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ASROCK Rack EPC602D8A User Manual

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Summary of Contents for ASROCK Rack EPC602D8A

  • Page 2: Copyright Notice

    In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...

  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction 1.1 Package Contents 1.2 Specifications 1.3 Unique Features 1.4 Motherboard Layout 1.5 I/O Panel 1.6 Block Diagram Chapter 2 Installation 2.1 Screw Holes 2.2 Pre-installation Precautions 2.3 Installing the CPU 2.4 Installing the CPU Fan and Heatsink 2.5 Installation of Memory Modules (DIMM) 2.6 Expansion Slots (PCI and PCI Express Slots) 2.7 Jumper Setup...
  • Page 5 3.1.2 Navigation Keys 3.2 Main Screen 3.3 OC Tweaker Screen 3.3.1 CPU Configuration 3.3.2 DRAM Timing Configuration 3.3.3 Voltage Configuration 3.3.4 Saving Current Settings as User Defaults 3.4 Advanced Screen 3.4.1 Easy RAID Installer 3.4.2 ACPI Configuration 3.4.3 Intel TXT(LT-SX) Configuration 3.4.4 WHEA Configuration 3.4.5 CPU Configuration 3.4.6 North Bridge Configuration...
  • Page 6 3.8 Security Screen 3.9 Exit Screen 3.10 Event Logs Chapter 4 Software Support 4.1 Install Operating System 4.2 Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures 5.2 Technical Support Procedures 5.3 Returning Merchandise for Service...

  • Page 7: Chapter 1 Introduction

    In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.

  • Page 8: Specifications

    1.2 Specifications EPC602D8A / EPC602D8A-V+ MB Physical Status Form Factor Dimension 12'' x 9.6'' (30.5 cm x 24.4 cm) Processor System - Intel® Xeon processor E5-1600/2600/4600 & v2 series - Supports Hyper-Threading Technology Socket Single Socket R (LGA2011) Chipset Intel® C602...
  • Page 9 EPC602D8A / EPC602D8A-V+ Management For EPC602D8A only: BMC Controller ASPEED AST2300 For EPC602D8A-V+ only: For EPC602D8A Only: IPMI Dedicated GLAN 1 x Realtek RTL8211E for dedicated management GLAN For EPC602D8A-V+ Only: Features - Watch Dog - NMI Gracphics For EPC602D8A only:...
  • Page 10 Internal Connector COM Port 1 (COM2) Header Auxiliary Panel 1 (includes chassis intrusion, location button & LED, front Header LAN LED) TPM Header Thermal Sensor Header IPMB Header Buzzer Fan Header 5 x 4-pin ATX Power 1 (24-pin) + 1 (8-pin) USB 3.0 Header 1 (each supports 2 USB 3.0 ports) USB 2.0 Header...
  • Page 11 EPC602D8A / EPC602D8A-V+ Support OS Microsoft® Windows® - Windows 7 ( 32 / 64 bit) - Windows 8 ( 32 / 64 bit) - Windows 8.1 ( 32 / 64 bit) - Windows 10 (64 bit) - Server 2008 R2 (64 bit)

  • Page 12: Unique Features

    1.3 Unique Features ASRock Instant Flash is a BIOS flash utility embedded in Flash ROM. This conve- nient BIOS update tool allows you to update system BIOS without entering operating ® systems first like MS-DOS or Windows . With this utility, you can press the <F6> key during the POST or the <F2>...

