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Check the following troubleshooting items before contacting
SMC technical support.
Adapter Installation Problems
If your computer cannot find the SMCWUSB-G adapter or the
driver software does not install correctly, check the following:
•
Make sure the adapter is securely seated in the 2.0 USB slot.
Check for any hardware problems, such as physical damage
to the card's connector.
•
Try the card in another USB slot. If this also fails, test your PC
with another wireless adapter that is known to operate
correctly.
•
Make sure your PC is using the latest BIOS.
•
If there are other network adapters in the PC, they may be
causing conflicts. Remove all other adapters from the PC and
test the wireless adapter separately.
•
If it still does not work, go to "Control Panel" and delete the
adapter from your system. Remove the wireless adapter from
your computer. Restart your computer and reinstall the card
and the driver and utility.
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ROUBLESHOOTING
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