Getting Help - HP DF1000A3 User Manual

Getting Help

Should you have a technical support question
or your HP Digital Picture frame requires service
within the warranty period, please contact the
original point of purchase or an authorized
HP reseller in your country. If service is not
available at those locations, please contact an
HP Branded Product warranty agent from the
support contact list provided below. A service
agent will work with you to troubleshoot your
issue and if necessary, issue a Return Material
Authorization (RMA) number in order to replace
your HP Branded Product. For warranty claims,
you will be required to provide a copy of
your original dated sales receipt as proof of
purchase and the issued RMA number. You
will be responsible for shipping charges when
shipping the product to the service center. The
service agent will provide you with an address
and you will also be responsible for any
shipping charges to the warranty service center.
Once your product is received by this service
center, a replacement unit will be shipped back
to you typically within 5 business days.
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