  • Page 13: Motherboard Layout

    EPC602D8A / EPC602D8A-V+ 1.4 Motherboard Layout EPC602D8A 24.4cm (9.6 in) DDR3_C1 (64 bit, 240-pin module) REAR_FAN1 PSU_SMB1 ATX12V1 DDR3_C2 (64 bit, 240-pin module) FRNT_FAN1 USB3_3_4 DDR3_D1 (64 bit, 240-pin module) ATXPWR1 DDR3_D2 (64 bit, 240-pin module) LAN2 LAN1 USB 3.0...
  • Page 14 EPC602D8A-V+ 24.4cm (9.6 in) REAR_FAN1 DDR3_C1 (64 bit, 240-pin module) PSU_SMB1 ATX12V1 DDR3_C2 (64 bit, 240-pin module) FRNT_FAN1 USB3_3_4 DDR3_D1 (64 bit, 240-pin module) ATXPWR1 DDR3_D2 (64 bit, 240-pin module) LAN2 LAN1 USB 3.0 T: USB3_2 B: USB3_1 USB 2.0...
  • Page 15 EPC602D8A / EPC602D8A-V+ Description Rear Fan Connector (REAR_FAN1) USB 3.0 Header (USB3_3_4) 2 x 240-pin DDR3 DIMM Slots (DDR3_C2, DDR3_D2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_C1, DDR3_D1, Blue) PSU SMBus (PSU_SMB1) ATX 12V Power Connector (ATX12V1) Front Fan Connector (FRONT_FAN1)
  • Page 16 Description BMC SMBus Header (BMC_SMB_1) IEEE 1394 Header (1394_2) COM Port Header (COM2) Intelligent Platform Management Bus header (IPMB_1) Vertical Type A USB 2.0 (USB_5) ME Recovery Jumper (ME_RECOVERY1) HDMI_SPDIF Header (HDMI_SPDIF1) Front Panel Audio Header (HD_AUDIO1)

  • Page 17: I/O Panel

    EPC602D8A / EPC602D8A-V+ 1.5 I/O Panel EPC602D8A No. Description No. Description Serial Port (COM1) IEEE 1394 Port (LAN2) VGA Port (VGA1) USB 2.0 Ports (USB_1-2) LAN RJ-45 Port (LAN2)* Line In (Light Blue) LAN RJ-45 Port (LAN1)* Front Speaker (Lime)
  • Page 18 LAN Port LED Indications *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port Dedicated IPMI LAN Port LED Indications Activity / Link LED Speed LED Status Description...

  • Page 19: Block Diagram

    EPC602D8A / EPC602D8A-V+ 1.6 Block Diagram...

  • Page 20: Chapter 2 Installation

    Chapter 2 Installation This is an ATX form factor (12'' x 9.6'', 30.5 cm x 24.4 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

  • Page 21: Pre-Installation Precautions

    EPC602D8A / EPC602D8A-V+ 2.2 Pre-installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings. 1. Unplug the power cord from the wall socket before touching any components. 2. To avoid damaging the motherboard’s components due to static electricity, NEVER place your motherboard directly on the carpet or the like.

  • Page 22: Installing The Cpu

    2.3 Installing the CPU...
  • Page 23 EPC602D8A / EPC602D8A-V+...
  • Page 24 The cover must be placed if returning the motherboard for after service.

  • Page 25: Installing The Cpu Fan And Heatsink

    EPC602D8A / EPC602D8A-V+ 2.4 Installing the CPU Fan and Heatsink 1. Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation. 2. Be sure to use a CPU fan for narrow ILM socket.

  • Page 26: Installation Of Memory Modules (Dimm)

    2.5 Installation of Memory Modules (DIMM) This motherboard provides eight 240-pin DDR3 (Double Data Rate 3) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR3 DIMM pairs. 2.
  • Page 27 EPC602D8A / EPC602D8A-V+...

  • Page 28: Expansion Slots (Pci And Pci Express Slots)

    2.6 Expansion Slots (PCI and PCI Express Slots) There are 7 PCI Express slots on this motherboard. PCIE slot: PCIE7 (PCIE 2.0 x8 slot, from Intel C602 chipset) is used for PCI Express x2 lane width graphics cards. PCIE1, PCIE3, PCIE5 and PCIE6 (PCIE 3.0 x8 slot, from CPU) are used for PCI Express x8 lane width graphics cards.

  • Page 29: Installing An Expansion Card

    EPC602D8A / EPC602D8A-V+ Installing an expansion card Step 1. Before installing an expansion card, please make sure that the power supply is switched off or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation.

