Volkswagen Jetta 2021 Manual

Introduction to Your Jetta

The information within this guide must be used in conjunction with the information in the Volkswagen Owner's Manual. You should refer to your vehicle's Owner's Manual, and Infotainment System Supplement for all information, warnings and feature limitations. Always pay careful attention to the road and do not drive while distracted. Some Infotainment features can only be accessed and operated when the vehicle is standing still.

1. Steering Wheel Left Side Controls
   Buttons control Driver Assistance features,* Cruise Control and volume settings for radio, navigation and phone.
2. Steering Wheel Right Side Controls
   The buttons on the right side of the multi-function steering wheel are used to access functions in the instrument cluster display:

   	Voice Control Button: Activates the Voice Recognition System. Short press to activate Volkswagen Voice Control.* Long press to activate third party voice control with a compatible smart phone connected to App-Connect.
   	VIEW Button: For vehicles with a Digital Cockpit, it switches between wide and standard display.
   	OK Button: Used to open a menu or select a setting in the instrument cluster display.
   	Horizontal Menu Buttons: Used to navigate through the instrument cluster's main menus.
   	Vertical Arrow Buttons: Push to navigate inside a specific menu.
   	Horizontal Arrow Buttons: Push to change radio stations, scroll through radio presets or select the next or previous media track.

3. USB-C Port
   USB Type C ports allow you to connect your mobile phone to your Jetta using the latest generation of USB. To utilize USB Type C, you must have a compatible cable. To find a cable that converts your phone's charging port to a USB Type C connector.
4. Wireless Charging
   Can charge a Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the surface with the display facing up. An alert in the Infotainment system indicates when charging begins.
5. Windshield Wiper and Washer Lever
   Intermittent/Low/High functions activated by moving the stalk into the desired position. Intermittent or rain-sensing* wiper speed is controlled by the switch on top of stalk. Pull stalk toward steering wheel to wash. Press stalk down for single wipe.
6. Infotainment
   Dedicated buttons and touchscreen commands control radio, media selections, compatible phones, car functions, ambient lighting* and the optional navigation system.*
7. Start-Stop System*
   Switches off the engine automatically when vehicle stops. When needed, the engine switches back on automatically. The feature is activated every time the ignition is switched on. Press button to deactivate. Status of system is displayed in the Vehicle Status instrument cluster menu. See operating conditions in your Owner's Manual.
8. Digital Cockpit*
   Allows you to customize the presentation of vehicle information in the instrument cluster display. VIEW button on the steering wheel toggles between two map sizes. The display can also be personalized using the Infotainment System. Select CAR > Settings > Active Info Display.
   Reset Trip Odometer: On the Steering Wheel Right Side Controls, press until you see "driving data" on the instrument cluster. Use to select Trip, press , then press and hold to reset.

*Available on select trim lines.

Driver Assistance Features

Activate Cruise Control

Watch the Cruise Control video.
Locate the Cruise Control buttons on the left side of the multi-function steering wheel.

• Press the button to activate Cruise Control.
• A speedometer icon will appear in the instrument cluster display.

Cancel and Resume

1. To cancel the cruise speed, press the brake pedal or press the button once on the multi-function steering wheel. The green CRUISE indicator light will go off.
2. To resume your last set speed, press the RES button on the multi-function steering wheel.

Turning Cruise Control System Off

• Press twice.

Adaptive Cruise Control Distance Level Setting*
Adaptive Cruise Control (ACC) helps maintain your selected speed while adjusting that speed to maintain a set distance to the vehicle driving ahead. When you approach a slower moving vehicle in front of you, your vehicle may brake if the situation requires. When the vehicle is no longer present, ACC will accelerate back to the stored speed.
You can set the speed-dependent distance interval from the vehicle ahead to one of five levels.

• When the ACC button is pressed to activate ACC distance setting, the indicator light illuminates in the instrument cluster display.
• To change the ACC distance interval, press the button to cycle through the distance intervals. When the shortest interval is reached, the distance returns to the greatest interval when the button is pressed again.
• When the ACC system brings the vehicle to a stop for more than 3 seconds, briefly press the accelerator pedal to resume ACC.

