QNAP TS 53D Series User Manual
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QNAP TS 53D Series User Manual

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Document Version: 1
05/05/2020
TS-x53D
TS-253D
TS-453D
TS-653D
User Guide

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Summary of Contents for QNAP TS 53D Series

  • Page 1 TS-x53D TS-253D TS-453D TS-653D User Guide Document Version: 1 05/05/2020...

  • Page 2: Table Of Contents

    TS-x53D User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About TS-x53D............................. 4 Hardware Specifications ..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................7 Right Panel............................... 8 Drive Numbering............................9 Safety Information............................10 Installation Requirements..........................11 Setting Up the NAS.............................
  • Page 3 Limited Warranty............................50 Disclaimer..............................50 GNU Public License............................50 FCC Notice..............................58 CE Notice..............................58 SJ/T 11364-2006............................59...

  • Page 4: Preface

    TS-x53D User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x53D NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    The TS-x53D is powered by an Intel® Celeron® quad-core 2.0 GHz NAS with 2.5 GbE connectivity with burst up to 2.7 GHz. In addition to the two built-in 2.5 GbE ports, the TS-x53D supports QNAP networking adapters. It features three USB 2.0 ports and two USB 3.2 Generation 1 ports. The TS-x53D is available in 2-drive bay, 4-drive bay, and 6-drive bay models that support multi-cloud backup, cloud storage gateways, 4K HDMI output, and real-time transcoding.
  • Page 6 HDMI ports 1 x HDMI 2.0 (up to 4096 x 2160 at 60 Hz) Interface IR sensor Note The QNAP RM-IR004 remote control is an optional separate purchase. Buttons • Power • Reset • USB One Touch Copy Product Overview...

  • Page 7: Package Contents

    • Non-condensing relative humidity: 5% to 95% humidity • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x53D NAS AC power adapter...

  • Page 8: Components

    TS-x53D User Guide Components Front Panel Component Component Power button Drive LEDs Status LED USB 3.2 Gen 1 One Touch Copy Type-A port LAN LED USB One Touch Copy button USB LED Rear Panel Product Overview...

  • Page 9: Right Panel

    TS-x53D User Guide Component Component PCIe low-profile cover Power input Reset button 2.5 Gigabit Ethernet ports (RJ45) HDMI 2.0 port 2.5 Gigabit Ethernet LEDs USB 3.2 Gen 1 Type-A port Kensington security slot USB 2.0 Type-A ports Right Panel Note The image does not include the chassis.

  • Page 10: Drive Numbering

    TS-x53D User Guide Drive Numbering TS-253D TS-453D Product Overview...

  • Page 11: Safety Information

    TS-x53D User Guide TS-653D Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The NAS should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 12: Installation Requirements

    • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...
  • Page 13 TS-x53D User Guide 4. Optional: Install the expansion cards. For details, see Installing Expansion Cards. 5. Connect the power cord and all applicable cables. 6. Power on the NAS. 7. Install QTS. For details, see Installation. 8. Log on to QTS. Product Overview...

  • Page 14: Installation And Configuration

    TS-x53D User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-x53D is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Drive Bays Warning •...
  • Page 15 TS-x53D User Guide c. Slide the front cover to the left and then pull. 3. Remove the drive tray. a. Remove a drive tray by simultaneously pressing the latch and pulling the tray. Installation and Configuration...
  • Page 16 TS-x53D User Guide Important Remember the number of each drive. The drive trays will need to be returned to their original bays. b. Pull the tray handle outward. c. Pull the tray out. 4. Install a drive on the tray. a.
  • Page 17 TS-x53D User Guide Note Install screws to transport the NAS with HDDs installed. 5. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. 6. Attach the front cover. a. Align the front cover with the grooves on the case and then slide to the right. Installation and Configuration...
  • Page 18 TS-x53D User Guide b. Slide the lock up to secure the front cover. 7. Power on the NAS. Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Drive Bays Warning • Installing a drive deletes all data on the drive. •...
  • Page 19 TS-x53D User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2.
  • Page 20 TS-x53D User Guide 3. Remove the drive tray. a. Remove a drive tray by simultaneously pressing the latch and pulling the tray. Important Remember the number of each drive. The drive trays will need to be returned to their original bays.
  • Page 21 TS-x53D User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 5. Load the tray into the bay. a.
  • Page 22 TS-x53D User Guide 6. Attach the front cover. a. Align the front cover with the grooves on the case and then slide to the right. b. Slide the lock up to secure the front cover. Installation and Configuration...

