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10–34
Troubleshooting
Unexpected
Font in PCL
Mode
Shifted or
Broken Image
If you are using a screen-only font, one that does not
download fonts to the printer the way TrueType does
or Type 1/ATM does, you may see an unexpected
font substitution.
One solution is to select another font. Another is to
install a font that has a similar appearance but works
with PCL, as TrueType and Type 1/ATM fonts do.
The Windows 3.1 user documentation has additional
information on fonts and their usage.
This problem is most likely caused by a faulty cable.
The SuperScript software sends data to your printer
at very high speeds via a standard parallel cable.
Unfortunately, many inexpensive parallel cables on
the market are not manufactured according to stand-
ards. They may still work fine at the low speeds
common to many printers, but their defects may
cause output problems when data is transmitted at
high speeds.
The best solution is to replace your parallel cable
with one that meets SuperScript standards.
If your PC has more than one parallel port, you
might try using a different port. (See Chapter 5,
Print Status Window, for information on setting
SuperScript to a different parallel port.)
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