Volkswagen Tiguan 2024 Manual

Introduction to Your Tiguan

1. Digital Cockpit
   Displays vehicle system and function information. Digital Cockpit Standard Display options can be accessed using the multi-function steering wheel controls. Digital Cockpit Pro Display Options* can be accessed using the multi-function steering wheel controls and can be customized using the Infotainment touchscreen.
2. Infotainment
   Touch-sensitive icons that control the various Infotainment functions, including radio, media selections, the App-Connect function, phone operation, vehicle functions and the optional Navigation system.
3. Start-Stop System
   When the light is off the system is activated. System is deactivated when the light is on. Start-Stop is automatically activated when the ignition is switched on. See operating conditions in Owner's Manual.
4. USB-C Port
   USB Type C ports allow you to connect your mobile phone to your Tiguan using the latest generation of USB. To utilize USB Type C, you must have a compatible cable.
5. Wireless Charging
   This feature can charge a Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the surface with the display facing up. The Infotainment system will indicate when charging begins.
6. Steering Wheel Left Side Controls
   Buttons for operating the Cruise Control and Adaptive Cruise Control,* as well as radio volume settings, Navigation system notifications and phone calls.
7. Steering Wheel Right Side Controls
   Voice Control Button: Activates the Voice Recognition System. A short press will activate Volkswagen Voice Control.* A long press will activate third party voice control with a compatible smart phone connected to App-Connect.
   VIEW Button: Will allow you to switch between displays. Depending on equipment, displays and settings may vary. Please see the Owner's Manual for more information.
   OK Button: Used to select settings for features in the Digital Cockpit.
   Horizontal Menu Buttons: Used to navigate through the Digital Cockpit main menus.
   Vertical Arrow Buttons: Push to navigate inside a specific menu.
   Horizontal Arrow Buttons: Push to change radio stations, scroll through radio presets or select the next or previous media track.
8. Remote Start** (not shown)
   If your vehicle is equipped, the engine can be started from outside the vehicle with the Remote Start button, allowing the HVAC system to heat or cool the interior.
   On your key fob, press the Lock button, then the Remote Start button twice.

* Available on select trim lines.
** Available on select trim lines. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use.

Entry Assistance/Luggage Compartment Lid

Entry Assistance for 3rd Row

Enter the 3rd Row

1. Pull the entry assistance lever on the top of the seat back to unlock the seat back.
2. Tilt the seat forward until it locks.
3. Pull the seat release strap and slide the seat forward.
4. Carefully enter the 3rd row seating area and guide the base of the seat back into place.
5. Pull the seat back into place.

Exit from the 3rd Row

1. Pull the entry assistance lever on the top of the seat back to unlock the seat back.
2. Pull the seat release strap and slide the seat forward. You can now exit the vehicle.
3. Push the 2nd row seat base back into place.
4. Tilt the seat back into place.

Note: 3rd row seating available on select trim lines.

Luggage Compartment Lid

Changing and Saving the Opening Angle
The opening height of the rear hatch can be adjusted.

1. While the rear hatch is opening, press the Luggage Compartment Lid button on the remote key fob to stop it at the desired height. You may also stop it by pressing the button on the rear hatch.
2. Press and hold the on the rear hatch edge until the rear lights blink and a tone is heard.
   • The opening height of the rear hatch can be readjusted to the maximum height by pushing upward on the rear hatch and then repeating Step 2.

Trunk Lid with Easy Open Motion Sensor
Applies to vehicles equipped with the sensor-controlled Luggage Compartment Lid feature.

1. You must be carrying your vehicle key on your person, i.e., in your pocket, hand or purse.
2. The ignition must be off.
3. Quickly swing the lower part of your leg as close to the bumper as possible (in kicking motion) and try not to touch the bumper with your leg.
4. Step back to allow a moment for the sensor to activate and give enough room for the trunk to open.
5. Once activated, the rear lights will flash and there will be an audible tone.

TIP: Avoid repetitive kicking as this will reset the sensor.

Activate/Deactivate Easy Open Function
The Easy Open function can be activated and deactivated in the infotainment system.

1. Select the Vehicle menu.
2. Select Exterior.
3. Swipe over to activate or deactivate the Easy Open function.

IQ.DRIVE
Features

Activate Cruise Control or Adaptive Cruise Control*
* Depending on vehic_le equipment.
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.

• Press the button to activate Cruise Control or Adaptive cruise control depending on vehicle equipment.
• A speedometer icon or will appear in the instrument cluster display.

