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Connecting your business
D812
Short User Manual
English
German
Italian
French
Spanish
Portuguese
Greek
Polish
Russian
V: 3/18/2025 - 1

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Summary of Contents for Snom D812

  • Page 1 Connecting your business D812 Short User Manual English German Italian French Spanish Portuguese Greek Polish Russian V: 3/18/2025 - 1...
  • Page 2: Getting Started

    Footstand Ethernet cable: 1.5 m Documentation (2) Get t ing t o know t he D812 component s The hardware components of the D812 can be summarized as follows: Audio devices → 1 - 4 Display and indicators → 5 - 6 Hard keys →...
  • Page 3 Ethernet (PoE), IEEE 802.3af, class 3, IEEE 802.3az EHS adapter: RJ12-6P6C socket Corded handset: RJ9-4P4C socket Headset: RJ9-4P4C socket If PoE is not available Not included in delivery Optional Optional via software V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 3/22...
  • Page 4 Ethernet connection line. Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. If your local network or VoIP provider supports Snom's auto provisioning features , the phone will start up automatically without interruption.
  • Page 5 Short User Manual Getting to know the display and controls Display (see → Getting started → Getting to know the D812 components → 5) This display presents the following information: Inf o bar/st at us line: Date and time | Status messages | Audio...
  • Page 6 Short User Manual Getting started → Getting to know the D812 components Call indicat or (see → → 6) The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls. LED status indications: Blinking rapidly when a call is coming in.
  • Page 7 Call Center Call Forward Cancel Conference Status Contact Presence Disposition Code DTMF Extension (XMPP) Intercom Multicast Park Presence Push-to-Talk Record Send SIP SmartTransfer Speed Dial Star Code Transfer SIP INFO INFO Definition V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 7/22...
  • Page 8 Calls Calls Multicast OCI-P Contact Previous Previous Mute Next Identity Next page Presence Zones Directory Pool Identity Page Server Voicemail Private Hold Record Reboot Redial Settings Silent Mode Voicemail Directory Info V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 8/22...
  • Page 9 IP address Press the function key underneath the display symbol to activate the function, open the list etc. depicted by the symbol above the key. Getting started → Getting to know the D812 components Alphanumeric keypad (see → → 9) 1 alphanumeric keypad consisting of 12 hard keys, located in the center of the lower device part.
  • Page 10 Short User Manual Getting started → Getting to know the D812 components Audio cont rol keys (see → → 10) 5 audio control keys are used to adjust the volume, for muting and unmuting the microphone, to activate speakerphone and headset mode.
  • Page 11 Short User Manual Getting started → Getting to know the D812 components Navigat ion, conf irmat ion, and cancel keys (see → → 12) They can be programmed with the key events available in their drop-down menus. You can select a different key event to be available on each respective key when the phone is in idle mode.
  • Page 12 Short User Manual Putting the D812 into operation (1) Init ializing and regist ering t he phone Not e: You will need the regist rat ion inf ormat ion received from your Internet service provider or your network administrator - normally the phone or ext ension number, the password, and the regist rar (SIP domain).
  • Page 13 Not e: Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. → Def ault set t ing: administrator mode If your phone is administered centrally, user mode may be the rule.
  • Page 14: Using The Phone

    Speakerphone Confirm Headset (3) Terminat ing calls Handset: Place the handset in the cradle or press Headset or Speakerphone: Press Cancel V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 14/22...
  • Page 15 Hold Retrieve following symbol If the other party hangs up while on hold, the call is terminated on your phone as well and the LED indicators are turned off. V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 15/22...
  • Page 16 Talk to one of the participants screen. in private. With one of the → Press participants on-screen, press Confirm Back to Cancel conference Optional via software V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 16/22...
  • Page 17 → You may briefly see screen message Ended B 101 indicating that the transfer was completed. B (101) is in a call with C (102) Transfer Confirm now. to complete the transfer. V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 17/22...
  • Page 18 → B (101) is in a call with C (102) now. → The remaining call on hold or the first of the remaining calls on Transfer Confirm hold will then appear on-screen to complete the transfer. (D, 103). V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 18/22...
  • Page 19 Dial the number (D, 103) you want to transfer the call to blindly (unannounced), or select one from one of the available phone directories. → C (102) is ringing D (103) now. Your active call (B, 101) reappears on- screen. V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 19/22...
  • Page 20 It is removed from the list of all calls and turns blue in the list of missed calls once the list has Received Dialled Missed been viewed. calls calls calls V: 3/18/2025 - 1 © 2025 Snom Technology GmbH 20/22...
  • Page 21: Software Update

    Short User Manual Software update Manual updat e Go to Snom's Firmware Update Center and find the latest firmware version for your D812. 2. Please read the instructions and release notes before downloading the firmware. 3. Right -click the download link in the Firmware files table and copy t he link.
  • Page 22: Troubleshooting

    Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

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