Supermicro ASG-1115S-NE3X12R User Manual
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Supermicro ASG-1115S-NE3X12R User Manual

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ASG-1115S-NE3X12R
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro ASG-1115S-NE3X12R

  • Page 1 A+ Server ASG-1115S-NE3X12R USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

  • Page 3: About This Manual

    About this Manual This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the A+ Server ASG-1115S-NE3X12R. Installation and maintenance should be performed by certified service technicians only. Please refer to the server specifications page on our website for updates on supported memory, processors and operating systems (http://www.supermicro.com).

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................8 1.2 System Features ........................9 Front View ...........................9 Drive Carrier Indicators ....................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................13 Main Components ......................13 System Block Diagram ......................15 1.4 Motherboard Layout ......................16 Quick Reference Table ......................17 Chapter 2 Chassis Installation 2.1 Overview ..........................18...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................28 3.2 Accessing the System ......................29 Removing the Top Covers ....................29 Front Chassis Cover ......................29 Rear Chassis Cover ......................30 3.3 Processor and Heatsink Installation ...................31 3.4 Memory Support and Installation ..................39 Memory Support ........................39 DIMM Module Population Sequence ................41 DIMM Installation ......................42...
  • Page 6 6.1 TPM Security Module ......................67 Chapter 7 Troubleshooting and Support 7.1 Information Resources .......................68 Website ..........................68 Direct Links for the ASG-1115S-NE3X12R System ............68 Direct Links for General Support and Information ............68 7.2 Baseboard Management Controller (BMC) ................69 7.3 Troubleshooting Procedures .....................70 Before Power On ......................70...

  • Page 7: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 8: Chapter 1 Introduction

    1U Rackmount, 1.7 x 17.2 x 30.4 in. / 43 x 437 x 772 mm (H x W x D) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the ASG-1115S-NE3X12R have been certified as compliant with UL or CSA: 126E32-R16H13 and 126E32-16.

  • Page 9: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Asset Tag USB Port Figure 1-1. Front View System Features: Front Feature Description Control Panel One control panel Two Type A USB 3.0 ports...

  • Page 10: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. SMC EDSFF LED SPEC Backplane LED Blinking Pattern Color and Pattern Remarks Activity Green blinking Activity LED No activity Green on Identify Amber blinking Drive fault on...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Drive LED NIC LEDs Power Status LED Information LED UID Button/BMC Reset Power Button Figure 1-2. Control Panel Control Panel Features Feature Description The main power button is used to apply or remove power from the power supply to the server. Power Button Turning off system power with this button removes the main power but maintains standby power.

  • Page 12: Rear View

    Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. Solid Amber The system might need service. Please contact Supermicro technical support No AC power to modules...

  • Page 13: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors. Main Components IO Board Slot 1 Riser Cage Slot 2 Riser Cage Power Supply Module Power Supply Module Processor DIMM Slots...
  • Page 14 Chapter 1: Introduction System Features: Top Feature Description 1600 Watt power supplies (redundant, with two power modules). Power Supply PWS1 on the left, PWS2 on the right. DIMM slots Up to 6 TB 3DS RDIMM/RDIMM DDR5 ECC 4800 MT/s speed in 24 DIMM slots (2DPC) Processor Single AMD EPYC™...

  • Page 15: System Block Diagram

    Chapter 1: Introduction System Block Diagram V V G G A A c c o o n n n n R R J J 4 4 5 5 c c o o n n n n S S l l o o t t 3 3 ( ( A A I I O O M M ) ) S S l l o o t t 4 4 ( ( A A I I O O M M ) ) R R e e a a r r I I O O S S A A T T A A c c o o n n n n...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the H13SSF motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference Table

    Connector Description Onboard Battery FAN1-FAN8 4-pin System Fan Header JAIOM1-JAIOM2 Supermicro® Advanced I/O Module (AIOM PCIe 5.0 x16) Slots JFP1 Front Control Panel Header 1 Eight MCIO (PCIe 5.0 x8) Connectors JMCIO1-8 MCIO1: JDBG2 / MCIO5: JDBG3 / MCIO6: JDBG4 JMD1-JMD2 M.2-H1 PCIe 3.0 NVMe / M.2-H2 PCIe 3.0 NVMe (22110)

  • Page 18: Chapter 2 Chassis Installation

    Chapter 2: Server Installation Chapter 2 Chassis Installation 2.1 Overview This chapter provides advice and instructions for mounting your chassis in a server rack. If your chassis is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 19: Rack Precautions

    Chapter 2: Server Installation Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. • In single rack installations, stabilizers should be attached to the rack. In multiple rack in- stallations, the racks should be coupled together.

