Bowflex Max Trainer Max Total Troubleshooting Manual

3/11/24, 9:51 AM
Max Trainer Max Total: LED ring flashing slowly
Follow this troubleshooting guide to help resolve power issues on the Max Trainer Max Total.
Some common complaints may include:
Console won't turn on
No power to machine
Console turns off randomly
Blinking red light on console
Slow charging message on console
Console connection lost
Follow these steps to troubleshoot the issue
Tools you may need:
Phillips head screwdriver
1.
Confirm whether your console is charging. The screen should have an animated charging message displayed. This
does not indicate the level of charge. The animation continues until your machine has sufficient charge to function
(approximately 20%). If the screen is blank, briefly press the power button on the back of the screen to wake the
display up. Do not hold the power button down [13871.A].
2.
If the charging message is displayed, the battery is very low and needs time to recharge. Do not attempt to restart or
power cycle your machine. Leave it to charge for 2 hours or longer. The charging message will disappear when it is
done charging [13871.B].
3.
If the console boots partially and shuts down repeatedly, leave it alone to charge for 2 hours or longer. After a series
of boot loops, the console will go into charging mode.
4.
When charging is complete, touch the screen or power button briefly to wake the console up and use your machine.
Do not hold the power button down. Accept any updates that are offered by your machine and it will be ready to use
once completed [13871.C].
5.
If the console is not charging, check if the screen wakes up at all. If it wakes up and a Console Connection Lost error
message is displayed, unplug the power cord from your machine fully. Wait several seconds then plug the power cord
back in [13871.D].
6.
If the console is not charging and the display does not wake up, disconnect power from your machine and make sure
that the console power is off. Press and hold the power button to bring up the power menu and shut down the
console [13871.E].
7.
Using a Phillips head screwdriver, remove the screws on the back of the console and pull the console forward slightly.
Rest the console on the handlebar tray and disconnect the four connections (reference 1). Reconnect only the largest
cable. This cable has 14 pins, 2 rows of 7. Do not connect the other 3 cables at this time.
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Max Trainer Max Total:  LED ring flashing slowly
(Reference 1)
ID: 13871.1
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