Magtek iDynamo 6 User Manual & Setup Manual page 8

Troubleshooting & Tips
How To Install Mounting Bracket
1. The iDynamo 6 can be mounted via an optional mounting
bracket, enhancing stability and payment performance. To
install the bracket, follow these instructions:
2. Remove the covers from the mounting bracket. Since these
covers are small you may need to use an external tool (such as
a paper clip) to remove.
3. Ensure that the hole covers on each side of the iDynamo 6 can
be utilized for future use.
4. Ensure that the mounting bracket suction cup and the surface
of the host (to which the mounting bracket will be attached)
are free of debris.
5. Connect the bracket's retaining clips to the holes fastened in
the iDynamo 6. You should be able to feel the clips snap into
place as you perform this function.
6. Fasten the bracket's suction cup to the surface of your host.
How To Download the Latest Firmware for the iDynamo 6
Note: This process requires downloading MagTek's reader
management system, or RMS, as an iOS app. The update should take
between fifteen to twenty minutes.
1. First, perform a factory reset on your iOS host device. For
instructions on how to do this with the iDynamo 6, see the
HOW TO DO A FACTORY RESET section of our guide.
2. Make sure that your reader is connected to the device port. Do
not open external apps.
3. Open the RMS app.
4. If you are equipped with a MagTek profile and WebAPI, select
SETTINGS.
5. Enter the WebAPI Key and Profile name in SETTINGS, then
return to the main screen.
6. Your iDynamo 6 is now connected to the host. Open the RMS
app and select CONNECT.
7. You will see a display with your firmware ID, device serial
number, and KSN details. When ready, select UPDATE
FIRMWARE.
8. Do not switch screens or power your device off while updating.
9. When ready, confirm the main firmware update.
10. The latest update will begin downloading.
PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com
MagTek iDynamo 6
User Manual & Setup Guide
Table of Contents
Overview
2
Setup 3
Accept Payments 4
Settings 6
Troubleshooting 7
& Tips
Rights Reserved 10
Additional Information
Spec Sheet
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iDynamo 6
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