Page 1 QTS 4.5.x User Guide Document Version: 2 10/11/2020...
Page 2: Table Of Contents
QTS 4.5.x User Guide Contents 1. Preface Audience..............................11 Document Conventions..........................11 2. Overview About QTS..............................12 What's New in QTS.............................12 Support and Other Resources........................12 NAS Access..............................13 Accessing the NAS Using a Browser..................... 13 Accessing the NAS Using Qfinder Pro....................14 Accessing the NAS Using Qmanager.....................14 2-step Verification...........................
Page 3 Restoring System Settings........................50 System Reset and Restore to Factory Default..................50 External Device............................52 USB Printer.............................52 Uninterruptible Power Supply (UPS)...................... 54 System Status.............................56 Resource Monitor............................56 4. Privilege Settings Users................................58 Default Administrator Account........................ 58 Creating a Local User..........................60 Creating Multiple Users.......................... 62 User Account Lists..........................63 Importing Users............................
Page 4 QTS 4.5.x User Guide Computers............................113 DNS..............................115 Back Up/Restore...........................118 5. File Station Overview..............................119 About File Station..........................119 System Requirements.......................... 119 Supported File Formats........................119 Parts of the User Interface........................120 Settings..............................123 File Operations............................126 Uploading a File............................127 Downloading a File..........................128 Opening a File............................
Page 5 Volumes..............................179 Storage Pools............................195 RAID..............................202 Self-Encrypting Drives (SEDs)......................211 Expansion Units............................217 Expansion Unit Actions.........................218 Expansion Unit Automatic Recovery....................218 QNAP External RAID Devices......................219 QNAP JBOD Enclosures........................235 Qtier................................236 Qtier Benefits............................236 Qtier Requirements..........................238 Qtier Creation............................239 Qtier Management..........................242 Tiering On Demand..........................246 Snapshots..............................246...
Page 6 QTS 4.5.x User Guide VJBOD Automatic Reconnection......................275 VJBOD Creation........................... 275 VJBOD Management..........................279 VJBOD Cloud............................282 Installation............................282 VJBOD Cloud Volume and LUN Creation.................... 282 Overview...............................294 Transfer Resources..........................298 Event Logs............................299 Licenses............................... 300 7. iSCSI & Fibre Channel Storage Limits............................302 iSCSI Storage Limits..........................302 Fibre Channel Storage Limits.......................
Page 7 Editing a Job............................375 Deleting a Job............................375 Services..............................375 Time Machine............................375 Rsync Server............................377 RTRR Server............................379 USB One Touch Copy.......................... 381 Storage Spaces............................382 Storage Space Creation........................383 Editing a Storage Space........................403 Deleting a Storage Space........................403 10. Network & Virtual Switch About Network &...
Page 8 Deleting All Files in the Network Recycle Bin..................450 Restricting Access to the Network Recycle Bin..................450 12. myQNAPcloud Getting Started............................452 Account Setup............................452 Creating a QNAP ID With Email or Phone Number................452 Registering a Device to myQNAPcloud....................453 Installing myQNAPcloud Link....................... 454 Overview..............................454 Configuring Port Forwarding........................455 Configuring DDNS Settings........................
Page 9 Extending a License Offline Using a Product Key................481 Upgrading a License..........................482 Viewing License Information........................483 Recovering Licenses..........................484 Transferring a License to the New QNAP License Server................484 Deleting a License............................ 485 15. Multimedia HybridDesk Station (HD Station)......................486 Installing HD Station..........................487 Configuring HD Station.........................488...
Page 10 Push Notifications..........................546 System Notification Rules.........................548 Event Notifications..........................548 Alert Notifications..........................552 Settings..............................555 Enabling Send Notification Data to QNAP....................556 Disabling Send Notification Center Data to QNAP................556 Global Notification Settings........................557 System Logs............................. 557 18. Malware Remover About Malware Remover.......................... 559 Overview..............................559 Running a Malware Scan..........................559 Running a Scheduled Scan........................
Page 11 Rebooting the NAS........................... 574 Rebooting the NAS Into Rescue Mode....................574 Rebooting the NAS Into Maintenance Mode..................574...
Page 12: Preface Audience
QTS 4.5.x User Guide 1. Preface Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information.
Page 13: Overview
Seagate IronWolf SSDs in Seagate IHM (IronWolf Health Management). • Added support for joining the NAS (x86 models) to Azure Active Directory Domain Service via site-to-site VPN. For details on new features and enhancements, go to https://www.qnap.com/en/release-notes/. Support and Other Resources QNAP provides the following resources:...
Page 14: Nas Access
Browser. Qfinder Pro Qfinder Pro is a desktop utility that • Computer that is connected to the enables you to locate and access QNAP same network as the NAS NAS devices on a specific network. The • Web browser utility supports Windows, macOS, Linux, and Chrome OS.
Page 15: Accessing The Nas Using Qfinder Pro
To download Qfinder Pro, go to https://www.qnap.com/en/utilities. 2. Open Qfinder Pro. Qfinder Pro automatically searches for all QNAP NAS devices on the network. 3. Locate the NAS in the list, and then double-click the name or IP address. The QTS login screen opens in the default web browser.
Page 16: 2-Step Verification
• Authenticator: Windows Phone 2. Verify that the system times of the NAS and mobile device are synchronized. QNAP recommends connecting to an NTP server to ensure that your NAS follows the Coordinated Universal Time (UTC) standard. 3. In QTS, go to Options > 2-step Verification .
Page 17 QTS 4.5.x User Guide 6. Configure the application by scanning the QR code or specifying the security key displayed in the 2- step Verification window. 7. In the 2-step Verification window, click Next. The Confirm your 2-step verification settings screen appears. 8.
Page 18: Qts Navigation
QTS 4.5.x User Guide Situation User Action Steps An administrator is locked out An administrator must restore Press the RESET button on the back of the and no other administrators the factory settings. NAS for three seconds. can access the account. The NAS restores the default administrator password and network settings.
Page 19 QTS 4.5.x User Guide Element Possible User Actions Background Tasks • Position the mouse pointer over the button to see the number of background tasks that are running. Examples of background tasks are file backup and multimedia conversion. • Click the button to see the following details for each background task: •...
Page 20 QTS 4.5.x User Guide Element Possible User Actions [USER_NAME] Click the button to view the last login time and the following menu items: • Options: Opens the Options window • Sleep: Keeps the NAS powered on but significantly reduces power consumption Note This feature is only available on models with certain...
Page 21 QTS desktop based on your device type • Help Request: Opens the Helpdesk window • Data & Privacy: Opens the QNAP Privacy Policy page • About: Displays the following information: • Operating system •...
Page 22 QTS 4.5.x User Guide Options Possible User Actions Profile • Specify the following optional information: • Profile picture • Email address • Phone number • Click View to display the System Access Log screen. • Click Edit login screen to open the Login Screen configuration screen in the Control Panel window.
Page 23 • Warn me when leaving QTS: When enabled, QTS prompts users for confirmation whenever they try to leave the desktop (by clicking the Back button or closing the browser). QNAP recommends enabling this setting. • Reopen windows when logging back into NAS: When enabled, the current desktop settings (including all open windows) are retained until the next session.
Page 24 QTS 4.5.x User Guide Dashboard The dashboard opens in the lower right corner of the desktop. You can click and drag a section onto any area of the desktop. Section Displayed Information User Actions System • NAS name Click the heading to open Control Panel > System > Health System Status >...
Page 25 QTS 4.5.x User Guide Section Displayed Information User Actions Expansion For each expansion card: Click the heading to open Control Panel > System > Cards Hardware > Expansion Cards . • Assignment (or "Ready" if unassigned) • Manufacturer • Model •...
Page 26: Main Menu
Use the filters to view tasks that were executed within a Tasks specific period. • Task summary • Task name • Timestamp • Status News Links to QNAP Click the heading to open the relevant pages on the announcements QNAP website. Main Menu Section Description Possible User Actions...
Page 27 This menu item only appears on models with certain hardware specifications. Applications Displays a list of applications developed by QNAP or third-party developers. When an app is installed, it is automatically added to the applications list. The following are the default applications: •...
Page 28: Desktop
QTS 4.5.x User Guide Desktop Element Description Possible User Actions Wallpaper This is a digital image that is used as a Change the wallpaper in the Options background for the QTS desktop. window. Users can either select from one of the provided wallpapers or upload an image Shortcut icons This opens an app or a utility.
Page 29 Helpdesk. website in another browser tab • : Opens the download page for mobile applications and utilities • : Provides links to the QNAP Wiki, QNAP Forum, and Customer Service portal • : Opens the Helpdesk utility Notifications This notifies the user about important...
Page 30 QTS 4.5.x User Guide Qboost Qboost is a system utility that monitors and enables you to manage memory consumption. It provides the following information: Section Description User Actions Memory A graphic showing memory usage on the Click Optimize to clear the buffer memory NAS.
Page 31 QTS 4.5.x User Guide Section Description User Actions Qboost Taskbar for the Qboost widget taskbar Click to view the Qboost help. Click to close the Qboost widget. Application Management Application Management displays the following information. Item Description Application Displays the application name CPU Usage Displays the percentage of consumed processing power Memory...
Page 32: Getting Started
You must create at least one volume in order to store files on the NAS. For details, see Volume Creation. 5. Create user accounts. QNAP recommends creating a user account for each person that requires access to the NAS. For details, see Creating a Local User. 6. Optional: Create user groups.
Page 33 QTS 4.5.x User Guide User groups help you to easily manage user accounts. For details, see Creating a User Group. 7. Optional: Create shared folders. QTS creates four default shared folders. For details, see Shared Folders. 8. Edit shared folder permissions. Permissions enable you to control who can view and modify files in a shared folder.
Page 34: System Settings
QTS 4.5.x User Guide 3. System Settings General Settings Settings Description System Administration This screen allows you to specify the server name and ports and configure secure connection settings. Time Time settings affect event logs and scheduled tasks. This screen allows you to specify the time zone and format and configure the system date and time.
Page 35: Configuring Time Settings
QTS 4.5.x User Guide Field User Action Enable secure connection (HTTPS) Select this option to allow HTTPS connections. a. Select Enable secure connection (HTTPS). b. Select a TLS version. Warning Selecting the latest TLS version may decrease compatibility for other clients in your system. c.
Page 36: Configuring Daylight Saving Time
QTS 4.5.x User Guide Option User Action Manual setting Specify the date and time. Synchronize with an Internet time server Ensure that your NAS is connected to the Internet, automatically and then specify the following information: • Server: Name of the Network Time Protocol (NTP) server Examples: time.nist.gov, time.windows.com •...
Page 37: Configuring Codepage Settings
Select a template for the login screen. Show firmware version Select this option to display the QTS firmware version. Show the link bar Select this option to display links to myQNAPCloud, QNAP Utilities, and Feedback. Background Select a background image or fill color.
Page 38: Configuring The Allow/Deny List
QTS 4.5.x User Guide Configuring the Allow/Deny List Important If you have installed QuFirewall on your device, go to QuFirewall to configure the allow or deny list. 1. Go to Control Panel > System > Security > Allow/Deny List . 2.
Page 39: Configuring Account Access Protection
QTS 4.5.x User Guide Note SSH, Telnet, and HTTP(S) are enabled by default. 3. Optional: Specify the following information. • Time period • Maximum number of unsuccessful login attempts within the time period • Amount of time the IP will be blocked 4.
Page 40 QTS 4.5.x User Guide 4. Click Next. A configuration window appears. 5. Perform any of the following actions. Option User Action Import certificate a. Click Browse to upload a valid certificate and private key. b. Optional: Click Browse to upload an intermediate certificate. Get from Let's Encrypt a.
Page 41: Configuring The Password Policy
QTS 4.5.x User Guide 3. Click OK. Configuring the Password Policy Important The following password policy is configured by default: • English letters: No restrictions • Digits: Enabled • Minimum length: 8 1. Go to Control Panel > System > Security > Password Policy . 2.
Page 42: Configuring Audio Alert Settings
QTS 4.5.x User Guide 2. Configure the following settings. Settings User Action Enable configuration reset switch Select this option to enable the reset button. For details, see System Reset and Restore to Factory Default. Enable disk standby mode Select this option to allow the NAS drives to enter standby mode if there is no disk access within the specified period.
Page 43: Configuring Smart Fan Settings
This function is only available for models with redundant power supply units. Configuring the Backup Battery Unit (BBU) Settings Important QNAP strongly recommends scheduling the learning cycle during off-peak hours. 1. Go to Control Panel > System > Hardware > BBU . 2. Select Enable BBU learning schedule.
Page 44: Configuring Expansion Cards Settings
QTS 4.5.x User Guide Configuring Expansion Cards Settings 1. Go to Control Panel > System > Hardware > Expansion Cards . QTS lists the available expansion cards. 2. Identify the expansion cards you want to configure. 3. Under Resource Use, select an OS or an application. Note Some functions are only applicable for certain models and expansion cards.
Page 45: Wake-On-Lan (Wol)
QTS 4.5.x User Guide 3. Click Apply. Wake-on-LAN (WOL) You can power on the NAS remotely using the Wake-on-LAN (WOL) protocol in Qfinder. This feature is enabled by default. Important If the power cable is disconnected when the NAS is powered off, WOL will not work until the NAS has been manually powered on.
Page 46: Firmware Update
5. Click Apply. Firmware Update QNAP recommends keeping your NAS firmware up to date. This ensures that your NAS can benefit from new QTS software features, security updates, enhancements, and bug fixes. You can update NAS firmware using one of the following methods:...
Page 47: Checking For Live Updates
Checking for Live Updates Warning • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore. • Do not power off your device during the firmware update process.
Page 48: Updating The Firmware Manually
Updating the Firmware Manually Warning • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore. • Do not power off your device during the firmware update process.
Page 49: Updating The Firmware Using Qfinder Pro
Updating the Firmware Using Qfinder Pro Warning • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore. • Do not power off your device during the firmware update process.
Page 50: Backup/Restore
QTS 4.5.x User Guide 4. Go to Tools > Update Firmware . You can also right-click the NAS model on the list and then select Update Firmware. The Firmware Update window appears. 5. Specify your QTS username and password. Qfinder Pro displays the Update Firmware screen. 6.
Page 51: Restoring System Settings
3. Select a valid BIN file that contains the QTS system settings. 4. Click Restore. System Reset and Restore to Factory Default QTS provides several options for resetting or restoring the NAS to its default state. Important QNAP recommends backing up your data before performing this task. System Settings...
Page 52 QTS 4.5.x User Guide Option Description Steps Basic system reset This resets the following settings to 1. Power on the NAS. the default values without deleting the 2. Press and hold the reset button user data stored on the disks. for 3 seconds.
Page 53: External Device
QTS 4.5.x User Guide Option Description Steps Advanced system reset This performs a basic system reset Perform an advanced system reset and then restores the QTS default using one of the following methods. settings, deleting all users, user • Using QTS: groups, and shared folders previously created.
Page 54 QTS 4.5.x User Guide Warning Restarting the NAS or updating QTS while print jobs are still in progress cancels all the queued print jobs. 1. Go to Control Panel > System > External Device > USB Printer . QTS displays the detected USB printers on your network. 2.
Page 55: Uninterruptible Power Supply (Ups)
QTS 4.5.x User Guide You can specify multiple IP addresses or domain names and separate them using commas. You can also use wildcard characters (such as an asterisk or a question mark) in an IP address or a domain name. 3.
Page 56 QTS 4.5.x User Guide Mode Steps USB connection a. Connect the UPS to the NAS using a USB cable. b. Select USB connection. c. Choose one of the following options. • Power off the server after the power fails for a specified time period •...
Page 57: System Status
QTS 4.5.x User Guide • Allow the NAS to enter auto-protection mode after the power fails for a specified time period 3. Click Apply. System Status You can check the status of your NAS in Control Panel > System > System Status . Section Description System Information...
Page 58 QTS 4.5.x User Guide Section Description System Resource This screen uses line charts to display CPU usage, memory usage, network usage, and graphics card usage (if supported and installed) over time. You can hover the mouse pointer over a line chart to view the hardware usage at a specific point in time.
Page 59: Privilege Settings
There are two reasons for not disabling the default admin account. If you want to access the QNAP turbo NAS via Secure Shell (SSH) or Telnet, do not disable the default admin account. Also, if you're going to access Console Management, do not disable the default admin account.
Page 60 Select application permissions for the user. By default, administrator accounts can access to all applications. QNAP recommends denying access to applications and network services that the user does not require. Users without privileges to specific applications will not see it on their main menu.
Page 61: Creating A Local User
QTS 4.5.x User Guide a. Under Quota, click Edit. b. Set the quota. • No Limit: Quota settings do not apply to the user. • Limit disk space to: Specify a quota for the user. • Use group quotas: Group quota settings apply to the user. Important Individual quotas may override group quotas.
Page 62 QTS 4.5.x User Guide Field Description Username Specify a username that contains 1 to 32 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Multi-byte characters: Chinese, Japanese, Korean, and Russian •...
Page 63: Creating Multiple Users
QTS 4.5.x User Guide QNAP recommends denying access to applications and network services that the user does not require. Users without privileges to specific applications will not see it on their main menu. 7. Optional: Set a quota for the user.
Page 64: User Account Lists
Create user account lists using a spreadsheet editor. For details, see Creating a CSV User File. QNAP NAS devices can export user account information, including quota settings, to BIN files. For details, see Exporting Users. Creating a TXT User File 1.
Page 65 QTS 4.5.x User Guide 2. Specify user information in the following format. Username,Password,Quota (MB),Group Name Important • Separate values using commas. • Specify a quota between 100 MB and 2048 GB (2048000 MB). Note The system only accepts quotas in MB. GB values must be expressed in MB. •...
Page 66: Importing Users
QTS 4.5.x User Guide Important If the list contains multi-byte characters, open the file using a text editor and then save with UTF-8 encoding. Importing Users 1. Go to Control Panel > Privilege > Users . 2. Click Create > Import/Export Users . The Import/Export Users window appears.
Page 67: Exporting Users
QTS 4.5.x User Guide Exporting Users 1. Go to Control Panel > Privilege > Users . 2. Click Create > Import/Export Users . The Import/Export Users window appears. 3. Select Export user and user group settings. 4. Click Next. QTS exports the user account list to your computer as a BIN file. You can use this file to import users to another NAS running QTS.
Page 68 QTS 4.5.x User Guide Task User Action Edit account profile Under Action, click The Edit Account Profile window appears. b. Edit the settings. The Edit Account Profile window provides the following settings not included in the Create a User window: •...
Page 69: Deleting Users
The Edit Application Privileges window appears. b. Select the applications that the user is allowed to access. c. Click Apply. QNAP recommends denying access to applications and network services that the user does not require. By default, administrator accounts have access to all applications.
Page 70: User Groups
QTS 4.5.x User Guide User Groups A user group is a collection of users with the same access rights to files or folders. Administrators can create user groups to manage folder permissions for multiple users. Default User Groups User Group Description administrators Users in this group can configure settings, create users, and install applications.
Page 71: Modifying User Group Information
QTS 4.5.x User Guide • No Limit: Quota settings do not apply to the user group. • Limit disk space to: Specify a quota for the user group. Important Individual quotas may override group quotas. For details, see Quota Conflicts. 8.
Page 72: Deleting User Groups
QTS 4.5.x User Guide Task User Action Edit user group members Under Action, click The Edit User Group window appears. b. Select or deselect users. c. Click Apply. Edit shared folder Under Action, click permissions The Edit Shared Folder Permissions window appears. b.
Page 73: Creating A Shared Folder
QTS 4.5.x User Guide Folder Description Public This folder can be used by any user account. The default permission of this folder is Read Only. For details, see Shared Folder Permissions. This folder stores content from the Web Server utility, which you can manage in Control Panel >...
