Cochlear Kanso 2 User Manual
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Cochlear Kanso 2 User Manual

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Kanso
2 Sound Processor
®
User Guide
CP1150

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Ms. Talman
April 10, 2025

My new yet unused processor turns on but will not turn off. If tap three times. Off it turns and then if I move it to store it it turns green light again. Next question is, do I need the app before I can hear anything? I put it on my magnet with lights on and no sound. why?

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Mr. Anderson
April 10, 2025

The Kanso 2 processor may not turn off if the triple-tap method is not performed correctly (three quick, firm taps) or if the auto-off feature is not enabled. You do not need the app to hear sound from it; the processor functions independently and processes sound when worn correctly. The app is optional and can be used to check status, but it is not required for hearing.

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Summary of Contents for Cochlear Kanso 2

  • Page 1 Kanso 2 Sound Processor ® User Guide CP1150...

  • Page 2: About This Guide

    2 Sound Processor (model ® number: CP1150). The sound processor works with your implant to transfer sound to your ear. The Kanso 2 contains a processing unit, microphones, coil, magnet and internal battery. You can control your sound processor by using the Nucleus Smart App (‘app’) or a Cochlear...

  • Page 3: Kanso ® 2 Sound Processor

    Kanso 2 Sound Processor ® Front 1 Microphone ports 2 indicator light 3 Cochlear logo 4 Cover 5 Tap interface Back 1 Magnet 2 Socket cover Kanso 2 Sound Processor User Guide...

  • Page 4: Intended Purpose

    The headband is intended to be ™ Cochlear Headband used to assist with wearing the sound processor as part of a hearing implant system. Kanso 2 Sound Processor User Guide...

  • Page 5: Indications

    The Kanso 2 Sound Processor is indicated for a recipient with a compatible Cochlear Nucleus implant. The Kanso 2 Sound Processor is compatible with the following Cochlear Nucleus implants: • Ci600 Series implants : Ci612, Ci622, Ci624, Ci632 • Ci500 Series implants: Ci512, Ci513, Ci522, Ci532, Ci551, ABi541 •...
  • Page 6 Cochlear Nucleus Kanso Magnet (all strengths, except (i) magnets) The Cochlear Nucleus Kanso Magnet (all strengths, except (i) magnets) is indicated for use with the Kanso 2 Sound Processor with a compatible Cochlear Nucleus implant. Compatible Cochlear Nucleus implants are: •...
  • Page 7 Cochlear SoftWear Pad The Cochlear SoftWear Pad is indicated for use with the Kanso 2 Sound Processor. Cochlear Headband The Cochlear Headband is indicated for use with the Kanso 2 Sound Processor. Kanso 2 Sound Processor User Guide...

  • Page 8: Contraindications

    Contraindications The Kanso 2 Sound Processor is not indicated for use with hearing implants other than those listed in Indications. Cochlear Nucleus Kanso Magnet The Cochlear Nucleus Kanso Magnet is not indicated for use with sound processors or hearing implants other than those listed in Indications.

  • Page 9: Intended Patient Population

    The Kanso 2 Sound Processor is intended for patients implanted with a compatible Cochlear Nucleus implant. There are no restrictions for the intended patient population of the sound processor in terms of age, weight, health or other condition.

  • Page 10: Intended Users

    Kanso 2 Sound Processors and accessories are: • Recipients of a compatible Cochlear Nucleus implant. • Carers of recipients, who carry out recipient functions as needed. Carers may include parents of paediatric recipients who are less than 12 years old, and nurses or other carers of otherwise dependant recipients.

  • Page 11: Table Of Contents

    Change program Change volume and sensitivity Stream audio Wear Wear your sound processor Attach a SoftWear Pad Use the Socket Cover Attach a Safety Line Wear the headband Change the magnet Sport and exercise Travel Kanso 2 Sound Processor User Guide...
  • Page 12 Care Regular care Storage Change the microphone cover Water, sand and dirt Lights and Beeps Lights Beeps Troubleshoot Cautions Warnings For parents and carers Sound processors and parts Medical treatments Specifications Other information Kanso 2 Sound Processor User Guide...

