Troubleshooting - Yolink X3 Installation & User Manual

Troubleshooting

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Problem:
Sensor is offline or has a low signal status.
Possible Solution:
a) Signal strength for the sensor is too low at
that location. Move the sensor closer to the hub,
relocate the hub closer to the sensor (if
possible), or add another hub (to extend the
signal range).
b) If offline, confirm the hub is powered on and
connected to the internet. Otherwise, move
sensor and/or hub or add a hub.
Problem:
Sensor displays temperature in F when C is
needed or vice versa.
Solution:
Press the SET button briefly to toggle the display
mode between C and F.
Problem:
Sensor is offline or display is off.
Possible Solution:.
The sensor's Auto Screen-Off settings are
turning off the display. Tap on Auto Display-Off
in the device details screen, to modify this
setting.
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