EMMO TROBIC PRO Owner's Manual

Hide thumbs

Table Of Contents

Quick Links

Download this manual

EMMO TROBIC PRO

OWNER'S MANUAL

Table of Contents

Need help?

Do you have a question about the TROBIC PRO and is the answer not in the manual?

Questions and answers

Summary of Contents for EMMO TROBIC PRO

Page 1 EMMO TROBIC PRO EMMO TROBIC PRO OWNER'S MANUAL...
Page 2: Service And Support
Preface An Important Message From EMMO Thank you for choosing EMMO. Congratulations on your purchase of a new TROBIC Pro. This document is intended as a short introduction to your new e-bike. It contains essential safety, performance and ser- vice information. Please read and understand this manual fully before assembling and riding your bike. Be sure to watch the offical EMMO TROBIC Pro assembly video available at https://emmo.ca/pages/e-bike-assembly-guide.
Page 3: Table Of Contents
Content About This Manual �� 5 About EMMO �� 6 Rules and Regulations �� 7 Safety Disclaimer �� 10 Description �� 13 Schematic Diagram �� 13 Diagonal View....................................13 Handlebar Attachments ................................14 Geometry ....................................15 Specification .....................................16 Control Buttons ..................................17 Operation Guide �� 18 Speedometer &...
Page 4 Function Summary ...................................21 Error Codes ....................................29 Adjusting the Seat Height �� 30 Adjusting the Saddle Position �� 31 Battery �� 32 Battery Level Indicator ................................33 Fuse ......................................34 Charging port ....................................36 Battery Lock ....................................37 Battery Safety Precautions ..............................40 Disposal .....................................41 Storage & Maintenance ................................42 Charger ��...
Page 5 Charger Plug ....................................47 Charging Precautions ................................48 Gear Shifter �� 51 Throttle �� 52 Adjusting the Suspension Fork �� 53 Praking Brake �� 54 Rear Differential �� 55 Cleaning / Lubricating the Chain �� 56 Tire Pressure �� 57 Serial Number �� 58 Frame Number ..................................58 Motor Number ...................................59 Trouble Shooting ��...
Page 6: About This Manual
About This Manual This document is intended as a short introduction to your new e-bike. It contains important safety, performance and service information. Read and understand it along with the information provided during the on-delivery instructions before using the product. Pay special attention to the safety messages as shown here, and keep the manual handy for future reference. WARNING: Warning about a situation that can cause death, serious physical injury and or heavy material damage if one does not obey the safety instructions.
Page 7: About Emmo
Backed by our comprehensive warranty, we ensure riders are confident in the purchase of their Emmo. Emmo believes that a greener future is not only possible, it’s necessary, and we want to do our part to build greener communities by making e-bikes more accessible.
Page 8: Rules And Regulations
Rules and Regulations According to Canada’s Motor Vehicle Safety Regulations ( MVSR ). A qualified e-bike (defined as Power Assist Bicycle) must meet the following requirements: • The e-bike must have operational pedals • Upper wattage limit for the motor is 500W •...
Page 9: Useful Links
Rules and Regulations Useful links: E-Bike Regulations in Ontario: https://www.ontario.ca/page/riding-e-bike E-Bike Regulations in British Columbia: https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/151_2002 E-Bike Regulations in Alberta: http://www.transportation.alberta.ca/content/doctype45/production/mopedpowerbikes.pdf E-Bike Regulations in Manitoba: https://web2.gov.mb.ca/laws/statutes/ccsm/h060e.php E-Bike Regulations in Saskatchewan: https://www.sgi.sk.ca/motorcycle/-/knowledge_base/motorcycle-handbook/power-assisted-bicycles1 E-Bike Regulations in Quebec: https://saaq.gouv.qc.ca/en/road-safety/modes-transportation/electric-bike E-Bike Regulations in New Brunswick: https://www2.gnb.ca/content/gnb/en/services/services_renderer.200814.Motor_Vehicle_Registration.html...
