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QNAP QSW-M3224-24T User Manual
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QNAP QSW-M3224-24T User Manual

QNAP QSW-M3224-24T User Manual

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QSW-M3224-24T
User Guide
Document version: 1
27/05/2024

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Summary of Contents for QNAP QSW-M3224-24T

  • Page 1 QSW-M3224-24T User Guide Document version: 1 27/05/2024...

  • Page 2: Table Of Contents

    QSW-M3224-24T User Guide Contents 1. Important Information Safety information............................3 2. Product Overview About the QSW-M3224-24T........................... 6 Hardware specifications..........................6 Package contents............................7 Components..............................8 Front panel..............................8 Rear panel..............................9 Front panel LEDs............................9 3. Installation and Access Installation requirements..........................11 Setting up the switch............................11 Connecting the switch to a computer or network..................11...
  • Page 3 Optimizing intelligent AV streaming......................31 Configuring port mirroring........................31 Adding a static MAC address........................32 Configuring the dynamic MAC address aging timer................32 Configuring the management port and IPv4 interface settings............33 Configuring IPv6 settings........................34 Configuring DNS server settings......................35 Static route settings..........................35 Configuring DHCP server settings......................

  • Page 4: Important Information

    Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging.
  • Page 5 QSW-M3224-24T User Guide Power ⚠ WARNING To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
  • Page 6 QSW-M3224-24T User Guide • Even used batteries may cause severe injury or death. • Call a local poison control center for treatment information. • For information on the type and voltage of the button battery in your device, please see the hardware specification table.

  • Page 7: Product Overview

    The QSW-M3224-24T, a high-performance gigabit Ethernet switch, equips broadcast and AV environments with 24 dedicated 10 GbE RJ45 ports for uncompressed video and audio applications. Featuring Lite-Layer 3 routing capabilities accessible through QSS Pro, the QSW-M3224-24T empowers network administrators with granular control over routing, VLANs, and multicast, streamlining complex multi-stream workflows.

  • Page 8: Package Contents

    QSW-M3224-24T User Guide Component QSW-M3224-24T System • Status • Fan • Locator Ports • Speed • Link • Activity Dimensions Form factor 1U Rackmount Dimensions (H x W x D) 44.2 x 438.5 x 190 mm (1.74 x 17.26 x 7.48 in) Net weight 2.93 kg (6.46 lbs)

  • Page 9: Components

    QSW-M3224-24T User Guide Item Quantity Quick Installation Guide (QIG) Components Front panel Component Component 10 Gigabit Ethernet ports (RJ45) Console port Management port Reset button USB 2.0 Type-A port Note This port is dedicated for maintenance purposes by authorized personnel only.

  • Page 10: Rear Panel

    QSW-M3224-24T User Guide Rear panel Component Component Kensington security slot Power input Front panel LEDs Product Overview...
  • Page 11 QSW-M3224-24T User Guide Component Component 10 Gigabit Ethernet LED Status LED • 10 Gigabit Ethernet activity • 10 Gigabit Ethernet 10 Gbps speed • 10 Gigabit Ethernet 100M/1G/ 2.5G/5G speed Note The LED has an upward arrow shape, which indicates it applies to...

  • Page 12: Installation And Access

    QSW-M3224-24T User Guide 3. Installation and Access This chapter provides specific hardware installation and switch access steps. Installation requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) •...

  • Page 13: Connecting The Switch To A Computer

    Connecting the switch to a computer Connecting the switch to a QNAP NAS allows you to expand storage capacity and back up data to another NAS through network cable connections to a host port on the switch. However, you must connect the switch to a computer to configure the settings.

  • Page 14: Connecting The Switch To A Network

    You can access the switch using any computer on the network if you know its IP address and the login credentials of a valid user account. QNAP switches support DHCP client configuration by default for IP assignment. When connected to a network, the switch automatically obtains an IP address from a DHCP server.

  • Page 15: Accessing The Switch Using Qfinder Pro

    To download Qfinder Pro, go to https://www.qnap.com/utilities. 2. Open Qfinder Pro. Qfinder Pro automatically searches for all QNAP devices on the network. 3. Locate the switch in the list, and then double-click the name or IP address. The login page appears.
  • Page 16 QSW-M3224-24T User Guide 4. Specify the username and password. Default Username Default Password For details on the default password, see this FAQ. admin 5. Click Login. The Overview page appears. Important After setting up the switch, ensure that you change the IP address of the computer to the original configuration.

