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dGate AW
dGate SW
dGate Product Manual
Version 11

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Summary of Contents for digicon dGate AW

  • Page 1 AW dGate SW dGate Product Manual Version 11...
  • Page 2 Product Manual - Version 11 Copyright - Digicon S.A. Controle Eletrônico para Mecânica All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, translated into any language or computer language in any electronic, magnetic, optical, chemical, manual way or otherwise, without the express written permission from Digicon S.A.
  • Page 3 Note: If you want to get the history of all the versions of this manual, get in contact with your representative or with Digicon. ATTENTION! Digicon reserves the right to modify the characteristics of its products at any time to adapt them to latest the technological developments.
  • Page 4: Table Of Contents

    dGate Product Manual - Version 11 Índice 1. Introduction ......................7 2. Safety instructions ....................8 2.1 Symbols .......................8 2.2 Terminology ....................9 2.3 Risks .....................9 2.3.1 Risk when unpacking the equipment: ..........10 2.3.2 Risks when installing the equipment: ..........10 2.3.3 Risks when using the equipment: ..........11 2.3.4 Risks when servicing the equipment: ..........12 2.3.5 Risks when cleaning the equipment ..........12 3.
  • Page 5 6.5.7 Detection of stationery users ............53 6.5.8 Detection of gate invasion ..............54 6.5.9 Detection of tailgating ..............55 6.5.10 Definition of asset safety zone .............55 6.5.11 Accumulation of passage clearances ...........55 7. Optional items.......................57 7.1 Kit Card collecting set ................57 7.2 Digicon MCA board ..................58...
  • Page 6 dGate Product Manual - Version 11 8.Maintenance ......................59 8.1 Door ......................59 8.1.1 Calibration routine .................60 8.2 Defects and possible causes ..............61 9. Preventive maintenance ..................62 9.1 Preventive actions table: ................62 10.Technical characteristics..................65 10.1 Dimensions ....................65 10.2 Other information ..................67 11.Cleaning ......................68 11.1 Maintenance and preservation of stainless steel: ........68 11.2 Maintenance and preservation of polycarbonate (doors): ......70 12.
  • Page 7: Introduction

    When we combine innovation with robustness, design, and reliability, we find the best solution in access control. Digicon presents a solution thought in the smallest details to bring innovation, quality, and design to the access control market. From an intense research process on world trends and an exhaustive engineering work, the dGate equipment was born.
  • Page 8: Safety Instructions

    dGate Product Manual - Version 11 2. Safety instructions 2.1 Symbols You will find the symbols below in the Product Manual. They indicate important Attention and Caution notices regarding the safety, installation, operation, and maintenance of the equipment. ATTENTION!: Describes something important that should be the knowledge of qualified technical professional and the user.
  • Page 9: Terminology

    Qualified Technical Professional: The term qualified technical professional applies to persons trained and qualified by Digicon who are permitted to install, replace, or service your equipment. It is recommended that the qualified technical professional use their experience, technical skills, and good practice to prevent possible injury to themselves and others, due to risks that exist in areas of restricted access.
  • Page 10: Risk When Unpacking The Equipment

    dGate Product Manual - Version 11 2.3.1 Risk when unpacking the equipment: ATTENTION!: • Always use the proper tools • Always wear the necessary PPE (gloves, shoes, and safety goggles) CAUTION - RISK OF HARM/INJURY!: • Be careful when handling the packaging of equipment; it is made of wood and can splinter;...
  • Page 11: Risks When Using The Equipment

    dGate Product Manual - Version 11 CAUTION - RISK OF HARM/INJURY!: • Be careful when placing this equipment on-site, as due its size and weight it can cause injuries; • During the initial phase of operation the doors may move. Leave the area of passage free, avoiding collision with objects and people.
  • Page 12: Risks When Servicing The Equipment

    dGate Product Manual - Version 11 2.3.4 Risks when servicing the equipment: ATTENTION!: • All the steps of maintenance should be carried out by a qualified technical professional who should use the appropriate tools and PPE. CAUTION - RISK OF HARM/INJURY: •...
  • Page 13: Characteristics Of Dgate

    dGate Product Manual - Version 11 3. Characteristics of dGate 1. The dGate has a motorized system for opening and closing the access doors that are activated after identification and authorization of access of the authorized user. A sensor system is used to identify and prevent the passage of unauthorized people or an attempt to tailgate, as well as to maintain the personal integrity of the users of the gates.
  • Page 14 dGate Product Manual - Version 11 13. Interior space built specifically to integrate access control devices, identification systems (badges, biometric, etc.), and others; 14. Full range power (from 100 to 240 Vac); 15. Low consumption of energy in standby mode; 16.
  • Page 15: Functional Description

