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digicon dGate UW900 Product Manual

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dGate Product Manual
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  • Page 1 dGate SW dGate UW dGate Product Manual Version 01...
  • Page 2 Digicon S.A. Code: 069.31.275 Version: 01 - English This manual was written by: Digicon S.A. Controle Eletrônico para Mecânica Documentation Sector - EDS “After the product’s lifespan, discard it according to the National Waste Policy.”...
  • Page 3 Obs.: If you wish to see the history of every version of this manual, get in touch with your representative or with Digicon. ATTENTION!: Digicon shall have the right to change its products’ characteristics at any moment to adapt them to the most recent technological developments. ATTENTION!: Digicon shall have the right to change the information contained herein without prior notice.

  • Page 4: Table Of Contents

    dGate Product Manual - Version 01 Contents 1.Presentation ......................7 2. Safety Instructions ....................8 2.1 Symbols .......................8 2.2 Terminology ....................9 2.3 Risks .....................9 2.3.1 Equipment unpacking risk ..............10 2.3.2 Equipment installation risks ............10 2.3.3 Equipment use risks ............... 11 2.3.4 Equipment maintenance risks ............12 2.3.5 Equipment cleaning process risks ..........12 3.
  • Page 5 6.5.10 “Tailgating” user detection ............53 6.5.11 Asset safety zone definition ............54 6.5.12 Passage authorization accumulation ..........55 7. Optional Items ......................56 7.1 Card collector kit ..................56 7.2 Digicon MCA board ..................57 8. Maintenance ......................58 8.1 Door ......................58 8.1.1 Calibration routine ................59 8.2 Troubleshooting ..................61 8.3 Preventive maintenance ................62...
  • Page 6 dGate Product Manual - Version 01 9. Technical Characteristics ..................65 9.1 Dimensions ....................65 9.2 Other information ..................68 10. Cleaning ......................69 10.1 Stainless steel maintenance and conservation ........69 10.2 Polycarbonate (door) maintenance and conservation ......71 11. Warranty and Customer Support ................73 Notes: .......................74...

  • Page 7: Presentation

    When innovation meets robustness and design meets trustworthiness, you have the best solution in access control. Every detail of Digicon’s solution was made to bring innovation, quality, and design to the access control market. dGate was born in result of an intense research process of world trends and an exhaustive engineering work.

  • Page 8: Safety Instructions

    dGate Product Manual - Version 01 2. Safety Instructions 2.1 Symbols You are going to find the symbols below in the Product Manual. They point to important Attention and Careful notifications regarding equipment safety, installation, operation, and maintenance. ATTENTION!: Describes something important of which the qualified technical person and the user should be aware.

  • Page 9: Terminology

    Qualified Technical Person: The term qualified technical person is applied to people trained and qualified by Digicon and that are allowed to install, replace, or provide technical assistance to its equipment. It is recommended that the qualified technical...

  • Page 10: Equipment Unpacking Risk

    dGate Product Manual - Version 01 The risks with which you should be attentive in several situations are listed below. 2.3.1 Equipment unpacking risk ATTENTION!: • Always use the proper tools; • Always use the required PPEs (gloves, shoes, and safety goggles). CAREFUL - RISK OF LESION/INJURY!: •...

  • Page 11: Equipment Use Risks

    dGate Product Manual - Version 01 CAREFUL - RISK OF LESION/INJURY!: • Be careful while positioning this equipment on the installation site because its size and weight can cause injuries; • During the initial stage of operation, the doors can move. Leave the passage area free to avoid them bumping objects and people.

  • Page 12: Equipment Maintenance Risks

    dGate Product Manual - Version 01 2.3.4 Equipment maintenance risks ATTENTION!: • All maintenance steps should be done by a qualified technical person and the proper tools and PPEs should be used CAREFUL - RISK OF LESION/INJURY!: • Take good care of your hands and fingers during the maintenance process because the moving mechanisms of the door can cause serious injuries.

  • Page 13: Dgate's Features

    dGate Product Manual - Version 01 3. dGate’s Features 1. dGate has a motorized system to open and close the access doors, which are activated once an approved user is identified and authorized to enter. A sensor system is employed to identify and prevent unauthorized people from entering or the attempt of “tailgating,”...
  • Page 14 dGate Product Manual - Version 01 13. It has a specific internal space to integrate access control devices, identification systems (tags, biometric, etc.), etc; 14. Full-range power supply (from 100 to 240Vca); 15. Low energy consumption in standby mode; 16. Upper operation pictogram expandable up to two RGB led modules of high brightness and color control (request the configuration you desire at the moment of purchase);...