Set Cruising Speed

1. When you get to your cruising speed, press the SET button on the multi-function steering wheel.
2. A green cruise control indicator light or will illuminate in the instrument cluster display.
3. To increase/decrease the speed by 1 mph increments, press the+ or - button.
4. To increase/decrease the speed by 5 mph increments, press and hold the + or - button.

Cancel and Resume

1. To cancel the cruise speed, press the brake pedal or press the button once on the multi-function steering wheel.
2. The green CRUISE indicator light will go off or . Your last selected speed stays in memory until you turn off the ignition or turn Cruise Control off.
3. To resume your set speed, press the RES button on the multi-function steering wheel.

Turning Cruise Control System Off

• Press twice.

Adaptive Cruise Control Distance Level Setting
Applies to vehic_les equipped with Adaptive Cruise Control.
Adaptive Cruise Control (ACC) helps maintain an individually stored constant speed and a previously set distance between your vehicle and those in front of you. When you approach a slower moving vehicle in front of you, the vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed. You can set the speed dependent distance from the vehicle ahead to one of five levels.

• To change the ACC distance interval, press the button to cycle through the distance intervals until you reach your desired distance level. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.

Travel Assist System
Applies to vehic_les equipped with Travel Assist and Adapt_ive Cruise Control.
Within system limits, Travel Assist system enables your vehicle to steer, accelerate, and brake automatically while also keeping the vehicle centered in lane. Travel Assist can also maintain a constant distance to vehicles in front which is selected by the driver. The driver must maintain supervision as the Travel Assist system is not an autonomous feature. To enable Travel Assist:

1. Press the button on the multi-function steering wheel to activate Adaptive Cruise Control.
2. Press the button to switch from Adaptive Cruise Control to Travel Assist.
3. Press the SET button on the steering wheel at the desired speed.
4. To cancel the Travel Assist, press the brake pedal or press the button on the steering wheel.
5. To resume Travel Assist, press the RES button on the steering wheel.

Emergency Assist
Applies to vehicles equipped with Emergency Assist.
Emergency Assist* can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary, slow it down to a stop. While the ignition is on, Emergency Assist is active when:

• Lane Assist or Adaptive Cruise Control (ACC) are active and the vehicle is in forward motion.
• The system can detect lane markers on the left and right side of the vehicle.

Note: If Lane Assist is not available, Emergency Assist will not be active.
* Emergency Assist is not a replacement for the driver's attention and works only w_ithin the system _limitat_ions. Emergency Assist cannot detect all dr_iv_ing situations and may not react, may react w_ith a delay, or may react in a way that is not des_ired. Emergency Assist also cannot a_lways avoid accidents and ser_ious injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.

Deactivating Adaptive Cruise Control
Applies to vehic_les equipped with Adaptive Cruise Control.

To deactivate Adaptive Cruise Control, and use Conventional Cruise Control:

1. Press the button. Depending on vehicle equipment, it may be on the steering wheel or the end of the turn signal stalk.
2. Using the vertical menu buttons on the steering wheel, scroll to Speed.
3. Select Cruise Control in the instrument cluster display then press the button.

Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control, until the next ignition cycle.

Assistance System Setting
If your vehicle is equipped with Driver Assistance features, you can access the Assistance system settings menu in the Infotainment system, allowing modification to the Driver Assistance feature operation.

1. Press the Menu button
2. Press the Assist Syst. icon on the display.
3. Touch the image that represents the feature.
   OR
   Touch to access Assistance system settings.

Disabling Park Distance Control Audible Tone
The audible tone from the Park Distance Control System can be disabled by pressing the button on the center console. The warning will reactivate automatically when the reverse gear is engaged or the button is pressed again.
Driver Assistance features are not substitutes for attentive driving.

Climate Control

Heating and Air Conditioning
Climatronic system available on SE, SE R-Line, SEL R-Line model trims.

• To cool or warm the occupant compartment automatically, tap the AUTO button to turn the system on.
• Adjust the driver's temperature to your preferred setting by touching the slider on either side, or sliding your finger toward the hot or cold ends.
• Tap the SYNC button to synchronize the temperatures between the zones. If there is a large temperature difference between the two zones, it may hamper the system's ability to quickly cool the interior.

Defrost/Defog

1. Press the button. It is recommended to set the temperature setting to HI for quickest defrost/defogging.
2. The A/C function comes on automatically and it is recommended to leave A/C on to dry the air.
3. When the windshield is clear, press the AUTO button.

