Pitney Bowes DM Series Operator's Manual
  1. Manuals
  2. Brands
  3. Pitney Bowes Manuals
  4. Digital Mailing system
  5. DM Series
  6. Operator's manual
Pitney Bowes DM Series Operator's Manual

Pitney Bowes DM Series Operator's Manual

Digital mailing system
Hide thumbs Also See for DM Series:
Table of Contents

Advertisement

Quick Links

Download this manual
™
™
DM800
, DM900
DM Series
Digital Mailing System
™
Operator Guide
US English Version
Download from Www.Somanuals.com. All Manuals Search And Download.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DM Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Pitney Bowes DM Series

Summary of Contents for Pitney Bowes DM Series

  • Page 1 ™ ™ DM800 , DM900 DM Series Digital Mailing System ™ Operator Guide US English Version Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 2 Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 3 AccuTrac, Ascent, DM925, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY (WOW) Postage By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective owners.

  • Page 4: Alerting Messages

    Use only a shielded interface cable to operate this equipment with a scale or other peripheral device CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.
  • Page 5 If trouble is experienced with this IntelliLink® Control Center please contact the help desk for repair or warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 6 Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 7 Table of Contents Pitney Bowes Contact Information List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup...
  • Page 8 Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 9: Pitney Bowes Contact Information List

    Monday through Friday, 8AM - 8:00PM EST. Postage By To contact, call 1.800.243.7800 Phone® System Pitney Bowes To order Pitney Bowes approved supplies, call our PB Supply Line™ at 1.800.243.7824. Supplies SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 10 Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 11: Table Of Contents

    What’s in this Guide ................1-2 Other Information ................. 1-2 What You Need to Know ..............1-3 Safety Requirements................1-3 Important Information About Powering Off Your DM Series™ Digital Mailing System ..................1-6 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 12: What's In This Guide

    Stacker module of your system. • Our Help Desk - For a list of the Pitney Bowes web sites, refer to the Pitney Bowes Contact Information List located at the front of this guide. 1 - 2 SV60861 Rev.

  • Page 13: What You Need To Know

    LAN refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLink® Control Center. (The sys- tem will then prompt you to connect to Pitney Bowes and perform an inspection.) •...
  • Page 14 Pitney Bowes Service Representative. • Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean- ers. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes Contact Information List at the front of this guide. •...
  • Page 15 To obtain Pitney Bowes supplies, please contact our Pitney Bowes Sup- ply Line™. Material Safety Data Sheets can be obtained on the web or from our Pitney Bowes Supply Line™. Refer to the Pitney Bowes Con- tact Information List at the front of this guide for phone numbers and web site information.

  • Page 16: Important Information About Powering Off Your Dm Series™ Digital Mailing System

    This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance. Your DM Series™ System has a power switch (for the location, refer to Chapter 2, page 2-6) so that you can properly remove power to the system.
  • Page 17 2 • Meet the DM800™, DM900™ Digital Mailing System Introducing the DM Series™ Mailing System ........2-2 Features and Benefits ................2-2 Parts of the Mailing System..............2-5 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 18: Features And Benefits

    2 • Meet the DM800™, DM900™ Digital Mailing System Introducing the The DM Series™ Digital Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organiza- DM Series™ tion. This system: Mailing System •...

  • Page 19: Variety Of Communications Options

    • Ability to download graphic images (ads, inscriptions, and permits) • Ability to download rate change and software updates You can use the following Pitney Bowes equipment with your mailing sys- Ability to Use tem: Other Pitney U7P0 Power Stacker.
  • Page 20 For more information on Budget Manager, refer to Budget Manager Operator Guide, SV60957. Business Manager You can connect your DM Series™ system directly to a Business Manager host PC and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more infor- mation on Business Manager, refer to the help within the Business Man- ager application.

  • Page 21: Parts Of The Mailing System

    DM800™, DM900™ Digital Mailing System Operating Guide Parts of the This section describes the parts of your DM800™, DM900™ mailing sys- tem and includes: Mailing System • The Mailing System Exterior • The Mailing System Interior • The IntelliLink® Control Center •...

  • Page 22: The Digital Mailing System Exterior

    2 • Meet the DM800™, DM900™ Digital Mailing System The Digital Mailing System Exterior USB Ports (USB Network Adapter can be plugged in here) USB Network Adapter and LAN Cable USB Port for Flash Memory Drive (used with INVIEW™ Accounting) Serial Port 2 - 6 SV60861 Rev.

  • Page 23: Mailing System Interior

    DM800™, DM900™ Digital Mailing System Operating Guide Refer to the diagram for the location of each component. Mailing System Interior Roll tape - The tape supply is located here. Print meter stamps on tape for pieces of mail that cannot go through the system. You can also print reports on tape.

  • Page 24: The Intellilink® Control Center

    2 • Meet the DM800™, DM900™ Digital Mailing System This section describes all of the function keys on the IntelliLink Control The IntelliLink® Center, the control center Main Screen, and the connectors on the back of Control Center the control center used to connect it to the AC adapter and to internal and external phone lines.
  • Page 25 DM800™, DM900™ Digital Mailing System Operating Guide Start Key - Begins processing mail with the options you have selected. Tape Key - Allows you to print postage tapes for packages or pieces of mail that are outside the limits specified for mailing materi- als.
  • Page 26 2 • Meet the DM800™, DM900™ Digital Mailing System The Main Screen The content of the main screen depends upon the current mode of the machine. Main screens are the only screens that contain a meter stamp replica area and a main status area. The main screen enters a sleep mode after a certain period of inactivity.
  • Page 27 ® ™ IntelliLink Control Center installed on a DM Series System base. Dotted line indicates AC Adapter Receptacle is covered by base SV60861 Rev. F 2 - 11 Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 28 2 • Meet the DM800™, DM900™ Digital Mailing System 2 - 12 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 29: Mail In A Minute

    3 • Mail in a Minute Mail in a Minute ..................3-2 Preparing Your Mail................3-2 Running the Mail .................. 3-3 Printing Postage Tapes ................ 3-4 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 30: Preparing Your Mail

    3 • Mail in a Minute Mail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick- est and easiest way to run a piece of mail or print a postage tape. Use this mode if: •...

