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Volkswagen Tiguan 2022 Owner's Manual

United states version, model year 2022

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Owner's Manual

Tiguan

Edition 01/2022

United States version, model year 2022

Teile-Nr.: 5NM012723SK

Print status: 27.08.2021

English USA: 2022.01

V1, R1, USA, en_US

Vehicle-speciﬁc information can be entered below:

Vehicle Identiﬁcation Number (VIN)

Vehicle information

Engine output (kW)

Engine code

Transmission code

Paint number

Recommended engine oil

PR number

Vehicle service type

Notes

Delivery inspection was performed on:

Volkswagen dealer stamp

Date of delivery/ﬁrst approval (whichever occurs ﬁrst):

Volkswagen dealer stamp

1

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Summary of Contents for Volkswagen Tiguan 2022

Page 1 Vehicle Identiﬁcation Number (VIN) Vehicle information Engine output (kW) Engine code Transmission code Paint number Recommended engine oil PR number Vehicle service type Notes Delivery inspection was performed on: Date of delivery/ﬁrst approval (whichever occurs ﬁrst): Volkswagen dealer stamp Volkswagen dealer stamp...
Page 2 Contact your local authorized Volkswagen dealer or authorized Volkswagen Service Facility for more information. The vehicle shown may be equipped with optional equipment for an additional price and is only offered in certain markets. An authorized Volkswagen dealer can inform you about differences in your particular country.
Page 3 If you have questions about your vehicle or if you believe that the manual is not complete, please contact your authorized Volkswagen dealer or your authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities always welcome your questions, suggestions, and constructive criticism.
Page 4 About this Owner's Manual This Owner's Manual is valid for all models and versions of your Volkswagen model and model year. The Owner's Manual describes all equipment and models without indicating special equipment or model versions. This may include descriptions of equipment that your vehicle may not have or that may only be available in some countries.
Page 5 Authorized Volkswagen dealer or authorized Volkswagen Service Facility refers to workshops that have a contractual relationship with Volkswagen. This contractual relationship means that they have access to more information as well as a direct line of communication to the manufacturer.
Page 6: Explanation Of Symbols
Explanation of symbols Indicates a reference to a section within a chapter containing important information and safety warnings that should always be heeded. The arrow indicates the end of a section. This symbol indicates situations where the vehicle must be stopped as quickly as possible. The symbol means “Trademark”...
Page 7: Vehicle Overviews
⇒ Area ⇒ Exterior care and cleaning Camera for Area View View, ⇒ Exterior care and cleaning Behind the Volkswagen emblem: radar sensor for assistance systems ⇒ Opening and closing the hood Opening lever for the hood Windshield: ⇒ Technical data With VIN ⇒...
Page 8 Fig. 3 Rear vehicle overview. ⇒ Infotainment system and aerials Roof antenna High-mounted brake light Rear window: ⇒ Rear window defroster With rear window defroster ⇒ Operating the windshield wiper lever With rear window wiper ⇒ Infotainment system and aerials With window antenna Area: ⇒...
Page 9: Driver Side
Fig. 4 Driver door (left-hand drive vehicle): controls (right-hand drive vehicles are a mirror image). ⇒ Indicator light in the driver's door Central locking indicator light Door handle ⇒ Central locking button Central locking button to lock and unlock the vehicle ⇒ Trunk lid Button to open the trunk lid Storage compartment with cup holder ⇒...
Page 10 ⇒ Driver assistance systems With switch and buttons for driver assistance systems ⇒ Air distribution and blower speed Vents ⇒ Overview of Volkswagen Digital Cockpit Pro Version Instrument cluster ⇒ Symbols in the instrument cluster With warning and indicator lights Storage compartment (cover depends on country) ⇒...
Page 11: Center Console
Storage compartment Storage compartment (depending on the vehicle equipment) ⇒ Opening and closing the hood Hood release lever Center console Fig. 6 Overview of the upper section of the center console. ⇒ Indicator light for front passenger’s front airbag Indicator light for front passenger’s airbag deactivation ⇒ Air distribution and blower speed Vents ⇒...
Page 12 Fig. 7 Overview of the lower section of the center console. ⇒ Sockets 12 V socket Lever: ⇒ Automatic transmission For automatic gearbox Buttons: ⇒ Start/Stop system For start/stop system ⇒ Parking and maneuvering For assist systems for parking and maneuvering Under a cover: Cup holder ⇒ Driving Mode Selection and 4MOTION Active Control Control for Driving Mode Selection ⇒...
Page 13 Fig. 8 Front passenger side (left-hand drive vehicle): Instrument panel overview (right-hand drive vehicle is the mirror image). Glove compartment: With handle With vents for glove compartment cooling With Manual ⇒ Airbag system Installation location of the front passenger’s airbag in the instrument panel ⇒ Air distribution and blower speed Vents Controls in the headliner Symbol Meaning ⇒ Interior/reading lights, ambient lighting Buttons for interior/reading lights ⇒...
Page 14: Driver Information
Driver information Symbols in the instrument cluster The warning and indicator lights can turn on individually or in combination with each other and indicate warnings, malfunctions and certain functions. Some warning and indicator lights come on when you switch the ignition on and must turn off after some time. ⇒...
Page 15 ⇒ Airbag system or safety belt pretensioners malfunction Airbag system or safety belt pretensioner malfunction ⇒ Airbag system or safety belt pretensioners deactivated Airbag system or safety belt pretensioner deactivated with diagnostic equipment with diagnostic equipment ⇒ Front passenger's front airbag disabled Front passenger’s airbag disabled ⇒...
Page 16 ⇒ Washer fluid level too low Washer fluid level too low ⇒ Steering malfunction Steering malfunction Do not continue to drive! ⇒ Tire pressure low Tire pressure low Do not continue to drive! ⇒ Tire Pressure Monitoring System malfunction Tire pressure monitoring system malfunction ⇒...
Page 17 Cruise control switched on, regulation not active Introduction ⇒ Hill Descent Control Hill Descent Control is not active ⇒ Volkswagen Digital Cockpit Pro Version information displays ⇒ Volkswagen Digital Outside temperature is below +39 °F (+4 °C) Cockpit Basic Version information displays ⇒...
Page 18 The yellow central warning light ﬂashes or comes on, in some cases together with warning tones or additional symbols. Malfunctions or insufﬁcient operating ﬂuids can cause vehicle damage and vehicle malfunctions. Check the malfunction as soon as possible. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked.
Page 19 The Volkswagen Digital Cockpit Pro is a digital instrument cluster with a high-resolution TFT color display. By selecting different information proﬁles, other displays can be shown in addition to the standard dials, such as the tachometer. The term “Volkswagen Digital Cockpit Pro version” is used to refer to the digital instrument cluster Pro version in the following.
Page 20 Fig. 10 Right side of the multi-function steering wheel: buttons for operating the menus and information displays in the Volkswagen Digital Cockpit Pro Version (version 1).
Page 21 Fig. 12 On the right side of the steering column: buttons on the windshield wiper lever. Vehicles with a multi-function steering wheel do not have buttons on the windshield wiper lever. The Volkswagen Digital Cockpit Pro Version is then exclusively operated via the buttons on the multi-function steering wheel. The functions of buttons on the multi-function steering wheel vary depending on the vehicle equipment.
Page 22 Depending on the equipment, navigation will be shown on two screens or only on one screen. The navigation map may appear in the Volkswagen Digital Cockpit Pro version and in the Infotainment system or just in the Infotainment system. In the last scenario, only navigation arrows are listed in the digital instrument cluster.
Page 23 Depending on the selected information proﬁle, the Volkswagen Digital Cockpit Pro version may show additional information in the center of the dials or the dials may be hidden and the additional information shown across the entire display. The following information proﬁles can be selected: Gear indicator The digital display of the current gear or the selected gear.
Page 24 Open doors, hood and trunk lid If, after unlocking the vehicle and while driving, any doors and/or the hood or trunk lid are open, this is displayed in the Volkswagen Digital Cockpit and an audible signal may also sound. Selector lever position The selector lever position that is engaged is shown on the left side of the selector lever and in the Volkswagen Digital Cockpit.
Page 25 The Digital Cockpit is a digital instrument cluster with a high-resolution TFT color display. By selecting different views, e.g. tachometer, and different displays in the main display area and in the secondary display areas, further content can be shown. The term “Volkswagen Digital Cockpit Basic version” is used to refer to the digital instrument cluster in the following.
Page 26 Fig. 14 Right side of the multi-function steering wheel: buttons for operating the menus and information displays in the Volkswagen Digital Cockpit Basic Version (version 1).
Page 27 Fig. 16 On the right side of the steering column: buttons on the windshield wiper lever. Vehicles with a multi-function steering wheel do not have buttons on the windshield wiper lever. The Volkswagen Digital Cockpit Basic Version is then exclusively operated via the buttons on the multi-function steering wheel. The functions of buttons on the multi-function steering wheel vary depending on the vehicle equipment.
Page 28 Only adjust any settings in the Volkswagen Digital Cockpit Basic Version and Infotainment system when the vehicle is stationary. Volkswagen Digital Cockpit Basic Version information displays Possible displays Different information may be shown in the main display and secondary display areas of the Volkswagen Digital Cockpit Basic version, depending on the vehicle equipment: Open doors, hood and trunk lid.
Page 29 Destination information. An arrow behind the entry in the configuration menu indicates a submenu. You can adjust further settings in the submenu. Open doors, hood and trunk lid If, after unlocking the vehicle and while driving, any doors and/or the hood or trunk lid are open, this is displayed in the Volkswagen Digital Cockpit and an audible signal may also sound. Selector lever position for automatic transmission The selector lever position and, depending on the driving mode, the gear that is engaged, are shown on the selector lever and in the Volkswagen Digital Cockpit.
Page 30: Digital Fuel Gauge
Dissipation of engine heat after high load, e.g. trailer mode. Phone information If the Phone secondary display is activated and a cell phone is connected via Bluetooth, the Bluetooth symbol will be displayed in the Volkswagen Digital Cockpit. symbol also indicates the charge level of the mobile device. An arrow behind the entry in the configuration menu indicates a submenu. In the submenu, a list of the most recent phone calls is shown and you have the option to call the displayed contacts back.
Page 31 Fig. 17 Fuel gauge on the Volkswagen Digital Cockpit Pro version (general example). Fig. 18 Fuel gauge on the Volkswagen Digital Cockpit Basic version (general example). Troubleshooting Fuel tank almost empty The yellow indicator light turns on. The reserve supply (red marking ) is being used. 1. Refuel at the next opportunity. Fuel tank cap open The yellow indicator light turns on. 1. Close the fuel tank cap. WARNING Driving with low fuel level that is too low can lead to a vehicle breakdown in trafﬁc, accidents, and serious injuries.
Page 32: Engine Coolant Temperature Gauge
The small arrow next to the fuel pump symbol on the fuel gauge indicates which side of the vehicle the fuel filler flap is on. Engine coolant temperature gauge Digital coolant temperature gauge Fig. 19 Coolant temperature gauge in the Volkswagen Digital Cockpit Pro version (general example). Cold range. The engine is not at operating temperature yet. Avoid high engine RPMs and heavy engine load when the engine is not at operating temperature. Normal range. Warning range. The needle may move into the warning range when engine load is heavy, especially when outside temperatures are high.
Page 33 3. If the warning light does not turn off even if the engine coolant level is correct, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Or: If the engine coolant level is not OK, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 34: Service Menu
This warning is required by law and cannot be altered. Driving data menu for Volkswagen Digital Cockpit Basic Version The Driving Data is available to you in the secondary display area of the Volkswagen Digital Cockpit Basic version. Selecting the driving data menu Vehicles with multi-function steering wheel: 1.
Page 35: Service Interval Display
Infotainment system; therefore, the versions and appearances of the displays may vary. Service appointments at Volkswagen are divided into oil change services and inspections. The service interval display informs the driver about the next service appointment which includes an engine oil change and about the next inspection.
Page 36 2. Depending on how your vehicle is equipped, open the Settings menu. 3. Select the Time and date menu item to set the time. Setting the time in the Volkswagen Digital Cockpit Pro Version 1. Select the Range information proﬁle. ⇒ Service 2. Press and hold the button on the multi-function steering wheel until the service menu is available in the instrument cluster display menu.
Page 37: Road Sign Display
The trafﬁc signs recorded by the Dynamic Road Sign Display are shown in the display of the Volkswagen Digital Cockpit. Depending on the Infotainment system installed in the vehicle, the road signs may also be displayed there. Dynamic Road Sign Display is always active when the ignition is started.
Page 38: Functional Limitations
Speed Alert currently not available. The speed alert from the Dynamic Road Sign Display is malfunctioning. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dynamic Road Sign Display: Clean windshield! The windshield is dirty in the area around the camera or weather conditions are interfering with the camera view.
Page 39 such as the valid speed limit and passing restrictions for vehicles with a trailer, can be activated and deactivated in the vehicle settings in the Infotainment system ⇒ Vehicle settings menu. For trailer mode, the display of valid speed limits can be adjusted to the model of the trailer and to the legal regulations. The setting can be set in increments of 10 km/h (5 mph) within a range of approx.
Page 40: General Information
Some countries have special safety standards and regulations that differ from the vehicle conﬁguration. Volkswagen recommends that you inform yourself about legal regulations and about the following points from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.
Page 41: Seating Position
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufﬁcient maintenance, or unsuitable replacement parts. Volkswagen recommends the use of Volkswagen Genuine Parts or Genuine Volkswagen Accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 42: Correct Seating Position
Do not allow any persons taller than 1.60 m (around 63 inches) to sit in the third row of seats. When closing the trunk lid, always pay attention to the vehicle occupants sitting in the rear. Risk of injury due to an incorrect seating position Please read the introductory information and heed the Warnings and Notice Introduction ⇒ The risk of serious or fatal injuries will increase if safety belts are not worn or are incorrectly fastened.
Page 43: Safety Belts
Alternatively, contact the Volkswagen Customer CARE Center at +00 (1) 800 822 8987. For your safety and to reduce the risk of injuries in the event of a sudden braking maneuver or accident, Volkswagen recommends the following seating positions: The following applies to all vehicle occupants: Adjust the head restraint so that the upper edge of the head restraint is in line with the upper portion of the head as much as possible, but not lower than eye level.
Page 44 If the belt webbing or other parts of the safety belt are damaged, the safety belts could tear during a collision or sudden breaking maneuver. Have damaged safety belts replaced immediately with new safety belts that are approved for the vehicle by Volkswagen. Safety belts that are stretched during a collision must be replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 45 If you cannot untwist the safety belt, fasten the safety belt anyway. The twist must not be in a section of the belt that rests directly on the body. Go to an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately to have the belt untwisted. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 46 Fig. 24 Inserting the buckle tongue into the safety belt buckle. Always fasten the safety belts before driving. ⇒ Seating 1. Adjust the front seat and head restraint correctly position. ⇒ 2. Have the rear seat backrest locked into place in an upright position ⇒ 3. Grab the belt and pull it evenly over the chest and pelvis. Do not twist the belt while doing this 4.