  • Page 20: Mechanical Loading

    Chapter 2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.

  • Page 21: Installing The System Into A Rack

    Chapter 2: Server Installation 2.3 Installing the System into a Rack This section provides information on installing the SC126E32 chassis into a rack unit with the quick-release rails provided. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly.

  • Page 22: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail It is necessary to release the inner rail from the middle and outer rails before installing the inner rail on the chassis. Releasing the Inner Rail from the Middle and Outer Rails 1.

  • Page 23: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Confirm that the left and right inner rails have been correctly identified. 2. Place the inner rail firmly against the side of the chassis, aligning the pins on the side of the chassis with the slotted thru holes in the inner rail.

  • Page 24: Installing The Outer Rails On The Rack

    Chapter 2: Server Installation Installing the Outer Rails on the Rack Installing the Outer Rails 1. Confirm that the left and right outer rails have been correctly identified. 2. Release the small locking lever on the inside of the middle rail and push the middle rail back into the outer rail.

  • Page 25: Installing Into The Rack

    Chapter 2: Server Installation Installing into the Rack After the rails are installed on the chassis and on the rack, the server can be installed in the rack. It is heavy and requires two to three people to lift. Installing the Chassis into a Rack 1.

  • Page 26: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution: The chassis is heavy and requires two to three people to lift it out. Removing the Chassis 1. Lift the right and left front latches on either side of the front panel. 2.

  • Page 27: Removing The Outer Rails From The Rack

    Chapter 2: Server Installation Removing the Outer Rails from the Rack In the uncommon event that it is necessary to remove the outer rails from the rack, follow these instructions. The chassis must be out of the rack. Releasing the Outer Rails 1.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components requires that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features two removable top covers for access to the internal components. When performing service on components inside the system, remove the system from the rack and place it on a work bench or desk. Do not service with the system extended from the rack. Removing the Top Covers Front Chassis Cover The front chassis cover can be removed to access the drive bays.

  • Page 30: Rear Chassis Cover

    Chapter 3: Maintenance and Component Installation Rear Chassis Cover The rear chassis cover can be removed to access internal system components. Removing the Rear Chassis Cover Loosen the thumbscrew at the rear of the chassis. Press down on the area near the arrows. Slide the cover and lift off.

  • Page 31: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. • When installing the processor and heatsink, ensure a torque driver set to the correct force is used for each screw.
  • Page 32 Chapter 3: Maintenance and Component Installation 2. The spring-loaded force frame will raise up after the screw securing it (#1) is removed. Gently allow it to lift up to its stopped position. Force Frame 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
  • Page 33 Chapter 3: Maintenance and Component Installation 4. Remove the external cap from the rail frame by pulling it upwards through the rail guides on the rail frame. External Cap 5. The CPU package is shipped from the factory with the carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
  • Page 34 Chapter 3: Maintenance and Component Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate.
  • Page 35 Chapter 3: Maintenance and Component Installation 8. Gently lower the rail frame down onto the socket until the latches on the rail frame engage with the socket housing and it rests in place. DO NOT force it into place! 9. Note that the force frame is spring loaded and has to be held in place before it is secured.
  • Page 36 Chapter 3: Maintenance and Component Installation 10. Replace and tighten the screws in the same order they were removed. When finished, the force frame will be secure over both the rail frame and CPU package. 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame.
  • Page 37 Chapter 3: Maintenance and Component Installation 12. Using a diagonal pattern, tighten the eight screws down on the heatsink until secure. When installing screw #1 to 6, use a T20 bit torque driver, set it at 12.5 - 15.0 kgf- cm (10.8 - 13.0 in-lbf) to prevent damage to the processor.
  • Page 38 Chapter 3: Maintenance and Component Installation Un-installing the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.