  • Page 15: Functional Description

    dGate Product Manual - Version 01 3.1 Functional description dGate has a motorized system to open and close the access doors, which are activated once a user is identified and authorized to enter. A sensor system is employed to identify and prevent unauthorized people from entering or the attempt of “tailgating.”...
  • Page 16 dGate Product Manual - Version 01 Receiver (R): It is the side that has the receiving sensors and the electric panel, where are installed: the interconnection board, the passage control module (MCP), the power terminal strip (BN1), and the source module. Transmitter (T): It is the side that has the transmitter sensors and the dGate interconnection board.

  • Page 17: Unpacking, Installation, And Electric Connection

    Since the items in the package can vary (depending on what the client requested), it is extremely important that you carefully visually check it before you begin the installation and assembling process. All Digicon packages come with a checklist to guide you in this inspection.

  • Page 18: Package Dimensions

    dGate Product Manual - Version 01 4.1.1 Package dimensions Side view Front view 707,50 707,50 1635 ATTENTION! - The dGate package measures are illustrated in millimeters 4.1.2 Necessary tools: • 1 medium-sized screwdriver (to unpack); • 2 combination wrenches (or with ratchet) 17 mm; •...

  • Page 19: Steps To Open The Package

    dGate Product Manual - Version 01 4.1.3 Steps to open the package: 1. Unscrew the outer part of the box. There are three screws on each side, one screw on the front, and another screw on the back, totaling eight hexagonal screws.
  • Page 20 dGate Product Manual - Version 01 3. Once the cover is removed, you will need to remove the side doors of the module to access the screws attaching it to the bottom of the package (pallet). The keys of the doors are in a package that comes with the user’s information and orientation guide.
  • Page 21 dGate Product Manual - Version 01 4. Remove the eight screws attaching the module to the pallet (use both 17 mm wrenches). 5. Remove the module from the pallet and place it on the desired spot CAREFUL - RISK OF LESION/INJURY!: At least two people are necessary to move the module.

  • Page 22: Key Parts Of The Product

    dGate Product Manual - Version 01 4.1.4 Key parts of the product The equipment’s outer parts are listed below and identified with numbers in the pictures: 1. Opening for the card collector set (optional); 2. Gate UW doors in glass (10mm) and dGate SW doors in polycarbonate (12mm);...
  • Page 23 dGate Product Manual - Version 01 dGate UW: (Controlled Area) (Free Area) dGate SW: (Controlled Area) (Free Area)

  • Page 24: Installation

    • • If the floor can receive anchor bolts (at least 4 cm of FCK15 M.P.A. concrete or equivalent). Digicon recommends anchor bolts of the HILT brand; • • If the embedding boxes and conduits for the electric and data cables are properly installed;...

  • Page 25: Positioning And Fixation On The Floor

    dGate Product Manual - Version 01 4.2.2 Positioning and fixation on the floor The pictures below indicate the position of the embedding boxes that should be previously installed before the dGate if fixed to the floor and also the fixation points’ layout.
  • Page 26 The fixation can be made with mechanical anchor bolts, also known as parabolts, or through chemical fixation (preferably, use chemical fixation). To facilitate the floor drilling, Digicon offers templates according to the equipment model acquired. These templates should be bought separately.
  • Page 27 dGate Product Manual - Version 01 dGate SW 500 single passage template:...
  • Page 28 dGate Product Manual - Version 01 dGate SW 500 double passage template:...
  • Page 29 dGate Product Manual - Version 01 dGate SW and UW 900 template:...

  • Page 30: Access To Dgate After Fixation

    dGate Product Manual - Version 01 4.3 Access to dGate after fixation CAREFUL - RISK OF DEATH! • Avoid electric shocks! Opening or removing this equipment’s doors can expose you to dangerous voltages. • To decrease the risk of electric shock, before internally accessing the equipment, turn the power off by moving the circuit breaker’s switch to OFF.

  • Page 31: Electric Connection

    dGate Product Manual - Version 01 4.4 Electric connection CAREFUL - RISK OF DEATH! - To decrease the risk of electric shock, before internally accessing the equipment, turn the power off by moving the circuit breaker’s switch to OFF. Whenever you need to access the equipment to perform a service, make sure it is performed only by qualified technical persons.
  • Page 32 dGate Product Manual - Version 01 dGate’s interconnection board is on the other side of the passage, on dGate’s Transmitter. Transmitter...

