Snom Analogue Hospitality Series User Manual page 24

Question
5. The battery does not charge in the cordless
handset or the battery does not accept
charge.
6. The CHARGE LED is off.
Suggestions
• Make sure the cordless handset is placed
in the telephone base or charging base
correctly. The CHARGE LED should be on.
• Remove the battery and then install it again.
Charge it for up to 11 hours.
• If the cordless handset is placed in the
telephone base or charging base but the
CHARGE LED is not on, refer to The CHARGE
LED is off below.
• If the battery is completely depleted, charge
the cordless handset for at least 30 minutes
before use.
• If the above measures do not correct the
problem, replace the battery.
• Clean the charging contacts on the cordless
handset, telephone base and charging base
each month with a pencil eraser or a dry
non-abrasive fabric.
• Make sure the power adapter and telephone
line cord are plugged in correctly and
securely.
• Unplug the power adapter. Wait for 15
seconds before plugging it back in. Allow up
to one minute for the cordless handset and
the telephone base to reset.
EN - 24