What Firmware Version Is My V-Portal Running?; What’s My V-Portal’s Mac Address?; How Can I Find Out Network Information For V-Portal’s Internet Port?; How Can I Find Out Network Information For V-Portal’s Ethernet Port? - Vonage VDV21-VD User Manual

What Firmware Version is my V-Portal running?

If you've called a Vonage representative for assistance with a problem, the representative might
ask you which firmware version your V-Portal is running to assist you properly.
Start at the main menu and choose System > Device Info. The firmware version and MAC
address of your V-Portal are displayed in the following format:
Firmware Ver
x.x.x_x.x.x
MAC Address
xxxxxxxxxxxx
What's my V-Portal's MAC address?
Want to know the MAC address of your V-Portal? Start at the main menu and choose System >
Device Info. The firmware version and MAC address of your V-Portal are displayed in the
following format:
Firmware Ver
x.x.x_x.x.x
MAC Address
xxxxxxxxxxxx
Note that the MAC address is also displayed on the label on the bottom of your V-Portal.
How can I find out the network information for the V-Portal's Internet port?
The settings for the IP address, subnet mask, default router, and DNS servers are assigned by
your ISP to allow Internet access. If your V-Portal has trouble connecting to the Internet and you
call a Vonage representative for assistance, the Internet port's network information may help the
representative solve the problem.
To display network information for the Internet port, start at the main menu and choose System >
Network Info > Internet Port. The IP address, subnet mask, default router, and DNS servers will
display in the following format:
IP Address
xxx.xxx.xxx.xxx
Subnet Mask
xxx.xxx.xxx.xxx
Default Router
xxx.xxx.xxx.xxx
DNS Server 1
xxx.xxx.xxx.xxx
DNS Server 2
xxx.xxx.xxx.xxx
How can I find out the network information for the V-Portal's Ethernet port?
If you are setting up your own home network (often called a LAN, "Local Area Network") you
might want to know the IP address, subnet mask, default router, and DNS server settings for the
V-Portal's Ethernet (LAN) port. Especially if you're setting up your LAN using a Static IP Address
for the V-Portal, discover the V-Portal's IP Address by listing the network information for the V-
Portal's Ethernet port.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
Vonage V-Portal User Guide
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