Bowflex Max Trainer M9 Troubleshooting Manual

3/11/24, 9:50 AM
Max Trainer M9: Why is there no power to my machine or console?
Follow this troubleshooting guide to help resolve issues involving lack of power on the Max Trainer M9.
Some common complaints may include:
Buttons do not respond/aren't working
Console does not light up
Console lights up then turns off
Console only lights up partially
Follow these steps to troubleshoot the issue
Tools you may need:
5mm hex/Allen wrench, or the Allen wrench from the
hardware card included with your machine
Phillips head screwdriver
1.
Power cycle your machine:
a.
Unplug the power cord from both ends (machine and wall)
b.
Leave the cord unplugged for 5 minutes.
c.
Plug the power cord back into your machine.
d.
The console may need several minutes to boot up if a firmware update was recently completed
the console will not boot up after the firmware update,
2.
If the issue persists, check to see if the display will light up at all. Remove the protective film from the console display
if you have not already done so
Adapter [11768.Q].
3.
If the issue persists, check the power adapter for damage. Unplug the adapter from both ends. Inspect the entire
length of the cord for any visible wires, cuts, breaks, or crimps. Inspect the power adapter end for damage, such as
bends or the tip being broken. If the tip of the power adapter is damaged,
Inlet [11768.F]. If the cord of the Power Adapter is damaged,
4.
If the issue persists, check to see if the power outlet is working properly. Plug in another device, such as a lamp, and
test to see if it turns on. If the outlet is not working, test your machine on another outlet [11768.H].
5.
If the issue persists, remove the console from the console mast and unplug the cable.
fall into the frame.
6.
Inspect the main cable (9-pin cable) for any damage, such as bent or missing pins, crimps, or cut wires. If the cable is
undamaged, firmly plug the main cable back in and test your machine. If the cable coming from the console is
damaged, order a
[11768.J]
Cable
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Max Trainer M9:  Why is there no power to my machine or console?
[ .C]
11768
[11768.I]
Console . If the cable coming from the frame is damaged,
.
order a
. If the console only turns on partially or flickers/is dim,
order a Power
[ .B]
Console 11768 .
order a Power Adapter and Power Plug
Adapter [11768.G].
Do not allow the lower cable to
order a Main
ID: 11768.2
[ .A]
11768 . If
order a Power
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