Page 74 QTS 4.5.x User Guide 4. Optional: Configure user access permissions. a. Under Configure access privileges for users, click Edit. b. Specify the access permissions for users. For details, see Shared Folder Permissions. 5. Optional: Enable folder encryption. a. Under Folder Encryption, click Edit. b.
Page 75: Editing Shared Folder Properties
QTS 4.5.x User Guide Option Description Enable Network Recycle Bin Selecting this option creates a Recycle Bin for this shared folder. Restrict the access of Recycle Bin to Selecting this option prevents non-administrator users from administrators only for now recovering or deleting files in the Recycle Bin. Note This option is available only when Enable Network Recycle Bin is selected.
Page 76 QTS 4.5.x User Guide Setting Description Folder Name Specify a folder name that contains 1 to 64 characters and that does not: • Begin or end with a space • Contain consecutive spaces • End with "." • Begin with "_sn_" or "_sn_bk" •...
Page 77 QTS 4.5.x User Guide Setting Description Encrypt this folder Folder encryption protects folder content against unauthorized data access when the drives are physically stolen. Specify the following information. a. Input Password Specify a password that contains 8 to 32 characters except the following: "...
Page 78: Refreshing A Shared Folder
Snapshots. The snapshot shared folder feature requires a NAS that supports snapshots and contains at least 1 GB of memory. For details on compatible models, see www.qnap.com/solution/snapshots. Creating a Snapshot Shared Folder 1. Go to Control Panel > Privilege > Shared Folders > Shared Folder .
Page 79 QTS 4.5.x User Guide 3. Specify the following information: Field Description Folder Name Specify a folder name that contains 1 to 64 characters and that does not: • Begin or end with a space • Contain consecutive spaces • End with "." •...
Page 80 QTS 4.5.x User Guide Note If there is not enough storage space in the storage pool for the snapshot shared folder, the Free Storage Pool Space screen appears. Option User Action Release unused guaranteed snapshot Note space This option is only available if guaranteed snapshot space has been allocated to the storage pool.
Page 81: Iso Shared Folders
QTS 4.5.x User Guide Field Description Space Allocation Select one of the following space allocation options: • Thick provisioning • Thin provisioning Allocated space quota Specify a quota for the snapshot shared folder. Click Set to Max to allocate all remaining storage pool space to the volume.
Page 82 QTS 4.5.x User Guide 5. Specify the following information. Field Description Folder Name Specify a folder name that contains 1 to 64 characters and that does not: • End with a space • Contain consecutive spaces • End with "." •...
Page 83: Shared Folder Permissions
QTS 4.5.x User Guide Type Option Description User Action Guest access Deny Access Selecting this option rights denies access to guest accounts. Read only Selecting this option grants read-only access to guest accounts. For details, see Shared Folder Permissions. 8. Click Next. QTS mounts the ISO file as a shared folder and then adds it to the Shared Folder screen.
Page 84 QTS 4.5.x User Guide Permission Type Description User Action Users and groups Edit user and user group a. Specify permissions for each user and user group. permission permissions for shared b. Optional: Add a user to the list of users with folders that can be permissions for the shared folder.
Page 85 QTS 4.5.x User Guide Permission Type Description User Action Microsoft Specify which computers a. Add a Microsoft Networking host. Networking host can access shared folders 1. Click Add. access through Microsoft QTS adds an entry to the list. Networking. 2. Under Host / IP / Network, enter an IP address or domain name.
Page 86: Folder Aggregation
Go to Control Panel > Privilege > Shared Folders > Folder Aggregation to enable folder aggregation. Note • Folder aggregation is supported in Samba networks only. QNAP recommends folder aggregation for a Windows Active Directory (AD) environment. • If access permissions are assigned to portal folders, the NAS and remote servers must be joined to the same AD domain.
Page 87 QTS 4.5.x User Guide Field Description Folder Name Specify a folder name that contains 1 to 64 characters and that does not: • Begin or end with a space • Contain consecutive spaces • End with "." • Begin with "_sn_" or "_sn_bk" •...
Page 88 QTS 4.5.x User Guide 1. Go to Control Panel > Privilege > Shared Folders > Folder Aggregation . 2. Select the portal folders that you want to delete. 3. Click Delete. A warning message appears. 4. Click Yes. Importing Folder Trees Note Ensure that folder aggregation is enabled before performing the following steps.
Page 89: Shared Folder Encryption
When disabled, users must unlock the folder after restarting the NAS. For details, see Unlocking a Shared Folder. Note QNAP strongly recommends exporting and saving the encryption key. For details, see Configuring Encryption Settings. The Folder Encryption window appears. 6. Review the information.
Page 90 QTS 4.5.x User Guide Under Action, click The Encryption Management window appears. Note If the encrypted folder is locked, you must unlock it before configuring encryption settings. For details, see Unlocking a Shared Folder. 4. Perform any of the following tasks. Task User Action Download the encryption key...
Page 91: Shared Folder Access
For Windows and Mac, you can use Qfinder Pro to map or mount your NAS shared folders. Qfinder Pro is a desktop utility that enables you to locate and access the QNAP NAS devices in your local area network. To download Qfinder Pro, go to https://www.qnap.com/utilities.
Page 92 QTS 4.5.x User Guide 4. Select the NAS where the shared folder is located. 5. Click Tools > Map Network Drive . 6. Select a shared folder. 7. Click Map Network Drive. 8. Specify your QTS username and password. Privilege Settings...
Page 93 QTS 4.5.x User Guide 9. Click OK. 10. Specify the following information. Field Description Drive Specify the drive letter for the shared folder. Folder This field is uneditable because you have already selected the shared folder. This is for your reference. Reconnect at sign-in When selected, the shared folder will automatically be connected the next time the user signs in.
Page 94 1. Power on the NAS. 2. Connect the NAS to your local area network. 3. Open Qfinder Pro. Qfinder Pro displays all QNAP NAS devices in your local area network. 4. Select the NAS where the shared folder is located. 5. Click Network Drives.
Page 95 QTS 4.5.x User Guide A confirmation message appears. 10. Click Yes. 11. Specify your Mac username and password. 12. Click OK. 13. Select the shared folder. 14. Click OK. Privilege Settings...
Page 96: Quota
QTS 4.5.x User Guide The shared folder is mounted as a network drive and can be accessed using Qfinder Pro. Mounting a Shared Folder on a Linux Computer 1. Open a terminal with root privileges. 2. Run the following command: mount <NAS Ethernet Interface IP>:/share/<Shared Folder Name>...
Page 97: Enabling Quotas
QTS 4.5.x User Guide Note Quotas are applied per volume and are not shared across volumes. Important Individual quotas may override group quotas. For details, see Quota Conflicts. You can export quota settings to a CSV file to use as a reference. For details, see Exporting Quota Settings.
Page 98: Exporting Quota Settings
QTS 4.5.x User Guide For details, see Quota Conflicts. 6. Click OK. Exporting Quota Settings 1. Go to Control Panel > Privilege > Quota . 2. Click Generate. 3. Click Download. QTS exports the quota settings as a CSV file. Quota Conflicts QTS uses the following hierarchy to resolve quota conflicts.
Page 99: Active Directory (Ad) Authentication
QTS 4.5.x User Guide Go to Control Panel > Privilege > Domain Security to configure domain security settings. Option Description No domain security (Local users Only local users can access the NAS. only) Active Directory authentication Users can join the NAS to an AD, allowing domain users to be (Domain member) authenticated by the NAS.
Page 100 QTS 4.5.x User Guide 11. Specify the domain administrator username and password. 12. Click Join. The NAS joins the domain. 13. Click Finish. Configuring AD Authentication Manually Verify the following before starting this task: • The time settings of the NAS and the AD server are identical. The maximum time disparity tolerated is 5 minutes.
Page 101: Azure Active Directory Single Sign-On (Sso)
2003 Go to System Properties in Windows. Example: If the computer name is "node1.qnap-test.com", the AD server name is "node1" and the domain name is "qnap-test.com". 2008 Go to Control Panel > System in Windows. The AD server name will appear as the computer name, and the domain name can be found in the domain field.
Page 102 QTS 4.5.x User Guide Enabling Azure AD Single-Sign-On Before starting this task, ensure that you create an application registration. For details, see https:// docs.microsoft.com/en-us/azure/active-directory/develop/howto-create-service-principal-portal. The user interface on Microsoft Azure is subject to change without notice. Important You must first complete the following steps before enabling SSO. •...
Page 103: Ldap Authentication
QTS 4.5.x User Guide • You can convert a CA certificate to a public key using a Linux environment or an OpenSSL. 7. Click Apply. Note Your NAS login screen changes to include an Azure SSO login option. LDAP Authentication A Lightweight Directory Access Protocol (LDAP) directory contains user and user group information stored on an LDAP server.
Page 104: Ad And Ldap Management
QTS 4.5.x User Guide LDAP Server Type Fields User Action LDAP server of the IP address or NAS name Specify the server IP address or the name of the remote NAS NAS. LDAP domain Specify the LDAP domain name. Password Specify the NAS administrator password.
Page 105 The Edit Application Privileges window appears. b. Select the applications that the user is allowed to access. QNAP recommends denying access to applications and network services that the user does not require. By default, administrator accounts have access to all applications.
Page 106: Domain Controller
5. Click Apply. Domain Controller You can configure your QNAP NAS as a domain controller for Microsoft Windows environments. By configuring the NAS as a domain controller, you can store user account information, manage user authentication, and enforce security for a Windows domain.
Page 107: Resetting A Domain Controller
QTS 4.5.x User Guide Domain Controller Mode Field Description Domain Controller Domain Specify the domain. Administrator Password Specify an administrator password between 8 and 127 characters that contains at least one of each of the following: • Uppercase characters (A through Z) •...
Page 108: Creating A Domain User
QTS 4.5.x User Guide Creating a Domain User 1. Go to Control Panel > Privilege > Domain Controller > Users . 2. Click Create > Create a User . The Create a User wizard appears. 3. Click Next. 4. Specify the following information. Field Description Username...
Page 109: Creating Multiple Domain Users
QTS 4.5.x User Guide Creating Multiple Domain Users 1. Go to Control Panel > Privilege > Domain Controller > Users . 2. Click Create > Create Multiple Users . The Create Multiple Users wizard appears. 3. Click Next. 4. Specify the following information. Field Description User Name Prefix...
Page 110: Domain User Account Lists
For details, see Creating a Domain User. • Specify information for only one user on each line. Example: John,s8fK4br*,John's account,john@qnap.com Jane,9fjwbXy#,Jane's account,jane@qnap.com Mary,f9xn3nS%,Mary's account,mary@qnap.com 3. Save the list as a TXT file. Important If the list contains multi-byte characters, save the file with UTF-8 encoding.
Page 111: Modifying Domain User Account Information
QTS 4.5.x User Guide Example: 3. Save the workbook as a CSV file. Important If the list contains multi-byte characters, open the file using a text editor and then save with UTF-8 encoding. Batch Importing Domain Users 1. Go to Control Panel > Privilege > Domain Controller > Users . 2.
Page 112: Deleting Domain Users
QTS 4.5.x User Guide Task User Action Change password Under Action, click The Change Password window appears. b. Specify a password that meets the requirements. c. Verify the password. d. Click Change. Edit user properties Under Action, click The Edit User Properties window appears. b.
Page 113: Domain User Groups
QTS 4.5.x User Guide Note The administrator account cannot be deleted. 3. Click Delete. A warning message appears. 4. Click Yes. Domain User Groups A domain user group is a collection of domain users with the same access rights to files and folders. Domain administrators can create domain user groups to improve security for domain users.
Page 114: Computers
QTS 4.5.x User Guide 6. Review the summary, and then click Finish. Editing Domain User Groups 1. Go to Control Panel > Privilege > Domain Controller > Groups . 2. Locate a domain user group. Under Action, click The Edit Group Users wizard appears. 4.
Page 115 QTS 4.5.x User Guide Field Description Computer name Specify a computer name between 1 and 15 ASCII characters that include any of the following: • Uppercase characters (A through Z) • Lowercase characters (a through z) • Base 10 digits (0 through 9) •...
Page 116: Dns
QTS 4.5.x User Guide The Edit Shared Folder Permission window appears. 4. Edit the computer account's permissions for each shared folder. For details, see Shared Folder Permissions. 5. Click Apply. Deleting Computer Accounts 1. Go to Control Panel > Privilege > Domain Controller > Computers . 2.
Page 117 QTS 4.5.x User Guide Field Description Type Select the type of record. 6. Modify the values. Task User Action Add a value a. Specify a value. Click The value is added to the list. Move a value up a. Select a value from the list. Click The value moves up in the list.
Page 118 QTS 4.5.x User Guide Adding Records 1. Go to Control Panel > Privilege > Domain Controller > DNS . 2. Log in under the domain administrator account. Note This is the account created when enabling the domain controller. a. Specify the following information. Field Description Account...
Page 119: Back Up/Restore
QTS 4.5.x User Guide 5. Click Yes. Back Up/Restore Users can back up or restore domain controller settings. Only the primary domain controller needs to be backed up; backing up the primary domain controller also backs up any additional or read-only domain controllers.
Page 120: File Station Overview
QTS 4.5.x User Guide 5. File Station Overview About File Station File Station is a QTS file management application that allows you to access files on the NAS. You can quickly locate files and folders, manage access permissions, play media files, and share data with other users.
Page 121: Parts Of The User Interface
QTS 4.5.x User Guide Category File Extension Video • AVI • MP4 Parts of the User Interface Left Panel Label UI Element Description Volume Displays all the folders on the volume, including shared folders. Default shared folders vary depending on the NAS model.
Page 122 QTS 4.5.x User Guide Depending on your setup, the following folders may also appear on the list. Folder Description Snapshot Displays the saved snapshots. Local folders Displays the local folders on a Windows computer. Important To view local folders from File Station, you must first install Java Runtime Environment.
Page 123 QTS 4.5.x User Guide Task Description Open Snapshot Manager Click to open Snapshot Manager. For details, see the Snapshots section of the QTS User Guide. Lock/Unlock the volume Click to lock or unlock an encrypted volume in Storage & Snapshots. Volume Icons Depending on your NAS model and environment, the following icons may appear beside each available volume.
Page 124: Settings
Manage files across local, external, remote, and cloud storage resources on a single interface. To use this feature, install HybridMount from App Center. For more information on HybridMount, go to the QNAP website. Browsing Mode Select a browsing mode. Create folder Create a folder, shared folder, snapshot shared folder, or share a space with another NAS user.
Page 125 QTS 4.5.x User Guide Option Description Track file and folder access File Station allows users to track file or folder access and view information in System Access Logs. 5. Click Close. Modifying File Transfer Settings Click on the top-right corner. 2.
Page 126 QTS 4.5.x User Guide Modifying Multimedia Settings 1. Open File Station. Click on the toolbar. 3. Select Settings. The Options window appears. 4. Select Multimedia. 5. Modify the following settings. Option Description Support multimedia playback and thumbnail File Station allows multimedia playback and displays display thumbnails for media files.
Page 127: File Operations
2. Select Settings. The Options window appears. 3. Select Third-party Service. 4. Acquire your CloudConvert API key. For details, see the tutorial: https://www.qnap.com/en/how-to/faq/article/how-to-get-an-api-key- from-cloudconvert 5. Paste your CloudConvert API key. 6. Click Apply. File Operations File Station enables you to perform the following tasks.
Page 128: Uploading A File
QTS 4.5.x User Guide Operation Task Organize • Sorting Files • Copying a File • Moving a File • Renaming a File • Deleting a File • Restoring a Deleted File • Mounting an ISO File • Unmounting an ISO File •...
Page 129: Downloading A File
QTS 4.5.x User Guide A confirmation message appears. 3. Select one of the following policies for handling duplicate files. Option Description Rename duplicate files Upload and rename a file if another file with the same name and extension already exists in the destination folder. Skip duplicate files Do not upload a file if another file with the same file name and extension already exists in the destination folder.
Page 130: Opening Microsoft Word, Excel, And Powerpoint Files Using The Chrome Extension
QTS 4.5.x User Guide Action Steps Use the toolbar a. Select the file. Click c. Select Open. Use the context menu Right-click and then select Open. Open the file directly Double-click the file. Note • File Station performs various actions depending on the type of the selected file.
Page 131: Viewing A File In Google Docs
QTS 4.5.x User Guide 1. Open File Station. 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the file. Click c. Select Open with Text Editor. Use the context menu a. Right-click the file. b.
Page 132: Opening Image Files Using Image2Pdf
QTS 4.5.x User Guide 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the file. Click c. Select Edit with Office Online. Use the context menu Right-click the file and then select Edit with Office Online.
Page 133: Modifying File Permissions
QTS 4.5.x User Guide The Properties window opens and displays the following information. Field Description Type Displays the file type. Size Displays the file size. File Path Displays the folder location. Modified Date Displays the date that the file was last modified. Owner Displays name of the NAS user who uploaded the file.
Page 134: Sorting Files
QTS 4.5.x User Guide Deny Denies any access to the file. You can click + to add users to the list and click - to remove users from the list. 6. Optional: Select the access rights for guest users. 7. Optional: Specify the ownership of the file. Click b.
Page 135: Moving A File
QTS 4.5.x User Guide d. Click Paste. Use the context menu a. Right-click the file. b. Select Copy. c. Go to the destination folder. d. Right-click inside the folder and then select Paste. Use keyboard shortcuts a. Select the file. b.
Page 136: Renaming A File
QTS 4.5.x User Guide Click f. Select Paste. Use the context menu a. Right-click the file and then select Copy to/Move to and Move to. b. Select the destination folder. c. Click OK. a. Right-click the file and then select Cut. b.
Page 137: Deleting A File
QTS 4.5.x User Guide Use a keyboard shortcut. Press F2. 4. Specify the file name and then click OK. File Station renames the file. Deleting a File 1. Open File Station. 2. Locate the file. 3. Perform one of the following actions. Action Steps Use the toolbar...
Page 138: Mounting An Iso File
QTS 4.5.x User Guide A confirmation message appears. 5. Click Yes. File Station restores the selected file. Mounting an ISO File 1. Open File Station. 2. Upload an ISO file. For details, see Uploading a File. 3. Perform one of the following actions. Action Steps Use the toolbar...
Page 139: Extracting Compressed Files Or Folders
QTS 4.5.x User Guide Click c. Select Compress(Zip). Use the context menu a. Right-click the file or folder. b. Select Compress(Zip). 4. Configure the file compression settings. Option Task Archive name Specify a name for the compressed file. Compression level Select the type of compression method.
Page 140: Sharing A File Or Folder By Email
QTS 4.5.x User Guide 4. Select one of the following extraction options. Option Description Extract files Select specific files to extract. Extract here Extract all files in the current folder. Extract to /<new folder>/ Extract all files in a new folder. The new folder uses the file name of the compressed file.
Page 141 QTS 4.5.x User Guide 5. Optional: Click More settings and configure additional settings. Field User Action Link Name Enter a name for the link or use the current name of the file or folder. Note A link name cannot contain the following characters: / | \ : ? <...
Page 142: Sharing A File Or Folder On A Social Network
QTS 4.5.x User Guide Field User Action Expire in Specify the expiration date. Note You cannot access the shared file or folder after the expiration date. Password Require a password to access the link. You can choose to include the password in the email.
Page 143 QTS 4.5.x User Guide Field User Action Domain name/IP Select the domain name or IP address. The following domains and IP are supported: • myQNAPcloud: Provides a link to the shared file or folder using the DDNS address set in myQNAPcloud.
Page 144: Sharing A File Or Folder Using Share Links
QTS 4.5.x User Guide Sharing a File or Folder Using Share Links 1. Open File Station. 2. Locate the file or folder. 3. Perform one of the following actions. Action User Action Use the toolbar a. Select the file or folder. b.
