EMMO PARALO PRO Owner's Manual
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EMMO PARALO PRO Owner's Manual

EMMO PARALO PRO Owner's Manual

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EMMO PARALO PRO
EMMO PARALO PRO
OWNER'S MANUAL
Ver.1.1
1
1

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  • Page 1 EMMO PARALO PRO EMMO PARALO PRO OWNER'S MANUAL Ver.1.1...
  • Page 3 Preface An Important Message From EMMO Thank you for choosing EMMO. Congratulations on your purchase of a new Paralo Pro. This document is intended as a short introduction to your new e-bike. It contains essential safety, performance and ser- vice information. Please read and understand this manual fully before assembling and riding your bike. Be sure to watch the offical Emmo Parallo Pro assembly video available at https://emmo.ca/pages/e-bike-assembly-guide.

  • Page 4: Table Of Contents

    Content About This Manual ..........................6 About EMMO ............................7 Rules and Regulations ........................8 Safety Disclaimer ..........................11 Description ............................14 Schematic Diagram ................................... 14 Side View ......................................14 Handlebar Attachments ..................................15 Lights and Horn Controls ................................16 Operation Guide (Vr.3.0) ........................17 Speedometer &...
  • Page 5 Bluetooth APP ......................................45 Restore .........................................46 OTA ........................................47 Operation Guide (Vr.2.0) ........................49 Speedometer & Control ................................49 Display ........................................49 Navigation ......................................51 Control Function ....................................52 Function Summary ....................................53 Bluetooth APP ......................................78 Error Code ......................................81 Battery ....................................... 83 Battery Strength Indicator ..................................84 USB Port .......................................85 Discharging port ....................................86 Battery Lever ......................................87...
  • Page 6 Battery Lock ......................................89 Battery Safety Precautions ................................92 Disposal ........................................93 Storage & Maintenance ..................................94 Charger ...................................... 95 Charging Indicator....................................96 Charger Specification Label ................................97 Power Cord Socket .....................................98 Power Cord ......................................98 Charger Plug ......................................99 Charging Precautions ..................................100 Gear Shifter....................................101 Throttle ....................................102 Adjusting the Suspension Fork ...............................
  • Page 7 Serial Number ..................................108 Riding Guide ........................... 115 Checking List Before Riding ..............................115 Warranty Policy ..........................116 E-Bike Registration ......................... 119 Contact Us ............................121...

  • Page 8: About This Manual

    About This Manual This document is intended as a short introduction to your new e-bike. It contains important safety, performance and service information. Read and understand it along with the information provided during the on-delivery instructions before using the product. Pay special attention to the safety messages as shown here, and keep the manual handy for future reference. WARNING: Warning about a situation that can cause death, serious physical injury and or heavy material damage if one does not obey the safety instructions.

  • Page 9: About Emmo

    Backed by our comprehensive warranty, we ensure riders are confident in the purchase of their Emmo. Emmo believes that a greener future is not only possible, it’s necessary, and we want to do our part to build greener communities by making e-bikes more accessible.

  • Page 10: Rules And Regulations

    Rules and Regulations According to Canada’s Motor Vehicle Safety Regulations ( MVSR ). A qualified e-bike (defined as Power Assist Bicycle) must meet the following requirements: • The e-bike must have operational pedals • Upper wattage limit for the motor is 500W •...
  • Page 11 Rules and Regulations Useful links: E-Bike Regulations in Ontario: https://www.ontario.ca/page/riding-e-bike E-Bike Regulations in British Columbia: https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/151_2002 E-Bike Regulations in Alberta: http://www.transportation.alberta.ca/content/doctype45/production/mopedpowerbikes.pdf E-Bike Regulations in Manitoba: https://web2.gov.mb.ca/laws/statutes/ccsm/h060e.php E-Bike Regulations in Saskatchewan: https://www.sgi.sk.ca/motorcycle/-/knowledge_base/motorcycle-handbook/power-assisted-bicycles1 E-Bike Regulations in Quebec: https://saaq.gouv.qc.ca/en/road-safety/modes-transportation/electric-bike E-Bike Regulations in New Brunswick: https://www2.gnb.ca/content/gnb/en/services/services_renderer.200814.Motor_Vehicle_Registration.html...
  • Page 12 E-Bike Regulations in Nova Scotia: https://novascotia.ca/just/regulations/regs/mv18786.htm E-Bike Regulations in Prince Edward Island: hhttps://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/power-assisted-bicycles Know and obey all relevant local laws It is your responsibility to research and understand relevant laws where you ride your bike. Such laws may cover required helmets and safety gear, required lights and reflectors, required hand signals, where you can legally ride a bike (bikes and ebikes may have different restrictions), how fast you can go, what (if any) cargo or passengers you can carry, rider age, and more.