  • Page 13: Charge Your Sound Processor

    Home Charger or ™ • attach it to the Cochlear Portable Charger. ™ Refer to the Cochlear Chargers User Guide for details. Warning To charge your sound processor: • Use Cochlear equipment only. • Do not use non-Cochlear equipment. Kanso 2 Sound Processor User Guide...
  • Page 14 Notes Kanso 2 Sound Processor User Guide...

  • Page 15: Pair With Remote Devices

    PiN access control. Do not connect to devices that have had their operating system altered. Made for iPhone Your Kanso 2 Sound Processor is a Made for iPhone ® iPod / iPad hearing device.

  • Page 16: Nucleus Smart App

    Android Your Kanso 2 Sound Processor is compatible with the ASHA (Audio Streaming for Hearing Aid) protocol. This allows you to use the audio streaming functions of compatible Android devices. Nucleus Smart App With a compatible Apple or Android device, you can use the Nucleus Smart App to control and monitor your sound processor.

  • Page 17: Control Options

    Note Some functions are only available if enabled by your clinician. REMOTE NUCLEUS FUNCTiON PROCESSOR CONTROL SMART APP Turn ON/OFF Program Volume Sensitivity Audio Source Master Volume Limit Bass / Treble ForwardFocus Kanso 2 Sound Processor User Guide...

  • Page 18: Tapping

    You can tap your sound processor while it is on or off your implant. CONTROL NUMBER OF TAPS Turn ON Double-tap – 2 taps Turn OFF Triple-tap – 3 taps Flight mode Refer to Use flight mode on page 45 Kanso 2 Sound Processor User Guide...

  • Page 19: Turn On And Off

    To turn your sound processor on: • Auto-on – place sound processor on your head • Double-tap (2 taps – quick and firm). As the sound processor turns on, the light flashes green. ‘Turn off’ – next page Kanso 2 Sound Processor User Guide...
  • Page 20 • Auto-off – remove it from your head and wait two minutes (if enabled by your clinician) • Triple-tap (3 taps – quick and firm). As the sound processor turns off, the light changes to steady orange. Kanso 2 Sound Processor User Guide...
  • Page 21 Green flashes Sound processor flashes while receiving sound from microphones Quick green flashes (Child mode only). Sound processor is off the implant. Orange flashes Sound processor is turning off. Long flash of orange Kanso 2 Sound Processor User Guide...

  • Page 22: Change Program

    • Your clinician will set up 1, 2, 3 or 4 programs. • if your clinician has enabled SCAN, your sound processor can automatically respond to the sound environment without you needing to change program. Kanso 2 Sound Processor User Guide...

  • Page 23: Change Volume And Sensitivity

    (if available) using your app or remote. Please refer to your app or remote user guide for details. Note You need to pair your sound processor with your app or remote first. Refer to their user guides for details. Kanso 2 Sound Processor User Guide...

  • Page 24: Stream Audio

    Please refer to your app or remote user guide for details. Note You need to pair your sound processor with your app or remote first. Refer to their user guides for details. As the audio source changes, the light flashes blue. Kanso 2 Sound Processor User Guide...

  • Page 25: Wear Your Sound Processor

    Wear your sound processor Place the sound processor on your implant with the: • Cochlear logo, light and microphone ports facing up • straight edge facing down. Caution Make sure you position your sound processor correctly to get the best performance, and so it does not fall off the implant.
  • Page 26 Ask your clinician to give you coloured stickers (red for right, blue for left) to make identifying left and right sound processors easier. Caution if you have two implants, you must use the correct sound processor for each implant. Kanso 2 Sound Processor User Guide...
  • Page 27 2. Rotate the sound processor slightly in both directions (clockwise and anti-clockwise). 3. When you feel a strong pull, place the sound processor on the implant. 4. Rotate the sound processor so that the microphones are facing up. Kanso 2 Sound Processor User Guide...
  • Page 28 Notes Kanso 2 Sound Processor User Guide...

