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Vega Blackjack
SERVICE MANUAL
(rev. 2.5
.)
* The producer retains the right to make changes on the product and the documentation without prior notice
www.egt-bg.com
©2010-2011, Euro Games Technology Ltd.

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  • Page 1 Vega Blackjack SERVICE MANUAL (rev. 2.5 * The producer retains the right to make changes on the product and the documentation without prior notice www.egt-bg.com ©2010-2011, Euro Games Technology Ltd.
  • Page 2: Revision History

    Two new menus are added in service functions: Diagnostics→External Logger Status on page 51 and Events Log→External Log Log on page 60.  A new section IV.5. Vega Blackjack Online Viewer System is added on pages 79-80, where the program is explained; ...
  • Page 3 Vega Blackjack Service Manual Rev. 2.3. - a new version of the document with the following changes:  The screen for unrecognized card inserting is changed as an inscription for which of places the card is designed is added. Screens for different cases are added on pages 102-103;...
  • Page 4: Table Of Contents

    Vega Blackjack Service Manual CONTENTS CHAPTER І. INTRODUCTION I.1. General Description……………………………………………………………. I.2. Features…………………………………………………………………………. 10 I.3. Technical Data and Dimensions…………………………...…………………. 11 І.4. Main Components of Semi-electronic Blackjack Table…………………….. 13 І.5. General Conditions for Use……………………………………………………. 14 І.6. Transport…….………………………………………………………………….. 15 CHAPTER ІІ. INSTALLATION AND OPERATION II.1.
  • Page 5 IV.4.4. Event Logs………………………………...…………………………….. 60 IV.4.5. Setup…………………………………………………………………….. IV.4.6. Game Setup…………………………………………………………….. IV.4.7. Service…………………………………………………………………… IV.5. Vega Blackjack Online Viewer System……………………………………….. IV.6. Vega Blackjack External History System…………………………………….. CHAPTER V. POSSIBLE PROBLEMS WITH THE OPERATION OF THE BLACKJACK TABLE V.1. Warnings which Appear on the Dealer Screen……………………………...
  • Page 6: Signs Used

    Vega Blackjack Service Manual SIGNS USED WARNING! This symbol warns about special conditions or situations on/in the Semi- electronic Blackjack Table, which should be handled with increased attention. NOTE! This sign gives important or additional information on the table, and the software.
  • Page 8: Chapter І. Introduction

    Vega Blackjack Service Manual CHAPTER І. INTRODUCTION I.1. General Description………………………………………………………………. I.2. Features……………………………………………………………………………. 10 I.3. Technical Data and Dimensions…………………………...……………………. 11 І.4. Main Components of Semi-electronic Blackjack Table……………………….. 13 І.5. General Conditions for Use……………………………………………………… 14 І.6. Transport…….…………………………………………………………………….. 15 ©2010-2011, Euro Games Technology Ltd.
  • Page 9: General Description

    Vega Blackjack Service Manual I.1. GENERAL DESCRIPTION Semi-electronic Blackjack Table, produced by Euro Games Technology Ltd., is a variant of the popular Black Jack game, or 21. The table gives a possibility for playing via computer system aid. The computer system consists of computers for the players, subordinate to the main computer for the dealer.
  • Page 10: Features

    Vega Blackjack Service Manual I.2. FEATURES І.2.1. General Features 6 ergonomic player seating positions, each equipped with 12” LCD-TFT  touch monitor; Separate 12” LCD-TFT touch monitor for the dealer;  Optional 19” LCD-TFT monitor displays dealt cards to game ...
  • Page 11: Technical Data And Dimensions

    Vega Blackjack Service Manual I.3. TECHNICAL DATA AND DIMENSIONS Producer: Euro Games Technology Ltd, Bulgaria Type:  EGT-BJТ1 Voltage:  230 V ~ Current:  2.0 А Frequency :  50 - 60 Hz Consumption  400 W Fuses:  F1 T3.15 А...
  • Page 12 Vega Blackjack Service Manual Fig.І.2. Overall Dimensions of the Semi-electronic Blackjack Table Weight : 350 kg Height: 1061 / 1603 (with 19” monitor) mm Width: 1474 mm Depth: 2186 mm ©2010-2011, Euro Games Technology Ltd.
  • Page 13: І.4. Main Components Of Semi-Electronic Blackjack Table

