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This document is copyrighted by DJI with all rights reserved. Unless otherwise authorized by DJI, you are not eligible to use or allow others to use the document or any part of the document by reproducing, transferring or selling the document. Only refer to this document and the content thereof as instructions to operate DJI products.
DJI Matrice 4 Series Maintenance Manual Introduction This Maintenance Manual offers guidelines to help you in the daily upkeep and maintenance of the aircraft, and also provides after-sales service information. This document focuses on the maintenance instructions and the notes, cautions, and warnings during use.
Failure to read and follow instructions and warnings may result in serious injury to yourself or others, damage to your DJI product, or damage to other objects in the vicinity. By using this product, you hereby signify that you have read this document carefully and that you understand and agree to abide by all terms and conditions of this document and all relevant documents of this product.
Intelligent Flight Batteries and remote controller up to date before each flight. Refer to the User Manual for instructions on updating the firmware. If the firmware update fails, restart the device and try again. Contact DJI Support if the issue persists.
5. Make sure to remove the gimbal protector before powering on the aircraft. 6. Make sure the remote controller antennas are adjusted to the proper position. 7. Make sure the firmware of all devices and DJI Pilot 2 have been updated to the latest versions.
[1] The time specified in the maintenance period or the flight time shall be whichever comes first. [2] Per year expresses the device activation time. • DJI may adjust the above maintenance services accordingly in different areas. Please contact authorized dealers or DJI Support for the latest information. Parts Inspection...
DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The air filters are not severely damaged or deformed. Motor Air Fil- 2. If they are severely damaged or ters deformed (such as being bumped), return the aircraft to the factory for repair.
DJI Matrice 4 Series Maintenance Manual Aircraft Structure Type Inspection Process Illustrations 1. The aircraft body is clean and not damaged or deformed. 2. Clean the aircraft body with a soft, Aircraft Ap- dry cloth, paying special attention to pearance...
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DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The connection cables inside the cellular dongle compartment are not damaged. 2. The ports are clean and dry without Cellular Dongle any corrosion. Clean any unwanted Compartment dust or water inside the battery compartment.
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DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations 1. The port covers are not damaged or Port Covers loose. 1. The heat dissipation vents are not Heat Dissipa- blocked. The cooling fans work tion Vents properly without any abnormal sounds.
DJI Matrice 4 Series Maintenance Manual Type Inspection Process Illustrations Sensing System Omnidirectional Vision System Downward Downward Vision Downward Vision Vision System System System Downward Vision System Omnidirectional Vision System Omnidirectional Vision System 1. Clean the lenses with a soft cloth.
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1. Charge and discharge the battery as per instructions. 2. Insert the battery into the aircraft and power it on. Check the battery information in DJI Pilot 2 to see if there are any error messages. Make sure battery firmware is updated to the latest version.
DJI Matrice 4 Series Maintenance Manual Warnings 1. DO NOT charge the battery near flammable materials, objects, or on flammable surfaces. 2. DO NOT use the battery in a humid environment to avoid short circuit. 3. DO NOT disassemble or pierce the battery in any way.
4.3 Health Management System View the status of each module and upload abnormal status logs on the Health Management System (HMS) page in DJI Pilot 2. 1. Enter the HMS page. 2. View the condition of each module of the connected device.
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DJI Matrice 4 Series Maintenance Manual 3. When the standard maintenance interval is approaching or is due, the text color will be highlighted in orange. When the premium maintenance interval is approaching or is due, the text color will be highlighted in red.
Flyaway Accident 1. Contact DJI Support as soon as possible to describe the accident. 2. View the flight record in DJI Pilot 2, and look for the aircraft near the data interruption location based on the actual terrain. 3. Connect the remote controller to the computer, export the flight control system data and flight records, and contact DJI Support or local dealers for assistance in applying for data analysis.
3. DJI Support Hotline Service Contact DJI Support to describe the product issue and service type, such as a repair, return, or replacement, and then ship the product back according to the guidelines. Visit the following website to view phone support options for the hotline service: https://www.dji.com/support...
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