Page 10 E-Bike Regulations in Nova Scotia: https://novascotia.ca/just/regulations/regs/mv18786.htm E-Bike Regulations in Prince Edward Island: hhttps://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/power-assisted-bicycles Know and obey all relevant local laws It is your responsibility to research and understand relevant laws where you ride your bike. Such laws may cover required helmets and safety gear, required lights and reflectors, required hand signals, where you can legally ride a bike (bikes and ebikes may have different restrictions), how fast you can go, what (if any) cargo or passengers you can carry, rider age, and more.
Page 11: Safety Disclaimer
Safety Disclaimer This manual contains important safety, performance and service information� Read and understand it along with the information provided during the on-delivery instructions before using the product, and keep it for reference� Ensure that you comprehend all instructions and safety notes/ warnings� WARNING: Ensure the bike fits you properly before use.
Page 12 EMMO. Contact us if you have any question or concern. WARNING: E-Bikes and e-bike parts have strength and integrity limitations.
Page 13 In no event shall EMMO be responsible for any direct, indirect or consequential damages, including without limitation, personal injury, property damage, or economic losses, whether based on contract, warranty, neg-...
Page 14: Description
Description 1. Schematic Diagram a� Diagonal View Rear Rack Chain Battery Seat Cushion Pedal Crank Pedal Handlebar Front Basket Headlight Front Fender Front Adjustable Shock Front Rim with Motor Front Brake Disk Derailleur Tire Valve Rear Brake Disk Rear Rim...
Page 15: Handlebar Attachments
Description 1. Schematic Diagram b� Handlebar Attachments Left Brake Lever Control Buttons Bell Speedometer Gear Shifter Throttle Right Brake Lever...
Page 16: Geometry
Description 1. Schematic Diagram c� Geometry Geometry handlebar Height Range 108 cm -118 cm / 42�5” - 46�45 ’’ 33 cm x 27 cm x 14 cm / 13” x 10�6’ ’ x 5�5 ’’ Front Basket Dimension Reach Distance 35 cm / 13�8”...
Page 17: Specification
Description 1. Schematic Diagram d� Specification Motor Charging time Peak 750W Geared Hub Motor (Continuous 500W) 3 - 10 Hours Riding Modes Display Up to 9 Level of Pedal-Assit ; Thumb Throttle Power Digital LCD colorful Back - Lighted Speedometer Net Weight Lights and Signals 40kg/90lbs...
Page 18: Control Buttons
Description 1. Schematic Diagram e� Control Buttons Press to increase the power assist Plus Button level. Information Press to switch between different trip Button information. Hold the button for 1 second to turn Power Button on the display and controller. Hold the button for 1 second to turn off.
Page 19: Speedometer & Control
Operation Guide 1. Speedometer & Control a� Display...
Page 20 Operation Guide 1. Speedometer & Control a� Display Battery Level Indicator Indicates the current battery level. Battery Percentage Indicates the current battery level. Lights up when a fault is detected. Refer to page 27 for details about error Error Indicator codes.
Page 21: Powering On
Operation Guide 1. Speedometer & Control b� Powering On Power On/Off Hold the POWER button for 1 second to turn on the display and controller.To turn off, hold the POWER button for 1 second. The e-bike will automatically power off if it is idle for 10 minutes. NOTICE: The auto shutdown function can be modified in settings.
Page 22: Function Summary
Operation Guide 1. Speedometer & Control c� Function Summary Trip Information Press the "i" button to cycle between the different trip information. The mode cycles as follows: • Trip Distance: Show the distance travelled for the current trip. • Odometer: Displays the total distance travelled by the ebike. •...
Page 23 Operation Guide 1. Speedometer & Control d� Function Summary Changing the Pedal Assist (PAS) Level After starting up, press the “+” button or “-” button to increase/decrease the PAS level. The assist level ranges from 0-5, with no power output at level 0. Level 1 is the lowest power, and level 5 is the highest power.
Page 24 Operation Guide 1. Speedometer & Control d� Function Summary Walking Assist When the bike is at PAS level 0 and stationery, hold the "-" button to activate walking assist (fig.1). The e-bike will be running at the constant speed of 6 km/h and displays the " "...
