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Snom D785 Short User Manual
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Connecting your business
D785 / D785N / D787
Short User Manual
V: 10/29/2024 - 1

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Questions and answers

Carol Bucko
March 24, 2025

How do I change the label on a smart key AND can the labels be sorted once created?

1 comments:
Mr. Anderson
March 24, 2025

To change the label on a Snom D785 smart key, hold down the desired key for a couple of seconds. The phone's main screen will display its settings menu. Use the navigation keys to select the type, go to the corresponding submenu, specify the number and label to be displayed on the additional screen, then exit the menu. The process is simple and can be done by the user or system administrator.

The provided context does not mention whether the labels can be sorted after creation.

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Victoria Khristoforidi
February 18, 2025

is this telephone compatible with the Poly Voyager 5200 Office Teams office headset?

1 comments:
Mr. Anderson
February 18, 2025

The Snom D785 phone has a built-in wireless module compatible with Bluetooth v4.0 + EDR, class 2, headsets. However, Snom does not guarantee compatibility with all third-party headsets, as software modifications may affect functionality. The Poly Voyager 5200 Office Teams headset supports Bluetooth, but compatibility with the Snom D785 cannot be confirmed without testing.

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Summary of Contents for Snom D785

  • Page 1 Connecting your business D785 / D785N / D787 Short User Manual V: 10/29/2024 - 1...
  • Page 2 Ethernet cable: 1.5 m Documentation (2) Get t ing t o know t he D785 / D785N / D787 component s The hardware components of the D785 / D785N / D787 can be summarized as follows: Audio devices → 1 - 4 Display and indicators →...
  • Page 3 Bluetooth 4.0, class 2 D787 → Network connectivity: Wireless LAN If PoE is not available Not included in delivery Optional D785N / D787 without Bluetooth Class 2 w/o USB and Bluetooth Optional via software V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 3/22...
  • Page 4 Ethernet connection line. Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. If your local network or VoIP provider supports Snom's auto provisioning features , the phone will start up automatically without interruption.
  • Page 5 Short User Manual Getting to know the display and controls Display (see → Getting started → Getting to know the D785 / D785N / D787 components → 5.1) This display presents the following information: In idle mode: When the phone is active: (1) Inf o bar/st at us line In idle mode: when there are active status messages →...
  • Page 6 Short User Manual Getting started → Getting to know the D785 / D785N / D787 components Smart Display (see → → 5.2) The phone has a second screen (SmartDisplay) where Def ault set t ing: the SmartLabels of the 24 freely programmable...
  • Page 7 Calls Calls Multicast OCI-P Contact Previous Previous Mute Next Identity Next page Presence Zones Directory Pool Identity Page Server Voicemail Private Hold Record Reboot Redial Settings Silent Mode Voicemail Directory Info V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 7/22...
  • Page 8 Short User Manual Getting started → Getting to know the D785 / D785N / D787 components Call indicat or (see → → 6) The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls.
  • Page 9 Press the function key underneath the display symbol to activate the function, open the list etc. depicted by the symbol above the key. Getting started → Getting to know the D785 / D785N / D787 components Alphanumeric keypad (see →...
  • Page 10 Short User Manual Getting started → Getting to know the D785 / D785N / D787 components Audio cont rol keys (see → → 10) 5 audio control keys are used to adjust the volume, for muting and unmuting the microphone, to activate speakerphone and headset mode.
  • Page 11 Short User Manual Getting started → Getting to know the D785 / D785N / Navigat ion, conf irmat ion, and cancel keys (see → D787 components → 12) They can be programmed with the key events available in their drop-down menus. You can select a different key event to be available on each respective key when the phone is in idle mode.
  • Page 12 Short User Manual Putting the D785 / D785N / D787 into operation (1) Init ializing and regist ering t he phone Not e: You will need the regist rat ion inf ormat ion received from your Internet service provider or your network administrator - normally the phone or ext ension number, the password, and the regist rar (SIP domain).
  • Page 13 Not e: Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. → Def ault set t ing: administrator mode If your phone is administered centrally, user mode may be the rule.
  • Page 14 (3) Terminat ing calls When using the handset: place the handset in the cradle or Press When using speakerphone or a headset: Cancel V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 14/22...
  • Page 15 Hold Retrieve following symbol If the other party hangs up while on hold, the call is terminated on your phone as well and the LED indicators are turned off. V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 15/22...
  • Page 16 Hold Establish conference Terminate the conference and → Press the connections to both parties by returning to the conference Back to conference Cancel screen. V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 16/22...
  • Page 17 → You may briefly see screen messages Ended C 102 and Ended B 101 indicating that the transfer was completed. B (101) is in a call with C (102) now. V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 17/22...
  • Page 18 B (101) is in a call with C (102) now. → The remaining call on hold or the first of the remaining calls on hold will then appear on-screen (D, 103). V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 18/22...
  • Page 19 Dial the number (D, 103) you want to transfer the call to blindly (unannounced), or select one from one of the available phone directories. → C (102) is ringing D (103) now. Your active call (B, 101) reappears on- screen. V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 19/22...
  • Page 20 It is removed from the list of all calls and turns blue in the list of missed calls once the list has Received Dialled Missed been viewed. calls calls calls V: 10/29/2024 - 1 © 2024 Snom Technology GmbH 20/22...
  • Page 21 Software update Manual updat e Aut o provisioning Go to Snom's Firmware Update Center and find 1. Open the phone’s web user interface (WUI) and the latest firmware version for your phone. navigate to the Advanced Settings page > Update tab .
  • Page 22 Important information This Short User Manual f or D785 / D785N / D787 has been derived from the more extensive user manual to give users a more concise overview in their own language. Please refer to the D785 / D785N / D787 user...

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