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GeoVision GV-R Series User Manual
GeoVision GV-R Series User Manual

GeoVision GV-R Series User Manual

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GV-R Series SNVR
User's Manual
User's Manual
RNVR-UM-C

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Summary of Contents for GeoVision GV-R Series

  • Page 1 GV-R Series SNVR User’s Manual User’s Manual RNVR-UM-C...
  • Page 2 GeoVision. Every effort has been made to ensure that the information in this manual is accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein.
  • Page 3 Preface Welcome to the GV-R Series SNVR User’s Manual. IMPORTANT: The features described in the manual vary among SNVR models and firmware versions. Some features may not be available in your SNVR. This Manual is designed for the following models:...
  • Page 4 Contents Preface ................................1 Contents ................................ 1 SAFETY INSTRUCTION ..........................4 Chapter 1 Product Overview ........................1 1.1 GV-RNVR256G0-N Front View ........................1 1.2 GV-RNVR256G0-N Rear View ........................2 1.3 GV-RNVR3240-N Front View ........................3 1.4 GV-RNVR3240-N Rear View ........................4 1.5 GV-RNVRL810-P Front View........................
  • Page 5 4.2.5 Fisheye Camera............................... 39 4.2.6 Alarm Notification Panel ..........................41 Chapter 5 NVR System Setup ....................... 42 5.1 Channel ..............................42 5.1.1 IP Channels ................................. 42 5.1.2 Live ..................................51 5.1.3 Image Control ..............................53 5.1.4 PTZ ..................................56 5.1.5 Motion ................................66 5.1.6 ROI ..................................
  • Page 6 5.6.3 FTP .................................. 187 5.7 System ..............................189 5.7.1 General ................................189 5.7.2 Multi-user ................................ 195 5.7.3 Maintenance ..............................199 5.7.4 IP Camera Maintain ............................205 5.7.5 System Information ............................209 Chapter 6 AI Scenario ........................... 212 6.1 Cross Counting ............................. 212 6.1.1 Channel View Setup ............................
  • Page 7 SAFETY INSTRUCTION Carefully read the following safety instruction so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged. 1. Power sources Never operate the equipment by using unspecified power supply. 2. Never push objects of any kind through openings of NVR Never push objects of any kind through openings of NVR so as to avoid electric shock or other accidents.
  • Page 8 Warning: Turn off NVR before replacing the batteries, or you may be suffered from serious electric shock. Properly dispose of the used batteries. 10. Put the equipment in a place with good ventilation The NVR system includes HDD, which produces large amount of heat during operation. As a result, do not block the ventilation openings (on the top, bottom, both sides and the reverse side) for cooling the system during operation.
  • Page 9 Chapter 1 Product Overview 1.1 GV-RNVR256G0-N Front View Item Status Description It is used to power on/off the system when the device has a constant power supply. You can Standby button press and hold the button for three seconds to shut down the device, and you can press and hold the key for 10 seconds to forcedly restart the device.
  • Page 10 1.2 GV-RNVR256G0-N Rear View Item Description Audio input Connected to an analog audio input device. Audio output Connected to an analog audio output device. Used to restore the factory settings. You can press and hold the button for 10 seconds to make the system automatically restore Reset button the factory settings, and the buzzer rings four times at the same time.
  • Page 11 1.3 GV-RNVR3240-N Front View Item Status Description Solid on The device is operating properly. Power LED Not lit The device is shut down or not powered on. The hard disk is operating properly and no data is Lit red read or written. The hard disk is operating properly and there is HDD LED Flash red...
  • Page 12 1.4 GV-RNVR3240-N Rear View Item Description LAN1/2 Gigabit network interface for connecting network cables. Audio input Connected to an analog audio input device. Audio output Connected to an analog audio output device. Connected to a VGA monitor. Output interface of the device, supporting output with up to 4K HDMI 1/2 resolution.
  • Page 13 1.5 GV-RNVRL810-P Front View Item Status Description Solid on The device is operating properly. Power LED Not lit The device is shut down or not powered on. The hard disk is operating properly and no data is Lit red read or written. The hard disk is operating properly and there is HDD LED Flash red...
  • Page 14 1.6 GV-RNVRL810-P Rear View 9 10 Item Description Power Port Connect the attached power supply. Alarm input interface Connected to alarm input devices. Alarm output interface Connected to alarm output devices. RS-485 interface Connected to a speed dome camera. Power switch Used to power on/off the device.
  • Page 15 Chapter 2 NVR Installation & Connection 2.1 HDD Installation The number of 3.5" SATA hard drives that the NVR supports varies depending on the model. The following procedures are for reference only. The practical operation may be different depending on the NVR you purchased.
  • Page 16 Open the front panel Press the buckles on the two sides on the upper part of the front panel and pull the front panel outwards. Insert the hard drive Align the hard drive slot and insert the hard drive gently and smoothly. Buckle up the hard drive and close the front panel Push in the hard drive until you hear a click.
  • Page 17 2.1.2 GV-RNVR3240-N Connect the data and power cables to the hard disk drives and place them on the NVR case. Up to 2 hard disk drives can fit in one tray on each side. Secure the hard disk drives to the NVR with screws.
  • Page 18 2.1.3 GV-RNVRL810-P Align the hard drive with the power and data connectors indicated below. Mount the hard drive to finish the installation.
  • Page 19 2.2 Connection Diagram You can connect to other IP cameras remotely over the Internet. Connect a CAT.5E or higher RJ45 Ethernet cable for local connectivity. You can connect to other IP cameras through your local network. Two-way voice conversation with the remote PC.
  • Page 20 Connect an external hard disk drive to backup files stored on the NVR. Connect the included power cable. Use the USB flash disk for backup, camera, or system upgrade. Connect a RS-485 device such as a speed dome camera. Connect an external alarm output device such as siren. Connect external alarm sensors.
  • Page 21 Chapter 3 NVR Common Operations 3.1 Using the Supplied Mouse Left Button: Click to select menu options. During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel again to return to split-screen viewing. Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.
  • Page 22 3.3 Password 3.3.1 Password Generation For the first time when you run the NVR, you must be required to set your own password immediately in order to protect your privacy. Be sure to record your username and password and save them in a secure place. Language: Choose an OSD language.
  • Page 23 Tick the box of Security Question Configuration, and then choose 3 questions and input your answer to each question. If you tick the box of Certificate of Authorization, you need to click the Export button to save a secret key to your USB flash drive. It will help to reset the password with the secret key in future. Super code: It is a backup method to reset your password.
  • Page 24 3.3.2 Reset Password If you forget your password, you will be unable to login the system, reset your password with below methods: 3.3.2.1 Reset with Password Recovery Questions If you had enabled the password recovery questions in 3.3.1. Password Generation, you are able to reset your password with security questions.
  • Page 25 3.3.2.2 Reset with Secret Key If you had exported the secret key in 3.3.1. Password Generation, you are able to reset your password with secret key. Click the Forgot Password button on the login window. Choose Certificate of Authorization. Click Import button to load the secret key from your USB flash drive, and then input new password.
  • Page 26 Choose Super Code. Provide the date and MAC address information to our support personnel at support@geovision.com.tw. Input the Super Code you get from the technical personnel, and input the new password. Click to activate the new password.
  • Page 27 3.3.2.4 Hard Reset If you are unable to reset the password with any one of the methods mentioned above, you can try to hard reset your NVR. GV-RNVR256G0-N GV-RNVR3240-N GV-RNVRL810-P Press and hold for 10 seconds on the button with a small pin till the NVR beeps. Caution: The hard reset will not only reset the password but also load all system settings to the default values.
  • Page 28 Chapter 4 NVR Starting up 4.1 Start Wizard Startup Wizard will help configure the system and get the NVR works quickly. For models that support face recognition function. When you enter the system for the first time, the machine vision face recognition algorithm agreement will pop up. Check "I have read and agree to this agreement"...
  • Page 29 4.1.1 Start Wizard Click the Start Wizard to proceed to the next step...
  • Page 30 4.1.2 Network Configuration Network Card Mode: switch Single Address Mode or Double Address Mode, NVR will reboot after successful switching. (Note: Models with POE only support Double Address Mode) Single Address Mode: Binds both ports to a single IP address. Selecting this mode can increase the bandwidth and form a redundant array of network cards, load sharing, one of the network port fails, the other network port immediately take over the load, the service will not be interrupted.
  • Page 31 Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network. If IP address is like a street where you live then subnet mask is like a neighborhood. The subnet address also consists of four groups of numbers, separated by periods. For example, “255.255.000.000”.
  • Page 32 Port Web: This is the port that you will use to log in remotely to the NVR (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it. Client: This is the port that the NVR will use to send information through (e.g. using the mobile app).
  • Page 33 4.1.3 Date/Time This menu allows you to configure the Date, Time, Date Format, Time Format, Time Zone, NTP and DST. Date and Time Click on the calendar icon to set the current system date. Date: Click on the calendar icon to set the system date. Time: Click to set the system time.
  • Page 34 NTP stands for Network Time Protocol. This feature allows you to synchronize the date and time automatically on the NVR over Internet. Therefore, the NVR needs to be connected to the Internet. Check the “NTP” box, and select the NTP server. DST stands for Daylight Savings Time.
