dji MATRICE 4 Series Maintenance Manual
dji MATRICE 4 Series Maintenance Manual

dji MATRICE 4 Series Maintenance Manual

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Maintenance Manual
v1.0 2025.01

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Summary of Contents for dji MATRICE 4 Series

  • Page 1 Maintenance Manual v1.0 2025.01...
  • Page 2 This document is copyrighted by DJI with all rights reserved. Unless otherwise authorized by DJI, you are not eligible to use or allow others to use the document or any part of the document by reproducing, transferring or selling the document. Only refer to this document and the content thereof as instructions to operate DJI products.
  • Page 3: Table Of Contents

    DJI Matrice 4 Series Maintenance Manual Contents Introduction Disclaimer Safety Flight Guidelines Flight Condition Requirements Operational Requirements Flight Restrictions Updating the Firmware Inspection and Maintenance Pre-Flight Checklist Regular Maintenance Parts Inspection Propulsion System Flight Controller System Aircraft Structure Intelligent Flight Battery...
  • Page 4: Introduction

    DJI Matrice 4 Series Maintenance Manual Introduction This Maintenance Manual offers guidelines to help you in the daily upkeep and maintenance of the aircraft, and also provides after-sales service information. This document focuses on the maintenance instructions and the notes, cautions, and warnings during use.
  • Page 5: Disclaimer

    Failure to read and follow instructions and warnings may result in serious injury to yourself or others, damage to your DJI product, or damage to other objects in the vicinity. By using this product, you hereby signify that you have read this document carefully and that you understand and agree to abide by all terms and conditions of this document and all relevant documents of this product.
  • Page 6: Safety Flight Guidelines

    Intelligent Flight Batteries and remote controller up to date before each flight. Refer to the User Manual for instructions on updating the firmware. If the firmware update fails, restart the device and try again. Contact DJI Support if the issue persists.
  • Page 7: Inspection And Maintenance

    5. Make sure to remove the gimbal protector before powering on the aircraft. 6. Make sure the remote controller antennas are adjusted to the proper position. 7. Make sure the firmware of all devices and DJI Pilot 2 have been updated to the latest versions.
  • Page 8: Regular Maintenance

    [1] The time specified in the maintenance period or the flight time shall be whichever comes first. [2] Per year expresses the device activation time. • DJI may adjust the above maintenance services accordingly in different areas. Please contact authorized dealers or DJI Support for the latest information. Parts Inspection...
  • Page 9: Flight Controller System

    DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The air filters are not severely damaged or deformed. Motor Air Fil- 2. If they are severely damaged or ters deformed (such as being bumped), return the aircraft to the factory for repair.
  • Page 10: Aircraft Structure

    DJI Matrice 4 Series Maintenance Manual Aircraft Structure Type Inspection Process Illustrations 1. The aircraft body is clean and not damaged or deformed. 2. Clean the aircraft body with a soft, Aircraft Ap- dry cloth, paying special attention to pearance...
  • Page 11 DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The connection cables inside the cellular dongle compartment are not damaged. 2. The ports are clean and dry without Cellular Dongle any corrosion. Clean any unwanted Compartment dust or water inside the battery compartment.
  • Page 12 DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The port covers are not damaged or Port Covers loose. 1. The heat dissipation vents are not Heat Dissipa- blocked. The cooling fans work tion Vents properly without any abnormal sounds.
  • Page 13 DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations Matrice 4T Gimbal and 1. The lenses on the camera are not Camera damaged or cracked. Matrice 4E © 2025 DJI All Rights Reserved.
  • Page 14: Intelligent Flight Battery

    DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations Sensing System Omnidirectional Vision System Downward Downward Vision Downward Vision Vision System System System Downward Vision System Omnidirectional Vision System Omnidirectional Vision System 1. Clean the lenses with a soft cloth.
  • Page 15 1. Charge and discharge the battery as per instructions. 2. Insert the battery into the aircraft and power it on. Check the battery information in DJI Pilot 2 to see if there are any error messages. Make sure battery firmware is updated to the latest version.
  • Page 16: Updates And Calibration

    DJI Matrice 4 Series Maintenance Manual Warnings 1. DO NOT charge the battery near flammable materials, objects, or on flammable surfaces. 2. DO NOT use the battery in a humid environment to avoid short circuit. 3. DO NOT disassemble or pierce the battery in any way.
  • Page 17: Health Management System

    4.3 Health Management System View the status of each module and upload abnormal status logs on the Health Management System (HMS) page in DJI Pilot 2. 1. Enter the HMS page. 2. View the condition of each module of the connected device.
  • Page 18 4. Tap the warning message to view the help document for troubleshooting. If the abnormal status still exists after check by following the document, users can upload the log, send the QR code or the tracking number to DJI Support for help. ©...
  • Page 19 DJI Matrice 4 Series Maintenance Manual 5. At the same time, users can tap Manage Logs to select the aircraft, and remote controller with abnormal flights according to the on/off time of the logs. © 2025 DJI All Rights Reserved.
  • Page 20 DJI Matrice 4 Series Maintenance Manual © 2025 DJI All Rights Reserved.
  • Page 21: Dji Maintenance Program

    DJI Matrice 4 Series Maintenance Manual 4.4 DJI Maintenance Program 1. Tap Maintenance Program in HMS. 2. View the flight data and maintenance items of the current devices. © 2025 DJI All Rights Reserved.
  • Page 22 DJI Matrice 4 Series Maintenance Manual 3. When the standard maintenance interval is approaching or is due, the text color will be highlighted in orange. When the premium maintenance interval is approaching or is due, the text color will be highlighted in red.
  • Page 23 DJI Matrice 4 Series Maintenance Manual © 2025 DJI All Rights Reserved.
  • Page 24: After-Sales Service

    Flyaway Accident 1. Contact DJI Support as soon as possible to describe the accident. 2. View the flight record in DJI Pilot 2, and look for the aircraft near the data interruption location based on the actual terrain. 3. Connect the remote controller to the computer, export the flight control system data and flight records, and contact DJI Support or local dealers for assistance in applying for data analysis.
  • Page 25: Shipping The Product For Repair

    3. DJI Support Hotline Service Contact DJI Support to describe the product issue and service type, such as a repair, return, or replacement, and then ship the product back according to the guidelines. Visit the following website to view phone support options for the hotline service: https://www.dji.com/support...
  • Page 26 The content is subject to change without prior notice. Download the latest version from https://enterprise.dji.com/matrice-4-series/downloads If you have any questions about this document, contact DJI by sending a message to DocSupport@dji.com. DJI and MATRICE are trademarks of DJI. Copyright © 2025 DJI All Rights Reserved.

This manual is also suitable for:

Matrice 4tMatrice 4e

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