Page 47 ⇒ Only unfasten the safety belt while the vehicle is stationary 1. Press the red button in the safety belt buckle ﬁg. The buckle tongue will pop out. 2. Guide the belt back by hand so that the belt rolls up easily, the belt does not twist, and the trim panel is not damaged. WARNING Incorrect belt routing can cause serious or fatal injuries in the event of an accident.
Page 48 Never hold the safety belt away from the body with your hand. Do not guide the safety belt over hard or breakable objects, such as eyeglasses, pens, or keys. Do not modify how the safety belt is routed using belt clips, retaining loops, or similar objects. Persons who cannot achieve the optimum belt routing due to physical conditions should contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility about possible special modifications that can be used to achieve the best possible protection with the safety belt and airbags. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 49: Safety Belt Pretensioners
The safety belt pretensioners only provide protection for one deployment. If the safety belt pretensioners deploy, the system must be replaced. Have deployed safety belt pretensioners and affected system components replaced immediately with new parts that are approved by Volkswagen for the vehicle.
Page 50: Airbag System
Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel. If body characteristics mean that this is not possible, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have special modiﬁcations made.
Page 51 Have deployed airbags and affected system components replaced immediately with new parts approved by Volkswagen for the vehicle. Only have suitably qualiﬁed professionals make repairs or modiﬁcations to a vehicle. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic devices, repair information, and qualiﬁed personnel. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 52 If the status of the indicator light is one of the following, the Advanced Airbag System must be checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility: The indicator light does not come on for several seconds when the ignition is switched on. The indicator light stays on after the ignition is switched on. The indicator light comes on or ﬂashes again after it is turned off.
Page 53 Immediately visit an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 54 1. Check whether the front passenger's front airbag has to be deactivated. 2. If the front passenger's front airbag is incorrectly deactivated, there may be a malfunction in the airbag system. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 55 deploy or if they have already deployed — for example, this may be the case if the vehicle collides with another vehicle or is hit by another vehicle after the initial impact. The airbag system is part of the entire passive vehicle safety concept. The airbag system can only provide the best possible protection when it works in conjunction ⇒...
Page 56: Front Airbags
Airbags and safety belt pretensioners that do not function properly can cause serious or fatal injuries in the event of an accident. If the airbag indicator light turns on, have the system inspected by an authorized Volkswagen dealer or authorized Volkswagen Service Facility as soon as possible.
Page 57 Adjust the driver seat so that there is a distance of at least 10 inches (25 cm) between your chest and the center of the steering wheel. If body characteristics mean that this is not possible, you must contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen...
Page 58: Side Airbags
Volkswagen dealer or authorized Volkswagen Service Facility. Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel. Side airbags Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Fig. 32 In the vehicle interior on the left-hand side: Side airbag deployment zone. Fig. 33 On the side of the front seat: Side airbag installation location and deployment zone The installation locations of the side airbags are marked with the word “AIRBAG”.
Page 59 If too much force is applied to the seat backrest bolsters, the side airbags may not deploy correctly, deploy unexpectedly, or not deploy at all. Have any damage to the seat covers or the seam in the side airbag module areas repaired immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 60: Transporting Children Safely
In certain rollovers with a low momentum that do not trigger the sensor. If the impact speed is too low. WARNING An airbag deploys within a fraction of a second and at a very high speed. Always keep the Side Curtain Protection® airbag deployment zones clear. Never attach objects to the cover or within the Side Curtain Protection®...
Page 61 PASSENGER AIR BAG indicator light does not come on and stay on, remove the seat immediately and have the airbag system checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 62 Read and always follow the child seat manufacturer's instructions. Never install a child restraint without a top tether strap if this is required by the manufacturer or by law. Never position a forward-facing child restraint directly on the instrument panel. Adjust the seat belt adjuster so that the seat can be installed correctly.
Page 63 You can ﬁnd additional information on the selection and use of child restraints here: Transport Canada Information CentreTel.: 1-800-333-0371Tel.: 1-613-998-8616 (Ottawa)http://www.tc.gc.ca/roadsafety National Highway Traffic Safety AdministrationTel.: 1-888-327-4236 (TTY: 1-800-424-9153)http://www.nhtsa.govhttp://www.safercar.gov National SAFE KIDS CampaignTel.: 1-202-662-0600http://www.safekids.org SafetyBeltSafe U.S.A.Tel.: 1-800-745-SAFE or 1-800-745-7233 (English)Tel.: 1-800-747-SANO or 1-800-747-7266 (Spanish)http://www.carseat.org Volkswagen Customer CARETel.: 1-800-822-8987 DANGER The use of rear-facing child restraints or infant carriers on the front passenger seat can cause severe or fatal injuries. Always install rear-facing child restraints or infant carriers on the rear seat. WARNING Transporting children without a child restraint or with an unsuitable child restraint, or incorrectly installing a child restraint, increases the risk of severe or fatal injuries in the event of an accident or collision.
Page 64 Installing child restraints with ISOFIX/lower LATCH anchorage point Fig. 37 On the outer seats in the second row: Designation and symbol showing the ISOFIX/lower LATCH anchorage points for child restraints. Fig. 38 General example: fitting a child restraint with attachment arms. The installation location of the ISOFIX/lower LATCH anchorage points is indicated by a symbol ﬁg. → page , Safety notes on using child 1. Pay attention to and follow the information restraints. 2. If necessary, fold down the protective caps of the ISOFIX/lower LATCH anchorage points. 3.
Page 65 Fig. 39 On the back of the second-row seats: Top tether anchorages for the top tether safety belt. Fig. 40 On the back of the second-row seats: Attached top tether safety belt. Top tether safety belts reduce the forward movement of the child restraint during an accident. This reduces the risk of a head injury to the child. The anchorages suitable for top tether are labeled with a symbol and may have the label “TOP TETHER” ﬁg.
Page 66 11. Check that the hook of the top tether safety belt is closed. ⇒ 12. Tighten the top tether safety belt according to the child restraint manufacturer instructions 13. If necessary, guide the head restraint back into the starting position. WARNING Fastening the child restraint incorrectly increases the risk of serious and fatal injury during an accident.
Page 67 Fig. 41 Keep any safety belts that are not being used away from children. Secure any safety belts not being used to prevent a child from playing with the safety belt and getting caught in it. The procedure for securing a safety belt that is not being used depends on the seating position. To secure a safety belt that is not being used for one of the outer seats: 1.
Page 68: In Case Of An Emergency
4. Set up the warning triangle to warn others on the road about the vehicle. ⇒ Safety precautions for working in the engine compartment 5. Observe safety instructions for working in the engine compartment 6. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting the...
Page 69: Emergency Equipment
Volkswagen emergency assistance service. When the emergency ﬂashers are switched on, for example while towing the vehicle, you can indicate any turns or lane changes using the turn signal lever. The emergency ﬂashers will stop temporarily. ⇒ Read and observe the important information about towing Introduction.
Page 70: Reflective Vest
Fig. 43 In the trunk lid: Holder for the warning triangle. Depending on the vehicle equipment, the warning triangle may be located in the trunk lid. 1. With the trunk lid open, turn the holder lock 90° counterclockwise ﬁg. 2. Open the holder and take out the warning triangle. 3. After use, insert the warning triangle back into the holder and lock. The warning triangle must meet the legal regulations.
Page 71: Indicator Light
The contact person will communicate in the language in which the vehicle was registered via VW Car-Net®. Roadside assistance call If you break down, you can contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance with the roadside assistance call.
Page 72: Integrated Battery
There is a system error with the Emergency Call Service. You may not be able to make an emergency call. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately and have the fault rectiﬁed. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 73: Opening And Closing
Opening and Closing Vehicle key Vehicle key functions Fig. 45 Vehicle key with key bit. Unlock the vehicle. All turn signals will flash twice. Unlock the trunk lid separately. All turn signals will flash twice. Lock the vehicle. All turn signals will flash once. Fold the key bit out and in. Indicator light: flashes when a button is pressed.
Page 74: Replacing The Button Cell Battery
Unlock and lock the vehicle manually functions. ⇒ Child safety lock Switch the childproof lock on and off Replacing the button cell battery ⇒ Volkswagen recommends having the button cell changed by suitably qualiﬁed professionals . Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Remote control vehicle key with key bit...
Page 75 Fig. 48 Vehicle key: Replacing the button cell battery (general example). Cover Button cell battery 1. Fold the key bit out. ⇒ 2. Lever off the cover ﬁg. 48 3. Lift the button cell battery out of the battery compartment ﬁg. 48 ⇒ 4. Press the new button cell battery into the battery compartment 5.
Page 76 ⇒ Disposal of old batteries and electronic devices regarding the handling and disposal of these batteries . Volkswagen recommends having this service carried out by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Synchronizing a vehicle key ⇒ Replacing the button cell battery...
Page 77: Keyless Access
If the indicator light in the vehicle key does not blink when you press one of the buttons, then the button cell battery in the vehicle key must be replaced the button cell battery. You can get an additional or replacement vehicle key from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Keyless Access Introduction Keyless Access makes it possible to unlock and lock the vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle to use this function.
Page 78 Fig. 52 In door handle: Button to unlock or lock. Button on the outside of the door handle. Unlocking the vehicle 1. Press button ﬁg. 52 on the outside of the door handle. Locking the vehicle 1. Park the vehicle. 2. Press button ﬁg. 52 on the outside of the door handle. Deactivating Keyless Access temporarily You can temporarily deactivate the Keyless Access with push-button start unlocking function to prevent the vehicle from being unlocked and started by unauthorized people: 1.
Page 79 ⇒ Keyless door handle and then redirected at the sensor, all of the windows may open Access. If the message Keyless faulty. appears in the instrument cluster display, there may be a malfunction in the Keyless Access system. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Doors and central locking button Introduction The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking system is malfunctioning.
Page 80: Central Locking Button
Vehicle is locked: the red LED light blinks for approximately two seconds, and then ﬂashes more slowly after that. The indicator light does not ﬂash if the vehicle was ⇒ Central locking locked using the central locking button in the driver's door button.
Page 81 The central locking button functions both when the ignition is on or off, but only when all the doors are closed. Only the trunk lid will open when the button in the driver's door is pressed. All doors remain locked. If the vehicle is locked from the outside using the vehicle key, the central locking buttons will be disabled.
Page 82: Child Safety Lock
4. Reattach the rubber seal. 5. Check that the door is locked. 6. Have the vehicle checked immediately by a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.
Page 83 The red LED in the vehicle door ﬂashes brieﬂy and then stays on. There is a malfunction in the locking system. 1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. If the turn signals are not ﬂashing The turn signals are not blinking as conﬁrmation when locking the vehicle:...
Page 84: Anti-Theft Alarm System
⇒ Keyless and the sensors in one door handle are permanently activated, then all windows will close Access. It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery in the vehicle is weak or drained. The vehicle can be manually unlocked or locked Introduction ⇒ If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display. This can occur if another signal interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case ⇒ Starting and stopping the engine Anti-theft alarm system The vehicle may be equipped with an anti-theft alarm system. The anti-theft alarm system monitors the doors, the hood, and the trunk lid. The anti-theft alarm system is automatically activated when you lock the vehicle.
Page 85 The vehicle may not always detect when the trunk lid is not latched if a cargo rack that is carrying cargo is mounted on the trunk lid. If the trunk lid is not latched, it may open suddenly while driving. WARNING If there is a heavy load of snow or cargo on the trunk lid, the additional weight may cause the lid to lower, which can result in serious injuries.
Page 86: Opening The Trunk Lid
Fig. 59 In the open trunk lid: handle for closing the trunk lid. Opening the trunk lid 1. To unlock the trunk lid, press the button on the vehicle key. 2. Raise the trunk lid using the button ﬁg. Closing the trunk lid ⇒ 1. Pull the trunk lid downward ﬁrmly using the handle in the interior trim panel until it latches shut in the lock ﬁg.
Page 87 Or: press the button on the trunk lid. The trunk lid will open automatically. Power closing the trunk lid 1. Press the button in the trunk lid when it is open ﬁg. 5-Seat: Or: pull the button in the driver door upward when the ignition is switched on until the trunk lid is closed. 5-Seat: Or: On vehicles with Keyless Access with push-button start: brieﬂy press and hold the button on the vehicle key.
Page 88 Fig. 62 General example of the sensor-controlled luggage compartment opener (Easy Open). If a valid vehicle key is located near the trunk lid, the trunk lid can be unlocked and opened with foot motion. 1. Position your foot behind the middle of the bumper. 2. Quickly swing the lower part of your leg close to the bumper ﬁg.
Page 89 Fig. 63 General example of the trunk lid with sensor-controlled closing (Easy Close). You can only activate the Easy Close function if a valid remote control vehicle key is detected near the trunk lid. 1. Position your foot behind the middle of the bumper. 2. Quickly swing the lower part of your leg close to the bumper ﬁg.
Page 90 Fig. 64 In the trunk lid: open the holder for the warning triangle. Fig. 65 In the trunk lid: emergency release for the trunk lid. Mechanically unlocking the trunk lid using the emergency release 1. Turn the catch of the holder for the warning triangle 90° counterclockwise ﬁg. 2. Open the holder of the warning triangle and take out the warning triangle. 3. To unlock the trunk lid, insert a suitable object into the opening in the release lever and move it across in the direction of the arrow ﬁg.
Page 91: Opening And Closing The Windows
If the trunk lid is diﬃcult to move The mechanism for opening the trunk lid may not always work automatically when the outside temperatures are around the freezing point. 1. Guide the trunk lid farther upward by hand. The Easy Open sensor function is not working Easy Open only works when the ignition is switched off. Clean the sensors in the rear bumper.
Page 92 If the closing process takes longer than several seconds, then pinch protection will be enabled again. If there is resistance to the window moving or an obstacle is blocking the window, then the window will reopen automatically. 2. If the window still cannot close, then contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 93 Controls are responding differently than expected Moisture, dirt and grease may limit the functioning of the controls. 1. Always keep the control panels clean and dry. Sunroof Opening or closing the sunroof The term “sunroof” is used as a synonym for the panoramic sliding/tilting sunroof. Fig. 67 In the headliner: sunroof button. Close the power sunroof when tilted. Tilt the power sunroof.
