Dell POWERVAULT MD3620I Owner's Manual page 248

To launch the AMW, perform one of these actions:
• On the Devices tab, in either the Tree view or the Table view, double-click
a storage array. Alternatively, you can right-click a storage array and select
Manage Storage Array from the pop-up menu.
On the Setup tab, select Manage a Storage Array.
•
After the AMW is displayed, select the Physical tab to see the components in
the storage array. A component that has a problem is indicated by a status
icon.
The status icons indicate the status of the components that comprise the
storage array. Also, the Recovery Guru option provides a detailed explanation
of the conditions and the applicable steps to remedy any Needs Attention
status. For more information, see "Recovery Guru" on page 256.
For the status of a storage array, the icons shown in the following table are
used in the Tree view, the Table view, and both the EMW Status Bar and the
AMW Status Bar.
Table 19-2. Status Icon
Status
Optimal
Needs Attention
Unresponsive
Fixing Status
Unsupported
Software
Unsupported
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Troubleshooting: Your Storage Array Software
Icon Description
Each component in the managed storage array is in
the desired working condition.
There is a problem with the managed storage array
that requires your intervention to correct it.
The storage management station cannot
communicate with the storage array or one RAID
controller module or both RAID controller modules
in the storage array.
A Needs Attention status is corrected and the
managed storage array is currently transitioning to an
Optimal state.
The node is currently not supported by this version of
MDSM.
The storage array is running a level of software that is
no longer supported by MDSM.