  • Page 35 4.1.4 IP Camera This menu allows you to add IP cameras to the NVR. Click Search to search IP cameras in the same network. Choose the IP camera(s) you want to add, and then click icon to add to the NVR. Enter the camera’s user name &...
  • Page 36 Click Search button to search IP cameras, and then click one of the IP cameras in the device list. IP Address/Domain: IP address or domain name of the IP camera Alias: Name of the IP camera Position: Position to display the camera name on the screen. Port of the IP camera.
  • Page 37 4.1.5 Disk If the HDD is installed in the NVR for the first time, it must be formatted. Select the HDD and then click Format HDD button to format the HDD. Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD.
  • Page 38 4.1.6 Resolution Choose an output resolution matches to your monitor. The NVR supports to adjust the output resolution automatically to match the best resolution of your monitor when the system is starting Note: If you connect to a 4K / 8K HDMI monitor, you can choose max. 4K (3840 x 2160) / 8K (7680 ×...
  • Page 39 4.1.8 Summary You can check the system summary information you had set in the start wizard and finish the wizard. Tick “Don't show this window next time" if you don’t want to display Start Wizard when system reboot next time. Click Finish button to save &...
  • Page 40 4.2 Live View Screen Overview Status Icons Icon Meaning The camera is being recorded currently A motion alarm is happening An intelligent or Ai alarm is happening The external I/O alarm device is being triggered HDD Error Icons Icon Meaning HDD is uninstalled or in error HDD is unformatted HDD is full...
  • Page 41 Channel Abnormal Message Message Meaning No camera is added to this channel. You can click the add No Camera icon to add a new camera. Failed to connect to camera, The added camera is off-lined or lost connection. Please please check the network check the camera working status or network connection.
  • Page 42 To switch the live view video stream between HD & SD. HD is mainstream images, SD is substream images. Click this button to enter fisheye mode. To use this button, device support is required and a fisheye camera should be connected first. Click to start two-way voice communication If your camera has white light LEDs, click this button to turn on or turn off the LEDs.
  • Page 43 Click to switch the image scale for all channels between original and stretch. Click to switch among real-time, balanced, or smooth view. It affects the live view video quality by changing the bitrate and frame rate. Click this button to restore the scrambled channel positions. 4.2.3 Status Bar In the Status Bar, you are able to check the network connection status, turn on/off white light LEDs and alarm sound, start and stop manual record, check the system information, disable mouse and...
  • Page 44 4.2.4 Start Menu With the start menu, you can switch user, search & playback, enter system setup menu, lock & unlock the screen, shut down, reboot & logout the system. To switch user. To enable multi-user, see 5.7.2 Multi-user. Search & Playback. See Chapter 7 Search, Playback &...
  • Page 45 Item Description To switch user. To enable multi-user, please view on 5.7.2. Multi-user. admin Search & Playback. View more on Chapter 7. Search, Playback & Backup. Search NVR System Setup. View more on Chapter 5. System Setup Setup Lock Screen Lock &...
  • Page 46 If you choose Logout the system, the live viewing screen will be disappeared. You will need to login the system for further operations.
  • Page 47 4.2.5 Fisheye Camera After a fisheye camera is added to the device and the device goes online, the fisheye operation icon is displayed in the shortcut menu of the preview channel area and the playback menu. You can click the button to open the fisheye-mode operation page.
  • Page 48 After the corresponding fisheye installation mode is set, the viewing modes supported in the selected installation mode are displayed on the toolbar at the bottom. You can switch the modes as needed and you can also drag and zoom the screen.
  • Page 49 4.2.6 Alarm Notification Panel The Alarm Notification Panel displays thumbnails of alarm events that have occurred. Events are color-coded according to the event type. Use the mouse scroll wheel to scroll up and down (place the mouse cursor over the notification panel first). Click the play button next to or over the thumbnail to play the event.
  • Page 50 Chapter 5 NVR System Setup You can configure the NVR for Channel, Record, Alarm, Network, Device & System from Start → Setup. Menu 5.1 Channel In this section, you can configure the camera, live view display, manage IP cameras, adjust IP camera’s image, PTZ setup, motion setup, convert mode, and more.
  • Page 51 Click Add Device to expand and collapse the device search window. a. Click Search button to search and display the devices under the same LAN. Based on the search result, select one or more devices, and click Add to enter the corresponding information to complete the addition.
  • Page 52 5.1.1.1 Connect External Cameras from LAN or Internet If you want to connect to an IP camera from LAN or internet, please make sure your NVR is well-connected to the LAN and or internet. If you want to all channels manually, click the drop-down arrow next to Switch Mode, and then select "Manual".
  • Page 53 5.1.1.1.1 Add Individual Camera in the LAN Change the PoE mode to be Manual. Click Search button, all available cameras in the LAN will be displayed. Or click the Add icon in the channel list to add a camera to an individual channel. Click Search button, all available cameras in the LAN will be displayed.
  • Page 54 Alias: To define the camera ID title you want to display in the live view screen. Port: Camera communication port. It is set to 80 by default. Modify it if necessary. Protocol: To select the connection protocol. ⚫ Select Onvif for GV-IP cameras ⚫...
  • Page 55 5.1.1.1.2 Add Multiplex Cameras in the LAN Click button, all available cameras in the LAN will be displayed. Or click Search Add All button, the NVR will search & add all available cameras in the LAN. Select the cameras from the search result, and then click “Add”. You would need to input the user name and password of the cameras.
  • Page 56 Select the NVR in the search list, and then click button. Input the user name and password of the NVR and then click button. The added cameras will be displayed in the channel list.
  • Page 57 5.1.1.1.4 Add Cameras from the Internet If your NVR is connected to internet, you're able to add cameras from internet with WAN IP address. Click button in the search page. Input the IP address or domain name, port, protocol, user name & password of the IP camera. Click button to add the camera.
  • Page 58 5.1.1.2 PoE Power In this page, you will find the real-time power consumption of each PoE port, total actual power & rated power. Actual power usage: Used power Surplus power usage: remaining power Note: The total rated power of the device's POE interface is 58W maximum. The total rated power of the POE interface of different models of NVR is not the same).
  • Page 59 5.1.2 Live To configure camera parameters. Channel: Display channel number. Setup: Click icon into the setup page. Hide Preview: To hide the camera images in live view. Convert: To hide the camera images in live view. If the covert is enabled, only live view images will be hidden.
  • Page 60 Choose a channel to configure Give a name to the camera Date format to display for the camera (for IP camera only) Time format to display for the camera (for IP camera only) Refresh Rate of the camera (for IP camera only) Choose a camera type (Auto, AHD, TVI, CVI) for analog camera Choose an AHD EQ (Enhanced Quality) level depends on your camera video cable...
  • Page 61 5.1.3 Image Control This menu allows you to control image settings for supported IP cameras. If the camera is connected to the NVR with Onvif protocol, it might be not supported to configure. Setup: Click icon into the setup page. The interface varies based on different models. Channel: Choose a channel to configure.
  • Page 62 ➔ Image Mode will instruct the camera to switch automatically from "Color Mode" to "Black White mode" and vice versa. It is accomplished through the software. ➔ B/W Schedule allows to set the images as black & white color in a certain duration. IR-CUT Delay: Controls the delay of the IR cut filter when transitioning from daytime to night-time.
  • Page 63 Shutter: Used to set the shutter exposure time. There are two mode options. ➔ Auto: In this mode, a proper exposure time is automatically selected in accordance with the configured Time Exposure value. ➔ Manual: In this mode, the configured Time Exposure value is used. Time Exposure: Used to set the exposure time of the camera.
  • Page 64 5.1.4 PTZ This menu allows you to configure the PTZ (Pan-Tilt-Zoom) settings for the dome camera. Channel: Channel name Signal Type: Analog for analog channels, Analog & Digital for IP channels. Protocol: Choose the communication protocol between the PTZ capable camera and NVR. If your camera support UTC (Up the Coax) function, you can choose COAX1 or COAX2 to display your camera OSD menu or control the UTC PTZ function.
  • Page 65 5.1.4.1 MFZ & PTZ control In live viewing, click the left button of your mouse on a connected camera to pop up the Camera Quick Toolbar. Click the PTZ icon to enter PTZ control panel. 5.1.4.1.1 Controlling Your MFZ Camera You're able to adjust the optical lens to zoom in or zoom out if a MFZ (Motorized Focus &...
  • Page 66 Restore: Restore the camera to default status. 5.1.4.1.2 Controlling Your PTZ Camera In live viewing, click the left button of your mouse on the PTZ camera to pop up the Camera Quick Toolbar. Click the PTZ button to enter PTZ control panel. Mode: To control the PTZ camera by PTZ, Preset, Line Scan, Watch Mode, Tour and Pattern Scan.
  • Page 67 ➔ Single click on the button, the lens will perform one movement to zoom in the image and auto focus. Click and hold on the button to perform continuous movements till you release the mouse button. ➔ Click and hold the button to decrease the focal length. ➔...
  • Page 68 ➔ If your PTZ camera supports auto tracking on the movement of human beings, you're able to control the tacking by manual if there are several detected targets to let the camera focused on a certain target. Before using this function, please make sure you have already activated the human detection function and enable the PTZ auto tracking function, view in 5.4.1.2.
  • Page 69 5.1.4.1.2.2 Preset Position In this section, you're able to configure the preset positions. A preset position is a particular position within the image that you would like the camera to focus on. Up to 255 different preset positions can be created. 12.