  • Page 31: Running The Mail

    DM800™, DM900™ Digital Mailing System Operating Guide 4. Set the sealer lever. Push lever Sealer to the right for sealing or to the Lever left for postcards and mail you do not want sealed. 5. Use the thickness adjustment Normal Mail Setting knob to adjust for envelope thickness.

  • Page 32: Printing Postage Tapes

    To use this feature you must know the amount of postage you want to print. You can easily determine this using a scale. CAUTION: Use only fresh rolls of Pitney Bowes tape to avoid distortion or jams in the mechanism and possible loss of post- age.
  • Page 33 4 • Running Mail Navigating Hints ................... 4-2 Applying Postage and Running Mail ............ 4-3 Determining the Correct Postage Mode ..........4-4 Preparing Your Mail................4-6 Selecting the Postage Mode and Running the Mail ......4-10 Selecting or Deselecting an Account ..........4-17 Selecting the Class, Carrier, Special Services or Options ....

  • Page 34: Navigating Hints

    4 • Running Mail Navigating • The maximum number of options displayed is 5. To view more options, press the down arrow key. Hints • You can select a numbered option either by pressing the screen key next to the option, or by pressing the corresponding number on the key- board and then pressing the Enter key.

  • Page 35: Applying Postage And Running Mail

    Using Electronic Confirmation Services. This section tells you how to use preprinted barcode labels provided by Pitney Bowes to electronically process and submit records for USPS® Confirmation Services to the Pitney Bowes Data Center. Adding Postage or Changing the Date. This sections tells you how to add more postage or change the date of your postage.

  • Page 36: Determining The Correct Postage Mode

    4 • Running Mail Determining Feeding Mail or Printing Tape? the Correct 1. If your mail requires no application of postage, see Chart C on the fol- lowing page to choose your mode. Postage 2. If your mail requires postage, you must determine if you can print Mode directly on your mail.
  • Page 37 DM800™, DM900™ Digital Mailing System Operating Guide Chart B - Postage Tape Mode Then use this mode: You know the amount of postage needed for Key In Postage your piece of mail. Attached Scale (An option you You do not know the weight of your piece of may be able to purchase.

  • Page 38: Preparing Your Mail

    4 • Running Mail Preparing If you intend to run pieces of mail through your system, read About Run- ning Mail below. If you are going to print postage tapes, read About Printing Your Mail Postage Tapes in this section. Then, proceed to instructions for selecting the mode and running the job.
  • Page 39 DM800™, DM900™ Digital Mailing System Operating Guide 4. Set the sealer lever. Push lever Sealer to the right for sealing or to the Lever left for postcards and mail you do not want sealed. 5. Use the thickness adjustment Normal Mail Setting knob to adjust for envelope thickness.

  • Page 40: Tips On Feeding Mail

    4 • Running Mail Presealed Envelopes: If you are using presealed envelopes, make • Tips on Feeding sure you press the Seal key on the IntelliLink® Control Center and Mail select Sealer off or the envelopes will jam. • Pieces of mail that are 5/8" thick: If you are running pieces of mail that are each 5/8”...

  • Page 41: About Printing Postage Tapes

    The mailing system is designed to use a special pressure sensitive adhe- sive tape made exclusively for it. CAUTION: Use only fresh rolls of Pitney Bowes® tape to avoid distortion or jams in the mechanism and possible loss of postage.

  • Page 42: Selecting The Postage Mode And Running The Mail

    4 • Running Mail Selecting Once you decide the appropriate mode for Select Mode running your mail job, you select the mode the Postage on your mailing system. To access the Mode and  Reduced Speed modes, press the Mode key on the  ...

  • Page 43: Mode Selection: Wow® - Weigh-On-The-Way

    DM800™, DM900™ Digital Mailing System Operating Guide Use this mode if you know what the correct amount of postage is for your Mode Selection: mail and you intend to apply this postage to each piece. Key in Postage 1. Press the Mode key. 2.

  • Page 44: Mode Selection: Weigh First Piece

    4 • Running Mail This feature is available only on systems that have the optional  Mode Selection: Weigh-On-The-Way® (WOW®) module installed. Weigh First Piece In this mode, the machine weighs the first mail piece and processes the remaining mail at the same postage rate. WARNING! Do not lean on or disturb the system while it is pro- cessing mail in this mode.

  • Page 45: Mode Selection: Manual Weight Entry

    DM800™, DM900™ Digital Mailing System Operating Guide 4. Select Differential Weighing. The system prompts you to place the mail on the scale. CAUTION: Make sure you center the mail on the scale and check to be sure it is not touching any other surface or object. 5.

  • Page 46: Mode Selection: Attached Scale

    4 • Running Mail If the attached scale is particularly sensitive, run this mode with the Auto- Mode Selection: scale feature set to Off. This will prevent the system from automatically Attached Scale reverting to Attached Scale mode when WOW® mode is in use. Use this option If the AutoScale feature is set to Off.

  • Page 47: Mode Selection: Seal Menu

    DM800™, DM900™ Digital Mailing System Operating Guide This feature may be offered as an optional feature and is not available on Mode Selection: all Pitney Bowes solutions. Please contact your local account representa- Print Permit tive to determine if this option is accessible on your system.

  • Page 48: Mode Selection: Time And Date Stamping

    4 • Running Mail Time Date Stamping mode allows you to print the current time and date, Mode Selection: along with the word “Received” on incoming mail. Time and Date Stamping NOTE: If you are using INIVEW™ Accounting, Time and Date Stamping mode has additional attributes.

  • Page 49: Selecting Or Deselecting An Account

    DM800™, DM900™ Digital Mailing System Operating Guide Selecting or If you use Accounting, you must select an account. If you are using Budget Manager or Business Manager refer to the operator guide or help system Deselecting provided with those applications. an Account You can select an account manually by scrolling through the entire list of Selecting an...
  • Page 50 4 • Running Mail 4. Select the account you want to use: • Press Enter to select the account that most closely matches the characters you searched on; or • If a list of account names appear on the screen, press the screen key that corresponds with the account you want to use.
  • Page 51 DM800™, DM900™ Digital Mailing System Operating Guide Selecting Each carrier has its own set of classes and each class has its own set of special services. When you select a class or carrier, only those options the Class, available for that selection display in the main screen. Carrier, Special NOTE: When selecting a class/carrier:...

