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Summary of Contents for OSO HOTWATER Saga S Charge 200
- Page 1 Saga - S CHARGE 200-300 l. SAFETY INFORMATION O&M INFORMATION INSTALLATION INSTRUCTIONS TDS - TECHNICAL DATA SHEET Manufactured by OSO Hotwater AS Industriveien 1 - 3300 Hokksund - Norway Tel.: +47 32 25 00 00 / E-mail: oso@oso.no www.osohotwater.com 11012215-00 - 03-2024...
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Page 2: Table Of Contents
CONTENTS 1. Safety instructions ........3 6. Troubleshooting, water heater ..... 22 1.1 General information ......3 6.1 Faults and fixes ......... 22 1.2 Safety instructions for users ....4 1.3 Safety instructions for installers ..4 7. Terms of Use, Charge ......23 2. -
Page 3: Safety Instructions
1. SAFETY INSTRUCTIONS 1.1 General information • Read the following safety instructions carefully before installing, maintaining or adjusting the water heater. • Personal injury or material damage may result if the product is not installed or used in the intended manner. •... -
Page 4: Safety Instructions For Users
1.2 Safety instructions for users WARNING The overflow from the safety valve must NOT be sealed or plugged. Do NOT cover the water heater junction box. The control unit must not be covered in any way. The product must NOT be modified or changed from its original state. Children must NOT play with the product or go near it without supervision. Any external control of the power supply to the product must be approved by OSO. The water heater shall be filled with water before the power is switched on. -
Page 5: Product Description
Heat Volume Brand Model name Product no. Rating loss W OSO Hotwater AS 11011771 Saga - S Charge 200 OSO Hotwater AS 11011772 Saga - S Charge 300 Regulation: 2017/1369/EU - Regulation: EU 812/2013 Directive: 2009/125/EC - Regulation: EU 814/2013 Heat loss tested acc. -
Page 6: Installation Instructions
3. INSTALLATION INSTRUCTIONS 3.1 Products covered by these instructions Saga - S Charge 200 Saga - S Charge 300 Charge R2.2/200L – 16A/1x230V - EU WiFi Charge R2.2/300L – 16A/1x230V - EU WiFi 3.2 Included in delivery Num- Ref no. Description ber of Top cover (factory-fitted) Mixer valve (factory-fitted) Charge temp. sensor (factory-fitted) Charge control unit with supply cable and strain relievers Installation manual (this document) Strain reliever for 200 l heater, 2.5 mm²... -
Page 7: Product Dimensions, Control Unit
3.4 Product dimensions, control unit ø All dimensions in mm. Product CHARGE R2.2 - 16A/1x230, EU, WiFi Temp. sensor All dimensions in mm. Product. Ø conn. CHARGE Temp. sensor/200L – G1/2M G 1/2” 1282 G 1/2” CHARGE Temp. sensor/300L – G1/2M The temperature sensor in Saga S Charge is factory-fitted. -
Page 8: Requirements For Installation Location And Positioning
3.4.3 Delivery The product should be transported carefully as shown, with packaging. Use the handles in the box. CAUTION Pipe stubs, valves, cables etc. should not be used to lift the product, as this could cause malfunctions. 3.5 Requirements for installation location and positioning CAUTION The heater must be placed in a room with a drain, in accordance with the wetroom standard/... -
Page 9: Control Unit Installation
3.6 Control unit installation 3.6.1 Control unit - components No. Component Description Lower cover Junction box cover Fastening screws Screws for the lower cover Holes for sus- Use screws with a dimension of pension screws max. ø3.5 mm (not supplied). Pairing/operating For WiFi pairing. -
Page 10: Pipe Installation, Heater
3.7 Pipe installation, heater The product is designed to be permanently con- nected to the mains water supply. Approved pipes of the correct size should be used for installation. The relevant standards and regulations must be followed. COLD HOT WA- Overflow Temp.sen- Product. WATER sor (3) S 200 - 15 mm 15 mm 3/4”... -
Page 11: Fitting Instructions
3.7.5 Fitting instructions WARNING The product should be filled with water before the power is switched on. Any overflow pipe from the safety valve must be of a suitable size, clear, undamaged and frost-free with a fall to the drain. CAUTION The product should be placed in a room with a drain, in accordance with the wetroom standard / latest regulations. Alternatively, fit an automatic stop valve with sensor and overflow from safety valve to drain. Product liability will only apply if this is followed. The product should be properly aligned vertically and horizontally, on a floor or wall suit- able for the total weight of the product when in operation. See rating plate. The product must be installed with clearance for servicing of 40 cm in front of the electri- cal cover/10 cm above the highest point. -
Page 12: Electrical Installation
3.8 Electrical installation WARNING The water heater shall be filled with water before the power is switched on, otherwise the warranty will be void. Fixed electrical fittings must be used for installations in domestic properties in accordance with NEK 400:2010 or later, as well as in the event of any changes to the property’s existing electrical installa- tions in accordance with the regulations. The supplied mains cable with plug for a wall socket can be used when installing the product without requiring any alteration of the home's electrical installations as installed in accordance with NEK 400:2006 or earlier. Any fixed electric fittings must be installed by an authorised electrician. - Page 13 3.8.3 Temp. sensor replacement The temp. sensor is factory-fitted and pre-connected to the control unit. If the temp. sensor needs to be replaced: Disconnect the power supply to the product and shut off the cold water supply to the heater. Remove the lower cover (1) of the control unit Loosen wires R, B, W and G by depressing the locking tabs (L).
