Troubleshooting; Dell Technical Update Service; Dell Diagnostics - Dell XPS RW491 Owner's Manual

Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 105 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE:
The Dell Diagnostics only operate on Dell computers.
Enter system setup program, review your computer's configuration
information, and ensure that the device you want to test displays in the
system setup program and is active (see "Dell Technical Support Policy
(U.S. Only)" on page 173).
Start the Dell Diagnostics from your hard drive or from your Drivers and
Utilities media (see "Drivers and Utilities Media" on page 13).
Troubleshooting
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