  • Page 17: Basic Operations

    QSW-M3224-24T User Guide 4. Basic Operations This chapter describes basic switch operations. Reset button Operation User Action Result Basic system Press and hold the The following settings are reset to default: reset button for 5 seconds. • The admin account is automatically enabled.
  • Page 18 QSW-M3224-24T User Guide Status Description Flashes • The device is being initialized. green • The firmware is being updated. Important When updating the firmware, do not remove the power cord, and do not force-exit the application. • The device is being reset.
  • Page 19 QSW-M3224-24T User Guide 10 Gigabit Ethernet LED Status Description Green The network connection is operating at 10 Gbps. Flashes The device is being accessed from a 10 GbE network. green Amber The network connection is operating at 100 Mbps, 1 Gbps, 2.5 Gbps, or 5 Gbps.

  • Page 20: Qss Pro

    QSW-M3224-24T User Guide 5. QSS Pro About QSS Pro QSS Pro is a network switch management system designed to provide comprehensive functionalities for controlling, monitoring, and optimizing network switches. It offers a robust suite of management features, including Lite-Layer 3 functionalities such as routing, Domain Name System (DNS) services, and Dynamic Host Configuration Protocol (DHCP) services.

  • Page 21: Adding A Vlan

    QSW-M3224-24T User Guide Setting Description Speed Allows the port speed to be auto-negotiated or controlled using the selected speed Flow In QSS, asymmetric flow control allows independent configuration of flow Control control mechanisms for incoming and outgoing traffic on a switch port.

  • Page 22: Adding A Link Aggregation Group (Lag)

    QSW-M3224-24T User Guide Adding a link aggregation group (LAG) The Link Aggregation Control Protocol (LACP) allows you to combine multiple switching ports into a single logical network interface. This ensures increased throughput and provides redundancy. In case of port failure, traffic continues on the remaining ports.

  • Page 23: Configuring Mc-Lag (Multichassis Link Aggregation Group) Settings

    QSS Pro updates the group settings. Note When assigning a LAG to a VLAN, QNAP recommends removing individual LAG port members from the VLAN, and then adding the entire group to the VLAN as required. If individual port members are not removed, the VLAN is reset to its default settings.

  • Page 24: Managing Rapid Spanning Tree Protocol (Rstp) Settings

    QSW-M3224-24T User Guide 9. Click Save. QSS saves the MC-LAG configuration. 10. On the MC-LAG page, click QSS Pro enables MC-LAG on the switch. Managing Rapid Spanning Tree Protocol (RSTP) settings RSTP provides rapid convergence of the spanning tree and builds a loop-free topology for the switch network.

  • Page 25: Configuring Loop Protection Settings

    4. Select the RSTP bridge priority from the drop-down list. Note • The default bridge priority is 32768. • For root bridge priority, QNAP recommends setting the value to zero. 5. Click Save. QSS Pro updates the RSTP bridge priority.

  • Page 26: Configuring Igmp Snooping

    QSW-M3224-24T User Guide 1. Log in to QSS Pro. 2. Go to Configuration > LLDP > LLDP Configuration. 3. Enable or disable LLDP. Toggle State User Action Click to enable the LLDP function. Click to disable the LLDP function. 4. Click Save.

  • Page 27: Configuring Av Over Ip Settings

    QSW-M3224-24T User Guide Configuring AV over IP settings AV over IP (Audio-Visual over Internet Protocol) transmits digital audio and video streams over Ethernet networks, enabling efficient and scalable AV signal distribution by utilizing existing infrastructure. AV over IP utilizes managed switches to prioritize and secure the real-time transmission of audio and video streams over an IP network.
  • Page 28 QSW-M3224-24T User Guide 4. Configure the ACL settings. Setting User Action ACL No. This value must be from 1 to 255. Source IP Address Specify the IP address of an incoming connection. Subnet Mask Specify the subnet mask used by an incoming connection.

  • Page 29: Configuring Qos Settings

    QSW-M3224-24T User Guide 4. Configure the ACL settings. Setting User Action ACL No. Specify a number between 1 and 255. Source MAC address Specify the source MAC address. Destination MAC address Specify the destination MAC address. Port Select specific ports to apply the ACL rule, or select All to apply the rule to all ports.

  • Page 30: Mapping Cos Values To Queues

    QSW-M3224-24T User Guide 6. Specify a CoS value to assign to incoming packets. Note • When DSCP is enabled on a port, incoming packets are tagged with the specified CoS value. The packets are then processed in order of priority according to their CoS value and which queue the CoS value is mapped to.

