Getac UX10 Series, UX10G3 Manual

Getting Started

Unpacking

Installing the Micro-SIM Card (Optional)

1. Remove one screw to detach the small metal plate that covers the micro-SIM card socket.
   
2. Slide the socket cover toward the unlocked direction ( ) and open the cover.
3. Noting the orientation, put down the microSIM card on the socket.
   
4. Close the cover and slide it back to the locked position ( ).
5. Replace the metal plate and secure it in place with the screw previously removed.

Installing the Battery Pack

1. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle ( ) and then press down the other side (). The battery release latch should automatically engage.
   
2. Slide the security lock to the locked position ().
   

Make sure the lock is correctly locked, not revealing the underneath red part.

Connecting to AC Power and Starting Up

You must use AC power when starting up the Tablet PC for the very first time.

1. Connect the AC adapter as shown below.
   
   NOTE: The power cord type varies with countries.
2. Press the power button () to start up.
3. When turning on your Tablet PC for the very first time, you will be guided through a setup process.
   Tap the touchscreen with your finger to communicate with the Tablet PC.

Identifying Hardware Components

Front Components

Rear Components

Left and Right Components

Top Component

(one of the below depending on your model)

Bottom Components

System Recovery

Using Windows RE

Windows has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Start →Settings → Update & security → Recovery (for Windows 10) or Start →Settings → System → Recovery (for Windows 11). (See Microsoft website for more information.)

NOTE: If you are in a situation where your computer won't boot into Windows, you can access the Advanced Startup Options by running the BIOS Setup Utility and selecting Advanced → Windows RE.

Using Recovery Partition

When necessary, you can restore your Windows system to the factory default state by using the "recovery partition" feature. (Refer to the User Manual for detailed information.)

More Information

For complete information of the product, refer to the User Manual (in PDF format) on your Windows desktop. You can download drivers by accessing the Getac website at https://support.getac.com/Portal/Page/809

Taking Care of the Tablet PC

Location Guidelines

• For optimal performance, use the Tablet PC where the recommended temperature is within -15°C (5°F) ∼ 55°C (131°F) – actual operating temperature depending on product specifications.
• Avoid placing the Tablet PC in a location subject to high humidity, extreme temperatures, mechanical vibration, or heavy dust. Using in extreme environments for long periods can result in product deterioration and a shortened product life.
• Operating in an environment with metallic dust is not allowed.
• Place the Tablet PC on a flat and steady surface. A strong impact by dropping or hitting may damage the Tablet PC.
• Do not cover or block any ventilation openings on the Tablet PC. For example, do not place the Tablet PC on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the Tablet PC.
• As the Tablet PC can become very hot during operation, keep it away from objects that are vulnerable to heat.
• Keep the Tablet PC at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.
• Avoid moving the Tablet PC abruptly from a cold to a warm place. A temperature difference of more than 10°C (18°F) may cause condensation inside the unit, which may damage the storage media.

General Guidelines

• Do not place heavy objects on top of the Tablet PC as this may damage the display.
• Do not move the Tablet PC simply by grasping the display screen.
• To avoid damaging the screen, do not touch it with any sharp object.
• LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use.
• To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management.

Cleaning Guidelines

• Never clean the Tablet PC with its power on.
• Use a soft, lint-free cloth to wipe the exterior surfaces of the Tablet PC.
• If water or liquid is split onto the Tablet PC, wipe it dry and clean when possible. Do not leave the Tablet PC wet when you can dry it.
• If the Tablet PC gets wet where the temperature is 0°C (32°F) or below, freeze damage may occur. Make sure to dry the wet Tablet PC.

Battery Pack Guidelines

• To charge the battery, connect the AC adapter to the Tablet PC and an electrical outlet. The Battery Indicator on the Tablet PC glows amber to indicate charging is in progress. When the battery is fully charged, the Battery Indicator glows green.
• Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
• The battery pack is a consumable product and the following conditions will shorten its life:
  • when frequently charging the battery
  • when using, charging, or storing the battery in high temperature condition
• To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.
• Charge the battery pack between 10°C ~ 30°C (50°F ~ 86°F) temperature range. A higher environment temperature will cause the battery pack's temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.
• It is recommended that you do not charge the battery pack more than once a day.
• It is recommended that you charge the battery pack with the Tablet PC's power off.
• To maintain the battery pack's operating efficiency when removed from the Tablet PC, store it in a cool dark place and with 30% ~ 40% charge remaining.
• Important guidelines
  When installing or removing the battery pack take note of the following:
  • avoid installing or removing the battery pack when the Tablet PC is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the Tablet PC may become unstable.
  • avoid touching the battery pack terminals or damage may occur, causing improper operation to it or the Tablet PC.
    The Tablet PC's input voltage and surrounding temperature will directly affect the charge and discharge time:
  • charging time will be prolonged when the Tablet PC is turned on. To shorten the charging time, it is recommended that you place the Tablet PC in Sleep or hibernation mode.
  • a low temperature will prolong the charging time as well as hasten the discharge time.
• When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10°C ~ 50°C (14°F ~ 122°F).
• Do not leave the battery pack in storage for more than six months without recharging it.

