Appendix Troubleshooting - Pioneer PDP-5000EX Operating Instructions Manual

Appendix
12
Appendix
Troubleshooting
Problem
• No power.
• The Plasma Display cannot be
switched on.
• The Plasma Display cannot be
operated.
• Remote control unit does not operate. • Are batteries inserted with polarity (+, –) aligned? (See page 20.)
• No image and audio is presented.
• No picture.
• Images are presented but no audio is
output.
• Sound is reversed between the right
and left.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange color, light color, dark or color
misalignment.
• After-image lag
• Different brightness or colors on the
right/left, top/bottom or center of
screen.
• Power is suddenly turned off.
• Panel sounds /noises
If the following error codes appear on the screen, check the corresponding items in the table.
Code Message
SD04 Powering off. Internal temperature too high.
Check temperature around PDP .
SD05 Powering off. Internal protection circuits activated,
Is there a short in speaker cable?
38
En
Possible Solution
• Is the power cord disconnected? (See page 18.)
• Has the main power been turned on? (See page 21.)
• External influences such as lightning, static electricity, etc., may cause improper operation.
• In this case, operate the Plasma Display after first turning off the power of the Plasma Display, or unplugging
the power cord and re-plugging it in after 1 or 2 minutes.
• Are batteries worn out? Replace with new batteries. (See page 20.)
• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma Display.
(See page 20.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated to remote control sensor?
• Check the cable connection with the other equipment. (See page 33 to 37.)
• Is connection to other components correct? (See page 33 to 37.)
• Is a non-compatible PC signal being input? (See page 37.)
• Is the Input Select setting correct? (See page 31.)
• Check if you have selected the minimum volume. (See page 21.)
• Check if you have muted sound. (See page 21.)
• When using either INPUT1, INPUT4, INPUT5, or INPUT6 as the input source, confirm that the audio
connectors have also been connected. (See page 33 to 36.)
• Check if the speaker cable connections have been reversed between the right and left or if the speaker cable
from either speaker has been disconnected. (See page 15.)
• Has the balance been correctly adjusted? (See page 28.)
• Is the image position correct? (See page 30.)
• Has the correct screen size been selected? (See pages 23 and 32.)
• Adjust the picture tone. (See pages 25 to 27.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the color system setting. (See page 31.)
• After displaying a still image or very bright image for a certain period of time, if the screen is then switched to
a darker scene, the previous image may appear as an after-image.
• This can be rectified by playing a rather bright moving image for several minutes. However, displaying a still
image for excessively long periods of time may cause permanent display deterioration.
• Displaying a letterbox-type image with black bands at top/bottom or right/left for extended periods of time, or
regularly on a daily basis, may cause burning of the fluorescent materials in the plasma display, producing an
after-image lag.
• For this reason it is strongly recommended to select a screen size that does not produce such black bands.
• The Plasma Display's internal temperature has increased. Remove any objects blocking vent or clean. (See
page 16.)
• Check the power control setting. (See page 29.)
• Panel generated sounds,examples: Fan motor noise, Electrical Circuit Humming/Glass Panel buzzing are
normal operation of a phosphor-based matrix display.
Check
Check if the ambient temperature of the Plasma Display is high.
Check the speaker cable connections between the Plasma Display and the
speakers.