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Check the following troubleshooting items before contacting
SMC technical support.
Adapter Installation Problems
If your notebook cannot find the SMC2835W adapter or the driver
software does not install correctly, check the following:
•
Make sure the adapter is securely seated in the Cardbus slot.
When you insert the wireless adapter into the notebook's slot,
your notebook should make a beeping sound, if the adapter is
properly inserted. Check for any hardware problems, such as
physical damage to the card's connector.
Try the card in another Cardbus slot. If this also fails, test your
•
notebook with another wireless adapter that is known to
operate correctly.
•
Make sure your notebook is using the latest BIOS.
•
If there are other network adapters in the notebook, they may
be causing conflicts. Remove all other adapters from the
notebook and test the wireless adapter separately.
If it still does not work, go to "Control Panel" and delete the
•
adapter from your system. Remove the wireless adapter from
your laptop. Restart your laptop and reinstall the card and the
driver and utility.
Troubleshooting
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