*This feature is not a substitute for attentive driving. See the Owner's Manual for further details and important limitations. Adaptive Cruise Control is only available on select trim lines.
Watch the Adaptive Cruise Control video.

Deactivate Adaptive Cruise Control
Applies to vehicles equipped with Adaptive Cruise Control.
To deactivate Adaptive Cruise Control, and use Conventional Cruise Control:

1. Press the button on the steering wheel.
2. Using the vertical menu buttons on the steering wheel scroll to Speed.
3. Select Cruise Control in the instrument cluster display then press the button.

Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control.

1. Press the Menu button.
2. Press the Assist Syst. icon on the display.
3. Touch the image that represents the feature.
   OR
   Touch to access Assistance system settings.

See Cruise Control in your Owner's Manual for more detailed information and for important safety warnings.

Climatronic Climate Control

See Climate Control in your Owner's Manual for more detailed information and for important safety warnings.

• To cool or warm the interior automatically, press theAUTO button to turn the system on. AUTO mode controls temperature, fan speed and air distribution. The AUTO mode shuts off if the air speed setting is adjusted manually.
• Adjust the driver's temperature dial to your preferred setting.
• Press theSYNC button to synchronize the temperatures between the zones. If there is a large temperature difference between the two zones, it may hamper the system's ability to quickly cool the interior.
• In extreme heat, press theMAX A/C button. When a comfortable temperature has been reached, press the AUTO button.

Watch the Automatic Climate Control video.

1. Max Defrost/Rear Defrost
   1. Press the Max Defrost button. It is recommended to turn the temperature setting to HI for quickest defrost and defogging.
   2. The A/C function comes on automatically and it is recommended to leave A/C on to dry the air.
   3. When the windshield is clear, press the AUTO button.
      To turn on outside mirror heating, select . This heats only at outside air temperatures below +68F (+20C).
      Note: Automatic Climate Control is available on certain trim lines. In the event of significant fogging, opening a window briefly can help.
      Watch the Climatronic Defrost video.
2. AUTO
   When AUTO is activated, it will operate like a thermostat to maintain the temperature.
   1. Turn the driver side temperature dial to the desired temperature.
   2. Press the AUTO button, if it is not already illuminated.
3. SYN
   The driver's settings will be applied to the passenger side.
   1. Select your preferred temperature with the left temperature dial.
   2. Adjust the fan speed and vents if necessary.
   3. Press the SYNC button. The light in the button will illuminate.
4. Air Distribution
   The Air Distribution buttons direct air to the floor, panel, defrost vents, or a combination of vents.
5. Seat Heating/Ventilation*

• To warm up quickly on a cool morning, press the button for seat heating.
• To cool down quickly in warm weather, press the button (not shown) to switch on seat ventilation.

*Available on select trims.

Navigation/ myVW

Points of Interest (POI)
To find a specific Point of Interest:

1. Press the NAV function, then press the icon on the touchscreen to open the keyboard function to search POIs.
2. Search for your desired POI, i.e., airport.
3. Select Start to begin route guidance.

OR

1. Press the NAV function, then select a POI currently displayed on the map (this is great for finding nearby fueling stations).
2. Select Start to begin route guidance.

Cancel Active Route Guidance

1. Press Stop Route Guidance directly.

OR

1. Select Menu icon in the Navigation screen.
2. Select the Stop Route Guidance option on the touch screen.

Alternative Navigation
Turn-by-turn directions are also available by mirroring your favorite compatible smartphone app to your Infotainment screen. Using the maps app on your device, you can connect to Volkswagen App-Connect by using a manufacturer-approved cable to your vehicle's USB-C port or wireless if available.

myVW
All things VW. All in one place.
Put essential tools and information at your fingertips. Enjoy features such as:

• Service reminders¹, scheduling & history²
• Maintenance schedules
• Roadside assistance requests³

Plus, get remote features" and more when you activate VW Car-Net®:

• Remote starts & lock/unlock
• Vehicle alerts
• Last parked location

myVW Enrollment Process (if not performed by dealer):