Touchscreen Guidelines

• Use the finger or the included stylus on the display. Using a sharp or metallic object may cause scratches and damage the display, thereby causing errors.
• Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface.
• Turn off the Tablet PC power when cleaning the display. Cleaning with the power on may cause improper operation.
• Do not use excessive force on the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display.
• In low and high temperatures (below 5^oC / 41°F and above 60 ^oC / 140°F), the touch- screen may have a slower response time or register the touch in the wrong location. It will go back to normal after returning to room temperature.
• When there is a noticeable discrepancy in the placement of the stylus on the screen and the indicated position of the onscreen pointer, use the calibration utility to recalibrate the touchscreen display.

Safety Notices

About the Battery

If the battery is mishandled, it may cause fire, smoke or an explosion and the battery's functionality will be seriously damaged. The safety instructions listed below must be followed.

• Do not immerse the battery with liquid such as water, sea water or soda.
• Do not charge/discharge or place the battery in high-temperature (more than 80°C / 176°F) locations, such as near a fire, heater, in a car in direct sunlight, etc.
• Do not use unauthorized chargers.
• Do not force a reverse-charge or a reverse connection.
• Do not connect the battery with AC plug (outlet) or car plugs.
• Do not adapt the battery to unspecified applications.
• Do not short circuit the battery.
• Do not drop or subject the battery to impacts.
• Do not penetrate with a nail or strike with a hammer.
• Do not directly solder the battery.
• Do not disassemble the battery.
• Keep the battery away from an extremely low air pressure environment as it may result in an explosion or the leakage of flammable liquid or gas.

• Keep the battery away from infants.
• Stop using the battery if there are noticeable abnormalities such as abnormal smell, heat, deformities, or discoloration.
• Stop charging if the charging process cannot be finished.
• In case of a leaking battery, keep the battery away from flames and do not touch it.
• Pack the battery tightly during transport.

• Do not use the battery where static electricity (more than 100V) exists that might damage the protection circuit of the battery.
• When children are using the system, parents or adults must ensure that they are using the system and battery correctly.
• Keep the battery away from flammable materials during charging and discharging.
• In case lead wires or metal objects come out from the battery, you must seal and insulate them completely.

Texts Concerning Lithium Batteries

ATTENTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions.

Caution Texts Concerning Coin Batteries

• The coin battery is not user replaceable. It must be replaced by Getac authorized service centers.
• Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do NOT dispose of batteries in household trash or incinerate.
• Even used batteries may cause severe injury or death.
• Call a local poison control center for treatment information.
• Battery type: CR2016
• Nominal battery voltage: 3 V
• Non-rechargeable batteries are not to be recharged.
• Do not force discharge, recharge, disassemble, heat above 60°C (140°F), or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.
• Ensure the batteries are installed correctly according to polarity (+ and -).
• Do not mix old and new batteries, different brands or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries.
• Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations.
• Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children.

• INGESTION HAZARD: This product contains a button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.

About the AC Adapter

• Use only the AC adapter supplied with your Tablet PC. Use of another type of AC adapter will result in malfunction and/or danger.
• If a ground/earth pin attachment plug on the AC power cord is provided, always plug the cord into a grounded/earthed outlet. Do not disable ground/earth pin of the plug/cord.
• Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet.
• Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case.
• Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.
• Do not use the adapter if the cord becomes damaged.
• Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.

Heat Related Concerns

Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat-related concerns, follow these guidelines:

• Keep your device and its AC adapter in a well-ventilated area when in use or charging. Allow for adequate air circulation under and around the device.
• Use common sense to avoid situations where your skin is in contact with your device or its AC adapter when it's operating or connected to a power source. For example, don't sleep with your device or its AC adapter, or place it under a blanket or pillow, and avoid contact between your body and your device when the AC adapter is connected to a power source. Take special care if you have a physical condition that affects your ability to detect heat against the body.
• If your device is used for long periods, its surface can become very warm. While the temperature may not feel hot to the touch, if you maintain physical contact with the device for a long time, for example if you rest the device on your lap, your skin might suffer a low-heat injury.
• If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface.
• Never place your device or AC adapter on furniture or any other surface that might be marred by exposure to heat since the base of your device and the surface of the AC adapter may increase in temperature during normal use.

Documents / Resources

References

• Getac

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Getac UX10 Series, UX10G3 Manual