  • Page 70 5.1.4.1.2.3 Watch Mode Watch mode allows the camera to perform a preset action when there is no any operation to the camera, such as moving to a preset position, starting cruise, etc. Select the Watch Mode. Set the time interval. It means the length of time that must elapse before the watch mode is taken action.
  • Page 71 Select Line Scan mode. Adjust the speed control to alter how fast or slow the camera will pan or tilt. Click and hold the directional buttons to move the camera in the direction selected. Change the optical zoom, focus and iris of the lens if needed. When the first position is fixed, click button to record this position A.
  • Page 72 Set the time interval. It means the length of time that the camera will stay in each preset position. Click add button , a position box will be added and displayed in the position list. Click the box to choose a preset position. Maximum 32 positions can be added to a track. Click on the blank area on the right side of the position box, and then delete the preset position by clicking the delete button , or click...
  • Page 73 Change the optical zoom, focus and iris of the lens if needed. When the start position is fixed, click button to start recording. Repeat step 4 & 5 to adjust the position. Press to finish the recording of route. Click button, the camera will be moved exactly same as the route which was recorded in step 6, including zoom, focus, direction.
  • Page 74 5.1.5 Motion This menu allows you to configure motion parameters. When motion has been detected by one or more cameras, your NVR will alert you to a potential threat at your home. It does this by sending you an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app.
  • Page 75 Motion Detection Area Setup: Click icon into the setup page. The whole screen is marked for motion detection (red blocks) as default. Optionally click "Clear All" to delete all the default detection area. To create a new detection area, press and hold the left mouse button to select the cell or square that you want to start at, then click and drag to select the area that you want to create.
  • Page 76 5.1.6 ROI Regions of Interest (ROIs) are selected regions for special attention in the video area. This function aims to improve the image encoding quality of the selected regions and reduce the encoding quality outside the selected regions, so as to ensure the image sharpness of the regions for special attention under the condition of constant bitrate.
  • Page 77 Area: Used to set whether to enable ROI selection. The configuration takes effect after you click Apply. 5.1.7 Video Cover / Privacy Zone This menu allows you to create privacy zone(s) if you want to partially cover some certain part of the image.
  • Page 78 5.2 Record The recording configuration options are available in the Record and Capture menus accessible from the Main Menu. From here, you can access and change the recording frame rate & resolution and recording schedule for each camera connected. You can also enable and set a schedule for your NVR to take a snapshot each time when an event occurs.
  • Page 79 Video Quality: Available for VBR only, you can select the recording quality that will define the variable bitrate used, from lowest to highest. Audio: If your camera has built-in microphone or external audio input device, you're able to record the audio streaming together with the video streaming. Click the checkbox to disable or enable. Make sure you have already enabled the Audio streaming in 5.2.2.
  • Page 80 5.2.2 Audio Encoding If your camera has built-in microphone or external audio input device, you're able to activate the audio stream, define the input/output volume, and select the audio encode type. Enable: To turn on or turn off the audio streaming. Output Volume / Local Audio Volume: To choose the audio output volume.
  • Page 81 5.2.3 Record This menu allows you to configure the channel recording parameters. 5.2.3.1 Recording Configuration Record Switch: Check to enable the recording in this channel. Stream Mode: Choose the recording quality. If you choose Dualstream, the system will record in both Mainstream &...
  • Page 82 5.2.3.2 Record Schedule This menu allows you to specify when the NVR records video and defines the recording mode for each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal (continuous) recording, motion recording, I/O alarm recording. To set the recording mode, click first on the mode radio button (Normal, Motion, IO), then drag the cursor to mark the slots.
  • Page 83 5.2.4 Image Capture You can enable and set a schedule for your NVR to take a snapshot each time an event occurs. It helps to find alarm events quickly and can also be used for timelapse photography. 5.2.4.1 Capture Auto Capture: When enabled, your NVR will take a snapshot each time an event occurs.
  • Page 84 5.2.4.2 Capture Schedule You must create a capture schedule so your NVR can take snapshots when an event has occurred or if you want to take snapshots using a time interval (every 5 seconds, for example). Channel: Select the channel to set its capture parameters. Normal: When the time slot is marked green, this indicates the channel performs normal capture for that time slot.
  • Page 85 5.3 Alarm In this section, you can configure the alarm parameters. 5.3.1 Motion Click button to configure the motion detection alarm function: Alarm Channel: Channel name. Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected.
  • Page 86 Record / Channel: This option instructs your NVR to trigger additional cameras to start recording when motion is detected. Click the drop-down arrow to choose all channels to be recorded or not. Click icon and choose which channel you want to record when the motion detection is triggered.
  • Page 87 5.3.2 I/O Alarm This is an optional function, it will appear if your NVR supports sensor I/O, you connect external sensor I/O alarm devices to work with the NVR. In: I/O channel. Alarm ⚫ Local: The external alarm devices connected to the NVR. ⚫...
  • Page 88 Send Email: Set to send email to specified email when sensor is triggered. Full Screen: When sensor is triggered, the corresponding channel will be switched to the full screen mode. Upload: To upload alarm images/videos to FTP server when I/O alarm is FTP Picture/Video triggered.
  • Page 89 5.3.4 Combination Alarm Combination Alarm function allows to set a combination of 2 alarm types. The NVR will only alert when both the alarm types in the combination are triggered at the same time. This would help to minimize the false alarm rate. Channel: Channel name.
  • Page 90 Record: Click icon and select the channel to record when triggering the combination alarm. You can set the duration of continuous DVR recording after the event occurs. Post Recording: The suggested recording time is 30 seconds, but can be set to up to 5 minutes. Show Message: Select this box to display the corresponding alert icon on the real-time display screen when a combined alarm is detected.
  • Page 91 5.3.5 PTZ Linkage If you had connected the PTZ cameras, you can set the linkage between PTZ cameras and Motion Alarm and/or external I/O sensor alarm. With the linkage function, you can turn your PTZ cameras focus to the preset point when a motion or I/O alarm happens. Switch: Enable or disable the PTZ linkage function.
  • Page 92 5.3.6 Exception This menu allows you to set the type of events that you want the NVR to inform you. Event Type: Select the event type from below options: - No Space on Disk: When an HDD is full. - Disk Error: If the HDD is not detected properly. - Video Loss: If a camera is not connected properly.
  • Page 93 5.3.7 Voice Prompts This function is to realize the alarm linkage when the alarm occurs. The system collects the alarm signal and the voice broadcast equipment, and automatically or manually plays the associated audio to the "intrusion" object on the scene. 5.3.7.1 File Management GV-RNVR256G0-N The system provides 3 different methods to create customized voices:...
  • Page 94 Internet Server Conversion has multiple language options. Local Conversion language selection is to English by default, and it doesn’t choose any other language for the user. The input box has a maximum allowed input length of 1,024 bytes. Import File import audio files, face database allow file size of 1~500K, non-face database allows file size of 1~5M.
  • Page 95 Text-to-Speech (Internet): Web server translation (by locally inputting the text content to be translated. Sent to the network server for translation into audio files. It is automatically saved to the local hard disk for storage). The maximum input length of the text input box is 200 bytes. Import audio file, the allowed file size for face and license plate library is 1~500K, and Import File: the allowed file size for non-face and license plate library is 1~5M.
  • Page 96 When the face detection events occur, there will be a voice prompt. 5.3.7.2 Loop Management Voice Prompts selects the audio file, and after setting the time period, the selected audio file will be played repeatedly without alarm or hearing the audio file, supporting the voice broadcast for up to 12 time periods.
  • Page 97 5.3.8 Siren If the camera connected to the device has a built in speaker, you can set the siren related parameters in this module. Note: This function is only applicable when the NVR is connected to the GV-RFER12700. Channel: Select the switch channel. Enable: Used to set whether to enable the siren function.
  • Page 98 If a channel is selected in the schedule, it indicates that the channel can trigger siren alarms during the corresponding period. You can set the siren linkage alarm and effective time of a function by selecting the corresponding function sub-tab and switch. Clear All: Click this button to clear the selected status on all sub-tabs.
  • Page 99 Disarm Alarm Linkage Action: Used to set the alarm linkage types to be disarmed. All: Select or clear all the types. Buzzer: Used to set whether to enable the buzzer. When the one-click disarming function is enabled, you can select this option to disable the buzzer. Alarm Out: Used to set whether to enable external alarm output.
  • Page 100 5.3.10 Alarm Schedule In this menu, users can set the time period for external alarm output devices, push, FTP upload, cloud upload, buzzer and other alarm response types to work through the schedules. Channel: Select the channel and set its capture parameters. When the time slot is marked in green, it means the channel is working for that time slot.
  • Page 101 HM (Heat Map), CD (Crowd Density Detection), QD (Queue Length Detection), and RSD (Rare Sound Detection). Note: The AI functions are only supported by the following AI-capable GV-R Series IP cameras. Make sure to upgrade your camera to the latest firmware. ⚫...
  • Page 102 5.4.1 Setup 5.4.1.1 FD (Face Detection) Face Detection function detects the faces of moving people appear in a pre-defined region, and a series of actions can be taken when the alarm is triggered. Note: To enable the channel Face Detection function, you need to read and agree to the Face Recognition Service Agreement.