1. Download the myVW app?
2. Click "Sign up" and enter your email and a password
3. You'll get an email; click on the link
4. Follow the steps to set up your account
5. If you do not see your car in the app:
   • Enter the VIN found on the driver's side of the dashboard
   • Scan a QR code or enter a registration number from your infotainment screen. To find these go to Menu > Settings > VW Car-Net online services > Registration
6. Create a 4-Digit PIN
7. Activate VW Car-Net to enjoy remote features1

To learn more about myVW go to www.com/owners

¹ Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
² Service history is available as long as work was performed since after January 2014 at a participating Volkswagen dealership.
³Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner's literature for limitations and details.
⁴ Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access requires a VW ID, myWW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet. Do not drive while distracted. Vehicle features and content may vary depending on vehicle equipment. Please see owner manual for further information.
⁵ Requires myVW Mobile App and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁶ Requires myWW mobile app. Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
⁷Standard text and data rates may apply. Always pay careful attention to the road, and do not drive while distracted.

See Navigation in your Infotainment System Booklet for more detailed information and for important safety warnings. Navigation is an optional feature.

See myVW in your owner's Manual for more detailed information and for important warnings.

Pairing a Compatible Phone

1. Be sure to check your phone's compatibility at www.knowyourvw.com/bluetooth.
2. With ignition on and vehicle in Park, turn the Infotainment system on. Your vehicle's Bluetooth system will be in "discovery" mode.
3. From the Bluetooth menu on your phone, search for new devices and select VW BT XXXX (last four digits of VIN).
4. A connection request will appear on the Infotainment display.
5. Press Connect on the Infotainment display.
6. The Infotainment display will then show a PIN.
7. Make sure the same PIN is displayed on your phone and press Yes on the Infotainment touchscreen, then press Pair on your phone.

Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Watch the Phone Pairing video.

Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires pressing the Swapping icon .
Note: This feature is not available when the phone is connected to Apple CarPlay^® or Android Auto^™.

Call by Name via Native Bluetooth Technology
Applies to vehicles with Voice Recognition.

1. Short press the Voice Control button on the multifunction steering wheel.
2. After the chime say, "Call," followed by the name of the person you want to call. For example, "Call Mike Brown."
3. The system will confirm, "Do you want to call Mike Brown?" You then reply, "Yes." If the contact has multiple numbers, select or say the desired line number on the screen when prompted. Once selected, the system will then say, "Contact is being dialed."

Note: If connected to App-Connect Apple CarPlay, press and hold the Voice Recognition button to activate Apple Siri > Then say, "Call Mike Brown."

Voice Recognition Tips

• The contact must be said exactly as it is stored in the directory.
• If multiple numbers are stored per contact you may use the shortcut, "Call John Smith work," or the system may ask you to choose work, mobile, home, etc.

Watch the Making a Call Using Voice Recognition video.

Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.

Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the left side of the multi-function steering wheel.

Switch to Privacy Mode
To switch a Bluetooth call to your mobile phone, which would prevent passengers from overhearing the conversation:

1. Use the Horizontal Arrow buttons on the multi-function steering wheel to access the telephone menu in the instrument cluster display.
2. Press the Vertical Arrow buttons until "Private" appears in the display.
3. To select, press the OK button on the multi-function steering wheel.

End a Call
While in the Phone function, press the red Phone icon on the Infotainment touchscreen. Or you may wish to:

1. Once a call has been answered, use the Horizontal Menu buttons on the multi-function steering wheel to access the telephone menu in the instrument cluster display.
2. Press the Vertical Arrow buttons until "End" appears in the display.
3. Press the button on the multi-function steering wheel.

Cancel Active Voice Recognition or an Active Route

• Double press theVoice Control button on the multi-function steering wheel to end Voice Recognition.
• To end an active route, short press theVoice Control button and say, "Cancel destination," after you hear a beep.

Destination Entry via Voice Recognition

1. Short press the Voice Control button on the multi-function steering wheel. A beep will sound.
2. Say, "New destination."
3. After the beep, speak the address; for example, "Two zero two four Main Street Los Angeles." Speak in single digits.
4. The system will repeat the address for confirmation and ask if you would like to start route guidance. After the beep say, "Yes," and guidance will begin.