    Vega Blackjack Service Manual I.4. MAIN COMPONENTS OF THE BLACKJACK TABLE Fig.І.3. Main Components of the Semi-electronic Blackjack Table ©2010-2011, Euro Games Technology Ltd.
  • Page 14: General Conditions For Use

    Vega Blackjack Service Manual Description of the Components: 19" TFT monitor for additional information (optional) Money paddle kit Player module with 12" TFT monitor 12" TFT touchscreen monitor - Croupier Card reader Real card decks Card box Stepper Case for floating money - Float Tray 10.
  • Page 15: Transport

    WARNING! UPS device is not fixed to the table and it is transported separately. EGT is not responsible for damages caused during transport. WARNING! After transport or moving the table from a colder to a warmer room, it is necessary that it rests for at least two hours before plugged in, in order to avoid condensation.
  • Page 16: Chapter Іі. Installation And Operation

    Vega Blackjack Service Manual CHAPTER ІІ. INSTALLATION AND OPERATION II.1. Inspection of the Table………………………………………………………….. 17 II.2. Installation....................17 II.3. Safety Notes……………………………………………………………………… 18 II.4. Table Components Maintenance………………………………………………. 19 ©2010-2011, Euro Games Technology Ltd.
  • Page 17: Ii.1. Inspection Of The Table

    Vega Blackjack Service Manual II.1. INSPECTION OF THE TABLE Prior to installation the table is checked for damages caused by the transportation. NOTE! The producer is not responsible for damages caused by the transport of the table. The different modules and parts of the table are carefully inspected for their full presence and good condition.
  • Page 18: Ii.3. Safety Notes

    Vega Blackjack Service Manual II.3. SAFETY MEASURES  The Semi-electronic Blackjack table is realized as a device, having a class I protection against electrical damages according to the requirements, defined in EN 60950-1.  The Blackjack table can only be plugged in a bipolar contact with protection grounding of the electrical installation.
  • Page 19: Ii.4. Table Components Maintenance

    Vega Blackjack Service Manual II.4. TABLE COMPONENTS MAINTENANCE II.4.1. Central Control Computer and Local Control Computers Description: Accumulation of dust on the fans and processors radiator impairs their cooling and may become an obstacle for their normal operation. Recommended Maintenance Period: monthly.
  • Page 20: Chapter Iii. Hardware

    Vega Blackjack Service Manual CHAPTER III. HARDWARE III.1. General Description of the Semi-electronic Blackjack Table……………... III.2. Central Control Computer EXCITER® ............III.3. Local Control Computer…………............... 21 III.4. Monitors..................... III.5. Power Supply Units and Distributor………………………………………….. III.6. Counters Module..……………………………………………………………... III.7. Interface Module…….................
  • Page 21: Iii.1. General Description Of The Semi-Electronic Blackjack Table

    Vega Blackjack Service Manual III.1. GENERAL DESCRIPTION OF THE SEMI-ELECTRONIC BLACKJACK TABLE The semi-electronic Blackjack Table, produced by Euro Games Technology Ltd., is a variant of the popular Black Jack game, or 21. The table gives a possibility for playing via computer system aid. The computer system consists of computers for the players, subordinate to the main dealer computer.
  • Page 22: Iii.4. Monitors

    Vega Blackjack Service Manual III.4. MONITORS III.4.1. Client Monitor There are 6 client monitors connected to the table system. These monitors display the game of the players. Each player can place the bet and choose his conduct by touching various buttons on the screen of the corresponding monitor.
  • Page 23 Vega Blackjack Service Manual III.4.3. Additional Information Monitor (option) The additional monitor has an information function. It displays the current game condition, the player and dealer hands in the current game. The minimum and maximum bets are displayed on the screen if the game is not started.
  • Page 24: Iii.5. Power Supply Units And Distributor

