Appendix Troubleshooting - Pioneer PDP-4360HD Operating Instructions Manual

Appendix
Appendix
Troubleshooting
Problem
• No power.
• Blue and red rectangles appear on the
screen alternately.
• The system cannot be operated.
• Remote control unit does not operate.
• No image and audio is presented.
• No picture.
• Audio is output but no image is
presented.
• Images are presented but no audio is
output.
• Sound is reversed between the right and
left.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange color, light color, dark or color
misalignment.
• Power is suddenly turned off.
• Panel sounds / noises
If the following error codes appear on the screen, check the corresponding items in the table.
Code Message
SD04 Powering off. Internal temperature too high.
Check temperature around PDP .
SD05 Powering off. Internal protection circuits activated,
Is there a short in speaker cable?
SD11 Powering off. Internal temperature too high.
Check temperature around media receiver.
Possible Solution
• Make sure the Plasma Display and the Media Receiver are connected correctly. (See page 19.)
• Is the power cord disconnected? (See page 23.)
• Has the main power been turned on? (See page 25.)
• Check if you pressed TV  on the remote control unit. (See page 25.)
If the indicator on the system lights up red, press TV .
• Check if the system cable has become disconnected or loose? (See page 19.)
• External influences such as lightning, static electricity, etc., may cause improper operation.
In this case, operate the system after first turning the power of the Plasma Display and the Media Receiver,
or unplugging the power cord and re-plugging it in after 1 or 2 minutes.
• Is the Mode switch set correctly? Slide it to the TV position. (See page 16.)
• Are batteries inserted with connect polarity (+, –)? (See page 22.)
• Are batteries worn out? (Replace with new batteries.) (See page 22.)
• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma Display.
(See page 22.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminating the remote control sensor?
• Check if the input source for video or PC has been unintentionally selected although you want to watch a TV
channel. (See page 26.)
• Check if you have activated the Parental Control function. (See page 39.)
Enter a password to temporarily cancel the Parental Control function. (See page 43.)
• Check the cable connection with the antenna. (See page 20.)
• Check the cable connection with the other equipment. (See pages 67 to 77.)
• Is connection to other components correct? (See pages 67 to 75.)
• Is a non-compatible PC signal being input? (See page 75.)
• Is picture adjustment correct? (See page 59.)
• Check if you have selected "Picture Off" for Energy Save. With this option selected, the screen is deactivated;
only audio is output. To restore the screen display, press any button other than VOL +/– and MUTING. (See
page 62.)
• Check if you have selected the minimum volume. (See page 27.)
• Check if you have muted sound. (See page 27.)
• When using a video or PC input source, check that the audio terminals are also connected.
(See pages 67 to 71 and 74.)
• Check if the speaker cable connections have been reversed between the right and left or if the speaker cable
from either speaker has been disconnected. (See pages 13 and 19.)
• Has the balance been correctly adjusted? (See page 61.)
• Is the image position correct? (See page 63.)
• Has the correct screen size been selected? (See page 65.)
• Adjust the picture tone. (See page 59.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Is the sleep timer set? (See page 58.)
• Check the power control setting. (See page 62.)
• The system's internal temperature has increased. Clean the vents, or remove any blocking objects.
(See page 17.)
• Panel generated sounds, examples: Fan motor noise, Electrical Circuit Humming / Glass Panel buzzing are
normal operation of a phosphor-based matrix display.
Check
Check if the ambient temperature of the Plasma Display is high.
Check the speaker cable connections between the Plasma Display and the
speakers.
Check if the ambient temperature of the Media Receiver is high.
14
85
En