  • Page 13: Safety Disclaimer

    Safety Disclaimer This manual contains important safety, performance and service information. Read and understand it along with the information provided during the on-delivery instructions before using the product, and keep it for reference. Ensure that you comprehend all instructions and safety notes/ warnings. WARNING: Ensure the bike fits you properly before use.
  • Page 14 EMMO. Contact us if you have any question or concern. WARNING: E-Bikes and e-bike parts have strength and integrity limitations.
  • Page 15 In no event shall EMMO be responsible for any direct, indirect or consequential damages, including without limitation, personal injury, property damage, or economic losses, whether based on contract, warranty, neg-...

  • Page 16: Description

    Description 1. Schematic Diagram (Ver.3.0) a. Side View Rear Rack Seat Cushion Passenger Footpeg Chain Pedal Crank Battery Pedal Front Fender LED Head Light Front Adjustable Shocks Taillight and turn signal Rear Fender Rear Rim With Motor Derailleur Front Mag Rim Front Brake Disk Valve...

  • Page 17: Handlebar Attachments

    Description 1. Schematic Diagram (Ver.3.0) b. Handlebar Attachments Left Brake Lever Lights and Horn Controls Control Button Speedometer Gear Shifter Right Brake Lever...

  • Page 18: Lights And Horn Controls

    Description 1. Schematic Diagram (Ver.3.0) c. Lights and Horn Controls Headlight Press to turn on the headlight and tail light. Taillight Left Turning Press to turn on the left side turning Signal signal. Press again to cancel. Right Turning Press to turn on the right side turning Signal signal.

  • Page 19: Operation Guide (Vr.3.0)

    Operation Guide 1. Speedometer & Control (Ver.3.0) d. Display...
  • Page 20 Operation Guide Operation Guide Indicates if the status of the headlight is on/off.The icon lights up when the Indicates if the status of the headlight is on/off.The icon lights up when the Headlight Indicator Headlight Indicator Headlight Indicator headlight is on. headlight is on.

  • Page 21: Navigation

    Operation Guide 1. Speedometer & Control (Ver.3.0) e. Navigation When the mobile app is connected to the disply, and yu select a destination ans start navigation on the app, the display shows the following interface. Real-time Speed Distance to Destination Estimated Time of Arrival (ETA) Next Turn Prompt and Distance...

  • Page 22: Control Function

    Operation Guide 1. Speedometer & Control (Ver.3.0) f. Control Function Plus (+) Button Minus (-) Button Power Button Power On/Off Hold the POWER button for 1 second to turn on the display and controller. Hold the POWER button for 1 second to turn off the display. The bike has an automatic shutdown function, which turns off the power if it’s left unused for an extended period of time.The auto shutdown time can be changed in settings.