Page 145 QTS 4.5.x User Guide Field User Action Domain name/IP Select the domain name or IP address. The following domains and IP are supported: • myQNAPcloud: Provides a link to the shared file or folder using the DDNS address set in myQNAPcloud.
Page 146: Sharing A File Or Folder With A Nas User
QTS 4.5.x User Guide Sharing a File or Folder with a NAS User 1. Open File Station. 2. Locate the file or folder. 3. Perform one of the following actions. Action User Action Use the toolbar a. Select the file or folder. b.
Page 147 QTS 4.5.x User Guide Field User Action Domain name/IP Select the domain name or IP address. The following domains and IP are supported: • myQNAPcloud: Provides a link to the shared file or folder using the DDNS address set in myQNAPcloud.
Page 148: Playing An Audio File
QTS 4.5.x User Guide Playing an Audio File 1. Open File Station. 2. Locate the file. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the file. Click c. Select Play. Use the context menu a.
Page 149: Opening A 360-Degree Image Or Video File
QTS 4.5.x User Guide Note CAYIN MediaSign Player can be enabled and disabled using Multimedia Services. 1. Open File Station. 2. Locate the file. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the file. Click c.
Page 150: Adding A File To The Transcoding Folder
QTS 4.5.x User Guide Action Steps Use the toolbar a. Select the file. Click on the toolbar. c. Select a media player. The Media Viewer window appears. d. Select Play the selected item on this player. e. Click OK. a. Select the file. Click c.
Page 151: Canceling Or Deleting Transcoding
QTS 4.5.x User Guide The Add to Transcode window opens. 4. Select the transcoding video resolution. • 240p • 360p • 480p SD • 720p HD • 1080p FULL HD • Original resolution • Only audio 5. Optional: Rotate the video. •...
Page 152: Folder Operations
QTS 4.5.x User Guide 2. Locate the file. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the file. Click c. Select Transcode Information. Use the context menu a. Right-click the file. b. Select Transcode Information. Multimedia Console opens.
Page 153: Uploading A Folder
QTS 4.5.x User Guide Uploading a Folder Note This feature is only available on Google Chrome browsers. 1. Open File Station. 2. Open the destination folder. Click and then select Folder. The Browse for Folder window opens. 4. Select the folder to upload. A confirmation message appears.
Page 154: Viewing Folder Properties
QTS 4.5.x User Guide File Station uploads the selected folder. Viewing Folder Properties 1. Open File Station. 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the folder. Click c. Select Properties. Use the context menu a.
Page 155: Modifying Folder Permissions
QTS 4.5.x User Guide 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the folder. Click c. Select Storage Info. Use the context menu a. Right-click the folder. b. Select Storage Info. The Storage Info window opens and displays the following information.
Page 156: Viewing Qsync Folders
QTS 4.5.x User Guide 5. Enable or disable the following permissions for the owner, group, and other users on the list. Permission Description Read Only Allows a user to view the folder. Read/Write Allows a user to view and make changes to the folder. Deny Denies a user any access to the folder You can click + to add users to the list and - to remove users from the list.
Page 157: Viewing Files And Folders Shared With Me
QTS 4.5.x User Guide Task User Action Re-share Click and then select one of the following share methods. • Sharing a File or Folder by Email • Sharing a File or Folder on a Social Network • Sharing a File or Folder Using Share Links •...
Page 158: Copying A Folder
QTS 4.5.x User Guide Copying a Folder 1. Open File Station. 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the folder. Click c. Select Copy to/Move to and then select Copy to. d.
Page 159: Adding A Folder To Favorites
QTS 4.5.x User Guide Hovering the mouse pointer over a desktop shortcut displays the path of the original folder. Adding a Folder to Favorites 1. Open File Station. 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a.
Page 160: Compressing A Folder
QTS 4.5.x User Guide Compressing a Folder 1. Open File Station. 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the folder. Click c. Select Compress(Zip). Use the context menu a. Right-click the folder. b.
Page 161: Creating A Shared Folder
QTS 4.5.x User Guide Action Steps Use the toolbar a. Select the folder. Click c. Select Delete. Use the context menu a. Right-click the folder. b. Select Delete. Use the keyboard Press Delete. A confirmation message appears. 4. Specify how to delete the folder. •...
Page 162 QTS 4.5.x User Guide Field Description Path • Specify path automatically: Creates a new root folder on the selected volume using the specified shared folder name. • Enter path manually: Select an existing folder as the root folder. 5. Optional: Configure user access permissions. a.
Page 163: Creating A Snapshot Shared Folder
QTS 4.5.x User Guide Option Description Lock File (Oplocks) Opportunistic lock (Oplocks) is a Windows file locking mechanism that facilitates caching and access control to improve performance. This feature is enabled by default and should only be disabled in networks where multiple users simultaneously access the same files.
Page 164 QTS 4.5.x User Guide Field Description Space Allocation Select one of the following space allocation options: • Thick provisioning • Thin provisioning Qtier Auto Tiering Select this option to enable auto-tiering for this folder. Note To use this feature, you must enable Qtier on the storage pool.
Page 165: Sharing Space With A New User
QTS 4.5.x User Guide Sharing Space with a New User 1. Open File Station. 2. On the menu bar, click 3. Select Share space with a user. The Create a User window opens. 4. Specify the following information: Field Description Username Specify a username that contains 1 to 32 characters from any of the following groups:...
Page 166: Canceling Or Deleting Transcoding
QTS 4.5.x User Guide 2. Locate the folder. 3. Perform one of the following actions. Action Steps Use the toolbar a. Select the folder. Click c. Select Add to Transcode. Use the context menu a. Right-click the file. b. Select Add to Transcode. The Add to Transcode window opens.
Page 167: Locking Or Unlocking An Encrypted Shared Folder
QTS 4.5.x User Guide A confirmation message appears. 4. Click OK. File Station removes the selected folder from the Transcode folder and cancels the transcoding process. Locking or Unlocking an Encrypted Shared Folder After creating an encrypted shared folder, you can lock or unlock this folder to control user access. For details on how to create an encrypted shared folder, see Creating a Shared Folder.
Page 168: Removing A Folder From Reserved Cache
QTS 4.5.x User Guide Method Steps Use the toolbar Click b. Select Always Keep in Reserved Cache. A confirmation message appears. c. Click OK. Use the context menu a. Right-click the selected item. b. Select Always Keep in Reserved Cache. A confirmation message appears.
Page 169 QTS 4.5.x User Guide 2. Select a mounted shared folder. 3. Locate one or more folders. 4. Choose one of the following methods. Method Steps Use the toolbar a. Select one or more folders. Click c. Select Do Not Keep in Reserved Cache. A confirmation message appears.
Page 170: Storage & Snapshots
QTS 4.5.x User Guide 6. Storage & Snapshots Storage & Snapshots is a QTS utility that helps you create, manage, and monitor storage on your NAS. With Storage & Snapshots you can perform the following tasks: • Create RAID groups, storage pools, and shared folders. •...
Page 171: Global Settings
QTS 4.5.x User Guide Object Description Details Volume A portion of storage space that is You can create volumes by dividing up storage pool used to divide up and manage space, or using the space of a RAID group. QTS offers space on the NAS.
Page 172: Disk / Device Global Settings
QTS 4.5.x User Guide Setting Description RAID Scrubbing Schedule Enable this feature to periodically scan for and fix bad sectors on RAID 5 and RAID 6 groups. Auto Reclaim and SSD Trim Enable this feature to periodically run the following operations on all thin Schedule volumes and SSDs: •...
Page 173: Snapshot Global Settings
QNAP to improve future products. QNAP does not collect any user data. You can opt out of this program at any time. If the app QNAP Drive Life is installed, enabling this setting sends disk analysis data that is linked to your QID to QNAP.
Page 174: Storage
QTS 4.5.x User Guide Setting Description When the number of Specify the default QTS behavior after a volume, LUN, or NAS reaches its snapshots reaches maximum maximum number of snapshots. You can choose one of the following behaviors: • Overwrite the oldest snapshot when taking a new one. •...
Page 175 QTS 4.5.x User Guide Disk Management You can manage disks at Storage & Snapshots > Storage > Disks/VJBOD . Select a disk to view its status and hardware details. Disk Status Status Description Data The disk is being used for data storage. Spare The disk is configured as a hot spare.
Page 176 QTS 4.5.x User Guide Information Description Model The disk model Disk Capacity The capacity of the disk, in both binary and decimal formats Note • Binary format assumes that 1 GB = 1,073,741,824 bytes. This is the true capacity of the disk and is used by computers and operating systems such as QTS.
Page 177 QTS 4.5.x User Guide Action Description Scan for Bad Blocks Scan the disk for bad blocks. Run this scan if the disk's status changes to Warning or Error. If QTS does not detect any bad blocks, the status changes back to Ready. To view the number of bad blocks, see Disk Health >...
Page 178 QTS 4.5.x User Guide Description Actions SMART Information Displays S.M.A.R.T. disk information and supported attributes. Important If the value of a S.M.A.R.T. attribute reaches the threshold set by the disk manufacturer or a predefined threshold determined by QTS, the SMART attribute’s status will change to Warning.
Page 179 QTS 4.5.x User Guide • For accurate results, do not use any resource-intensive applications while the tests are running. Testing Disk Performance Manually 1. Go to Storage & Snapshots > Storage > Disks/VJBOD . 2. Click Performance Test. The Performance Test screen appears. 3.
Page 180: Volumes
QTS 4.5.x User Guide 4. Optional: Select additional disks to erase. 5. Click Next. 6. Select an erase mode. Mode Description Complete QTS writes over all blocks on the disk with zeros or ones. This mode is the most secure but can take a long time to finish. Select Customized to configure the following the erase settings.
Page 181 QTS 4.5.x User Guide Volume Type Static Thick Thin Read/write speed Fastest for random writes Good Good Flexibility Inflexible Flexible Very flexible A volume can only be A volume can easily be A volume can be resized. expanded by adding resized.
Page 182 NAS has recently been initialized or the system volume was deleted, QTS will assign the next static or thick volume that you create as the system volume. Important QNAP recommends creating a system volume of at least 10GB. This is to prevent errors caused by insufficient system volume space Volume Configuration Volumes divide the NAS storage space into separate areas.
Page 183 QTS 4.5.x User Guide Configuration Advantage Description Multiple Volumes Storage space limits Each volume functions like a separate container. Example: If a user or an app writes a large amount of files to a volume, only the specified volume is filled. •...
Page 184 QTS 4.5.x User Guide Requirement User Goal Single Volume Multiple Volumes Multiple snapshot Protect document files Users create a daily snapshot Users create a daily schedules using snapshots schedule for a single volume. The snapshot schedule for snapshots record all changes made the document volume to document files.
Page 185 QTS 4.5.x User Guide • If you select a disk with the status In Use, QTS will temporarily stop all disk storage services on the NAS in order to unmount the disk, and then delete all data and partitions on the disk.
Page 186 QTS 4.5.x User Guide 12. Optional: Configure SSD over-provisioning. Over-provisioning reserves a percentage of SSD storage space on each disk in the RAID group to improve write performance and extend the disk's lifespan. You can decrease the amount of space reserved for over-provisioning after QTS has created the RAID group.
Page 187 QTS 4.5.x User Guide Setting Description User Actions Create a shared QTS automatically • Specify a folder name. folder on the creates the shared • Select Create this folder as a snapshot shared folder. volume folder when the volume is ready. A snapshot shared folder enables faster snapshot creation and Only the NAS restoration.
Page 188 QTS 4.5.x User Guide • If the expansion unit is disconnected from the NAS, the storage pool becomes inaccessible until it is reconnected. d. Select one or more disks. Warning All data on the selected disks will be deleted. e. Select a RAID type. QTS displays all available RAID types and automatically selects the most optimized RAID type.
Page 189 QTS 4.5.x User Guide Warning Clicking OK deletes all data on the selected disks. m. Click OK. QTS creates the storage pool. The Create Storage Pool Wizard window closes. 6. Click Next. 7. Optional: Specify an alias for the volume. The alias must consist of 1 to 64 characters from any of the following groups: •...
Page 190 QTS 4.5.x User Guide Setting Description User Actions Encryption QTS encrypts all • Specify an encryption password containing 8 to 32 data on the volume characters, with any combination of letters, numbers and with 256-bit AES special characters. Spaces are not allowed. encryption.
Page 191 QTS 4.5.x User Guide 3. Click Manage. 4. Select Remove > Remove Volume . The Volume Removal Wizard window opens. 5. Click Apply. Configuring a Volume Space Alert 1. Go to Storage & Snapshots > Storage > Storage/Snapshots . 2. Select a volume. 3.
Page 192 QTS 4.5.x User Guide QTS creates a background task for the file system check. The status of the volume changes to Checking..Running a One-Time File System Check on a Schedule Warning • A volume is unmounted and becomes inaccessible while its file system is being checked.
Page 193 QTS 4.5.x User Guide Volume Type Maximum Allowed Capacity Thin Twenty times the amount of free space in the parent storage pool. Important Setting the maximum size of a thin volume to a value that is greater than the amount of free space in the storage pool is called over-allocation.
Page 194 QTS 4.5.x User Guide 3. Select a static volume. 4. Click Manage. The Volume Management window opens. 5. Click Expand. The Expand Static Volume Wizard window opens. 6. Select Add new disk(s) to an existing RAID group. 7. Select a RAID group. The group must be of type: RAID 1, RAID 5, RAID 6, RAID 50, RAID 60.
Page 195 QTS 4.5.x User Guide 1. Go to Storage & Snapshots > Storage > Storage/Snapshots . 2. Select a static volume. 3. Click Manage. The Volume Management window opens. 4. Click Expand. The Expanding Static Volume Wizard window opens. 5. Select Create and add a new RAID group. 6.
Page 196: Storage Pools
QTS 4.5.x User Guide Storage Pools A storage pool combines many physical disks into one large pool of storage space. Disks in the storage pool are joined together using RAID technology to form RAID groups. Storage pools may contain more than one RAID group.
Page 197 QTS 4.5.x User Guide • The status In Use means that a disk is currently formatted as an external disk, and may contain current user data. • If you select a disk with the status In Use, QTS will temporarily stop all disk storage services on the NAS in order to unmount the disk, and then delete all data and partitions on the disk.
Page 198 QTS 4.5.x User Guide Over-provisioning reserves a percentage of SSD storage space on each disk in the RAID group to improve write performance and extend the disk's lifespan. You can decrease the amount of space reserved for over-provisioning after QTS has created the RAID group. To determine the optimal amount of over-provisioning for your SSDs, download and run SSD Profiling Tool from App Center.
Page 199 QTS 4.5.x User Guide 6. Specify an alert threshold. QTS issues a warning notification when the percentage of used space is greater than or equal to the specified threshold. 7. Click Apply. Storage Pool Status Status Description Ready The storage pool is working normally. All RAID groups in the pool have the status Ready.
Page 200 Important • You cannot select disks from multiple expansion units. • You cannot use the disks from a QNAP JBOD enclosure to expand a storage pool which is located on a different enclosure. • If the expansion unit is disconnected from the NAS, the storage pool becomes inaccessible until it is reconnected.
Page 201 QTS 4.5.x User Guide • To expand a RAID 50 or RAID 60 group, every sub-group must be expanded with the same number of disks. 1. Verify the following: • The storage pool you want to expand contains at least one RAID group of type: RAID 1, RAID 5, RAID 6, RAID 50 or RAID 60.
Page 202 QTS 4.5.x User Guide Storage Pool Migration Storage pool migration enables you to safely remove a storage pool and move it to another QNAP NAS. The following data is retained: • Files and folders • Storage configuration • Snapshots Storage Pool Migration Requirements The following requirements apply when migrating a storage pool to a new NAS.
Page 203: Raid
For example, if a RAID group contains five 2 TB disks and one 1 TB disk, QTS detects six 1 TB disks. QNAP recommends the following when mixing disks of different capacities. a. Create a separate RAID group for each capacity.
Page 204 QTS 4.5.x User Guide RAID Type Number of Disk Failure Capacity Overview Disks Tolerance Single Total disk capacity • Uses a single disk for storage. • Provides no disk failure protection or performance benefits. • Suitable for single disk configurations that have a data backup plan in place.
Page 205 QTS 4.5.x User Guide RAID Type Number of Disk Failure Capacity Overview Disks Tolerance RAID 5 ≥ 3 Total combined disk • Data and parity information are capacity minus 1 striped across all disks. disk • The capacity of one disk is lost to store parity information.
Page 206 QTS 4.5.x User Guide RAID Type Number of Disk Failure Capacity Overview Disks Tolerance RAID 60 ≥ 8 2 per disk Total combined disk • Multiple small RAID 6 groups are subgroup capacity minus 2 striped to form one RAID 60 disks per subgroup group.
Page 207 QTS 4.5.x User Guide 1. Verify that the NAS contains one or more free disks. 2. Go to Storage & Snapshots > Storage > Storage/Snapshots . 3. Select a storage pool or single static volume. 4. Click Manage. 5. Select a RAID 1, RAID, 5, RAID 6, or RAID 10 group. 6.
Page 208 QTS 4.5.x User Guide A disk can become temporarily disconnected in the following situations. • A disk is accidentally removed from the NAS while the NAS is powered on. • The NAS unexpectedly shuts down because of a hardware or software error. •...
Page 209 QTS 4.5.x User Guide 9. Remove the disk from the NAS drive bay. The NAS beeps twice. Then the disk description changes to Please insert the new disk. 10. Insert a new disk into the same bay. The NAS beeps twice. Then the status of the disk and RAID group change to Rebuilding. 11.
Page 210 QTS 4.5.x User Guide 7. Select one or more disks. Warning All data on the selected disks will be deleted. 8. Click Apply. A confirmation message appears. 9. Click OK. The RAID group status changes to Rebuilding..The RAID type changes to the new type and the RAID group status changes to Ready after migration has finished.
Page 211 RAID 6 group and automatically attempts to repair any detected errors. You can run RAID scrubbing manually, or on a schedule. QNAP recommends performing RAID scrubbing at least once a month to maintain system health and prevent data loss. Running RAID Scrubbing Manually...
Page 212: Self-Encrypting Drives (Seds)
• Weekly • Monthly 5. Specify when data scrubbing will run. QNAP recommends specifying a time when the NAS is not in use, such as after business hours or on weekends. 6. Click Apply. Data scrubbing will run according to the specified schedule. When data scrubbing is running on a RAID group, the status of the group changes to Scrubbing.
Page 213 QTS 4.5.x User Guide • If the expansion unit is disconnected from the NAS, the storage pool becomes inaccessible until it is reconnected. 5. Select Create SED secure storage pool. The list of disks only displays SED disks. 6. Select one or more disks. Warning All data on the selected disks will be deleted.
Page 214 QTS 4.5.x User Guide Over-provisioning reserves a percentage of SSD storage space on each disk in the RAID group to improve write performance and extend the disk's lifespan. You can decrease the amount of space reserved for over-provisioning after QTS has created the RAID group. To determine the optimal amount of over-provisioning for your SSDs, download and run SSD Profiling Tool from App Center.
Page 215 QTS 4.5.x User Guide 4. Click Next. 5. Optional: Select an expansion unit from the Enclosure Unit list. Important • You cannot select disks from multiple expansion units. • If the expansion unit is disconnected from the NAS, the storage pool becomes inaccessible until it is reconnected.
Page 216 QTS 4.5.x User Guide If a RAID group is divided unevenly, the excess space becomes unavailable. For example, 10 disks divided into 3 subgroups of 3 disks, 3 disks, and 4 disks will provide only 9 disks of storage capacity. 11.
Page 217 QTS 4.5.x User Guide Setting Description User Actions Create a shared folder on the QTS automatically creates the • Specify a folder name. volume shared folder when the volume is • Select Create this folder as a ready. Only the NAS admin snapshot shared folder.