    Vega Blackjack Service Manual III.5. POWER SUPPLY UNITS AND DISTRIBUTOR III.5.1. Power Supply Units There are 4 power supply units in the table. They assure DC power supplying of the table electronic components except for the additional information monitor. Producer: Mean Well;...
  • Page 25: Iii.6. Counters Module

    Vega Blackjack Service Manual III.6. COUNTERS MODULE Counters Module (accounting zone) Type: Counters Vega Purpose of Use:  counts the impulses, transferred by the control platform to the appropriate mechanical meters;  transfers information on condition of mechanical meters; ...
  • Page 26: Iii.7. Interface Module

    III.7. INTERFACE MODULE Blackjack Interface Board is specially developed from the specialists of EGT, which is used in each playing place and connects all its components - the monitor, the local computer, the lighting. The interface module serves for distribution of 12 V power supply voltage to the monitor, has outputs to the lighting and to the control computer.
  • Page 27: Iii.9. Mains Sensor

    Vega Blackjack Service Manual III.9. MAINS SENSOR Mains sensor reports if the power supply is failed and gives a sign about that to the UPS device. It is wound around the flex and is connected to the central computer. III.10. MODULE “CARD READER”...
  • Page 28: Iii.13 Fans

    Vega Blackjack Service Manual III.13. FANS The semi-electronic Blackjack table is equipped with 7 fans. The main fan - Main Fan 80x80 mm assures cooling of the whole table central air space and it is connected to the central computer. There are 6 smaller fans - 6 х FAN 60x60 mm in two groups, which are allocated to the first and to the sixth playing places and they assure air circulation inside the table.
  • Page 30: Chapter Іv. Software

    IV.3. Gaming Table Initial Setup…………………………………………………….. IV.4. Service Functions..................IV.4.1. Accounting…………………..…………………………………………... IV.4.2. Diagnostics..................IV.4.3. History……………………………………...……………………………. IV.4.4. Event Logs………………………………...…………………………….. 60 IV.4.5. Setup…………………………………………………………………….. IV.4.6. Game Setup…………………………………………………………….. IV.4.7. Service…………………………………………………………………… IV.5. Vega Blackjack Online Viewer System……………………………………….. IV.6. Vega Blackjack External History System…………………………………….. ©2010-2011, Euro Games Technology Ltd.
  • Page 31: Iv.1. Short Description Of The Table Work

    Vega Blackjack Service Manual IV.1. SHORT DESCRIPTION OF THE TABLE WORK The table has to be initialized and set before it starts to work. After that the table is ready for use. After the power supply is turned on, the software of the table starts.
  • Page 32: Iv.3. Gaming Table Initial Setup

    Vega Blackjack Service Manual At this procedure the electronic counters and other parameters will be reset. Then some parameters have to be set. IV.3. GAMING TABLE INITIAL SETUP IV.3.1. Initial Setup Screen If the table has been initialized, the screen with the initial settings will appear at the table starting.
  • Page 33 Vega Blackjack Service Manual IV.3.2. List of One-time Settable Parameters 1. "Setup → Monetary Settings” Menu a) Currency Code the currency bank code is inserted (for example: EUR). b) Base Player Denomination - [ Not Sеt, 1000.00, 500.00, 200.00, 100.00, - the monetary value of 1 50.00, 20.00, 10.00, 5.00, 2.00, 1.00, 0.50, 0.20, 0.10]...
  • Page 34: Iv.4. Service Functions

    Vega Blackjack Service Manual e) Player Surrender: - [Not Set/ Enable/ Disable/ Surrender on Player 16 and Dealer Ace After Initial Deal] f) 777 Bonus - [Not Set/ Enable/ Disable] g) 5-card Charlie Bonus - [Not Set/ Enable/ Disable] h) Hold Game End: -...
  • Page 35: Iv.4.1. Accounting