  • Page 39: Memory Support And Installation

    4800 MT/s speed in 12 DIMM slots (1 DPC) or up to 6TB of ECC DDR5 4000 MT/s / 3600 MT/s speed in 24 DIMM slots (2 DPC). Refer to the table below for additional memory information. Note: Check the Supermicro website for possible updates to memory support. DIMM Population Guide (1 DPC)
  • Page 40 Chapter 3: Maintenance and Component Installation Populating RDIMM/RDIMM 3DS DDR5 Memory Modules with AMD EPYC 9004 series Processor DIMM Population Maximum DIMM Capacity (GB) DIMM Type Maximum Frequency (MT/s) DIMM1 DIMM2 1 Channel 12 Channels 32 GB 384 GB 4800 64 GB 768 GB 4000...

  • Page 41: Dimm Module Population Sequence

    Chapter 3: Maintenance and Component Installation DIMM Module Population Sequence There is no specific order or sequence required when installing memory modules. However, do keep the following in mind: • The blue slots must be populated first, follow the DIMM Population Guide.

  • Page 42: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots. See Memory Support for details on memory population guidelines. 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. Receptive Point 3.

  • Page 43: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 44: Storage Drives

    NVMe drives and four fixed CXL devices (2T). Only eight E3.S (1T) NVMe drives can be removed without powering down the system. Note: Enterprise level solid state drives are recommended for use in Supermicro servers. For information on recommended drives, visit the Supermicro website.

  • Page 45: Drive Installation

    Chapter 3: Maintenance and Component Installation Drive Installation 1. The ASG-1115S-NE3X12R uses drive carriers to mount the SSDs. 2. These drive carriers features four small stubs that will secure the drive. These stubs and the corresponding holes on the drives are shown below.
  • Page 46 Caution: Except for short periods of time, such as swapping drives, do not operate the server with the drive bays empty. Note: Enterprise level drives are recommended for use in Supermicro chassis and servers. Note: Figures are for illustrative purposes only. Your actual chassis may differ. Always install...

  • Page 47: Backplane

    Backplane 1U16 Drive Backplane: BPN-E3S5-126ESN-1 Two BPN-E3S5-126ESN-1 backplanes are included in the ASG-1115S-NE3X12R. Each backplane is a 1U 6-drive backplane that supports four Gen 5 hot-swappable E3.S 1T (7.5 mm) NVMe SSD drives and two E3.S CXL 2T drives. They are optimized backplanes that provide direct connection between the motherboard and NVMe SSD drives by way of MCIO Gen 5 cables.
  • Page 48 Chapter 3: Maintenance and Component Installation...

  • Page 49: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling System Fans Eight 4-cm high-performance fans provide the cooling for the system. Fan speed is controlled by system temperature using the BMC. If a fan fails, the remaining fans will ramp up to full speed and the system will continue to operate.

  • Page 50: Air Shroud

    Chapter 3: Maintenance and Component Installation Air Shroud The air shroud concentrates airflow to maximize fan efficiency. The ASG-1115S-NE3X12R includes one air shroud for the CPU and the DIMMs. Installing Air Shroud One air shroud cools the DIMM slots controlled by the CPU (see the figure below).

  • Page 51: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.8 Expansion Cards The ASG-1115S-NE3X12R includes two riser cards to support the use of expansion (add-on) cards. Figure 3-13. Expansion Card Chassis Slots Riser Cards This system include riser cards that provide PCIe capabilities.
  • Page 52 Chapter 3: Maintenance and Component Installation Set the following in BIOS > Advanced > PCIe/PCI/PnP Configuration. Set the Clock Spread Spectrum to Disabled. Set the following in BIOS > Advanced > North Bridge Configuration. Set the Periodic Training as shown to Disabled. Set the EQ Bypass to Highest Rate to Enabled.

  • Page 53: Installing The Pcie Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing the PCIe Expansion Cards The system provides two PCIe slots for full-height, half-length expansion cards. Installing Expansion Cards 1. Power down the system and remove the rear cover as described earlier in this section. 2.

  • Page 54: Aiom Cards

    Small Form Factor, OCP 3.0 PCIe 5.0 x16 Up to 15 W* *AIOM cards exceeding the 15 W slot power envelope may require restricted conditions to meet the thermal specification of the AIOM card. Contact your Supermicro account representative for more information.
  • Page 55 Chapter 3: Maintenance and Component Installation Figure 3-16. Inserting the OCP NIC...