Page 218: Expansion Units
5. Click Apply. Expansion Units Expansion units are designed to expand the storage capacity of a QNAP NAS by adding extra drive bays. Expansion units can be connected to the NAS using USB, Mini-SAS, Thunderbolt, or other cable type. Storage & Snapshots...
Page 219: Expansion Unit Actions
QTS 4.5.x User Guide Expansion units used to be known as JBODs. Expansion Unit Actions Go to Storage & Snapshots > Storage > Disks/VJBOD and select an expansion unit to perform one of the following actions. Action Description Enclosure Info View full hardware details of the expansion unit, including the model, serial number, firmware version, BUS type, CPU temperature, system temperature,...
Page 220: Qnap External Raid Devices
QNAP External RAID Devices About QNAP External RAID Devices QNAP External RAID devices are a series of expansion units designed to increase the storage capacity of your NAS or computer. External RAID devices are different from other QNAP expansion units in that they feature hardware RAID.
Page 221 • JBOD QNAP NAS running storage capacity to create QTS 4.3.6 or later • RAID 0 a new storage pool or static volume on a QNAP • RAID 1 NAS. • RAID 5 • RAID 10 External Storage Use the RAID enclosure •...
Page 222 QTS 4.5.x User Guide Number of disks Supported RAID Types Default RAID Type JBOD, RAID 0, RAID 1 RAID 1 Three JBOD, RAID 0, RAID 5 RAID 5 Four JBOD, RAID 0, RAID 5, RAID 10 RAID 5 Use the default RAID type if you are unsure of which option to select. 7.
Page 223 QTS 4.5.x User Guide 7. In the list of disks, select the drive adapter. 8. Under RAID Type, select Single. 9. Click Next. 10. Optional: Configure SSD over-provisioning. Over-provisioning reserves a percentage of SSD storage space on each disk in the RAID group to improve write performance and extend the disk's lifespan.
Page 224 QTS 4.5.x User Guide 2. Click External RAID Device, and then select External RAID Management. The External RAID Management window opens. 3. Click Configure. The External RAID Device Configuration Wizard opens. 4. Click Next. 5. Select two or more disks. Warning •...
Page 225 QTS 4.5.x User Guide The number of bytes per inode determines the maximum volume size and the number of files and folders that the volume can store. Increasing the number of bytes per inode results in a larger maximum volume size, but a lower maximum number of files and folders. 14.
Page 226 QTS 4.5.x User Guide QTS creates and initializes the volume, and then creates the optional shared folder. Creating a Static Volume on a Drive Adapter 1. Set the drive adapter to the RAID mode that you want using the device's hardware Mode switch. 2.
Page 227 QTS 4.5.x User Guide Setting Description User Actions Alert threshold QTS issues a Specify a value. warning notification when the percentage of used volume space is equal to or above the specified threshold. Encryption QTS encrypts all a. Specify an encryption password containing 8 to 32 data on the volume characters, with any combination of letters, numbers and with 256-bit AES...
Page 228 QTS 4.5.x User Guide • The Mode switch on the RAID enclosure must be set to Software Control mode. For details, see the enclosure's hardware user guide. • The RAID enclosure must not contain any existing RAID groups. Warning To prevent errors or data loss, do not change the enclosure Mode switch from Software Control to any other mode while the enclosure is connected to the NAS.
Page 229 QTS 4.5.x User Guide 14. Select a file system. File System Recommended Operating Systems and Devices NTFS Windows HTS+ macOS FAT32 Windows, macOS, NAS devices, most cameras, mobile phones, video game consoles, tablets Important The maximum file size is 4 GB. exFAT Windows, macOS, some cameras, mobile phones, video game consoles, tablets...
Page 230 QTS 4.5.x User Guide d. Optional: Select Save encryption key. Select this option to save a local copy of the encryption key on the NAS. This enables QTS to automatically unlock and mount the encrypted volume when the NAS starts up. If the encryption key is not saved, you must specify the encryption password each time the NAS restarts.
Page 231 NAS or computer. To access the storage pools, shared folders, volumes, and LUNs on another QNAP NAS, connect the RAID device to the target NAS, go to Storage & Snapshots > Disks/VJBOD then select Recover > Scan all Free Disks .
Page 232 Migrating an External RAID Enclosure in NAS Storage Mode Follow these steps to move a RAID enclosure containing a storage pool or static volume from a QNAP NAS to a different QNAP NAS (which we will call the target NAS).
Page 233 Update the firmware using a local firmware IMG file on your computer. Click Browse to select the file. You can download firmware updates at https://download.qnap.com. 6. Click Update. Warning Do not power off or disconnect the RAID device unless prompted.
Page 234 QTS 4.5.x User Guide Drive Adapter Health To view the status and heath of drive adapters and the disks installed in it, go to Storage & Snapshots > Storage > Disks/VJBOD . Storage & Snapshots...
Page 235 QTS 4.5.x User Guide The Autoplay Menu The Autoplay menu opens when you connect a RAID enclosure to a NAS. The actions available in this menu vary depending on the enclosure's current storage mode and RAID configuration. Action Description Open and view files Opens the enclosure in File Station.
Page 236: Qnap Jbod Enclosures
RAID configuration using a host NAS or computer. QNAP offers JBOD enclosures with USB 3.2 Gen 2 Type-C or SFF interface ports to ensure quick and efficient data transfer between the JBOD enclosure and the host device.
Page 237: Qtier
QTS 4.5.x User Guide Location Description Disks/VJBOD View, manage, and configure storage for attached JBOD enclosures. You can create storage pools, volumes, and RAID groups using disks installed in the JBOD enclosure. External Storage View and manage attached JBOD enclosures and installed disks. Updating JBOD Enclosure Firmware in QTS 1.
Page 238 QTS 4.5.x User Guide Qtier 2.0 IO Aware Qtier 2.0 IO Aware is a feature available in QTS version 4.3.3 or later. With IO Aware, QTS reserves 25% of the SSD tier capacity in a Qtier storage pool for faster access performance. If data in the capacity or high speed tiers experiences a high number of read or write requests, QTS immediately moves it to reserved SSD space instead of waiting to move it using auto-tiering.
Page 239: Qtier Requirements
Qtier Requirements NAS Requirements • The NAS must support Qtier. For a full list of compatible models, see https://www.qnap.com/solution/ qtier-auto-tiering. • The NAS should have at least 4 GB of installed memory. Using Qtier with less than 4 GB of memory may cause system instability.
Page 240: Qtier Creation
QTS 4.5.x User Guide Tier Disk Type Capacity • SATA HDD • NL-SAS HDD Qtier Creation Creating a Qtier Storage Pool For details on hardware and software requirements, see Qtier Requirements. Immediately after creating a Qtier storage pool, QTS starts moving data between tiers. This data migration may affect system storage performance.
Page 241 QTS 4.5.x User Guide d. Select a RAID type. For details, see RAID Types. e. Optional: Select the disk that will be used as a hot spare for the high speed tier. 7. Optional: Create the capacity tier. At least two different tiers are required in a Qtier storage pool. Click b.
Page 242 QTS 4.5.x User Guide 3. Select a storage pool. 4. Click Next. 5. Create a second tier. Click b. Select an expansion unit. c. Select one or more disks. d. Select a RAID type. For details, see RAID Types. e. Optional: Select the disk that will be used as a hot spare for the tier. 6.
Page 243: Qtier Management
QTS 4.5.x User Guide Qtier Management The Qtier Storage Pool Management Screen Item Description Tiering Schedule Select when QTS moves data between tiers. For details, see Configuring the Qtier Tiering Schedule. Tiering on Demand Select which LUNs and shared folders Qtier should perform auto tiering on.
Page 244 QTS 4.5.x User Guide Qtier Schedule Qtier Statistics Screen Description Automatic data tiering Displays the total amount of data moved between tiers for the previous day, week, or month. Manually set tiering schedule Displays the total amount of data moved between tiers for the previous 20 scheduled tiering runs.
Page 245 QTS 4.5.x User Guide Qtier Status Qtier Status Message Description Idle Qtier is analyzing data access patterns but is not currently moving data Processing Qtier is moving data between tiers. Canceling A user stopped the tiering process. Suspending A user paused the tiering process. Suspended A user paused the tiering process.
Page 246 QTS 4.5.x User Guide Option Description Recommended usage User Actions Manually set tiering Qtier only move data The NAS has a regular Specify the hours on the schedule at the times you known usage pattern. For calendar that Qtier should specify.
Page 247: Tiering On Demand
Note To use snapshots, your NAS model must support snapshots and have at least 1 GB of memory. For a list of compatible NAS models, see www.qnap.com/solution/snapshots. Snapshot Storage Limitations The maximum number of snapshots a NAS can store is determined by the NAS CPU manufacturer or NAS series, and installed memory.
Page 248: Snapshot Creation
This option is only available for VMware vCenter, or for Volume Shadow Copy Service (VSS) aware applications running on a Windows server. You must install QNAP Snapshot Agent on the iSCSI initiator. 7. Optional: Specify a description. The description helps you to identify the snapshot.
Page 249 Volume Shadow Copy Service (VSS) aware applications running on a Windows server. You must install QNAP Snapshot Agent on the iSCSI initiator. 8. Optional: Enable smart snapshots. When enabled, QTS only takes a snapshot if data on the volume or LUN was modified since the last snapshot was taken.
Page 250: Snapshot Management
QTS 4.5.x User Guide QTS starts taking snapshots according to the schedule. Snapshot Management Snapshot Retention Policy The snapshot retention policy determines how long QTS keeps each snapshot of a volume or LUN before deleting it. Each volume and LUN has its own individual snapshot retention policy. Configuring a Snapshot Retention Policy Important After you create or modify a snapshot retention policy, QTS applies the new policy to...
Page 251 QTS 4.5.x User Guide Snapshot Retention Policy UI Label Description Smart versioning Smart versioning Keep a snapshot created during a time period for a specified length of time. Examples: • Hourly: 24 - At the end of every hour, the earliest snapshot created that hour becomes the hourly backup.
Page 252: Snapshot Data Recovery
QTS 4.5.x User Guide 6. Select the amount of reserved space. Option Description Recommended Reserve a percentage of the total storage pool space. The default value is 20%. Custom Reserve a fixed amount of storage pool space. 7. Click OK. Deleting Snapshots 1.
Page 253 QTS 4.5.x User Guide 5. Select the files and folders to be restored. 6. Perform one of the following actions. Action Description Select Restore > Restore Files Restore the files or folders to their original storage location. If the files or folders still exists on the NAS, then they will be overwritten with the older versions.
Page 254 QTS 4.5.x User Guide Reverting a LUN Reverting restores a volume or LUN to the state at which the snapshot was taken. Restoring data using snapshot revert is significantly faster than restoring individual files and folders. 1. Go to Storage & Snapshots > Storage > Storage/Snapshots . 2.
Page 255: Snapshot Clone
QTS 4.5.x User Guide 2. Right-click a file or folder, and then select Properties > Previous Versions . A list of available previous versions appears. Each version corresponds to a snapshot containing the file or folder. 3. Select a previous version. 4.
Page 256: Snapshot Replica
• With Snapshot Replica you can back up a volume or block-based LUN to another storage pool, either on the same NAS or on a different QNAP NAS, using snapshots. • Backing up data with Snapshot Replica reduces storage space and bandwidth requirements, and simplifies data recovery.
Page 257 QTS 4.5.x User Guide Snapshot Replica Requirements Requirement Source and Destination NAS Must be a QNAP NAS that supports snapshots. Source and Destination NAS Both source and destination NAS devices must be running QTS. Replicating snapshots from QTS to QuTS hero or vice versa is not supported.
Page 258 QTS 4.5.x User Guide 8. Optional: Specify a port. The default port is 22. 9. Click Test. QTS connects to the destination NAS using the specified admin password, and checks that there is sufficient storage space. 10. Click Next. 11. Specify how many replicated snapshots will be kept on the destination NAS. After the specified number is reached, QTS will delete the oldest snapshot each time it replicates a new snapshot.
Page 259 QTS 4.5.x User Guide Backup Plan Description Take a new snapshot on a schedule, then run The replica job runs according to the specified replication job schedule. QTS takes a new snapshot immediately before starting each run of the job. This ensures that there is always at least one snapshot to replicate.
Page 260 QTS 4.5.x User Guide b. Select Export source data to external storage device on first run. c. Select the external storage device. d. Optional: Select Skip the export if you have already exported the source data to the external storage device. 18.
Page 261 QTS 4.5.x User Guide Icon Description Edit settings View logs Delete Snapshot Replica Options Setting Description Default Value Timeout (seconds) When a job is interrupted, QTS waits the specified number of seconds before canceling the job and marking it as failed. Number of retries When a job fails, QTS runs the job again the specified number of...
Page 262 QTS 4.5.x User Guide Action Description Select Restore > Restore Files to Choose one of the following restoration options. • Restore the files or folders to a different location on the NAS. • Restore the files or folders to remote mounted storage space.
Page 263 QTS 4.5.x User Guide If the network connection is interrupted or if the storage configuration of the source or destination NAS changes while reverting, the volume might become inaccessible. If this happens, revert the volume again using a local or remote snapshot. 8.
Page 264 QTS 4.5.x User Guide Setting Description Re-map LUN to the same iSCSI target after revert If enabled, QTS automatically remaps the LUN to its current target after reverting. If disabled, you must manually remap the LUN after reverting. Warning If the network connection is interrupted or if the storage configuration of the source or destination NAS changes while reverting, the LUN might become inaccessible.
Page 265 QTS 4.5.x User Guide Important The LUN must have at least one snapshot. 3. Click Snapshot, and then select Snapshot Manager. The Snapshot Manager window opens. 4. Under Select snapshot location, select a remote NAS. 5. Select a snapshot. 6. Click Clone. The Clone Snapshot window opens.
Page 266 QTS 4.5.x User Guide On a vault, click The Snapshot Vault window opens. 4. Optional: Unlock the vault. If the original source volume is encrypted, you must unlock the vault with the volume's encryption password. a. Click Unlock. b. Enter the encryption password or upload the encryption key. c.
Page 267: Cache Acceleration
Cache Acceleration Requirements • The NAS model must support Cache Acceleration. For information about NAS and drive bay compatibility, see https://www.qnap.com/solution/ssd-cache. • The NAS must have one or more free SSDs installed in a compatible drive bay. • The NAS must have a suitable amount of installed memory.
Page 268: Creating The Ssd Cache
QTS 4.5.x User Guide SSD Cache Size Required Memory 512GB ≧ 1GB ≧ 4GB ≧ 8GB ≧ 16GB Creating the SSD Cache 1. Go to Storage & Snapshots > Storage > Cache Acceleration . Click The Create SSD Cache window opens. 3.
Page 269: Expanding The Ssd Cache
QTS 4.5.x User Guide Cache Mode Description Recommended Use Cases Random I/O Only small data blocks are added to the SSD Virtualization, databases cache. Larger blocks are accessed directly from regular storage. All I/O Small and large data blocks are added to the SSD Video streaming, large file cache.
Page 270: Configuring Ssd Cache Settings
QTS 4.5.x User Guide 1. Go to Storage & Snapshots > Storage > Cache Acceleration . 2. Click Manage and then select Expand. A confirmation message appears. 3. Click OK. 4. Select one or more SSDs. Warning All data on the selected disks will be deleted. 5.
Page 271: Cache Missing
QTS 4.5.x User Guide 6, or 10 that contains three times more disks than the SSD cache, you should select Random I/O. 6. Optional: Configure bypass block size. This value determines the maximum size of the data blocks that are stored in the SSD cache. Selecting a larger size may improve the cache's hit rate but uses more cache space.
Page 272: External Storage
QTS 4.5.x User Guide 3. Click OK. QTS flushes all data in the cache to disk, then deleted the RAID groups. This process make take a long time. External Storage QTS supports external USB and eSATA storage devices, such as flash drives, portable hard drives, and storage enclosures.
Page 273: External Storage Partition Actions
QTS 4.5.x User Guide External Storage Partition Actions Action Description Storage Information Displays details about the selected partition, including partition name, capacity, used space, and file system type. Format Formats the partition. For details, see Formatting an External Storage Partition. Encryption Management Manages encryption on a previously encrypted device.
Page 274: Vjbod (Virtual Jbod)
8. Click OK. VJBOD (Virtual JBOD) VJBOD (Virtual JBOD) enables you to add storage space from other QNAP NAS devices to your NAS as local VJBOD disks, to create a virtual expansion enclosure. VJBOD disks can be used to create new local storage space, expanding local NAS storage capacity.
Page 275: Vjbod Requirements
• The NAS is running QTS 4.2.2 or later, or QuTS hero 4.5.0 or later. • The NAS model supports VJBOD. For a list of supported series and models, see https://www.qnap.com/solution/vjbod. Remote NAS requirements: • The NAS is running QTS 4.2.1 or later, or QuTS hero.
Page 276: Vjbod Automatic Reconnection
The remote NAS must have at least one storage pool containing at least 153 GB of free space. Click Detect to view the IP addresses of all QNAP NAS devices on the local network. Click Local Host to use the IP of the local NAS.
Page 277 QTS 4.5.x User Guide b. Select Use iSER when available. 11. Click Next. 12. Select Create a new iSCSI LUN on the remote NAS. 13. Optional: Select Host Binding. When selected, only the local NAS will be able to access the VJBOD disk. Enable this option if the VJBOD disk will be used to store sensitive information.
Page 278 The remote NAS must have at least one storage pool containing at least 153 GB of free space. Click Detect to view the IP addresses of all QNAP NAS devices on the local network. Click Local Host to use the IP of the local NAS.
Page 279 QTS 4.5.x User Guide 8. Optional: Select the local interface that will be used by VJBOD. 9. Optional: Select the remote interface that will be used by VJBOD. 10. Optional: Enable iSER. Enabling iSER increases data transfer speeds and reduces CPU and memory load. a.
Page 280: Vjbod Management
QTS 4.5.x User Guide 20. Select a follow-up action. Action Description Create New Storage Pool Creates a storage pool using the VJBOD disk Create New Static Volume Creates a static volume using the VJBOD disk Recover Existing Data Restores a static volume or storage pool that was previously created on the VJBOD disk Do nothing Ends the creation process.
Page 281 You can also choose to delete the iSCSI target and LUN on the remote NAS. Moving a VJBOD Disk to Another QNAP NAS 1. Note the details of the VJBOD disk's remote LUN. a. Go to Storage & Snapshots > Storage > Disks/VJBOD .
Page 282 Click Action, and then select Delete. QTS removes the VJBOD disk from the local NAS. 4. Add the VJBOD disk on another QNAP NAS. a. On the other NAS, go to Storage & Snapshots > Storage > Disks/VJBOD .
Page 283: Vjbod Cloud
Installation VJBOD Cloud Requirements Requirements: • A QNAP NAS running QTS 4.4.1 or later • A cloud space (bucket or container) with at least 1 GB of free space from a supported cloud service provider Installing VJBOD Cloud 1.
Page 284 QTS 4.5.x User Guide The Create VJBOD Cloud Volume screen appears. 4. Select a cloud service. 5. Configure the selected cloud service. Depending on the selected cloud storage provider, you may need to log in, authenticate, or configure settings through a third-party interface. For details, see Connecting to a VJBOD Cloud Service.
Page 285 QTS 4.5.x User Guide Setting Description User Actions Encryption QTS encrypts all • Specify an encryption password containing 8 to 32 data on the volume characters, with any combination of letters, numbers and with 256-bit AES special characters. Spaces are not allowed. encryption.
Page 286 QTS 4.5.x User Guide 2. Click Create VJBOD Cloud Volume/LUN. The Create VJBOD Cloud Volume/LUN window opens. 3. Click Cloud LUN. The Create VJBOD Cloud LUN screen appears. 4. Select a cloud service. 5. Configure the selected cloud service. Depending on the selected cloud storage provider, you may need to log in, authenticate, or configure settings through a third-party interface.