Page 94 This will close the sunroof without pinch protection. 2. If the power sunroof still cannot close, then contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 95 If it is not possible to close the sunroof using the power controls, the sunroof must be closed manually. Some vehicle components must be removed in order to close the sunroof manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 96: Adjusting The Steering Wheel Position
Steering wheel Adjusting the steering wheel position Fig. 68 Under the steering wheel in the steering column trim panel: lever to adjust the steering wheel position manually (general example). Fig. 69 On the steering wheel: nine o’clock and three o’clock position. ⇒ Only adjust the steering wheel before driving or while the vehicle is stationary 1. Tilt the lever ﬁg. 68 downward. 2. Adjust the steering wheel so that it can be ﬁrmly held at the outer edge with both hands at the nine o’clock and three o’clock position ﬁg.
Page 97 ⇒ 3. Press the lever all the way up until it locks ﬂush with the steering column trim panel WARNING Incorrect use of the steering wheel adjuster and an incorrect steering wheel adjustment could cause serious or fatal injuries. Always push the lever ﬁg.
Page 98: Seats And Head Restraints
4 inches (10 cm) of space between the instrument panel and your knees. If body characteristics mean that this is not possible, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have special modiﬁcations made.
Page 99 The controls on the front passenger seat are a mirror image of those for the driver seat. A seat may have both manual and power controls. Fig. 70 On the driver seat: Controls (variant 1). Operate lever to adjust lumbar support. To adjust the backrest, turn the handwheel with nothing resting on the backrest. If necessary, move the lever multiple times upward or downward to adjust the height of the seat.
Page 100: Adjusting Power Front Seats
To adjust the backrest, turn the handwheel with nothing resting on the backrest. If necessary, move the lever multiple times upward or downward to adjust the height of the seat. Pull or push the lever several times if necessary to adjust the seat cushion angle. Lift the grip to move the seat cushion forward or backwards.
Page 101 Fig. 74 Switch on the driver seat: Adjusting the lumbar support. Press the switch in the direction you would like the lumbar support to move. Move the curvature of the lumbar support forward. Move the curvature of the lumbar support backward. WARNING Careless or unintended use of the power front seats can cause serious injuries. The power front seats can also be adjusted when the ignition is switched off.
Page 102: Rear Seats
Fig. 75 Front passenger seat: Fold backrest forwards. ⇒ 1. Remove objects from the front passenger seat 2. Set the front passenger seat as low as possible. 3. Move the front passenger seat as far back as possible. 4. Move the head restraints all the way down. 5.
Page 103 For passengers in the rear seats, the risk of serious injuries increases if they do not sit upright, because the safety belts will not be positioned correctly. Only adjust the rear seat when there is no one within the seat’s range of movement. WARNING Lighters in the vehicle can become damaged or ignite unintentionally.
Page 104 Fig. 76 Under the seat cushion in the rear bench seat: Adjusting lever. 1. Pull the right or left lever upward in the direction of the arrow ﬁg. 76 and slide the corresponding section of the rear bench seat forward or backward. 2. Release the lever and allow the section of the rear bench seat to engage by sliding slightly forward or backward. Adjusting the rear seat backrest Fig. 77 Adjust the rear seat backrest.
Page 105 Fig. 79 In the luggage compartment: Remote unlocking lever for the left and right part of the rear seat backrest. 1. Move the head restraints all the way down. 2. Open the trunk lid. 3. Pull the remote release lever ﬁg. 79 for the backrest section to be folded forwards. This portion of the rear seat backrest is now unlocked and can be folded forward and down. 4.
Page 106 Folding the third row seat into the cargo ﬂoor position Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Each rear seat can be folded forward individually to increase the size of the luggage compartment. Folding the third row seats into the cargo ﬂoor position Fig. 80 Third row seat: folding the rear seat into the cargo floor position. 1. Open the trunk lid. 2. Move the head restraints all the way down. 3. Release the safety belts from both belt buckles to reduce the risk of damage to the seat and safety belt. 4.
Page 107: Head Restraints
2. Open the trunk lid. 3. To fold the rear seat backrest back, pull on the loop on the rear seat backrest ﬁg. Or: Fold the rear seat backrest back from the passenger compartment by hand. The red marking on the release lever ﬁg.
Page 108: Adjusting The Head Restraints
WARNING Driving with head restraint that have been removed or adjusted incorrectly increases the risk of serious or fatal injuries in the event of an accident or sudden driving and braking maneuvers. If a person is sitting in a seat, always drive with the head restraint correctly installed and adjusted on that seat. If a person is sitting in a seat, adjust the head restraint according to their height.
Page 109: Removing And Installing The Head Restraints
Fig. 84 General example: adjusting the head restraint on the third-row seats. 1. Slide the head restraint up or down in the direction of the arrow; you may need to press the button ﬁg. ﬁg. 83 ﬁg. 84 ﬁrst to release the head restraint. The head restraint must lock securely into place. There are two possible positions in the second row seats and one possible position in the third row seats. Removing and installing the head restraints Introduction Please read the introductory information and heed the Warnings and Notice...
Page 110: Seat Functions
Fig. 86 General example: removing the head restraint on the second-row seats. 1. If necessary, adjust the seat backrest so that the head restraint can be removed. 2. Slide the head restraint all the way upward. 3. Pull the head restraint all the way out while pressing the ﬁg. 86 button. Removing the head restraint on the third-row seats Fig. 87 General example: removing the head restraint on the third-row seats.
Page 111: Center Armrest
Center armrest Front center armrest Fig. 88 Front center armrest (variant 1). Fig. 89 Front center armrest (variant 2). To lift : Pull the center armrest up to the detents in the direction of the arrow ﬁg. 88 ﬁg. To lower: Pull the center armrest up fully. Then press the center armrest down. Fore-and-aft adjustment : slide the center armrest in the direction of the arrow all the way forwards ﬁg.
Page 112 Fig. 90 Rear center armrest There may be a folding armrest in the backrest of the rear center seat. To fold forward : pull the center armrest in the direction of the arrow using the loop ﬁg. To fold back : fold the center armrest upward in the opposite direction of the arrow ﬁg.
Page 113: Memory Function
⇒ 4. Enter and exit carefully Folding the second row seats back 1. Move the rear seat all the way back. 2. Pull the lever ﬁg. 91 and fold the rear seat backrest back into the upright position. ⇒ The entire rear seat will fold back ⇒...
Page 114 1. Set the electronic parking brake. 2. Shift the transmission to neutral. 3. Switch the ignition on. 4. Adjust the driver's seat and outside mirror. 5. Press the ﬁg. 92 button for longer than ten seconds. 6. Press the desired memory button within approximately ten seconds. A chime will conﬁrm that the settings were saved.
Page 115 Fig. 93 In the lower part of the driver seat: Massage function button. For the massage function, the lumbar support moves and massages the lumbar area of your back. ⇒ Adjusting power front The lumbar support cushioning can be individually adjusted during operation by pressing repeatedly on the corresponding switch seats. Switching the massage function on or off 1.
Page 116: Switching The Lights On And Off
3. To cancel the turn signal, move the turn signal and headlamp lever back to its basic position. If no chime sounds when the turn signal is on, contact suitably qualiﬁed professionals and have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 117: Daytime Running Lights
Fig. 95 Next to the steering wheel: light switch (one version). Switching the lights on 1. Switch the ignition on. 2. Turn the light switch to the desired position ﬁg. The daytime running light is switched on. ⇒ ⇒ Automatic headlight Automatic headlight control: the headlights will switch on or off depending on the brightness and weather conditions control.
Page 118 The light assistance systems are only aids. The driver is always responsible for turning on the correct vehicle lighting. Always turn on the low beam headlight in the dark, when it is raining, and when visibility is poor. Regularly check that the lighting system and turn signals are functioning correctly. WARNING The parking lights or daytime running lights are not bright enough to illuminate the road sufﬁciently and to be seen by other road users.
Page 119: Light Assist
Light Assist Light Assist switches off automatically if the system detects oncoming vehicles or vehicles driving ahead. Light Assist generally detects well-lit areas such as towns and deactivates the high beam headlights when driving through these areas. The high beam headlights switch on and off automatically within the limits of the system, depending on the environmental and trafﬁc conditions and the vehicle ⇒...
Page 120: Dynamic Cornering Light
The swinging behavior of the bulbs can be inﬂuenced by the selected driving mode in vehicles with driving mode selection. If the dynamic cornering light malfunctions, this is indicated on the instrument cluster display. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 121: Light Functions
Parking lights If the parking light function is switched on, both headlights will turn on along with the parking lights, sections of the taillights, the license plate lighting, and the buttons in the center console and in the instrument panel. When the ignition is switched on, the daytime running lights also turn on. Automatic parking light deactivation The vehicle detects that the 12 V vehicle battery is low and switches off the parking light early enough to ensure that the engine can still be started, but not until at least two hours have passed.
Page 122: Interior Lighting
Volkswagen dealer or authorized Volkswagen Service Facility. Without headlight range control The beam of the low beam headlights must be adjusted by an authorized Volkswagen dealer or authorized Volkswagen Service Facility to take into account the ⇒ vehicle's load .
Page 123: Ambient Lighting
driving through tunnels. Interior/reading lights, ambient lighting Press the applicable button: Switch the rear interior lights on or off. The interior lights switch on automatically when the vehicle is unlocked, a door is opened, or the vehicle key is removed from the ignition lock. Switch the reading lights on or off. Glove compartment and luggage compartment lights When opening and closing the glove compartment or trunk lid, a light will turn on or off.
Page 124: Window Wipers
Visibility Window wipers Operating the windshield wiper lever Fig. 97 On the right side of the steering column: operating the windshield wipers. ⇒ Move the wiper lever into the desired position Wipers are switched off. Interval wiping for the windshield or rain sensor mode. Interval wiping for the windshield depends on the driving speed. The higher the speed, the faster the wipers will move.
Page 125: Rain/Light Sensor
The windshield wiper lever is in the off position. Snow and ice have been removed from the windshield wipers and the windshield. Wiper blades that have frozen onto the windshield have been carefully loosened from the windshield. Volkswagen recommends using a deicing spray for this.
Page 126 The yellow indicator light turns on. The windshield wipers are not working. 1. Switch the ignition off and on. 2. If the malfunction persists, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Rain/light sensor malfunction The yellow indicator light turns on.
Page 127: General Safety Precautions
Changes to rain/light sensor reaction ⇒ View from the front Some possible reasons for malfunctions and misinterpretations in the sensor area of the rain/light sensor could be: Damaged wiper blades: damaged wiper blades can leave a ﬁlm of water or streaks on the window, and this can extend the activation time, greatly shorten the wiper intervals, or cause fast wiping time.
Page 128: Interior Rearview Mirror
If the glass on an automatic dimming mirror breaks, electrolyte ﬂuid can leak out. This ﬂuid damages plastic surfaces. Remove any leaking ﬂuid as soon as possible, for instance using a wet sponge. Interior rearview mirror Fig. 100 On the windshield: automatic dimming interior rearview mirror. Front sensor. Rear sensor. Fig. 101 On the windshield: manual dimming interior rearview mirror. Automatic dimming interior rearview mirror When the ignition is on, the sensors measure the amount of light entering from the rear ﬁg.
Page 129: Outside Mirrors
Depending on the measured values, the interior rearview mirror will dim automatically. If the amount of light entering the sensors is limited or interrupted, for example by a sunshade or attachment, the automatic dimming interior rearview mirror may not ⇒ function or may malfunction.
Page 130: Sun Visors
1. Turn rotary knob to position . 2. Adjusts the left outside mirror. The right outside mirror will be adjusted the same way (synchronized). 3. To correct the adjustment of the right outside mirror, if necessary, turn the knob to the position and adjust the right outside mirror.
Page 131: Illuminated Vanity Mirror
Fig. 103 In the front of the headliner: sun visor. Light. Remove from holder. Slide cover open. Adjustment options for the driver and front passenger sun visors: Fold toward the windshield. Remove from the holder and tilt toward the door ﬁg. 103. Illuminated vanity mirror When the sun visor is folded down, there is a vanity mirror located behind a cover. The lights ﬁg.
Page 132 This will close the sunshade without pinch protection. 2. If the sunshade still will not close, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 133 interior rearview mirror (communication window) ﬁg. 105. The uncoated areas must not be covered from the inside or outside, or have stickers on them, because this could cause malfunctions.
Page 134: Heating And Air Conditioning System
Heating and air conditioning system Climatronic Overview of the Climatronic Automatic air conditioner Climatronic is an automatic air conditioning system which warms, cools and dehumidiﬁes the air. In automatic mode, Climatronic can automatically control the air temperature, air distribution and the volume of air. The air conditioner is most effective when the vehicle interior is kept closed. If there is a build-up of heat inside the vehicle, ventilation can help to speed up the cooling process.
Page 135: Manual Air Conditioning
In the air conditioner menu or on the climate control bar Switch off the Climatronic. Adjust the blower speed. 1. To switch on the Climatronic, increase the blower speed. 2. To switch off the Climatronic, swipe towards the left on the touch control for the blower speed. Automatic mode of the Climatronic In the air conditioner menu or on the climate control bar The set air temperature is maintained constant. The air volume and air distribution are automatically controlled. Automatic mode switches off when the blower speed is changed manually. Selecting the air conditioner proﬁle The blower power in automatic mode can be controlled via the air conditioning proﬁles. 1.
Page 136: Temperature Regulation
Temperature regulation In the air conditioner menu or on the climate control bar Adjust the temperature. The air is cooled and dehumidified in cooling mode. Apply temperature settings for the driver side to all seats. Setting the temperature on the Climatronic climate control bar 1. To set the temperature of the Climatronic to +72 °F (+22 °C), tap and hold the touch control in the center between Or: to set a different temperature, swipe to the right or left on the touch control. The Climatronic displays the set temperatures.
Page 137: Seat Heating
No fresh air will enter the vehicle interior when recirculation mode is switched on. 1. Press the button in the climate control bar. When does recirculation mode switch off? ⇒ Recirculation mode will switch off in the following situations If the defrost function is switched on. If a sensor detects that the windows could fog up. WARNING Lack of air circulation can lead to sudden driver fatigue and lack of concentration, which can cause collisions, accidents, and serious injuries. Never use recirculation mode for long periods of time, because this prevents fresh air from entering the passenger compartment.
Page 138: Steering Wheel Heating
Fluids, sharp objects, and insulating materials, for example a protective cover or child restraint, can damage the seat heating function. If any odor starts to develop, turn off the seat heating immediately and have it checked by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 139: Troubleshooting