  • Page 23: Function Summary

    Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Enter the Password You need to press the “+” button or “-” button to enter the password before entering the main interface, the default password is 0000.
  • Page 24 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Changing the Pedal Assist (PAS) Level After entering the main interface, press the “+” button or “-” button to increase/decrease the PAS level. By default, there are 5 PAS level to choose from, which can also be changed in settings. The default is 0 when the instrument is at the level 0, there is no pedal assiet.
  • Page 25 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Turn ON/OFF Headlight and Taillight Turn on the light: Press the Headlight button shown on page 16 when the light is turned off. The headlight indicator will light up, and the headlight and taillight will be turned on as well.
  • Page 26 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Walking Mode When the bike is stationary, press and hold the “-” button to activate the walking mode. To exit walk- ing mode, release “-” button. Upon release, the walking mode icon will revert back to the regular riding mode icon.
  • Page 27 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Press the Power button to enter the settings, use the “+” button or the “-” button navigate among different settings, press the Power button to confirm selection between “Display Setting”, “Information”, “Language”, “Themes”, “Password”, “Bluetooth”...
  • Page 28 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Imperial and Metric Unit Conversions Go to the “Display Setting” menu, select “Unit”, press the Power button to enter the settings. Use the “+” button or the “-” but- ton to move the cursor up and down after entering the settings, and select “Metric”...
  • Page 29 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Automatic Shutdown Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, select “Auto Off”, press the Power button to enter the settings. In the setting interface, choose from 0 to 60 minutes.
  • Page 30 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Backlight Brightness Settings Go to the “Display Setting” menu, use the “+” or “-” button to move the cursor up or down. Select “Brightness”, and press the Power button to enter the settings. Move the cursor to select the desired brightness level: “10%”, “30%”, “50%”, “75%”, or “100%”.
  • Page 31 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Light Sensitivity When avaliable, the light sensitivity setting regulates the auto headlight feature. It determines how the headlight reacts to different lighting conditions. Go to the “Display Setting” menu, use the “+” button or the “-”...
  • Page 32 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Auto - Sensing Headlight Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, select “Auto Light”, press the Power button to enter the settings, and move the cursor after entering the settings and select “Off”/“ON”.
  • Page 33 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Riding Data Display Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “R”, press the Power button to enter the settings. TRIP ODO Current and total mileage AVG MAX...
  • Page 34 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Riding Data Display Press Power to save and exit to the Power button.
  • Page 35 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Maximum Pedal Assist Levels (PMW Value Setting) Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “PWM Set”, press Power to enter the settings. You can choose from Gear_3( 3 pedal assist level), Gear_5 (5 pedal assist level), and Gear_9( 9 pedal as- sist level).
  • Page 36 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Battery Level Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “Battery Level”, press the Power button to enter the settings, and move the cursor after entering the settings and select “Percentage/voltage”.
  • Page 37 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Version Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “version”, press the Power button to enter the settings. Press the Power button to save and exit.
  • Page 38 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Demo Mode Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “Demo Mode”, press the Power button to enter the settings. Press the Power button to save and exit.
  • Page 39 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Language Selection Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, select “Language Selection”, press the Power button to enter the settings, and move the cursor after en- tering the settings and select “English/German/French/Spanish/Italian/Japanese/Chinese/Dutch”.
  • Page 40 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Theme Selection Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “Theme Selection ”, press the Power button to enter the settings, and move the cursor after entering the settings and select “Theme1/Theme2”.
  • Page 41 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Mode Selection Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “Mode Selection”, press the Power button to enter the settings. Press the Power button to save changes and exit.
  • Page 42 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Turn On the Password Function Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down, select the “Password” option and press the Power button to enter the Password options interface, select “Start Password”...
  • Page 43 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Turn Off the Password Function Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down, select the “Password” option and press the Power button to enter the Password options interface, select “Start Password”...
  • Page 44 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Set and Modify Password (The initial password is 0000) Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down, check the “Password” option and press the Power button to enter the Password Options interface, move cursor to “Reset Password”...
  • Page 45 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary • After the old password is entered, the interface will prompt “Please enter your password”, use the “+” button, the “-” button or the Power button to enter a new password. •...
  • Page 46 Operation Guide 1. Speedometer & Control (Ver.3.0) g. Function Summary Bluetooth Lock Setting (Bluetooth Unlock Is On by Default) Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cur- sor up and down, and press the Power button after checking the “Password”...

  • Page 47: Bluetooth App

    Operation Guide 1. Speedometer & Control (Ver.3.0) h. Bluetooth APP Bluetooth Connection • Press the Power button to enter the setting list, then use the “+” or “-” buttons to move the cursor up or down. Upon selecting “Bluetooth,” press the Power button to confirm and en- ter the Bluetooth QR code interface.