Page 287 QTS 4.5.x User Guide b. Specify the capacity of the stored space. Limit Amount Notes Minimum stored space capacity 1.25x the LUN's capacity Additional space is needed to store metadata. Maximum stored space capacity 2x the LUN's capacity 16. Click Next. 17.
Page 288 QTS 4.5.x User Guide 12. Select an existing volume. 13. Allocate stored space. Stored space is space used to store a copy of the volume's data locally on the NAS. a. Select a storage pool. b. Specify the capacity of the stored space. Limit Amount Notes...
Page 289 QTS 4.5.x User Guide 8. Select a cloud space. This may be a bucket, container, account name, or something else depending on the cloud service provider. 9. Optional: Click Performance test. QTS tests the read and write speeds of the cloud space, and then displays the results with a warning if speeds are too low.
Page 290 QTS 4.5.x User Guide Cloud Service Steps Alibaba Cloud OSS 1. Select AlibabaCloudOSS. 2. Specify the access key. 3. Specify the secret key. 4. Optional: Select Enable secure connection (SSL). 5. Optional: Select Validate SSL certificate. Note If transfer acceleration is enabled on the bucket, VJBOD Cloud automatically enables transfer acceleration on the NAS and displays a confirmation message.
Page 291 QTS 4.5.x User Guide Cloud Service Steps Backblaze 1. Select Backblaze. 2. Specify the key ID. 3. Specify the application key. 4. Optional: Select Validate SSL certificate. Catalyst 1. Select Catalyst. 2. Specify the user ID. 3. Specify the password. 4.
Page 292 QTS 4.5.x User Guide Cloud Service Steps Google Cloud Storage (P12 Key) 1. Select GoogleCloudStorage. 2. Select P12 key. 3. Specify the project ID. 4. Specify the email address. 5. Click Browse, and then select the P12 key file. 6. Optional: Select Validate SSL certificate.
Page 293 QTS 4.5.x User Guide Cloud Service Steps Huawei Cloud OBS 1. Select HuaweiCloudOBS. 2. Specify the access key. 3. Specify the secret key. 4. Optional: Select Enable secure connection (SSL). 5. Optional: Select Validate SSL certificate. IBM Cloud 1. Select IBM Cloud. 2.
Page 294 QTS 4.5.x User Guide Cloud Service Steps Qinui 1. Select Qinui. 2. Specify the access key. 3. Specify the secret key. 4. Optional: Select Enable secure connection (SSL). 5. Optional: Select Validate SSL certificate. Rackspace 1. Select Rackspace. 2. Specify the user ID. 3.
Page 295: Overview
QTS 4.5.x User Guide Cloud Service Steps Swift (Keystone v3) 1. Select Swift. 2. Select Enable Keystone Auth. 3. Select V3. 4. Specify a project name or project ID. 5. Specify the domain name. 6. Select the large object type. 7.
Page 296 QTS 4.5.x User Guide Volume Actions Action Description Steps Resize volume Increase or decrease the size of the 1. Click Resize Volume. volume. 2. Specify the new capacity of the volume. 3. Select the unit of storage space. 4. Optional: Click Set to Max to set the capacity of the volume equal to all free space in the cloud space.
Page 297 QTS 4.5.x User Guide Action Description Steps Recovery QTS periodically takes snapshots of a For details, see VJBOD Cloud Volume and VJBOD Cloud volume. You can use Recovery. these recovery point snapshots to restore the volume to a previous state. LUN Actions Action Description...
Page 298 QTS 4.5.x User Guide Action Description Remove Remove the volume or LUN from the NAS and delete all of its data from the cloud space. Important If QTS is unable to connect to the cloud service provider, then the volume or LUN will be removed from the local NAS but its data might be left in the cloud space.
Page 299: Transfer Resources
QTS 4.5.x User Guide Transfer Resources The Transfer Resources screen displays the total number of transfer resources allocated to VJBOD Cloud, and the number of transfer allocated to each VJBOD Cloud volume and LUN. On this screen you can manage transfer resources allocation. Transfer Resource Overview In VJBOD Cloud, transfer resources correspond to data uploads and downloads.
Page 300: Event Logs
QTS 4.5.x User Guide Problem Solution • A VJBOD Cloud volume or LUN is taking a long Increase the transfer resources reserved for the time to sync data to the cloud. volume or LUN. • A VJBOD Cloud volume or LUN contains important data, which should always be backed up before other volumes and LUN data.
Page 301: Licenses
QTS 4.5.x User Guide Licenses The Licenses screen displays information about VJBOD Cloud licenses on the NAS. On this screen you can view how many licenses are registered to the local NAS, and how many of those licenses are currently being used.
Page 302 QTS 4.5.x User Guide • Azure → Space1 → LUN1 • Each unique cloud space can contain an unlimited number of VJBOD Cloud volumes and LUNs. For example, the following VJBOD Cloud volumes and LUNs require only one license: • Amazon S3 → Bucket1 → Volume1 •...
Page 303: Iscsi & Fibre Channel
QTS 4.5.x User Guide 7. iSCSI & Fibre Channel iSCSI & Fibre Channel is a QTS utility that enables you to configure iSCSI and Fibre Channel storage settings on your NAS. Storage Limits iSCSI Storage Limits iSCSI Storage Limit Maximum iSCSI LUNs and targets per NAS 255 (combined) Connections per iSCSI session...
Page 304: Qts Lun Types
QTS 4.5.x User Guide QTS LUN Types QTS supports the following types of LUN. Block-based LUNs support more features and have faster read/write speeds. QNAP recommends using block-based LUNs over file-based LUNs if possible. Feature Block-based LUN File-based LUN VJBOD Cloud LUN...
Page 305 QTS 4.5.x User Guide Allocation Description Thin provisioning QTS allocates storage pool space only when needed, such as when data is being written to the LUN. This ensures efficient use of space but there is no guarantee that space will be available. 5.
Page 306: Creating A File-Based Lun
QTS 4.5.x User Guide Setting Description FUA bit support When enabled, iSCSI initiators are able to tell QTS to flush important cached data to disk, instead of the whole read-write cache. Important Both the iSCSI initiator and the application using the LUN must support this feature.
Page 307: Iscsi
QTS 4.5.x User Guide Setting Description LUN capacity Specify the maximum capacity of the LUN. The maximum capacity depends on the LUN allocation method: • Thick provisioning: Equal to the amount of free space in the parent storage pool. • Thin provisioning: 250 TB 7.
Page 308: Getting Started With Iscsi
LUN for each VM to distribute the load. • You can use iSER (iSCSI Extensions for RDMA) for faster data transfers between QNAP NAS devices and VMware ESXi servers. Enabling iSER requires a compatible network card and switch. For a list of compatible network devices, see https://www.qnap.com/solution/iser.
Page 309: Iscsi Storage
QTS 4.5.x User Guide iSCSI Storage The iSCSI Storage screen allows you to view iSCSI targets. On this screen you can enable, disable, and edit targets, view each target's mapped LUNs, edit LUN mappings, take snapshots of LUNs, and configure the ISCSI access control list (ACL).
Page 310 QTS 4.5.x User Guide The Edit LUN Mapping window opens. 6. Select Map to iSCSI target. 7. Select an iSCSI target. 8. Optional: Select Enable LUN. If selected, QTS will enable the LUN after mapping it to the target. 9. Click OK. iSCSI LUN Actions LUN Action Description...
Page 311 QTS 4.5.x User Guide The iSCSI Target Creation Wizard window opens. 3. Click Next. 4. Specify a target name. QTS appends the specified name to the iSCSI qualified name (IQN). IQNs are unique names used to identify targets and initiators. •...
Page 312 QTS 4.5.x User Guide • Username • Length: 1 to 128 characters • Valid characters: 0 to 9, a to z, A to Z, colon (:) , period (.) , hyphen (-) • Password • Length: 12 to 16 characters •...
Page 313 QTS 4.5.x User Guide Setting Description Use CHAP authentication An initiator must authenticate with the target using the specified username and password. This provides security, as iSCSI initiators do not require a NAS username or password. • Username • Length: 1 to 128 characters •...
Page 314 QTS 4.5.x User Guide iSCSI Target Status Status Description Ready The target is accepting connections but no initiators are currently connected. Connected An initiator is connected to the target. Offline The target is not accepting connections. iSCSI ACL The iSCSI access control list (ACL) allows you to configure a LUN masking policy for each connected iSCSI initiator.
Page 315 QTS 4.5.x User Guide Editing an iSCSI LUN Masking Policy 1. Go to iSCSI & Fibre Channel > iSCSI > iSCSI Storage . 2. Click iSCSI ACL. The iSCSI ACL window opens. 3. Select a policy. 4. Click Edit. The Modifiy a Policy window opens. 5.
Page 316 QTS 4.5.x User Guide Configuring an iSCSI Target's Authorized Initiators List 1. Go to iSCSI & Fibre Channel > iSCSI > iSCSI Storage . 2. Select an iSCSI target. 3. Click Action, and then select Modify. The Modify an iSCSI Target window opens. 4.
Page 317 Snapshot Agent Server List To view a list of all iSCSI initiators that are using QNAP Snapshot Agent with this NAS, go to iSCSI & Fibre Channel > iSCSI > iSCSI Storage . Click Snapshot, and then select Snapshot Agent.
Page 318: Remote Disk
QTS 4.5.x User Guide Remote Disk Remote disk enables QTS to act as an iSCSI initiator, allowing you to expand NAS storage by adding iSCSI LUNs from other NAS or storage servers as remote disks. When connected, remote disks are automatically shared on the Shared Folders screen.
Page 319 QTS 4.5.x User Guide 6. Select an iSCSI target. 7. Optional: Specify a CHAP username and password. This is required if the remote server has CHAP authentication enabled. 8. Optional: Enable CRC checksums. Initiators and targets communicate over TCP connections using iSCSI protocol data units (PDU). The sending device can send a checksum with each PDU.
Page 320: Fibre Channel
QTS 4.5.x User Guide Mode Description Synchronous All I/O transactions are treated as synchronous and are always written and flushed to a non-volatile storage (such as a SSD or HDD). This option gives the best data consistency, but might have a small impact on performance.
Page 321 QTS 4.5.x User Guide Creating a Fibre Channel Port Group 1. Go to iSCSI & Fibre Channel > Fibre Channel > FC Ports . 2. Click Create Port Group. The Create Port Group window opens. 3. Specify a group name. Name requirements: •...
Page 322 QTS 4.5.x User Guide Method Steps Add WWPNs as text 1. Specify one WWPN per line using any of the following formats: • XXXXXXXXXXXXXXXX • XX:XX:XX:XX:XX:XX:XX:XX 2. Click Add. b. Optional: Select Add unknown WWPNs to the FC WWPN Aliases List. When selected, QTS will add any unknown WWPNs to the list of known aliases.
Page 323: Fc Storage
QTS 4.5.x User Guide Configuring Fibre Channel Port Binding 1. Go to iSCSI & Fibre Channel > Fibre Channel > FC Ports . 2. Select a Fibre Channel port. 3. Click Action, and then select Edit Port Binding. The Fibre Channel Port Binding window opens. 4.
Page 324 QTS 4.5.x User Guide Method Steps Add from WWPN list a. Select one or more initiator WWPNs in the WWPN list. b. Click Add. Add WWPNs as text a. Specify one WWPN per line using any of the following formats: •...
Page 325: Fc Wwpn Aliases
QTS 4.5.x User Guide Fibre Channel LUN Status Status Description Enabled The LUN is active and visible to connected initiators. Disabled The LUN is inactive and invisible to connected initiators. FC WWPN Aliases On the FC WWPN Aliases screen, you can view, edit, and add WWPNs and WWPN aliases. A WWPN (World Wide Port Name) is a unique identifier for Fibre Channel ports.
Page 326 QTS 4.5.x User Guide 2. Locate a WWPN. 3. Clear the Alias field. 4. Click Save. Exporting a List of WWPN Aliases 1. Go to iSCSI & Fibre Channel > Fibre Channel > FC WWPN Aliases . 2. Click Export. The file browser window opens.
Page 327: Lun Import/Export
With LUN Import/Export, you can back up a LUN as an image file to an SMB or NFS file server, local NAS folder, or external storage device. You can then import the LUN image file and restore the LUN on any QNAP NAS.
Page 328: Creating A Lun Export Job
QTS 4.5.x User Guide Creating a LUN Export Job 1. Go to iSCSI & Fibre Channel > LUN Import/Export . 2. Click Create a Job. The Create LUN Export Job windows opens. 3. Select Export a LUN. 4. Select a LUN. 5.
Page 329: Importing A Lun From An Image File
QTS 4.5.x User Guide Option Description Required Information Windows Share (CIFS/SMB) CIFS/SMB share on an external server • IP address or host name • Username • Password • CIFS/SMB folder or path Local Host Local NAS shared folder or connected •...
Page 330 QTS 4.5.x User Guide 3. Select Import a LUN. 4. Optional: Specify a job name. The name must consist of 1 to 55 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 •...
Page 331: Lun Import/Export Job Actions
QTS 4.5.x User Guide LUN Import/Export Job Actions Action Description Edit Edit the job. Delete Delete the job. Start Start the job. Stop Stop a running job. View Logs View the job's status, properties, details of its last run, and event logs. LUN Import/Export Job Status Action Description...
Page 332: Ssd Profiling Tool
QTS 4.5.x User Guide 8. SSD Profiling Tool SSD Profiling Tool controls the creation and execution of SSD over-provisioning tests. These tests help determine the optimum amount of SSD over-provisioning to set when creating an SSD RAID group. SSD Over-Provisioning When an SSD is full, the disk's firmware frees up space in a process called garbage collection.
Page 333: Review
QTS 4.5.x User Guide 5. Select one or more disks. Selecting a single SSD determines the optimum amount of over-provisioning for all SSDs of the same model and capacity. Selecting multiple SSDs determines the optimum amount of over-provisioning for that specific combination of disks and RAID type. Testing multiple disks gives more accurate results, but takes significantly longer than testing a single disk.
Page 334: Test Reports
QTS 4.5.x User Guide Test Reports On this screen you can view, export, and delete test results. Test Report Actions Icon Description Open the report in a new window. Download a copy of the report in XLSX format. SSD Profiling Tool...
Page 335: Test Report Information
QTS 4.5.x User Guide Icon Description Delete the report. Test Report Information Section Description Test Information View information about the NAS, the disks being tested, and the settings used in this test. Test Result View the test results as a graph. Choose from the following views: •...
Page 336: Hybrid Backup Sync
QTS 4.5.x User Guide 9. Hybrid Backup Sync About Hybrid Backup Sync Hybrid Backup Sync (HBS 3) is a comprehensive data backup and disaster recovery solution. Integrating backup, restoration, and synchronization functions, HBS 3 also supports a wide range of popular local, remote server, and cloud storage services.
Page 337: Overview
QTS 4.5.x User Guide Action Description Disable notification rule 1. Identify a notification rule. Click Notification Center disables the notification. Edit notification rule 1. Identify a notification rule. Click The Edit Rule for Event Notifications window opens. 3. Edit the rule. For details, please see the Notification Center Help.
Page 338: Jobs
QTS 4.5.x User Guide Jobs This screen lists all the jobs registered with HBS 3 and provides controls for performing a variety of job tasks. Jobs allow HBS 3 to easily reuse common backup and recovery tasks. Jobs are split between two separate tabs that are explained below.
Page 339: Job Actions
QTS 4.5.x User Guide Job Actions Icon Action Description My Jobs Start Job Starts the job For details, see Running a Job. Stop Job Stops the currently running job For details, see Stopping a Job. View Report Opens the Report window For details, see Viewing a Job Report.
Page 340 QTS 4.5.x User Guide For more information, see Storage Space Creation. 7. Click Select. 8. Select the destination. 9. Click OK. 10. Optional: Specify the job identification information. Field Description Job Name Specify a job name that doesn't contain the following characters.
Page 341 QTS 4.5.x User Guide Option Description Simple Versioning Retains the specified number of versions • Retained versions: Retains versions until the specified value is reached. Older versions are removed to make space when necessary. The maximum number of versions is 65536. •...
Page 342 QTS 4.5.x User Guide Method Description File Size Only includes files within a specified size range Modification date Only includes files modified within a specified date range Last modified Only includes files modified within a specified number of days Included file types Only includes files of the specified type When selecting Other, specify specific file names or file types.
Page 343 QTS 4.5.x User Guide Policy Description Use client-side encryption Encrypts data before sending it to the destination This can reduce the risk of unauthorized data access. Warning Client-side encryption cannot be disabled, and the password cannot be changed after encryption is applied. 1.
Page 344 QTS 4.5.x User Guide Policy Description Compress files during transmission Compressing files can lower bandwidth requirements This can speed up syncing over a slow data connection, but consumes more CPU resources. Exclude system-generated temp files Excludes temporary files created by the system Replicate ACL and extended attributes Replicates information stored in extended attributes QTS &...
Page 345 QTS 4.5.x User Guide Option Description Concurrent file processing limit Specify how many files to transmit at once. Processing files concurrently can improve the transmission rate, but uses more system resources. Use the default setting if you are unsure. Job execution timeout Specify how long the job runs before it times out.
Page 346 QTS 4.5.x User Guide 5. Click Select. 6. Select the destination. 7. Click Next. A confirmation window opens. 8. Click Yes. 9. Click Next. 10. Optional: Configure the schedule settings. Option Description Scheduler Runs the job on a repeating schedule Important Only 30 schedules can be created per job.
Page 347 QTS 4.5.x User Guide Option Description Smart Versioning Retains a backup created during a time period for a specified length of time Examples: • Retained hours: 24 - At the end of every hour, the earliest backup created that hour becomes the hourly backup.
Page 348 QTS 4.5.x User Guide Method Description Included file types Only includes files of the specified type When selecting Other, specify specific file names or file types. Separate entries with a comma. Use * for wildcard entries. [abc.doc, *.html, test*.*] Excluded file types Excludes all files of the specified type When selecting Other, specify specific file names or file types.
Page 349 QTS 4.5.x User Guide Policy Description Use rate limits Limits the transmission speed to reduce bandwidth issues 1. Select Use rate limits. 2. Click Settings. The Rate limit settings window opens. 3. Specify a maximum upload limit. 4. Specify an operating time. 5.
Page 350 QTS 4.5.x User Guide Option Description Notification trigger Specify if notifications should be sent after a job event. For more information, please see the Notification Center Help. Connection timeout Specify how long to wait before the connection times out. Skipped file limit Specify a maximum number of files to skip.
Page 351 QTS 4.5.x User Guide Restore Jobs Restore jobs simplify the data recovery process, reducing the effort required to restore data after an incident. Restore jobs can automatically import settings from an existing backup job or manually restore data from a specific location.
Page 352 QTS 4.5.x User Guide Option Description Restore to selected location Data is restored to a location specified by the user. a. Under the destination, click A dialog box opens. b. Select the destination. c. Click OK. The dialog box closes. 8.
Page 353 QTS 4.5.x User Guide Policy Description Use rate limits Limits the transmission speed to reduce bandwidth issues 1. Select Use rate limits. 2. Click Settings. The Rate limit settings window opens. 3. Specify a maximum upload limit. 4. Specify an operating time. 5.
Page 354 QTS 4.5.x User Guide Network Description Automatic (Optimized) HBS 3 automatically selects the least busy and highest performing network interface before running the job. Default Route HBS 3 selects an interface based on the packet forwarding rule for traffic without a specific route. Important When using this option, internet traffic is not automatically optimized for...
Page 355 QTS 4.5.x User Guide Important Selecting a folder also selects all files and subfolders located inside. c. Click OK. The dialog box closes. 9. Select the destination. Option Description Restore to original location Data is restored to the location it was stored originally.