⇒ 3. Change active combination ﬁlters Service. 4. If the malfunction persists, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. NOTICE If the air conditioner is not working, switch it off immediately to prevent subsequent damage. Have the air conditioner checked by suitably qualiﬁed professionals.
Page 140: Gear Recommendation
Driving Messages about driving Pedals Fig. 108 In the footwell: pedals. Accelerator pedal Brake pedal The operation and the ability of the pedals to move freely must never be restricted by objects or ﬂoor mats. Only use ﬂoor mats that keep the pedal area open and can be secured from sliding around the footwell. WARNING Objects in the driver footwell can prevent the pedals from moving freely.
Page 141 Fig. 109 Gear recommendation on the instrument cluster display. Currently selected gear. Recommended gear for you to select. Depending on the vehicle equipment, a recommendation to select a fuel-saving gear can be displayed as a number in the instrument cluster while you are driving ﬁg. 109. ⇒ Shifting using Vehicles with an automatic transmission: To do this, the transmission must be in the tiptronic program tiptronic.
Page 142 The transmission is not lubricated when this happens and this can damage it. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacement parts that are particularly energy efﬁcient, such as new tires.
Page 143 Driver distraction can cause accidents and injuries. Operating the Infotainment system can distract you from trafﬁc. Always drive attentively and responsibly. Learn about other ways to protect the environment. Think Blue. is the worldwide Volkswagen brand for sustainability and environmental impact.
Page 144: Information On The Brakes
If you suspect that the brake pads are worn or the brake system is malfunctioning, immediately ﬁnd a suitably qualiﬁed professional and have the brake pads checked and worn brake pads replaced. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 145: Driving A Loaded Vehicle
Driving a loaded vehicle Heed the following for good vehicle handling when the vehicle is loaded: ⇒ Stow all cargo securely Transporting. Accelerate with extra care and caution. Avoid sudden braking and driving maneuvers. Brake earlier than usual. ⇒ Roof If necessary, read and heed the information about roof racks rack.
Page 146: Breaking In The Engine
NOTICE Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufﬁcient service, or not using Volkswagen Genuine parts. Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.
Page 147: Starting And Stopping The Engine
The warning light ﬂashes or turns on red or yellow. The front brake pads are worn. 1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 148: Starter Button
Always switch off the engine and take all vehicle keys with you when you leave the vehicle. Children or unauthorized people could lock the vehicle, start the engine, or switch the ignition on and activate electrical equipment, such as the power windows, which could lead to serious injuries. Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked.
Page 149: Starting The Engine
Engine restart function If no valid vehicle key is detected inside the vehicle after stopping the engine, it can be started again within approximately ﬁve seconds. A message about this will be shown in the instrument cluster display. Once this time has elapsed, the vehicle can no longer be started without a valid vehicle key inside the vehicle. WARNING Unintentional vehicle movements can cause serious injuries.
Page 150: Stopping The Engine
Jump-starting. If the engine does not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not let the engine run to warm up while the vehicle is parked. Begin driving as soon as there is enough visibility through the windows. This allows the engine to reach its operating temperature sooner and reduces the emissions.
Page 151: Remote Start Function
In vehicles with an automatic transmission, you can only remove the vehicle key from the ignition lock when the selector lever is in the P selector lever position. After the engine has been switched off, the radiator fan in the engine compartment can keep running for a few more minutes. The radiator fan will turn off automatically. Remote start function With the remote start relay function, the engine can be started remotely, in order to heat or cool the vehicle interior before the start of a journey. If the vehicle is equipped with Climatronic, this automatically heats or cools the vehicle interior to +22 °C (+72 °F) after the engine is started. When the outside temperature is below +20 °C (+68 °F), the exterior mirror heating is also switched on. At outside temperatures of below +4 °C (+39 °F), the rear ⇒...
Page 152: Electronic Immobilizer
For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle. The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen...
Page 153 Engine control is malfunctioning. 1. Pay attention to any text shown in the Volkswagen Digital Cockpit display. 2. Have the engine checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Engine control malfunction The indicator light comes on in the Volkswagen Digital Cockpit.
Page 154 2. Have the engine checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The vehicle key cannot be removed from the ignition lock An unauthorized vehicle key was inserted into the ignition lock. Remove the vehicle key as follows: V ehicles with an automatic transmission: 1.
Page 155: Start/Stop System
Ensure that the necessary conditions are met and then restart the engine if necessary. Start/Stop system Start-stop system Fig. 116 In the lower section of the center console: Button for the start-stop system. The start-stop system automatically switches the engine off when you stop and when the vehicle is stationary. The engine starts again automatically when needed. Switching on the start-stop system The function is automatically activated every time the ignition is switched on.
Page 156: Automatic Transmission
⇒ Start-stop 2. Manually deactivate the start-stop system system. 3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Automatic transmission Automatic transmission: selecting the selector lever position...
Page 157: Selector Lever Lock
Fig. 117 Selector lever with lock button (arrow) on an automatic transmission. When the ignition is switched on, the selected gear is shown in the instrument cluster display. – Parking lock The drive gears are locked. Only select this gear when the vehicle is stationary. To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever. – Reverse gear Reverse gear is selected.
Page 158 WARNING Unintentional vehicle movements can cause serious injuries. As the driver, never leave the driver seat when the engine is running and a gear is engaged. If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the selector lever to the P position. When the engine is running and the D/S or R gear is engaged, hold the vehicle with the brake pedal.
Page 159 Driving with an automatic transmission The transmission shifts up and down automatically when in the forward driving gears. Driving on an incline The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills in the N neutral setting.
Page 160 Fig. 119 Manually release the Automatic Shift Lock (ASL) (variant 1). Fig. 120 Manually release the Automatic Shift Lock (ASL) (variant 2). The engine is not starting The green indicator light turns on. The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever. 1. Press the brake pedal to select a gear. Driving is restricted by the lock button The green indicator light blinks. The lock button in the selector lever is not engaged.
Page 161 1. Press the brake pedal and select the drive position again. 2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.
Page 162: Driving On Slopes
starting the vehicle and driving slowly, like at walking speeds. Driving on slopes Hill start assist Hill start assist helps when starting to drive uphill by actively holding the vehicle in place. Functional requirements The following requirements must be met at the same time: The vehicle must be stationary and held with the brake pedal until you start driving. The engine must be running “evenly”.
Page 163: Hill Descent Control
When the gradient decreases. Or: if the transmission upshifts because the engine speed is greater than approximately 4500 rpm. Or: additionally if the cruise control system is active: if the saved speed can be complied with. Or: additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be complied with. WARNING The intelligent technology of downhill speed control cannot overcome the natural laws of physics and it can only operate within the limits of the system.
Page 164 Steering Steering information To make it more difﬁcult to steal the vehicle, the steering must always be locked before leaving the vehicle. Steering Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the steering torque, and the steering angle of the wheels.
Page 165: Selecting The Driving Mode
3. Pay attention to the messages in the instrument cluster display. 4. If the indicator light continues to ﬂash after switching the ignition back on, do not continue driving. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 166 Offroad Custom driving mode The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving. WARNING Selecting the driving mode while driving can distract you from trafﬁc and increase the risk of accidents. Always drive attentively and responsibly.
Page 167 1. To be able to shift into S, select another driving mode. The driving mode or the vehicle systems do not behave as expected ⇒ Standard behavior of the driving mode and the vehicle systems 1. Pay attention to the standard behavior of the driving mode and the vehicle systems Offroad display Fig. 122 In the Infotainment system: Offroad display.
Page 168 can be driven on. Driving off-road requires different skills and handling practices compared to driving on developed roads. This vehicle is not designed for traveling with an “expedition driving style”. ⇒ Selecting the driving With 4MOTION Active Control in a four-wheel drive vehicle, various vehicle tuning adjustment can be selected to the driver's preference mode.
Page 169 Sections of terrain that seem safe could be very dangerous. Potholes, depressions, ditches, hollows, obstacles, shallow areas, and soft and swampy ground are often not detected as such and can be completely or partially covered by snow, water, grass, or branches on the ground. Driving over such sections of terrain can cause accidents, serious injuries, and vehicle malfunctions.
Page 170 ⇒ Volkswagen recommends to never drive off-road alone. At least two off-roading vehicles should drive together off-road. An unexpected situation could occur at any time. Therefore, it is especially wise to have equipment that can be used to call for emergency assistance.
Page 171 in time without also getting stuck. NOTICE Always make sure there is enough ground clearance under the vehicle. Severe damage to the underbody can occur if the vehicle hits the ground. This damage can cause vehicle breakdowns and make it impossible to continue driving. Shifting gears correctly Safety precautions for driving off-road Refer to...
Page 172 Driving through fast-ﬂowing water ⇒ The strength and speed of the current and the depth of the water can be dangerous and unpredictable . Vehicles can be swept away by the current. Even vehicles with generous ground clearance can get stuck if the ground beneath their tires is swept away. Flowing water backs up against one side of the vehicle, making the water deeper on that side.
Page 173: Driving Downhill
afterward before you drive anywhere else. Driving with low tire pressures can cause the driver to lose control of the vehicle and increases the risk of serious and fatal injuries. Recommendations if the vehicle is stuck Refer to Safety precautions for driving off-road ⇒ The vehicle becomes stuck when the wheels have sunk so deeply into the ground that the vehicle can no longer move forward or backward under its own power. To rock the vehicle out of sand or mud, training and a lot of strength are necessary.
Page 174 Drive in ﬁrst gear when driving down steep hills. Use the brakes gently to reduce the risk of losing control of the vehicle. Never exceed the tilt angle of the vehicle. If it is possible and not dangerous, drive straight downhill along the fall line (maximum slope). ⇒...
Page 175: After Off-Road Driving
⇒ such as twigs, leaves, or pieces of wood . If any damage or leaks are discovered, seek assistance from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. ⇒ Safety precautions for working in the engine compartment...
Page 176 engine. Flammable materials, such as wet leaves, can ignite near hot vehicle components. A ﬁre can increase the risk of serious injury. Stuck objects can damage the fuel lines, brake system, seals, and other components on the chassis. This can cause accidents and loss of control of the vehicle.
Page 177: Driver Assistance Systems
Driver assistance systems Cruise control system Introduction The cruise control system helps to maintain a set speed. Speed range The CCS is available at speeds above approximately 15 mph (approximately 20 km/h) when driving forward. Driving with cruise control system You can override the stored speed at any time, for example, to pass another vehicle. Cruise control is paused while the vehicle accelerates and then resumes the stored speed.
Page 178 ⇒ Cruise control system is malfunctioning Malfunction. The yellow indicator light turns on. 1. Switch off CCS and seek assistance from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Control is canceled automatically The vehicle has exceeded the stored speed for an extended period.
Page 179: Adaptive Cruise Control (Acc)
Brake assistance systems, for example ASR or ESC, are active. The vehicle has been braked by Front Assist. If the problem persists, switch off CCS and seek assistance from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 180 The ACC does not stay active in the following scenarios: The stationary phase lasts several minutes. A vehicle door is opened. The ignition is switched off. WARNING If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will start driving automatically. The vehicle may not be able to detect obstacles in the vehicle's path when this happens.
Page 181 Fig. 130 Driving around curves. The radar sensor only measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or vehicles driving ahead may not be detected ﬁg. 130. Vehicles outside the sensor range Fig. 131 Narrow vehicle. Fig. 132 Changing lanes. The ACC may not react, may react with a delay, or may react in a way that is not desired in the following situations: If there are vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles ﬁg.
Page 182 Fig. 133 Left side of the multi-function steering wheel (variant 1). Fig. 134 Left side of the multi-function steering wheel (variant 2). Switching on 1. Press the button. ACC is not yet functioning. Starting the Cruise Control System 1. Press the button while driving forward. ACC saves the current speed and maintains the set distance. If the current speed is outside the speciﬁed speed range, the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too quickly.
Page 183: Switching Off
Resuming the Cruise Control System 1. Press the button. ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and indicator lights turn on corresponding to the driving situation. Switching off 1. Press and hold the button.
Page 184: Front Assist
Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle. The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 185: Automatic Braking
Autonomous Emergency Braking (Front Assist) may intervene when not desired, e.g. when the function is limited. Therefore, consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary. If you are unsure which functions the vehicle has included, consult suitably qualiﬁed professionals before starting your journey. Volkswagen recommends contacting your Volkswagen dealership.
Page 186 The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react. Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for example, an advance warning or immediate warning, but rather an automatic braking maneuver that occurs straight away, so as to best protect the detected object.
Page 187 However, Front Assist is not available or its availability is restricted while the indicator light is turned on. ⇒ Front Assist Volkswagen recommends always leaving Front Assist, distance warning, and advance warning switched on. For exceptions to this, see limitations. Switching on and off You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.
Page 188 Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle. The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 189: Switching On And Off
Lane Assist is not available The system is not available under the following conditions (inactive system status): The vehicle speed is less than around 55 km/h (around 30 mph). Lane Assist has not detected a road lane marking. In tight curves. Temporarily, when the driving style is very dynamic. When the turn signals are switched on before a manual lane change.
Page 190 The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable damage modiﬁcations. Malfunction or fault. Stop the engine and restart. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. It can take a few seconds once the ignition has been switched on for a system fault to be recognized.