  • Page 48: Restore

    Operation Guide 1. Speedometer & Control (Ver.3.0) i. Restore Reset Factory Settings Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, select “Restore Factory Settings”, press the Power button to enter the settings, and move and select “Comfi...

  • Page 49: Ota

    Operation Guide 1. Speedometer & Control (Ver.3.0) j. OTA OTA Upgrade Upon powering on the instrument and connecting to the mobile app, you’ll receive an OTA upgrade notifi - cation. After confi rming the upgrade, the instrument briefl y goes dark before accessing the OTA upgrade interface.
  • Page 50 Description 1. Schematic Diagram a. Side View Rear Brake Lever Throttle Control Button Speedometer Bell Gear Shifter Front Brake Lever...

  • Page 51: Operation Guide (Vr.2.0)

    Operation Guide 1. Speedometer & Control a. Display...
  • Page 52 Operation Guide 1. Speedometer & Control a. Display Indicates if the status of the headlight is on/off. The icon lights up when Headlight Indicator the headlight is on. Maintenance Indicator Lights up when maintenance is required. The mobile app connects to the display via Bluetooth, and lights up when Navigation Indicator the mobile app starts to navigate.

  • Page 53: Navigation

    Operation Guide 1. Speedometer & Control b. Navigation After connecting to the device via Bluetooth using the BIKEGO app on your smartphone, select a destination to start navigation. The main interface will then change as follows: Upcoming Turn and Distance Real-Time Speed Total Distance Distance Next Turn and Distance...

  • Page 54: Control Function

    Operation Guide 1. Speedometer & Control c. Control Function Plus + Button Minus - Button Power Button Power On/Off Hold the POWER button for 1 second to turn on the display and controller. To turn off hold the POWER button for 1 second. The display will turn off and the e-bike will no longer have power. If no action on the e-bike, the e-bike will power off.