Note: In the event of significant fogging, opening a window briefly can help.

AUTO
AUTO automatically regulates and maintains the desired compartment temperature.

1. Turn the driver side temperature by touching the slider on either side to the desired temperature.
2. Press the AUTO button if it is not already illuminated.

Note: If the fan speed is manually updated, AUTO will be deactivated.

SYNC

1. Select your preferred temperature touching the slider on either side.
2. Adjust the fan speed and vents if necessary.
3. For SE and SE R-Line models press the SYNC button. The light inside the button will illuminate showing it is active or for SEL models press the MENU button on the HVAC control panel, then select SYNC in the Infotainment display.
4. The driver's settings will be applied to the passenger and rear climate zones.

Air Distribution
The Air Distribution button directs air to either the floor, panel or defrost vents or a combination of vents. Tapping the icon multiple times toggles through the different airflow settings.

Seat Heating

The operating status of the seat heating is shown in colors. At the highest heating level, all three LEDs come on.

• To warm up quickly on a cool morning, press the button for seat heating.

Seat Ventilation
Applies to vehicles equipped with ventilated seats.

• To cool down quickly in warm weather, press the button for seat ventilation.

Menu
Opens climate control settings within the infotainment system.

Navigation

Discover Media Touchscreen Navigation
Press the NAV icon on the touchscreen to open the Navigation Home View. The Home View shows your current position in the middle of the screen as a cursor that is situated in relation to the actual position of the vehicle. It also shows five suggested destinations which are based off of your last destinations, predicted destinations, favorites or imported destinations from your myVW app.* The Home View map is oriented with north at the top of the screen and the actual positions of the proposed (0-5) destinations are relative to the actual position of the vehicle.

To search for a specific destination:

1. Select the search icon .
2. Begin entering a Point of Interest (POI) or address information with House number, Street and City.
3. When your search address or POI appears in the dropdown suggestion bar, select the correct address on the screen.
4. Select Start to begin the route.

* Requires acceptance of my VW Terms of Service. Standard text and data rates may apply Always pay careful attention to the road, and do not drive while distracted.
Applies to vehicles equipped with the Navigation feature. When entering an address for another state, use only the two-character abbreviation for the state. Entering a destination on the touchscreen or changing any settings can only be done when the vehicle is stationary.

Additional Settings

With Route Options you can:

• Choose between 3 alternative routes, if available, by clicking on route info panel where the most recommended route is highlighted in blue.
• Use Dynamic route guidance* if online traffic is available.

Before starting your route:

• Route criteria can be modified by tapping

After starting your route:

• Modifications to the current route such as avoiding tolls or seasonal restricted roads are possible by tapping
• Route criteria can also be modified by tapping and selecting .

* Requires the vehicle to be equipped with MIB 3 Infotainment with navigation, an active data plan, vehicle cellular and GPS connectivity, as well as a VW Car-Net paid subscription and acceptance of their Terms of Service.

Point of Interest (POI)

To find a specific point of interest:

1. Press the NAV icon. Then press on the touchscreen to open the keyboard function to search POis.
2. Search for your desired POI i.e., airport.
3. Select Start to begin route guidance.

OR

1. Press the NAV icon, then select a POI currently displayed on the map (this is great for finding nearby fueling stations).
2. Select Start to begin route guidance.

Cancel Active Route Guidance

1. Press Stop Route Guidance directly.

OR

1. Select Menu icon in the Navigation screen.
2. Select the Stop Route Guidance option on the touchscreen.

Alternative Navigation
Turn-by-turn directions are also available by mirroring your favorite smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect wirelessly if available, or you can connect by using a manufacturer-approved USB-C cable.

Car-Net Plus Premium Navigation
Subscribe to Car-Net Plus Premium Navigation* to make navigation even smarter with real-time information. Keep up-to-date with practical details such as on line traffic information, route calculations and map updates. Constantly updated data provides you with useful information and ensures the best possible route to your destination. Requires activation of VW Car-Net during myVW enrollment.
* Requires myVW account, paid Car-Net subscription, vehicle to be equipped with compatible infotainment system with navigation, acceptance of VW Car-Net Terms of Service, active data plan, and vehicle cellular and GPS connectivity.

