ieGeek ZS-GX5 Manual

Packing List

Product Introduction

APP Installation and Account Registration

Download 'CloudEdge' APP

Method 1: Download ' CloudEdge ' APP from APP Store (iOS)

Download on the App Store

or Google Play (Android):

GET IT ON Google Play

Method 2: Scan ' CloudEdge ' APP QR code to download it.

Tips: Please turn on 2 below permissions while using this APP for the first time.

1. Allow 'CloudEdge' APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.
   
2. Allow 'CloudEdge' APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.
   

Register Account

New users need to register by email. The concrete steps are as following:

1. Click 'Register';
2. Follow the steps to complete the registration of the account;
3. Log in.
   Note:
   • When registering a new account, please choose the region which you are actual y in. (Different registered regions can't share the camera.)
   • Please choose to register by e-mail.

How to Add Camera to APP

Install Micro SD card

Please insert Micro SD card to record videos when motion detected and playback. (Micro SD card is not included; the camera supports up to 128GB Micro SD card)

Note: Please insert the Micro SD card before power on, otherwise, the SD card can not be detected.

Power on camera

Press and hold on the power button for 5s to turn on camera (If it can't be powered on, please plug in DC 5V 2A power adapter to charge the camera for 15min first).
The indicator with red light blinking slowly means the camera is started successfully.

Note: DC 5V 2A power adapter is not included the packing list.

Connect the camera

Note: Put the camera and smart phone 1 to 3 feet (30 to 100 cm) away from the router to set Wi-Fi.

Note: The camera only supports 2.4GHz WilFI, it doesn't support 5GHz WIFI.

Wi-Fi Connection Steps

1. Before connecting the camera, please press and hold the reset button for 5 seconds to reset or restore factory. When you hear the sound of 'Boogu', that's mean resetting successfully.
   
2. Run CloudEdge App, click '+' and select 'Battery Camera';
   According to the guide on APP, please ensure the camera was activated. (The LED indicator light is turning red and flickering slowly)
   
3. After entering the 'Add Battery Camera' interface, click 'Next'; when entering the next interface, click 'Next' again;
   
4. Select 2.4GHz Wi-Fi SSID and input Wi-Fi password, and then click "ok".
   
5. After entering the operation interface above, please click "Next" and you will see the "Scan QR Code" interface.
   
6. Put the QR code in front of the camera lens about 15cm. The device lens is aimed at the QR code on the phone screen with a distance of 15cm. After the device recognizes the QR code, the camera WII make a sound 'Boogu'. After heard it, please click 'next'.
   
7. Then, the camera will start connecting Wi-Fi. After the connection finished, it will skip to 'Device Found' page, you could edit the camera name and click 'Done', and then go to your device list and start viewing videos.
   

Function Introduction

Interface Introduction

1. Choose the device
2. Add a camera &
3. Camera time display interface Multi-screen viewing
4. Live view button
5. Camera type icon
6. Camera name
7. Alarm information (red dot indicates alarm occurred. Click it to view alarm screenshot or video
8. Cloud storage (7 days cloud storage service for free)
9. My device list
10. Messages (Alarm messages & System messages)
11. Personal homepage
12. Camera settings options, such as SD card, alarm setting, etc.
13. Battery capacity
14. Sound option (Speaker)
15. SD, HD option
16. Full screen option
17. Bit rate
18. Network signal strength
19. Preview option
20. Playback option
21. Related to cloud storage
22. Screenshot button
23. Intercom option. long press it to talk
24. Record button
25. Motion Detection option, it's on by default (green means activated)
26. Alarm video, click it to play/pause
27. Electronic amplification
28. Calendar option, click it to select the date
29. Screenshot options
30. Recording options
31. Alarm point, view al mobile alarm recordings
32. Red vertical line means alarm video

Receive Notifications: Open it to receive the notifications.

Device Share: Share the camera with the users who is registered in the same region.

Device Information: Check to view 'Network Name', 'Signal Strength', 'Virtual ID', 'IP', 'Mac Address' and 'Timezone '.