  • Page 52: Selecting A Country

    4 • Running Mail If your class requires you to select another country: Selecting a 1. A list of countries appears in the display. You can scroll through the Country countries: • Using the up/down arrows; • By typing in the first few letters of the country until you get a match; •...

  • Page 53: Selecting The Meter Stamp Options

    DM800™, DM900™ Digital Mailing System Operating Guide Selecting The Meter Stamp Options selection allows Meter Stamp Options you to change the elements printed on your the Meter piece of mail or tape.  Stamp Date You access the Meter Stamp options by ...
  • Page 54 4 • Running Mail You can have a variety of inscriptions appear on your piece of mail. For a Meter Stamp list of the inscriptions provided with your mailing system, refer to Chapter Options: 11, Supplies and Options in this guide. Inscription To add more inscriptions, refer to Performing Updates or Adding Features in Chapter 9 in this guide.

  • Page 55: Using Electronic Confirmation Services

    Sending Your Records to Pitney Bowes Your system stores up to 100 of your barcode records and automatically connects to Pitney Bowes and uploads these records either at the sched- uled time you specified during set up, or whenever you have processed the maximum number of pieces of mail on the system.
  • Page 56 If you realize you have put the wrong barcode on a piece of mail or package, you can change it as long as you have not sent the records to Pitney Bowes. Follow the instructions here for Editing, Deleting or Sending Confirmation Services Records.
  • Page 57 DM800™, DM900™ Digital Mailing System Operating Guide 12. Press the Enter key. The “Enter another package?” screen appears. Follow the screen prompts to process more pieces of mail for confirma- tion services. If you have already applied postage to a piece of mail and you now want to Adding add a confirmation service to it, follow the procedure here.
  • Page 58 ERR is the electronic version of the Return Receipt, and is a complimentary Using Electronic service to the E-Certified Mail service offered on the DM Series system. Return Receipt When the user selects E-Certified, and E-Return Receipt, they will be able...
  • Page 59 DM800™, DM900™ Digital Mailing System Operating Guide c. Verify that the services are Confirmation Services enabled. The list of services that appears may look like Delivery Confirmation: Enabled the sample shown at the Signature Confirmation: Enabled right. E-Certified: Enabled 2. If you have not already done so, enter the Mailer ID/D-U-N-S®...
  • Page 60 Code. • If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the bar- code sequence, enter the last digit to accept it as long as it matches the number on your next label;...
  • Page 61 Receipt. The label includes the 5-digit destination ZIP Code required by the USPS, which eliminates the steps required to enter this information manu- ally into the DM Series™ mailing system. The Reference Number can be up to 14 alphanumeric characters in length.

  • Page 62: Press Enter

    • If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the bar- code sequence, enter the last digit to accept it as long as it matches the number on your next label;...
  • Page 63 Code. • If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the barcode sequence, enter the last digit to accept it as long as it matches the num- ber on your next label;...
  • Page 64 Start processing the next mail piece. 10. Repeat steps 1-9 as necessary. 11. Transfer Files: a. Connect the control center to the Pitney Bowes Data Center using your telephone line. b. Upload your records no later than the end of every day. To do this, press the Menu key and select Confirmation Services.
  • Page 65 Receipt (ERR) If you already have a Certified Mail solution, or acquire one outside of Pitney Bowes, you can use the Off-line ERR feature to process your Certi- fied Mail and Electronic Return Receipt without entering or scanning the tracking number into the meter. The appropriate fees for Certified Mail and ERR will be applied to the mailpiece automatically.

  • Page 66: Adding Postage Or Changing The Date

    4 • Running Mail Adding If you do not have the correct postage or date on a piece of mail, you can add more postage or change the date directly on a piece of mail. If you pre- Postage or fer, you can print the corrections on at a tape instead and then apply it to Changing the piece of mail.

  • Page 67: Changing The Date

    DM800™, DM900™ Digital Mailing System Operating Guide Changing the Date 1. If you are printing the date correction on an envelope and if the enve- lope is sealed, press the Seal key and select Sealer Off. If you are print- ing on a tape, go to step 3.
  • Page 68 4 • Running Mail 4-36 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 69 5 • Mailing System Setup Navigating Hints ................... 5-2 Overview of Mailing System Set Up ............. 5-3 Setting the Display Language .............. 5-4 Adjusting Display Contrast ..............5-4 Adjusting the Feeder Deck Sensor ............5-4 Setting the Date and Time of Day ............5-5 Setting Up a Supervisor Password ............

  • Page 70: Navigating Hints

    5 • Mailing System Setup Navigating • The maximum number of options displayed is 5. To view more options, press the down arrow key. Hints • You can select a numbered option either by pressing the screen key next to the option, or by pressing the corresponding number on the key- board and then pressing the Enter key.

  • Page 71: Overview Of Mailing System Set Up

    DM800™, DM900™ Digital Mailing System Operating Guide Overview of Follow the other procedures listed here as needed. Mailing System For details on each procedure, refer to the section number listed here. Set Up Set the Display Language. Adjusting the Display Contrast. Adjusting the Feed Deck Sensor Setting the Date and Time of Day.

  • Page 72: Setting The Display Language

    5 • Mailing System Setup Setting the Depending on the model of your mailing system, you may be able to set the display to any of the following languages: Display Language • English • Espanol To change the language of the display: 1.

  • Page 73: Setting The Date And Time Of Day

    DM800™, DM900™ Digital Mailing System Operating Guide Setting the If your mail is picked up at a certain time each day, you can set your system to advance the date at the mail pickup time. Date and Time of Day NOTE: The date on the meter stamp should correspond to the date when your mail goes to the post office.

  • Page 74: Setting Up A Supervisor Password

    5 • Mailing System Setup Setting Up a You can limit access to the following operations by creating a supervisor password. Supervisor Password • Adding Postage (Refill) • Clearing Batch Information (the number of pieces of mail your system processes) •...

  • Page 75: Setting Up The Scale And Selecting Rates

    Refer to the documentation that arrived with the scale, or contact the Pitney Bowes Help Desk. Refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number.

  • Page 76: Scale/Rates: Autoscale

    5 • Mailing System Setup You can set AutoScale to On or Off. Scale/Rates: Autoscale Select On to enable the AutoScale feature. When a mail piece is placed on the scale it will automatically weigh and rate the mail piece. Select Off to disable this feature.

