Lutron Electronics Athena System Operation And Maintenance Manual page 3

Lutron Athena System Operation and Maintenance Manual
Operations and Maintenance
Software Operation
There are three different software options to meet specific needs: Lutron dashboard, Lutron app, and Lutron
Designer.
The Lutron Dashboard is a browser-based facility operations and improvement tool that empowers facility
and space managers to maximize their efficiency. The Lutron Dashboard can be accessed at
https://connect.lutron.com
The Lutron App is a multi-purpose app used for commissioning, lighting designer aim and focus, and space
manager operation and control. The app provides an on-the-go experience for users to control and override
lights, shades, and scheduled events all from the palm of your hand.
Lutron Designer is the facility manager's operation tool when the system is offline. It provides core
functionality to keep their building running such as diagnostic information and control / editing. It can be used
by a facilities team that also has an online system.
LTE Modem
Lutron provides out-of-the-box cloud connectivity to Athena systems via an included LTE modem module
for use during system start-up. This allows for a secure and seamless start-up, software updates, remote
service / support, and fast and easy connectivity without any advanced network configuration. For ongoing
internet connectivity, Lutron recommends connecting Athena processors to an internet connection that
supports outbound requests. The LTE modem is currently not available for long term internet access and is
only for start-up use.
30 days after job completion, the modem will be disabled automatically. At that time, the Lutron app and the
Lutron dashboard will stop working. Lutron recommends moving the internet connection off of the modem
before that occurs.
Lutron Connect Single Sign On (SSO) Configuration Request
In order to set up Single Sign On (SSO) for a customer's Lutron Connect accounts, the below information will
be needed. Please send the information to your Lutron field service contact to begin the setup process.
Required Setup Information
• IT contact details:
– This is the person Lutron will contact if updated information is needed about your SSO configuration
º Name
º Email address
º Phone number
• Proof of ownership of your email domain:
– This can take the form of an email from your company's requested domain
– If the requested email domain is materially different than your company name, it may be requested that you
add a DNS TXT record to your DNS to help Lutron verify ownership of your domain
• Your organization's authorization provider (choose one):
– Azure AD
– Okta
– Other
• Identity protocol intended for use (choose one):
– SAML
– OIDC
• Federation details for your chosen protocol (choose one):
– SAML
º Federation metadata URL
– OIDC (choose one)
º OIDC configuration document URL
º OIDC configuration details: Client ID / Client Secret, Auth URL, Token URL, and Profile URL
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