ZOSI C296, 1NC-2965Y Manual

Terms of Use

• Please read this guide carefully and keep it for future reference.
• Follow all instructions for safe use of the product and handle with care.
• Use the camera within within given temperature, humidity, voltage level noted in the specifications. And only use accessories approved by the manufacturer.
• Do not disassemble the camera.
• Avoid facing the camera directly to sunlight or strong light sources.
• Periodic cleaning may be required. Use a damp cloth only. Do not use any harsh chemical cleaners.

Disclaimer

• This camera requires a specified UL/CSA approved power supply.
• Use of a non-regulated, non-conforming power supply can damage the product and void the warranty.
• Do not submerge the camera in water. It is recommended to install it in a concealed location.
• Recordings without consent are illegal in some jurisdictions. ZOSI assumes no responsibility for any use of the product that does not comply with local laws.
• The camera includes an IR CUT that clicks when the camera switches between day/night vision modes. This sound indicates that the camera is working.

What's in the Box

NOTE: The actual product may vary in appearance.

Product Introduction

Connection Diagram

Before initial setup, follow the steps below to connect the camera.

1. Connect the camera to the LAN port on your router with an Ethernet cable.
2. Use the provided power adapter to power on the camera.

NOTE: you can connect to the router via Ethernet cable or directly connect to WIFI for device connection.

Set up the Unit

Download and launch the Zosi Smart App or client software and follow the on-screen instructions to complete the initial setup.

On Smartphone

Scan to download Zosi Smart App. Zosi Smart

On PC

Download: https://www.zositech.com/pages/app.
NOTE: If you are setting up a WiFi PT camera, you need to follow the on-screen instructions to complete the WiFi configuration first.
Please scan the QR code below to watch the App operation video

Install the Unit

Installation precautions

• Do not face the camera to any light source.
• Do not point the camera at glass windows or reflective objects. Otherwise, it may result in poor image performance due to reflections from infrared LEDs, ambient lights or status lights.
• Do not mount the camera in shaded area, and point the camera towards a well-lit area. For better image quality, make sure the camera and the captured subject are at the same lighting conditions.
• For optimum performance, it is recommended that the camera be installed as far away as possible from electronic devices such as microwaves, televisions, radio phones and baby monitors to prevent signal interference.
• It is recommended to clean the lens with a soft cloth from time to time.
• Do not expose the power port to water or moisture, or blocked by dirt or other things.
• Do not install the camera where rain and snow may hit the lens directly.
• Camera may work in extremely cold conditions as low as -10°C as it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors. (Only for outdoor cameras)

Mount the Unit to the Wall

Drill holes according to the mounting template.

NOTE: Use the anchors included in the package if needed.

Attach the camera bracket with screws included in the package.

NOTE: Run the cables through the cable notch on the mounting base. For WiFi cameras, it is recommended to mount the antenna upward or horizontally for better WiFi connection.

Installation Distance/Height and Angle

Distance: Best accuracy for objects within 5-50 ft (1.5-15 m).
Angle: Tilt the camera down about 30°-60°from the horizontal position.
Height: Install the camera 8-16 ft (2.5-5m) above the ground.

NOTE: The accuracy of human detection will be affected by various factors, such as the distance between the person and the camera, the height of the person, the height and angle of the camera, etc. The accuracy and distance of detection will also be affected in the night vision environment.

FAQ

Device cannot Turn on

If your camera is not powering on, please try the following solutions:

• Plug the camera into another outlet and see if it works.
• Power on the camera with another working 12V power adapter and see if it works.

If the problem persists, please contact Zositech Support:
https://support.zositech.com

WiFi Connection Fails during Initial Installation

If the camera cannot connect to WiFi, please follow the troubleshooting tips listed below:

• Make sure you have entered the correct WiFi password.
• Move your camera close to the router to ensure a strong WiFi signal;

If the problem persists, please contact Zositech Support: https://support.zositech.com

Frequent Disconnection

• Please check whether the connected network works normally.
• When installing the camera, it is recommended not to be too far from the router, or use it in a place with weak WiFi signal,
• Check whether the device version is the latest version. If not, please update to the latest version;

If the problem persists, please contact Zositech Support: https://support.zositech.com

Does the unit support motion detection and image capture

It captures images automatically when people, cars, are detected or when there is a change in detected images. Users can also manually capture images using our ZOSI Smart APP.

Support

Visit zositech.com for the latest information and resources: Find product guides, how-to videos, troubleshooting and FAQs. Contact us at service@zositech.com

Documents / Resources

References

• ZOSI Smart App - Stay Connected to Your World, Anywhere - Zosi
• Zosi Help Center Support
• App Store - Apple
• Google Play
• Shop for Security Cameras & Surveillance System - Zosi

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ZOSI C296, 1NC-2965Y Manual