Page 356 QTS 4.5.x User Guide 14. Click Next. 15. Configure the job policies. Some policies are only available with certain destination types. a. Click Policies. Policy Description Specify a client-side encryption password Specify the encryption password used to access the data. Use rate limits Limits the transmission speed to reduce bandwidth issues...
Page 357 QTS 4.5.x User Guide Option Description Concurrent file processing limit Specify how many files to transmit at once. Processing files concurrently can improve the transmission rate, but uses more system resources. Use the default setting if you are unsure. Job execution timeout Specify how long the job runs before it times out.
Page 358 QTS 4.5.x User Guide Creating a Two-Way Sync Job 1. Open HBS 3. 2. Go to Sync. 3. Click Create > Two-way Sync Job . The Create a Sync Job window opens. 4. Select a storage space. For more information, see Storage Space Creation. 5.
Page 359 QTS 4.5.x User Guide Policy Description Replace local files Replaces any duplicate local files with the remote files Rename remote files Appends the current date and an iterated number to the end of any duplicate remote files Local files retain their original name. Replace remote files Replaces any duplicate remote files with the source files...
Page 360 QTS 4.5.x User Guide Method Description Included file types Only includes files of the specified type When selecting Other, specify specific file names or file types. Separate entries with a comma. Use * for wildcard entries. [abc.doc, *.html, test*.*] Excluded file types Excludes all files of the specified type When selecting Other, specify specific file names or file types.
Page 361 QTS 4.5.x User Guide Policy Description Use client-side encryption Encrypts data before sending it to the destination This can reduce the risk of unauthorized data access. Warning Client-side encryption cannot be disabled, and the password cannot be changed after encryption is applied. 1.
Page 362 QTS 4.5.x User Guide Policy Description Check file contents Examines file contents, data, size, and name to determine if two files are identical Important Selecting this option may increase the time & bandwidth used when syncing data. Exclude symbolic links Exclude symbolic links located in the paired folder Include hidden files and folders Includes any hidden files and folders...
Page 363 QTS 4.5.x User Guide Option Description Concurrent file processing limit Specify how many files to transmit at once. Processing files concurrently can improve the transmission rate, but uses more system resources. Use the default setting if you are unsure. Restart after abnormal termination Restarts the job if it abnormally terminates while running 15.
Page 364 QTS 4.5.x User Guide Field Description Job Name Specify a job name that doesn't contain the following characters. / | \ : ? < > * " Description Specify a job description 7. Select the paired folders. Important Selecting a folder also selects all files and subfolders located inside. a.
Page 365 QTS 4.5.x User Guide Policy Description Mirror Copies data from the source to the destination The source and the destination are identical after synchronization. Any additional data stored in the destination is deleted. Copy Copies new and updated data from the source to the destination Deleting the source files does not remove them from the destination.
Page 366 QTS 4.5.x User Guide Method Description File Size Only includes files within a specified size range Modification date Only includes files modified within a specified date range Last modified Only includes files modified within a specified number of days Included file types Only includes files of the specified type When selecting Other, specify specific file names or file types.
Page 367 QTS 4.5.x User Guide Policy Description Use rate limits Limits the transmission speed to reduce bandwidth issues 1. Select Use rate limits. 2. Click Settings. The Rate limit settings window opens. 3. Specify a maximum upload limit. 4. Specify a maximum download limit. 5.
Page 368 QTS 4.5.x User Guide Policy Description Exclude symbolic links Exclude symbolic links located in the paired folder Include hidden files and folders Includes any hidden files and folders Compress files during transmission Compressing files can lower bandwidth requirements This can speed up syncing over a slow data connection, but consumes more CPU resources.
Page 369 QTS 4.5.x User Guide Option Description Concurrent file processing limit Specify how many files to transmit at once. Processing files concurrently can improve the transmission rate, but uses more system resources. Use the default setting if you are unsure. Restart after abnormal termination Restarts the job if it abnormally terminates while running 16.
Page 370 QTS 4.5.x User Guide Field Description Job Name Specify a job name that doesn't contain the following characters. / | \ : ? < > * " Description Specify a job description 7. Select the paired folders. Important Selecting a folder also selects all files and subfolders located inside. a.
Page 371 QTS 4.5.x User Guide Policy Description Mirror Copies data from the source to the destination The source and the destination are identical after synchronization. Any additional data stored in the destination is deleted. Copy Copies new and updated data from the source to the destination Deleting the source files does not remove them from the destination.
Page 372 QTS 4.5.x User Guide Method Description Modification date Only includes files modified within a specified date range Last modified Only includes files modified within a specified number of days Included file types Only includes files of the specified type When selecting Other, specify specific file names or file types.
Page 373 QTS 4.5.x User Guide Policy Description Specify a client-side encryption password Encrypts data before sending it to the destination This can reduce the risk of unauthorized data access. Warning Client-side encryption cannot be disabled, and the password cannot be changed after encryption is applied. 1.
Page 374 QTS 4.5.x User Guide Policy Description Replicate ACL and extended attributes Replicates information stored in extended attributes The destination host must enable the same ACL functions and be joined to the same domain. QTS & QuTS hero have incompatible ACL settings. If conflicts occur with backup, sync, &...
Page 375: Running A Job
QTS 4.5.x User Guide Network Description Automatic (Optimized) HBS 3 automatically selects the least busy and highest performing network interface before running the job. Default Route HBS 3 selects an interface based on the packet forwarding rule for traffic without a specific route. Important When using this option, internet traffic is not automatically optimized for...
Page 376: Editing A Job
QTS 4.5.x User Guide 3. Identify an existing job. Under Action, click The Report window opens. 5. Review the job report. Tab Name Description Results Lists historical information about job results Logs Lists historical information about job events Click Save to export the full log history. Editing a Job 1.
Page 377 QTS 4.5.x User Guide Configuring Time Machine 1. Open HBS 3. 2. Go to Services > Time Machine . 3. Configure the Time Machine settings. a. Optional: Select Use shared Time Machine account. Setting Description Display name The name displayed in the Backups screen This setting cannot be changed.
Page 378: Rsync Server
QTS 4.5.x User Guide Rsync Server Rsync can transfer and synchronize data across networked computers by comparing the modification times and sizes of files. Enabling the Rsync Server 1. Open HBS 3. 2. Go to Services > Rsync Server . Click HBS 3 enables the rsync server.
Page 379 QNAP NAS. When creating the rsync storage space on the other NAS, enable the Use rsync with a QNAP NAS option. Port Specify a port number used to access the rsync server. Download limit Specify a download rate limit for the rsync server.
Page 380: Rtrr Server
Real-time Remote Replication (RTRR) is a proprietary backup method built into QNAP NAS devices that can create incremental backups of data. The HBS 3 RTRR server service allows another QNAP device to store these backups on the local NAS. RTRR improves backup efficiency and reduces backup time.
Page 381 QTS 4.5.x User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...
Page 382: Usb One Touch Copy
QTS 4.5.x User Guide USB One Touch Copy This screen provides configuration options to control the behavior of the USB One Touch Copy button when an external storage device is connected. Configuring USB One Touch Copy 1. Open HBS 3. 2.
Page 383: Storage Spaces
QTS 4.5.x User Guide Operating Mode Description USB One Touch Copy Configure advanced actions after pressing the USB One Touch Copy button. a. Click Settings. The USB One Touch Copy window opens. b. Select a backup mode. c. Select a backup action. •...
Page 384: Storage Space Creation
QTS 4.5.x User Guide Storage Space Creation Creating a Storage Space on a Remote NAS 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select Remote NAS. The Create a Storage Space window opens. 5.
Page 385 Specifies the type of account Use remote NAS user accounts Allows the storage space to use a remote QTS user account when accessing a QNAP NAS rsync server Important The remote QNAP rsync server must also enable Use local NAS user accounts.
Page 386 QTS 4.5.x User Guide Setting Description Passive mode The passive mode used to access the storage space • PASV: Only used with an IPv4 address. • EPSV: Used with any IP address. CIFS/SMB Server Settings Destination folder The path to the destination folder Note Click to scan for available folders.
Page 387 QTS 4.5.x User Guide Creating a Storage Space on Amazon Drive 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select Amazon Drive. A sign-in window opens. 5. Sign in to the cloud service. The sign-in window closes.
Page 388 QTS 4.5.x User Guide Setting Description Validate SSL certificate Verifies the validity of the cloud services SSL certificate 6. Click Create. HBS 3 creates the storage space. Creating a Storage Space on Amazon S3 1. Open HBS 3. 2. Go to Storage Spaces. 3.
Page 389 QTS 4.5.x User Guide Setting Description Name The name used to identify the storage space Storage account The storage account used to access the cloud service Access key The identifier used to sign requests to the cloud service Region The region where the cloud service operates Use a proxy server Allows you to use the system proxy server or configure another proxy server...
Page 390 QTS 4.5.x User Guide 4. Select Box. A sign-in window opens. 5. Sign in to the cloud service. The sign-in window closes. The Create a Storage Space window opens. 6. Configure the storage space settings. Setting Description Name The name used to identify the storage space Use a proxy server Allows you to use the system proxy server or configure another proxy server...
Page 391 QTS 4.5.x User Guide The storage space type window opens. 4. Select Cynny Space. The Create a Storage Space window opens. 5. Configure the storage space settings. Setting Description Name The name used to identify the storage space Access key The identifier used to sign requests to the cloud service Secret key...
Page 392 QTS 4.5.x User Guide Creating a Storage Space on DreamObjects 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select DreamObjects. The Create a Storage Space window opens. 5. Configure the storage space settings. Setting Description Name...
Page 393 QTS 4.5.x User Guide HBS 3 creates the storage space. Creating a Storage Space on Google Cloud Storage 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select Google Cloud Storage. The Create a Storage Space window opens.
Page 394 QTS 4.5.x User Guide Creating a Storage Space on Google Drive 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select Google Drive. A sign-in window opens. 5. Sign in to the cloud service. The sign-in window closes.
Page 395 QTS 4.5.x User Guide HBS 3 creates the storage space. Creating a Storage Space on HiDrive 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select HiDrive. A sign-in window opens. 5.
Page 396 QTS 4.5.x User Guide Setting Description Validate SSL certificate Verifies the validity of the cloud services SSL certificate 6. Click Create. HBS 3 creates the storage space. Creating a Storage Space on Huawei Cloud 1. Open HBS 3. 2. Go to Storage Spaces. 3.
Page 397 QTS 4.5.x User Guide Setting Description Name The name used to identify the storage space Use a proxy server Allows you to use the system proxy server or configure another proxy server Validate SSL certificate Verifies the validity of the cloud services SSL certificate 7.
Page 398 QTS 4.5.x User Guide Setting Description Name The name used to identify the storage space Access key The identifier used to sign requests to the cloud service Secret key The identifier used to sign requests to the cloud service Use a proxy server Allows you to use the system proxy server or configure another proxy server Use SSL connection...
Page 399 QTS 4.5.x User Guide 4. Select OpenStack Swift. The Create a Storage Space window opens. 5. Configure the storage space settings. Setting Description Name The name used to identify the storage space Use Keystone authentication Allows the configuration of a tenant name or tenant Large object type The method used to split larger files into smaller pieces...
Page 400 QTS 4.5.x User Guide 6. Click Create. HBS 3 creates the storage space. Creating a Storage Space on Qcloud IT 1. Open HBS 3. 2. Go to Storage Spaces. 3. Click Create. The storage space type window opens. 4. Select Qcloud IT. The Create a Storage Space window opens.
Page 401 QTS 4.5.x User Guide Setting Description Use a proxy server Allows you to use the system proxy server or configure another proxy server Validate SSL certificate Verifies the validity of the cloud services SSL certificate 6. Click Create. HBS 3 creates the storage space. Creating a Storage Space on SFR Cloud 1.
Page 402 QTS 4.5.x User Guide Setting Description Name The name used to identify the storage space Use a proxy server Allows you to use the system proxy server or configure another proxy server Validate SSL certificate Verifies the validity of the cloud services SSL certificate 7.
Page 403 QTS 4.5.x User Guide Setting Description Name The name used to identify the storage space Access key The identifier used to sign requests to the cloud service Secret key The identifier used to sign requests to the cloud service Use a proxy server Allows you to use the system proxy server or configure another proxy server Use SSL connection...
Page 404: Editing A Storage Space
QTS 4.5.x User Guide 4. Select Yandex Disk. A sign-in window opens. 5. Sign in to the cloud service. The sign-in window closes. The Create a Storage Space window opens. 6. Configure the storage space settings. Setting Description Name The name used to identify the storage space Use a proxy server Allows you to use the system proxy server or configure another proxy server...
Page 405: 10. Network & Virtual Switch
QTS 4.5.x User Guide 10. Network & Virtual Switch About Network & Virtual Switch Network & Virtual Switch is a QTS utility that centralizes the creation, configuration, and control of network connections. Network & Virtual Switch also manages physical network interfaces, virtual adapters, Wi-Fi, and Thunderbolt connections in addition to controlling DHCP, DDNS,and gateway services.
Page 406: Interfaces
QTS 4.5.x User Guide Interfaces The screen provides access to basic network settings and allows the configuration of physical adapters. The Interface section allows you to configure settings related to IPv4, IPv6, DNS, port trunking, VLAN, Thunderbolt, USB QuickAccess, and Wi-Fi. IP Address Configuring IPv4 Settings 1.
Page 407 QTS 4.5.x User Guide Setting Description Jumbo Frame Jumbo Frames are Ethernet frames that are larger than 1500 bytes. They are designed to enhance Ethernet networking throughput, and to reduce CPU usage when transferring large files. QTS supports the following MTU sizes: •...
Page 408: Dns
QTS 4.5.x User Guide Setting Description Disable Do not assign an IPv6 address. IPv6 Auto-Configuration (Stateful) The adapter automatically acquires an IPv6 address and DNS settings from the DHCPv6-enabled server. Important This option requires an available DHCPv6-enabled server on the network.
Page 409: Virtual Lans (Vlans)
Use the following DNS server address Manually assign the IP address for the primary and secondary DNS servers. Important QNAP recommends specifying at least one DNS server to allow URL lookups. 6. Click Apply. Virtual LANs (VLANs) A virtual LAN (VLAN) groups multiple network devices together and limits the broadcast domain. Members of a VLAN are isolated and network traffic is only sent between the group members.
Page 410: Port Trunking
QTS 4.5.x User Guide Important The VLAN ID must be between 1 and 4094. 6. Specify a description for the VLAN. 7. Select one of the following options. Option Steps Automatically obtain the IP address using DHCP Select Obtain IP address settings automatically via DHCP.
Page 411: System Default Gateway
QTS 4.5.x User Guide Mode Description Fault Tolerance (Failover) Active-Backup All traffic is sent and received using the interface that was first added to the trunking group. If this primary interface becomes unavailable, the secondary interface will become active. Broadcast Transmits the same network packets to all the network interface cards.
Page 412: Usb Quickaccess
QTS 4.5.x User Guide Setting Description Select the system default gateway Manually assign an adapter to serve as the system default gateway. Optionally, set a backup failover gateway. The failover default gateway field is only available when multiple interfaces are connected. When assigning a PPPoE or VPN connection as the default gateway, ensure a stable physical connection is...
Page 413 QTS 4.5.x User Guide • It is not possible to configure, delete, or disable DHCP servers created with USB QuickAccess. Enabling USB QuickAccess 1. Go to Control Panel > Network & Virtual Switch . The Network & Virtual Switch window opens. 2.
Page 414: Wi-Fi
Search by Devices > USB Wi-Fi . • For a list of compatible PCIe Wi-Fi cards, visit http://www.qnap.com/compatibility, then select Search by Devices > Expansion Card > QNAP . • QTS supports the simultaneous use of multiple PCIe Wi-Fi cards, but only one USB Wi-Fi dongle can be in used at a time.
Page 415 QTS 4.5.x User Guide Enabling Wi-Fi 1. Go to Control Panel > Network & Virtual Switch . The Network & Virtual Switch window opens. 2. Go to Network > Interfaces . 3. Go to the Wi-Fi tab. Click Connecting to a Wireless Network 1.
Page 416 Note Download and install Browser Station from App Center to access the captive portal functions. Alternatively, QNAP recommends installing Qfinder Pro(6.9.2 or later) to utilize the captive portal function on a wireless network. For details, see Connecting to a Captive-Portal-Enabled Wireless Network Using Qfinder Pro.
Page 417 QTS 4.5.x User Guide The settings panel expands. 6. Click Connect. 7. Optional: Configure connection settings. For configuration details and wireless icon descriptions, see Connecting to a Wireless Network. Network & Virtual Switch...
Page 418 12. Enter the username and password to connect to the wireless network. Connecting to a Captive-Portal-Enabled Wireless Network Using Qfinder Pro Note QNAP recommends installing Qfinder Pro (Windows 6.9.2 or later and MacOS/Linux 7.3.2 or later) to utilize the captive portal function on a wireless network. Network & Virtual Switch...
Page 419 QTS 4.5.x User Guide Important Connect the NAS directly to the PC using an ethernet cable in order to connect to a wireless network enabled with captive portal. 1. Open Qfinder Pro. Locate the NAS in the list and click the unconfigured Wi-Fi icon located under the Status table header.
Page 420 QTS 4.5.x User Guide 6. Select the wireless network from the list. The settings panel expands. 7. Click Connect. 8. Configure connection settings. 9. Click Apply. A pop-up window opens. Network & Virtual Switch...
Page 421 QTS 4.5.x User Guide 10. Click Yes. The default browser automatically opens and redirects you to the captive portal landing page. Note Network & Virtual Switch automatically enables NAT and DHCP on the Wi-Fi adapter in the background. 11. Enter the username and password to connect to the wireless network. Qfinder Pro displays the wireless connection icon in the Qfinder Pro NAS status panel.
Page 422 QTS 4.5.x User Guide 4. Click Add Wi-Fi. The Connect to a Wi-Fi network window opens. 5. Configure connection settings. Setting Description Network Name Enter the name of the wireless network. Security Type Select the encryption used by the wireless network. •...
Page 423 QTS 4.5.x User Guide Setting Description Authentication Authentication is specific to WPA- and WPA2- Enterprise encryption. You can select a method based on the authentication supported by your device. • Protected EAP (PEAP): Protected Extensible Authentication Protocol (PEAP) provides a more secure authentication to 802.11 WLANs.
Page 424: Thunderbolt
Thunderbolt to Ethernet (T2E) Thunderbolt to Ethernet functionality allows the Thunderbolt port to act as an Ethernet interface. QNAP recommends using Qfinder Pro when configuring Thunderbolt to Ethernet. Important Due to Thunderbolt driver issues, T2E connections using Thunderbolt 2 may have connectivity problems when connecting to Windows.
Page 425: Virtual Switches
QTS 4.5.x User Guide Enabling T2E with Qfinder Pro Qfinder Pro is a utility for Windows, Mac, and Linux that allows you to quickly find and access a QNAP NAS over a LAN. For the current version of Qfinder Pro, please visit https://www.qnap.com/utilities.
Page 426: Creating A Virtual Switch In Basic Mode
QTS 4.5.x User Guide QTS supports three different virtual switch modes. Mode Description Basic This mode is well-suited for most users, and requires minimal configuration of network settings. Advanced This mode is best-suited for power-users who need more control over the configuration of network settings.
Page 427: Creating A Virtual Switch In Advanced Mode
QTS 4.5.x User Guide 5. Select one or more adapters. 6. Optional: Select Enable the Spanning Tree Protocol. Enabling this setting prevents bridge loops. 7. Click Apply. Creating a Virtual Switch in Advanced Mode 1. Go to Control Panel > Network & File Services > Network & Virtual Switch . The Network &...