Bluetooth®/Voice Control

Pairing a Compatible Phone

1. With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle's Bluetooth system will be in "discovery" mode.
2. From the Bluetooth menu on your phone, search for new devices and select MY VW XXXX (last four digits of VIN).
3. A connection request will appear on the Infotainment display.
4. Press Yes on the Infotainment display if the PIN matches the PIN displayed on your phone.
5. If the PIN does match, press either Pair or OK, depending on which option your phone displays.
6. Allow contacts to sync when prompted.

Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.

Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-6 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires tapping the phone name in the top right of the Phone screen in the infotainment system, then selecting the desired phone from the drop-down menu.
Note: This feature is not available when the phone is connected to Apple CarPla or Android Auto™.

Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.

Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the left side of the multi-function steering wheel.

End a Call
If you are in the Phone Menu function, press the red Phone icon on the touchscreen. Or:

1. Use the Horizontal Menu buttons on the multi-function steering wheel to access the Phone menu in the instrument cluster display.
2. Press the Vertical Arrow buttons on the right side multi-function steering wheel to scroll to the Telephone menu.
3. Use the Horizontal Menu buttons to open the Telephone menu.
4. Press the Vertical Arrow buttons until "End" appears in the display and select with the button.

Switch to Private Mode
To prevent passengers from overhearing a conversation, switch a Bluetooth call to your mobile phone:

1. Once a call has been answered, use the Horizontal Menu buttons on the multi-function steering wheel to customize the instrument cluster display.
2. Use the Vertical Arrow buttons on the right side of the multi-function steering wheel to scroll to the Telephone menu.
3. Use the Horizontal Menu buttons to open the Telephone menu.
4. Use the Vertical Menu buttons to scroll to "Private" and select with the button.

Voice Control
Many functions of the Tiguan-including the navigation, climate control, media and telephone-can be controlled using the built-in voice recognition system. Voice control can either be launched using the Talk button on the multi-function steering wheel or by using the activation word, "Hello Volkswagen.", similar to how you would activate a digital assistant at home.

To enable Voice Control with the activation word:

1. From the main menu in the infotainment screen, select Settings application.
2. From there, select Voice Operations.
3. Scroll down to activate Activation word.

To launch the voice control with the multifunction steering wheel button:

• short press of theTalk button will launch the in-vehicle voice recognition.
• long press of theTalk button will launch the digital assistant of a connected compatible mobile device.

A variety of voice prompts are available depending on which language has been set in the Infotainment system, and whether there is an active VW Car-Net account for the vehicle. For full details and a list of compatible languages, please refer to the Owner's manual. A list of example prompts can also be found in the Voice Control settings.

Voice Control Tips

• The contact must be said exactly as it is stored in your phone's contact list.
• If multiple numbers are stored per contact, you may use the shortcut, "Call John Smith work," or the system may ask you to choose, e.g., work, mobile, home, etc.
• For a list of speech commands, from the homescreen, tap Help, followed by the Voice operation icon .

Cancel Voice Control or an Active Route
Double press the Voice Control button on the multi-function steering wheel to end Voice Control. To end an active route, short press the Voice Control button and say "Cancel destination" after you hear a beep.

Destination Entry with Voice Control

1. Short press the Voice Control button on the multi-function steering wheel. A beep will sound.
2. Say, "New destination."
3. After the beep, speak the address. For example, "Two zero two four Main Street, Los Angeles." Speak in single digits.
4. The system will repeat the address for confirmation and ask if you would like to start route guidance.

App-Connect

Volkswagen App-Connect* helps display and control content from your cell phone onto the Infotainment screen. To start App-Connect, pair your smartphone to your VW's Bluetooth and watch as select apps appear on the touchscreen display. Need a couple extra bars on your phone's battery? Plug your compatible phone into your VW's USB port, or use the wireless charging mat in the center console and enjoy all the same benefits, while getting a charge.
* Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems Standard text and data usage rates apply App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.

Apple CarPlay^®

Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. Apple CarPlay helps you control tunes, turns and Siri suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what's around you. Getting there just got a whole lot easier-and a lot more fun.*

Wired App-Connect with Apple CarPlay

1. Ensure you are running the latest version of iOS on your iPhone.
2. Unlock your iPhone and plug it into the USB port using a certified lightning cable.
3. A screen will appear on the Infotainment system stating that a new device has been detected and will ask, "Do you want to connect with Apple CarPlay?" Select Connect.