Parking Brake, Time & Keyless Access

Using the Electronic Parking Brake
Switching the Parking Brake On
When the vehicle is stationary, pull up on and hold the switch to engage the parking brake. The parking brake is activated when a red LED light illuminates on the switch and appears in the instrument cluster display. The electronic parking brake will automatically activate if the vehicle is traveling under speeds of about 2 mph and the driver door opens.

Watch the Electronic Parking Brake video.

Turning the Parking Brake Off

• With the vehicle's ignition on, press the brake pedal and press the switch.

OR

• When the engine is running, press the accelerator pedal lightly without pressing the brake pedal. The red indicator light will go out when the electromechanical parking brake is no longer engaged.

Setting the Clock
To Set the Time in Your Vehicle
The clock can be set using the Infotainment screen. To set the time:

1. Turn the ignition on, with vehicle in Park.
2. Press the button.
3. Select Setup.
4. Scroll to the menu item and select it.
5. Check box for Daylight-saving time if applicable.
6. Select your time zone to display correct time.

Keyless Access
Unlock

1. Make sure you have your key fob with you.
2. Slide hand behind driver or front passenger door handle and wait for the door to unlock. Remember to avoid touching the indent on the handle front, or the door will remain locked.
3. By touching the unlocking sensor twice in a row, the entire vehicle will unlock.
4. PuII the handle to open door.

Lock

1. Make sure you have your key fob with you.
2. Touch your thumb to the lock depression on the front of the handle.

Customize which Doors to Unlock with Keyless Access

1. Make sure the vehicle is parked. The vehicle will not allow you to program while driving.
2. Select CAR.
3. Select Setup.
4. Select Opening and Closing.
5. Select Unlock doors and select which doors to lock or unlock with keyless entry.
   • "All doors" unlocks all doors.
   • "Single door" unlocks only the driver's door.
   • "Vehicle side" unlocks the door(s) on the vehicle side where the key is at the moment.

Tire Pressure Monitoring System (TPMS) Recalibration
The TPMS must be recalibrated each time the tire pressure in one or more tires has been adjusted, or after one or more tires has been changed, exchanged or repaired. Once the system is updated the new tire pressures are stored in the system after approximately 20 minutes of normal driving.
To recalibrate the TPMS:

1. Turn the ignition ON.
2. Press the CAR button on your touchscreen.
3. Select Settings on the touchscreen.
4. Select Tire settings.
5. Select Set.
6. Select Confirm to store the tire pressure.

Watch the TPMS video.
Note: Jetta S model trims are not equipped with a spare tire.

See Seat Adjustment and TPMS in your Owner's Manual for more detailed information and for important safety warnings.

App-Connect

Volkswagen App-Connect can make your Volkswagen more like a personal assistant. To start App-Connect, pair your compatible smartphone to your VW's Bluetooth and watch as your select apps appear on the touchscreen display of your Volkswagen, without even having to take it out of your pocket or purse! Need a couple extra bars on your phone's battery? Plug your phone into your VW's USB port, and enjoy many of the same benefits, while getting a charge—beyond just your driving experience.

Wireless App-Connect with Apple CarPlay Integration
To connect:

1. Pair your compatible phone to the Infotainment system with Bluetooth.
2. A prompt will display on the Infotainment touchscreen asking if you want to use Bluetooth or Apple CarPlay.
3. Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone^®.

OR

1. Simply unlock your iPhone and plug it into the USB port using a certified lightning cable. After choosing to use Apple CarPlay, your iPhone will ask if you'd like to use Apple CarPlay wirelessly for future connections.

Note: Please confirm all prompts from App-Connect on the mobile device for successful Apple CarPlay connection.
Watch the Apple CarPlay Wireless Connection video.

Apple CarPlay^®
Apple CarPlay is a smart way to use your iPhone while you are in your Volkswagen. With an updated user interface that helps you control tunes, directions and Siri^® suggestions, a calendar app that lets you view and manage your day, and maps that can reveal more of what's around you, getting there just got a whole lot easier—and a lot more fun.*

1. Ensure you are running the latest iOS on your device.
2. Unlock your iPhone and plug it into the USB port using a certified lightning cable.
3. A message will appear on the Infotainment touchscreen stating that a new device has been detected and will ask, "Do you want to connect with Apple CarPlay?" Select Connect.