  • Page 33: Interconnections

    (Free Area) The cable conduits should be flexible with 2” (50 mm) in diameter. ATTENTION! - Digicon only suggests this infrastructure. There should be a distance of at least ten centimeters (10 cm) between the electrical conduits and the data conduits.

  • Page 34: Basic Wiring

    Electrical conduits (Free Area) ATTENTION! - • Digicon offers 5-meter-long interconnection cables. • The depth of the conduits should be dimensioned to give enough room to the • cables. • If you need longer cables, get in touch with Digicon.
  • Page 35 dGate Product Manual - Version 01 a) Interconnections between gates (037.13.383): CAREFUL - RISK OF DEATH! - To decrease the risk of electric shock, turn the equipment’s power off by moving the circuit breaker’s switch to OFF. Make sure that all maintenance services are performed by qualified technical persons.
  • Page 36 dGate Product Manual - Version 01 b) AC power supply interconnection cable (037.13.382): CAREFUL - RISK OF DEATH! - To decrease the risk of electric shock, turn the equipment’s power off by moving the circuit breaker’s switch to OFF. Make sure that all maintenance services are performed by qualified technical persons.

  • Page 37: Connection To The Electric Network

    dGate Product Manual - Version 01 5.2 Connection to the electric network dGate is powered with voltages ranging from 100 to 240 Vca. The NBR 5410 standard should be used as reference for the equipment electric installations. dGate has an electric panel with a terminal strip to where the power cables (phase and neutral) and the ground should be connected.

  • Page 38: Connection Of The Control Signals

    dGate Product Manual - Version 01 5.3 Connection of the control signals (Connector of the (Conector da placa de interconnection board) interconexão) CN13 CN13 (Botoeira) (Button box) Dry contact passage authorization: Exit Entrance Relay 1 Commons Relay 2 dGate has the feature of allowing entering or exiting passages by dry contact. The entrance is allowed by the contact of the IN pin (pin 1 of the CN 3 connector) with the GND pin (pin 3 of the CN 3 connector).
  • Page 39 dGate Product Manual - Version 01 Dry contact passage confirmation: dGate also has a dry contact passage combination to inform another system integrated to the gate when the user is done passing through. When the entering process is completed, Relay 1 connects the CN3 connector’s Relay 1 and Commons terminals (pins 4 and 5, respectively).
  • Page 40 dGate Product Manual - Version 01 The CN3 connector’s electrical connection is exhibited in the picture below. NC ND Relay 1 Commons Entry confirmation ¥ ƒ ? ƒ fl • · ¢ ¥ ¢ Relay 2 NC ND Exit confirmation ¥...

  • Page 41: Identification Of The Internal Parts And Functionalities

    dGate Product Manual - Version 01 6. Identification of the Internal Parts and Functionalities 6.1 MCP control board The MCP control board has the functionality of controlling the user’s passage, the pictogram indications, the sensor reading, and the whole processing of the system’s logic, according to the signals received by an access control system.

  • Page 42: Pictograms

    dGate Product Manual - Version 01 6.2 Pictograms dGate has four pictograms of different types and locations: two front orientation pictograms (entrance and exit) and two upper operation pictograms (entrance and exit). The operation of both pictogram types is described below. ATTENTION! - dGate’s pictograms are identical for both modules.
  • Page 43 dGate Product Manual - Version 01 Orientation pictogram (frontal): The orientation pictogram is installed on the equipment’s ends and is represented by a green arrow or a red X. The red pictogram tells the user that the dGate is not working in that direction or that his/her passage is not currently allowed.

  • Page 44: Sensor Barriers

    dGate Product Manual - Version 01 6.3 Sensor barriers Are designed to detect the passage direction, protect the users, and detect illegal passages. dGate employs infrared (IR) sensors to control the user’s passage by the lane. dGate has the total of ten IR sensors, creating barriers that inform the MCP module about the user’s location in the passage lane.

  • Page 45: Antipanic

    dGate Product Manual - Version 01 6.4 Antipanic For emergency situations, you can use the implementation through the activation of the emergency contacts, as described in item 5.2, through which dGate opens the doors in the exit direction, allowing the passage in both ways as long the contacts are activated.

