Double-Clicking The Dell Support Icon; Solving Problems; Drive Problems - Dell Latitude D530 User Manual

Double-Clicking the Dell Support Icon

Double-click the
view frequently asked questions, access the help file for the Dell Support
Utility, and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark
(?) at the top of the Dell

Solving Problems

Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program's documentation.
NOTE:
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ computer to the Windows Classic
view.

Drive Problems

CAUTION:
safety instructions in the Product Information Guide.
N S U R E T H A T
E M
Windows XP:
• Click Start and click My Computer.
Windows Vista™:
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
E S T T H E D R I V E
T
• Insert another disc to eliminate the possibility that the original drive is defective.
108
Troubleshooting
icon to manually check your computing environment,
Support screen.
™
Before you begin any of the procedures in this section, follow the
I C R O S O F T ® I N D O W S ®
W
—
E C O G N I Z E S T H E D R I V E
R
and click Computer.
—