OR

1. Pair your iPhone to your infotainment system's Bluetooth connection. When the "Select a connection technology" pop-up appears, select Apple CarPlay.
2. Select, "allow" on your iPhone to enable Apple CarPlay to access your iPhone while your phone is locked.

*Always pay careful attention to the road, and do not drive while distracted. Not all features are available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system and mobile apps. See mobile device and app providers for terms and privacy.
Note: You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay. When you are connected using Apple CarPlay, your iPhone can no longer be used as a source in MEDIA or as a Bluetooth device. Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later. Further information can be found at support.apple.com and siriuserguide.com. Apple CarPlay is a trademark of Apple Inc.

Features
Apple CarPlay features Siri voice control. Siri must be enabled on the device to use Apple CarPlay. There are two ways to activate Siri:

• Press and hold theVoice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.
• Press and holdHome on the touchscreen to activate Siri.

1. Home features include:
   • Return to the Apple CarPlay home screen or to the Apple CarPlay Dashboard.
   • Long press to activate Siri.
2. Phone: Siri can help you make calls, return missed calls and listen to voicemail.
3. Maps: Opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time. Siri can also help with directions. Activate Siri and say,"Navigate to," and your destination.
4. Messages: Siri can send, read and reply to your text messages for you.
5. Tapping the Volkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active.
   • To charge only charge an iPhone, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth^® while charging your iPhone.

Click here for further information on Apple CarPlay apps.
Watch the Apple CarPlay Connection video.

Wireless App-Connect Android Auto
To connect:

1. Pair your phone to the Volkswagens Infotainment system with Bluetooth.
2. Select Use Android Auto or select Cancel for Bluetooth connection.
   Note: Please confirm all prompts from Android Auto on the mobile device for successful Android Auto connection.

Watch the Android Auto Wireless Connection video.

Android Auto^™
Use some of your favorite Android applications on the road through your Volkswagen's infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.

1. Ensure you are running the latest Android^™ OS on your device and download Android Auto from the Google Play Store. An active Google account and an internet connection is required. If you're using Android 10 or higher, the app is already on your phone.
2. Plug your Android phone into the USB port using a certified USB Cable.
3. Press the App key on your touchscreen.
4. Select Android Auto on your touchscreen. Ensure phone is unlocked OR pair your Android phone to your Infotainment system's Bluetooth connection, then select Use Android Auto in the pop-up.
5. Select OK on your touchscreen for data transfer prompt.
6. Follow instructions on your device to continue setup.
7. Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.

To use Android Auto on your car display, you'll need an Android phone running Android 6.0 or higher, an active data plan, and the Android Auto app.

Features

1. Microphone: Google Assistant can be activated with a long press of the Microphone icon on the touchscreen or by using touchscreen commands that work with available apps. Google Assistant can also be activated using your voice to easily send messages, get directions, control media and more. Just say, "Hey Google," long-press the Voice Control button on the multi-function steering wheel, or tap the Microphone icon on the touchscreen to get started.
2. Navigation: Predictive navigation provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.
3. Phone: Listen and reply to text messages, make calls or check your voicemail.
4. Home Screen: Takes you back to the home screen of Android Auto.
5. Music and Audio: Use your touchscreen to access your favorite artists, songs and playlists. Android Auto lets you stream from apps such as Pandora, Spotify and iHeartRadio.

Tapping the Exit icon takes you to the Volkswagen native user interface. From there, you can select Disconnect if you wish to completely disconnect from Android Auto.
Watch the Android Auto Connection video.

See App-Connect in your Infotainment System Booklet for more detailed information and for important safety warnings.

Warning and Indicator Lights

For additional information on indicator lights, refer to your vehicle's Owner's Manual.


Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.

• Never ignore warning lights or text WARNINGS.
• Always stop the vehicle as soon as it is safe to do so.
• Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
• A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
• Before opening the engine hood, always switch off the engine and let the engine cool down.
• Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.