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dTower Product Manual
Version 12

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  • Page 1 Tower dTower Product Manual Version 12...
  • Page 2 Digicon S.A. Code: 069.31.221 Version: 12 - english This manual was prepared by: Digicon S.A. Controle Eletrônico para Mecânica Setor de Documentação - EDS...
  • Page 3 Product Manual - Version 12 Revision Date Revision History 10/10/2024 • Fabio Sidiomar • New dTower manual...
  • Page 4 4.2.1 Before installing the dTower, check: ..........22 5. Installation and Assembly ..................23 5.1 Unpacking ....................23 5.2 Pre-Installation ...................23 5.3 Floor fixation ....................25 5.4 Fixing the doors ..................27 5.4.1 Labels .....................28 5.5 Access to the dTower after assembly ............29 6. Electrical connection.....................30...
  • Page 5 Product Manual - Version 12 6.1 Interconnection of equipment ..............30 6.2 Connection to the power grid: ..............32 6.3 Connection of control signals ..............33 6.4 dTower Operation ..................37 6.4.1 Control board ..................37 6.4.2 Functionalities.................38 6.4.2.1 Configurable Functions (via inputs) ..........43 6.4.2.2 Configurable Functions (via DS1) ..........45...
  • Page 6 When innovation meets robustness and design meets reliability, you find the best access control solution. Digicon presents a solution carefully crafted to bring innovation, quality, and design to the access control market. The dTower was born as a result of an intense research process on global trends and rigorous engineering work.
  • Page 7: Safety Instructions

    Product Manual - Version 12 2. Safety Instructions 2.1 Symbols You will find the symbols below in the Product Manual. They indicate important warnings regarding Attention and Caution related to the safety, installation, operation, and maintenance of the equipment.
  • Page 8 Qualified Technical Professional: The term qualified technical professional applies to individuals trained and certified by Digicon who are authorized to install, replace, or provide technical assistance for their equipment. It is recommended that the qualified...
  • Page 9 Product Manual - Version 12 Below, we will mention risks that should be considered in various situations: 2.3.1 Risk of Unpacking the Equipment ATTENTION!: • Always use the appropriate tools. Always use the necessary PPE (gloves, shoes, and protective glasses).
  • Page 10 Product Manual - Version 12 WARNING: RISK OF DEATH! • This equipment operates with dangerous electrical voltages. To avoid the risk of electric shock, installation must be performed exclusively by a qualified technical professional. • Before performing any procedure, ensure that the electrical power is turned off.
  • Page 11 Product Manual - Version 12 2.3.4 Risks in Equipment Maintenance ATTENTION!: All maintenance steps must be carried out by a qualified technical professional, using appropriate tools and PPE. CAUTION - RISK OF INJURY! Be cautious with hands and fingers during maintenance, as the door movement •...
  • Page 12 Product Manual - Version 12 3.Features of the dTower 1. Innovative design, following the dGate and dFlow lines. 2. Robust solution with a motorized system and proprietary control technology. 3. Reinforced structure for floor mounting. 4. Available in stainless steel and powder-coated carbon steel.
  • Page 13 Product Manual - Version 12 3.1 dTower Pictograms: The dTower has two pictograms: orientation and operation. a) Operational Pictogram (Top): The operational pictogram is installed on the top part of the equipment and is represented by a sequence of LEDs in two colors, depending on the direction of the flow of operation and the validation group, if applicable.
  • Page 14 The directional pictogram is installed at the ends of the equipment and is represented by a green arrow (<) or a red “X”. The red pictogram indicates to the user that the dTower is not operating in that direction, or that passage is currently not allowed, or the system is occupied.
  • Page 15: Functional Description

    Product Manual - Version 12 3.1 Functional Description The dTower features a motorized system for opening and closing the access doors, which is triggered after the user’s identification and access authorization. A sensor system is used to monitor the passage of individuals during access, controlling the direction of movement.
  • Page 16 Product Manual - Version 12 The dTower features a motorized system for opening and closing the access doors, which is activated after user identification and access authorization. A sensor system is used to monitor the passage of individuals during access, controlling the direction of movement.
  • Page 17: Unpacking The Package