  • Page 29: Attach A Softwear Pad

    Attach a SoftWear Pad The Cochlear SoftWear Pad is optional. if you experience discomfort when wearing your sound processor, you can attach this adhesive pad to the back. Note You may need to use a stronger magnet after attaching a SoftWear Pad.
  • Page 30 4. Place your sound processor on your implant as usual. Note if you notice any change in your sound processor’s performance after attaching a SoftWear Pad, contact your clinician. Kanso 2 Sound Processor User Guide...

  • Page 31: Use The Socket Cover

    2. Press until it clicks into place. Remove the Socket Cover Place your thumbnail in the slot at the base and lift. Warning Socket covers can be lost or may be a choking hazard. Keep out of reach of children. Kanso 2 Sound Processor User Guide...

  • Page 32: Attach A Safety Line

    Safety Line and clip it onto your ™ clothing. There are five Safety Lines for use with Kanso 2: • Cochlear Safety Line (Short) – for children • Cochlear Safety Line (Long) – for adults • Cochlear Safety Line (Short Loop) – for use with a hair clip •...
  • Page 33 3. Attach the clip to clothing: Long safety line (adults) a. Lift the lever to open the clip. b. Place the clip on clothing and press down on the lever to close. Kanso 2 Sound Processor User Guide...
  • Page 34 Short safety line (children) a. Lift the round cover to open the clip. b. Place the clip on clothing and press down on the round cover to close. 4. Place the sound processor on the implant. Kanso 2 Sound Processor User Guide...
  • Page 35 • attach the short double loop through the rings of the Kanso Halo Accessory which is attached to the Sound ® Processor. For more information, refer to the Kanso Halo Accessory User Guide. Kanso 2 Sound Processor User Guide...
  • Page 36 8. With the teeth facing up and against your hair, push the clip up into your hair. 9. Press down on the ends to close the clip. 10. Place your sound processor on your implant. Kanso 2 Sound Processor User Guide...
  • Page 37 Remove a Safety Line To remove a safety line from your sound processor: place your thumbnail in the slot at the base and lift hold the line close to the socket and pull. Kanso 2 Sound Processor User Guide...

  • Page 38: Wear The Headband

    Wear the headband The Cochlear Headband is an optional accessory that holds the sound processor in place during physical activities. Headband sizing To choose a headband, measure your head circumference: SiZE CiRCUMFERENCE SiZE CiRCUMFERENCE 40–48 cm 48–58 cm 45–53 cm 53–63 cm...
  • Page 39 • the anti-slip section is against your forehead • your sound processor is over your implant • the headband fits firmly • the hook and loop fastener join is secure (press firmly). Kanso 2 Sound Processor User Guide...
  • Page 40 Cochlear Portable Charger. At the base of each headband pocket there is an opening for the charger cable. For more information on the charger, refer to the Cochlear Chargers User Guide. To fit the headband with charger, follow these steps.
  • Page 41 4. if the socket cover is in place on the back of your sound processor, remove the socket cover. 5. Attach your Portable Charger connector to the sound processor. Kanso 2 Sound Processor User Guide...
  • Page 42 • the anti-slip section is against your forehead • your sound processor is over your implant • the headband fits firmly • the hook and loop fastener join is secure (press firmly). Kanso 2 Sound Processor User Guide...

  • Page 43: Change The Magnet

    Magnet Tool to change your magnet. ™ if the Cochlear Nucleus Kanso Magnet is too weak your sound processor may fall off. if the magnet is too strong it may cause discomfort. Magnet strength ranges from ½ (weakest) to 6 (strongest)
  • Page 44 4. Remove the tool from the magnet and store in a safe place. Warning Magnet Tools can be lost or may be a choking hazard. Keep out of reach of children. Kanso 2 Sound Processor User Guide...

  • Page 45: Sport And Exercise

    Sport and exercise Note if you want to use your sound processor while bathing, swimming or showering, ask your clinician about the Cochlear Nucleus Kanso Aqua+. 1. Use accessories such as the Safety Line, Cochlear Headband or Kanso Halo Accessory to help hold your sound processor in place when you play sport or exercise.