Installation Guide: Choose a proper place to install camera which has high wifi sign strength

Basic Function:

1. Network Indicator: On/off:
2. Speaker Volume: 0-100 for you to choose;
3. Rotate View;
4. Night Vision: Automatic/On/Off;
5. Power Management: Display remaining battery capacity.

Power Saving Setting: Setting the shooting interval and maximum shooting time.

Motion Detection: 'Motion Detection' on/off, 'Detection sensitivity adjustment' (Level 1-10), 'Alarm Interval', 'Alarm only when people appear' on/off, 'Alert Plan' (set the alarm time).

Recording Management: Setting recording time; Disp ay the total capacity and remaining capacity of SD card; support one-click format SD card in the CloudEdge app).

Cloud Storage Server: Free 7-day cloud storage experience.

Device Version: Check the current and the newest version, and support one-click upgrade.

Device Share: Share your cameras to other users

Album: View pictures and videos from recording and screenshot manually; delete pictures and videos batchly.

FAQ: Common problems and solutions.

Online Help: Online technical support Setting In-APP Alert Sound: On/off

Clear Cache: Clear the cache in APP

Deactivate Account: Permanently disabled on

App Version: The current APP version

P2P user sharing

1. Please sign up a new account on your friend's phone. (the same steps as you created your account, please choose the same country)
   
2. Access your APP 'Me', click 'Device Share' to choose the camera which you want to share, click 'Add' then scan or input your friend's account to add his account.
   
3. Accept the friend request on your friend's phone, you can see it from 'Messages - System Messages' on your friend's phone.
   
4. Refresh the APP's interface on your friend's phone to view the camera.
   
5. Access your friend's phone camera setting to open Receive Notifications'.

Note: When you have a sharing, please make sure the APP account is registered in the same regions. Otherwise, you won't share successfully.

Alert Settings

PIR "Motion Detection" is on by default and the default 'Level 8-10', but it is adjustable.

Alert settings steps: 'My Device' - > 'Device Settings' >'Motion Detection'.

Tips: The detecting distance is 8 13 meters (Level 8-10).

Note:

1. It is recommended that you set the alarm sensitivity to level 8-10 if having and missed or delayed alarm frequently.
2. It is advised that you set the alarm sensitivity to level 1-3 if having false alarm frequently
3. It is recommended that you adjust the sensitivity to lower level. Alarm sensitivity and detecting distance from high level are too far to easier false triggering. In winter, it easily caused false alarms because of bigger temperature range Also, PIR alarm will be interference from weather and temperature
4. It is recommended that you adjust the sensitivity to higher level. In summer, it caused missed or delayed alarms because of smaller temperature range.

Alarm Push Notification and Playback

Wireless camera with PIR sensor is not designed for 7 X 24 al day recording, but aims at pushing alarm message notification to app and recording video to Micro SD card or capturing a screenshot to Alicloud (Need to pay) when PIR sensor detected human body motion events. Then, you can playback the motion videos wherever you are via CloudEdge APP.

When PIR is triggered, camera and system actions:

1. Alarm Sound in APP (Please turn on permission for CloudEdge APP notification in mobile setting and turn mobile volume on)
2. Alarm Message Notification (Please enable CloudEdge APP notification in mobile setting)
3. Alarm snapshot and video will be recorded on Micro SD card (Please insert micro SD card) or Alicloud (Need to pay)
   

Battery Management

• The camera has a built-in rechargeable battery, which can be used for 90-120 days in theory, assuming the camera wakes up 10 times per day and watching 10 minutes of video.
  ( Note: The life of the battery depends on the times of the camera's wake up The more the times of wake up, the faster the battery capacity is consumed.)
• If the battery capacity is ess than 20%, the app will send an alarm message to remind you to charge in time.
• You can charge the camera with DC 5V 2A power adapter. Note: The battery is not removable.
• If your battery capacity is consumed too fast, it is probably because the camera is woken up too frequently. It is recommended to lower down the 'Motion Detection' sensitivity or turn it off occasionally.

Camera Installation

You can put it on any flat place: Table, Chair, Floor, etc.

How to install with wall mount:
Fix the bracket to the wall with screws and wall anchors by using a drill or a screwdriver, and then rotate the camera into the bracket. You can adjust the angle of the camera by loosen and tighten the rotary knob on the bracket.

