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Windows 2000
1. Right-click the My Computer icon on your desktop and click
"Properties."
2. Then go to the Hardware tab and click "Device Manager." Open
the "Network adapters" section. You should see your
SMC1255FTX-SC in this menu. Right-click your adapter and
click "Properties."
3. The Device Status shows that the "This device is working
properly." If there are any error messages displayed here, you
will need to right-click the SMC adapter and click "Uninstall."
Then reboot the machine and go through the installation
process again.
Windows XP
1. Click "Start" and click "Control Panel." Then click the
"Performance and Maintenance" icon and select "System."
2. Then go to the Hardware tab and click "Device Manager." Open
the "Network adapters" section. You should see your
SMC1255FTX-SC in this menu. Right-click the adapter and click
"Properties."
3. The Device Status shows that "This device is working
properly." If there are any error messages displayed here, you
will need to right-click the SMC adapter and click "Uninstall."
Then reboot the machine and go through the installation
process again.
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Troubleshooting
PCI Compatibility
Early PCI BIOS versions do not properly support the PCI
specification and may "hang" when a network card driver tries
to load. If this occurs, make sure your BIOS correctly supports
the PCI Local Bus Specification (v2.0 or later) and upgrade your
computer BIOS to the latest version.
Some PCI computers are not self-configuring and require you to
perform some or all of the following functions by changing
motherboard jumpers and/or configuring the BIOS setup
program:
• Verify that the PCI slot is an enabled busmaster slot and not
a slave PCI slot. The EZ Card must be installed in a PCI
busmaster slot. In some computers the PCI slot must be
configured to enable bus mastering. Refer to your PC's manual
and check the PCI BIOS setup program to be sure the PCI slot
is an enabled busmaster slot.
• In some computers, you may be required to disable Plug 'n
Play (PnP) in the BIOS setup program if resources are not
properly assigned between the network card and other
installed cards.
• Some computers may require you to reserve interrupts and
memory addresses for installed ISA cards to prevent PCI cards
from using the same settings. Refer to your PC's manual and
check the PCI BIOS setup program configuration options for
ISA cards.
Solutions for Common Problems
Basic Troubleshooting
Network problems are often caused by cabling errors, conflicts with
other devices installed in the same computer, or software that has
been configured incorrectly. If you encounter a problem, use the
checklists and guidelines in this section to try and identify the
problem before contacting SMC Technical Support.
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