  • Page 46: Travel

    Travel Note Visit www.cochlear.com/clinic-finder to find the nearest clinic in places you are travelling. • Take a printout from your clinician of your most recent program in case you need help with your sound processor. • if you have a backup sound processor, check that it is programmed correctly and take it with you.
  • Page 47 Green light stays on until the sound processor is placed on the implant. To switch flight mode off, turn your sound processor off and on again. Refer to Turn on and off on page 17. Kanso 2 Sound Processor User Guide...
  • Page 48 Notes Kanso 2 Sound Processor User Guide...

  • Page 49: Regular Care

    Replace the microphone protectors – this is very important for the quality of sound. Refer to Change the microphone cover on page 49. Every six months Charge the sound processor to ensure the internal battery does not deteriorate. Kanso 2 Sound Processor User Guide...

  • Page 50: Storage

    Storage Home Charger Store your sound processor at night in the Home Charger provided by Cochlear. Store the fully assembled sound processor overnight for optimal drying effect. Refer to the Cochlear Chargers User Guide. Kanso 2 Sound Processor User Guide...

  • Page 51: Change The Microphone Cover

    Change the microphone cover Replace your Kanso 2 Microphone Cover every three months, or if your sound quality degrades or the microphone cavities contain dirt. Microphone cavities Caution When the cover is removed, sensitive microphones are exposed. Do not touch the microphones – this could damage your sound processor.
  • Page 52 Lift the cover off. 2. Place the new cover on your sound processor. 3. Press around the edge with your thumbs to make sure the cover is sealed. Kanso 2 Sound Processor User Guide...

  • Page 53: Water, Sand And Dirt

    1.0 mm attached diameter. Protected against excessive dust penetration that could interfere with satisfactory operation. Protected against failure from splashing water. However, it is still a precision electronic device so please take the following precautions. Kanso 2 Sound Processor User Guide...
  • Page 54 2. Replace the microphone protectors. Refer to Change the microphone cover on page 49. 3. Place your sound processor in the Home Charger to dry. Refer to the Cochlear Chargers User Guide. Sand and dirt if sand or dirt enter the sound processor, carefully brush all indents and holes in the sound processor’s casing.

  • Page 55: Lights

    (or connected to the wrong implant). Flash of orange every second Sound processor battery is low. Charge the sound processor. Orange flashes Fault. Contact your clinician. Stays on until the issue is resolved. Steady orange Kanso 2 Sound Processor User Guide...
  • Page 56 Sound Check function in Nucleus Smart App is recording sound from your sound Steady blue processor. ForwardFocus * LiGHT WHAT iT MEANS Turning ForwardFocus on/off (Child mode only). Quick green flash if available, Nucleus Smart App only Kanso 2 Sound Processor User Guide...

  • Page 57: Beeps

    Short high then short sensitivity reached. low beep Wireless accessories BEEP WHAT iT MEANS Connecting with wireless accessory to begin streaming audio. 3-tone chime When stopping streaming. Short beep Kanso 2 Sound Processor User Guide...
  • Page 58 Adjusting bass and treble * BEEP WHAT iT MEANS Adjusting master volume level. Loud medium beep Adjusting treble level. Loud long high beep Adjusting bass level. Loud long low beep if available, app and remote only Kanso 2 Sound Processor User Guide...
  • Page 59 Turning ForwardFocus on/off. Short high beep if available, Nucleus Smart App only Sound Check * BEEP WHAT iT MEANS Begin recording. 5-tone chime End recording. Short beep App function to record sound processor sound Kanso 2 Sound Processor User Guide...
  • Page 60 Notes Kanso 2 Sound Processor User Guide...