  • Page 23: Replacing Memory Modules

    The NAS has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 24 TS-x53D User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the front cover. a. Locate the locking mechanism on the left side of the NAS. b. Slide the lock down to unlock the front cover. 5.
  • Page 25 TS-x53D User Guide Important Remember the number of each drive. The drive trays will need to be returned to their original bays. b. Pull the tray handle outward. c. Pull the tray out. 6. Place the NAS on its right side. Note This image shows the TS-453D model.
  • Page 26 TS-x53D User Guide a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
  • Page 27 TS-x53D User Guide • Do not bend the module. 8. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d.
  • Page 28 TS-x53D User Guide 10. Attach the front cover. a. Align the front cover with the grooves on the case and then slide to the right. b. Slide the lock up to secure the front cover. 11. Connect all cables and external attachments. 12.

  • Page 29: Installing Expansion Cards

    TS-x53D User Guide Installing Expansion Cards The TS-x53D supports selected expansion cards. QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models. The TS-x53D series uses low-profile flat brackets. Note For the list of compatible networking adapters, go to https://www.qnap.com/compatibility/...
  • Page 30 TS-x53D User Guide c. Slide the front cover to the left and then pull. 5. Remove the drive tray. a. Remove a drive tray by simultaneously pressing the latch and pulling the tray. Installation and Configuration...
  • Page 31 TS-x53D User Guide b. Pull the tray handle outward. c. Pull the tray out. 6. Remove the case cover. a. Remove the screws on the back of the NAS that connect the case cover to the chassis. Note The number of screws varies depending on the model. •...
  • Page 32 TS-x53D User Guide b. Push down on the top of the case cover and then pull the chassis. c. Pull the chassis to the right until it completely detaches from the case cover. 7. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b.
  • Page 33 8. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
  • Page 34 TS-x53D User Guide d. Verify that the bracket does not move. 9. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 10. Attach the case cover. a. Slide the case cover to the right until it connects with the chassis and then pull. Installation and Configuration...
  • Page 35 TS-x53D User Guide 11. Attach the front cover. a. Align the front cover with the grooves on the case and then slide to the right. b. Slide the lock up to secure the front cover. Installation and Configuration...

  • Page 36: Installing Expansion Units

    Installing Expansion Units The TS-x53D supports USB and SATA JBOD expansion units. For details, please see table below. Note For details on expansion unit compatibility and maximum expansion units supported, go to https://www.qnap.com/en/compatibility-expansion/ Expansion Unit Model Description Required Accessories TR-002 •...
  • Page 37 The TS-x53D requires a host bus adapter to be installed on the NAS to connect to a SATA JBOD expansion unit. For the required accessories details, see Installing Expansion Units. For compatible expansion units and maximum units supported, see https://www.qnap.com/go/compatibility-expansion. 1. Power off the NAS. Installation and Configuration...
  • Page 38 2. Install a host bus adapter on the PCIe slot. Important The QNAP QXP SATA host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host adapters are not compatible with QNAP JBOD enclosures.

  • Page 39: Qts Installation

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser.

  • Page 40: Installing Qts Using The Cloud Key

    ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).
  • Page 41 ASCII characters. 10. Click Next. 11. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 12. Click Next. 13. Select Obtain an IP address automatically (DHCP).

  • Page 42: Installing Qts Using An Hdmi Connection

    TS-x53D User Guide 19. Click Confirm. QTS is installed. Installing QTS Using an HDMI Connection Warning Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS. 3.

  • Page 43: Basic Operations

    TS-x53D User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.

  • Page 44: Reset Button

    TS-x53D User Guide Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 The following settings are reset to seconds. default: • System administrator password: MAC address of adapter 1 without special characters. For example, if the MAC address of adapter 1 is 11:22:33:44:55:66, then the admin password will be...

  • Page 45: Leds

    TS-x53D User Guide This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. For details on the location of the LEDs, see Components.
  • Page 46 TS-x53D User Guide Status Description 2.5 Gigabit LAN Orange • The Ethernet port is connected to a gigabit network. (Front) • The Ethernet port is connected to a 2.5 gigabit network. • The Ethernet port is connected to a 10 megabit network.

  • Page 47: Audio Alert

    TS-x53D User Guide Status Description USB One Touch Flashes blue 2 times per • A USB device (connected to the USB One Touch Copy Copy port second port) is being mounted. • A USB device (connected to the USB One Touch Copy port) is being disconnected.

  • Page 48: Troubleshooting

    TS-x53D User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.

  • Page 49: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...

  • Page 50: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 51: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 52 TS-x53D User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 53 TS-x53D User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 54 TS-x53D User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 55 TS-x53D User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 56 TS-x53D User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 57 TS-x53D User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 58 TS-x53D User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 59: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 60: Sj/T 11364-2006

    TS-x53D User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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