  • Page 30: Onboard Headers And Connectors

    2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header C onnec t t he power sw itch, PLED+ PLED-...
  • Page 31 EPC602D8A / EPC602D8A-V+ Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL_1) functions on the front panel, (see p.7, No. 13) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
  • Page 32 Serial ATA3 Connectors These four SATA3 connectors SATA_M0 (SATA_M0) support SATA data cables for SATA_M1 (see p.7, No. 17) internal storage devices with (SATA_M1) up to 6.0 Gb/s data transfer SATA_0 (see p.7, No. 18) rate. SATA_1 (SATA_0) (see p.7, No. 25) (SATA_1) (see p.7, No.
  • Page 33 EPC602D8A / EPC602D8A-V+ Front Panel Audio Header This is an interface for the PRESENCE# MIC_RET (9-pin HD_AUDIO1) front panel audio cable that OUT_RET (see p.7, No. 41) allows convenient connection and control of audio devices. OUT2_L J_SENSE OUT2_R MIC2_R MIC2_L 1.
  • Page 34 CPU Fan Connector This motherboard provides (4-pin CPU_FAN1) a 4-Pin CPU fan (Quiet Fan) FAN_VOLTAGE (see p.7, No. 10) connector. If you plan to CPU_FAN_SPEED FAN_SPEED_CONTROL connect a 3-Pin CPU fan, please connect it to Pin 1-3. Front and Rear Fan Please connect fan cables to the FAN_SPEED_CONTROL FAN_SPEED...
  • Page 35 EPC602D8A / EPC602D8A-V+ Serial Port Header This COM2 header supports RRXD1 DDTR#1 (9-pin COM2) a serial port module. DDSR#1 CCTS#1 (see p.7, No. 36) RRI#1 RRTS#1 TTXD1 DDCD#1 TPM Header This connector supports (17-pin TPM1) Trusted Platform Module (see p.7, No. 27)
  • Page 36 Intelligent Platform No connect This 4-pin connector is used Management Bus header to provide a cabled base-board (4-pin IPMB_1) or front panel connection for (see p.7, No. 37) IPMB_SCL value added features and 3rd- IPMB_SDA party add-in cards, such as Emergency Management cards, t h a t p r o v i d e m a n a g e m e n t features using the IPMB.

  • Page 37: Dr. Debug

    EPC602D8A / EPC602D8A-V+ 2.9 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description Please check if the CPU is installed correctly and then clear CMOS.

  • Page 38: Driver Installation Guide

    2.10 Driver Installation Guide To install the drivers to your system, please insert the support CD to your optical drive first. Then, the drivers compatible to your system can be auto-detected and listed on the support CD driver page. Please follow the order from top to bottom to install those required drivers.

  • Page 39: Dual Lan And Teaming Operation Guide

    EPC602D8A / EPC602D8A-V+ 2.11 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images.

  • Page 40: Chapter 3 Uefi Setup Utility

    To set up the advanced UEFI features H/W Monitor To display current hardware status Server Mgmt To manage the server (not supported for EPC602D8A-V+) To set up the default system device to locate and load the Boot Operating System Security...

  • Page 41: Navigation Keys

    EPC602D8A / EPC602D8A-V+ 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...

  • Page 42: Main Screen

    3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.

  • Page 43: Oc Tweaker Screen

    EPC602D8A / EPC602D8A-V+ 3.3 OC Tweaker Screen In the OC Tweaker screen, you can set up overclocking features. 3.3.1 CPU Configuration CPU Ratio Setting Use this item to adjust the Core Ratio. The CPU speed is determined by the CPU Ratio multiplied with the BCLK.

  • Page 44: Long Duration Maintained

    Intel SpeedStep Technology Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch between multiple frequencies and voltage points to enable power saving. The default value is [Enabled]. Configuration options: [Enabled] and [Disabled]. If you install Windows® Vista / 7 / 8 and want to enable this function, please set this item to [Enabled].

  • Page 45: Voltage Configuration

    EPC602D8A / EPC602D8A-V+ assign the appropriate frequency automatically. 3.3.3 Voltage Configuration CPU Load-Line Calibration CPU Load-Line Calibration helps prevent CPU voltage droop when the system is under heavy load. CPU Core Voltage Use this to select CPU Core Voltage. The default value is [Auto].

  • Page 46: Advanced Screen

    3.4 Advanced Screen In this section, you may set the configurations for the following items: Easy RAID Install- er, ACPI Configuration, Intel TXT(LS-SX) Configuration, WHEA Configuration, CPU Configuration, North Bridge Configuration, South Bridge Configuration, USB Configura- tion, ME Subsystem, Clock Generator Configuration, Storage Configuration, Super IO Configuration, Serial Port Console Redirection, Voltage Control and Instant Flash.