  • Page 77: Scale/Rates: Destination If New Class

    DM800™, DM900™ Digital Mailing System Operating Guide Use this option to set the system to prompt you to select a new destination Scale/Rates: (ZIP, Zone code or country) each time you change the class of mail, or to Destination if New keep the last destination used.
  • Page 78 5 • Mailing System Setup The Smart Class™ capability of the DM Series™ mailing system software Scale/Rates: has been enhanced to provide fully automatic printing of postal inscriptions Smart Classes or postal endorsements. With the Smart Class™ feature, you are able to set the WOW®...
  • Page 79 DM800™, DM900™ Digital Mailing System Operating Guide The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the list and select the appropriate option. • To add an inscription, select Inscriptions. Scroll through the list and select the appropriate option.
  • Page 80 5 • Mailing System Setup d. Select the appropriate class, in this example Priority Mail. The Fees screen appears. Press Enter. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the list and select the appropriate option. •...
  • Page 81 DM800™, DM900™ Digital Mailing System Operating Guide Modifying a Smart Class™ with an Auto Inscription 1. Press the Menu key. 2. Select Set Up, then press the down arrow and select Scales/Rates. 3. Press the down arrow (depending on your system you may have to press it twice) and select Smart Classes.
  • Page 82 Your account number is supplied by Pitney Bowes when you order Account # your system. Do not change this unless you are directed to do so by Pitney Bowes. If you need to dial a number in order to reach an outside line, use this Phone/Network option to enter that prefix number.

  • Page 83: Phone/Network Set Up: My Phone

    DM800™, DM900™ Digital Mailing System Operating Guide Use this option to enter your local phone number (the number to which your Phone/Network mailing system is connected). Set Up: My 1. Press the Menu key on the control center. Select Set Up from the main Phone # screen, then select Phone/Network Set Up.

  • Page 84: Phone/Network Set Up: Network Settings

    CAUTION: Changing these parameters may result in errors Settings when trying to contact Pitney Bowes. Contact your Pitney Bowes representative or call the Help Desk if you are not sure. Refer to Pitney Bowes Contact Information List at the front of this guide for the phone number.

  • Page 85: Configuring High/Low Funds Warning

    DM800™, DM900™ Digital Mailing System Operating Guide Configuring Setting the Low Funds Warning Value High/Low Use this option to set a value at which the mailing system warns you that the funds remaining in the meter are getting low. Funds Warning NOTE: This option does not appear if the Automated Meter Refill feature is turned on.

  • Page 86: Configuring System Timeouts

    5 • Mailing System Setup Configuring This section describes how to set various Timeouts system timeouts for your mailing system. System Timeouts 1. To access the system timeouts, press  Display Sleep the Menu key on the control center, and ...

  • Page 87: Timeouts: Normal Preset Timer

    DM800™, DM900™ Digital Mailing System Operating Guide The normal preset timer option allows you to specify how much time you Timeouts: want to allow the system to remain idle before it returns to the Normal Pre- Normal Preset set settings (refer to Define Preset section in this chapter for more informa- Timer tion on Normal Presets).

  • Page 88: Defining Presets

    5 • Mailing System Setup Defining You can define up to 50 sets (0-49) of preset mailing system values, with each set having different values for such items as the account name, post- Presets age value, class, carrier, a special service, a mode such as Attached Scale or Differential weighing, and the like.

  • Page 89: Defining Custom Preset Values

    DM800™, DM900™ Digital Mailing System Operating Guide Defining Custom Preset Values Defining Custom Preset Values When creating a custom preset, the mailing system will prompt you to select a class of mail if you are using Key In Postage Mode. Selecting a class will ensure your preset values are updated automatically when post- age rates change.

  • Page 90: Store Advance Date In A Custom Preset

    This feature may be offered as a standard or optional feature and is not Store Advance available on all Pitney Bowes solutions. Please contact your local account Date in a Custom representative to determine if this option is accessible on your system.

  • Page 91: Editing Custom Preset Values

    DM800™, DM900™ Digital Mailing System Operating Guide To edit an existing custom preset, you define its new values and then over- Editing Custom write the old values. Preset Values 1. Enter the new values for the mail job that correspond to the custom pre- set you want to change or edit.

  • Page 92: Creating Custom Messages

    • Custom messages can be saved in the Normal or Custom Presets. • Uses full QWERTY keypad standard on all DM Series™ mailing sys- tems. • Custom messages always print to the left of the postage, and left of any advertisements and inscriptions.
  • Page 93 DM800™, DM900™ Digital Mailing System Operating Guide Postal Rules and Guidance IMPORTANT: Any custom message printed by the DM Series™ system must follow USPS guidelines as published in the Domestic Mail Manual (DMM). Creating a Custom Message for the First Time 1.
  • Page 94 NOTE: In most cases, the Drop Shipment Authorization is printed using an Endorsement purchased from the Pitney Bowes Online Store. The Custom Mes- saging feature of the DM Series™ may satisfy USPS requirements for Drop Shipment endorsements on your mailings. However, the application and endorsement format must be authorized locally by the USPS.

  • Page 95: Taking The Meter Out Of Service

    Start key. To print on a tape, simply press the Tape key. Adding an You can connect a Pitney Bowes USB printer to your mailing system. To add this optional external printer, all you need to do is plug the USB con-...

  • Page 96: Configuring The Optional Barcode Scanner

    5 • Mailing System Setup Configuring If you have a barcode scanner attached to your mailing system, you can configure it to scan: the Optional Barcode • account names, • account codes (Business Manager only), Scanner • speed codes (INVIEW™, Budget Manager only), •...

  • Page 97: Setting The Default Scan Type

    DM800™, DM900™ Digital Mailing System Operating Guide If you are using an accounting system on your mailing system you can set Setting the up the scanner so that it knows what field is scanning without using a prefix Default Scan code.

  • Page 98: Adding Barcode Prefixes

    5 • Mailing System Setup If you are going to scan multiple fields, you will need to create barcodes Adding Barcode that contain a 1 or 2 digit prefix. This prefix identifies the field you are scan- Prefixes ning. You may use this if you are transferring accounts from a different accounting system like the Paragon®, or from a set of pre-printed barcode labels that have a prefix as part of the barcode.