- Page 14 3.8.4 Electrical connection - water heater WARNING The control unit is supplied with a factory-fitted Constant voltage present in the junction box. Be- mains cable for the heater. The mains cable for fore any electrical work is done, the power sup- the water heater must be connected as follows: ply must be disconnected and secured against A.
- Page 15 3.8.7 Fitting instructions WARNING Any external control of the power supply to the product must be approved by OSO. The water heater shall be filled with water before the power is switched on. Fixed electrical fittings must be used for installations in domestic properties in accordance with NEK 400:2010 or later, as well as in the event of any changes to the existing electrical installa- tions in accordance with the regulations. The supplied mains cable with plug for a wall socket can be used when installing the product without requiring any alteration of the electrical installa- tions as installed in accordance with NEK 400:2006 or earlier.
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Page 16: Initial Commissioning
4. INITIAL COMMISSIONING WARNING WARNING The control unit must not be covered in any way. The heater must be filled with water before the power is switched on. 4.5 Preparations before start-up 4.1 Filling with water After installation, the power supply to the wa- First check that all pipes are connected correctly. -
Page 17: Wifi Connection
the Apple AppStore or Google Play Store. You can also scan the QR codes displayed. Login: At initial start-up, the user needs to create an account with a username and password (un- less they already have an account). Registration: The control unit must be registered after logging in. -
Page 18: User Guide
5. USER GUIDE 5.1 Settings, water heater persons over 18 years of age with sufficient ex- 5.1.1 Thermostat setting pertise. Inspect the heater in accordance with The product thermostat has been preconfigured to Section 4.4.Inspect valves in accordance with 85°C and should not be adjusted. The power sup- Section 5.2. ply for the product is managed via the Charge unit. Fit the cover before connecting the power supply. -
Page 19: Settings, Control Unit
5.3 Settings, control unit The control unit is managed by the OSO in- Charge app. Download the app and follow the instructions. See Sections 4.8 and 4.9. 5.4 Maintenance and annual inspections The control unit must be subjected to annual in- spections in the same way as other electrical equipment. -
Page 20: Emptying Of Water
5.7 Emptying of water WARNING The water temperature in the water heater is 75°C and could cause scalding. Before emp- tying, a hot tap should be opened to the max. pressure/temperature for min. 3 minutes. A) Disconnect the power supply to the Charge control unit. B) Shut off incoming cold water supply. C) Fully open a hot tap –... -
Page 21: Spare Parts
5.8 Spare parts Designation Product description: Dimension product no. 11000901 Thr. 5/4” Element - 3 kW/1x230V - 1-tube - Inc 825 - for 300 l. Length 450 mm. 11001075 Thermostat - 59T/66T 60-90°C 1-phase 2-pole 11001124 Mains cable Cable with 1 x plug 2.5# - 2+earth Length 3 m. 11001141 Connecting cable Internal cable - 2.5# ,180°C / Saga, fork+fork Length 205 mm 11001304 Thermostatic mixer valve - grey knob (1) ø22 mm conn. -
Page 22: Troubleshooting, Water Heater
(see page 27) or ble. If the problem does not appear in the trou- OSO Hotwater AS - see Section 8.1. TROUBLESHOOTING Problem Possible cause of fault... -
Page 23: Terms Of Use, Charge
7. TERMS OF USE, CHARGE UNIT The service, an optimisation application for hot water tanks, (“the Service”), the Product, including location (map coordinates - for installation), meter is provided by OSO Energy AS, business registration no. 925 156 663, In- point ID, temperature, hot water volume and electricity readings for the dustriveien 1, NO-3300 Hokksund ("OSO"). -
Page 24: Warranty Conditions
8. WARRANTY CONDITIONS 1. Scope - Saga S water heater OSO Hotwater AS (“OSO”) warrants for 5 years from the • The product has been in regular use since the date of purchase that the Product will: i) conform to OSO installation date. -
Page 25: Customer Service
In case of problems that cannot be resolved with the aid of the troubleshooting guide in this instal- lation manual (Section 6.1), contact either: A) The installer who supplied the product. B) OSO Hotwater AS: Tel.: +47 32 25 00 00 oso@oso.no / www.oso.no... -
Page 26: Removing The Product
9. REMOVING THE PRODUCT 9.1 Removal Disconnect the power supply, disconnect all cables and wires. Shut off incoming cold water supply. Empty water heater – see Section 5.7. Disconnect all pipes. Control unit: Loosen the suspension screws in the wall. The product can now be removed. -
Page 27: Installer
9. INSTALLER 9.1 Contact details To be completed by installer: CONTACT DETAILS Installed by (company): Company address: Company phone: Company email: Installation date: Notes:... - Page 28 OSO Hotwater AS Industriveien 1 3300 Hokksund - Norway Tel.: +47 32 25 00 00 oso@oso.no www.osohotwater.com © All parts of these installation instructions are protected under the Norwegian Copyright Act and may not be reproduced or distributed without the written agreement of the manufacturer.
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