  • Page 103 There are “Optimal Mode” (automatically select & push the best image Snap / Capture Mode: from all face images of the same person whose faces were captured during his/her duration of stay), “Realtime Mode” (push the first captured face image and push again the last captured face image from the same person) and “Interval Mode”...
  • Page 104 5.4.1.2 PD & VD (Pedestrian and Vehicle Detection) Pedestrian and Vehicle Detection function detects the moving people / vehicles in a pre-defined region, and a series of actions can be taken when the alarm is triggered. Switch: To enable or disable the Human & Vehicle detection. Click to configure the detection conditions.
  • Page 105 Detection Mode: Motion Mode will detect moving objects. Static Mode will detect both moving faces and still objects. Hybrid Mode means both static and moving targets are detected. Setting the motion mode can reduce false alarms. Set the detection zone. You can choose “Full Screen”...
  • Page 106 5.4.1.3 PID (Perimeter Intrusion Detection) Perimeter Intrusion Detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Switch: To enable or disable the Perimeter Intrusion Detection. Click to configure the detection conditions.
  • Page 107 4. Choose a Rule Type. A→B: NVR will only detect the objects move from side A to side B; B→A: NVR will only detect the objects move from side B to side A; A→B: NVR will detect the objects move from either side B to side A or side A to side B. 5.
  • Page 108 5.4.1.4 LCD (Line Crossing Detection) Line Crossing Detection function detects people, vehicle or other objects which cross a pre-defined virtual line, and some certain actions can be taken when the alarm is triggered. Switch: Check the box to enable the LCD function. Sensitivity: The sensitivity setting for triggering area intrusion detection, the higher the sensitivity setting, the easier it is to trigger the alarm.
  • Page 109 Rule Switch: Activate or inactivate the rule Dynamic Marking / Bounding Box: If you enable this option, the border of the detection zone will be displayed in both live view images and recording files. 1. Choose one of the Number. It is the number of LCD lines. Maximum 4 lines you can Rule draw.
  • Page 110 5.4.1.5 CC (Cross-Counting) Cross-Counting function counts the times for moving objects or people across the virtual lines. Switch: Check the box to enable the function. Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level while level 4 is the highest sensitivity level.
  • Page 111 4. Choose a Rule Type. A→B: If a target object is detected moving from side A to side B, the system will count 1 to enter number; if a target object is detected moving from side B to side A, the system will count 1 to exit number.
  • Page 112 Notice: 1) The lines shall not be too close to the edges of the camera picture, to avoid any failure to trigger an alarm when the target cross through it. 2) The lines should be in the area that detected object can be reach. 3) The lines shall not be set too short, to avoid any failure to trigger an alarm when the target passes outside it.
  • Page 113 1. To enable the detection in Rule Switch. 2. Use your mouse to click 4 points in the camera picture to draw a virtual region. The sharp of the region should be a convex polygon. Concave polygon will be not able to save. 3.
  • Page 114 5.4.1.7 CD (Crowd Density Detection) Crowd density detection is used to detect crowd gathering to maintain a controllable order in certain area. Switch: Check the box to enable the CD function. Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level while level 4 is the highest sensitivity level.
  • Page 115 2. Set the limitation number in Max. Detection / Capacity. 3. To enable the detection in Rule Switch. 4. Set the Detection Range to be full screen or customize. 5. If you choose customized detection range, you will need to use your mouse to click 8 points in the camera picture to draw a virtual region.
  • Page 116 5.4.1.8 QD (Queue Length Detection) Queue length detection is used to detect the status of a queue, including its length and stagnation time. Switch: Check the box to enable the QD function. Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level while level 4 is the highest sensitivity level.
  • Page 117 Dynamic Marking / Bounding Box: If you enable this option, the border of the detection zone will be displayed in both live view images and recording files. 1. Set the min. pixel and max. pixel. 2. Set the limitation number in Max.
  • Page 118 5.4.1.9 RSD (Rare Sound Detection) Setup: Click to enter setup page. Switch: Enable or disable RSD function. Channel: Channel selection. Sensitivity: Sensitivity, 1 is the minimum,100 in the maximum.  Detection Type: Choose the detection type by clicking to enable detection for Baby Crying Sound, Dog Barking, or Gunshot.
  • Page 119 5.4.1.10 SOD (Stationary Object Detection) Stationary Object Detection function detects the objects left over or lost in the pre-defined region such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered. Switch: Check the box to enable SOD function.
  • Page 120 4. Use your mouse to click 4 points in the camera picture to draw a virtual region. The shape of the region should be a convex polygon. Concave polygon is not applicable. 5. Click Save to save your settings. 6. If you want to adjust the size of the region, click the red box in the region, the borders of the region will be changed to red color.
  • Page 121 Schedule: Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares corresponding to your desired period. The sound detection will be activated if the time table is in blue color, oppositely the detection will be inactivated if the time table is in black color.
  • Page 122 5.4.1.13 Intrusion Intrusion detection detects whether there is an object in the video to invade the set restricted area. Linkage alarm according to the judgment result. Switch: Check the box to enable the Intrusion function. Sensitivity: The sensitivity setting for triggering area intrusion detection, the higher the sensitivity setting, the easier it is to trigger the alarm.
  • Page 123 Detection Target: Setting the detection type; Pedestrian: Only intruding pedestrians are detected; Motorized: Only intruding motorized vehicles are detected; Non-Motorized: Only intruding non-motorized vehicles are detected; Don't Select Any Type: All moving targets are detected. Rule Number: Select the rule number, click the left mouse button in the right preview screen to draw the detection area connected with the first and last endpoints, and then click Save to complete the area drawing.
  • Page 124 Target Validity: The similarity between the detection target and the set detection type. The alarm is triggered only when the set similarity level is reached or exceeded. The higher the setting level the higher the similarity requirement, the more obvious the desired target characteristics and the higher the alarm accuracy.
  • Page 125 In order to active the AI function, you need to config the schedule. The schedule will be active in 24 hours x 7 days. To set the schedule, choose one channel then click on one of the detection items on the right side, then drag the cursor to mark the slots.
  • Page 126 5.4.2 Face Recognition To start face recognition, you need to configure the face recognition algorithm model and database. Note: For GV-RNVR256G0-N, the function is only applicable when connected to the following R Series AI-capable GV-IP cameras. Make sure Face Detection is enabled on the cameras. ⚫...
  • Page 127 ➔ Recognition is mostly used to extract, analyze and compare the face features. Recognition capability is possessed by the NVR and some of IP cameras. To fully implement the face detection and recognition function, the system will select a face recognition model automatically when you use the face AI function at the first time.
  • Page 128 When the Model is enabled on a single camera and if the camera is off-line, the face recognition will stop working. System will send an alert notification shown as below. Click "OK" to let the system automatically select a new model. If you click "Cancel", you would need to configure the recognition model by manual later.
  • Page 129 If the recognition model has been changed to a different version, the system would send you a notice, click "OK" to continue. If you click "Cancel", you would need to go to "Database Management" menu and then click "Update facial features"...
  • Page 130 5.4.2.2 Database Management You're able to create and manage the face profiles (database) to classify different people into different groups in order to quickly identify people in remote and realize intelligent alarm beforehand. There are 3 default groups: Allow List, Block List, and Stranger: ➔...
  • Page 131 5.4.2.2.1 Creating Face Profiles from Local Storage Device This section will show how to create face profiles from face images that have been captured and stored on your NVR. Click the "Edit" button of the group that you would like to create face profiles for. From the Group window, click the "Import"...
  • Page 132 First, select the targeted face image(s) from the search result. And then set the Similarity value. It is the face similarity threshold (%). The higher the number is, the more precise the result will be. Click Search button, the system will search for faces with an equal or greater similarity than the specified value.
  • Page 133 Click on a face image, then enter their identification details, such as the person's name and age. By default, each face image is given a face ID as its name. When finished, click "Import" button. The face profile is now created and assigned to the group.
  • Page 134 From the Group window, click the "Import" button, then click the "External Storage Device" button. Click on the face image you want to import, and click OK. Edit the face profile of the people. Click setup button to configure the voice prompt for the person. View more on 5.3.7.
  • Page 135 Click delete button to delete select image. Click Modify button to finish, then click Exit button or right click your mouse to exit. 5.4.2.2.3 Creating Bulk Face Profiles from External Storage Device If you want to create a batch of face profiles at once, please proceed as below: Click the "Edit"...
  • Page 136 6. Copy the “facetemplate.csv” file and the face images into the folder. Make sure the formats of face image are ".jpg", ".jpeg", ".png", or ".bmp", the dimension is between 80x80 and 800x800 pixels, and the size is no more than 500KB. 7.
  • Page 137 5.4.2.2.4 Editing Face Profiles If you want to edit or delete a face profile, please proceed as below: Click on the edit button of the group you want to edit In the group edit page, you're able to execute below operations: ➔...
  • Page 138 5.4.3 Alarm 5.4.3.1 FR (Face Recognition) To configure alarm actions for different face groups when faces detected. Enable Alarm: Tick the checkbox of the group(s) you want to enable alarm function. If the checkbox isn't enabled, no actions specified for the group such as alarm notifications will be actioned by your NVR.
  • Page 139 Alarm: Click to configure the alarm actions. Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when an alarm is triggered. Out: If your NVR or IP camera supports to connect external replay output devices, the Alarm system can send an alert message to the external alarm devices.