    dGate Product Manual - Version 11 3.1 Functional description The dGate has a motorized system for opening and closing the access doors that is triggered after user identification and access authorization. A system of sensors is used to identify and prevent the passage of unauthorized people or attempted hitchhiking. These sensors also serve to protect the user.
  • Page 16 dGate Product Manual - Version 11 Receiver (R): Is the side that concentrates the receiver sensors and the electrical panel, where are installed the interconnecting board, the passage control cabinet (MCP), the terminal block (BN1), and the source cabinet. All the cables are set up in the factory on the Receiver side.
  • Page 17: Unpacking, Fixing, And Power Connection

    As the items contained in the package can vary (depending on the customer request), it is extremely important that a careful visual inspection is made prior to the start of the installation process and assembly. All Digicon packages are accompanied by a checklist, which serves as a guide for this inspection.
  • Page 18: Necessary Tools

    dGate Product Manual - Version 11 4.1.1 Package dimensions: Side view Frontal view (18,30”) 707,50 (27,85”) 707,50 (27,85”) (20,66”) 1635 (64,37”) ATTENTION! - The measures of the dGate are shown in millimeters and inches. 4.1.2 Necessary tools: • 1 mid-sized screwdriver (for disassembling the package); •...
  • Page 19: Step-By-Step For Opening The Package

    dGate Product Manual - Version 11 4.1.3 Step-by-step for opening the package: 1. Remove the screws on the outside of the box, there are three screws on each side, one screw on the front side, and another screw on the back side; in total eight hexagon screws.
  • Page 20 dGate Product Manual - Version 11 3. After removing the lid, it is necessary that the side doors of the cabinet be removed to gain access to the screws holding it to the bottom of the packaging (pallet). The door keys are in a package along with the guidelines and user information manual.
  • Page 21 dGate Product Manual - Version 11 5. Remove the cabinet from the pallet and place it in the desired place. CAUTION - RISK OF HARM/INJURY! Two people are necessary, at least, to move the cabinet. ATTENTION! - Do not discard the lid of the packaging, as this can be used as protection of the equipment after the installation.
  • Page 22: Main Parts Of The Product

    4. Location for optional reader (Biometry, bars, mifare etc.); 5. Front or rear column; 6. Orientation pictogram (front); 7. Operation pictogram (top); 8. Top cover (glass or stainless steel) The difference of the dGate AW to the dGate SW is the model of the doors.
  • Page 23 Product Manual - Version 11 dGate AW: (Controlled area) (Free area) dGate SW: (Controlled area) (Free area)
  • Page 24: Fixing

    • If the floor is able to receive anchor bolts (minimum of 4 cm of FCK15 M.PA concrete or equivalent). Digicon recommends the HILT bolts; • If the embedding boxes and conduits for the electric and data cable are installed properly;...
  • Page 25: Positioning And Fixing To The Floor

    dGate Product Manual - Version 11 4.2.2 Positioning and fixing to the floor The images below show the positioning of embedding boxes that must be pre- installed before attaching the gate to the floor and the disposition of the fixation points.
  • Page 26 Fixing points: The fixing can be made through mechanical bolts, also known as parabolts, or by chemical fixation (which we recommend). To facilitate the floor drilling, Digicon can provide templates according to what was purchased. These templates must be purchased separately.
  • Page 27 Product Manual - Version 11 Template for dGate AW 500: (39,05") (24,68") Code: 200.01.360 Template for dGate AW 900: 1440 (56,69") 1120 (44,09") Code: 200.01.361...
  • Page 28 dGate Product Manual - Version 11 Template for dGate SW 500: 971,60 (38,25") 651,60 (25,65") Code: 200.01.363 Template for dGate SW 900: 1369,40 (53,91") 1049,40 (41,31") Code: 200.01.364...
  • Page 29: Access To The Dgate After Fixation

    dGate Product Manual - Version 11 4.3 Access to the dGate after fixation CAUTION – RISK OF DEATH! • Avoid electric shock! Opening or removing the doors of this equipment may expose you to dangerous voltages. • To reduce the risk of electric shock, before accessing the inside of the equipment, turn off the power by changing the key switch to the OFF position.
  • Page 30: Power Connection