    Vega Blackjack Service Manual IV.4.1. Accounting IV.4.1.1. Table Accounting This page contains main statistics of the table. Data of the electronic counters are shown in two columns. The first column contains table data from the moment of the last clear of power-independent memory (NVRAM).
  • Page 36 Vega Blackjack Service Manual Parameters, displayed on this page:  Total Bet - total amount in money of all bets, done during a game and the bets deducted at a game cancellation;  Bet - sum of all placed bets at all gaming places and played in a game, net bet;...
  • Page 37 Vega Blackjack Service Manual IV.4.1.2. Bonus & Prizes Accounting „Bonus & Prizes Accounting“ screen consists of two parts: bonuses part and prizes part: The first part parameters:  5 Card Charlie Bonus  Total Paid - money, paid out to the players as a bonus winning at 5 Card Charlie Bonus ...
  • Page 38 Vega Blackjack Service Manual The second part shows the money by levels, paid out like a win to the player at 777 Prize and how many times the given level has been won. Over this part is written in gray whether 777 additional prize is enabled, or not (777 Prize is...
  • Page 39 Vega Blackjack Service Manual  Logic board door - Exciter metal case door;  Last Open - date and time of last Exciter metal case door opening;  Last Close - date and time of last Exciter metal case door closing;...
  • Page 40 Vega Blackjack Service Manual Page 2  Main door (power off) - information of condition of the main door at table power off;  Last Close - date and time of last main door closing at table power off; ...
  • Page 41 Vega Blackjack Service Manual  Last installed - date and time of last cash box installing at table power off;  Removed count - number of cash box removals at table power off;  Drop Door (power off) - information of condition of the drop door at table power off;...
  • Page 42 Vega Blackjack Service Manual IV.4.1.3. Error Accounting Registered errors of the table are displayed on this page. Parameters, displayed on this page: Page 1  Mechanical Meter - number of errors of the mechanical counters;  Touchscreen Errors - number of errors, occurred in the main computer touchscreen work;...
  • Page 43 Vega Blackjack Service Manual Page 2  Network Disconnect – how many times the normal communication between the main computer and each of clients computers is lost from the initialization moment of the table. There are 6 parameters for each of playing places.
  • Page 44 Vega Blackjack Service Manual IV.4.1.4. Clear Table Period Accounting Screen for electromechanical counters reset. In the centre of the screen the following message appears: “Touch button "Clear Period" to clear table period accounting meters” At pressing a Clear Period button only Table Period Accounting is reset.
  • Page 45: Iv.4.2. Diagnostics

    Vega Blackjack Service Manual IV.4.2. Diagnostics Tests and checks of different parameters of the table may be performed by using functions of these pages. IV.4.2.1. Doors and Keys Test This is a page for test of doors, mechanical locks, and battery condition.
  • Page 46 Vega Blackjack Service Manual Description of door color codes: - door opened Green - door closed Description of Cash Box condition: - Removed Green - Installed The same screen also displays the four mechanical locks with their appropriate names (shown in two different colors)
  • Page 47 Vega Blackjack Service Manual Power-independent memory battery condition information is also displayed as follows: - Low - low battery level Green - Operational - normal battery level IV.4.2.2. Card Image Scanner Test This is a page for test of the card scanner capacity for work.
  • Page 48 Vega Blackjack Service Manual IV.4.2.3. Video Test Display test page. The players and dealer screens adjustment is tested. \IV.4.2.4. Touch Screen Calibration The touch screen of the table has to be calibrated for normal work. If the touch screen is not calibrated, the settings of the parameters cannot be made. That...
  • Page 49 Vega Blackjack Service Manual To enter the calibration screen use the Calibration key. Put it in the socket of the table body. The following window will appear: Three targets and "TOUCH HERE!" sign appear consequently. The targets shall be consequently touched by the person, performing the calibration.
  • Page 50 Vega Blackjack Service Manual In case of error, must exit this screen and enter again by mains of the Calibration key. If the touch screen is changed with another one, it is necessary make a new setting (calibration) of the panel.
  • Page 51 Vega Blackjack Service Manual IV.4.2.5. Remote Accounting Test Tests for remote accounting via GSM modem.  Vendor - Producer of the device.  Model - Device model.  Serial No (IMEI) - Modem’s serial number.  Sim Id - SIM card’s serial number.
  • Page 52 Vega Blackjack Service Manual IV.4.2.6. Temperature Monitor Temperature control screen - displays information of: GPU Temperature;  CPU Temperature;  LB Temperature.  ©2010-2011, Euro Games Technology Ltd.
  • Page 53 Vega Blackjack Service Manual IV.4.2.7. Programs Versions  Game Version: - shows the game program version;  SHA1: - shows SHA1 value after CF SHA1 button touching;  MD5: - shows MD5 value after CF MD5 button touching. ©2010-2011, Euro Games Technology Ltd.
  • Page 54 Vega Blackjack Service Manual IV.4.2.8. External Logger Status Shows the external game history program status, external storages available in the system, the total capacity and free space respectively. Sizes are given in units of 1 kilobyte. ©2010-2011, Euro Games Technology Ltd.
  • Page 55: Iv.4.3. History