OR

1. Pair your iPhone to your Infotainment system's Bluetooth connection. When the "Select a connection technology" pop-up appears, select Apple CarPlay.
2. Select Allow on iPhone to enable Apple CarPlay to access your iPhone while your phone is locked.

* Always pay careful attention to the road, and do not drive while distracted. Not all features are available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system and mobile apps. See mobile device and app providers for terms and privacy.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay When you are connected using Apple CarPlay your iPhone can no longer be used as a source in MEDIA or as a Bluetooth device. Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later Further information can be found at support.apple.com and siriuserguide.com. Apple CarPlay is a trademark of Apple Inc.

Wireless App-Connect with Apple CarPlay
Applies to vehicles equipped with Wireless App-Connect.
Connecting to Apple CarPlay wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means less phone cable wires to have to sort through in the center console.

To connect:

1. Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.

Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.

Features
Apple CarPlay features Siri voice control. Siri must be enabled on the device to use Apple CarPlay. There are two ways to activate Siri:

• Press and hold the Voice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.
• Press and hold Home on the touchscreen to activate Siri.

1. Home features include:
   • Return to the Apple CarPlay home screen or to the Apple CarPlay Dashboard.
   • Long press to activate Siri.
2. Phone: Siri can help you make calls, return missed calls and listen t o voicemail.
3. Maps: Opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time. Siri can also help with directions. Activate Siri and say, "Navigate to," and your destination.
4. Messages: Siri can send, read and reply to your text messages for you.
5. Tapping the Volkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active.
   • To charge iPhone only, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth^® access while charging your iPhone.

Android Auto™

Use some of your favorite Android applications on the road through your Volkswagen's infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.

Wired App-Connect with Android Auto

1. Ensure you are running the latest Android^™ OS on your device and download Android Auto from the Google Play Store. An active Google account and an internet connection is required. If you're using Android 10 or higher, the app is already on your phone.*
2. Plug your Android phone into the USB port using a certified USB Cable.
3. Press the App key on the touchscreen.
4. Select Android Auto on your touchscreen. Ensure phone is unlocked OR pair your Android phone to your Infotainment system's Bluetooth connection, then select "Use Android Auto" in the pop-up.
5. Select OK on the touchscreen for data transfer prompt.
6. Follow the instructions on your device to continue setup.
7. Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.

* To use Android Auto on your car display you'll need an Android phone running Android 6.0 or higher, an active data plan and the Android Auto app. Google, Android, Android Auto and Google Maps are trademarks of Google LLC. To wirelessly use Android Auto on your car display, you need a compatible Android smartphone with an active data plan. You can check which smartphones are compatible at g.co/androidauto/requirements.

Wireless App-Connect with Android Auto
Connecting to Android wirelessly can help reduce the need to have to plug in your phone every time you get into the car, and it also means less phone cable wires to have to sort through in the center console.

To connect:

1. Ensure you are running the latest Android'" OS on your device.
2. Pair your phone to the Volkswagens Infotainment system with Bluetooth.
3. Select Use Android Auto or select Cancel for Bluetooth connection.

Note: Please confirm all prompts from Android Auto on the mobile device for successful Android Auto connection.

Features

1. Google Assistant: Use your voice to easily send messages, get directions, control media and more. Just say "Hey Google," long-press the Voice Control button on the multi-function steering wheel, or tap the Microphone icon on the touchscreen to get started.
2. Navigation: Predictive navigation provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.
3. Phone: Listen and reply to text messages, make calls or check your voicemail.
4. Home Screen: Takes you back to the home screen of Android Auto.
5. Music and Audio: Use your touchscreen to access your favorite artists, songs and playlists. Android Auto lets you stream from apps such as Pandora, Spotify and iHeartRadio.

Tapping the Exit icon simply takes you to the Volkswagen native user interface. From there you can select Disconnect if you wish to completely disconnect from Android Auto.

TPMS/Keyless Access/Windshield Wipers and Washer

TPMS

Tire Pressure Monitoring System (TPMS) Recalibration
The TPMS must be recalibrated each time the tire pressure in one or more tires has been adjusted or after one or more tires has been changed, exchanged or repaired.

To recalibrate the TPMS:

1. Turn the ignition ON.
2. Press the CAR button on your touchscreen.
3. Select Settings on the touchscreen.
4. Select Tire settings.
5. Select Set.
6. Select Confirm to store.

The new tire pressures are stored in the system after at least 20 minutes of normal driving.