  • Page 140 Default: Click "Default" to revert to default settings. Copy: Use the "Copy" function to apply all settings to the other connected cameras. Save: Click "Save" to save settings. Alarm Schedule: Click icon to configure the alarm schedule for each channel. Channel: Select the channel to set its capture parameters.
  • Page 141 5.4.3.2 AD (Attribute Detection) / Face Attributes Attribute detection is a function to detect people’s facial features and send an alarm according to the settings. This is applicable for Face Detection function. Select the alarm trigger condition. If the selection is “No Mask”, the NVR will send an Alarm Type:...
  • Page 142 Voice Prompts: If your NVR connects with a speaker, you can select a customized alert voice when the detection is triggered. See how to add customized alert voice on 5.3.6 Voice Prompts. Default: Click "Default" to revert to default settings. Copy: Use the "Copy"...
  • Page 143 Post Recording: This option instructs your NVR to record for a set time after an event has occurred. For most instances, the default selection will be suitable, however, you can change this if you wish. Show Message: When the detection is triggered, the alarm icon will appear on screen.
  • Page 144 5.4.3.4 FD/PID/LCD/CC/CD/QD/RSD/SOD/Sound Detection/Video Tampering Alarm/Intrusion/Region Entrance/Exiting Alarms The setting method to configure alarm actions is same for FD, PID, LCD, CC, CD, QD, RSD, SOD, Sound Detection and Video Tampering. Buzzer: When alarm event is detected, you can enable the NVR's buzzer to alert you for a predetermined amount of time.
  • Page 145 FTP Picture Upload: Click the checkbox to copy snapshots to your ftp server when the detection is triggered. FTP Video Upload: Click the checkbox to copy videos to your ftp server when the detection is triggered. Picture to Cloud: Click the checkbox to copy snapshots to the cloud via Dropbox or Google Drive when the detection is triggered.
  • Page 146 5.4.4 Statistics You are able to check and manage the statistics of FR (Face Recognition), PD&VD (Pedestrian and Vehicle Detection), CC (Cross Counting), and HM (Heat Map) in this section. 5.4.4.1 FR (Face Recognition) You can check the face recognition statistics in a certain period. 1.
  • Page 147 5.4.4.2 PD&VD (Pedestrian and Vehicle Detection) You can check the face recognition statistics in a certain period. 1. Choose the detection type in Intelligent / AI. 2. Choose the channel(s). 3. Select the period from day, week, month, quarter and year. 4.
  • Page 148 5.4.4.3 CC (Cross-Counting) You can check the cross counting statistics in a certain period. 1. Choose the channel & date. 2. Choose the Report Type: Daily, Weekly, Monthly or Annually. 3. Choose the Cross Type: Cross In or Cross Out. 4.
  • Page 149 5.4.4.4 HM (Heat Map) You can check the heat map statistics in a certain period. 1. Choose the channel & date. 2. Choose the Report Type: Daily, Weekly, Monthly or Annually. 3. Set the Start Hour / End Hour. 4. Click Search button, the result will be displayed in either Column Chart...
  • Page 150 5.5 Network This menu allows you to configure network parameters, such as PPPoE, DHCP. The most common types are DHCP. Most probably your network type is DHCP, unless the network is manually addressed. If you need an authentication user name and password to the Internet, then choose PPPoE.
  • Page 151 DHCP IPv4: To connect a router that allows DHCP, select this option. the router automatically assigns all the IPv4 network parameters to the NVR. If you do not select this option, the IP address, subnet mask, gateway, and DNS will automatically change back to the setting when you unchecked the option last time.
  • Page 152 5.5.1.2 PPPoE This is an advanced protocol that allows the NVR to connect to the network more directly via DSL modem. Check the “Enable PPPOE” box, and then enter the User name & Password of the PPPoE. Click Apply to save, system will reboot to active the PPPoE setting.
  • Page 153 5.5.1.3 SNMP SNMP (Simple Network Management Protocol) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. With the SNMP, you are allowed to connected the NVR with 3 party network management platform and acquire the NVR information, such as firmware version number, device type, resolution, frame rate, etc.
  • Page 154 5.5.1.4 Port Configuration GV-RNVR256G0-N http/https/rtsp: This port is mostly used to log into your NVR via webpage or 3 party streaming player by rtsp protocol. If the default port number (80) is used by other devices in the network, you may need to change it.
  • Page 155 RTSP Port: Default is 554, if the default port 554 is already taken by other applications, change it. UPNP is a network protocol designed to allow network-connected devices to automatically obtain and forward the ports from the router. 1. Tick the checkbox of "UPNP". 2.
  • Page 156 P2P Switch: P2P switch, when off, users will not be able to access the device with P2P ID. Direct Camera Web Access: Enable to access IPC's WEB page via hyperlink on NVR's Web side. 5.5.1.5 IEEE802.1X Enable: Used to turn on or off IEEE802.1X. Protocol: Select the desired authentication method.
  • Page 157 5.5.2 DDNS This menu allows you to configure DDNS settings. The DDNS provides a static address to simplify remote connection to your NVR. To use the DDNS, you first need to open an account on the DDNS service provider’s web page. DDNS: Check to enable DDNS.
  • Page 158 5.5.3 Email This menu allows you to configure email settings. Complete these settings if you want to receive the system notifications on your email when an alarm is triggered, HDD becomes full, HDD is in error state, or Video Loss occurs.
  • Page 159 5.5.3.1 Email Configuration Email: Check to enable. Encryption: Enable if your email server requires the SSL or TLS verification. If you are not sure, set to be Auto. SMTP Port: Enter the SMTP port of your email server. SMTP Server: Enter the SMTP server address of your email. User Name: Enter your email address.
  • Page 160 5.5.3.2 Email Schedule If email alerts are enabled on your NVR, alerts would be emailed 24 hours as default. You can change the schedule when your NVR can send those alerts. For example, you may only want to receive alerts during the day but not in the evening. An alternative schedule can be created for each camera.
  • Page 161 5.5.4 HTTPS HTTPS is an HTTP channel aimed at security, ensuring the security of the transmission process through encrypted transmission and identity authentication based on HTTP. You can configure the HTTPS protocol on this menu. Devices can be connected using the HTTPS protocol.
  • Page 162 5.5.5 IP Filter This function allows you to set a allow list and black list so that only the IP addresses on the allow list can connect to the device. Enable: Enable or disable the IP filter function. Once enabled, you can select to filter the IP addresses by allow list or black list.
  • Page 163 Block List: It includes a range of IP addresses you define that indicates what IP addresses are forbidden to access your NVR to prevent unauthorized IP addresses from logging into your NVR. 1. Tick the checkbox of Enable to activate the IP filter function. 2.
  • Page 164 5.5.6 Voice Assistant The voice assistant function allows to connect your NVR to your GoogleCast or Amazon Fire TV Stick, and cast the real-time surveillance images on your TV monitor by voice control. Note: This function only supports a maximum of one channel live view. 5.5.6.1 Voice Assistant with Amazon Fire TV Stick Input your Amazon account, and the click "Bind"...
  • Page 165 Connect the Fire TV Stick to your TV monitor, and power on it. Connect the Fire TV Stick to the Wi-Fi which is in the same LAN with your NVR. To use your existing profile or add a new profile and login your Amazon account which is same as the one you bind to the NVR.
  • Page 166 Touch "More", and then touch "Skills & Games". Touch the search icon on the top right corner. Input the keyword: smart camera view, and search. Touch the "Smart Camera View" app in the search result list. And then Touch "ENABLE TO USE".
  • Page 167 10. You would need to link your Amazon account. Sign in the Amazon account which is same as the one you bind to the NVR. Touch "Done" after the skill is successfully linked. 11. Touch "DISCOVER DEVICES" and wait a moment for the app to search the cameras. Touch "Next"...
  • Page 168 12. Choose one of the devices and then touch "SET UP DVICE". You can add the camera to a group or skip. 13. Repeat setup 12 to add all cameras and then touch "Done" to finish.
  • Page 169 14. All added cameras will be listed in the Devices. Touch the “Cameras” icon to check all added cameras. 15. Press and hold on the voice button on the remote controller of the fire TV stick, and speak the command clearly. The command could be like: Show the XXX camera / Show XXX. XXX is the camera channel name.
  • Page 170 Search and install Google Home app to your mobile phone from app store. Run the installed Google Home app, touch "OK" to allow the app to use your local network and Bluetooth and then touch "Get Started". To log in your Google account which is the same as the one you bind to the NVR. Touch “Get Started”...
  • Page 171 Input the Home nickname and address and then touch “Next”. To allow location access for the app.
  • Page 172 The app will automatically try to search devices from your local network. Choose Chromecast / Google TV. Make sure your Chromecast is turned on already, then touch "Next". 10. Your Chromecast will be found. Touch "Next" to connect. Confirm the code by touching "Yes". 11.
  • Page 173 13. Touch "No Thanks", or "Sign Up" to login your google account. Touch "Next" and "Skip Tutorial", and then touch "Finish Tutorial". 14. Now the Chromecast has been added to your Google Home. Touch the + icon on the left top corner.
  • Page 174 16. Touch on “Smart Camera View” in the search result. You would need to sign in your Google account and allow Google to access your device. 17. Wait for a while, the Smart Camera View application will be linked to Google Home.