    Vega Blackjack Service Manual IV.4.3. History The History menu contains one submenu only: Play History - Visualization of played games. IV.4.3.1. Play History The screen below shows the first page of the given game history ©2010-2011, Euro Games Technology Ltd.
  • Page 56 Vega Blackjack Service Manual Page1 The page consists of the following parameters: At first row in green is written: Game X of Y - game number (X) of all played games (Y). The inscription in yellow shows the unit of the values colored in yellow on the page (money with the currency code).
  • Page 57 Vega Blackjack Service Manual Insurance: - the insurance value which the player has made. Appears only if there is an insurance in this game; Total Win: - shows the winning from the player game. The second column consists: The player scores, a special sign (at Double - D,...
  • Page 58 Vega Blackjack Service Manual Second page appears only if the hand of one or more players containing 6 or more cards. The game number of all played games, date and time of game start, the revenue, date and time of game end, the dealer result and full representation of the dealer and players hand are displayed on this page.
  • Page 59 Vega Blackjack Service Manual History of a game, stopped by Cancel Game (Canceled Game) ©2010-2011, Euro Games Technology Ltd.
  • Page 60: Iv.4.4. Event Logs

    Vega Blackjack Service Manual IV.4.4. Event Logs IV.4.4.1. All Events Log This window displays information on activity during the game, access to the table, errors in periphery devices and failures of the table. All events and errors in all categories are displayed in a table, which consists of columns with ID number, date and time of the event, description, and event data.
  • Page 61 Vega Blackjack Service Manual ©2010-2011, Euro Games Technology Ltd.
  • Page 62 Vega Blackjack Service Manual IV.4.4.2. Credit In Log This page displays information of last 20 additions of credit by a key. The ID number of the event, its date and time, and the money amount in appropriate currency are shown in the displayed table.
  • Page 63 Vega Blackjack Service Manual IV.4.4.3. Cashout Log This page consists a chronological list of all cash out events. The ID number of the event, its date and time, and the money amount in appropriate currency are shown on the screen.
  • Page 64 Vega Blackjack Service Manual IV.4.4.4. External Log Log This page displays information of last 20 registered problems in the external game history system which are reported like Warnings. The ID number of the event, its date and time, and description of the occurred problems are shown on the screen.
  • Page 65 Vega Blackjack Service Manual IV.4.4.5. Float Tray Log This page consists a chronological list of all money, adding and removing from the float tray of the table. The ID number of the event, its date and time, and the money amount in appropriate currency are shown at the screen.
  • Page 66: Iv.4.5. Setup