  • Page 47: Easy Raid Installer

    EPC602D8A / EPC602D8A-V+ 3.4.1 Easy RAID Installer Easy RAID Installer can help you to copy the RAID driver from a support CD to your USB storage device. After copying the RAID driver to your USB storage device, please change “SATA Mode” to “RAID”, then you can start installing the OS in RAID mode.

  • Page 48: Acpi Configuration

    3.4.2 ACPI Configuration Check Ready Bit Use this item to enable or disable the feature Check Ready Bit. Suspend to RAM Use this item to select whether to auto-detect or disable the Suspend-to-RAM feature. Se- lecting [Auto] will enable this feature if the OS supports it. ACPI HPET Table Use this item to enable or disable ACPI HPET Table.

  • Page 49: Intel Txt(Lt-Sx) Configuration

    EPC602D8A / EPC602D8A-V+ Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode. USB Keyboard/Remote Power On Use this item to enable or disable USB Keyboard/Remote to turn on the system from the power-soft-off mode.

  • Page 50: Whea Configuration

    3.4.4 WHEA Configuration WHEA Support Use this option to enable or disable Windows Hardware Error Architecture. The default value is [Enabled].

  • Page 51: Cpu Configuration

    EPC602D8A / EPC602D8A-V+ 3.4.5 CPU Configuration CPU_BSP1 Information Display information regarding the primary processor (BootStrap Processor). Intel Hyper Threading Technology Intel Hyper Threading Technology allows multiple threads to run on each core, so that the overall performance on threaded software is improved.

  • Page 52: Intel Virtualization Technology

    Adjacent Cache Line Prefetch Automatically prefetch the subsequent cache line while retrieving the currently requested cache line. Enable for better performance. DCU Streamer Prefetcher If enabled, the DCU (data cache unit) Streamer Prefetcher prefetches the next L1 Data line based upon multiple loads in same cache line. It is recommended to enable this option to enhance data processing capacity.

  • Page 53: North Bridge Configuration

    EPC602D8A / EPC602D8A-V+ Short Duration Power Limited Use this item to configure short duration power limit in watts. If 0 is selected, the option will turn to [Auto]. 3.4.6 North Bridge Configuration IOH Configuration Intel(R) VT-d Use this item to enable or disable Intel(R) Virtualization Technology for Directed I/O.
  • Page 54 PCIE 1 & PCIE 2 Link Width This allows you to select PCIE 1 & PCIE 2 Link Width. The default value is [Gen2]. PCIE 1 & PCIE 2 Link Speed This allows you to select PCIE1 & PCIE2 Link Speed. The default value is [Auto]. PCIE 3 &...

  • Page 55: Channel Interleaving

    EPC602D8A / EPC602D8A-V+ Perform and DFX Devices This item can set the Perform and DFX devices hidden or unhidden. DRAM RAPL(Running Average Power Limit ) Mode RAPL (Running Average Power Limit ) provides mechanisms to enforce power consumption limits on supported processors. The default is [DRAM RAPL Mode 1].

  • Page 56: South Bridge Configuration

    3.4.7 South Bridge Configuration Restore on AC/Power Loss This allows you to set the power state after an unexpected AC/power loss. If [Power Off] is selected, the AC/power remains off when the power recovers. If [Power On] is selected, the AC/power resumes and the system starts to boot up when the power recovers.

  • Page 57: Front Panel

    EPC602D8A / EPC602D8A-V+ Onboard Debug Port LED Use this to enable or disable the Onboard Debug Port LED. The default value is [Auto]. Onboard HD Audio Select [Enabled], [Disabled] or [Auto] for the onboard HD Audio feature. If you select [Enabled], the onboard HD Audio will be disabled when PCI Sound Card is plugged.

  • Page 58: Usb Configuration

    3.4.8 USB Configuration USB 3.0 Controller Use this item to enable or disable the use of USB controller. The default value is [Enabled]. USB 2.0 Controller Use this item to enable or disable the use of USB controller. The default value is [Enabled]. Legacy USB Support Use this option to select legacy support for USB devices.