    As the items in the package may vary (depending on the customer’s request), it is extremely important to perform a careful visual inspection before starting the installation and assembly process. All Digicon packages include a checklist, which serves as a guide for this inspection.
  • Page 18 Product Manual - Version 12 4.1.1 Packaging Dimensions: ATTENTION! - The dimensions of the dTower are illustrated in millimeters. 4.1.2 Necessary Tools: Protective gloves (PPE); • • Scissors or utility knife. CAUTION - RISK OF INJURY!: When handling the cutting tools required to open the packaging, they may puncture or cut the person unpacking the equipment.
  • Page 19 Product Manual - Version 12 1. To open the cardboard box, use scissors or a utility knife to cut the straps securing the box to the pallet. 2. Remove the staples on the top of the box, and then open the four flaps of the...
  • Page 20 Product Manual - Version 12 3. After opening, the parts of the dTower can be removed. CAUTION! - Wear appropriate protective shoes, as heavy parts may fall onto the feet of the qualified technical professional. CCAUTION - RISK OF INJURY!: A minimum of two people are required to...
  • Page 21 Product Manual - Version 12 4.1.3 Key Parts of the Product The external parts of the equipment are listed below and identified by numbers in the figure below. 1. Operation pictogram; 2. Orientation pictogram; 3. dTower R module 4. Internal access door.
  • Page 22 • If all the necessary PPE for installation is available. ATTENTION! - Since the installation of the dTower requires drilling the floor, it is extremely important that the installation location is carefully chosen. Positioning Template: The template must be requested, as it is an item sold...
  • Page 23: Pre-Installation

    Be careful when removing the equipment from the box to avoid damaging it. 5.2 Pre-Installation Before starting the installation of the dTower, the floor where the equipment will be fixed must be prepared. The embedded boxes must be installed before fixing the dTower.
  • Page 24 Product Manual - Version 12 ATTENTION! - The measurements are illustrated in millimeters and (inches). The distance between the boxes depends on the size of the doors. The doors should be adjusted to have a small gap of approximately 30mm between them. This gap is important to ensure that even when the door is closed, it will not harm the user.
  • Page 25 Product Manual - Version 12 5.3 Floor fixation The image below indicates the product’s floor fixation points. The surface must be firm and leveled to ensure proper functioning of the access control system and to maintain the alignment of the doors.
  • Page 26 Free passage gap: 90° 90° ATTENTION! - Digicon complies with the ABNT NBR 9050 standard for Accessibility to buildings, furniture, spaces, and urban equipment. Step by step: 1. Using a 12mm (0.47”) drill bit, make a hole with a depth of 90mm. (M10 threaded rod);...
  • Page 27 Product Manual - Version 12 5.4 Fixing the doors The dTower is packaged with the doors uninstalled, meaning they are included with the equipment but separately (apart). This is done to prevent damage to the equipment and the door(s).
  • Page 28 Product Manual - Version 12 5.4.1 Labels Along with the equipment, passage identification labels are provided. These are circles in blue or yellow: Blue: they identify passage for people with special needs (PNE), with a passage width of 920mm.
  • Page 29 OFF position. Reserve all maintenance services for qualified technical professionals only. After the dTower is installed and assembled, access to the internal part of the equipment can be made using the key that comes with the equipment, through 2 methods: 1º...
  • Page 30: Electrical Connection

    OFF position. Reserve all maintenance services for qualified technical professionals only. The interconnection cables are located in the dTower R and must pass through the ducts as shown below. Duct for interconnection of signal and DC power cables: •...
  • Page 31 Product Manual - Version 12 Interconnection conduit for the AC cable: • 037.12.253 - dTower AC power cable. Layout 1: dTower T dTower R 037.12.253 Layout 2: dTower R dTower RT dTower T 037.12.253 037.12.253 ATTENTION! - The cable itself has rings indicating where each cable should...
  • Page 32: Connection To The Power Grid