  • Page 55: Function Summary

    Operation Guide 1. Speedometer & Control d. Function Summary Enter the Password You need to press the “+” button or “-” button to enter the password before entering the main interface, the default password is 0000.
  • Page 56 Operation Guide 1. Speedometer & Control d. Function Summary Changing the Pedal Assist (PAS) Level After entering the main interface, press the “+” button or “-” button to switch the PAS level, the default gear of the instrument is 0-5 gear, no power output in level 0, level 1 is the lowest power and level 5 is the highest power.
  • Page 57 Operation Guide 1. Speedometer & Control d. Function Summary Turn ON/OFF Headlight and Taillight Turn on the light: Hold the “+” button when the light is turned off. The headlight indicator will light up, and the headlight/taillight will be turned on as well. Turn off the light: Press and hold the “+”...
  • Page 58 Operation Guide 1. Speedometer & Control d. Function Summary Walking Mode When the bike is stationary, switch the PAS level to 0, press the “-” button again to display the icon “ “. After the logo appears hold the “-” button to enter walking mode. The interface is shown as follows. In walking mode, the boost logo is animated, the vehicle speed is less than 6km/h, releasing the “-”...
  • Page 59 Operation Guide 1. Speedometer & Control d. Function Summary Press the Power button to enter the list of settings, use the “+” button or the “-” button to switch between different setting, press the Power button to confirm selection between “Display Setting”, “Information”, “Lan- guage”, “Themes”, “Password”, “Bluetooth”...
  • Page 60 Operation Guide 1. Speedometer & Control d. Function Summary Imperial and Metric Unit Conversions Go to the “Display Setting” menu, select “Unit”, press the Power button to enter the settings. Use the “+” button or the “-” but- ton to move the cursor up and down after entering the settings, and select “Metric”...
  • Page 61 Operation Guide 1. Speedometer & Control d. Function Summary Automatic Shutdown Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, select “Auto Off”, press the Power button to enter the settings interface, move the cursor to select between “OFF”, “1min”, “2min”, “3min”, “4min”, “5min”, “6min”, “7min”, “8min”, “9min”...
  • Page 62 Operation Guide 1. Speedometer & Control d. Function Summary Trip Distance Clearance Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down. Se- lect “Trip Reset”, press the Power button to enter the settings, move the cursor to select between “NO” and “YES”, press Power to save and exit to Trip Reset, exit to the main interface via “Back”...
  • Page 63 Operation Guide 1. Speedometer & Control d. Function Summary Backlight Brightness Settings Go to the “Display Setting” menu, use the “+” or “-” button to move the cursor up or down. Select “Brightness”, and press the Power button to enter the settings. Move the cursor to select the desired brightness level: “10%”, “30%”, “50%”, “75%”, or “100%”.
  • Page 64 Operation Guide 1. Speedometer & Control d. Function Summary Max Pas – Maximum PAS level The maximum PAS level is not adjustable.
  • Page 65 Operation Guide 1. Speedometer & Control d. Function Summary Light Sensitive - Light Sensitivity Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down, se- lect “Light sensitive”, press the Power button to enter the settings, and move the cursor after entering the settings and select “Off”/“Low”/“Mid”/“High”.
  • Page 66 Operation Guide 1. Speedometer & Control d. Function Summary BT RSSI Level - Bluetooth Distance Level Setting The Bluetooth distance level ranges from 1 (near) to 5 (far).
  • Page 67 Operation Guide 1. Speedometer & Control d. Function Summary Wheel Diameter Information Programmable Range 16-Inch 410mm 16-Inch Snow 460mm 20-Inch 510mm 20-Inch Snow 570mm 24-Inch 610mm 26-Inch 660mm 26-Inch Snow 710mm 27.5-Inch 700mm 29-Inch 740mm Enter the “Information” menu, use the “+” button or “-”...
  • Page 68 Operation Guide 1. Speedometer & Control d. Function Summary Speed Limit Information Enter the “Information” menu. When the unit is set to km metric, the speed limit is set to 32km/h by default. When the unit is set to mile imperial, the speed limit is 20MPH.
  • Page 69 Operation Guide 1. Speedometer & Control d. Function Summary Instrument Information Enter the “Information” menu, use the “+” button or “-” button to move the cursor up and down, select “Display Info”, click “OK”, the instrument interface displays the instrument hardware and software version number, Exit to the main interface via “Back”...
  • Page 70 Operation Guide 1. Speedometer & Control d. Function Summary Battery Information Enter the ‘Information’ menu, switch to ‘Battery Info’ and press the Power button to view the battery infor- mation. The battery information is not adjustable. Use ‘Back’ to exit and return to the main interface.
  • Page 71 Operation Guide 1. Speedometer & Control d. Function Summary Battery Information NOTICE: Hardware and software version numbers may change depending on the batch of the product, so it is denoted by “--”.
  • Page 72 Operation Guide 1. Speedometer & Control d. Function Summary Error Code Go to the “Information” menu, use the “+” button or the “-” button to move the cur- sor up and down. Select “Error Code” and select the “ Back” to “Exit” to exit to the main interface.
  • Page 73 Operation Guide 1. Speedometer & Control d. Function Summary Language Selection There are 3 languages for users to choose. Press the Power button to enter the settings, use the “+” but- ton or the “-” button to move the cursor up or down, select “Language”, press the Power button to enter the language selection interface, move the cursor to toggle between “English”, “Español”...
  • Page 74 Operation Guide 1. Speedometer & Control d. Function Summary Language Selection There are 4 different themes for users to choose from. Press the Power button to enter the settings menu, use the “+” or the “-” button to move the cursor up or down. Select “Themes”, press Power to enter the themes selection interface, and use the “+”...
  • Page 75 Operation Guide 1. Speedometer & Control d. Function Summary Turn Off the Password Function Press the Power button to enter the settings menu, use the “+” button or the “-” button to move the cursor up or down. Select “Password” and press “OK” to enter the password options interface. Use the cursor to select “Start Password”...
  • Page 76 Operation Guide 1. Speedometer & Control d. Function Summary Turn On the Password Function Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down, select the “Password” option and press “OK” to enter the Password options inter- face, select “Start Password”...
  • Page 77 Operation Guide 1. Speedometer & Control d. Function Summary Set and Modify Password Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down, check the “Password” option and press “OK” to enter the Password Op- tions interface, move cursor to “Reset Password”...
  • Page 78 Operation Guide 1. Speedometer & Control d. Function Summary • After the old password is entered, the interface will prompt “Please enter your password”, use the “+” button, the “-” button or the Power button to enter a new password. •...
  • Page 79 Operation Guide 1. Speedometer & Control d. Function Summary Bluetooth Lock Settings (Bluetooth Unlock Is On by Default) Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cur- sor up and down, and press “OK”...