    Vega Blackjack Service Manual IV.4.5. Setup ©2010-2011, Euro Games Technology Ltd.
  • Page 67 Vega Blackjack Service Manual IV.4.5.1. Common Hardware A screen for remote accounting device setup. It is not supported in the current version. ©2010-2011, Euro Games Technology Ltd.
  • Page 68 Vega Blackjack Service Manual IV.4.5.2. Monetary Settings The parameters, listed below are one-time settable parameters and can be changed only after re-initialize: Currency Code - the bank code of the currency, used by the table  (EUR), inserts; Base Player Denomination - Not Sеt, 1000.00, 500.00, 200.00, ...
  • Page 69 Vega Blackjack Service Manual When Min Initial Buy-In Credit = 0, it is not taken account, therefore not be displayed on the BUY CREDIT player’s screen and in the calculator. In the case of positive set value, it is displayed in the calculator at buying the credit. Minimal Buy- In Credit field is displayed at initial buying a credit from a player.
  • Page 70 Vega Blackjack Service Manual Counter 1 - counts total of money, inserted in the table, purchased credit; Counter 2 - counts total of money, paid out by the dealer; Counter 3 - counts the money, placed by the player and restored at game cancellation;...
  • Page 71 Vega Blackjack Service Manual Formats: Data - dd.mm.yy Time - HH:MM:SS IV.4.5.5. SAS SAS protocol is set in this page. SAS Address - Machine address in SAS network - three-digit number  Legacy Handpay Reporting - Enable, Disable  Game Play Exception - Enable, Disable ...
  • Page 72 Vega Blackjack Service Manual IV.4.5.6. Serial Number Serial Number: 0 - only digits can be inserted here, the serial number is an one-time settable parameter. ©2010-2011, Euro Games Technology Ltd.
  • Page 73 Vega Blackjack Service Manual IV.4.5.7. MAC Addresses The client computers have to be registered in the main computer. This process associates a client computer at a given place. The setting operator has a responsibility to arrange properly the places of the client computers.
  • Page 74: Iv.4.6. Game Setup

    Vega Blackjack Service Manual IV.4.6. Game Setup ©2010-2011, Euro Games Technology Ltd.
  • Page 75 Vega Blackjack Service Manual IV.4.6.1. Game Rules Game rules are set in this page.  Player Insurance On Dealer First Card: - Not Set/ Value 7 and Above/ Ace only - determines the minimum value of dealer card, at which the insurance is offered to the player;...
  • Page 76 Vega Blackjack Service Manual  Split Aces: - Not Set/ Enable/ Disable - enables (Enable) or not (Disable) the player to make splitting of Aces.  Resplit Aces: - Not Set/ Enable/ Disable - enables (Enable) or not (Disable) the player to make splitting of Aces if he is already split Aces once.
  • Page 77 Vega Blackjack Service Manual WARNING! Value 0.00 is valid value for a prize. If value 0.00 is inserted for one of the prizes, it will be visualized on the additional monitor and the player will win a prize with 0.00 value when the conditions are met. This value is not accounted in Winning Hits in Bonus &...
  • Page 78 Vega Blackjack Service Manual Maximum Bet - 1 to 1 000 000 - maximum bet in credits, which the player can place for participation in a game. The set value cannot be less than Minimum Bet. Max Credit Allowable to player without authorization - This is the maximum credit in money, which the player can purchase from the dealer.
  • Page 79 Vega Blackjack Service Manual IV.4.6.3. Default Language Page for default language set at the gaming places. Language: English/ Bulgarian At starting all messages on the clients screens are written in the set language. At the client places with credit and changed language as in a game, canceled at failed power, all the messages are written in the language, selected by the player.
  • Page 80: Iv.4.7. Service