    OFF position. Reserve all maintenance services for qualified technical professionals only. The connection must be made as shown in the figure below: dTower R electrical network Digicon recommends using the NBR 5410 standard as a reference for the electrical installations of the equipment.
  • Page 33 Product Manual - Version 12 The power supply cables should be connected to the circuit breaker, and the grounding cable should be connected to the green/yellow terminal. ATTENTION! - We recommend that the AC power cable and grounding cable be of good quality and with dimensions compatible with the distance to the distribution panel.
  • Page 34 Product Manual - Version 12 Solid-state activation (positive, positive voltage): Output Habilitação activation Saída VCC = 5~24V Habilitação Input Vcc = 5~24V Entrada activation Controller board of the integrator Controladora integrador 654321 Controller board Placa controladora Solid-state activation (negative):...
  • Page 35 Product Manual - Version 12 Passage confirmation Positive digital input Integrator controller board 4321 “o Confirmation Input Controller board “p Confirmation Output Vcc - true logic level, configured in “disk emulation” DIP switch DS2 number 7 in ON. Passage confirmation - Negative:...
  • Page 36 Product Manual - Version 12 Confirmation of passage by disk emulation Confirmation of entry Confirmation of exit In this operating mode, any of the passage confirmation outputs - output Rl1 or Rl2 - can be used to activate an electromechanical counter to record the passage flow in both directions of the equipment.
  • Page 37 OFF position. Reserve all maintenance services for qualified technical professionals only. The dTower R will always be the master module of the barrier. In this module, the control board responsible for the barrier’s operation is installed. 6.4.1 Control board...
  • Page 38 Product Manual - Version 12 6.4.2 Functionalities The dTower offers various functionalities, some of which can be configured using the DS1 and DS2 selection switches located on the controller board. To program DS1, set each switch to the desired position according to the table below.
  • Page 39 Product Manual - Version 12 To program DS2, place each switch in the desired position according to the following table. ATTENTION! - The gray squares (in bold) in the tables below indicate the default configuration, i.e., the factory setting.
  • Page 40 Product Manual - Version 12 If the events above do not occur in the indicated order, the system may interpret this change as an invasion, piggybacking, or abandonment, and will signal accordingly based on its interpretation. For the proper functioning of this function, it is essential that the sensors on the receiver...
  • Page 41 Product Manual - Version 12 ATTENTION: the upper sensitivity switch must be in the “Max” position and the lower switch in the “L” position, as specified. a) Enabling pulse: The enabling pulse is a signal (dry contact relay) sent by the access control system, indicating that the user has been identified and granted permission to pass.
  • Page 42 20ms and another of 150ms with an interval of 200ms between them. In this situation, if the credit accumulation function is enabled, the dTower would count two accesses, allowing two people to pass consecutively without the door closing.
  • Page 43 Product Manual - Version 12 Pulse of the NO type voltage (V) TIME (S) 6.4.2.1 Configurable Functions (via inputs) a) Free pass: Activation: send the entry and exit commands simultaneously and keep them active. The free passage mode is suitable for situations that require the system to remain unlocked indefinitely and without passage control.
  • Page 44 Product Manual - Version 12 b) Bidirectional release: In this mode, the equipment waits for the user’s interaction to determine in which direction to release the passage and then opens the door correctly. This interaction occurs by gently pushing the door in the direction in which the user wishes to pass after the equipment indicates the release.
  • Page 45 Product Manual - Version 12 6.4.2.2 Configurable Functions (via DS1) a) Intrusion Sound Alert: Selection: DS1-P1 ON. This function, when activated, emits sound signals when the following events occur: - Invasion from either side of the blocking area with the door closed.
  • Page 46 Product Manual - Version 12 d) Mode of Access Granted: Selection: DS1-P4 and DS1-P5. The access granted mode can be used in special events where it is necessary to keep the equipment open in a specific direction, either entry or exit. It can also be used as a test to verify the door’s functionality.
  • Page 47 Product Manual - Version 12 6.4.2.3 Configurable Functions (via DS2) a) Waiting time at the end of passage: Selection DS2-P1, DS2-P2: This feature allows you to select the waiting time to close the door at the end of a valid passage or after the sensors are unlocked when the “Safe Mode”...
  • Page 48 Product Manual - Version 12 b) Accumulation of validations (Access queue): Selection: DS2-P3 With this functionality, multiple consecutive releases can be counted so that a queue of users can proceed continuously without the door closing. For this to be recognized, the next person in line must trigger the release while the first person is passing (before the door starts closing).
  • Page 49 Operating mode: Selection: DS2-P8 Selects the operating mode of the equipment, which are: dTower mode, where the sensors track the user throughout the passage; clip mode, which operates without the aid of sensors for passage control and relies solely on the passage timeout for door closure.
  • Page 50: Technical Specifications