Page 428 Primary DNS Server Specify a DNS server for the DHCP server. Secondary DNS Server Specify a secondary DNS server for the DHCP server. Important QNAP recommends specifying at least one DNS server to allow URL lookups. Network & Virtual Switch...
Page 429 QTS 4.5.x User Guide Setting Description WINS Server Specify the WINS server IP address. Windows Internet Naming Service (WINS ) converts computer names (NetBIOS names) to IP addresses, allowing Windows computers on a network to easily find and communicate with each other. DNS Suffix Specify the DNS suffix.
Page 430: Creating A Virtual Switch In Software-Defined Switch Mode
Use the following DNS server address Manually assign the IP address for the primary and secondary DNS servers. Important QNAP recommends specifying at least one DNS server to allow URL lookups. 15. Click Next. 16. Confirm the virtual switch settings.
Page 431: Dhcp Server
QTS 4.5.x User Guide 7. Click Apply. DHCP Server The Dynamic Host Configuration Protocol (DHCP) allows devices in a TCP/UDP network to be automatically configured for the network as the device is booted. The DHCP service uses a client-server mechanism, wherein a DHCP server stores and manages network configuration information for clients and offers necessary data when a client requests the information.
Page 432 QTS 4.5.x User Guide 6. Select the network environment for the DHCP server. Option Description Enable DHCP server on the current network. • The adapter keeps the existing IP address and subnet mask. • The DHCP server shares the subnet mask with the adapter and is assigned the next available IP address.
Page 433 Assign an IP address for the primary DNS server. Secondary DNS server Assign an IP address for the secondary DNS server. Important QNAP recommends specifying at least one DNS server to allow URL lookups. c. Click Next. 9. Configure DHCP settings.
Page 434: Dhcp Clients
Description Secondary DNS Server Specify a secondary DNS server for the DHCP server. Important QNAP recommends specifying at least one DNS server to allow URL lookups. WINS Server Specify the WINS server IP address. Windows Internet Naming Service (WINS) converts computer names...
Page 435: Radvd
QTS 4.5.x User Guide Virtual Switch DHCP Client Virtual switches allow virtual machines to obtain IP-related configurations automatically from an external DHCP server. The virtual switch obtains the IP address from the DHCP server through the connected physical adapter on the device. Note 1.
Page 436 Assign an IP address for the primary DNS server. Secondary DNS server Assign an IP address for the secondary DNS server. Important QNAP recommends specifying at least one DNS server to allow URL lookups. c. Click Next. 8. Select a second adapter for the RADVD service interface.
Page 437 Primary DNS Server Specify the DNS server address. Secondary DNS server Specify the DNS server address. Important QNAP recommends specifying at least one DNS server to allow URL lookups. c. Click Apply. 11. Configure the RADVD server settings. Setting Description Prefix Specify the routing prefix for the adapter.
Page 438: Route
QTS 4.5.x User Guide Route This screen controls the creation of static routes. Under normal circumstances, QTS automatically obtains routing information after it has been configured for Internet access. Static routes are only required in special circumstances, such as having multiple IP subnets located on your network. Creating a Static Route 1.
Page 439: Ddns
QTS 4.5.x User Guide Setting Description Interface Select the interface that connections should be routed through. 5. Click Apply. DDNS This screen controls the management of Dynamic Domain Name System (DDNS) services. DDNS allows access to the NAS from the internet using a domain name rather than an IP address. Adding a DDNS Service 1.
Page 440 QTS 4.5.x User Guide 5. Click Apply. Network & Virtual Switch...
Page 441: 11. Network & File Services
QTS 4.5.x User Guide 11. Network & File Services Network Access Service Binding NAS services run on all available network interfaces by default. Service binding enables you to bind services to specific network interfaces to increase security. You can bind services to one or more specific wired or wireless network interfaces.
Page 442: Service Ports
Specify a password. 6. Click Apply. Service Ports QNAP uses designated ports for communication. These ports are assigned to a specific service and users must manually open the required ports by adding the port number. Note The port for the enabled service should remain open while configuring the firewall, or while setting up the router for port forwarding or UPnP.
Page 443: Win/Mac/Nfs
QTS 4.5.x User Guide Win/Mac/NFS Microsoft Networking Microsoft Networking referes to Samba, a network protocol that allows data to be accessed over a computer network and provides file and print services to Windows clients. Configuring Microsoft Networking 1. Go to Control Panel > Network & File Services > Win/Mac/NFS > Microsoft Networking . 2.
Page 444 QTS 4.5.x User Guide Option User Action Local master browser Select this option to use the NAS as a local master browser. A local master browser is responsible for maintaining the list of devices in a specific workgroup on a Microsoft network. Important To use the NAS as local master browser, specify the workgroup name when configuring Microsoft...
Page 445: Apple Networking
QTS 4.5.x User Guide Option User Action Lowest SMB version Select the lowest SMB protocol version used in your networking operation. Use the default SMB version if you are unsure about this setting. Note Selecting SMB3 will also include SMB3.1 and SMB3.1.1.
Page 446: Nfs Service
QTS 4.5.x User Guide NFS Service Network File System (NFS) is a file system protocol that allows data to be accessed over a computer network. Enabling the NFS service allows Linux and FreeBSD users to connect to the NAS. Enabling the NFS Service 1.
Page 447: Editing Ssh Access Permissions
QTS 4.5.x User Guide Port numbers range from 1 to 65535. The default SSH port is 22. 4. Optional: Select Enable SFTP. 5. Click Apply. Editing SSH Access Permissions 1. Go to Control Panel > Network & File Services > Telnet/SSH . 2.
Page 448: Snmp Management Information Base (Mib)
Optional: Select Use Authentication. 1. Specify the authentication protocol. You can select either HMAC-MD5 or HMAC-SHA. If you are unsure about this setting, QNAP recommends selecting HMAC-SHA. 2. Specify an authentication password that contains 8 to 64 ASCII characters.
Page 449: Service Discovery
(OID). Each OID identifies a variable that you can read or set using SNMP. You must assign the correct OID to retrieve the NAS information. The default OID for QNAP NAS devices is 1.3.6.1.4.1.24681.2. Downloading the SNMP MIB 1.
Page 450: Configuring Advanced Ftp Settings
QTS 4.5.x User Guide 3. Configure the followings settings. Setting User Action Prototype type Select at least one FTP type: • FTP (standard) • FTP with SSL/TLS (explicit) Port number Specify a port number between 1 and 65535 Unicode support Specify whether you want to enable Unicode support for filenames Enable anonymous Select Yes to allow anonymous users to access files via FTP.
Page 451: Network Recycle Bin
QTS 4.5.x User Guide Setting Description Set root directory After enabling this function and selecting a root directory, only that directory will be visible to FTP users. Otherwise, all of the shared folders will be visible. 5. Click Apply. Network Recycle Bin The Network Recycle Bin contains files deleted from the NAS through File Station, QuFTP, or by clients connected using Microsoft networking.
Page 452 QTS 4.5.x User Guide Under Actions, click The Edit Properties window appears. 4. Select Enable Network Recycle Bin. 5. Select Restrict the access to Recycle Bin to administrators only for now. 6. Click OK. Network & File Services...
Page 453: 12. Myqnapcloud
QTS 4.5.x User Guide 12. myQNAPcloud myQNAPcloud is a service that allows you to access, manage, and share files stored on your QNAP devices remotely through the internet. Getting Started 1. Create a QNAP ID. For details, see Creating a QNAP ID With Email or Phone Number.
Page 454: Registering A Device To Myqnapcloud
3. Click Get Started. The myQNAPcloud wizard appears. 4. Click Start. 5. Specify your QNAP ID and password. 6. Click Next. 7. Specify a device name containing up to 30 alphanumeric characters. You may reuse an existing device name. The device currently using this name will be deregistered from myQNAPcloud.
Page 455: Installing Myqnapcloud Link
One or more settings need to be configured for the item to function properly. There is no network connectivity. Button Description Click this to view your QNAP ID details. Click this to sign out of myQNAPcloud. Click this to modify your device name. Click this to copy the SmartURL to your clipboard.
Page 456: Configuring Port Forwarding
Your device scans for UPnP routers on the network. If your device cannot locate the router, click Rescan. If the issue persists, click Diagnostics, and then verify your network configuration or contact QNAP support through Helpdesk. 3. Optional: Add a new service to the Forwarded Services table.
Page 457: Restarting Ddns Service
QTS 4.5.x User Guide Task User Action Update myQNAPcloud Click Update. Manually configure the a. Click Manually configure your DDNS IP address. DDNS IP address The Public IP Address window appears. b. Select an option. • Assign static IP addresses: myQNAPcloud binds the DDNS to the specified static IP address regardless of changes to the network environment.
Page 458: Enabling Myqnapcloud Link
Connect (VPN) Select this option to grant users access to private NAS services when they use the myQNAPcloud Connect utility. Users can download myQNAPcloud Connect from the QNAP Utilities page (https://www.qnap.com/en/utilities/essentials). myQNAPcloud Website Select this option to grant users access to private NAS services...
Page 459: Installing An Ssl Certificate
QTS 4.5.x User Guide Option Description User Action Customized Your device will only be visible to you and a. Select Customized. invited users. Other users will not be able to b. Optional: Add a user. access your device even with a SmartURL 1.
Page 460 QTS 4.5.x User Guide 4. Click Confirm. myQNAPcloud applies the certificate and displays the details. To delete the certificate from the device, click Release and then Confirm. myQNAPcloud...
Page 461: 13. App Center
QTS 4.5.x User Guide 13. App Center App Center is a digital distribution and management platform in QTS where you can browse, download, and manage applications and utilities developed for the QNAP NAS. Overview Left Panel The left panel allows you to browse available apps in various categories. You can go to the My Apps section to view all your installed apps.
Page 462: Main Area
QTS 4.5.x User Guide Element Possible User Actions Volume information View the basic volume information and the installation locations of your apps. For more volume information, click Details. Right side Element Possible User Actions Search Specify keywords to search for apps.
Page 463: App Operations
App Center displays the app information in a new window. 4. Perform one of the following actions. • View the app description • View the app changelog • Go to the QNAP forum • Download the app installation package Subscribe to an App License 1. Open App Center.
Page 464: Installing An App From App Center
Installing an App from App Center Warning QNAP recommends only installing apps from the App Center or from the QNAP website. QNAP shall not be held liable for any damages, data loss, or security vulnerabilities resulting from the installation and use of unauthorized apps from untrusted sources.
Page 465: Updating An App
QTS 4.5.x User Guide Click on the toolbar. The Install Manually window appears. 3. Click Browse. 4. Locate and select the installation package. 5. Click Install. A message appears. 6. Depending on the scenario, perform one of the following actions. Scenario Actions The app has a valid digital signature.
Page 466: Enabling Or Disabling An App
QTS 4.5.x User Guide A confirmation message appears. 3. Click OK. Enabling or Disabling an App You can enable or disable non-built-in apps in App Center. Note Disabling an app may affect the functionality of other apps. 1. Open App Center. 2.
Page 467: Uninstalling An App
QTS 4.5.x User Guide 4. Hover the mouse pointer over Display on. 5. Select one of the following options: • Administrator's main menu Note This is the only available option for many built-in system utilities, which non-administrators cannot be granted access to. •...
Page 468: Configuring App Update Settings
5. Click Apply. Digital Signatures QNAP uses digital signatures to validate apps created by QNAP or QNAP-trusted publishers. The use of digital signatures prevent the unauthorized tampering of apps that may lead to security risks. A digital signature is considered valid if it meets the following criteria.
Page 469 QTS 4.5.x User Guide • App Center does not allow the installation of invalid apps, including apps with invalid digital signatures, apps unapproved by App Center, or from Software Store. If App Center detects the app installed is invalid, it will immediately terminate app installation and request you to remove the app.
Page 470: 14. Licenses
Validity Period The validity period of a QNAP subscription-based license starts from the date of purchase, not from the date of activation. For example, if a user starts the subscription of an annual license on January 1, 2020, the next billing date will be January 1, 2021, regardless of the date of activation.
Page 471: License Portals And Utility
• Transfer licenses purchased from the old QNAP License Store to the new QNAP License Manager License Manager License Manager is a portal that allows you to manage all licenses under QNAP IDs and organizations. Through License Manager, you can perform the following actions.
Page 472: Buying A License Using Qnap Id
The purchase is completed. You can now view the details of the purchased license. License Activation You need to activate purchased licenses to access features provided by the license. You can activate QNAP or QNAP-affiliated licenses using the following methods.
Page 473: Activating A License Using Qnap Id
• Your device is connected to the internet. • You are signed in to myQNAPcloud. Users can activate their licenses using QNAP ID in either License Center or License Manager. • Activate your license using one of the following methods.
Page 474: Activating A License Using A Product Or License Key
Before activating your license, ensure that your device is connected to the internet. Important To activate a license using a product key, you need to sign in with your QNAP ID. 1. Open License Center. 2. Go to My Licenses.
Page 475: Activating A License Using A Pak
4. Go to My Licenses. 5. From the list of licenses, select the license you want to generate a key for. 6. In the table below, select Activation and Installation and then select Activate on QNAP Device. The Activate License window appears.
Page 476: Activating A License Offline
9. Click Next. 10. Read the instructions, and then click Go to License Manager. Your web browser opens the QNAP License Manager website. 11. Sign in with your QNAP ID. 12. From the list of licenses, select the license you want to activate.
Page 477: License Deactivation
• Your device is connected to the internet. • You are signed in to myQNAPcloud. Users can deactivate their licenses using QNAP ID in either License Center or License Manager. • Deactivate your license using one of the following methods.
Page 478: Deactivating A License Offline
Go to My Licenses. c. Identify the license you want to deactivate, and then click The License Deactivation window appears. d. Select Use QNAP ID. e. Read and acknowledge the warning. f. Click Next. License Center deactivates the license.
Page 479: License Extension
Activation Method Description Using QNAP ID Licenses purchased through License Center or Software Store are stored in your QNAP ID account, and can be accessed through both License Center and the QNAP License Manager website. If you have an existing valid, unused subscription-based license in License Center, you can use this to extend your expiring license.
Page 480: Extending A License Using Qnap Id
Offline using a product key The 25-character product key is purchased together with the product from either QNAP or an authorized reseller. The product key is normally printed on the product package. If you have a valid, unused product key for a subscription-based license, and your NAS is not connected to the internet, you can use this method to extend your expiring license.
Page 481 20. Locate and select the DIF from your computer. 21. Click Upload. A confirmation message appears. 22. Click Download. QNAP License Manager downloads the license install file (LIF) to your computer. 23. Click Done. 24. Go back to License Center. 25. In the License Extension window, click Next.
Page 482: Extending A License Offline Using A Product Key
9. Read and agree to the terms of service. 10. Click Next. 11. Read the instructions, and then click Go to License Manager. Your web browser opens the QNAP License Manager website. 12. Sign in with your QNAP ID. 13. Go to My Licenses.
Page 483: Upgrading A License
QTS 4.5.x User Guide A confirmation message appears. 20. Click Download. QNAP License Manager downloads the license install file (LIF) to your computer. 21. Click Done. 22. Go back to License Center. 23. In the License Extension window, click Next.
Page 484: Viewing License Information
The payment confirmation window appears. 14. Review the license details, and then click Activate Now. The license is upgraded. 15. Apply the license upgrade to your QNAP device. a. Open your web browser. b. Go to https://license.qnap.com. c. Sign in with your QNAP ID.
Page 485: Recovering Licenses
5. Click Recovery. License Center automatically recovers all available licenses for applications installed on your devices. Transferring a License to the New QNAP License Server This task only applies to existing licenses that have been activated using PAK. Before transferring licenses, ensure the following.
Page 486: Deleting A License
A confirmation message appears. 4. Read the terms of service, and then click Transfer & Activate. Warning After you register a license with your current QNAP ID, it will no longer be transferable. License Center transfers the license. A confirmation message appears.
Page 487: 15. Multimedia
• A TV or monitor with an HDMI port • A mouse, keyboard, or remote control for navigation • A graphics card (some NAS models only). Go to https://www.qnap.com to check the software specifications for your NAS and verify that it is compatible with HD Station.
Page 488: Installing Hd Station
QTS 4.5.x User Guide Installing HD Station 1. Go to Control Panel > Applications > HDMI Display Applications . 2. Choose one of the following installation methods. Installation Method Steps Guided installation a. Click Get Started Now. The HybridDesk Station window appears. b.
Page 489: Configuring Hd Station
QTS 4.5.x User Guide Configuring HD Station 1. Go to Control Panel > Applications > HDMI Display Applications > Local Display settings . 2. Perform any of the following actions. Action Steps Enable HD Station Click Enable. Note HD Station must be disabled to perform this action. Disable HD Station Click Disable.
Page 490: Hd Station Applications
QTS 4.5.x User Guide HD Station Applications Go to App Center > HybridDesk Station to install or configure applications used with HD Station. Using HD Player in HD Station You can use HD Player to browse and play multimedia content in Photo Station, Music Station, and Video Station.
Page 491: Configuring Dlna Media Server
QTS 4.5.x User Guide Configuring DLNA Media Server 1. Go to Control Panel > Applications > DLNA Media Server . 2. Perform any of the following actions. Action Steps Scan for multimedia content Click Scan now. Restart DLNA Media Server Click Restart.
Page 492: Configuring General Settings
QTS 4.5.x User Guide Configuring General Settings 1. Open Media Streaming Add-on. Media Streaming Add-on opens in a new tab. Note Media Streaming Add-on logs you in based on your QTS user credentials. If a login screen appears, you will need to specify your username and password to log in. 2.
Page 493: Configuring Browsing Settings
QTS 4.5.x User Guide Setting Description Always stream videos to Apple TV When selected, the NAS streams videos to these devices without and Chromecast in original file transcoding or embedding subtitles. formats Important Ensure that Apple TV and Chromecast support the file formats of videos on your NAS when selecting this option.
Page 494: Multimedia Console
QTS 4.5.x User Guide Action Steps Modify device connections Select or deselect media devices. Only selected devices can connect to DLNA Media Server. 4. Click Apply All. Multimedia Console Multimedia Console helps you manage installed multimedia apps and content stored on the NAS. Multimedia Console can index files, transcode videos, and generate thumbnails for apps and system services such as Photo Station, Video Station, Music Station, and DLNA Server.
Page 495: Indexing
QTS 4.5.x User Guide Editing Content Sources 1. Open Multimedia Console. 2. Go to Content Management. 3. Select an app or service. 4. Click Edit. The Edit Content Sources window appears. 5. Select or deselect content source folders. The Selected Folder Paths list updates. 6.
Page 496: Thumbnail Generation
QTS 4.5.x User Guide Configuring Indexing Settings 1. Open Multimedia Console. 2. Go to Indexing. 3. Select the Priority. • Low (Default) • Normal The Priority determines the amount of system resources allocated to the indexing process. 4. Select the type of Text encoding. The type of Text encoding determines the character encoding scheme that Multimedia Console uses to index text and data in your multimedia files.
Page 497 QTS 4.5.x User Guide • You can disable thumbnail generation in the upper right of the Thumbnail Generation screen. • Generating thumbnails may affect system performance. Configuring Status 1. Open Multimedia Console. 2. Go to Thumbnail Generation > Status . 3.
Page 498 QTS 4.5.x User Guide Task Steps Postpone thumbnail generation a. Next to Progress, click Pause. The Pause window opens. b. Select Postpone. 1. Select the duration. c. Click OK. Click Resume when thumbnail generation is postponed to resume thumbnail generation. Remove thumbnails a.
Page 499: Transcoding
You can manage Background Transcoding and On-the-Fly Transcoding tasks from the Overview tab on the Transcoding screen. Note • Transcoding is only available for certain NAS models. Go to https://www.qnap.com/en/ compatibility to view specifications for your NAS and verify that it is compatible. • Transcoding uses additional NAS storage space to store transcoded files.