Page 25 Operation Guide 1. Speedometer & Control d� Function Summary Battery Level Indicator The battery level indicator consists of a 5 segment display and a percentage display. The 5-segment display will blink when the battery is low, which indicates that you should charge your e-bike's battery immediately.
Page 26 Operation Guide 1. Speedometer & Control d� Function Summary Changing Settings 1� Press and hold the "+" and "-" button for 2 seconds to enter the settings menu. 2� Use the “+” button or the “-” button to navigate among different setting options.
Page 27 Operation Guide 1. Speedometer & Control d� Function Summary Reset Trip Distance 1� Navigate to "tC". The number below should be flashing with "1". 2� Press the "i" button to enter the settings. 3� Use "+" and "-" button to navigate between "tC-y" and "tC-N". Choose "tC-y" (fig. 2) if you want to reset the trip distance, and "tC-N"...
Page 28 Operation Guide 1. Speedometer & Control d� Function Summary Backlight brightness settings 1� Navigate to "bL" (fig.1). The number below should be flashing with "2". 2� Press the "i" button to enter the settings. 3� Use "+" and "-" button to navigate between brightness level "bL-1", "bL-2"...
Page 29 Operation Guide 1. Speedometer & Control d� Function Summary Speedometer Units settings 1� Navigate to “Un”. The number below should be flashing with "3". 2� Press "i" button 3� Move the cursor to select the desired brightness level. 4� Press the 'i' button to save the settings. Return to the main menu by pressing 'i' again.
Page 30: Error Codes
Operation Guide 1. Speedometer & Control d� Function Summary Error Code If your e-bike is malfunctioning, an error code will flash on the display. Refer to the list below for a list of the error codes. Error Code Error Description Controller Failure Communication Failure Motor Hall element failure...
Page 31: Adjusting The Seat Height
Operation Guide 2. Adjusting the Seat Height TENSION ADJUSTING OPEN CLOSED • Unlock the seat clamp, loosen the tension adjusting nut. • Adjust the seat height to your preferred position and lock the clamp. • Align the clamp opening with the notch in the seat tube and close the clamp lever fully. •...
Page 32: Adjusting The Saddle Position
Operation Guide 3. Adjusting the Saddle Position LOOSEN TIGHTEN • Loosen the bolt at the bottom. • Adjust the saddle tilt by pressing down on the front or rear of the saddle. • Tighten the bolt to secure the saddle. WARNING: The seat clamp bolt must be tightened to the required torque value indicated on the seat post with proper tools.
Page 33: Battery
Operation Guide 4. Battery Battery Level Indicator Fuse With Lid Battery Charging Port With Lid Battery Lock...
Page 34 Operation Guide 4. Battery a� Charge Indicator Hold the POWER button to see the current battery level. Full Empty POWER BUTTON...
Page 35: Fuse
Operation Guide 4. Battery b� Fuse The e-bike battery fuse is a safety feature that protects the e-bike’s electrical system from damage due to overcurrent or short circuits. It interrupts the flow of electricity when it exceeds a certain level, pro- tecting the battery and other parts from damage and preventing hazards like fire.
Page 36 Operation Guide 4. Battery b� Fuse How to change a battery fuse: • Locate the fuse cover, which is located on the battery. • Use a cross screwdriver to remove the fuse cover. • Carefully remove the old fuse from the cover by gently pulling it out. •...
Page 37 Operation Guide 4. Battery c� Battery Charging Port with Lid To open the charging port lid, simply and rotate it as shown.
Page 38: Battery Lock
Operation Guide 4. Battery d� Battery Lock Power On Power Off Battery Lock (push) This is a three-position switch that is located on the battery: • Power On • Power Off • Battery Lock...
Page 39 Operation Guide 4. Battery f� Battery Lock How to Remove the Battery I. Remove the seat post. II. Insert the key and push the key in III. Lift the battery up and remove and turn to unlock position. it carefully.
Page 40 Operation Guide 4. Battery f� Battery Lock How to Install the Battery I. To reinsert the battery, make sure the II. Lock the battery. III. Insert the seat post and close battery goes along the battery rail . the clamp.
Page 41: Battery Safety Precautions