Keyless Access

Unlock

1. Make sure you have your key fob with you.
2. To unlock the driver door, push the button on the door handle once.
3. To unlock all doors, push the button on the door handle twice.
4. Pull the handle to open the door.

Lock

1. Make sure you have your key fob with you.
2. Push the button on the door handle once.

Customize which Doors to Unlock with Keyless Access

1. Make sure the vehicle is parked. The vehicle will not allow you to customize Keyless Access while driving.
2. Select CAR from the Infotainment touchscreen.
3. Select Settings.
4. Select Open and close settings.
5. Select Unlock doors and select which doors to lock or unlock with keyless entry.
   • "All doors" unlocks all doors.
   • "Single Door" unlocks only the driver's door.
   • "Vehicle side" unlocks only the door(s) on the side where the key is at the moment.

Window Convenience Opening

The windows can be opened from outside the vehicle using the vehicle key when the ignition is switched off. To open:

1. Press and hold the unlock button on the vehicle key to open the windows.
2. To stop the function, release the unlock button.

You can select the window convenience opening settings in the Vehicle settings menu in the infotainment system.

1. Select CAR from the Infotainment touchscreen.
2. Select Settings.
3. Select Open and close settings.

Windshield Wipers and Washer

Intermittent

• From the OFF position, move the wiper stalk one click up to activate the intermittent wipers with rain-sensing.
• The switch on top of the stalk varies the time interval between each wipe.
• The farther the switch is moved to the right, the shorter the interval between each wipe will be.

Note: Ensure wiper stalk is in OFF position before entering a car wash.

Rain-Sensing Wipers
To activate and deactivate wipers within the Infotainment touchscreen.

1. Select Car.
2. Select Settings.
3. Select Mirror and wiper settings.
4. Select Automatic wiper during rain. A check mark indicates it is active.

Note: Applies to vehicles equipped with rain sensors.

Continuous

• LOW: From the OFF position, move the wiper stalk up two clicks.
• HIGH: From the OFF position, move the wiper stalk up three clicks.

Rear Wiper
To operate, push the wiper stalk one click away from you. If you have the front wipers on and you put the car in reverse, the rear wiper activates in a single wipe. Push and hold the wiper stalk away from you further to activate the rear window washer system.

Rear View Camera Washer System
With the vehicle in Reverse, press and hold the wiper stalk away from you to activate the rear window washer system. A stream of washer fluid will also be directed onto the lens of the Rear View Camera.

Service Position
With hood closed and ignition off, press and hold the windshield lever down. Wipers will move into the service position. Lift wipers by arm away from windshield. Before driving, fold wiper arms back onto the windshield. Turn ignition ON, and press the wiper lever down briefly. The wipers will move back to the park position.

myVW

All things VW. All in one place.

Put essential tools and information at your fingertips. Enjoy features such as:

• Service reminders¹, scheduling & history²
• Maintenance schedules
• Roadside assistance requests³
• Vehicle health report⁴
• Recalls/campaign notifications + OTA history
• Maintenance and warranty booklets
• Parking spot locator via parkapedia⁵
• Roadside call assist⁶
• Trip Stats⁷
• Add users
• WiFi hotspot⁸

Plus, get remote features⁹ and more when you activate VW Car-Net^®:

• Remote start¹⁰ & lock/unlock¹¹
• Vehicle alerts
• Last parked location¹²

myVW Enrollment Process

This process applies if enrollment is not performed by a dealer.

1. Download the myVW app¹³
2. Click "Sign up" and enter your email and a password
3. You'll get an email; click on the link
4. Follow the steps to set up your account
5. If you do not see your car in the app:
   • Enter the VIN found on the driver's side of the dashboard
   • Scan a QR code or enter a registration number from your infotainment screen. To find these, go to Menu > Settings > VW Car-Net online services > Registration
6. Create a 4-Digit PIN
7. Activate VW Car-Net to enjoy remote features

Adding Additional Users

Additional users can be added to your myVW account.

1. Login to the myVW app
2. Select Account Management found in the bottom navigation menu
3. In the "Vehicle Management" submenu, select Additional Users to add a user
4. Complete the required fields
5. Select the role you wish the additional user to have (primary user or additional user)
6. Select the type of access to information and/or controls that you wish the additional user to have
7. Select the Send invitation button to text the additional user a link

The additional user then needs to tap the link in the message they received and follow the prompts to download the myVW app, set up their account, accept the terms of service, and add the vehicle into their garage.