  • Page 46: Functionalities

    dGate Product Manual - Version 01 6.5 Functionalities dGate has several functionalities to customize you operation. These functionalities are configurable via software by a qualified technical person and are detailed below. • Selectable independent passage control modes, for entrance or exit passages; •...

  • Page 47: Door Speed Configuration

    dGate Product Manual - Version 01 With the different configuration possibilities for each passage direction, dGate can be configured to operate in the following modes: Operation mode Passage in the Passage in the exit entrance direction direction Mode 1 Locked Locked Mode 2 Controlled...

  • Page 48: Access Control Configuration With Open Doors

    dGate Product Manual - Version 01 6.5.3 Access control configuration with open doors For a more user-friendly and receptive control, dGate allows you to configure the standby status with open doors. In the standby status, the access control logic is reversed, blocking unauthorized users.
  • Page 49 dGate Product Manual - Version 01 The region monitored by the anti-crush system initially includes the sensors that are closer to the doors’ motion axle (Zone C), but it can be configured to also include the sensors of the medium regions of the entrance and exit routes (Zone B). Once enabled, the system’s anti-crush protection will act during every motor motion, both for opening and closing, and for entering and exiting passage authorizations.

  • Page 50: Passage Timeout

    dGate Product Manual - Version 01 6.5.5 Passage timeout The passage timeout is the maximum period for which dGate will hold the passage open to an authorized user cleared. This period can be configured in 100-ms fractions. If the passage timeout is not configured, dGate will remain indefinitely open, waiting for someone to pass in the authorized directions.

  • Page 51: Passage Direction Detection

    dGate Product Manual - Version 01 6.5.6 Passage direction detection dGate has a passage direction detection feature, that is, the system identifies the user’s motion direction by its sensors’ reading during the user’s passage. With the motion direction detection, it is possible to configure dGate to allow passages in the opposite direction when, for example, authorizing an entrance would allow both an entrance and an exit passage.

  • Page 52: Idle User Detection

    dGate Product Manual - Version 01 6.5.8 Idle user detection The constant scanning of the sensor to monitor the user’s motion allied to the time he/ she occupies in each region of the equipment passage allows the idle user detection feature and what dGate should do in those cases.

  • Page 53: Gate Trespassing Detection

    dGate Product Manual - Version 01 6.5.9 Gate trespassing detection A gate trespassing happens when a user enters the internal area of the gate’s sensors but his/her passage was not authorized. dGate allows you to configure what it should do when a gate trespassing is detected. When the gate trespassing is not allowed, dGate sounds intermittent alarms with red light notifications on the pictograms as soon as the trespassing user enters the sensors’...

  • Page 54: Asset Safety Zone Definition

    dGate Product Manual - Version 01 This functionality conflicts with the anti-crush system and will not close the doors if the door can hit a user within the established safety area. The sound and light notifications will go off as usual. Factory preset: •...

  • Page 55: Passage Authorization Accumulation

    dGate Product Manual - Version 01 6.5.12 Passage authorization accumulation The passage authorization accumulation is classified as the possibility of a user to authorize more than one passage without (successfully) concluding the first authorized passage. When enabled, this functionality will affect both entrances and exits, and can be used by any user with credits enough for more than one passage.

  • Page 56: Optional Items

    Product Manual - Version 01 7. Optional Items Despite its compatibility with most access control technologies currently available, Digicon also offers a series of optional items that allows you to enhance and adjust dGate’s functioning to the client’s needs. See below a description of each one of these items.

  • Page 57: Digicon Mca Board

    Product Manual - Version 01 7.2 Digicon MCA board dGate can have a smart controller called MCA (Access Control Module). The MCA is composed of a powerful, versatile control board that integrates access and checkpoint control systems and programs, adding robustness and functionality to different solutions, and being responsible for managing identification readers (contactless cards, bars, fingerprints, etc.), which can be present in the equipment and used to...

  • Page 58: Maintenance

    dGate Product Manual - Version 01 8. Maintenance 8.1 Door At every six months, you will need to verify the doors’ support fixation. This adjustment should be executed with a torque wrench in the value 17 N.m. Fixation points: dGate SW mechanism: Polycarbonate fixed according to the 500 or 900 model...

  • Page 59: Calibration Routine

    dGate Product Manual - Version 01 8.1.1 Calibration routine The zero position of the encoder depends on the magnet’s direction, which can vary depending on the mechanism. Since you cannot adjust the magnet’s direction, sometimes you will need to calibrate the equipment’s doors. The calibration process consists on storing the positions of both ends (maximum positions, limited by the equipment’s mechanical configuration) and of the door’s central position.
  • Page 60 dGate Product Manual - Version 01 • The door will make a bidirectional movement, reaching the counterclockwise limit, the clockwise limit, and then calculating the medium point between both ends. The door should be positioned in the center; Center Counterclockwise Clockwise •...

