Service Authorization; Educational Training; Training Program Overview; Certification - Canon imageCLASS MF240dw Series Service Manual

III.

Service Authorization

To obtain and maintain authorization to provide warranty and post-warranty
service, an ASF (Authorized Service Facility) must have at least one employee
certified to service the imageCLASS MF240 Series machines.
IV.

Educational Training

A. Training Program Overview
To be certified to service the imageCLASS MF240 Series machines, a Service
Technician must download and take the imageCLASS MF4570dw * MF4570dn
* MF4450 * D550 CBT (Computer Based Training) course. The imageCLASS
MF4570dw * MF4570dn * MF4450 * D550 CBT is available for download via
the TRAINING section of the
site. The CBT course provides the technician with the knowledge required for
servicing and maintaining the imageCLASS MF240 Series.
B. Certification
It is recommended that a technician successfully complete the imageCLASS
MF4570dw * MF4570dn * MF4450 * D550 online CBT course to receive
certification to service the imageCLASS MF240 Series machines.
C. Who Should Complete
Any technician responsible for serving or supporting the imageCLASS MF240
Series machines must successfully complete the online CBT course.
D. Prerequisites
There are no prerequisites for this training course.
It is highly recommended that the service technician have:
• Prior experience with Canon imageCLASS devices.
• Familiarity with common hand tools to disassemble and service Canon
devices.
imageCLASS MF240dw Series Service Guide for ASF
imageCLASS MF240dw Series Service Guide for ASF
Authorized Service Facility Support Center Web
September 2016
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