View Remote Access Features

After you've logged in to the myVW app¹³, from the home page select the car icon in the bottom navigation menu.
Here, you'll be able to:

• View your vehicle's door and window status, estimated fuel level, and odometer¹⁴
• Remote start your vehicle, lock or unlock your doors, and if you need some help finding your parked vehicle, you can honk the horn and/or flash your lights¹⁰
• Set vehicle alerts to keep track of features like your vehicle's speed and location¹⁰
• Check your driving data and potentially save more by signing up for available insurance discounts¹⁵

Remote Start Using the myVW app

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Remote Start from the "Controls" submenu
4. Tap Start
5. When prompted, confirm the vehicle's location and enter your four-digit PIN in order to submit the remote start request
6. If enabled, iOS devices may use Face ID for authentication instead of entering the PIN
7. A "success" message and countdown timer appear on the home screen to indicate that your vehicle has been started
   • In the event the remote start request is unsuccessful, a notification will appear and ask that you try again

Lock/Unlock Using the myVW app

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Door Locks from the "Controls" submenu
4. Tap either Lock or Unlock
5. A "success" message appears on the home screen to indicate that the doors have either locked or unlocked
   • In the event the request is unsuccessful, a notification will appear and ask that you try again

Honk and Flash Lights Using the myVW app

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Honk & Flash from the "Controls" submenu
4. Tap either Flash Lights to only flash the headlights on the vehicle or Honk & Flash to both flash the headlights and honk the horn
5. A "success" message appears on the home screen to indicate that the "Flash Lights" or "Honk & Flash" request was successful
   • In the event the request is unsuccessful, a notification will appear and ask that you try again

Setting Alerts

Set a Boundary Alert
To help you keep track of your vehicle, Boundary Alerts16 will let you know when your Volkswagen enters or exits a designated area. You can have up to four boundary alerts at a time.

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Boundary from the "Vehicle Alerts" submenu
4. Select the Create Boundary Alert button and set your location either by clicking on the map or searching for a place or address in the search bar
5. Set the radius either by using the + button or by moving the slider to the right to increase the radius from 0 - 25 miles
6. After you've set the location, in the "Create Boundary Alert" screen, you can then:
   • Customize the name of the boundary alert by clicking the "Name Alert" field
   • Adjust the date and time, and the occurrence (if desired)
   • Modify the notification settings to either send alerts when the vehicle has either entered or exited the given radius (or both)
   • Set the alert frequency
   • Manage who will be notified of this boundary alert

Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus

Set a Curfew Alert
If you want to be notified whether your Volkswagen is in use during a specific timeframe, create a Curfew Alert¹⁶. You can have up to two curfew alerts at a time.

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Curfew from the "Vehicle Alerts" submenu
4. Select the Create Curfew Alert button
5. In the next screen, you can then:
   • Customize the name of the curfew alert by clicking the "Name Alert" field
   • Adjust the time, day, and the occurrence (if desired)
   • Set the alert frequency
   • Manage who will be notified of this curfew alert

Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus

Set a Speed Alert
Get a heads-up whenever your Volkswagen is driven faster than you'd like by setting a Speed Alert¹⁶. You can have up to two speed alerts at a time.

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Speed from the "Vehicle Alerts" submenu
4. Select the Create Speed Alert button
5. In the next screen, you can then:
   • Customize the name of the speed alert by clicking the "Name Alert" field
   • Set the max speed using the + and - buttons or by moving the slider to the desired speed (up to 80mph).
     Tip: When using the + or - icons, the mph value is adjusted in increments of 5 and the speed slider can be used to adjust mph value by 1
   • Adjust the time, day, and the occurrence (if desired)
   • Set the alert frequency
   • Manage who will be notified of this speed alert

Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus

Set a Valet Alert
When using Valet Alert you'll be notified if your Volkswagen leaves a 0.25 mile radius from where you are located.