Tips:

• Please make sure the wall or surface where you want to install the camera is flat. For easier installation, it is suggested to use drill. Concrete wall may not suitable for the installation.
• When installing the camera, it's not suggested to make the PIR sensor vertical y face the moving object, otherwise, it may not detect the motion events. It is suggested to make the angle between PIR sensor and detected object larger than 10 degree.
  

How to Reduce False Alarms

To reduce false alarms, please note that:

• Do not install the camera in a position facing any objects with bright lights, including sunshine, bright amp lights, etc.
• Do not place the camera too close to a place where there are frequently moving vehicles. Based on numerous tests, the recommended distance between the camera and vehicle is 15 meters (55 ft).
• Stay away from the outlets, including air conditioner vents, humidifier outlets, the heat transfer vents of the projectors, etc.
• Do not let the camera face the mirror.
• Keep the camera at least 1 meter away from any devices in order to avoid interference, including Wi-Fi routers and phones.

Trouble Shooting

FAQ

1. How to delete the photos and videos?
   Select 'Me' - 'Pictures & Videos'
   • Selected Delete
2. How long do I need to charge the built in battery for a full charge?
   The wireless camera charger supports DC 5V 2A plug.
   Please charge it more than 10 hours before you use it, it need FULLY charge before first use. t takes about 6-9 hours to charger fully by DC 5V 2A power adapter.
3. How to talk to camera and listen to the camera?
   
   Hold the intercom key to talk to, and enable the audio key on. Then, you can listen to the camera.
   Step 1: Enable audio option
   Step 2: Hold 'Intercom' key to talk.
4. How to charge for the security camera?
   1. Remove the waterproof plug;
   2. Align the USB icon on the camera to guarantee that the power cable is inserted into the USB port.
   3. Use 5V 2A power supply and connect with the power cable. Then, plug it into the socket.

5. What effect of hot or cold weather on battery life?
   It handles temperature range between -13F and 140 F (-25C to 60C). Outside temperature below minus 20 degrees may affect the performance of the battery which may affect the camera work.
6. What is the difference between the red and greed lines in the history display?
   It will record 30 seconds when the camera detect motion, if the motion lasts up to 30 seconds, it will show red lines in the history display; if the motion as is up to 10seconds, it will show 10secondsred lines and 20 seconds green lines in the history display.
7. How long the battery will last?
   It depends on how much traffic you have. Besides, it will consume the batteries' power if you watch live footage or the recorded videos from the SD card.
   The camera has a built-in rechargeable battery, which can be used for 90-120 days in theory, assuming the camera wakes up 10 times per day and watching 10 minutes of video.

( Note: The life of the battery depends on the times of the camera's wake up. The more the times of wake up, the faster the battery capacity is consumed.)
If the battery capacity is less than 20%, the app will send an alarm message to remind you to charge in time. Please charge it more than 10 hours at the first time you use it.

You can plug an USB cable and 5V 2A charger to charge it when the battery use out.

After-Sale Support

If you have any problems or suggestions, please feel free to contact us by Amazon message or send e mails to our official mailbox (service@iegeek.com). The best service will be offered to you.

Scan "Facebook" QR code to contact us:

Sales Email: service@iegeek.com

Warming Tip: When the camera is in an abnormal state, please long press the power button for about 15-20s to try to restart the camera.

Note:

• The camera on y supports 2.4GHz WIFI, it doesn't support 5GHz WIFI.
• Please ensure that the Wi-Fi signal strength is to be over than 85%; if the camera is far away from the signal source, it won't be connected successfully for the first time.
• If your router is connected with too many devices, the camera will fail to connect Wi-Fi because of the IP address conflict.
• This wireless camera does not support PC Browser and Software.
• This wireless camera supports events recording when Wi-Fi disconnected.
• Video playback works in CloudEdge APP only. It does not support the 3rd party player.
• Manually snapshot and recording files are saved in mobile. Events snapshot files are saved in Cloud. Events recording files are saved in Micro SD card.
• It will consume the batteries' power if you watch live footage or the recorded videos from the SD card.

Documents / Resources

References

• ‎CloudEdge on the App Store
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ieGeek ZS-GX5 Manual