  • Page 61: Troubleshooting

    dGate Product Manual - Version 01 8.2 Troubleshooting Problems Probable Causes Action dGate does not start The equipment is not being Check the circuit breaker and the powered by the AC network or the electric network. circuit breaker is off. Sound notification Passage sensor misaligned or Check if the equipment is perfectly...

  • Page 62: Preventive Maintenance

    dGate Product Manual - Version 01 8.3 Preventive maintenance The number of 1,600 passages/day in a 30-day month was established to estimate the preventive maintenance periods. Since these are reference values, they can change according to the client’s utilization, and the proper adjustments should be made to calculate the new periods.
  • Page 63 dGate Product Manual - Version 01 Action Frequency Assess the contactless card readers’ functioning 1x / 6 months Verify if the doors’ fixation screws are tight. 1x / 6 months Visually check the keys. 1x / 6 months Assess the motor’s functioning. 1x / 22 months Visually check the condition of the doors.
  • Page 64 Product Manual - Version 01 Preventive Maintenance Logs Manufacturer Company: Contacts: Digicon S.A. +55 51 3489.7000 www.digicon.com.br Product Model: Code: Serial number: Installation Company: Contacts: Date: Action Date Responsible Signature...

  • Page 65: Technical Characteristics

    dGate Product Manual - Version 01 9. Technical Characteristics 9.1 Dimensions dGate UW: ATTENTION! - dGate’s measures are illustrated in millimeters.
  • Page 66 dGate Product Manual - Version 01 ATTENTION! - dGate’s measures are illustrated in millimeters.
  • Page 67 dGate Product Manual - Version 01 dGate SW: ATTENTION! - dGate’s measures are illustrated in millimeters.

  • Page 68: Other Information

    dGate Product Manual - Version 01 9.2 Other information Technical data Characteristics Power source 100 - 240 Vca (Automatic selection) Frequency 50/60 HZ Mean door opening/closing time 1 second Mean operation cycle time 6 seconds Weight 150 kg by packed module SW and UW Consumption Power-up: 49W...

  • Page 69: Cleaning

    dGate Product Manual - Version 01 10. Cleaning 10.1 Stainless steel maintenance and conservation Do not use domestic chemicals, bleach, or cleaning products; • Routine cleaning: The best products to preserve stainless steel are water, soap, soft and neutral detergents, and ammonia-based removers, diluted in lukewarm water and applied with a soft cloth or a nylon sponge.
  • Page 70 dGate Product Manual - Version 01 Harder stains will require you to rub it more vigorously with a paste made with fine domestic abrasive material (Sapólio), water, and nitric acid at 10%, using a polishing sponge. Treatments with acid should always be followed by rinsing with an ammonia or sodium bicarbonate solution and the routine cleaning.

  • Page 71: Polycarbonate (Door) Maintenance And Conservation

    dGate Product Manual - Version 01 10.2 Polycarbonate (door) maintenance and conservation Routine cleaning: • Choose a dry day and preferably of low humidity; if there is soot on the door, it will be easier to remove it. • If possible, it would be better to remove the polycarbonate item (door) to facilitate the cleaning process.
  • Page 72 dGate Product Manual - Version 01 Cleaning frequency of the polycarbonate item: There is not a right moment to clean it. The amount of soot on the air, produced on the streets by dirt, and surrounding factories, and constructions, may demand more frequent cleaning. Start by cleaning it every month and make an assessment.

  • Page 73: Warranty And Customer Support

    Digicon shall replace or repair any part or equipment that has manufacture flaws, without additional obligations to the buyer, within the conditions established below: 1.

  • Page 74: Notes

    dGate Product Manual - Version 01 Notes:...
  • Page 75 Product Manual - Version 01 Head Offices/RS Development, Factory, Customer Support, and Sales Rua Nissin Castiel, 640 - Distrito Industrial. Gravataí/RS CEP 94045-420 - Brazil Email: vendas.acesso@digicon.com.br www.digicon.com.br/en...

This manual is also suitable for:

Dgate sw 500Dgate uwDgate swDgate sw900Dgate sw500dDgate sw500u

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