  • Page 175 18. Now the available cameras in your NVR will be displayed. Choose one of the cameras and then touch "Next" button. Choose a home & location for the cameras step by step. Repeat this step to add all cameras. 19. Search and install Google Assistant app to your mobile phone from app store. 20.
  • Page 176 5.5.7 Platform Access 5.5.7.1 Onvif Enable this function to allow devices to be searched and added by other third-party platforms through the ONVIF protocol. Enable: Enable switch. If turn off this menu, the service will be failed. Authentication: Login authentication mode, authentication methods including Digest_sha256, Digest, Digest/WSSE, and WSSE.
  • Page 177 5.5.7.2 RTMP The audio and video streams of the NVR channels can be pushed to the YouTube website by RTMP for live broadcasting. To use this function, you need to do the following: Register a YouTube account, create a live streaming studio, set the URL and live code of the live streaming studio, set the live server address bar for the device, and enable and configure the code stream type and live broadcasting channels.
  • Page 178 Server Address: Enter the live broadcasting address and live code of the YouTube server. (Note: "/" is used between the live broadcasting address and live code of the YouTube server.) Stream Type: Select the stream type of the live broadcasting channel. Both main stream and substream are supported.
  • Page 179 Push Method: Support HTTP push method and UDP push method, check HTTP for HTTP push method, check UDP for UDP push method. User Name: User name of the third-party platform Password: Password of the third-party platform Server Address: Address of the third-party platform Port: Third-party platform server port (port range 1-65535).
  • Page 180 5.5.8 GV-VPN GV-VPN is an application empowered by P2P VPN technology and the cloud-based platform, GV-Cloud. By applying GV-VPN, users are allowed to create a virtual private network environment enclosed for multiple NVRs. It saves the trouble of separate router configurations and links the NVRs to the same virtual private network.
  • Page 181 5.6 Storage In this section, you can configure the internal HDD function. 5.6.1 Disk This menu allows you to check & configure the internal HDD(s). You need to format the HDD only at the first startup and if you replace a new HDD. Format HDD: Select the HDD you want to format and then click Format HDD.
  • Page 182 Add NetHDD: To add your NAS disk. Mounting Type: To choose the mounting type from NFS and SMB/CIFS. You would need to input the account name and password of NAS if you choose SMB/CIFS. Server IP: IP the IP address of NAS storage. Directory Name: Input the directory name on which you want to save your recording data.
  • Page 183 Disk Group: You can set the disks into different disk group for recording. See more on 5.6.1.1 Disk Group. Note: Redundant disk supports to save mainstream recording only. If the disk type has been changed, the hard disks might be unmounted and offline. Please wait a while till the hard disks mounted again.
  • Page 184 1. Use the dropdown next to Disk Group Type to select the type of group to configure. 2. Use the dropdown next to Disk Group to select the specific group within the selected group type. 3. Click the numbered boxes representing channels to record channels to HDDs in the selected group.
  • Page 185 Short: This test verifies major components of the hard drive such as read/write heads, electronics and internal memory. Long: This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas (if any) and forces bad sector relocation This is a very quick test that verifies the mechanical parts of the hard drive are Conveyance: working.
  • Page 186 Note: After the RAID function is enabled, the NVR does not support E-SATA and NAS. 5.6.1.3.2 Creating RAID You can create RAID either in one click or manually. For one-click creation, RAID5 is created by default. For manual creation, RAID0, RAID1, RAID5, RAID6, and RAID10 are supported. You can create different types of RAID in accordance with the actual number of hard disks to be accessed.
  • Page 187 (2) Creating RAID Manually To create RAID manually, click Create RAID to open the Create RAID page. Set the RAID name, select the RAID type, select the hard disks, and click OK to create the RAID. After the RAID is created, format the RAID.
  • Page 188 5.6.1.3.3 Setting Hot Spare Disks To ensure RAID security, when RAID is in degraded status, the system can automatically carry out RAID rebuilding. Therefore, it is recommended that hot spare disks be configured. On the RAID configuration page, select an idle hard disk, click the Add HotDisk button, and confirm the hot spare disk setting.
  • Page 189 Note: After rebuilding is completed, the RAID is restored to normal status. After automatic rebuilding is completed, insert a normal hard disk and set it as a hot spare disk to ensure that the automatic rebuilding process can be started normally the next time an exception occurs.
  • Page 190 5.6.1.3.5 Deleting RAID Select the RAID to be deleted, click the Delete RAID button, enter the administrator password, and click OK to delete the RAID. 5.6.1.3.6 Viewing RAID Information Click the RAID Info button to open the RAID Info page to view the RAID function information.
  • Page 191 5.6.2 Cloud Cloud function allows to upload pictures and videos to your cloud storage. It supports Dropbox and Google Drive storage now. Cloud Type: To choose Dropbox or Google Drive. Cloud Status: This will change to Activated when active. Capacity: When activated, this will display how much free space you have on your cloud storage.
  • Page 192 Click the Activate Cloud button, the system will send an activation letter to your receiver email box which you have set in the Email Setup page. Login your email box and click the link in the email content. It will turn to the cloud server authorization login page.
  • Page 193 Input the NVR’s user name and password and then click OK. Authorization finished; the webpage will turn to your Dropbox. The Cloud has completed the setup if you find a new folder named by your NVR device name and MAC address in the Dropbox storage. Your alarm pictures and videos will be uploaded to this folder.
  • Page 194 5.6.2.2 Google Drive Settings Before activation, we recommend that you create a Google Drive account first. Go to https://www.google.com/drive, input your name, email address, and password, agree to the terms & conditions, then click or tap the sign up button. If you already have a Google Drive account, you can skip this step.
  • Page 195 Upload Alarm Video: Set the warning type for uploading video to FTP, click the option to enter the warning menu in the corresponding alarm type. Note: To play videos uploaded to FTP server, make sure you use GV-R Series Video Player.
  • Page 196 5.6.3.1 FTP Schedule If FTP upload is enabled on your NVR, alarm images or videos would be uploaded 24 hours as default. You can change the schedule when your NVR to upload the alarm images or videos. For example, you may only want to receive alarm images or videos during the day but not in the evening.
  • Page 197 5.7 System Change general system information such as date, time and region, edit passwords and permissions, and more. 5.7.1 General 5.7.1.1 General Device Name: Enter the desired name for your NVR. The name can include both letters and numbers. Device ID: Enter the desired ID for your NVR.
  • Page 198 5.7.1.2 Date and Time Date & Time Date: Click the calendar icon to change the date. Time: Click the dialogue box to change the time. Date Format: Select the preferred date format. Time Format: Select the preferred time format. Time Zone: Select a time zone relevant to your region or city.
  • Page 199 Tick the checkbox of "Enable NTP", and select a "Server Address", click "Update Now" to manually sync the date & time. When NTP function is enabled, system will update the system time at 00:07:50 per day or every time when the system is starting up. Click "Apply" to save your settings.
  • Page 200 5.7.1.4 Output Configuration This menu allows you to configure video output parameters. Video Output: To choose the output options: LIVE-OUT is used to configure the main output parameters. Choose LIVE-OUT from the Video Output drop-down menu. Mode: Select how many video channels you would like to display when your NVR is in sequence mode.
  • Page 201 Click once or long press the left button of your mouse on the arrow to adjust the size and position, or you can scroll the wheel of the mouse to adjust. Click the right button of your mouse to exit, and click Apply to save your modifications.
  • Page 202 Note: You can set the output resolution of HDMI-1 on the output configuration page. For more information, see 5.7.1.4 Output Configuration. When the output resolution of HDMI-1 is 8K, HDMI-2 output will not be available. A maximum of simultaneous 152 channels of live view is applicable when the following conditions are fulfilled: With 4 screen display When HDMI-1 resolution is set to 4K or below...
  • Page 203 5.7.2 Multi-user This menu allows you to configure the user name, password and user permission. The system supports the following account types: • — System Administrator: The administrator has full control of the system, and ADMIN can change both administrator and user passwords and enable/disable password protection.
  • Page 204 5.7.2.1 Changing Password To change the password for the administrator or user accounts, click the User Edit icon . The password has to be a minimum of 8 characters and can contain a mixture of numbers and letters. Enter your new password again to confirm, and then click Save to save your new password.
  • Page 205 Select one of the user accounts that is currently disabled, click the User Edit icon Select Enable from the drop-down next to User Enable. Click the field next to User Name to change the user name for the account. Select Enable from the drop-down next to Password...
  • Page 206 2. Check the boxes next to any system menus or capabilities you would like the user to access. Click to check all boxes. Click Clear to check none of the boxes. 3. Click Save to save your modifications.
  • Page 207 5.7.3 Maintenance In this section, you will be able to search & view the system log, load default settings, upgrade the system, export & import system parameters and manager system auto reboot. 5.7.3.1 Log The system log shows you important system events, such as motion alarms and system warnings. You can easily create a backup file of the system log for a set time period to a USB flash drive.
  • Page 208 Log Searching and Backing Up: 1. Click the field next to Start Date & Start Time to choose the starting date & time for your search from the on-screen calendar. 2. Click the field next to End Date & End Time to choose the end date &...
  • Page 209 Check the items you want restore, or check Select All to choose all items. Click Apply to load default settings of your chosen items. 5.7.3.3 Reset Settings If your NVR comes with a reset button on the rear panel, you will see this menu. By default, when you press and hold 10 seconds on the reset button with a small pin till the NVR beeps, the NVR will restore default settings.