    dGate Product Manual - Version 11 4.4. Power connection CAUTION - RISK OF DEATH! - To reduce the risk of electrical shock, before accessing inside the equipment, turn off the electric power changing the key of the circuit breaker to the OFF position. Only qualified technical professionals must carried out all services where it is necessary to access the equipment.
  • Page 31 dGate Product Manual - Version 11 Terminal block Borneira Transmitter Transmissor...
  • Page 32: Interconnections

    dGate Product Manual - Version 11 5. Interconnections ATTENTION! - Only qualified technical professionals are authorized to install this equipment. Installation must comply with all local rules and regulations. To form a passage, two cabinets will always be needed. The correct interconnection of these two cabinets is essential for the proper functioning of the equipment.
  • Page 33 The ducts for passing the cables must be flexible with 2” (50 mm) in diameter. ATTENTION! - This infrastructure is only a suggestion of Digicon, the conduit of the power network and the data network must be separated to a distance of at least ten centimeters (10 cm).
  • Page 34: Basic Cabling

    (Free area) ATTENTION! • Digicon provides cables for interconnection with length of 5 meters. • The depth of the ducts must be dimensioned so that the cables are sufficient. • If longer cables are necessary, get in contact with Digicon.
  • Page 35 dGate Product Manual - Version 11 a) Interconnection cable supply emitter barrier sensors (037.12.352): CAUTION - RISK OF DEATH! - To reduce the risk of electrical shock, turn off the electrical power to the equipment; move the circuit breaker switch to the OFF position.
  • Page 36 dGate Product Manual - Version 11 b) Interconnection power cable AC supply engine 2 (037.12.356) CAUTION - RISK OF DEATH! - To reduce the risk of electric shock, turn off the electrical power to the equipment; move the switch to the position OFF. Reserve all maintenance services to qualified service personnel only.
  • Page 37 dGate Product Manual - Version 11 c) Interconnection communication cable RS 485 engine 2 (037.12.357): CAUTION - RISK OF DEATH! - To reduce the risk of electric shock, turn off the electrical power to the equipment; move the switch to the position OFF. Reserve all maintenance services to qualified service personnel only.
  • Page 38 dGate Product Manual - Version 11 d) Interconnection cable signals orientation pictogram exit (037.12.210): On the dGate Receiver, connect the operating pictogram cable to the interconnection plate to the connector CN8, according to identification rings; 1. On the dGate Transmitter, connect the operating pictogram cable to the pictogram board to CN11, according to identification rings.
  • Page 39: Connection To Power Network

    Reserve all the maintenance services for qualified technicians professional only. Logic network (used when the equipment has a Digicon MCA board) s s ƒ ƒ · · · · ¢ ¢ mƒ‚•·–...
  • Page 40: Connection Of Control Signals

    dGate Product Manual - Version 11 5.2 Connection of control signals (Connector for (Conector de ligação interconnecting board) da placa de interconexão) CN13 CN13 (Terminal board) (Botoeira) Enabling passage via dry contact Saída Entrada Rele 1 Comuns Rele 2 The dGate has the functionality of enabling passages by dry contact in the entry or exit direction.
  • Page 41 dGate Product Manual - Version 11 The dGate also has dry contact for confirmation of passage to inform another system integrated to lock when the user finished their passage. At the end of a complete passage in the entry direction, Relay 1 makes contact of the Relay 1 and Common terminals of connector CN3 (pins 4 and 5, respectively).
  • Page 42 dGate Product Manual - Version 11 The power connection present in the CN3 connector is shown in the figure below. Rele 1 Entry Comuns Confirmation ¥ ƒ ? ƒ fl • · ¢ ¥ ¢ Rele 2 Exit Confirmation ¥ ƒ ? ¶ ¢ Ŀ ¥ ¢ Emergency activation: The connector CN13 enables the integration of one contact to situations of emergency.
  • Page 43: Identification Of Internal Parts And Features

    dGate Product Manual - Version 11 6. Identification of internal parts and features 6.1 MCP controller board The MCP controller board has a feature for controlling user passage, pictograms indications, sensor readings, and all processing of the system’s logic according to signals received from an access control system.
  • Page 44: Pictograms

    dGate Product Manual - Version 11 6.2 Pictograms The dGate has four pictograms, which differ in type and positioning: two frontal pictograms for orientation (one for entry and another for exit) and two upper for operation (also being one for entry and one for exit). The operation of both kinds of pictograms is described below.
  • Page 45 dGate Product Manual - Version 11 Orientation pictogram (frontal): The orientation pictogram is installed in the ends of the machine and is represented by a green arrow or a red ‘X’. The red pictogram informs the user that the dGate is not operating in this direction or that, at the time, their passage not is allowed.
  • Page 46: Orientation Pictogram (Frontal)

    dGate Product Manual - Version 11 6.3 Orientation pictogram (frontal): They are intended for detection of direction of passage, protection of users, and detection of improper passage. The dGate uses infrared sensors (IR) for controlling the passage of the user through lane.
  • Page 47: Anti-Panic