Page 191 Displays Fig. 137 In the instrument cluster display: Display during active control. Adaptive lane guidance is active. Set distance, no vehicle recognized in front. Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment: Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active. Travel Assist active, Adaptive Cruise Control active and adaptive lane guidance passive. Driver intervention request If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds with a message in the instrument cluster display and with audible warnings.
Page 192 Fig. 138 Left side of the multi-function steering wheel (variant 1). Fig. 139 Left side of the multi-function steering wheel (variant 2). Switching on the start control 1. Press the button on the multi-function steering wheel. The green indicator light turns on in the instrument cluster display . A notiﬁcation is also displayed. Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead. At the same time, the vehicle is kept in its lane by steering movements when road markings are detected. Canceling Adaptive Cruise Control 1.
Page 193 The system limitations are not adhered to. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Take over the steering The white warning light will come on and a message will be shown in the instrument cluster display.
Page 194: System Intervention
Switch off the Lane Keeping System (Lane Assist). Do not use the comfort drive Travel Assist. Seek assistance from suitably qualiﬁed professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Lane Change System (Side Assist)
Page 195: System Function
Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Switching on and off You can view the switched on condition of Side Assist in the instrument cluster display and in the Infotainment system. You can also switch Side Assist on and off there. In the instrument cluster display: 1. Press the button.
Page 196 Malfunction or fault. The yellow indicator light turns on. In addition, the yellow central warning light comes on. 1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Malfunctioning sensor view, malfunction message, system switches off automatically ⇒ Exterior care and Clean the radar sensors and remove labels or accessories from the radar sensors cleaning.
Page 197: Electronic Parking Brake
Parking and maneuvering Parking Parking the vehicle WARNING Parking the vehicle incorrectly can result in the vehicle rolling, even on slight downhill slopes. This can cause accidents and serious injuries. When parking, always follow the steps in the speciﬁed order. Make sure the parking brake is set before exiting the vehicle and the red indicator light in the instrument cluster display is on after switching off the ignition.
Page 198 Fig. 141 In the center console: button for the electronic parking brake. Switching on 1. When the vehicle is stationary, pull and hold the button for the electronic parking brake ﬁg. 141 The yellow indicator light in the button turns on. If the electronic parking brake is switched on, the red indicator light comes on in the instrument cluster. Switching off 1. Switch the ignition on. 2. Press the brake pedal and press the button.
Page 199: Safety Instructions
The yellow central warning light comes on. The symbol with a message is additionally shown in the instrument cluster display. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 200 The cameras only show two-dimensional images on the screen. Due to the lack of depth of ﬁeld, it may be difﬁcult or impossible to identify protruding objects or recesses in the road. Volkswagen recommends practicing with the parking systems in a location or parking space with no traffic in order to become acquainted with the systems and their functions. Requirements The doors and trunk lid are closed.
Page 201 Park Assist displays Switch Park Assists on and off. Area View displays Front perpendicular parking. Rear perpendicular parking. Front cross traffic. Rear cross traffic. Off-road. Display both areas next to the vehicle at the same time. Display the driver’s side only. Display the passenger's side only. Switch to trailer or off-road support (depending on the country). 3D views. Switch to top view of the vehicle and surrounding area. Top view of the vehicle and surrounding area (3D view) from directly above. Top view of the vehicle and surrounding area (3D view) from diagonally above. Vehicle and surrounding area from the side (3D view). NOTICE The system will only provide visual and audible warnings for obstacles within the vehicle's path. At the latest, brake the vehicle when the next to last segment of an obstacle is displayed or a warning tone sounds continuously. The orientation lines superimposed on the camera image are shown by the system regardless of the vehicle's surroundings. There is no automatic obstacle detection by the camera while it is active. The driver must evaluate whether the vehicle will fit in the parking space.
Page 202 1. Note any messages on the instrument cluster display and in the Infotainment system. NOTICE Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility in the event of a parking system malfunction. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 203: Park Distance Control (Pdc)
Park Distance Control (PDC) Introduction Park Distance Control assists the driver when parking and warns if there are obstacles. Fig. 142 Infotainment system: Display of Park Distance Control (general example). Obstacle detection. Steering lock. System function The Park Distance Control system (PDC) detects the distance to an obstacle using sensors in the front and rear areas of the vehicle. ⇒ The Park Distance Control warns you of an obstacle via colored segments on the screen of the Infotainment system and via warning chimes ﬁg.
Page 204 Fig. 143 In the center console: Park Distance Control button. Switching on 1. Select the reverse gear. Or: Press the button ﬁg. 143. Or: Press the button. Or: The vehicle will roll backward. Switching off 1. Press the button ﬁg. 143. Or: Press the button. Or: engage the P selector lever position. Or: the vehicle is driving forward at more than approx.
Page 205 Parking mode selection The screen views in the Infotainment system depend on the vehicle equipment. Perpendicular parking: Guide lines help when parking in reverse perpendicular to the road. Parallel parking: Guide lines and boxes help when parking in reverse parallel to the road. Trailer support or off-road support (depending on the country): Depiction of the area immediately behind the vehicle with a high zoom factor and guide lines.
Page 206 Steering toward the selected parking space. Aligning the vehicle within the parking space. Road surface. Selected parking space. Side boundaries of the selected parking space. Rear boundary of the parking space. 1. Position your vehicle in front of the parking space ﬁg.
Page 207 Fig. 146 Infotainment system: Parking parallel to the road. Searching for a parking space. Steering toward the selected parking space. Aligning the vehicle within the parking space. Road surface. Obstacle or assisting box. Side boundary of the parking space. Obstacle or assisting box. 1. Press the button or function key before driving past the parking space. 2.
Page 208: Park Assist
Park Assist Introduction Park Assist displays a suitable parking space and assists the driver when parking and leaving the parking space. System function ⇒ Park Assist is an extension of the parking system Introduction. ⇒ Park Assist steers the vehicle into a parking space while you operate the accelerator pedal, the gears and the brake WARNING The intelligent technology of the Park Distance Control (PDC) cannot overcome the natural laws of physics and it can only operate within the limits of the system.
Page 209 Fig. 148 In the instrument cluster display: park modes for driving into parking spaces. Parallel parking in reverse. Cross parking in reverse. Cross parking driving forward. Searching for parking spaces 1. Press the button ﬁg. 147. The yellow indicator light turns on and the parking function is active. 2. While paying attention to trafﬁc around your vehicle, drive slowly past a row of parked vehicles. Park Assist will automatically search for a suitable parking space.
Page 210 Fig. 149 In the instrument cluster display: parking perpendicular to the road. Searching for a parking space. Driving into a parking space. Maneuvering into a parking space. Prompt to drive forward. Your vehicle. Parking vehicle or obstacle. Detected parking space. Request to drive backwards. Request to brake. Progress bar (relative distance remaining). 1.
Page 211: Exiting A Parking Space
Exiting a parking space Please read the introductory information and heed the Warnings and Notice Safety instructions ⇒ Fig. 150 In the instrument cluster display: reversing out of a parking space parallel to the road. Vehicle parking. Your vehicle. Progress bar (relative distance remaining). Direction of travel when driving out of a parking space. ⇒ Park Assist can exit parallel parking spaces if the requirements are met Requirements. 1. Press the button.
Page 212: Switching On And Off
WARNING The intelligent technology of the Park Distance Control (PDC) cannot overcome the natural laws of physics and it can only operate within the limits of the system. Not paying attention can result in accidents, serious injuries and vehicle damage. The PDC cannot replace the driver's attention.
Page 213: Rear Traffic Alert
Fig. 152 Infotainment system: screen display of Area View. Front camera. Rear camera. Area View is displayed on two sections of the Infotainment system screen ﬁg. 152: Left screen section The vehicle is displayed from a bird’s-eye view. By tapping on one section, the display changes to the right section of the screen. Right screen section Depending on the section selected on the left screen, separate camera images will be displayed.
Page 214: Braking Assistance Systems
Or: Depending on the vehicle equipment, press the button for driver assistance systems. ⇒ Vehicle settings Or: Depending on the vehicle equipment, open the vehicle settings in the Infotainment system menu. 2. Switch the Rear Trafﬁc Alert on or off. System function Fig. 153 Rear Traffic Alert, general example: monitored area around the vehicle that is exiting a parking space.
Page 215 When the ignition is switched on, the condition of the braking functions is automatically checked. The indicator lights will come on brieﬂy and then turn off. If an indicator light remains on permanently, there is a malfunction. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately.
Page 216: Troubleshooting
Troubleshooting or ABS failure or malfunction The yellow indicator light turns on. 1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The vehicle can be braked without ABS. ESC malfunction The yellow indicator light turns on.
Page 217 Locked rear wheels can lead to loss of vehicle control. If possible, reduce your speed and drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake system checked.
Page 218: Practical Equipment
Practical equipment Storage compartments Introduction WARNING Loose objects can be thrown around the inside of the vehicleduring sudden driving or braking maneuvers. This can cause serious injuries and loss of vehicle control. Store objects in only closed storage compartments. Always keep the storage compartments closed while driving. Only hang lightweight clothing, up to a maximum of 5.5 lbs (approximately 2.5 kg), from the coat hooks in the vehicle.
Page 219 Fig. 155 Under the front seat: Drawer. Opening the drawer 1. Press the button on the door handle and pull out the drawer. Closing the drawer 1. Slide the drawer under the front seat until it engages. WARNING An open drawer or objects falling out into the driver's footwell can hinder your operation of the pedals. This can cause accidents and serious injuries. Always keep the drawers closed while driving.
Page 220 The 12 V vehicle battery will drain if the ignition and electrical devices are switched on while the engine is switched off. Unshielded devices can cause malfunctions in the radio, the Infotainment system and in the vehicle electronics, depending on the vehicle equipment. Sockets in the vehicle Please read the introductory information and heed the Warnings and Notice Introduction ⇒ Do not exceed the maximum power of the sockets. The power draw of the external devices is indicated on their identiﬁcation labels. 12 V socket Fig. 156 In the front storage compartment, in the rear center console, or in the luggage compartment on the left side: folding 12-volt socket (general example). ⇒ The total continuous output of all 12 V sockets in the vehicle is 120 watts Introduction.
Page 221: Temperature Cut-Off
Fig. 157 In the luggage compartment on the left-hand side: 230-volt socket, 115-volt socket, or 100-volt socket. The maximum power is 150 watts (peak power: 300 watts). The socket is activated automatically if you plug in a connector while the engine is running. If enough power is available, you may be able to use the socket, even if →...
Page 222: Data Transmission
Only use data carriers, Bluetooth devices and cell phones in the vehicle that do not contain any manipulated data or malware. Only have the vehicle repaired and serviced by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 223 Introduction Please read the introductory information and heed the Warnings and Notice ⇒ VW Car-Net is part of Connected Vehicle Services and makes driving a Volkswagen more convenient. The In-Vehicle Services can be used via the control for voice services in the roof console. Emergency Call Service If you or your passengers require medical assistance or help from the police, press the emergency call button. You will be connected to a contact partner at the Volkswagen emergency call center, who will assess your situation and, if required, will send the police or medical help to the GPS location of your vehicle.
Page 224: Establishing A Data Connection
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client) client. A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net. The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe legal regulations for the country where you are operating the vehicle. There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible volume of data. Information on this can be obtained from the mobile network provider.
Page 225: Determining Network Information
Network setup Allow Internet connection. Or: Data connection Integrated data connection. The types of possible data connections depend on the country and equipment. Setting up and deactivating a Wi-Fi hotspot The Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices. To connect to the Internet and, for instance, to be able to use VW Car-Net, a data connection is additionally required, for example via an internal eSIM card, a CarStick or an external Wi-Fi device.
Page 226: Adjusting The Settings
Which App-Connect technologies are available to you depends on the country and on the cell phone in use. MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen. Volkswagen is not responsible if these technologies are canceled, discontinued or deactivated during the service life of the vehicle.
Page 227 Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Content from Volkswagen apps and third party provider apps displayed on cell phones can be displayed on the Infotainment system screen using Volkswagen App- Connect. Apps from third-party providers may be incompatible. The use of apps and the required mobile phone connection may be subject to additional charges.
Page 228: Apple Carplay
The USB cable being used must be an original cable from Apple. Apple CarPlay Wireless : Bluetooth and Wi-Fi must also be activated on the iPhone. These technologies may not be available in all countries. Information on technical requirements, compatible iPhones, certified apps and availability can be found at the Volkswagen and Apple CarPlay website or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Connecting When connecting an iPhone for the ﬁrst time, follow the instructions on the Infotainment system screen and the iPhone display.
Page 229: Android Auto
The USB cable used must be an original cable from your mobile device manufacturer. Android Auto Wireless: Bluetooth and Wi-Fi must also be activated on the smartphone. These technologies may not be available in all countries. Information on technical requirements, compatible smartphones, certified apps and availability can be found on the Volkswagen and Android Auto websites or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Connecting When connecting a smartphone for the ﬁrst time, follow the instructions on the Infotainment system screen and the smartphone display.
Page 230 Information about technical requirements, compatible cell phones, certified apps and availability can be found via the Volkswagen and MirrorLink website or at your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Connecting When connecting a cell phone for the ﬁrst time, follow the instructions on the Infotainment system screen and the cell phone display. The requirements must be met in order to use MirrorLink. Start MirrorLink: 1. Tap MENU App-Connect Or: press APP .
Page 231: Bluetooth Interface
Fig. 158 Possible USB ports in the vehicle (general example). USB port, type C. USB port, type A. USB port types The vehicle may contain the following USB ports: Type A : Suitable for data transfer and charging function. Type A : Only suitable for charging function. Type C : Suitable for data transfer and charging function. Type C : Only suitable for charging function.