  • Page 61: Troubleshoot

    Sound processor Make sure the sound processor is oriented does not attach as properly on your head. Refer to Wear your strongly as usual sound processor on page 23. Kanso 2 Sound Processor User Guide...
  • Page 62 Refer to your app user guide for details. 4. if the problem continues, contact your clinician. The sound Remove the sound processor from your head processor immediately and contact your clinician. becomes hot Kanso 2 Sound Processor User Guide...
  • Page 63 4. if you have the Nucleus Smart App, turn up the volume or sensitivity. Make sure the sound processor is properly oriented on your head. Refer to Wear your sound processor on page 23. 6. if the problem continues, contact your clinician. Kanso 2 Sound Processor User Guide...
  • Page 64 6. if you have the Nucleus Smart App, check and adjust the accessory/microphone volume. if available, try a different sound processor. 8. For more troubleshooting, refer to the True Wireless Accessories User Guide. Kanso 2 Sound Processor User Guide...
  • Page 65 4. if you have two sound processors (one for each side), ensure you have them on the correct side. if the problem continues, remove your external equipment immediately (sound processor, etc) and contact your clinician. Kanso 2 Sound Processor User Guide...
  • Page 66 Dry the sound processor with a soft cloth, gets wet change the microphone protectors and place it in the Home Charger provided by Cochlear to dry. Refer to Water, sand and dirt on page 51. Battery does not last if you are using a non-recommended...
  • Page 67 (for example, table or chair). impact to the sound processor may cause damage to the sound processor or its parts. impact to the head in the area of the Cochlear implant could damage it and result in its failure. • Avoid placing metallic or magnetic objects near your sound processor while it is on your implant or in the Home Charger.

  • Page 68: For Parents And Carers

    • Carers must monitor for signs of discomfort or skin irritation if a retention aid (for example, headband) is used that applies pressure to the sound processor. Remove the aid immediately if there is any discomfort or pain, and inform your clinician. Kanso 2 Sound Processor User Guide...

  • Page 69: Sound Processors And Parts

    • Each sound processor is programmed specifically for each implant. Never wear another person’s sound processor or lend yours to another person. • Use your Cochlear implant system only with approved devices and accessories. • if you experience a significant change in performance, remove your sound processor and contact your clinician.
  • Page 70 Keep your sound processor at least 15 cm (6 in) from such devices. Contact the manufacturer of the specific device to find out more. Kanso 2 Sound Processor User Guide...
  • Page 71 • Do not place the device or accessories inside any part of your body (for example, nose, mouth). • Seek medical advice before entering any environment that may adversely affect the operation of your Cochlear implant, including areas protected by a warning notice preventing entry by patients fitted with a pacemaker.
  • Page 72 (for example, when putting on clothes over your head, or getting out of a car), before the Cochlear implant system touches any object or person, you should touch something conductive such as a metal door handle.

  • Page 73: Medical Treatments

    Medical treatments Magnetic resonance imaging (MRI) The Kanso 2 Sound Processor, remote and related accessories (such as the Wireless Programming Pod) are MR Unsafe. Full MRi safety information is available at www.cochlear.com/mri or by calling your regional Cochlear office (contact numbers available at the end of this document).
  • Page 74 Medical treatments generating induced currents, heat and vibration Having a cochlear implant means extra care must be taken when receiving some medical treatments. Before starting medical treatment, the information in this section should be discussed with the recipient’s physician. The sound processor must be removed before starting any of the medical treatments listed in this section.
  • Page 75 Therapeutic Do not use therapeutic levels of ultrasound ultrasound energy directly over the implant. it may inadvertently concentrate the ultrasound field and cause tissue damage or damage to the implant. Kanso 2 Sound Processor User Guide...
  • Page 76 Notes Kanso 2 Sound Processor User Guide...

  • Page 77: Specifications

    Specifications The Kanso 2 sound processor comprises: • Two omni-directional microphones for receiving sound. • Custom analogue and digital integrated circuits with digital signal processing (DSP) and bi-directional wireless communication capabilities. • Tri-colour visual indication of sound processor function or problem.
  • Page 78 • At least 7 m (Mini Microphone, TV Streamer) • At least 2 m (Made for iPhone control) • At least 7 m (Made for iPhone streaming) • At least 7 m (Android streaming*) * available only on compatible Android devices Kanso 2 Sound Processor User Guide...
  • Page 79 Charger may rise by up to 2.8° C (5.0° F) during normal operation, and could result in these components reaching a temperature of +42.8° C (+109.0° F) when operated at the maximum environmental temperature of +40.0° C (+104° F). Kanso 2 Sound Processor User Guide...
  • Page 80 Layer 1 Polyurethane medical tape Layer 2 Soft pad polyurethane foam Layer 3 Double-sided adhesive film Layer 4 Finger lift tape Layer 5 Release liner DiMENSiONS Diameter (assembled) Ø 29 mm ± 1 mm Kanso 2 Sound Processor User Guide...

