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3/12/24, 9:00 AM
BowFlex C7: How do I adjust the resistance on my bike?
Follow this troubleshooting guide to help resolve resistance issues on the BowFlex C7 indoor cycling bike.
Some common complaints may include:
Bike is too hard to pedal
Bike is too easy to pedal
Follow these steps to troubleshoot the issue
1.
Check for updates on your machine. Verify you have a good Wi-Fi connection. Unplug your machine and plug it back
in. When the BowFlex or JRNY page displaying serial numbers in the 4 corners appears, tap the upper right corner 10
times within 3 seconds (reference 1.1). If you are unable to reach this screen, log out and tap the upper right corner
10 times within 3 seconds from the Log In screen (reference 1.2).
The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within
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BowFlex C7: How do I adjust the resistance on my bike?
(Reference 1.1)
3 seconds to access the menu to force an update.
(Reference 1.2)
ID: 13928.2
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Summary of Contents for Bowflex C7
- Page 1 10 times within 3 seconds from the Log In screen (reference 1.2). (Reference 1.1) The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 2 3/12/24, 9:00 AM BowFlex C7: How do I adjust the resistance on my bike? The Log In screen appears after logging out or if you missed the opportunity to access the menu from the previous screen. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 3 3/12/24, 9:00 AM BowFlex C7: How do I adjust the resistance on my bike? Follow these steps to troubleshoot the issue Tools you may need: Phillips head screwdriver 5mm hex/Allen wrench, or the Allen wrench from the hardware card included with your machine...
- Page 4 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
- Page 5 3/12/24, 9:00 AM BowFlex C7: How do I adjust the resistance on my bike? 2 Parts Reference Table Part Description Part SKU 25mm Crank Puller 8018316 Brake Calibration Service Kit 8028180 Drive Belt 8026051 Important: a 25mm Crank Puller will be required to remove the crank arms and replace the drive belt. After replacing the driv belt, the brakes will need to be recalibrated. Order a 25mm Crank Puller and a Brake Calibration Service...
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