Page 232: Controlling Playback
Introduction Please read the introductory information and heed the Warnings and Notice ⇒ The Bluetooth interface is a wireless connection. In Bluetooth audio mode, audio ﬁles that are on a Bluetooth audio source that is connected via Bluetooth, such as a cell phone, can be played through the vehicle speakers. Bluetooth audio mode is only possible in vehicles equipped with a factory-installed mobile phone interface that supports this function.
Page 233 5. Follow the instructions shown on the Infotainment system screen and on the Wi-Fi audio source screen. The function key for selecting the audio source in the Media main menu can vary if another audio source is connected with the Infotainment system, e.g. by , and is selected.
Page 234: Infotainment System
Refer to ⇒ Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership of third-party sites reached through links and is not responsible for their content. Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible for the accuracy, currentness, and completeness of this non-proprietary information, and for ensuring that the rights of third parties are not violated.
Page 235 Never allow displays and information on the screen to cause you to engage in behavior that poses a safety risk. Always drive attentively and responsibly. WARNING Setting the volume too high prevents warning chimes from being heard from outside and can cause hearing damage. This is true even if you are exposed to a loud volume for only a short time.
Page 236: User Information
WARNING Driving recommendations and trafﬁc signs displayed in the navigation system may differ from the actual trafﬁc situation. Trafﬁc signs, signal systems, and trafﬁc regulations take priority over the driving recommendations and displays in the navigation system. Adapt your speed and driving style to the visibility, weather, road and trafﬁc conditions. Certain events, such as road closures, can considerably increase the original estimated driving time and distance to the destination, or navigation there may be temporarily impossible.
Page 237 Fig. 159 Overview: display and control unit, 8" version. Possible sensor areas for opening main menus: ⇒ Radio RADIO mode. ⇒ Media MEDIA mode. ⇒ Mobile phone PHONE interface. ⇒ Voice VOICE control. The sensor area does not have a function in some countries. ⇒ Navigation. ⇒ App-Connect. The sensor area does not have a function in some countries. SOUND .
Page 238 It is not possible to conﬁgure the position of the function keys. 1. To open a main menu, tap the corresponding function key e.g. for the phone interface. Views (current view is highlighted) Certain menus and functions have multiple views with different content. The current view is highlighted. Tap a selection to switch to a view.
Page 239: Media Drives
MENU Opens the home screen. ⇒ Mobile phone PHONE interface. ⇒ App-Connect. The button does not have a function in some countries. ⇒ Voice VOICE control. The button does not have a function in some countries. Rotary knob. Function keys for main menus. ⇒...
Page 240 If the Infotainment system cannot read the data on an SD card, a corresponding message will be displayed on the screen. An SD card with navigation data cannot be used as a storage medium for other files. Any saved files will not be recognized by the Infotainment system. Operating the Infotainment system Refer to Safety instructions ⇒ Opening the instructions (if available) Further information and tips on operation can be found in the digital manual for the Infotainment system. 1. Tap HOME Guide. Switching the Infotainment system on and off The Infotainment system starts up when the ignition is switched on, unless it was previously switched off manually. The Infotainment system starts at the volume that was last set, as long as this does not exceed the preset maximum switch-on volume.
Page 241 The Infotainment system views contain tiles for accessing additional menus and functions. Adjust the tiles and displayed tile functions in the Infotainment system views to manage the Infotainment system as you wish. 1. Tap and hold tiles until an additional window appears. 2.
Page 242: Cleaning The Screen
When cleaning the screen, please note this checklist: The Infotainment system is switched off. Use a soft, clean cloth that has been moistened with water. Or: use a cleaning cloth which is available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. For stubborn dirt: NOTICE If you clean the screen with incorrect cleaning agents or when dry, you may damage it.
Page 243: Radio Mode
Windows® is a registered trademark of Microsoft Corporation, Redmond, USA. This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. Copyright Audio and video ﬁles saved on data carriers and audio sources are generally subject to copyright regulations in compliance with applicable international and national laws.
Page 244 Symbols in the FM and FM/DAB frequency band Show the station list of FM and country-dependent DAB stations. Display the frequency band for manual selection of the FM frequency. Only possible when the summarized station list is switched off. Symbols for Internet Radio operation Open full-text search. Internet Radio reception not possible. Display the last internet radio station. Display the 100 most popular internet radio stations. Display the available Internet Radio podcasts. Display Internet Radio stations that originate from the preferred country. Display Internet Radio stations that transmit their program in the preferred language. Display Internet Radio stations whose programs are of the preferred genre. Display the station selection. Symbols for HD radio operation Station supports HD Radio. or Tune the HD Radio substations. Open the Emergency list of the “HD Radio Emergency Alerts” function. HD Radio logo. Symbols for satellite radio operation Display the channel list. Open the window for entering the channel number. Adjusting, tuning, and storing stations Safety instructions Refer to ⇒ Selecting the frequency band or reception mode Before selecting a station, you must ﬁrst select a frequency band or reception mode.
Page 245 4. Tap the desired station. The selected station will be tuned. SCAN Search in SCAN mode (AM, FM and FM/DAB) In SCAN mode, the stations in the frequency band are set automatically in succession and played for approx. 5 seconds each. 1. To start SCAN mode, tap SCAN. SCAN mode starts and the current station is shown on the display.
Page 246 The vehicle is assigned to your VW Car-Net user account. You have purchased a corresponding active data package for an Internet connection and have also purchased a “Plus Online Radio subscription” via the VW Car-Net app or the VW Car-Net website, USA: vw.com/carnet, Canada: vw.ca. SiriusXM Safety instructions Refer to...
Page 247 Play Ahead Controls With the “Play Ahead Controls” function, both live and on-demand content can be played and paused, and you can jump forwards or backwards in the playback. Presets SiriusXM live channels and on-demand shows can be saved as a preset. Up to 36 presets can be saved. Saving SiriusXM content as Presets 1.
Page 248: Media Mode
Playlists only deﬁne the order of play and refer to the saved location of the media ﬁles within the folder structure. No media ﬁles are saved in playlists. To play a playlist, the media ﬁles must be present in the data storage device memory location, to which the playlist refers. Volkswagen is not responsible for damaged, altered or lost files on data carriers. Equipment features and media symbols...
Page 249 Vorbis. OPUS. WMA. WAV. Video playback in these formats: MPEG-1 and MPEG-2 (.mpg, .mpeg, .mkv, .avi). ISO MPEG-4 ASP; Xvid (.mp4, .m4v, .mov, .mkv, .avi). ISO MPEG-4 AVC/H.264 (.mp4, .m4v, .mov, .mkv, .avi). Windows Media Video 9 (.wmv, .asf, .mkv, .avi). Cross-device playlists.
Page 250 Selecting from favorites You can save individual tracks, albums, artists and genres under favorites for playback. 1. Open favorites. 2. Tap on your favorites. Depending on the selection, all tracks in favorites will be added to playback. Saving favorites Only media ﬁles that are saved in My Media in the music and video folders can be saved as favorites. You can save individual tracks, albums, artists and genres as favorites.
Page 251 Prerequisites for using online functions in media mode: The vehicle has VW Car-Net. You have registered and you have an active VW Car-Net user account. Your vehicle is assigned to your user account. You have purchased a corresponding active data package for an Internet connection via the VW Car-Net app or via the VW Car-Net website, USA: vw.com/carnet, Canada: vw.ca.
Page 252 Routing is subject to ongoing changes, like new streets, construction zones, road closures, or changes to street names or house numbers. Using outdated navigation data can lead to errors or uncertainty when using route guidance. Control navigation map To ensure an optimum view, you can also operate the navigation map using enhanced ﬁnger movements. Moving the navigation map Recommendation: Use index ﬁnger.
Page 253: Additional Symbols
Updating navigation data manually Up-to-date navigation data for larger regions, such as Western Europe, can be downloaded online at www.volkswagen.com and stored on a suitable USB data carrier, available to buy in stores. If the Infotainment system is switched off during the process, installation will be interrupted and it will continue automatically once the system is turned on again.
Page 254 1. Tap HOME System information. Or: tap MENU System information. Inputting destinations and starting route guidance Safety instructions Please read the introductory information and heed the Warnings and Notice ⇒ Depending on country and vehicle equipment, different functions are available for the input of destinations. ⇒ Equipment and symbols of the navigation system For further information about symbols on the Infotainment system screen, see You can further restrict your search with speciﬁc suggestions in the results list, e.g.
Page 255: Off-Road Navigation
Selecting the destination and starting the navigation system 1. Tap 2. Tap on the desired destination. 3. Tap Route. Quick start 1. Tap 2. Tap and hold the preferred destination for a few seconds. Selecting on the map The navigation map contains active areas at many points which are suitable for the input of a destination. To enter a destination, tap on your preferred position or preferred location on the map.
Page 256 1. Tap the trafﬁc report. 2. Tap Avoid. The route will be recalculated. Only one traffic report can be used for each route guidance to avoid traffic disruptions in this manner. Additional dialog box in the route plan Tapping the route plan entries may cause a dialog box to open with additional options for these entries. The options available depend on the entry that is tapped. Functions in the split screen: Display on map Displays the selection on the map.
Page 257 The symbols may look different depending on the Infotainment system. Handle and display a call. End or decline a call. Mute the hands-free system. Put a call on hold. Continue a call. Add participants to a phone conference or begin a phone conference. Make an emergency call (SOS). Receive breakdown assistance. Voice mail. Receive information about Volkswagen and various value added traffic and travel services. Call list symbols 1. To open the call lists, tap on Received incoming call. Outgoing call. Missed call. Frequent calls or favorites from your cell phone (if supported by your cell phone). Telephone number (company). Telephone number (private). Mobile telephone number. Fax device. Fax device (company).
Page 258 Switch off the cell phone and phone interface at locations where there is a risk of explosions and locations with speciﬁc regulations. NOTICE The cell phone must always be switched off in areas with special regulations relating to or prohibiting the use of cell phones. Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the devices.
Page 259: Pairing A Cell Phone
To charge a Qi-capable cell phone, place a suitable cell phone, without a protective case and with the display and the entire surface facing up, ﬂat in the center of the shelf. The charging process starts automatically. The Infotainment system installed at the factory informs you when the charging process is starting and, if necessary, if there are any foreign objects with metal components in the storage compartment.
Page 260 Infotainment system, you can switch between an active and an inactive connection. In order to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system. Difference between the types of connection ActiveThe cell phone is paired and connected. You can carry out phone interface functions using data from this cell phone. PassiveThe cell phone is paired and connected. You can only take incoming calls via the mobile phone interface. Other functions are not available.
Page 261: Voice Control
Sending an e-mail 1. Tap E-MAIL New message and enter the message on the screen. 2. Enter the desired contact in the search bar. 3. Tap OK to send the message. Phone directory, favorites and speed dial keys Safety instructions Refer to ⇒ Phonebook This ﬁrst time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If necessary, conﬁrm the transfer on the cell phone.
Page 262 Command-based voice control (standard) Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a ﬁxed syntax in order to be recognized correctly, e.g. “Navigate to [city, street name, house number ]”. You can ﬁnd further examples in the Infotainment system. The command-based voice control can be carried out in any available language.
Page 263: Troubleshooting
Start voice control by using the activation word or the Talk button on the multi-function steering wheel. Voice commands are not recognized due to a system error. Contact suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 264: Luggage Compartment Cover
Transporting Stowing luggage and cargo Stowing luggage securely in the vehicle Distribute luggage as evenly as possible in the vehicle. Do not cover any vent openings. ⇒ Always stow luggage and heavy objects in the luggage compartment and place them as far forward in the compartment as possible. ⇒...
Page 265 Opening and closing the luggage compartment cover Fig. 162 In the luggage compartment: open the luggage compartment cover (general example). Recessed grip in the luggage compartment cover. Opening the luggage compartment cover Depending on vehicle equipment, there may be a luggage compartment cover located behind the second row of seats. 1. Pull the luggage compartment cover out by the handle ﬁg. 162 and pull it upward out of the side retainers (arrows).
Page 266 Fig. 163 In the luggage compartment: removing the luggage compartment cover. Side panel on the luggage compartment cover. Removing the luggage compartment cover 1. Open the luggage compartment cover if necessary. 2. Press the side panel on the luggage compartment cover ﬁg. 163 in the direction of the arrow and hold it in place. 3.
Page 267 Fig. 164 In the luggage compartment: Lifting up the luggage compartment floor. Opening the luggage compartment ﬂoor 1. Slide your ﬁngers into the recessed grip ﬁg. 164 and lift the luggage compartment ﬂoor in the direction of the arrow. Closing the luggage compartment ﬂoor ⇒ 1. Gently lower the luggage compartment ﬂoor To increase the amount of available storage space, depending on the vehicle equipment, it may be possible to adjust the height of the luggage compartment ﬂoor ⇒...
Page 268: Luggage Compartment Features
When closing the second luggage compartment ﬂoor, always carefully guide it downward and do not drop it. Always distribute loads as evenly as possible across the entire luggage compartment ﬂoor to avoid concentrating the load in a single place. Depending on vehicle equipment, compartments for storing small objects may be provided below the luggage compartment floor. Volkswagen recommends tying down objects to the tie-downs using fixation belts or tensioning straps. Luggage compartment features Tie-downs...
Page 269: Shopping Bag Hooks
Always secure elastic tensioning straps to the tie-downs in the front part of the luggage compartment ﬁrst, then pull them to the loading edge and secure them to the tie-downs there. If the tensioning straps slip they will spring away from your body. Suitable straps and cargo securing systems are available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 270: Load-Through Hatch
Fig. 168 In the luggage compartment: fold-out shopping bag hooks. You may have shopping bag hooks in your luggage compartment for hanging light shopping bags. WARNING Never use the shopping bag hooks to tie down pieces of luggage or objects. The shopping bag hooks could break during sudden braking maneuvers or in the event of an accident.
Page 271 4. Secure objects with the safety belt. 5. Close the trunk lid. Closing the load-through hatch ⇒ 1. Fold the luggage compartment pass-through backwards and press it ﬁrmly into the catch until it securely engages . The red marking on the release button ﬁg.
Page 272: Trailer Towing
Driving a trailer not only increases the vehicle load, but requires more concentration from the driver. Vehicles with a start/stop system Before trailer towing using towing brackets which have not been retroﬁtted by Volkswagen, the start/stop system must be manually deactivated and remain ⇒ Start-stop deactivated during the entire trailer towing process system.