  • Page 56: Power Supply

    The chassis features redundant 1600 Watt power supplies. The power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching. This feature enables them to automatically sense the input voltage and operate at 100-120 v or 180-240 v.

  • Page 57: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 58 Chapter 4: Motherboard Connections 12 V 4-pin CXL Backplane Power Connector (JP4 and JP6) JP4 and JP6 are 4-pin power input to provide power to CXL backplane. The system supports two backplanes. Both backplanes support 12 V input by default. Refer to the table below for pin definitions.

  • Page 59: Headers And Connectors

    Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 60: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports The low-profile slimSAS I/O connector, located at JSB1 on the motherboard connects to JSB2 on AOM-DSF-IO (#5) to provide VGA/COM/BMC/USB/IO connections. I/O Ports from AOM-DSF-IO Description BMC_LAN Port (RJ45, 1 GbE) USB 0 (3.0) USB 1 (3.0) VGA Port...

  • Page 61: Led Indicators

    Chapter 4: Motherboard Connections 4.4 LED Indicators BMC LAN Port LEDs A dedicated BMC LAN is located on the rear I/O panel and has two LED indicators. The LED on the right indicates connection and activity, while the LED on the left indicates the speed of connection.

  • Page 62: Jumpers

    Chapter 4: Motherboard Connections 4.5 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.

  • Page 63: Chapter 5 Software

    1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash or media drive.
  • Page 64 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 65: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 66: Superdoctor® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 67: Chapter 6 Optional Components

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V-O •...

  • Page 68: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by the Products option. •...

  • Page 69: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 70: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 71: No Video

    Chapter 7: Troubleshooting and Support No Video 1. Check that the VGA cable is connected properly, and the monitor is on. 2. Check if you follow the guidelines to install the memory module (see DIMM Module Population in Chapter 3). 3.

  • Page 72: When The System Becomes Unstable

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. Storage drive support: Make sure that all drives work properly. Replace the failed drives with good ones.
  • Page 73 Chapter 7: Troubleshooting and Support 5. Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem. 6. To find out if a component is good, swap this component with a new one to see if the system will work properly.

  • Page 74: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/manuals/other/ BMC_IPMI_X13_H13.pdf. Check Error Log 1.

  • Page 75: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 76 Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 77 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 78 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 79 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 80: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 81: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 82: Reporting An Issue

    Chapter 7: Troubleshooting and Support 7.9 Reporting an Issue Technical Support Procedures Before contacting Technical Support, please take the following steps. If your system was purchased through a distributor or reseller, please contact them for troubleshooting services. They have the best knowledge of your specific system configuration. 1.

  • Page 83: Returning Merchandise For Service

    During the warranty period, contact your distributor first for any product problems. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on...

  • Page 84: Appendix A: Warning Statements

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 85 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 86 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 87 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 88 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 89 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...
  • Page 90 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 91 Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 92 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 93 Appendix A: Warning Statements Battery Handling CAUTION: There is risk of explosion if the battery is replaced by an incorrect type. Replace the battery only with the same or equivalent type recommended by the manu- facturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 94 Appendix A: Warning Statements ‫.هناك خطر االنفجار إذا تم استبدال البطارية بنوع غري صحيح‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리를 잘못된 종류로 교체하면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제조 사에서...
  • Page 95 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 96 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 97 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 98 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 99 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 100 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 101 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 102 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 103 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 104: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single AMD EPYC™ 9004 Series Processor in SP5 socket BIOS 256Mb SPI AMI BIOS® SM Flash UEFI BIOS ACPI 6.4, SMBIOS 3.5.0, Plug-and-Play (PnP), RTC (Real Time Clock) wakeup, Riser Card Auto-Detection Support Memory Up to 6 TB 3DS RDIMM/RDIMM DDR5 ECC 4800 MT/s speed in 24 DIMM slots (2DPC) Storage Drives...
  • Page 105 Appendix B: System Specifications Operating Environment Operating Temperature: 10 ºC to 35 ºC (50 ºF to 95 ºF)* Note: Operating Temperature based on configurations Non-operating Temperature: -40 ºC to 60 ºC (-40 ºF to 140 ºF) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB...

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