    Product Manual - Version 11 6.4 Anti-panic dGate AW mechanism: The mechanism simply uses gravitational energy accumulated in a counter weight to de-energize the gate and the doors open. In the model for people with special needs (PNE), the opening occurs by an electronic system of temporary energy storage; when the gate is turned off, the control board of the engine opens the wings.
  • Page 48: Features

    dGate Product Manual - Version 11 6.5 Features The dGate has several features to customize its operation. These features are configurable, via software, by a trained technical professional, and are detailed below. • Selectable passage control modes, independent for passages in the entry or exit direction;...
  • Page 49: Setting Door Speed

    dGate Product Manual - Version 11 Factory standard: Operation mode = Mode 4 (Entry Controlled / Output Controlled). 6.5.1 Setting door speed The dGate allows the selection of the speed of door movement in 5 different levels; level 1 means slow movement and level 5 means fast movement. The configuration of door speed is independent for each movement allowing the selection of different speeds for opening and closing the same doors.
  • Page 50: Configuration Of Access Control With Doors Open

    dGate Product Manual - Version 11 6.5.2 Configuration of access control with doors open. For a more friendly and responsive access control, dGate allows the configuration of the state of rest with doors open. In this state of rest, the access control is done in reverse logic, barring the not enabled users.
  • Page 51: Passage Timeout

    dGate Product Manual - Version 11 The region roofed by the anti-crushing system comprises, initially, the sensors closest to the doors’ moving shaft (Zone C), but can be configured to comprise also the sensors of the central entry and exit courses (Zone B). Once the anti-crushing system is enabled, it will act in all the movements of the engines, either opening or closing, both for cleared entry and exit passages.
  • Page 52: Detection Of Passage Direction

    dGate Product Manual - Version 11 When only 3 seconds remain for the system to reach the configured value of timeout, dGate will indicate so to users until it reaches the timeout value by means of acoustic alarm (beep), warning light alternating in red and green in the upper operation pictogram, and bright red flashing alert in the upper pictogram of direction contrary to the enabling.
  • Page 53: Detection Of User Return

    dGate Product Manual - Version 11 Factory standard: • Allow passage in opposite direction = Enabled. • Timeout = 7 s. • Restart counting via user user detection = Enabled. • Restart counting via user detection in opposite direction = Enabled. 6.5.6 Detection of user return With the detection of direction of passage of the user, it is possible to configure the functionality of permission to user return.
  • Page 54: Detection Of Gate Invasion

    dGate Product Manual - Version 11 The closing of doors by detecting the stationery user is done smoothly, valuing the safety of the equipment and the user. In this functionality, it is not possible to set the door closing speed, with the slow movement always being performed. This functionality is not activated when the anti-crush function is active and the user is within the configured protection zone.
  • Page 55: Detection Of Tailgating

    dGate Product Manual - Version 11 Factory standard: • Allow gate invasion = Enabled. • Not allow enabling when invasion detected = Disabled. 6.5.9 Detection of tailgating The tailgating user is defined as a second, non-enabled user who tries to make a passage immediately behind an enabled user.
  • Page 56: Accumulation Of Passage Clearances

    dGate Product Manual - Version 11 Zona A 6.5.11 Accumulation of passage clearances The accumulation of passage clearances is defined by the possibility of a user to enable more than one passage without having finished (successfully) the first passage enabled. When activated, this feature has effect both on movements of entry and exit and can be used by any user who has more than one passage credit.
  • Page 57: Optional Items

    Despite the compatibility with the majority of the access control technologies currently available, Digicon also offers a series of optional items that allow enhancing and tailoring the dGate operation to the needs of the customer. See the below a description of each of these items.
  • Page 58: Digicon Mca Board

    Product Manual - Version 11 7.2 Digicon MCA board The dGate can have an intelligent controller called MCA (Access Control Cabinet). The MCA consists of a powerful and versatile control board that integrates into access control and clock-in systems and software, adding robustness and functionality to different solutions in which it is responsible for managing identification readers (contactless card, bars, fingerprint, etc.) that may be present in the equipment used for user validation.
  • Page 59: Maintenance