Page 273 Never try to “straighten out” a swaying trailer by accelerating. WARNING When towing with towing brackets which have not been retroﬁtted by Volkswagen the start/stop system must always be manually deactivated. Otherwise this can lead to a failure in the brake system and can cause accidents and severe injury.
Page 274: Loading A Trailer
The towing weight consists of the actual weights of the loaded towing vehicle and the loaded trailer. In some countries, trailers are divided into classes. Volkswagen recommends consulting with an authorized Volkswagen dealer or authorized Volkswagen Service Facility about suitable trailers. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 275: Trailer Stabilization
Driving with a trailer and transporting heavy or large objects can change the vehicle handling performance and increase the braking distance. Ensure sufﬁcient visibility behind you. Attach additional rearview mirrors if rear visibility is impaired due to the trailer. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 276: Trailer Hitch
Take your foot off the accelerator pedal when a system is actively regulating. WARNING The trailer stabilization may not be able to detect all driving situations correctly. The trailer stabilization switches off when ESC is deactivated. Trailer stabilization may not always detect if a light trailer is swaying and stabilize it. When driving on slippery roads with poor traction, the trailer can still jackknife despite the trailer stabilization.
Page 277: Retrofitting A Trailer Hitch
Only have work on your trailer hitch or the retroﬁtting of a trailer hitch carried out by an authorized Volkswagen dealer or authorized Volkswagen service facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 278 Bulky objects can be transported on the vehicle roof using the roof rack. If you are not sure if your vehicle is designed to have a roof rack installed, check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 279 WARNING Securing the roof rack and base incorrectly or using them incorrectly can cause the cargo or the entire assembly to come loose from the vehicle roof, which can cause accidents and injuries. Only use the roof rack and base if they are undamaged and secured correctly. Always mount the roof rack and base correctly.
Page 280 Refueling incorrectly can cause ﬁres, serious injuries, and vehicle damage. Only use fuel that is approved for your vehicle. Do not use any fuels containing metal and only use service additives approved by Volkswagen in the respective proportion. Immediately remove any fuel that has spilled on vehicle components.
Page 281 The fuel used must meet one of the following standards. The vehicle must not be refueled with other fuels If fuel with the speciﬁed standards is not available, contact suitably qualiﬁed professionals for information about which fuels are suitable for the vehicle. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 282: Exhaust System
Fig. 173 Behind the fuel filler flap: fuel tank cap (general example) Refueling procedure ⇒ Vehicle key 1. To unlock the fuel ﬁller ﬂap, unlock the vehicle with the button on the remote control vehicle key functions. ⇒ Central locking Or: to unlock the fuel ﬁller ﬂap, unlock the vehicle with the button in the driver door button.
Page 283: Catalytic Converter
3. Repeat this process of accelerating and letting the vehicle roll until the indicator light turns off. 4. If the indicator light does not turn off after some time, immediately consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 284 The yellow indicator light turns on. An exhaust-related component is malfunctioning, which could damage the vehicle. 1. Contact a suitably qualiﬁed professional and have the engine and the exhaust system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 285: Do-It-Yourself
Adapter for the anti-theft wheel bolt. Volkswagen recommends always keeping the adapter for the wheel bolts in the vehicle with the vehicle tool kit. The code number for the wheel bolt lock is stamped on the front of the adapter. A replacement adapter can be ordered based on this number if the adapter is lost. Note the wheel bolt lock code number and keep it separate from the vehicle.
Page 286: Wiper Blades
Extraction hook for removing the center wheel covers, wheel hub covers, or wheel bolt covers. Vehicle jack. Before putting the vehicle jack away, crank the vehicle jack claw all the way down. Lug wrench. Crank. Jack maintenance Generally, the vehicle jack does not need any maintenance. 1.
Page 287: Cleaning The Wiper Blades
Damaged wiper blades should be replaced immediately. Wiper blades can be obtained from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Cleaning the wiper blades ⇒ Service Windshield wiper: Move the windshield wiper arms into the service position before lifting position.
Page 288: Exterior Lighting
LED technology, it is not possible to change LED lights or individual LEDs by yourself. The malfunction of individual LEDs may be an indication that more LEDs will malfunction. If this is the case, have the LEDs checked and/or replaced if necessary by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 289 If the bulb does not function, the bulb may not have been inserted correctly, may have fallen out, or the connector may not have been plugged in correctly. 12. After every bulb replacement in the front of the vehicle, have the headlight adjustment checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 290 Fig. 178 In the right side of the front bumper: removing the fog lights. Fixing screws for fog light. 1. Attach the extraction hook in the opening on the cover ﬁg. 178. Pull the cover forward in the direction of the arrow. 2. Remove the screws using the screwdriver ﬁg. 178 3. Pull the headlight out of the bumper toward the outer side of the vehicle. 4.
Page 291: Replacing Bulbs
4. Remove the ﬁxing screws in the fog lights with the screwdriver ﬁg. 180 5. Pull the headlight out of the bumper toward the outer side of the vehicle. 6. Release the connector and disconnect it. 7. Turn the bulb holder counterclockwise up to the stop and remove it toward the rear with the bulb. 8.
Page 292: Replacing Fuses
Detailed information about fuse allocations can be obtained from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 293: Fuses In The Engine Compartment
Dirt and moisture in the fuse boxes can damage the electrical system. Protect open fuse boxes from dirt and moisture. NOTICE To reduce the risk of vehicle damage, observe the following: Carefully remove and correctly re-mount the covers of the fuse boxes. There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Fuses in the engine compartment Please read the introductory information and heed the Warnings and Notice Introduction ⇒...
Page 294 Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the exact fuse assignment from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 295: Removing The Cover
Fig. 184 To the left of the steering wheel: Fuse box cover in the instrument panel (left-hand drive vehicles). Stop for the storage compartment. Fig. 185 On the passenger's side: Fuse box cover in the instrument panel (right-hand drive vehicles). Damper element. Stop pin. Left-hand drive vehicle: Opening and closing the fuse box in the instrument panel Removing the cover 1. Open the storage compartment on the driver's side and empty it, if necessary ﬁg. 184. 2. Push the limit stop up, open the driver side storage compartment further in the direction of the arrow, and pull it out ﬁg.
Page 296 Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the exact fuse assignment from suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 297 7.5 Amp, MINI®, telephone. 20 Amp, JCASE®, power sunroof. 40 Amp, ATO®, exterior lighting on the right side. 30 Amp, ATO®, seat heating. 30 Amp, ATO®, interior lighting. 20 Amp, ATO®, cigarette lighter, sockets. Note the installation position, factory-standard fuse location as shown in the illustration. 40 Amp, ATO®, central locking system.
Page 298 Fuse color codes Fuses (ATO® - MINI®). Color Current rating Black Purple Orange Brown 7.5 A 10 A Blue 15 A Yellow 20 A White or clear 25 A Green 30 A Light green 40 A Fuses (JCASE®) Blue 20 A Pink 30 A Green 40 A...
Page 299: Jump-Starting
Jump-starting Introduction ⇒ For technical reasons the vehicle must not be tow-started If the engine cannot start because the 12-volt vehicle battery has drained, the 12-volt vehicle battery on another vehicle can be used to start your vehicle. A suitable jumper cable is required for jump-starting. The wire diameter for the jumper cable.
Page 300 2. If a 12 V vehicle battery with a viewing window has been installed in the vehicle, check the color of the viewing window level. If the viewing window is light yellow or has no color, do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 301 6. If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. NOTICE Take note of the instructions on jump-starting in the other vehicle's Owner's Manual. Connect the jumper cable (vehicles with 12-volt vehicle battery in the engine compartment) Fig. 191 Diagram for connecting the jumper cable (12-volt vehicle battery in the engine compartment). Vehicle with the drained 12 V vehicle battery that is receiving the jump-start.
Page 302: Removing The Jumper Cables
4. If necessary, close the battery cover or fold back the cover of the jump-start point 5. After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 303 The vehicle cannot be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle. If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized...
Page 304: Instructions For Towing
NOTICE Towing with a towing cable or tow bar can cause damage to the vehicle. Tow the vehicle carefully when using a towing cable or tow bar. If possible, have the immobilized vehicle transported with a recovery vehicle. NOTICE When pushing the vehicle by hand, the taillights, side spoiler on the rear window, and large sections of sheet metal could be damaged and the rear spoiler could detach.
Page 305 1. Before towing, check whether a mount with screw thread is present for the towing eye. 2. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a recovery vehicle if necessary.
Page 306 Installing the front towing eye on the R-Line Fig. 194 In the front right bumper: Cap for the towing eye mounts. Fig. 195 In the right front bumper: Screw in towing eye. ⇒ 1. Remove the towing eye from the vehicle tool kit in the luggage compartment Placement. 2. Press on the side section of the cover to release the lock on the cover ﬁg. 194. 3. Remove the cover and let it hang from the vehicle. ⇒...
Page 307 2. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a recovery vehicle if necessary. The towing eye must always be kept in the vehicle. ⇒ Instructions for towing Read and heed the information about towing Installing the rear towing eye Fig. 196 In the right rear bumper: threaded towing eye.
Page 308: Checking And Filling
Never perform work in the engine compartment if you are not familiar with the required procedures. If you are not sure what to do, have the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualiﬁed in this respect. Serious injuries can result if work is not performed correctly.
Page 309 Fluids leaking from the vehicle can cause environmental damage. Always check the ground under the vehicle for leaking ﬂuids. If you see spots of ﬂuid on the ground under the vehicle, have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaking ﬂuids correctly.
Page 310: Opening And Closing The Hood
WARNING Failing to follow these instructions, which are provided for your own safety, can cause accidents and serious injuries. Always follow the steps in the instructions and the general safety precautions. Opening and closing the hood Fig. 197 In the driver's side footwell: Release lever for the hood (general example). Fig. 198 Above the radiator grille: Opening lever for the hood. Opening the hood 1. Open the driver door and pull the release lever in the direction of the arrow ﬁg.
Page 311 All operating ﬂuids and operating equipment, such as engine coolant, and vehicle batteries, are continuously being developed. For internal combustion engines, also engine oils. Therefore, have ﬂuids and operating equipment replaced by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 312: Washer Fluid
Unsuitable operating ﬂuids and operating equipment as well as the incorrect use of them can cause accidents, serious injuries, burns, and poisoning. Only store ﬂuids in their sealed original containers. Never use empty food cans, bottles, or other containers to store ﬂuids, because someone could drink the ﬂuids by mistake. Keep children away from all ﬂuids and operating equipment.
Page 313: Changing The Engine Oil
There is a label on the lock carrier that shows which engine oil should be added. Please follow the note and if possible only add the indicated engine oil If this is not possible, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to ﬁnd out which engine oil is suitable for your vehicle.
Page 314: Engine Oil Consumption
Engine oil and ﬁlter changes require special tools, technical knowledge and the correct disposal of the used oil. For this reason, always have the engine oil and ﬁlters changed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 315: Adding Engine Oil
201. 2. Top up the engine oil gradually in small quantities, not more than 0.5 l (0.5 quart), or observe the recommendation in the Volkswagen Digital Cockpit. Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.
Page 316: Troubleshooting
⇒ Checking the engine oil level and adding oil 3. Check the engine oil level 4. If necessary, top up the engine oil gradually in small quantities (not more than 0.5 l (0.5 qt) in total) or observe the top-up recommendation in the Volkswagen Digital Cockpit.
Page 317: Engine Coolant Specifications
Engine oil system malfunction The indicator light ﬂashes yellow. A message is shown in the instrument cluster display. 1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Engine coolant Introduction Only perform work on the engine cooling system if you are familiar with the necessary procedures and the general safety precautions, and if the correct ⇒...
Page 318: Warning Light
2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately for assistance. Or: if the engine coolant level is too low and it is not possible to contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility, check the engine coolant level and add coolant.
Page 319: Filling The Coolant
4. Install the cap securely. 5. Check the coolant level after one day. If the level of the engine coolant tank drops below the “min” minimum marking again, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the cooling system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 320: Brake Fluid Specifications
ﬂuids can contain chemicals that can destroy or damage components of the vehicle brake system over time. To help ensure that the brake system functions correctly over the long term, Volkswagen recommends using a brake ﬂuid that expressly conforms to the “VW standard 501 14”.
Page 321 Changing brake ﬂuid Have the brake ﬂuid changed regularly. An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about the interval for changing the vehicle brake ﬂuid. Only have brake ﬂuid added that meets the required speciﬁcations. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 322 In vehicles with a 12 V vehicle battery in their vehicle interior or luggage compartment, the electrical connection to the 12 V vehicle battery is pyrotechnically disconnected in an accident with airbag deployment. This prevents a short circuit. You can ﬁnd information on the installation location of the battery in the section on ⇒...
Page 323 Depending on the vehicle equipment, an additional bracket must be removed to see the viewing window. An additional tool that is not available in the vehicle tool kit is required to do this. Always have the acid level of the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 324 They must possess the necessary technical documentation and equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The vent opening on the 12 V vehicle battery must always be located on the negative terminal side. The vent opening on the positive ⇒...
Page 325 3. Switch the ignition off. 4. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. When the red warning light is illuminated, the start-stop system is switched off. The start-stop system will only be automatically switched on again after the engine is ⇒...
Page 327: Wheels And Tires
Wheels and tires Tire Pressure Monitoring Systems Introduction The Tire Pressure Monitoring System (TPMS) warns the driver if tire pressures are too low. The following Tire Pressure Monitoring Systems (TPMS) are available for this vehicle: Tire Pressure Monitoring System Monitors various parameters, including rolling circumference, of all four tires using ABS sensors (indirect measurements) while the vehicle is in motion. The reference pressure for the Tire Pressure Monitoring System is the recommended tire pressure for the tires installed at the factory when the tires are cold at ⇒...
Page 328: Function Description
Tire pressure that is too high or too low shortens the service life of the tire and affects driving behavior. If the tire is not “ﬂat” and the tire does not need to be replaced immediately, drive slowly to the nearest authorized Volkswagen dealer or authorized ⇒...