  • Page 99: Combining Barcodes

    DM800™, DM900™ Digital Mailing System Operating Guide If you need to combine multiple barcode scans into a single barcode, use Combining this setup option. For example, the typical barcode scanner can only Barcodes accept a maximum of 30 characters. If you want to scan an account name that contains more than 30 characters, say 50 characters, you add a "join character"...
  • Page 100 5 • Mailing System Setup 5-32 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 101 6 • Adding Postage Postage By Phone® Meter Payment System ........6-2 Your Postage Meter ................6-2 Connection Alternatives ............... 6-3 USPS Rekey Requirements ..............6-3 Managing Your Postage Funds ............6-4 Connecting Your Postage Meter to an Analog Phone Line ....6-5 Checking Available Funds in Your Postage Meter .......

  • Page 102: Postage By Phone® Meter Payment System

    6 • Adding Postage Postage By Postage By Phone® Meter Payment System is a Pitney Bowes service that you use to add postage to your meter. You can access the Postage By Phone® Meter Phone® System 24 hours a day, 7 days a week through your IntelliLink®...

  • Page 103: Connection Alternatives

    DM800™, DM900™ Digital Mailing System Operating Guide Connection Your mailing system connects to the Pitney Bowes using one of four meth- Alternatives ods: • Constant (High Speed) Connection - using your organization’s Local Area Network and approved connection device •...

  • Page 104: Managing Your Postage Funds

    Automated Postage Refill. Follow this procedure to set up automatic postage refills on your postage meter. Connecting Adding postage funds to your system is fast, easy, and convenient. Con- nect to the internet (and to Pitney Bowes) using your organization’s Local Your Area Network (LAN). Postage...

  • Page 105: Connecting Your Postage Meter To An Analog Phone Line

    DM800™, DM900™ Digital Mailing System Operating Guide Connecting Which connector do I use? Your Internal Analog Phone Line Connector - Use the internal analog modem to connect directly to an analog phone line. Postage If your mailing system is not located near an analog phone line and you Meter to an need to remove the control center when you perform feature updates or Analog...

  • Page 106: Balance

    6 • Adding Postage Checking If you are not sure if you have enough money to run mail or print t a pes, you should check the amount of money (funds) in your postage meter. Available Funds in To check available funds in your meter: Your 1.

  • Page 107: Adding Postage

    (up to $1000). Use whole dollars only; do not key in cents. Your meter automatically adds two decimal places. 6. Press the Enter key. The system dials Pitney Bowes to connect to your account and begins to add the postage to your meter.

  • Page 108: Recommended Funds Values

    6 • Adding Postage When the Postage Pass - Automated Postage Refill capability is enabled, Recommended your mailing system will make recommendations for both Auto Refill Funds Values Amounts and the Low Funds Warning. • The Auto Refill Amount is the dollar value of the reset when you refill for postage.
  • Page 109 7 • Standard Accounting Navigating Hints ................... 7-2 Overview of Accounting ............... 7-3 Using the Account Setup Procedures ..........7-3 Before Using the Setup Procedures............. 7-4 Viewing Accounts ................. 7-4 Creating Accounts ................7-4 Editing Accounts .................. 7-6 Setting an Account Period..............7-6 Turning Standard Accounting On or Off ..........

  • Page 110: Navigating Hints

    7 • Standard Accounting Navigating • You can access all of the accounting features by pressing the Accounts key on the IntelliLink® Control Center. The system displays Hints the account names in the format shown here (Standard Accounting): Select Account 0.

  • Page 111: Overview Of Accounting

    DM800™, DM900™ Digital Mailing System Operating Guide Overview of The information in this chapter describes how to set up the standard accounting package provided with your mailing system. For information on Accounting your system’s accounting features, or if this is the first time you are setting up accounts and would like some examples of accounting structures and hierarchy see sections: Your Accounting System Features and Account Structure and Hierarchy at the end of this chapter.

  • Page 112: Before Using The Setup Procedures

    7 • Standard Accounting Before Using 1. If your system has a supervisor password set up, you must enter that password before you can enter the account setup mode. the Setup Procedures NOTE: Passwords are case-sensitive. 2. If you have not set up any accounts yet, as soon as you press the Accounts key on the control center, the system prompts you for the supervisor password.

  • Page 113: Creating A New Subaccount Or Subsubaccount

    DM800™, DM900™ Digital Mailing System Operating Guide least four characters. (You need to enable password protection before you can protect an individual account. Refer to Turning Accounting Password Protection On or Off in this chapter. 7. When you are done, press the Enter key to save the account informa- tion.

  • Page 114: Editing Accounts

    7 • Standard Accounting Editing You can change the name of an account, make the account inactive (or active), add a password or change an existing one, and clear (reset) all Accounts data from the account. 1. Press the Accounts key. 2.

  • Page 115: Turning Standard Accounting On Or Off

    DM800™, DM900™ Digital Mailing System Operating Guide Turning To turn the standard accounting package provided with your system on or off: Standard Accounting 1. Press the Accounts key. 2. Press the right arrow key to enter the “Set Up Accounts” screen. On or Off 3.

  • Page 116: Resetting (Clearing) All Accounts

    7 • Standard Accounting Resetting When you reset or clear your accounts, you completely remove all of the data in all of your accounts. Once you clear the data, you cannot retrieve it. (Clearing) To keep a record of your data, be sure and print a Multi-Account Summary all Accounts Report.

  • Page 117: Transferring Funds

    DM800™, DM900™ Digital Mailing System Operating Guide Transferring To transfer funds: Funds 1. Press the Accounts key. 2. Press the right arrow key to enter the “Set Up Accounts” screen. 3. Select Transfer Funds. The system displays a list of your chargeable accounts.

  • Page 118: Selecting An Accounting Type

    7 • Standard Accounting Selecting an To select and accounting type, or to disable the accounting feature on your mailing system, follow the procedure here. Accounting Type 1. Press the Accounts key. 2. Press the right arrow key to enter the “Set up Account” screen. 3.

  • Page 119: Account Structure And Hierarchy

    DM800™, DM900™ Digital Mailing System Operating Guide Your mailing machine has 25 standard accounts. You have the option to increase your accounts to 100 or 300 accounts. Only your chargeable level accounts are counted towards your account total. (Chargeable accounts are explained in the next section.) If you need information on how to structure your accounts, refer to the Account Structure and Hierarchy section in this chapter.
  • Page 120 7 • Standard Accounting This type of account structure allows you to view accounts and create reports that show total charges for the top level account, or you can view or create reports that show the charges for each of the subaccounts or sub- subaccounts.
  • Page 121 8 • Reports Introduction ..................8-2 Viewing a Report .................. 8-2 Printing a Report .................. 8-2 Single Account Report ................. 8-3 Multi-Account Summary Report ............8-4 Last Five Refills Report ................ 8-6 USPS Confirmation Services Report (System Printer Required) ..8-7 Account List Report (External Printer Required) ........