    Every six months, it is necessary to check the attachment of the door brackets. This adjustment should be performed with torque wrench with value of 17 N.m. Fixing points: dGate AW mechanism: dGate SW mechanism: Policarbonato fixado de acordo Polycarbonate fixed according to the...
  • Page 60: Calibration Routine

    dGate Product Manual - Version 11 8.1.1 Calibration routine Engine control board (CP1674) 019.01.836: Indicação luminosa Luminous indication 1. Turn off the engine board by removing the power and communication cable from the connector CN1; 2. Remove the hall sensor cable CN4 and supply the board again by inserting the connector CN1;...
  • Page 61: Defects And Possible Causes

    dGate Product Manual - Version 11 8.2 Defects and possible causes Problem Possible cause Action dGate will not turn on Equipment is not receiving power Check circuit breaker and from the AC network or circuit power network. breaker is off Acoustic warning Passage sensors misaligned or Check if the gate is perfectly...
  • Page 62: Preventive Maintenance

    dGate Product Manual - Version 11 9. Preventive maintenance To estimate preventive maintenance times, 1,600 passages/day and 30 days/month were assumed. As these are reference values, they may change depending on the use of the equipment and the customer should make adjustments to obtain new times. Calculation basis: Passage cycle: 1,600 (Estimate passages in one day).
  • Page 63 dGate Product Manual - Version 11 Action Frequency Check rise of 24 V in supplies that feed the engine 1x / 6 months Check the operation of the mechanic doors brake. 1x / 6 months Check the operation of biometric reader(s).. 1x / 6 months Check the operation of contactless card reader(s).
  • Page 64 dGate Product Manual - Version 11 Preventive maintenance records:...
  • Page 65: Technical Characteristics

    Product Manual - Version 11 10.Technical characteristics 10.1 Dimensions dGate AW: (55,74") 1416 (12,28") 361(14,21") (14,21") (9,29") (36,22") (20,47") (6,29") (6,29") (6,29") (41,13") 1121 (27,40") AW 500 AW PNE 900 AW HIBRIDA 900/500 ATTENTION! - In PNE models the body of the gate measures 360 mm in width.
  • Page 66 dGate Product Manual - Version 11 dGate SW: ATTENTION! - The measures of the dGate are shown in millimeters and inches.
  • Page 67: Other Information

    dGate Product Manual - Version 11 10.2 Other information Technical data Characteristics Supply 100 - 240 Vac (automatic selection) Frequency 50/60 Hz Average time open/close door 1 second Average time operation cycle 6 seconds Weight 150 KG per packaged cabinet AW 500 Passage Consumption Initialization: 382 W...
  • Page 68: Cleaning

    dGate Product Manual - Version 11 11.Cleaning 11.1 Maintenance and preservation of stainless steel: Do not use chemicals products, bleaches, or cleaning products for domestic use. • Routine cleaning: The best products to preserve stainless steel are water, soap, mild and neutral detergent, and ammonia-based removers diluted in warm water and applied with a soft cloth or nylon sponge.
  • Page 69 dGate Product Manual - Version 11 Stains more pronounced require vigorous rub to the spotted surface with a paste made of fine household abrasive (soap), water, and nitric acid (10%), using a polishing pad. The acid treatment should always be followed by a rinse in ammonia or bicarbonate of soda solution and of the routine cleaning.
  • Page 70: Maintenance And Preservation Of Polycarbonate (Doors)

    dGate Product Manual - Version 11 11.2 Maintenance and preservation of polycarbonate (doors): Routine cleaning: • Choose a dry day with preferably with low humidity because the soot that might be deposited on the door will be easier to remove. •...
  • Page 71 dGate Product Manual - Version 11 Frequency of cleaning the polycarbonate: There no determined period for cleaning. The amount of soot dispersed in the air, generated by dirt roads, factories, and buildings in the region can lead to more frequent cleaning. Start with a monthly cleaning and review. Then adapt this period to a more convenient one.
  • Page 72: Warranty And Technical Assistance

    Product Manual - Version 11 12. Warranty and technical assistance Digicon is responsible for the project, good quality of workmanship, and materials used in the manufacture of its products, ensuring that the equipment and all its parts are free from defects or defects in material and manufacturing.
  • Page 73: Observations

    dGate Product Manual - Version 11 Observations...
  • Page 74 Product Manual - Version 11 Main office/RS Development, Factory, Technical assistance, and Sales Rua Nissin Castiel, 640 - Distrito Industrial. Gravataí/RS CEP 94045-420 E-mail: vendas.acesso@digicon.com.br Home page: www.digicon.com.br...

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