  • Page 59: Me Subsystem

    EPC602D8A / EPC602D8A-V+ 3.4.9 ME Subsystem ME Subsystem screen displays the Intel ME Subsystem Configuration information, such as ME Version and ME FW State.

  • Page 60: Clock Generator Configuration

    3.4.10 Clock Generator Configuration Spread Spectrum Use this item to enable or disable the spread spectrum feature. The default valu is [Disabled].

  • Page 61: Storage Configuration

    EPC602D8A / EPC602D8A-V+ 3.4.11 Storage Configuration SATA Mode Selection Use this to select SATA mode. Configuration options: [Disabled], [IDE Mode], [AHCI Mode] and [RAID Mode]. The default value is [AHCI Mode]. AHCI (Advanced Host Controller Interface) supports NCQ and other new features that will improve SATA disk performance but IDE mode does not have these advantages.
  • Page 62 Bootable Marvell SATA3 Controller Use this to enable or disable Onboard Marvell SATA3 Option ROM. If Option ROM is disabled, you cannot use the SATA devices connected to the Marvell SATA3 controller as Boot Device. SCU Devices Use this to enable or disable SCU devices. Onboard SCU Oprom/Driver Use this to enable or disable LSI SAS Option ROM.

  • Page 63: Super Io Configuration

    EPC602D8A / EPC602D8A-V+ 3.4.12 Super IO Configuration Serial Port 1 Configuration Use this item to configure the onboard serial port 1. Select and enter the "Serial Port 1 Configuration" and you will see the followings: Serial Port Use this item to enable or disable the onboard serial port.

  • Page 64: Serial Port Console Redirection

    3.4.13 Serial Port Console Redirection Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.

  • Page 65: Flow Control

    EPC602D8A / EPC602D8A-V+ Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [57600] and [115200].

  • Page 66: Voltage Control

    3.4.14 Voltage Control CPU Load-Line Calibration CPU Load-Line Calibration helps prevent CPU voltage droop when thesystem is under heavy load. CPU Core Voltage Use this to select CPU Core Voltage. The default value is [Auto]. VCCSA Voltage Use this to select VCCSA Voltage. The default value is [Auto]. DRAM Voltage Use this to select DRAM Voltage.

  • Page 67: Instant Flash

    EPC602D8A / EPC602D8A-V+ 3.4.15 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive,...

  • Page 68: H/W Monitor Screen (Hardware Health Event Monitoring)

    3.5 H/W Monitor Screen (Hardware Health Event Monitoring) In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. CPU_FAN 1 This allows you to set the CPU fan 1’s speed.

  • Page 69: Smart Fan Control

    EPC602D8A / EPC602D8A-V+ Smart Fan Control This allows you to set the Smart fan’s level speed. Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) This allows you to set duty cycle for each stage.

  • Page 70: Server Mgmt (Server Management)

    3.6 Server Mgmt (Server Management) System Event Log Enter to configure System Event Logging features during boot. BMC Network Configuration Enter to configure BMC Network parameters. Configuration Address Source Select to configure BMC network parameters statically or dynamically(by BIOS or BMC). Configuration options: [Unspecified], [Static] or [Dynamic].

  • Page 71: Boot Screen

    EPC602D8A / EPC602D8A-V+ 3.7 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option Priorities- Boot Option #1 Use this item to set the system boot order.
  • Page 72 AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo” but you want to see the AddOn ROM information when the system boots, please select [Enabled]. Configuration options: [Enabled] and [Disabled]. The default value is [Enabled]. Fast Boot Use this item to minimize your computer's boot time.

  • Page 73: Security Screen

    EPC602D8A / EPC602D8A-V+ 3.8 Security Screen In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.

  • Page 74: Exit Screen

    3.9 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?” will pop-out.

  • Page 75: Event Logs

    EPC602D8A / EPC602D8A-V+ 3.10 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
  • Page 76 entries which utilize a multiple-event counter. The value ranges from 0 to 99 minutes. View Smbios Event Log This allows you to view the Smbios Event Log records. All values changed here do not take effect until computer is restarted. BMC Mac Backup Tool Use this to restore BMC Mac from the backup.

  • Page 77: Chapter 4 Software Support

    4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...

  • Page 78: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 79 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...

  • Page 80: Technical Support Procedures

    5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.

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