Sonoff M5-1C / 2C / 3C -80W Manual

Also See for M5-1C-80W:

User manual (12 pages)

Table of Contents

Contents

1 Introduction
2 Features
3 Parts Description
4 Matter-compatible ecosystem
5 Specifications
6 Installation
7 Add device
- 7.1 Method 1: Matter Pairing
- 7.2 Method 2: eWeLink App Pairing
8 Device Network Changing
9 Device Factory Reset (Dual Ecosystem)
10 FAQ
11 Documents / Resources
- 11.1 References
- 11.2 Download manual

Sonoff M5-1C / 2C / 3C -80W Manual

Introduction

This device is a smart physical wall switch. After pairing it with eWeLink App, you can turn on/off the connected devices via the smartphone wherever you are, schedule its on/off, share it with your families to control together, etc.

Features

Remote Control
Single/Countdown Timing
Voice Control
Share Control
Smart Scene
Inching Mode
Camera Linking
Group Control
History Operation Record
LAN Control

Parts Description

Button
- Press once: Turn on/off the Device.
- Press and hold for 5 seconds: Device enters the pairing mode.
Wi-Fi LED indicator (Blue)
- eWeLink Mode
  - Keeps on: Device is online.
  - Flashes twice: LAN
  - Flashes once: Offline
  - Flashes two short and one long: Device is in pairing mode.
- Matter Mode
  - Keeps on: Device is online.
  - Flashes once: Offline
  - Flashes two short and one long: Device is in pairing mode.
  - Flashes three times: Identify

Matter-compatible ecosystem

Specifications

Installation

Power off

*Please install and maintain the device by a professional electrician. To avoid electric shock hazards, do not operate any connection or contact the terminal connector while the device is powered on!
Wiring instruction

*To ensure the safety of your electrical installation, it's essential either a Miniature Circuit Breaker (MCB) or a Residual Current Operated Circuit Breaker (RCBO) with an electrical rating of 10A (1C, 2C), 6A(3C)has been installed before the M5-80W.
*Make sure all wires are connected correctly.
Power on
After powering on, the device will enter the Pairing Mode defaulted during the first use, and the LED indicator flashes in a cycle of two short and one long.

*The device will exit the Pairing Mode if it is not paired within 10 mins. If you want to enter this mode again, please long press the button for 5s until the LED indicator flashes in a cycle of two short and one long and then release.

Add device

Method 1: Matter Pairing

Open a Matter-compatible App (e.g. Alexa App, Google Home App, or Apple Home App, etc.) to scan the Matter QR code on the Quick Guide or the device itself to add the device.
Add device - Matter Pairing

Method 2: eWeLink App Pairing

Please download the "eWeLink" App

from Google Play Store:

or Apple App Store:
Add device
1. Enter"Scan "
2. Scan the QR code on the device
3. Please follow the wiring instructions to connect the wires (ensure power is disconnected in advance and consult an electrician if needed)
4. Power on the device
5. Long press the button for 5 seconds
6. Check Wi-Fi LED indicator flashing status (Two short and one long)
7. Select"Add Device"
8. Search for the device and start connecting
9. Select the "Wi-Fi" network and enter the password.
10. Device"Added completely".

Device Network Changing

Change the device's network by "Wi-Fi Settings" in the "Device Settings" page on the eWeLink App

Device Factory Reset (Dual Ecosystem)

After "Delete the Device" in the eWeLink App
For devices previously successfully added to eWeLink, perform a new pairing using a different eWeLink account
For devices previously successfully added in Matter, perform a new Bluetooth Pairing through Matter

FAQ

Fail to pair Wi-Fi devices with eWeLink APP

Make sure the device is in pairing mode. The device will automatically exit the pairing mode if not paired within 10mins.
Please turn on the location service on your mobile phone and give the permission. Before choosing the Wi-Fi network, the location service should be turned on and the permission is given. Location information permission is used to obtain Wi-Fi list information. If you tap "Disable", the device will not be added.
Make sure your Wi-Fi network runs on the 2.4GHz band.
Make sure you entered a correct Wi-Fi SSID and password, no special characters contained. A wrong password is a very common reason for pairing failure.
You may get the device close to the router for a good signal transmission while pairing.
Please try to pair the device in the compatible mode.

Wi-Fi devices "Offline" issues

Please check the following issues by the Wi-Fi LED indicator status: The LED indicator blinks once every 2s means you fail to connect to the router.

Maybe you entered a wrong Wi-Fi SSID and password.
Make sure your Wi-Fi SSID and password don't contain special characters, for example, the Hebrew, Arabic characters. Our system can't recognize these characters so that fail to connect to the Wi-Fi.
Maybe your router has a lower carrying capacity.
Maybe the Wi-Fi signal strength is weak. Your router is too far away from your device, or there may be some obstacles between the router and the device so that the signal transmission is blocked.
Be sure that the MAC of the device is not on the blacklist of your MAC management.

The LED indicator flashes twice on repeated means you fail to connect to the server

Make sure the Internet connection is normal. You can use your phone or PC to connect to the Internet, and if you fail to access, please check the availability of the Internet connection.
Maybe your router has a low carrying capacity. The number of devices connected to the router exceeds its maximum value. Please check the maximum number of devices that your router can carry. If the number of connected devices exceeds the maximum value, please delete some devices or change a larger router and try again.
Please contact your ISP and confirm our server address is not shielded:
eu-disp.coolkit.cc (in EU)
us-disp.coolkit.cc (in US)
If none of the above methods solved this problem, please submit your issue via help&feedback on the eWeLink App

Service email: support@itead.cc

Website: sonoff.tech