Bowflex Max Trainer M9 Troubleshooting Manual
The resistance isn't changing when adjusted
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Also See for Max Trainer M9:
- Installation manual ,
- Quick start manual (21 pages) ,
- Assembly & owners manual (17 pages)
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3/11/24, 9:50 AM
Max Trainer M9: Why isn't the resistance changing when adjusted?
Follow this troubleshooting guide to help resistance issues on the Max Trainer M9.
Some common complaints may include:
Too difficult to pedal
Too easy to pedal
Resistance doesn't change when adjusted
Follow these steps to check for JRNY firmware updates:
Check for updates on your machine. Verify you have a good Wi-Fi connection. Unplug your machine and plug it back
1.
in. When the BowFlex or JRNY page displaying serial numbers in the 4 corners appears, tap the upper right corner 10
times within 3 seconds (reference 1.1). If you are unable to reach this screen, log out and tap the upper right corner
10 times within 3 seconds from the Log In screen (reference 1.2).
The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within
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Max Trainer M9: Why isn't the resistance changing when adjusted?
(Reference 1.1)
3 seconds to access the menu to force an update.
(Reference 1.2)
ID: 11789.1
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Summary of Contents for Bowflex Max Trainer M9
- Page 1 10 times within 3 seconds from the Log In screen (reference 1.2). (Reference 1.1) The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 2 3/11/24, 9:50 AM Max Trainer M9: Why isn't the resistance changing when adjusted? The Log In screen appears after logging out or if you missed the opportunity to access the menu from the previous screen. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 3 3/11/24, 9:50 AM Max Trainer M9: Why isn't the resistance changing when adjusted? PLACEHOLDER IMAGE UNTIL BETTER RESOLUTION IS AVAILABLE. Select CHECK FOR UPDATES from the bottom of the menu once it appears. Retest your machine to determine if the original issue persists [FW.A]. If the issue persists, continue troubleshooting i the next section.
- Page 4 3/11/24, 9:50 AM Max Trainer M9: Why isn't the resistance changing when adjusted? Bow ex® Max Trainer | Removing Lower Right Fan Shroud Bow ex® Max Trainer | Removing Lower Right Fan Shroud (BowFlex® Max Trainer | Removing Lower Right Fan Shroud) Use a Phillips head screwdriver to remove the round plastic cover located on the lower right side of your machine.
- Page 5 3/11/24, 9:50 AM Max Trainer M9: Why isn't the resistance changing when adjusted? The servo motor and brake arms are circled in red. Adjust the resistance and monitor for movement. If the red light is not lit, unplug your machine from power and check the mid mast cable connections. Using a Phillips head screwdriver, remove the 4 screws attaching the console to the frame (reference 3).
- Page 6 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
- Page 7 3/11/24, 9:50 AM Max Trainer M9: Why isn't the resistance changing when adjusted? Mast Wires 8025974 Mid Mast Cable 8027327 Servo Motor 8004601 Static Handlebar 8026468 3 Contact Tech Team / Advanced Troubleshooting If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case.
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