Should you have a technical support question or your HP Digital Picture
frame requires service within the warranty period, please contact the
original point of purchase or an authorized HP reseller in your country.
if service is not available at those locations, please contact an HP
Branded Product warranty agent from the support contact list provided
below. A service agent will work with you to troubleshoot your issue
and if necessary, issue a Return Material Authorization (RMA) number
in order to replace your HP Branded Product. For warranty claims, you
will be required to provide a copy of your original dated sales receipt as
proof of purchase and the issued RMA number. You will be responsible
for shipping charges when shipping the product to the service center.
The service agent will provide you with an address and you will also
be responsible for any shipping charges to the warranty service center.
Once your product is received by this service center, a replacement unit
will be shipped back to you typically within 5 business days.