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4.
Follow the length of the cord to the other connection. Unplug this end as well and firmly reconnect to ensure a prope
connection [12099.C].
Need additional assistance?
1 Customer Care Contact Information
Please contact Customer Care at
Some replacement parts may also be available for purchase
A list of part numbers referenced within this guide can be located at the bottom of this page.
Customer Care - Hours of Operation:
Monday - Friday 6:00am - 5:00pm PST
The replacement part will be provided to you at no cost assuming your machine meets the warranty eligibility
requirements. A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your
options.
Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy
of your purchase receipt in order to register your machine for warranty.
2 Contact Tech Team / Advanced Troubleshooting
If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting
case.
with
Submit a Case
case
about:blank
Max Trainer Max Total: How do I adjust the volume?
The audio cable is located in the center of the back of the console, circled in yellow.
1-800-605-3369
type Advanced Troubleshooting
for additional help or to order replacement parts.
online
here.
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