    Vega Blackjack Service Manual IV.4.7. Service ©2010-2011, Euro Games Technology Ltd.
  • Page 81 Vega Blackjack Service Manual IV.4.7.1. Float Tray In The float tray serves for paying out the money to the players at leaving the table. The manager of the casino loads the float tray with money. He enters to Float Tray In screen by Manager key to certify the loading at the machine. This screen adds the new value to the extant one.
  • Page 82 Vega Blackjack Service Manual IV.4.7.2. Float Tray Out Similar to Float Tray In screen is the Float Tray Out screen. This screen subtracts the new value from the extant one. To take out money from the case the manager has to insert the accurate credit value.
  • Page 83 Exit button and may return back to the main menu. Otherwise, it is necessary to phone to the EGT Service and tell the operator your Base Code. The operator will give you your activation code in reply, which code shall be entered into Enter Code field.
  • Page 84: Iv.5. Vega Blackjack Online Viewer System

    The system allows monitoring of the game in real time on the computer screen via the Vega Blackjack Online Viewer program. The computer which loads the program may be located away from the table and even in an another room.
  • Page 85 Vega Blackjack Service Manual By double click on any of the places, its box is enlarged to more clearly track the status of this gaming place. ©2010-2011, Euro Games Technology Ltd.
  • Page 86 IV.5.2. Online Viewer Computer Connection to the Table and IP address Setting. The computer (PC) with Vega Blackjack Online Viewer program is connected to the table via LAN cable. The cable is plugged to the LAN port of the PC and to the 8 WAY LAN SWITCH of the table which connects the control computer and local gaming places computers in 10/100 MBit Ethernet network.
  • Page 87 Vega Blackjack Service Manual Network Connections window opens. Choose Local Area Connection icon there by right mouse button and Properties: Mark Internet Protocol (TCP/IP) in Local Area Connection Properties window and click the Properties button. Choose Obtain an IP address automatically option and click OK button.
  • Page 88: Iv.6. Vega Blackjack External History System

    Software of the table;  External mass storage - USB Portable Compact Flash;  Software for history review on the external computer - Vega Blackjack History Browser. IV.6.2.2. Software for History Review on the External Computer WARNING! Operator has to transfer information from mass storage to hard disk. This is done in order to expedite the analysis of information from the program and to maintain a copy of the information.
  • Page 89 Vega Blackjack Service Manual operator specifies directory, containing history the games to analyze them. When the analysis completes, a list of the games appears. Each game has a number (Game #) and games are ordered by release date time (Started...
  • Page 90 Vega Blackjack Service Manual When the game is confirmed by pressing Enter, its history, in a manner similar to that in service function - Play History, is shown in the box under the list of games. Additionally, in the upper left corner of the screen, table and game numbers (Table # хххх...
  • Page 91 Vega Blackjack Service Manual IV.6.2.3. External Mass Storage The external mass storage is a portable memory - USB Compact Flash memory, which implies high reliability and long lifetime, but only under certain conditions. The use of this form has some limitations described below.
  • Page 92 Vega Blackjack Service Manual  it is recommended that the regularity of the transfer of information to be related to the workload of the table: 1 week for laden table, 1 month for the rest. In any pulling the flash drive, transfer the data from the flash...
  • Page 93 1001 CHUNKFILE_OPEN_ERROR - can not create a file in the folder. Solution: restart will eliminate the problem but you have to report the error in EGT service. 1002 CHUNKFILE_WRITE_ERROR - can not write in the history file. Solution: Change the flash drive or check for errors with flash drive.
  • Page 94: Chapter V. Possible Problems With The Operation Of

    Vega Blackjack Service Manual CHAPTER V. POSSIBLE PROBLEMS WITH THE OPERATION OF THE BLACKJACK TABLE V.1. Warnings which Appear on the Dealer Screen…………………………… V.2. Error Messages, which Appear on the Client Screen……………………. V.3. Other Problems that Can Arise During Operation ........
  • Page 95: Warnings Which Appear On The Dealer Screen