Operation Guide 4. Battery e� Battery Safety Precautions • Be sure to use the original/compatible battery (approved by EMMO). Using batteries from other brands may lead to severe accidents. • Inspect the battery for any damage, leaking, overheating or smoking.
Page 42: Disposal
Used batteries must be treated as hazardous waste. • Batteries must be disposed of in accordance with the the regulations set forth by your local govern- ment/organizations. • service@emmo.ca In case of uncertainty, please contact EMMO customer service department at...
Page 43: Storage & Maintenance
Operation Guide 4. Battery g� Storage & Maintenance • For storage, please disconnect the battery from the bike and charge the battery on a regular basis (at least once a month). • Battery packs and chargers need to be stored in a clean, dry, well ventilated place, avoid contact with corrosive material, and keep them away from heat and fire.
Page 44: Charger
Operation Guide 5. Charger Charging Indicator Charger Specification Label Power Cord Socket Power Cord Charging Plug...
Page 45 Operation Guide 5. Charger a� Charging Indicator Charging Indicator Explanation: • During charging, the indicator will turn red. • The indicator will turn green when the battery is fully charged. NOTICE: If the charger gets warm during regular use, this is normal and is no cause for concern.
Page 46 Operation Guide 5. Charger b� Charger Specification Label...
Page 47: Connecting The Charger
Operation Guide 5. Charger c� Power Cord Socket d� Power Cord Connecting the charger: • Plug the power cord into the socket of the charger as shown. WARNING: DO NOT plug the power cord directly to the bike/battery. High voltage may damage the bike/ battery and cause severe iniury.
Page 48: Charger Plug
Operation Guide 5. Charger e� Charger Plug How to charge: • The charging port is located on the battery. (Refer to “Battery Charge Port with Lid“on Page 34.) • Open the charging port lid and plug in the charger. • Plug the charger into a regular 110V wall outlet.
Page 49: Charging Precautions
Charging Precautions WARNING: • You must use the compatible charger (approved by EMMO) to charge the battery. • DO NOT submerge or allow the charger to be submerged in water or any liquid. • DO NOT use the charger if the cord becomes frayed, has exposed solution or wires, or shows any damage.
Page 50 Operation Guide 5. Charger a� Charging Precautions WARNING: • Never leave a charging battery unattacheded and avoid charging the battery for more than 12 hours at a time. • Always charge in a dry, indoor area between 50°F - 77°F (10°C - 25°C)， away from direct sunlight, dirt, or debris.
Page 51: Gear Shifter
Operation Guide 6. Gear Shifter Push the upper lever to raise the gear (smaller numbers). Push the button to lower the gear (bigger numbers).
Page 52: Throttle
Operation Guide 7. Throttle Gently push the throttle lever downwards to accelerate. WARNING: DO NOT press the throttle if you are not ready to ride. DANGER: Slow down when making turns to avoid falling over.
Page 53: Adjusting The Suspension Fork
Operation Guide 8. Adjusting the Suspension Fork The suspension fork can move up and down to cushion bumps, which can make riding on a rough road or trail smoother and more comfortable. • Locking the fork creates a rigid fork, which can yield higher efficiency while pedaling and a more predictable ride depending on conditions such as terrain and cargo load.
Page 54: Parking Brake
Operation Guide 9. Parking Brake How to Clean the Chain: • Put the bike on a service stand or lean the bike on the kick/side stand. Make sure the back wheels are off the ground. • Locate the chain underneath the rear cargo basket. •...
Page 55: Rear Differential
Operation Guide 10. Rear Differential To Engage the parking brake: • Pull the brake lever towards the handlebar. • Push the locking mechanism forward while holding the brake lever. • Release the brake lever, keeping the locking mechanism in place to engage the brake.
Page 56: Cleaning / Lubricating The Chain
Operation Guide 11. Cleaning / Lubricating the Chain The rear differential is located on the rear wheel axe. The differential moderates the rotation of the two back wheels, significantly reducing slippage during turns or when traveling on uneven surfaces. This eh- hancement ensures greater stability and improved handling, making for a safer and more controlled rid- ing experience.
Page 57: Tire Pressure