1. Login to the myVW app
2. From the myVW app homescreen, select the car icon in the bottom navigation menu
3. Choose Valet from the "Vehicle Alerts" submenu
4. Select the Create Valet Alert button
5. In the next screen, you can then:
   • Set the alert frequency
   • Manage who will be notified of this valet alert

Tip: New contacts can be added by selecting managing alert contacts in the "Email alert" and "Text SMS alert" submenus
To learn more about myVW go to vw.com/owners

1. Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
2. Service history is available as long as work was performed after January 2014 at a participating Volkswagen dealership.
3. Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner's literature for limitations and details.
4. Requires acceptance of Car-Net Terms of Service. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Alvays consult owner's literature for maintenance guidelines.
5. Powered by Parkopedia. Requires parking facility participation. Volkswagen is not responsible for accuracy of pricing & payment options, hours of operation, or features. See parkopedia.com for important information and details. Standard text and data rates may apply.
6. Roadside Call Assist connects you to a Roadside Call Assist third-party provider and may require additional payment for services rendered.
7. Requires acceptance of Car-Net Terms of Service. Requires vehicle to be equipped with compatible infotainment system. Standard text and data rates may apply.
8. Requires myVW account and acceptance of Car-Net Terms of Service. The Wi-Fi hotspot feature is intended for passenger use only. 4G LTE coverage is not available in all areas. See materials provided for terms, privacy, data security details. Requires trial or paid Wi-Fi plan from third party wireless provider.
9. 5-year Remote Access services available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access requires a VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain connected services may require additional payment for emergency and other third party services rendered such as towing or ambulance transport services. Standard text and data rates may apply for app and web features.
10. Requires myVW mobile app, acceptance of Car-Net Terms of Service, and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
11. Requires myVW mobile app. Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
12. Standard text and data rates may apply and requires acceptance of Car-Net Terms of Service. Do not use feature to locate stolen vehicle.
13. Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
14. Requires acceptance of Car-Net Terms of Service. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines.
15. Requires myVW account and acceptance of Car-Net Terms of Service. Discounted insurance rates may not be available in all states. Discounts are provided by third party auto insurance companies and are not guaranteed. Use of your vehicle by multiple drivers may impact your driving score and your ability to obtain discounted insurance. Always obey all speed and traffic laws.
16. Requires myVW mobile app and acceptance of Car-Net Terms of Service. Standard text and data rates may apply.

5-Year Included
Safe & Secure Plan

Help is on the way
Drive with confidence, knowing we're here for you when things don't go as planned. Your 5-year included plan¹ includes:

• Emergency Assistance² - lf you or a passenger need help, you can press the SOS Button in your vehicle and a Safe & Secure Emergency Specialist can send help to your vehicle's location.
• Automatic Crash Notifications² - lf and when your airbags go off, you will automatically be contacted by Safe & Secure Emergency Specialist to see if you need help.
• Anti-Theft Alerts³ -You get alerts on your smartphone through the myVW app when an intrusion detection alert is activated while you are away from your vehicle. (Requires the myVW app⁴)
• Information Assistance - You can call one of our agents for help using the i-button in the vehicle so that you can keep both hands on the wheel and your eyes on the road.
• Stolen Vehicle Locator⁵ - lf your vehicle is ever stolen, upon your authorization, a Safe & Secure Emergency Specialist can work with authorities to access your vehicle's location remotely.

Enjoy a 5-year included Safe & Secure plan when you sign up for myVW⁴ and activate Car-Net.

1. Five (5) year plan applies to new, unused MY23-24 Volkswagen vehicles equipped with Car-Net hardware. Valid in the U.S. only The 5 years of coverage will begin on the original (new, unused) vehicle in-service date. Enrollment in the plan is required for services to be activated. Any remainder of Safe & Secure plan at time of resale is transferable to the subsequent owner. Paid subscription is required to continue services after plan expires. Services require VWID, myVW app, and myVW account, cellular connectivity network compatible hardware, availability of vehicle GPS signal, and acceptance of myVW and Car-Net Terms of Service (for use of the myVW application(s) and Car-Net service). Of er not redeemable for cash. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen's control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing velhicle hardware. Always pay careful attention to the road and do not drive while distracted. All services and features may notbe available on all vehicles. For example, ID.4 vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts. Some features may require the most recent software update. Certain services may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services. Standard text and data rates may apply.
2. May require additional payment foremergency and other third party services rendered such as towing or ambulance transport services.
3. Requires myVW mobile app. Standard text and data rates may apply.
4. Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.
5. For use by law enforcement au thorities only. See Terms of Service for details.

Indicator Lights

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.

• Never ignore warning lights or text WARNINGS.
• Always stop the vehicle as soon as it is safe to do so.
• Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
• A broken-down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
• Before opening the engine hood, always switch of the engine and let the engine cool down.
• Always be very careful when working in the engine compartment which is a potentially dangerous area in any motor vehicle and can cause serious personal injury

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Volkswagen Customer Care Center (800) 822-8987