  • Page 122: Introduction

    NOTE: The accounting reports described in this chapter are for the standard accounting package provided with your DM Series™ Digital Mailing System. If you are using another optional accounting package (for example, Budget Man- ager), refer to the documentation provided with that application.

  • Page 123: Single Account Report

    DM800™, DM900™ Digital Mailing System Operating Guide Single Account The Single Account Report gives the total pieces of mail and the postage for a selected account. After you select Single Account Report the last Report account used is displayed. To view another account, press the screen key for Select Another Account.

  • Page 124: Multi-Account Summary Report

    8 • Reports Multi-Account Internal Printer Version Summary The Multi-Account Summary supplies the total pieces and postage for all enabled accounts. Report You can view and print the Multi-Account Summary report sorted by account number, as well as by account name. When viewing this report, press the left arrow key to toggle between the account name and account number sorting options.

  • Page 125: External Printer Version

    DM800™, DM900™ Digital Mailing System Operating Guide This version of the Multi-Account Summary can only be printed on an External Printer attached external printer. Account numbers are only assigned to the lowest Version level of the account hierarchy or transaction level. Account numbers will only appear if the account does not have subaccounts.

  • Page 126: Last Five Refills Report

    8 • Reports Last Five Refills The Last Five Refills Report lists the last five refills for any enabled account and prints the information on a single envelope or strip of tape. The refills Report are displayed in chronological order. Screen Display Last 5 Refills Report Date...

  • Page 127: Confirmation Services Report

    DM800™, DM900™ Digital Mailing System Operating Guide USPS The Confirmation Services Report provides details for Confirmation Ser- vices pieces processed and uploaded via IntelliLink® Control Center. It Confirmation prints the information on an envelope or strip of tape. When you select Services Report Confirmation Services from the "Select Report"...

  • Page 128: Account List Report (External Printer Required)

    8 • Reports Account List The Account List Report lists the names and numbers of all accounts that are set up in your mailing machine. Report (External Printer Screen Display Required) Account List Number Name <Account Number> <Account Name> <Account Number> <Account Name>...

  • Page 129: System Set Up Report

    Accounting Set Up: Accounting Feature on/off, System, Passwords, Number of Accounts. • Modem Set Up: Dial Out Prefix, Dial Method, Local Number, Pitney Bowes Number, PBP Account, Initialization String. • Scale Settings: Adjustment for Motion, AutoScale, Trip Weight, Units, Origin, Location Code, AutoClear, Clear Zone If New Class, ZIP/Zone Prompt, BMC Intra ZIP, Add ZIPs to Zone ), Discount Code, Min.

  • Page 130: Error Report

    Error Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solutions. Please contact your local account representative to determine if this option is accessible on your system. The Error Report lists the last ten errors in chronological order with the most recent error at the top.

  • Page 131: Job Report

    Job Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solutions. Please contact your local account representative to determine if this option is accessible on your system. The Job Report summarizes a job that is processed in a mode that did not dispense funds.

  • Page 132: Data Capture Report (Non-Us Use Only)

    8 • Reports Data Capture The Data Capture Short Report provides information on the data that is transferred from the mailing system through Pitney Bowes Data Center to Report (Non-US the Post Office. Use Only) The Data Capture Report prints on an envelope or tape.

  • Page 133: Installed/Pending Rates Report

    DM800™, DM900™ Digital Mailing System Operating Guide Installed/ This report displays only on the screen. Use the up and down arrow keys to Pending Rates scroll through all the rate files loaded on the system. Report Rate: Description (name) File Name Part Number Version Service level...
  • Page 134 8 • Reports This page intentionally left blank. 8-14 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 135 9 • Maintaining and Updating Items to Keep On Hand ................9-2 Cleaning the Exterior ................9-2 Tape Maintenance ................9-3 E-Z Seal® Sealing Solution Maintenance ..........9-4 Printer Maintenance ................9-5 Replacing the Ink Cartridge ..............9-7 Changing the Printhead................9-9 Changing the Wiper Blade Assembly ..........9-11 Performing Updates or Adding Features ..........9-12 SV60861 Rev.

  • Page 136: Items To Keep On Hand

    9 • Maintaining and Updating Items to Keep The following is a list of items you should keep on hand: On Hand • Ink Cartridge • Tape Roll • E-Z Seal® Sealing Solution Refer to Chapter 11, Supplies and Options for details on how to order these items.

  • Page 137: Tape Maintenance

    Replace the tape when the stripe appears. To order new tape, refer to Chapter 11, Supplies and Options in this guide. CAUTION: If you do not use Pitney Bowes supplied tape, you will not be able to determine when the tape is running out and this may cause a jam.

  • Page 138: E-Z Seal® Sealing Solution Maintenance

    50 envelopes. Solution Maintenance CAUTION: • Pitney Bowes recommends using E-Z Seal® Solution because it helps keep your moistener tank clean and improves sealing efficiency. To order E-Z Seal® Solution, refer to Chapter 11, Supplies and Options in this guide. •...

  • Page 139: Replacing The Moistener Brush

    If the print quality deteriorates and you cannot improve it with the proce- dures in this chapter, contact the Pitney Bowes Help Desk. Refer to the  Pitney Bowes Contact Information List at the front of this guide for the phone number.

  • Page 140: Printing A Test Pattern

    9 • Maintaining and Updating If you notice the meter stamp is not printing completely and there are white Cleaning the lines going through it, you will need to perform printer maintenance. First, Printhead clean the printer nozzle. Nozzles 1. Press the Menu key. 2.

  • Page 141: Replacing The Ink Cartridge

    “Out of Ink” displays when there is no more ink left in the cartridge and your mailing system stops printing. In order to resume printing you must change the ink cartridge. WARNING! Use Pitney Bowes ink cartridges to ensure best printer performance. Other ink cartridges may cause: poor print quality, rejected/returned mail and uncovered service expenses.
  • Page 142 9 • Maintaining and Updating 2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the machine. 3. Remove the old ink car- tridge by lifting it straight 4. Insert the new cartridge with the grooved side facing you. 5.