    Product Manual - Version 12 7.Technical specifications 7.1 Dimensions (36,220")( /520 20,472") (8,858") 400(15,748")
  • Page 51: Other Information

    Product Manual - Version 12 7.2 Other Information Technical Data Features Power Supply (Internal Source) 100 - 240 VCA; 4,6 - 3,3 A Power Supply (External Source) 24 VCC 5A ( +/-5%) ( One power supply per module) Frequency...
  • Page 52: Troubleshooting

    Product Manual - Version 12 8.Troubleshooting FAULT POSSIBLE CAUSES ACTION External AC power supply dTower R dTower R does not turn on. Internal DC power supply dTower R. External AC power supply dTower T dTower T does not turn on.
  • Page 53 Product Manual - Version 12 Addressing control board Motor dTower R addressing. SW1-01 ON SW1-02 ON SW1-03 ON SW1-04 ON Addressing control board of motor dTower T. Side and top pictograms in red. SW1-01 ON SW1-02 OFF SW1-03 OFF SW1-04 ON Power failure on the motor board.
  • Page 54 Check the connection of connectors CN12 and CN13 on the dTower control board. Check connectors CN4 and CN8 on the dTower R and T interconnection boards. Check the Control or power cable disconnected. connection of CN1 on the dTower side pictogram board.
  • Page 55: Preventive Maintenance

    Product Manual - Version 12 9. Preventive Maintenance For the estimation of preventive maintenance times, it was assumed 1600 passages/day and 30 days/month. Since these are reference values, they may change depending on the customer’s usage mode, and the customer should make the necessary adjustments to obtain the new times.
  • Page 56 Product Manual - Version 12 Manufacturer Company: Contacts: +55 51 3489.7000 Digicon S.A. www.digicon.com.br Product Model: Code: Serial number: Installation Company: Installation Date: Responsible Signature Action Date...
  • Page 57 Product Manual - Version 12 10. Cleaning 10.1 Maintenance and conservation of stainless steel: Do not use chemical products, bleach, or household cleaning products. Routine cleaning: The best products for maintaining stainless steel are water, soap, mild and neutral detergents, and ammonia-based cleaners diluted in warm water, applied with a soft cloth or a nylon sponge.
  • Page 58 Product Manual - Version 12 Moderate dirt / light stains: When routine cleaning is not enough, apply a mixture made with plaster or baking soda, dissolving it with household alcohol until a paste is formed. Use a soft cloth or a nylon pad to apply this mixture to the stainless steel surface.
  • Page 59 Product Manual - Version 12 10.2 Maintenance and conservation of polycarbonate (doors): Routine cleaning: • Choose a dry day with preferably low humidity, as soot that may have accumulated on the door will be easier to remove. If possible, remove the polycarbonate item (door) for easier cleaning handling.
  • Page 60 Product Manual - Version 12 Polycarbonate Cleaning Frequency: There is no set period for cleaning. The amount of soot dispersed in the air, generated by dirt roads, factories, and construction in the area, may require more frequent cleaning. Start with a monthly cleaning and evaluate.
  • Page 61: Warranty And Technical Support

    Digicon is committed to replacing or repairing any part or equipment that presents manufacturing defects at no cost to the buyer, under the conditions stipulated below: 1.
  • Page 62 Product Manual - Version 12 12. Important Information - The Digicon reserves the right to modify the characteristics of its products at any time to adapt them to the latest technological developments. - Digicon reserves the right to change the information contained in this manual without prior notice.
  • Page 63 Product Manual - Version 12 NOTES:...
  • Page 64 Product Manual - Version 12 Headquarters/RS Development, Factory, Technical Assistance, and Sales Rua Nissin Castiel, 640 - Distrito Industrial Gravataí/RS CEP 94045-420 E-mail: vendas.acesso@digicon.com.br Home page: www.digicon.com.br...

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