Operation Guide 12. Tire Pressure It is recommended to check the tire pressure on a regular basis to keep things at their best working conditions. 30 PSI I. Locate the valve on the rim. II. Remove the valve cap. III. Use an air pump with gauge to adjust the tire pressure to 30 PSI.
Page 58 Operation Guide 12. Tire Pressure • Ride comfort • Travel distance WARNING: • You MUST inflate the tire to the recommended tire pressure before the first ride. Failure to do so may damage your bike and void your warranty. • DO NOT over-inflate, as this could damage the tire or wheel.
Page 59: Serial Number
Operation Guide 13. Serial Number a� Frame Number FRAME NUMBER Find the Frame Number: • The frame number is engraved on the neck of the frame.
Page 60: Motor Number
Operation Guide 13. Serial Number b� Motor Number Located on the motor. EN140MKM0009 The motor number could be located at the following locations: • Location 1: On the motor cover plate. • Location 2: Behind the sprocket on the motor.
Page 61: Troubleshooting
Troubleshooting Potential Issues/Errors Most Common Way To Solve Issue Battery not fully seated in tray Install battery correctly Insufficient battery power Recharge/test the battery. Faulty connections Reinstall or test the battery/wiring. Improper turn on sequence Clean and reconnect connectors Brakes are applied Restart the ebike.
Page 62 Tighten, repair, or replace Battery damaged Replace Charger not well connected Adjust the connections Charger damaged Replace Wiring damaged Repair or replace Blown charger fuse Replace charger fuse NOTICE: If you have any questions, please contact your local EMMO dealer.
Page 63: Recommended Torque Values
Recommended Torque Values Area Tool Rec� torque Stem clamp bolts 5 mm Allen 10 Nm Stem faceplate bolts 5 mm Allen 6 Nm Stem angle adjustment bolt (side) 5 mm Allen 12 Nm Stem angle adjustment bolt (bottom) 5 mm Allen 15 Nm Handlebar Speedometer clamp bolts...
Page 64 Recommended Torque Values Controller mounting bolts 6 mm Allen 3 Nm tighten Frame Downtube Frame cable cover bolts 2.5 mm Allen securely; do not overtighten Rear axle nuts 18 mm wrench 40 Nm Torque arm bolt 4 mm Allen 5 Nm Rear dropout Derailleur hanger mounting bolt 5 mm Allen...
Page 65 Tools and Torque Values 5 mm Allen and Headlight/front fender mounting bolt 6 Nm 10 mm wrench Accessories Fender mounting bolts (except at headlight) 4 mm Allen 6 Nm Replaceable rear rack mounting bolts 5 mm Allen 6 Nm...
Page 66: Riding Guide
Riding Guide 1. Checking List Before Riding • Whether the handlebar is stable and turns smoothly when turning. • Whether the right and left switches on the handlebar works properly or not. • Whether the throttle works properly or not. •...
Page 67: Warranty Policy
Any warranty is extended to the original owner with the original purchase paperwork. This portion does not cover the purchase of parts or the purchase of products sold by Emmo Inc that is not an electric bike, electric scooter ebike, electric motorcycle style ebike, electric mobility scooter, kick-style electric scooter, or ride-on toy.
Page 68 Please consult your Emmo dealer for more details of the parts policies. • Shipping Damage: Emmo Inc will not be held responsible for any lost, stolen, or damaged items due to any delivery services or courier actions� Report any damage to Emmo Inc within 7 days of receiving the part with pictures for any shipping damage and proof of purchase�...
Page 69 • For repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included� Emmo Inc is not responsible for items modified from its intended use or purpose resulting in damage to the ebike or injury to the customer or third party�...
Page 70: Leave Us A Review
Leave us a review By sharing your experience with EMMO, you can extend your warranty for an extra 3 months for FREE� Your review will help us to continue providing great products and services, and help others understand how EMMO can make their life greener.
Page 71: Contact Us
Contact Us LOCATION EMMO Mississauga EMMO Toronto 1224 Dundas St E, Unit 6 438 Spadina Ave, Unit 2 Mississauga, ON L4Y 2C5 Toronto, ON M5T 2G8 Canada Canada EMMO Vaughan Toronto Service Center 1750 Steeles Avenue West, Unit 15-17 8 Oxford Street...

EMMO TROBIC PRO Owner's Manual

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for EMMO TROBIC PRO

Summary of Contents for EMMO TROBIC PRO