  • Page 143: Changing The Printhead

    DM800™, DM900™ Digital Mailing System Operating Guide Changing the If you have cleaned the printer nozzle and changed the print cartridge and Printhead the meter stamp is still not satisfactory, replace the printhead. CAUTION: Do NOT attempt to clean the printhead. Instructions for replacing the printhead are included with each replacement and are repeated here for your convenience.
  • Page 144 9 • Maintaining and Updating This exposes the print- Printhead Cover head cover. 6. Grasp the printhead cover and pull as shown here. Printhead Standoff 7. Grasp the printhead stand-off and lift the printhead up and out. 8. Discard the old print- head.

  • Page 145: Changing The Wiper Blade Assembly

    DM800™, DM900™ Digital Mailing System Operating Guide Changing the When you change the printhead, you must also replace the wiper blade assembly. Wiper Blade Assembly Instructions for replacing the wiper blade assembly are included with each replacement and are repeated here for your convenience. 1.

  • Page 146: Performing Updates Or Adding Features

    Updates or upgrade, or to download an envelope advertisement or inscription, you will Adding be instructed by a Pitney Bowes representative to connect to the Intel- Features liLink® infrastructure. NOTE: You must first purchase a new feature and graphic before downloading it remotely.
  • Page 147 10 • Troubleshooting How to Troubleshoot your Mailing System ......... 10-2 Width Sensor Warnings..............10-2 Hopper Sensitivity Adjustments............10-2 Ink Waste Tray Full Warning .............. 10-3 Envelope Sealing Problems ............... 10-4 Envelope Feeding Problems .............. 10-6 Tape Feeding Problems ..............10-8 IntelliLink®...

  • Page 148: How To Troubleshoot Your Mailing System

    Desk or you can schedule a request for service at our web site. Refer to the System Pitney Bowes Contact Information List at the front of this guide for the phone number of the Help Desk and the web site addresses.

  • Page 149: Ink Waste Tray Full Warning

    DM800™, DM900™ Digital Mailing System Operating Guide Ink Waste Tray The Ink Waste Tray Full Warning appears when you power up or exit sleep mode on the mailing system. It indicates that the ink waste tray is Full Warning approaching maximum capacity. Contact your customer service represen- tative to schedule replacement of the ink waste tray.

  • Page 150: Troubleshooting

    10 • Troubleshooting appears, and you have not already done so, contact your customer service representative to schedule replacement of the ink waste tray. INK WASTE TRAY FULL ALERT CONTACT SERVICE IMMEDIATELY. Failure to replace full ink waste tray will result in ink leakage, causing system damage.
  • Page 151 Tighten the solution bottle cap. leaking. secured tightly. Solution was poured Call the help desk. Refer to the Pitney Bowes Contact directly into the tank or Information List in this guide for more information. there is a leak in the solu- tion tubing.

  • Page 152: Envelope Feeding Problems

    10 • Troubleshooting Envelope Feeding Problems Description Possible Causes Solution More than one enve- Too many envelopes are on the • Remove some of the envelope and test lope is feeding. feed deck; envelopes are not with a smaller stack. stacked properly on the feed deck.
  • Page 153 DM800™, DM900™ Digital Mailing System Operating Guide Envelope Feeding Problems Description Possible Causes Solution Envelope(s) getting • Envelopes dimensions are Refer to the Specifications section in this guide jammed outside the acceptable range for the acceptable envelope dimensions. (piece of mail is too thick, pieces of mail are incorrect To clear a jam in the feeder area: size, etc.) for mailing system.

  • Page 154: Tape Feeding Problems

    Tape track is dirty or clogged. Call the Help Desk for help clearing the tape Adhesive is on track. track. Refer to the Pitney Bowes Contact Infor- mation List in the guide for more information. 10-8 SV60861 Rev. F...
  • Page 155 DM800™, DM900™ Digital Mailing System Operating Guide Tape Feeding Problems Description Possible Causes Solution Tape does not Tape is sticking to dried glue on Remove brush and clean under cold water. remove easily. moistening brush. Refer to the Moistener Maintenance section in Chapter 10, Maintaining and Updating for more information.
  • Page 156 4. Pull out brush and readjust to longer length. 5. Reinstall brush and release holder to return original position Valve in moistener bottle cap is Call the Help Desk. Refer to the Pitney Bowes not working. Contact Information List in the guide for more information Low E-Z Seal®...
  • Page 157 DM800™, DM900™ Digital Mailing System Operating Guide Tape Feeding Problems Description Possible Causes Solution Adhesive tape gets Wet/dry lever set into wet position. Set wet/dry lever down to dry position. wet. Moistener brush is set too high. Remove tape brush and reset at a lower posi- tion in its holder.

  • Page 158: Intellilink® Control Center Problems

    Test the outlet to make sure it has power. removed from sys- If the problem persists, call the Help Desk. tem. Refer to the Pitney Bowes Contact Information List in this guide. Unable to access The system is currently in the...

  • Page 159: Weigh-On-The-Way® Problems

    DM800™, DM900™ Digital Mailing System Operating Guide IntelliLink® Control Center Problems Description Possible Causes Solution Wrong ad or inscrip- Mailing system is reset to factory 1. Select desired graphic. tion, yet appears in default mode. 2. Push the Menu key. menu list.

  • Page 160: Printing Problems

    Postal Inspection is required. Your Add postage. If you do not need to add postage mailing system performs an auto- at this time, simply log onto the Pitney Bowes matic postal inspection every time Data Center and check for updates. The sys- you do a refill.
  • Page 161 DM800™, DM900™ Digital Mailing System Operating Guide Printing Problems Description Possible Causes Solution Meter imprint is The printer nozzle requires main- Clean the printer nozzle and run a test print as streaked or tenance. described in Chapter 10 in this guide. incomplete;...

  • Page 162: Postage Refill Problems

    You are using the wrong Postage Contact the Help Desk for correct number. By Phone® Meter Payment Sys- Refer to the Pitney Bowes Contact Information tem telephone number. List in this guide for the phone number of the Help Desk. The Help Desk may also provide you with a local number to use for Postage By Phone®...