  • Page 31: Configuring Qos Rate Limits

    QSW-M3224-24T User Guide DSCP Values Queue 8-15 16-23 24-31 32-39 40-47 48-55 56-63 1. Log in to QSS Pro. 2. Go to Configuration > QoS > DSCP Mapping. 3. Assign a queue number to each DSCP value. 4. Click Save.

  • Page 32: Optimizing Intelligent Av Streaming

    QSW-M3224-24T User Guide To enable rate limits on multiple ports simultaneously, click Multiple Port Configuration. Optimizing intelligent AV streaming Intelligent AV streaming optimization utilizes algorithms for dynamic bandwidth allocation and prioritization of audio/visual traffic, ensuring smooth streaming through packet classification and congestion control.

  • Page 33: Adding A Static Mac Address

    QSW-M3224-24T User Guide Adding a static MAC address To improve frame forwarding efficiency between LAN ports, the network switch maintains a MAC address table that maps MAC addresses to LAN ports of connected devices. You can manually add a MAC address to the table, which allows the switch to retain the MAC entry even after a reboot.

  • Page 34: Configuring The Management Port And Ipv4 Interface Settings

    QSW-M3224-24T User Guide Configuring the management port and IPv4 interface settings Note • You can add up to 32 VLAN interfaces. • Each VLAN interface can be assigned with an IPv4 address and an IPv6 address. 1. Log in to QSS Pro.

  • Page 35: Configuring Ipv6 Settings

    QSW-M3224-24T User Guide c. Configure the IP settings. Setting Description VLAN ID Select a preconfigured VLAN ID from the drop-down list. DHCP If the network supports DHCP, the interface automatically obtains the IP address and network settings. Static Manually assign a static IP address. You must specify the following information: •...

  • Page 36: Configuring Dns Server Settings

    QSW-M3224-24T User Guide You can edit or delete IPv6 interfaces by clicking respectively. Configuring DNS server settings 1. Log in to QSS Pro. 2. Go to Configuration > IP Configuration. 3. Click DNS Settings. 4. Click Add. The Add DNS Server window appears.

  • Page 37: Configuring Dhcp Server Settings

    QSW-M3224-24T User Guide 7. Specify the gateway IP address of the interface that will act as the next hop for this route. 8. Click Save. QSS Pro creates the IPv4 static route. Adding an IPv6 static route 1. Log in to QSS Pro.

  • Page 38: System Management

    QSW-M3224-24T User Guide 6. Enter the last IP address in the pool that will be assigned to DHCP clients. Note Ensure this address falls within the same subnet as the starting IP address. 7. Specify the subnet mask for the network segment where DHCP clients reside.

  • Page 39: Configuring Time Settings

    QSW-M3224-24T User Guide • Valid characters: A–Z, a–z, 0–9 • Valid special characters: Hyphen (-) 5. Click to confirm the switch name. QSS Pro updates the switch name. Updating the switch password 1. Log in to QSS Pro. 2. Go to System > System Settings > Password.

  • Page 40: Backing Up System Settings

    QSW-M3224-24T User Guide 4. Specify the time configuration. Setting Description Synchronize with Ensure that your device is connected to the internet, and then internet time server specify the following information: Server: Specify the Network Time Protocol (NTP) server. Examples: time.nist.gov, time.windows.com Manual configuration Specify the date and time.

  • Page 41: Restarting The Switch

    QSW-M3224-24T User Guide Resetting the switch password Note • You can also reset the switch password by pressing and holding the physical reset button for 5 seconds. • The default admin account is automatically enabled after a system reset. 1. Log in to QSS Pro.
  • Page 42 QSW-M3224-24T User Guide 2. Click located on the upper-right corner of the page. 3. Click Restart Switch. A confirmation message appears. 4. Click Yes. QSS Pro restarts the switch. Enabling secure connection (HTTPS) 1. Log in to QSS Pro. 2. Go to System > System Settings > HTTPS.