  • Page 81: Other Information

    Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 in) to any part of your Kanso 2 Sound Processor, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
  • Page 82 Cochlear Headband, Cochlear Nucleus Kanso Magnet (all strengths, types, and colours) and Cochlear SoftWear Pad. The Kanso 2 Sound Processor also fulfils the essential requirements listed in the EC directive 2014/53/EU on Radio Equipment as per the conformity assessment procedure in Annex ii.
  • Page 83 This device complies with the FCC RF exposure limits and has been evaluated in compliance with portable exposure condition. There is no limitation as to which distance can be used from the human body. Kanso 2 Sound Processor User Guide...
  • Page 84 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC iD: WTO-CP1150 Kanso 2 Sound Processor User Guide...
  • Page 85 There is no limitation as to which distance can be used from the human body. CAN ICES-003 (B) This Class B digital apparatus complies with Canadian iCES-003. iC: 8039A-CP1150 Kanso 2 Sound Processor User Guide...
  • Page 86 Radio compliance for Argentina CNC iD: C-24890 Kanso 2 Sound Processor User Guide...
  • Page 87 Medical device Unique Device identifier Manufacturer Date of manufacture Use by date Model number Catalogue number Serial number Batch code Authorised representative in the European Community/ European Union Authorised representative in Switzerland Kanso 2 Sound Processor User Guide...
  • Page 88 Compatible sound processor Compatible implant Caution: US law restricts this device to sale by, or on the order of, a physician Temperature limits Recyclable material Dispose of electrical components in accordance with your local regulations Kanso 2 Sound Processor User Guide...
  • Page 89 Ingress protection than or equal to 1.0 mm diameter. rating • Protected against dust penetration. • Protected against failure from continuous immersion in water up to 1 metre deep for up to 1 hour. Kanso 2 Sound Processor User Guide...
  • Page 90 Serious incidents Whilst serious incidents in relation to medical devices are rare, it is acknowledged that incidents may happen. As an organisation, Cochlear recognises the potential for harm and will respond to any reported serious incident. What is a serious incident? A ‘serious incident’...
  • Page 91 Cochlear Wireless Mini Microphone 2+, Cochlear Wireless TV Streamer, Cochlear Wireless Phone Clip Power Cochlear Home Charger, Cochlear Portable Charger, Cochlear Portable Charger Cable (long and short) Miscellaneous Recipient Backpack, Cochlear Personalisation Stickers, Nucleus Bilateral identification Adhesive Labels Kanso 2 Sound Processor User Guide...
  • Page 92 During the process of receiving a Cochlear device, personal information about the user/recipient or their parent, guardian, carer and hearing health professional will be collected for use by Cochlear and others involved in care with regard to the device. For more information please read Cochlear’s Privacy Policy on www.cochlear.com...
  • Page 93 Trademark legal notice ACE, Advance Off-Stylet, AOS, Ardium, AutoNRT, Autosensitivity, Baha, Baha SoftWear, BCDrive, Beam, Bring Back the Beat, Button, Carina, Cochlear, 科利耳, コクレア, 코클리어, Cochlear SoftWear, Contour, コン トゥア, Contour Advance, Custom Sound, DermaLock, Freedom, Hear now. And always, Hugfit, Human Design, Hybrid, invisible Hearing,...
  • Page 94 Notes...
  • Page 96 Cochlear Ltd (ABN 96 002 618 073) Cochlear Tıbbi Cihazlar ve Sağlık 1 University Avenue, Macquarie University, Hizmetleri Ltd. Şti.Küçükbakkalköy Mah, Defne NSW 2109, Australia Sok, Büyükhanlı Plaza No:3 Kat:3 Daire: 9-10- Tel: +61 2 9428 6555 11-12, 34750, Ataşehir, İstanbul, Türkiye...

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Cp1150

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