  • Page 163: Getting Help

    If you are unable to find a solution for your problem, you can visit the our web site or call for service. Refer to the Pitney Bowes Contact Information List at the front of this guide for all contact phone numbers and web addresses.
  • Page 164 10 • Troubleshooting 10-18 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 165: Supplies And Options

    11 • Supplies and Options Ordering Supplies................11-2 Ordering a Pitney Bowes Supply Catalog .......... 11-2 Printhead Kit and Wiper Blade Replacement ........11-2 USPS Confirmation Services Labels ..........11-3 Accessories You Can Order ............... 11-3 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 166: Consumables You Can Order

    Pitney Bowes web site. Refer to the Pitney Bowes Supplies Contact Information List at the front of this guide for the Pitney Bowes Sup- ply Line™ phone number and the web site addresses. The Pitney Bowes web site features a wide assortment of genuine Pitney Bowes supplies at attractive prices.
  • Page 167 Advertisements and Inscriptions You Can Order A number of advertisements and inscriptions are included with your mailing machine. Call the Pitney Bowes Supply Line™ for a catalog at or visit our web site: • to order additional advertisements or inscriptions, or •...
  • Page 168 11 • Supplies and Options This page is intentionally left blank. 11 - 4 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 169: Specifications

    12 • Specifications Equipment Specifications ............... 12-2 Accounting Features ................12-4 Mailing Materials ..................12-4 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.

  • Page 170: Equipment Specifications

    12 • Specifications Equipment Specifications Dimensions Length without a Drop or Power Stacker 45 in. (114cm) Length with a Drop Stacker 52 in. (131.9cm) Length with a Power Stacker 74.5 in. (189.23cm) 91 in. (231.14cm) when stacker is fully extended Width 22 in.
  • Page 171 DM800™, DM900™ Digital Mailing System Operating Guide Internal Modem 33.6 Kbytes/sec Telephone Cord for Analog Line 26 AWG or smaller Advertisements Up to 10 custom advertisements plus preloaded advertise- ments (see Chapter 12 in this guide for a list of the pre- loaded advertisements).

  • Page 172: Accounting Features

    12 • Specifications Accounting Features Standard Accounting • Up to 25 accounts standard • 100 or 300 accounts optional Optional Budget Manager • Up to 3000 accounts • Up to 50 operators • 1-32 custom carriers • 1-50 custom class/fee •...
  • Page 173 DM800™, DM900™ Digital Mailing System Operating Guide 15 in. (381 mm)* 3 7/8 in. (98.4mm) Maximum 13 in. (330 mm) 5 in. (127 mm) 1 in. (25.4 mm) 3.5 in. (88.1  Minimum *maximum without W-O-W®; 13 in. (330mm) maximum with W-O-W® SV60861 Rev.
  • Page 174 12 • Specifications This page intentionally left blank. 12-6 SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 175 A • Glossary Glossary SV60861 Rev. F Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 176 Budget Manager This is an optional enhanced accounting package you can acquire for your DM Series™ Digital Mailing System. It allows you to create and more accounts with higher levels of detail. Business Manager...
  • Page 177 DM800™, DM900™ Digital Mailing System Operating Guide Communications Port Place to connect an optional Pitney Bowes scale, printer, or a PC. Control Center The IntelliLink® Control Center is the module mounted on top of the mailing machine that contains the graphic display, function keys, alpha, and numeric keys and the Postal Security Device (PSD).
  • Page 178 Mail consisting of varying lengths and widths. Mode Key Press to choose from a variety of mail processing modes. Modem That part of the mailing system that dials the Pitney Bowes Postage By Phone® Meter Payment System center and transfers information over the phone. Numeric Keys The part of the IntelliLink®...
  • Page 179 The PSD contains the funds and performs all of the calculations necessary Device (PSD) to print meter stamps that comply with the latest USPS standards. The PSD is contained in the DM Series™ Digital Mailing System IntelliLink® Control Center. Postage Tape Tape on which reports or meter stamps are printed when a piece of mail is too large or small, or too fragile to run through the mailing system.
  • Page 180 A • Glossary Signature Confirmation may be combined with special services. To get the latest fees, go to and search for "Signature Confirmation". www.usps.com Sleep Timer The mode that the mailing system automatically enters after a certain period of inactivity. Stacker The holder at the end of the feeder path where mail is deposited.
  • Page 181 6-5 description 2-4 Accessories description 2-4 Catalog ordering 2-4 11-2 ordering a Pitney Bowes Supply catalog 11-2 Accounting Class set up mode 7-2 selecting a Smart Class 4-19 turning off accounting 7-10 selecting class, carrier, special services 4-18...
  • Page 182 Index setting the high value warning 5-18 description and location 2-9 setting the low value warning 5-18 Low Funds Value 6-7 tranferring account funds 7-9 Low funds warning Funds key description 5-18 adding postage 6-7 setting up 5-18 check Postage By Phone 6-6 checking available funds 6-6 Mail clear batch number 4-34...
  • Page 183 7-4 account list 8-7 Permit data capture 8-12 defined 2-4 data capture (non US only) 8-12 Pitney Bowes Supply Line™ 2-4 error 8-10 Postage By Phone funds 8-8 checking funds in account 6-6 installed or pending rates 8-13...
  • Page 184 Index Tape installing 9-3 lever, wet/dry 2-5 ordering 11-2 roll 2-7 specifications 12-4 Thickness adjustment knob location 2-7 Time and Date Stamping Mode 4-15 Timeouts display sleep 5-19 feeding timeout 5-20 normal preset timer 5-20 system sleep 5-19 transaction timeout 5-20 Troubleshooting display problems 10-15 weighing problems 10-15...
  • Page 185 Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 186 1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pb.com For Service or Supplies PB Form SV60861 Rev. F 4/09 © 2009 Pitney Bowes Inc. All Rights Reserved *sv60861revF* Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 187 Free Manuals Download Website h p://myh66.com h p://usermanuals.us h p://www.somanuals.com h p://www.4manuals.cc h p://www.manual-lib.com h p://www.404manual.com h p://www.luxmanual.com h p://aubethermostatmanual.com Golf course search by state h p://golfingnear.com Email search by domain h p://emailbydomain.com Auto manuals search h p://auto.somanuals.com TV manuals search h p://tv.somanuals.com...

This manual is also suitable for:

Dm800Dm900

Table of Contents