    Vega Blackjack Service Manual V.1. Warnings which Appear on the Dealer Screen V.1.1. Exceeding of “Max Credit Allowable to user without notification” limit If the effective credit is exceeded set credit limit, then on the dealer screen a warning will appear and a Cancel area for touching as well. The message is:...
  • Page 96 Vega Blackjack Service Manual V.1.2. Exceeding of “Max Credit Saleable by user without notification” limit When the current credit is paid out and it is exceeded set one, then at entering in a calculator mode a warning appears and the dealer cannot refuse the operation.
  • Page 97 Vega Blackjack Service Manual V.1.3. Power Failure The power of the table is possible to fall away during a work. In this case the UPS device is turned on and supports the power supply until the current game finishes and all players’ credits are paid out. After that the table is turned off until a normal power is restored.
  • Page 98 Vega Blackjack Service Manual Dealer prompts players to demand payment of money. ©2010-2011, Euro Games Technology Ltd.
  • Page 99 Vega Blackjack Service Manual At shortage of money in the float tray for payment the number of the players place is colored in red. The manager has to load the float tray and the payment will be possible. When the last player receives his credit, the message is changed in:...
  • Page 100 Vega Blackjack Service Manual To save UPS from overloading and full discharging, it has to work for minimum of time. To follow UPS device exploitation enter All Events Log menu and see the time of the event report for UPS switching on. If there has been an active game, then it should been finished, paid out the credits and switched off the table.
  • Page 101 Vega Blackjack Service Manual UPS device can be tested by entering the screen Doors and Keys Test. Under the UPS label captions appear consistent with the state of the UPS: Engaged - means that the UPS device is active and powers the table;...
  • Page 102 Vega Blackjack Service Manual If the unrecognized card is for a player: It is written: „This card is for PLAYER” and the gaming place number in yellow. If the player has more than one hand is written also: HAND and the hand number in yellow.
  • Page 103 Vega Blackjack Service Manual Under the inscriptions the dealt player’s cards are shown and „?” sign on the unrecognized card place after them. If the card are more than 12, only the last 12 card are displayed, and „...”sign before them.
  • Page 104: Error Messages Which Appear On The Client Screen

    Vega Blackjack Service Manual V.2. Error Messages which Appear on the Client Screen When an error arises, a red window appears on the screen in which the code of the error and „TABLE IS DISABLED FOR PLAY“ text are written.
  • Page 105 Vega Blackjack Service Manual When the power of the table is failed and the UPS device starts, the message for table closing appears on condition that there is not credit on the place. ©2010-2011, Euro Games Technology Ltd.
  • Page 106 Vega Blackjack Service Manual When the power of the table is failed and the UPS device supplies the table, the message for cash out the credit (if there is such) appears on the screen. During a game, this message appears only on the dealer screen.
  • Page 107 Vega Blackjack Service Manual  Error before starting a game:  Error if the player has no credit: ©2010-2011, Euro Games Technology Ltd.
  • Page 108: Other Problems That Can Arise During Operation

    Vega Blackjack Service Manual  Error if the player has a credit: V.3. Other Problems that Can Arise During Operation It is possible an effects of strong static electricity to provoke a short-term disconnection (up to 3-4 sec.) of the touchscreen some of the clients places.
  • Page 110: Chapter Vi. Attachments

    Vega Blackjack Service Manual CHAPTER VI. ATTACHMENTS VI.1. Modular Diagram of Components…………………………………………… VI.2. Electric Wiring Diagram.….………………………………………………….. ©2010-2011, Euro Games Technology Ltd.
  • Page 111: Vi.1. Modular Diagram Of Components

    Vega Blackjack Service Manual VI.1. MODULAR DIAGRAM OF COMPONENTS ©2010-2011, Euro Games Technology Ltd.
  • Page 112: Vi.2. Electric Wiring Diagram

    Vega Blackjack Service Manual VI.2. ELECTRIC WIRING DIAGRAM ©2010-2011, Euro Games Technology Ltd.
  • Page 113: Chapter Vii. Contacts

    Head Office Address 4 Maritsa Str. Vrana-Lozen-Triugulnika Pancharevo Region 1151 Sofia, BULGARIA EGT Technical Support - Head Office Phone: +359 2 890 24 68 Fax: +359 2 890 24 88 Mobile: +359 896 71 02 72 e-mail: tech-service@egt-bg.com EGT Sales - Head Office...

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