  • Page 43: Configuring Snmp Settings

    QSW-M3224-24T User Guide 5. Click Start. QSS Pro starts collecting the logs of the selected services. 6. Click Download. QSS Pro downloads the compressed file to your device. Configuring smart fan settings 1. Log in to QSS Pro. 2. Go to System > System Settings > Smart Fan.
  • Page 44 Optional: Select Authentication. 1. Specify the authentication protocol. You can select HMAC-MD5 or HMAC-SHA. If you are unsure about this setting, QNAP recommends selecting HMAC-SHA. 2. Specify an authentication password that contains 8 to 64 ASCII characters. c. Optional: Select Privacy.
  • Page 45 QSW-M3224-24T User Guide 5. Select the SNMP trap. SNMP Trap Description coldStart A coldStart trap signifies that the SNMP entity is reinitializing itself so that the agent configuration or the protocol entity implementation can be altered. warmStart A warmStart trap signifies that the SNMP entity is reinitializing itself so that the agent configuration or the protocol entity implementation cannot be altered.

  • Page 46: Firmware Management

    QSS Pro saves the idle session timeout setting. Firmware management QNAP recommends keeping your device firmware up to date. This ensures that your device can benefit from new software features, security updates, enhancements, and bug fixes. You can update the switch firmware using one of the following methods:...
  • Page 47 • QNAP recommends updating the firmware using wired Ethernet connections to ensure your network connection remains stable during the firmware update process. Back up system QNAP recommends backing up the system settings to your computer before settings updating the firmware. For details, see Backing up system settings.

  • Page 48: Updating The Firmware Manually

    QSW-M3224-24T User Guide Checking for live updates Warning • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details, see Backing up system settings. • Do not power off your device during the firmware update process.

  • Page 49: Port Diagnostics And Led Controls

    QSW-M3224-24T User Guide 1. Download the device firmware. a. Go to http://www.qnap.com/download. b. Select the product type. c. Select your device model. d. Read the release notes and confirm the following: • The device model matches the firmware version. • Updating the firmware is necessary.
  • Page 50 QSW-M3224-24T User Guide 1. Log in to QSS Pro. 2. Go to System > Port Diagnostics > Port Tests. 3. Select a port number. 4. Click Test. QSS Pro displays the port test results. Note If a pair status is Open, it indicates that there is a break in the cable. The cable length and cable fault distance can be used to identify the location of the break.

  • Page 51: Switch Log Management

    QSW-M3224-24T User Guide LED Mode Description Disable all LEDs All LEDs are disabled. This mode can be used to conserve power or to reduce visual distractions. 6. Click Save. QSS Pro saves the selected LED mode. Switch log management You can filter logs based on their severity level, search for specific log files, or delete them altogether.

  • Page 52: Support And Other Resources

    QSW-M3224-24T User Guide 6. Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com Support and other resources...

  • Page 53: Glossary Qfinder Pro

    QSW-M3224-24T User Guide 7. Glossary Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network QSS Pro QNAP operating system for QSW managed switches capable of Lite-Layer 3 routing functions Glossary...

  • Page 54: Notices

    "QNAP"). No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied...

  • Page 55: Gnu General Public License

    QSW-M3224-24T User Guide The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders.
  • Page 56 QSW-M3224-24T User Guide Some devices are designed to deny users access to install or run modified versions of the software inside them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products for individuals to use, which is precisely where it is most unacceptable.
  • Page 57 QSW-M3224-24T User Guide part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential...
  • Page 58 QSW-M3224-24T User Guide added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program. You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.
  • Page 59 QSW-M3224-24T User Guide c. Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source. This alternative is allowed only occasionally and noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b.
  • Page 60 QSW-M3224-24T User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 61 QSW-M3224-24T User Guide 9. Termination. You may not propagate or modify a covered work except as expressly provided under this License. Any attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this License (including any patent licenses granted under the third paragraph of section 11).
  • Page 62 QSW-M3224-24T User Guide contributor version. For purposes of this definition, “control” includes the right to grant patent sublicenses in a manner consistent with the requirements of this License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version.
  • Page 63 QSW-M3224-24T User Guide into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.

  • Page 64: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. Notices...

  • Page 65: Vcci Notice

    QSW-M3224-24T User Guide VCCI notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用する と電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求される ことがあります。 VCCI–A BSMI notice 警告：為避免電磁干擾，本產品不應安裝或使用於住宅環境。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产 品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 Notices...

  • Page 66: Eu Directive 2002/96/Ec On Waste Electronic And Electrical Equipment (Weee)

    According to the requirement of the WEEE legislation the following user information is provided to customers for all branded QNAP Electronics products subject to the WEEE directive. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.

  • Page 67: Eu Rohs Statement

    QSW-M3224-24T User Guide EU RoHS statement This equipment complies with the European Union RoHS Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. The directive applies to the use of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE) in electrical and electronic equipment.