Page 329 3. Replace damaged tires. ⇒ Tire Pressure Monitoring System 4. Recalibrate the Tire Pressure Monitoring System 5. If the malfunction persists, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Tire Pressure Monitoring System malfunction The yellow indicator light ﬂashes for approximately one minute and then stays on.
Page 330 Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 331 Tires age due to physical and chemical processes that affect their function. Tires that have been stored and unused for long periods of time age more quickly than tires that are used continuously. Volkswagen recommends replacing tires that are more than six years old with new tires. This even applies to tires that may appear to be usable and whose tread →...
Page 332 The actual dimensions of the tires must not exceed the dimensions of the tire manufacturers approved by Volkswagen, and the tires must not rub against other components of the vehicle.
Page 333: Checking The Tire Pressure
Never loosen the bolts on rims with a bolted rim ring. Have all procedures on rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 334: Tread Depth And Wear Indicator
Introduction Please read the introductory information and heed the Warnings and Notice ⇒ Tire pressure Model Size designation 215/65 R17 99H 235/55 R18 100H Tiguan FWD 235/50 R19 99H 255/45 R19 100H 255/40 R20 101H XL 215/65 R17 99H 235/55 R18 100H Tiguan all-wheel drive 235/50 R19 99H (4MOTION) 255/45 R19 100H 255/40 R20 101H XL Spare wheel T145/85 R18...
Page 335: Tire Damage
5. If no exterior damage is visible, drive slowly and carefully to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the vehicle checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 336 The actual dimensions of the tires must not exceed the dimensions of the tire manufacturers approved by Volkswagen, and the tires must not rub against other components of the vehicle.
Page 337 Fig. 211 International tire labeling. ﬁg. 211Tire labeling (example), meaning Product name Individual manufacturer tire designation. The tire conforms to the legal requirements of the Department of Transportation in the USA, which is responsible for tire safety standards. Tire identiﬁcation number (TIN – may only be on the inner side of the tire) and production date: Code for the factory that produced the tire and JHCO CHWS 2213...
Page 338 ﬁg. 211Tire labeling (example), meaning 88 H Load index and speed rating . Rotation and arrow Tire running direction code . Or: Outside Code on the outside of the tire . MAX INFLATION 350 KPA (51 psi/3.51 bar) US limit for the maximum inﬂation pressure. ⇒...
Page 339: Speed Rating
Tire load The tire load index indicates the maximum load of an individual tires in kilograms. Some examples: 425 kg (936 lbs) 462 kg (1018 lbs) 487 kg (1073 lbs) 515 kg (1135 lbs) 545 kg (1201 lbs) 560 kg (1234 lbs) 615 kg (1355 lbs) 630 kg (1388 lbs) 650 kg (1433 lbs)
Page 340 Chunking:he breaking away of pieces of the tread or sidewall. Cord:The strands of material forming the plies in the tire. Cord separation:The parting of cords from adjacent rubber compounds. Cracking:Any parting within the tread, sidewall, or inner liner of the tire extending to cord material. Cold tire inﬂation pressure:The tire pressure recommended by the vehicle manufacturer for a tire of a speciﬁed size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Page 341 Tread rib: A tread section running circumferentially around a tire. Tread separation: Tire failure caused by the tread pulling away from the tire carcass. Tread wear indicators (TWI): Raised areas within the main tread grooves that show, visually, when tires are worn and near the end of their useful life. Uniform Tire Quality Grading (UTQG): A tire information system developed by the U.S.
Page 342: Winter Tires
Summer tires offer very little holding force on icy or snowy roads. Winter or all-season tires improve vehicle handling and braking performance in winter road conditions. Volkswagen recommends using winter tires on the vehicle at temperatures below +45 °F (+7 °C) or in winter road conditions.
Page 343: Snow Chains
All wheel drive (4MOTION) With all wheel drive, the vehicle has good forward motion with standard tires in winter conditions. However, Volkswagen recommends using winter or all season tires on all four wheels in the winter, because this will also improve the braking performance.
Page 344: Wheel Covers
Remove snow chains when driving on roads without snow. Otherwise, snow chains can impair handling and damage the tires, and the chains will quickly be destroyed. Snow chains that come into contact with the rim directly can scratch or damage the rim. Volkswagen recommends using snow chains with integrated rim protection.
Page 345: Wheel Bolt Caps
Wheel covers Removing the wheel hub cover Fig. 213 Remove the wheel hub cover. The full wheel covers protect the wheel bolts and must be reattached after a wheel change. ⇒ Vehicle tool kit 1. Take the extraction hook out of the vehicle tool kit components. 2. Engage the extraction hook in one of the openings on the wheel hub cover. 3.
Page 346: Wheel Change
Make sure the vehicle is on level and solid ground. If necessary, place a large, stable surface under the jack. Only carry out the wheel change yourself if you are familiar with the necessary steps. Instead, seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 347: Wheel Bolts
Checklist ⇒ Always perform the following steps in the speciﬁed order to prepare for a wheel change 1. If the vehicle has a ﬂat tire, park the vehicle a safe distance away from moving trafﬁc on level and solid ground as soon as possible. 2.
Page 348 Wheel bolts that are corroded and difﬁcult to turn must be replaced and the threads in the wheel hub must be cleaned before checking the tightening torque. Never grease or oil the wheel bolts and the threads in the wheel hub. Check the tightening torque using a functioning torque wrench immediately after changing a wheel.
Page 349 7. Remove the connector ﬁg. 216 in the direction of the arrow and set the electrical wire that you have just removed to one side. 8. Unscrew the handwheel ﬁg. 216 in the direction of the arrow. 9. Lift the subwoofer out carefully. Installing the subwoofer: 1.
Page 350 Fig. 218 In the luggage compartment: handle to secure the compact spare wheel. Removing the spare wheel, collapsible spare wheel or compact spare wheel ⇒ Folding the third row seat into the cargo ﬂoor 1. For the seven-seater: Adjust the third row seat forward or backwards and fold the rear seat backrest forward position. 2. Open the trunk lid. ⇒ Luggage compartment 3.
Page 351 → time Note the driver information: Do not drive faster than 50 mph (80 km/h). Avoid hard acceleration, heavy braking, and fast cornering. ⇒ Snow Do not use snow chains on the compact spare wheel chains. ⇒ Tire After installing the spare wheel or compact spare wheel, check the tire pressure as soon as possible pressure.
Page 352 Fig. 220 Correct jack setup. Fig. 221 Jack is positioned on the left side of the vehicle at the rear. Checklist ⇒ For your own safety, follow the points below in the order they are given 1. Select an area where the ground is level and ﬁrm for raising the vehicle. 2. Adjust the steering wheel so that the wheels are not pointing straight forward. 3.
Page 353: Changing A Wheel
221. Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for other Volkswagen models, could slip. The ground must be level and ﬁrm. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface under the jack.
Page 354 ⇒ 5. Tighten all wheel bolts securely clockwise using the lug wrench . Do not go in order around the wheel while doing this, but rather always switch to a wheel bolt on the opposite side. ⇒ Wheel 6. Mount the caps, center wheel covers, or full wheel covers covers.
Page 355: Maintenance
The longer dirt remains on the surfaces of vehicle components, the more difﬁcult it may be to clean and care for them. Long-term exposure can make it impossible for dirt to be removed. For questions regarding care products or for vehicle components that are not listed, consult a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 356: Hand Washing
Matte-ﬁnish vehicles require special care due to the particular properties of the paint. ⇒ ⇒ To ensure that your vehicle is washed correctly and appropriately, note the following information WARNING After a car wash, the braking efﬁciency may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can increase the braking distance. Perform careful braking maneuvers to “dry and remove ice”...
Page 357: Exterior Care And Cleaning
For matte paint, use a soft sponge to apply a special wax for matte paint to the cleaned vehicle. Remove excess wax with a microﬁber cloth. Even if a wax protectant is applied regularly in an automatic car wash, Volkswagen recommends protecting the vehicle paint at least twice a year with a suitable hard wax or Volkswagen Genuine hard wax.
Page 358 The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the interior. Have the area under the perforated cover regularly cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualiﬁed in this respect.
Page 359: Interior Care And Cleaning
Remove contaminants and road salt with plenty of water. Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen recommends applying a suitable hard wax or Volkswagen Genuine hard wax to the rims every three months.
Page 360: Door Windows
Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner. For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Blot away the dissolved grease or dye with an absorbent towel. If necessary, treat afterwards with water.
Page 361: Accessories And Replacement Parts
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or operating equipment, for example if you would like to retroﬁt the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories, replacement parts, and operating equipment.
Page 362 An authorized Volkswagen dealer or authorized Volkswagen Service Facility cannot assume any liability for damage resulting from repairs and technical modiﬁcations that were performed incorrectly. An authorized Volkswagen dealer or authorized Volkswagen Service Facility is not responsible for damage resulting from repairs and technical modiﬁcations that were performed incorrectly. Such damages are also not covered by the Volkswagen warranty.
Page 363 Painting near the sensors can impair the function of the system that uses those sensors. The Volkswagen emblem can impede the view of the radar sensors to the front on some vehicle versions. Therefore only operate the vehicle with the original Volkswagen emblem or an emblem approved by Volkswagen.
Page 364: Electromagnetic Waves
A modiﬁcation to the vehicle suspension can impair the functionality of the airbag system during a collision. For example, using a rim/tire combination that is not approved by Volkswagen, lowering the vehicle, or changing the suspension stiffness including the springs, suspensions struts, shock absorbers, etc., can change the force that is measured by the airbag sensors and transmitted to the electronic control module.
Page 366: Customer Information
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for ﬁeld observation as well as for research purposes and quality improvement of vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the individual vehicle, the vehicle owner, or the lessee.
Page 367: Component Protection
⇒ Repairs and technical modiﬁcations. WARNING To ensure safe operation, the air conditioner may only be serviced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualiﬁed in this respect. NOTICE Never repair the air conditioning system evaporator with replacement parts from old vehicles or from the recycling, or replace it with such replacement parts.
Page 368 . You, as the end user, are legally obliged to return old batteries In many federal states, old batteries can be handed in to an authorized Volkswagen dealer or authorized Volkswagen Service Facility. You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 369: Third Party Copyright Information
Volkswagen has already made provision for this point: Recycling centers where you can hand over your vehicle are available throughout many federal states. Find out more information about recycling centers from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 370 Garage door opener ID. Cockpit. Infotainment system Keyless Access Instrument cluster, electronic immobilizer Radar sensors for assistance systems Tire pressure sensors Mobile phone interface Volkswagen Car-Net control module Wi-Fi hotspot. Central control module Radio systems with this marking must be collected separately from normal household garbage and disposed of in accordance with legal requirements Symbol for limited use of certain hazardous substances in electrical and electronic devices in accordance ⇒ Disposal of old batteries and electronic devices with the RoHS directive. Approval numbers FCC ID: 2AOUZ17101001...
Page 371 FCC ID: 2APOM-MQBA0 FCC ID: 772C-LB1FD FCC ID: BEJLCW05-VWE5 FCC ID: NF3-FR5CPEC FCC ID: BEJMIB2 FCC ID: BEJMIB2PQ FCC ID: BEJ-MEBICAS3 FCC ID: BEJ-MIBPQMIN FCC ID: BEJ-MIB3OI FCC ID: BEJTLVM3IU-N FCC ID: BEJTUVM01IU FCC ID: BEJTLVHW3IU-E FCC ID: CWTUGZZF1 FCC ID: CWTUGZZF2 FCC ID: IYZVK2 FCC ID: KR5-BCMEVOC FCC ID: KR5FS14T...
Page 372: Wireless Notice
CAUTION TO USERS: Changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user`s authority to operate the equipment. FCC RF Exposure Statement FCC ID: RK7MBC-NAR This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the speciﬁc operating instruction for satisfying RF exposure compliance.
Page 373: Information On Technical Data
For instance, the basic structure of the vehicle identiﬁcation number WVWZZZCBZLE400953 is explained as follows. This is just an example. Group Position Example Vehicle manufacturer identiﬁcation: Volkswagen Passenger Vehicles Volkswagen Passenger Vehicles Volkswagen Group of America Inc., Volkswagen de México, S.A. de C.V Volkswagen de México, S.A. de C.V...
Page 374 LLC Volkswagen Group Rus (Volkswagen/Skoda Kaluga) Garuda Matraman Motor (Indonesia) Filler characters: The ﬁller characters may vary depending on manufacturer, or contain information on the body shape and transmission type. Vehicle class, depending on model: Arteon Touran Polo T-Roc convertible...
Page 375: Identification Label
Fig. 225 In the windshield: vehicle identification number (VIN) The VIN can be read from the outside through the viewing window in the windshield. The viewing window is at the side of the lower section of the windshield. In some models, it may be possible to display the VIN in the Service menu or in the vehicle settings, depending on the Infotainment system. The vehicle identiﬁcation number may also be located on the identiﬁcation label.
Page 376: Safety Certificate
Fig. 226 Identification label (general example): version 1. Depending on the country, the type approval number, such as the EU operating license, may be speciﬁed. Manufacturer code. Type approval. Vehicle Identification number. Gross Vehicle Weight Rating. Gross combination weight rating (towing vehicle and trailer). Front Gross Axle Weight Rating. Rear Gross Axle Weight Rating.
Page 377 Fig. 228 Safety certificate (general example). Fig. 229 Safety certificate (general example). A safety certiﬁcate on the driver door pillar displays the following information: Manufacturer. Country of manufacture. Date of manufacture. Gross vehicle weight rating. Gross axle weight ratings. Tire size. Rim size Tire pressure. Vehicle Identiﬁcation number. Type designation. Dimensions...
Page 378 Fig. 230 Vehicle dimensions. The information in the table applies for the standard model with standard equipment. For other wheel rims, tire sizes, options, differing model designs and retroﬁtted accessories, as well as special vehicles and vehicles in other countries, these values can differ. ⇒...
Page 379 Key for ﬁg. 230: – Rear track (in) – Width (in) Width from outside mirror to outside mirror (outside mirror folded in) (in)
Page 380 Key for ﬁg. 230: – Height at curb weight to top of the roof (in) – Height with curb weight with navigation antenna – (in) Height with open hood and curb weight – (in) Height with open trunk lid and curb weight –...
Page 381: Tank Capacities
Key for ﬁg. 230: Length from bumper to bumper (in) Length with factory-installed trailer hitch – (in) Tank capacities The fuel tank has the following volume: approx. 60 l (15.8 gallons) approx. 62 l (16.4 gallons) for all-wheel drive vehicles The capacity of the fuel tank includes an indeterminate reserve quantity that remains in the fuel tank when the fuel gauge shows that the fuel tank is empty. The reserve quantity is variable and cannot reliably serve to increase the remaining range.
Page 382 5093 1180 Front Gross Axle Weight Rating 2601 1180 Rear Gross Axle Weight Rating 2601 5-seater: Towing weights Transmission AG8 4MOTION Braked towing weight 1500 Unbraked towing weight 1500 2744 Maximum gross combination weight rating 6050 Maximum permissible trailer tongue weight rating 7-seater: Weight speciﬁcations and axle loads Transmission 1708...
Page 383 5181 1150 Front Gross Axle Weight Rating 2535 1250 Rear Gross Axle Weight Rating 2756 7-seater: Towing weights Transmission Braked towing weight 1500 Unbraked towing weight 1500 2635 Maximum gross combination weight rating 5810...
Page 384 Maximum permissible trailer tongue weight rating This data was not available at the time of printing.
Page 385: Abbreviations Used
Abbreviations used AbbreviationMeaning...

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