QNAP TS-431X User Manual
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QNAP TS-431X User Manual

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TS-431X
User Guide
Manual Version 2
Published on 02/05/2017

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Summary of Contents for QNAP TS-431X

  • Page 1 TS-431X User Guide Manual Version 2 Published on 02/05/2017...

  • Page 2: Table Of Contents

    TS-431X User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-431X............................4 Hardware Specifications..........................4 Package Contents............................5 Components..............................5 Front Panel............................... 6 Back Panel............................... 6 Left Panel..............................7 Drive Numbering............................8 Installation Requirements..........................
  • Page 3 FCC Notice..............................41 CE Notice..............................41 SJ/T 11364-2006............................42...

  • Page 4: Preface

    TS-431X User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-431X NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    This chapter provides basic information about the QNAP TS-431X NAS. About the TS-431X The TS-431X supports four drives and comes with a built-in 10GbE SFP+ port to support 10GbE network environments. Equipped with a strong hardware-accelerated encryption engine, the TS-431X provides a secure and reliable dual-core NAS solution.

  • Page 6: Package Contents

    TS-431X User Guide Component TS-431X LED indicators • Status • LAN • USB • Drives 1 to 4 Security slot Kensington security slot Form factor Tower Dimensions (H x W x D) 169 x 160 x 219 mm 6.65 x 6.3 x 8.62 inch Net weight 3kg (6.61 lbs)

  • Page 7: Front Panel

    TS-431X User Guide Front Panel Component Component Status LED Drive 3 LED LAN LED Drive 4 LED USB LED Power button Drive 1 LED USB One Touch Copy button Drive 2 LED USB 3.0 One Touch Copy port Back Panel...

  • Page 8: Left Panel

    TS-431X User Guide Component Component Reset button USB 3.0 ports 10 gigabit SFP+ port Power input Gigabit ports Kensington security slot Left Panel Note The image does not include the chassis. Component Component Memory slot Product Overview...

  • Page 9: Drive Numbering

    TS-431X User Guide Drive Numbering Installation Requirements Category Item Environment • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface with no exposure to direct sunlight, liquids,...
  • Page 10 TS-431X User Guide 6. Log on to QTS. Product Overview...

  • Page 11: Installation And Configuration

    This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-431X is compatible with 3.5-inch and 2.5-inch hard drives, and solid state drives. All four drive bays support SSD cache acceleration. Installing 3.5-inch Hard Drives Warning •...
  • Page 12 TS-431X User Guide 4. Load the tray into the drive bay. a. Slide the drive tray into the drive bay. b. Push in the handle. 5. Power on the NAS. Installation and Configuration...
  • Page 13 TS-431X User Guide Installing 2.5-inch Hard Drives or Solid State Drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove drive tray.
  • Page 14 TS-431X User Guide 4. Load the tray into the drive bay. a. Slide the drive tray into the drive bay. b. Push in the handle. 5. Power on the NAS. Installation and Configuration...

  • Page 15: Replacing Memory Modules

    The NAS has one memory slot. Depending on the model, you can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 16 TS-431X User Guide The case cover screws are longer than the other screws that will be removed. b. Place the NAS on its left side. c. Slide the case cover to the right so that the triangle aligns with the unlock icon.
  • Page 17 TS-431X User Guide 7. Place the NAS on its left side. 8. Remove the 6 screws that connect the drive tray chassis to the NAS. Installation and Configuration...
  • Page 18 TS-431X User Guide 9. Carefully remove the drive tray chassis. 10. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Installation and Configuration...
  • Page 19 TS-431X User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges and then carefully slide it out of the slot.
  • Page 20 TS-431X User Guide b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 12. Place the drive tray chassis onto the NAS.
  • Page 21 TS-431X User Guide 14. Attach the top and bottom screws on the back of the NAS. Installation and Configuration...
  • Page 22 TS-431X User Guide 15. Attach the case cover. a. Place the NAS on its left side. b. Align the triangle icon on the case cover with the unlock icon on the chassis. c. Slide the case cover onto the chassis.
  • Page 23 TS-431X User Guide 16. Return drive trays into their original bays. a. Slide the drive tray into the drive bay. b. Push in the handle. 17. Connect all cables and external attachments. 18. Power on the NAS. 19. Verify that the module is recognized by the NAS.

  • Page 24: Qts Installation

    TS-431X User Guide c. Check the value for Total memory. QTS Installation TS-431X uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro If the NAS is connected to your local area •...

  • Page 25: Installing Qts Using The Cloud Key

    7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next.
  • Page 26 TS-431X User Guide 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 27 TS-431X User Guide The Enable multimedia functions screen appears. 20. Select No. Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Manager. For details on enabling multimedia functions on QTS, see the System Administration section of the QTS User Guide.

  • Page 28: Basic Operations

    TS-431X User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.

  • Page 29: Leds

    TS-431X User Guide This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. For details on configuring USB One-Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.

  • Page 30: Beep Alarm

    TS-431X User Guide Status Description Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occured. Flashes green The data is being accessed. Green The drive can be accessed. Flashes blue every 0.5 sec •...

  • Page 31: Troubleshooting

    TS-431X User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 32: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Help Desk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com...

  • Page 33: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 34: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 35 TS-431X User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 36 TS-431X User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 37 TS-431X User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 38 TS-431X User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 39 TS-431X User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 40 TS-431X User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 41 TS-431X User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 42: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 43 TS-431X User Guide This QNAP NAS complies with CE Compliance Class B. SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要 求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽...

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