  • Page 210 Note: You can optionally upgrade the firmware using GV-IP Device Utility (V9.0.1 or later). See Chapter 5.2 Upgrading Firmware Using GV-IP Device Utility in GV-RNVR256G0-N Quick Start Guide. 5.7.3.4 Parameter Management You can export the main menu settings you have configured to a USB flash drive, or import an exported setting file from USB flash drive to the NVR.
  • Page 211 5.7.3.6 Developer Mode This is an advantage feature on some certain models, which is used to acquire debug log for authorized professionals when you report a defective complaint. Telnet: This is used for an authorized technician to connect to your NVR remotely. Please keep it disabled unless you're required by an authorized technician.
  • Page 212 Debug Information: In addition to running information, the relevant information added by the developer in advance to assist debugging and positioning is also outputted. There is much print information at this level, which may affect device operation. In general, it is recommended that this option be disabled.
  • Page 213 5.7.4 IP Camera Maintain This menu allows you to upgrade the IP camera’s firmware and restore default settings of IP camera. 5.7.4.1 Upgrade IP Camera 1. Choose one of the IP cameras you want to upgrade firmware. 2. Click select the update file from your USB flash drive, then click OK. Select File 3.
  • Page 214 For some certain IP cameras which support online upgrade, you can tick "Automatic Detection" if you want to automatically check the upgrade file from server at regular intervals. Click Detect button to check if new firmware is available instantly. If new firmware is available, follow the on-screen instructions.
  • Page 215 5.7.4.3 Reboot IP Camera In case of any issues, choose the camera(s) and then click "Reboot IPC / Camera" button to reboot selected camera(s). 5.7.4.4 Parameter Management Select the camera(s), and then click "Save Settings" to export the configuration file containing all the settings that you have customized to your USB flash drive.
  • Page 216 Load Settings: Click this button to import a configuration file containing all the settings that you have customized and apply to the selected camera(s). 5.7.4.5 Format IP Camera To format the SD card installed on the supported IP camera. Select the camera, and then click "Format" to format its SD card.
  • Page 217 5.7.5 System Information This menu allows you to view the system information, channel information, record information & network status. 5.7.5.1 Information View system information such as device ID, device model name, IP address, MAC address, firmware version and more. If your NVR supports P2P function, you will find the P2P ID & P2P QR code in the information page.
  • Page 218 5.7.5.2 Channel Information View channel information for each connected camera such as alias, mainstream and substream recording specifications, motion detection status & privacy zone. 5.7.5.3 Record Information View recording information for each connected camera such as bitrate, stream type, recording resolution and frame rate (FPS).
  • Page 219 5.7.5.4 Network State View network information. It shows the NVR’s total input band width for IP cameras. Total Band Width: Used Band Width: It shows the used band width of IP cameras.
  • Page 220 Chapter 6 AI Scenario AI Scenario function provides AI applications for different specific scenarios. Click the submenu title in the main setup page to get into the individual function setup page. Note: The AI Scenario functions are only applicable when connected to the following R Series AI-capable GV-IP cameras.
  • Page 221 1. Navigation bar on the left side: 2. Real-time data display: Available: Remaining allowed attendance number Inside: Current attendance number inside the control area Enter: Recorded number of total entrants Exit: Recorded number of total leaving attendance. 3. Real-time counting data display: Screen display layout of 4/6/9 channels.
  • Page 222 This bar will display the real-time counting data for the selected channel. Available: Remaining allowed attendance number Inside: Current attendance number inside the control area Enter: Recorded number of the total entrants Exit: Recorded number of the total leaving attendance. If the available number is more than 0, the figure will be in green color.
  • Page 223 6. Statistic data chart: The all-day counting statistical data of all activated channels will be displayed below the real-time counting data information. Use the mouse wheel to move the timeline toward left or right. 6.1.1 Channel View Setup Click the add icon or setup icon to get to the configuration page.
  • Page 224 Click one of the Setup icons to configure the detection conditions. Switch: Activate or inactivate the detection. Type: Choose the detection target objects. Motion will detect all moving objects, Person will detect human beings only, and Vehicle will detect vehicles only. Sensitivity: Set the sensitivity level.
  • Page 225 If you want to modify the position or length of the line, click the red box in the line, the color of the line will be changed to red color. Click and hold the left button of your mouse to move the line, or drag the terminals to modify the length or position of the line.
  • Page 226 6.1.2 Group View Setup Click the add icon or setup icon to get to the configuration page. Click the Add IP Camera icon to add channel(s) to the group. Max. 8 groups can be set, but each one channel can be added to 1 group only. If a channel is enabled in the Channel View mode, it will be not allowed to add to any group.
  • Page 227 Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm tone. Latch Time: To configure the external alarm time when the Available number is 0. Click the close icon or right click your mouse to go back to previous configuration page, and then click button to save the settings.
  • Page 228 12. Click icon to adjust the site of the IP cameras. Click and hold the channel icon and move one by one to adjust the position of your IP cameras on the map. You can click icon to display the map in full screen. 6.1.3 Advertise Mode The system supports to demonstrate your advertising pictures with the Cross Counting functions.
  • Page 229 Check the Keep Aspect Ratio box if you want to display the images with their original aspect ratio. Uncheck the box if you want the pictures to be stretched and displayed full screen. Set the SEQ Dwell Time in seconds which will decide how long each picture will stay in the screen.
  • Page 230 6.1.4 Search Counting Data Click the Search icon to search the counting data. It allows you to search separately for Channels and Groups. Choose the channel(s) or group(s) you want to search, set the search duration by day, by week, by month or by year and choose the target type you want to search.
  • Page 231 6.2 Face Attendance Face Attendance is an AI application based on Face Recognition results. You’re able to view and check the real-time statistical data of attendance management visually. Custom title. Overall attendance statistical data of all selected groups. Individual attendance statistical data of each selected group. The total number of people who need to check attendance The number of people who have checked attendance already The number of people who haven’t checked attendance.
  • Page 232 Click Setting icon to configure the face attendance settings. Channels: To choose the channels for face detection Group: To choose the attendance people group. If you want to edit the group database, click the icon to edit. Check more on 5.4.2.2 Database Management.
  • Page 233 6.3. Object Classification Object Classification is an AI application based on face detection, human and vehicle function, which is used to classify and count the number of detected faces, human beings, motor vehicles and non-motor vehicles in a certain period. Customized title of the object classification.
  • Page 234 Click search icon to search the recording of human & vehicle detection events. Click Setting icon to configure the object classification settings: GUI Theme: To give a customized title to the object classification. Statistics: To select the time period you want to show the data. Channels: Click to choose channel(s) of which you want to show the data.
  • Page 235 Note: To play the video clips saved locally on your PC, install and launch one of the following players before locating the recordings. Wait for 3 ~ 30 seconds before the video starts to play. GV-R Series Video Player VLC Media Player KM Player 7.1 Using Search Function...
  • Page 236 Enlarge the video playback to full screen Rewind, x2, x4, x8 and x16 Slow Play, 1/2, 1/4 and 1/8, 1/16 speed Play Pause Play frame by frame. Click once to play a frame of the video Stop Fast Forward, x2, x4, x8 and x16 Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to zoom in on the selected area.
  • Page 237 I/O Recording in color; Motion & I/O Recording in color; Orange AI / Intelligent Recording in Blue color; Playback Status: display the video play status. 7.1.1 Search & Play Video in General This menu gives an option to search & play recording for a selected date. 1.
  • Page 238 7.1.1.1 Video Clip Backup 1. Insert your USB flash drive to the NVR. 2. Start a video recording playback. 3. Click icon. 4. Check the channel(s) you want to make a video clip backup. 5. Move the mouse cursor to the timeline where you want to start the video clip. 6.
  • Page 239 7.1.2 Event Search, Playback & Backup Event search lets you view a list of video recordings with the channel, start and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive. To search, play &...
  • Page 240 Detailed view. You can view the details of the events. 8. When you click the left mouse button on one of the video clips, the system displays the event video clip information in the lower left corner of the screen. 9.
  • Page 241 7.1.2.1 Event Playback Control 1. Event List, you can select the events here. 2. Click icon to save your selected event videos to USB flash drive. Click icon to play video. 3. Control the playback with buttons on Video Playback Controls. You can click icon or click right button of your mouse to exit the playback and return to event search window.
  • Page 242 7.1.3 Sub-periods Playback Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.
  • Page 243 7.1.4 Smart Search With Smart search function, you will be able to quickly search and play the motion recording videos which were triggered by human beings. To search & play video in Smart Search: 1. Choose the date & time you want to search. 2.
  • Page 244 6. It supports to narrow the search by selecting a certain area in the images. Click the icon on the Playback Controls bar, the aera selection page will be displayed. The selected aera will be marked with red grids. : select whole image. : clear your selection.
  • Page 245 7.1.5 Tag Search You can search, play and manage the contents with tags you added in live view and/or playback. 1. Select the start time and end time you want to search. 2. Select the channel(s) you want to search. 3.
  • Page 246 7.1.6 Play External File The NVR supports to play the videos saved in the external USB memories. Insert your USB memory into the USB port, find out the folder where the video files are saved, and then click the play icon to play the video.