Page 500 QTS 4.5.x User Guide Type Description On-the-Fly Transcoding On-the-Fly Transcoding converts videos in real time as you watch them. Note • You cannot specify the output format for On- the-Fly Transcoding. • On-the-Fly Transcoding uses more system resources than Background Transcoding and may affect the performance of your NAS.
Page 501 QTS 4.5.x User Guide Task User Action Pause background transcoding 1. Click Pause. The Pause window opens. 2. Select Pause. 3. Click OK. Click Resume when background transcoding is paused to resume background transcoding. Postpone background transcoding 1. Click Pause. The Pause window opens.
Page 502 QTS 4.5.x User Guide Click to remove a task from the list. Settings You can manage Background Transcoding and On-the-Fly Transcoding settings from the Settings tab on the Transcoding screen. Configuring Transcoding Resources 1. Open Multimedia Console. Multimedia...
Page 503 QTS 4.5.x User Guide 2. Go to Transcoding > Settings > Transcoding Resources . 3. Optional: Enable GPU-accelerated transcoding. a. Click GPU Management. The System > Hardware > Graphics Card screen appears. b. Configure graphics card settings. For details, see Configuring Expansion Cards Settings.
Page 504: Multimedia App Suite
QTS 4.5.x User Guide Task User Action Configure the scanning schedule for background Select one of the following options: transcoding folders • Scan in real time: Multimedia Console scans background transcoding folders for new files and adds the files as background transcoding tasks as soon as they are detected.
Page 505 QTS 4.5.x User Guide Configuring Multimedia Apps and Services 1. Open Multimedia Console. 2. Go to Multimedia App Suite. 3. Perform any of the following tasks. Task User Action Install an app or service a. Locate an app or service with the status Not Installed under the app or service name.
Page 506 QTS 4.5.x User Guide Configuring Multimedia App Permissions 1. Open Multimedia Console. 2. Go to Multimedia App Suite. 3. Locate an app with access permissions. 4. Under Permissions, click the permission status. The Permission Settings window opens. 5. Select a permission type. Permission Type Description All Users...
Page 507 QTS 4.5.x User Guide Permission Type User Action Custom a. Select a user or user group type: • Local • Domain b. Choose to deny or allow access to selected users or groups. A dialog box appears. 1. Click OK. c.
Page 508: 16. Qulog Center
QTS 4.5.x User Guide 16. QuLog Center QuLog Center allows you to centrally manage and monitor logs from local devices and remote devices. You can specify log filters, create notification rules, and configure log settings to stay informed of your device status and important events.
Page 509: Local Device Logs
QTS 4.5.x User Guide You can choose to view the data of local devices or sender devices. You can choose to view data from all sender devices or view each device information separately. You can also specify a time period for the displayed statistics. Section Description Logs Over Time...
Page 510 QTS 4.5.x User Guide Task Steps Select a group mode 1. Click 2. Select one of the following grouping modes. • No grouping: this mode displays and lists all log entries. • By app: this mode groups log entries by app name.
Page 511 QTS 4.5.x User Guide Task Steps Download export logs Click The Export Logs drop-down menu appears. 2. Click Download. 3. Select an export file format. Note QuLog Center supports CSV and HTML log file formats. 4. Select the maximum number of log entries per file. 5.
Page 512: Local System Access Logs
QTS 4.5.x User Guide Task Steps Create an event flag rule You can quickly create an event flag rule using a log entry. 1. Locate a log entry. Click 3. Select Create event flag rule. The Create Event Flag Rule window appears. 4.
Page 513 QTS 4.5.x User Guide Task Steps Select a group mode 1. Click 2. Select one of the following grouping modes. • No grouping: this mode displays and lists all log entries. • By date: this mode groups log entries by date.
Page 514 QTS 4.5.x User Guide Task Steps Download export logs Click The Export Logs drop-down menu appears. 2. Click Download. 3. Select an export file format. Note QuLog Center supports CSV and HTML log file formats. 4. Select the maximum number of log entries per file.
Page 515: Online Users
QTS 4.5.x User Guide Task Steps Delete one or more log entries 1. Select one or more log entries. Click A confirmation message appears. 3. Click Yes. Add one or more log entry to the block list 1. Select one or more log entries. 2.
Page 516 QTS 4.5.x User Guide • Creating a Custom Filter Tab for System Event Logs • Creating a Custom Filter Tab for Local System Access Logs Creating a Custom Filter Tab for System Event Log 1. Open QuLog Center. 2. Go to Local Device > System Event Log 3.
Page 517 QTS 4.5.x User Guide Fields Steps Source IP Click The source IP address condition option appears. b. Select a condition. c. Specify the source IP address. 6. Optional: Click Reset to clear all search filters. Respecify search filters as many times as required. 7.
Page 518: Log Settings
QTS 4.5.x User Guide Fields Steps Connection type Click The connection type option appears. b. Select a connection type. User Click The user condition option appears. b. Select a condition. c. Specify the keywords. Action Click The action drop-down menu appears. b.
Page 519 QTS 4.5.x User Guide Settings Steps Destination Click The log destination option drop-down menu appears. b. Select a log destination. Important • You must configure a log destination to enable event logging features. • You cannot select a volume that is encrypted or has less than 10% of free volume space.
Page 520 QTS 4.5.x User Guide 6. Click Apply. Configuring Access Log Settings You can specify the database size and the log language, or delete all system access log entries. 1. Open QuLog Center. 2. Go to Local Device > Log Settings > Access Log Settings . 3.
Page 521 QTS 4.5.x User Guide 5. Perform one or more of the following tasks: Task Steps Add a display style a. Click Add Style. The Add Style window appears. b. Specify a name for the style. c. Click Apply. Delete a style a.
Page 522: Qulog Service
QTS 4.5.x User Guide Task Steps Specify the priority of rules a. Select a display style. b. Select a rule from the list. c. Beside Priority, click to change its priority. Note The formatting results of rules with a higher priority overwrite those with a lower priority.
Page 523 QTS 4.5.x User Guide The Add Destination window appears. 4. Specify the following IP address information: • Destination IP You can enter the destination IP address manually or click Search to automatically select a device from your local network. • Port •...
Page 524: Log Reciever
QTS 4.5.x User Guide Log Reciever The Log Reciever allows you to centrally manage ad monitor system event logs and system access logs sent from other QNAP devices. Configuring Log Receiver General Settings 1. Open QuLog Center. 2. Go to QuLog Service > Log Receiver > General Settings 3.
Page 525 QTS 4.5.x User Guide Settings Steps Archive overflow log entries to a standby log a. Click Archive and move log entries to the destination specified location after reaching the database limit. The destination folder option is activated. b. Click Browse. The Select a shared folder window appears.
Page 526 QTS 4.5.x User Guide Log Type Settings System Access Log • Severity level • User • Source IP • Connection type • Accessed resources • Action 6. Click Apply. QuLog Center adds the specified log filter criteria. Editing a Log Filter Criterion 1.
Page 527: Sender Devices
QTS 4.5.x User Guide 3. Click System Event Log or System Access Log. 4. Click Add Filter Criteria. 5. Go to Import custom filter criteria from the selected tab. Click The custom filter criteria drop-down menu appears. 7. Select the custom filter tab from the drop-down menu. Note For details on how to create a custom filter tab, see the following topics: •...
Page 528 QTS 4.5.x User Guide Task Steps Select a display style Click 2. Select a display style. You can also click Add Style to create a display style. For details, see Configuring Display Settings. Create an event notification rule You can quickly create an event notification rule using a log entry. This allows you to receive notifications for events similar to the selected log entry.
Page 529 QTS 4.5.x User Guide Task Steps Download export logs Click The Export Logs drop-down menu appears. 2. Click Download. 3. Select an export file format. Note QuLog Center supports CSV and HTML log file formats. 4. Select the maximum number of log entries per file. 5.
Page 530 QTS 4.5.x User Guide Managing System Access Logs on the Log Receiver You can view and manage system access logs received by the Log Receiver in QuLog Service > All Devices > System Access Log . You can also view system access logs from individual sender devices by clicking on the device.
Page 531 QTS 4.5.x User Guide Task Steps Download exported logs Click The Export Logs drop-down menu appears. 2. Click Download. 3. Select an export file format. Note QuLog Center supports CSV and HTML log file formats. 4. Select the maximum number of log entries per file.
Page 532 QTS 4.5.x User Guide Logging in a Sender Device 1. Open QuLog Center. 2. Go to QuLog Service > Sender Devices . 3. Select a device. 4. Click Settings. 5. Specify the following: • Host IP address • Port • Username •...
Page 533 QTS 4.5.x User Guide Fields Steps Application Click The application drop-down menu appears. b. Select an application. The Category option appears. Note The Category option does not appear if you select any applications or do not specify the application. c. Specify the application Category. Date Click The date drop-down menu appears.
Page 534 QTS 4.5.x User Guide Creating a Custom Filter Tab for System Access Log on the Sender Device 1. Open QuLog Center. 2. Go to QuLog Service > Sender Devices 3. Click on a sender device. 4. Go to System Access Log . 5.
Page 535: Notification Settings
QTS 4.5.x User Guide 8. Optional: Click Reset to clear all search filters. Respecify search filters as many times as required. 9. Click Search. The list of filtered results is displayed. 10. Click Add as Customized Tab. The Add as Customized Tab window appears. 11.
Page 536: Adding A Log Filter
QTS 4.5.x User Guide Setting Steps Steps a. Click Configure Notification Rule. Notification Center opens. Follow the instructions on the Create event notification rule wizard to add an event notification rule for QuLog Center. For details, see Creating an Event Notification Rule.
Page 537: Editing A Log Filter
QTS 4.5.x User Guide Log Type Settings System Event Log • Severity level • User • Source IP • Application • Category • Content System Access Log • Severity level • User • Source IP • Connection type • Accessed resources •...
Page 538 QTS 4.5.x User Guide The filter criteria is removed. QuLog Center...
Page 539: 17. Notification Center
QTS 4.5.x User Guide 17. Notification Center Notification Center consolidates all QTS notifications to help you monitor the status of your NAS and its applications and address potential issues more closely and promptly. You can send notifications to recipients through different channels including emails, SMS, instant messaging, and other push services. Notification Center also lets you create custom notification rules and criteria, ensuring that you receive notifications that are most relevant to your needs.
Page 540: Service Account And Device Pairing
QTS 4.5.x User Guide Task User Action Export the notification message history. Click Export. Notification Center saves the CSV file on your computer. Resend the notification. Identify the notification you want to resend, and then click This button only appears when Notification Center is unable to send the notification to the recipient.
Page 541: Email Notifications
QTS 4.5.x User Guide Email Notifications The Email screen allows you to add and view email notification recipients and configure your simple mail transfer protocol (SMTP) service settings. Button Task User Action Send a test message to a Click specified recipient. The Send test message window appears.
Page 542 • SSL: Use SSL to secure the connection. • TLS: Use TLS to secure the connection. • None: Do not use a secure connection. QNAP recommends enabling a secure connection if the SMTP server supports it. Others Specify a valid email address and its account password.
Page 543: Sms Notifications
QTS 4.5.x User Guide 5. Optional: Select Set as default SMTP service account. Optional: Click The SMTP server sends a test email. 7. Click Create. Notification Center adds the SMTP service to the list. 8. Optional: Click Re-configuration. Note Click Re-configuration if you want to immediately reset the email notification server. You must repeat steps 1 to 7 for re-configuration.
Page 544 QTS 4.5.x User Guide Button Task User Action Send a test message to a Click specified recipient. The Send test message window appears. 2. Specify a country code and phone number. 3. Click Send. Edit the configurations of an Click existing SMS server.
Page 545: Instant Messaging Notifications
Instant Messaging Notifications The Instant Messaging screen allows you to pair Notification Center with instant messaging accounts such as Skype and Facebook Messenger. Notification Center sends notifications to the specified recipents through QBot, the QNAP instant messaging bot account. Notification Center...
Page 546 3. Select Skype. The Add Bot to Contacts window appears. 4. Log in to the Skype account you want to pair. Skype adds QNAP Bot as a contact. 5. Close the Add Bot to Contacts window. 6. Click Next. A verification code appears.
Page 547: Push Notifications
The Add Bot to Contacts window appears. 4. Log in to the Facebook Messenger account you want to pair. Facebook Messenger adds QNAP Bot as a contact. 5. Click Get Started. A verification code appears on the Notification IM Wizard.
Page 548 QTS 4.5.x User Guide Button Task User Action Send a test message. Click Start sending push notifications to Click the device or browser. Stop sending push notifications to Click the device or browser. Unpair and remove the device or Click browser.
Page 549: System Notification Rules
QTS 4.5.x User Guide 1. Go to Service Account and Device Pairing > Push Service . 2. Under Browser, click Pair. Notification Center pairs with your current browser. The browser appears in the list of paired devices. 3. Change your browser name. Beside your browser name, click b.
Page 550 QTS 4.5.x User Guide Task User Action Preview the rule settings. 1. Click The Event Notifications window appears. 2. Review the settings, and then click Close. Edit the rule. Click The Edit Rule for Event Notifications window appears. 2. Edit the settings. 3.
Page 551 QTS 4.5.x User Guide Filter Description All messages Notification Center sends all notifications that are classified under the types you selected. Includes Notification Center sends only the notifications that are classified under the types you selected and includes the keywords you specify. To add keyword filters, click , and then specify one or more keywords.
Page 552 QTS 4.5.x User Guide Method User Action Email a. Click Select NAS User. The Select NAS User window appears. b. Select one or more NAS users. c. Click Finish. The Select NAS User window closes. • To add a recipient, click Add, and then specify their email address.
Page 553: Alert Notifications
QTS 4.5.x User Guide 17. Click Finish. Notification Center displays the new rule on the Event Notifications screen. Alert Notifications You can create custom rules to receive alert notifications from the System Logs based on the notification type and keywords. You can also specify the delivery methods, contents, and recipients of these notifications.
Page 554 QTS 4.5.x User Guide 2. Click Create Rule. The Create alert notification rule window appears. 3. Specify a rule name. 4. Select the events you want recipients to be notified of. a. Select a security level. Security Level Description Information Information messages inform users of changes in the NAS settings or its applications.
Page 555 QTS 4.5.x User Guide Method User Action Email a. Select an SMTP server. To add an SMTP server, see Configuring an Email Notification Server. b. Optional: Specify a custom subject line. This text replaces the original email subject line. Use this to help recipients better understand the notifications they recieve.
Page 556: Settings
14. Verify the rule settings. 15. Click Finish. Notification Center displays the new rule on the Alert Notifications screen. Settings The Settings screen allows you to enable or disable submitting Notification Center data to QNAP. Click to open the Settings window. Notification Center...
Page 557: Enabling Send Notification Data To Qnap
QTS 4.5.x User Guide Enabling Send Notification Data to QNAP Important QNAP does not collect your personal data or information. 1. Open Notification Center. Click The Send Notification data to QNAP window appears. 3. Select Send Notification data to QNAP.
Page 558: Global Notification Settings
QTS 4.5.x User Guide Global Notification Settings The Global Notification Settings screen allows you to quickly define global notification rules. From the list, you can select or deselect, and then apply the delivery methods for each QTS feature or application. Users only receive notifications related to the selected features through their selected delivery methods.
Page 559 QTS 4.5.x User Guide Task User Action Search system logs Search for logs by keywords or through advanced search. To use advanced search follow the instructions below: Click in the search bar. The advanced search option drop down menu appears. 2.
Page 560: 18. Malware Remover
18. Malware Remover About Malware Remover Malware Remover is a built-in utility designed to protect QNAP devices against harmful software. Malware programs are often disguised as or embedded in nonmalicious files and software. They often attempt to gain access to sensitive user information and may negatively impact device performance.
Page 561: Running A Scheduled Scan
QTS 4.5.x User Guide Running a Scheduled Scan Scheduled scans periodically look for security threats on your QNAP device. Note The Enable scheduled scan checkbox is enabled by default. 1. Open Malware Remover. Click 3. Choose from the scheduled scan drop-down menu to configure the settings.
Page 562 QTS 4.5.x User Guide Note All settings are enabled by default to prevent malware threats from infecting the system. QNAP recommends running scans during off-peak hours. Setting Description Enable scheduled scan Enable to scan all applications and files at the user- configured frequency and time.
Page 563: 19. Helpdesk
QTS 4.5.x User Guide 19. Helpdesk Helpdesk is a built-in application that allows users to quickly find solutions or contact the QNAP support team when they encounter any issues while using QTS and related applications. Overview On the Overview screen, you can contact the QNAP support team, browse frequently asked questions and application notes, download QNAP user manuals, find out how to use a QNAP NAS, search the QNAP knowledge base, and find compatible devices.
Page 564: Submitting A Ticket
Description Specify a short description for each issue. 5. Upload the attachments. a. Optional: Select I am allowing QNAP Support to access my system logs. b. Upload screenshots or other related files. Note • You can upload up to 8 attachments, including system logs.
Page 565: Remote Support
Extending Remote Support allows the users to extend the remote session by a week in case users want to have the remote session at a specific time. QNAP will also notify the user to extend the session if the issue is unsolved.
Page 566: Diagnostic Tool
In addition, users can send the records to QNAP technical support for further investigation. The Diagnostic Tool also provides features for checking the file system, hard drives, and RAM.
Page 567: 20. Console Management
QTS 4.5.x User Guide 20. Console Management Console Management is a text-based tool that helps the admin account perform basic configuration or maintenance tasks, and provide technical support to the NAS users. The program is accessible only after the operating system has finished initialization. Only the admin account can use Console Management, and it is automatically launched when the admin account logs in using SSH login, a serial console, or an HDMI monitor and a USB keyboard.
Page 568: Accessing Console Management For Mac
QTS 4.5.x User Guide Accessing Console Management for Mac 1. Open Terminal. 2. Type ssh admin@NAS_IP. Note Replace NAS_IP with the NAS IP address. If you encounter an error, run ssh-keygen-R NAS_IP. Replace NAS_IP with the NAS IP address. 3. Press ENTER. A login screen appears.
Page 569 QTS 4.5.x User Guide 2. Type the alphanumeric character corresponding with the action you want to perform, and then press ENTER. Alphanum Option User Action eric Character List installed apps a. Type 1. b. Press ENTER. Console Management displays a list of all installed applications on the operating system.
Page 570: Activating Or Deactivating A License
QTS 4.5.x User Guide Alphanum Option User Action eric Character Restart a. Type 3. b. Press ENTER. The application restarts. Remove a. Type 4. b. Press ENTER. The application is removed. Note If an application can't be removed, Console Management tells you that this function is currently unavailable.
Page 571: Sorting System Logs
QTS 4.5.x User Guide The system performs the specified action. Sorting System Logs 1. Log in to Console Management, and then type 2 and press ENTER. Eleven options appear. 2. Type the alphanumeric character corresponding with the action you want to perform, and then press ENTER.
Page 572 QTS 4.5.x User Guide Alphanum Option User Action eric Character app name in ascending order a. Type 7. b. Press ENTER. Console Management displays all system logs in ascending order according to the name of an application. app name in descending order a.
Page 573 QTS 4.5.x User Guide Filter User Action Severity level a. Type one of the following options. • T={0} Note This filter only includes system logs classified as information. In the QuLog center, this system log has as its severity level. •...
Page 574: Showing Network Settings
QTS 4.5.x User Guide Filter User Action Category name a. Type a category. b. Press ENTER. Console Management filters all system logs according to the specified category. A list of system logs appear. To browse your applications, type n or p and press enter to go to the next or previous page. Showing Network Settings 1.
Page 575 QTS 4.5.x User Guide Alphanum Option User Action eric Character Reboot to reinitialize the device a. Type 4. b. Press ENTER. Console Management erases all data on the NAS and reinitializes the NAS. Return a. Type r. b. Press ENTER. Console Management returns to the Main Menu.

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