  • Page 247 7.1.7 Picture Search & View This function can be used to search, play and copy snapshots to a USB flash drive. To search, play & back up pictures: 1. Choose the date & time you want to search. 2. Check the picture capture types you want to search, or check Search Type to choose all.
  • Page 248 8. When you click the left button of your mouse upon one of the pictures, system will show the picture information on the left bottom corner of the screen. 9. Check the box next the number of the event to select files, or check the box next Select select all pictures in the page.
  • Page 249 7.1.8 Slice Search This is a function to slice each hour’s video into 60 fragments. Choose the video stream type, channel, date, and hour. The system will display 60 thumbnail images of each minute on the screen. Click on any one of the thumbnail images, the video will be played on the left bottom corner.
  • Page 250 7.1.9 AI Search 7.1.9.1 Face Search Choose date, time, channel, groups to search all captured faces. Note: The Face Search and Tracking functions are based on Face Detection and/or Face Recognition results. See 5.4.1.1 FD (Face Detection) and 5.4.2 Face Recognition. Make sure Face Attribute is enabled in Face Detection before you can use facial features to find search results.
  • Page 251 7.1.9.1.1. Playing Events Event List. Use the arrow buttons to turn page or use the keypad to navigate to a specific page. Double-click on an event to play it directly. You can add time duration before and after the event and then click button to play.
  • Page 252 Play frame by frame. Click once to play a frame of the video Stop playing Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom.
  • Page 253 7.1.9.1.2. Search & Compare Face Images (Recognition) You can appoint one or more face profiles selected from face recognition data base and then search, the system will compare and display the face images that match your search criteria. Click the calendar icon to select a date to search on. A red underline on a date indicates snapshots were taken on those particular dates.
  • Page 254 targeted face images, click add button , and then select face images from internal or external storage device. If you have enabled the Face Attributes detection (5.4.1.1 FD (Face Detection)), you can click here to appoint the attribute(s) you want to search. Set the Similarity: Set how closely, in percentage terms, the detected face must match a targeted face to be considered a recognized match.
  • Page 255 7.1.9.1.3 Face Tracking on E-Map E-Map function helps track a person’s faces. Click the icon to set the E-Map function. Click Load Map button to load a map image from your USB memory. Check the Edit box. Click and hold the channel icon and move one by one to adjust the site of your IP cameras on the map.
  • Page 256 Click icon to select one face image from local storage or external USB storage. Select date & time, group(s), channel(s), set the similarity rate, and then click Search button. The system will display the result on the e-map. If the person was captured by multiple cameras, the system will display his/her moving track on the map.
  • Page 257 Click the play button on the play control, the system will automatically demonstrate the moving track. Check the Play Record box, recorded videos will be played meanwhile. Note: The tracking function is only applicable to one person at a time.
  • Page 258 7.1.9.2 Human & Vehicle The system provides a quick search for pedestrians and vehicles. Select the date & time, channel(s). Choose the detection type: Human and/or Vehicle. Click Search, the result will be displayed on the right side of the window. Click one of the images, the system will show its basic information on the left side of the window, and the video will be played on the left bottom side.
  • Page 259 Choose one or more files, click the play button , the system will turn to the playback  interface to play the selected file(s). Click the icon to select the time duration you would like to play. Click to save the selected file(s) to your USB memory.
  • Page 260 7.1.9.3 PID & LCD The system provides a quick search for PID & LCD. 1. Click the calendar icon to select a date to search on. A red underline on a date indicates human and/or vehicles were taken on those particular dates. For time, you can use the keypad to enter a specific start and end time.
  • Page 261 11. Click backup button to copy all selected face images to your USB flash drive. If you want to save video files also, tick the checkbox of "Record", and then select the video format, adjust the length of time before and after the events. You can click play button to play the selected events, or click to add time duration...
  • Page 262 7.1.9.4 Repeat Visitors This is a function to conduct a quick search of the occurrence frequency of persons in a certain time period. Note: The Repeat Visitors function is based Face Detection and/or Face Recognition results. See 5.4.1.1 FD (Face Detection) and 5.4.2 Face Recognition. Make sure Face Attribute is enabled in Face Detection before you can use facial features to find search results.
  • Page 263 8. Tick the checkbox above each event to select it, or tick the checkbox of "Select" to select all events in current page. 9. Click backup button to copy all selected face images to your USB flash drive. If you want to save video files also, tick the checkbox of "Record", and then select the video format, adjust the length of time before and after the events.
  • Page 264 7.1.9.5 Face Attendance Face Attendance is used to assist in attendance checking by faces. It will help analyze the absenteeism, coming late and leaving early. Note: The Face Attendance function is based on Face Detection and/or Face Recognition results. See 5.4.1.1 FD (Face Detection) and 5.4.2 Face Recognition. Select the channel(s).
  • Page 265 Click on the detail icon , you will see the captured images and videos of the first occurrence and the last occurrence of the person in the day. Click on the play button have a quick playback.
  • Page 266 7.1.9.6 Intrusion / Region Entrance / Exiting Select the date, time, channel and detection target type and click Search to search the alarm events captured during the selected time period.
  • Page 267 Chapter 8 Remote Access via Web Client Use the Web Client to remotely access your NVR at any time via a PC. Before you access the Web Client, you need to ensure that the internet settings of the NVR are configured properly. 8.1 Basic System Environment Requirements The minimum requirements for hardware and OS required to run Web Client are given as below.
  • Page 268 3. After installing the plug-in, close & launch again your browser and repeat step 1 to open the login page. Input your user name and password to login the web client.
  • Page 269 For Mac Safari: 1. Launch the Safari in your Mac, and enter the NVR IP address or DDNS domain name (Host Name) you have set on NVR in the URL box. 2. Download the plug-in "SurveillanceClient.dmg", locate the downloaded file and double click it. 3.
  • Page 270 8.3 Web Client Manager The web client supports to fully control the NVR with administrator account. Make sure to protect your user name & password for preventing illegal login. 8.3.1 Live Interface This is the first screen that opens after you have logged in to the Web Client. Here you can open or close live preview, record video to local computer manually, take snapshots of the screens, PTZ control, color adjustment, etc.
  • Page 271 2- Live Video Stream Options: Mainstream: View all live videos using high-quality mainstream video settings. Substream: View all live videos using middle-quality substream video settings. Mobile Stream: View all live video using lower-quality mobile stream video settings to conserve bandwidth. Available for IP channels only. 3- Main Menus: Live: View live video from cameras.
  • Page 272 8- PTZ Controls Directional Arrows: Click to move the PTZ camera Automatic line scan PTZ Speed ZOOM: Click - / + to zoom in or out. FOCUS: Click - / + to adjust focus. IRIS: Click - / + to adjust iris. Cruise: Start / stop PTZ cruise Preset Point: Adjust time, remove, or go to preset point...
  • Page 273 Note: To play the video clips downloaded from the Web Client Manager, install and launch one of the following players before locating the recordings. Wait for 3 ~ 30 seconds before the video starts to play. GV-R Series Video Player VLC Media Player KM Player...
  • Page 274 Click Search. Recordings that fit your search will be displayed in the timeline. Click a section of video where you would like to begin playback and click the play button. 8.3.2.1 Playback Control Buttons Play the recordings Pause Stop Go Forward One Frame: Move frame-by-frame through playback. Only available when the Synchronous playback option is not checked.
  • Page 275 Choose the files you want to download, press button to begin, you will see the Start Download download status. Press button to stop. Stop Download Playback Speed. Click to choose the playing speed. Play All Channels: Click to play all channels you have chosen to searched. Only available when the Synchronous playback option is not checked.
  • Page 276 8.3.2.2 Image Playback After the capture function is enabled for the device, you can search the captured images on this page. A maximum of 5000 images can be searched at a time, and the time interval can be modified as needed. Searching images: Click Playback...
  • Page 277 8.3.2.3 Smart Playback After the motion detection function is enabled for the device, if there are motion detection alarms triggered, you can search the smart playback videos. Click to display the smart setting area. Click to select all areas. Click to clear all selected areas.
  • Page 278 8.3.2.5 AI Playback After the AI alarm function is enabled for the device, you can search AI alarm events on this page, including Face Detection, Pedestrian and Vehicle Detection, PID&LCD, Repeat Visitors, and Face Attendance, Intrusion, Region Entrance / Exiting events.
  • Page 279 8.3.3 Remote Setting “Chapter 5 NVR System Setup” for Here you can remotely configure the settings of the NVR. See details on the NVR settings. 8.3.4 Local Setting Set download locations for recordings and snapshots taken using Web Client, and choose file type for video files.
  • Page 280 Appendix A. Supported Hard Disk Drives To see the supported hard disk drives for GV-SNVR models, see the GV-SNVR HDD Compatibility Table here.
  • Page 281 B. Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and data cord and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions.
  • Page 282 Q: Why NVR cannot control PTZ? A: Check if: PTZ in the front side is malfunctioned. Setting, connection and installation of PTZ decoder are not correct. c) PTZ setting of NVR is not correct. d) Protocol of PTZ decoder does not match that of NVR. e) Address of PTZ decoder does not match that of NVR.
  • Page 283 C. Usage Maintenance 1. To shut down NVR, firstly shut down the system and then turn off the power. Do not turn off the power directly or HDD data will be lost or damaged. 2. Keep NVR away from heat sources or places. 3.

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