  • Page 80: Bluetooth App

    To download the BIKEGO APP on your mobile device, access either the App Store or Google Play Store, depending on your device’s operating system. Then, use the search function to locate the BIKEGO app, click on the “Download” or “Get” button, and follow the prompts to install the app. NOTICE: Emmo not liable for in-app purchases.
  • Page 81 Operation Guide 1. Speedometer & Control e. Bluetooth APP Bluetooth Connection 20:00 Please put the QR code in the scan box 1. Please open the meter --> click the power key to enter the setting menu --> select ‘Bluetooth’ 2. Scan the QE code on the meter click switch flash •...
  • Page 82 Operation Guide 1. Speedometer & Control e. Bluetooth APP Bluetooth Connection • To create an account, you will need to provide personal information including your name, email address and phone number. Once you have created an account, you can log in and start using the app.

  • Page 83: Error Code

    Operation Guide 1. Speedometer & Control f. Error Code When something goes wrong with the system, an error code will flash on the display. Check the details on the attached list. The motor will stop working in the event of an error. Only when the error is gone, will the motor work again.
  • Page 84 Operation Guide 1. Speedometer & Control f. Error Code Error Code Error Description Error Code Error Description The controller temperature sensor is faulty The total voltage is too low The velocity sensor is faulty The total current is too large Torque sensor torque signal failure The monomer voltage is too high The torque sensor speed signal is faulty...

  • Page 85: Battery

    Operation Guide 2. Battery Battery Strength Indicator USB Port Discharging Port Battery Lever Battery Charging Port...

  • Page 86: Battery Strength Indicator

    Operation Guide 2. Battery a. Battery Strength Indicator Hold the POWER button to see the current battery strength. POWER BUTTON...

  • Page 87: Usb Port

    Operation Guide 2. Battery b. USB Port The USB port can be used to power or charge an external device like a smartphone.To access the USB port, lift the cover and use the appropriate cable (not included) for your device to connect it.

  • Page 88: Discharging Port

    Operation Guide 2. Battery c. Discharging port The discharging port for an ebike battery refers to the connector that allows the battery to discharge its stored electrical energy to power the electric motor of the ebike.

  • Page 89: Battery Lever

    Operation Guide 2. Battery d. Battery Lever The battery lever makes it more convenient when you remove the battery.

  • Page 90: Battery Charging Port

    Operation Guide 2. Battery e. Battery Charging Port The charging port of the battery is located at the bottom, and you can find it by opening the rubber cover.

  • Page 91: Battery Lock

    Operation Guide 2. Battery f. Battery Lock Lock Unlock This is a Two-position switch that is located on the battery: • Lock • Unlock...
  • Page 92 Operation Guide 2. Battery f. Battery Lock How to Remove the Battery KEEP UNLOCK POSITION I. The battery lock is located on the II. Insert the key and turn it to the un- III. Keep the battery lock in unlocked bike frame. locked position and hold it there. position.
  • Page 93 Operation Guide 2. Battery f. Battery Lock How to Insert the Battery I. Insert the tail end of the battery II. Push the top of the battery into into Frame mount. the battery connector port until you hear a clicking sound.

  • Page 94: Battery Safety Precautions

    Operation Guide 2. Battery g. Battery Safety Precautions • Be sure to use the original/compatible battery (approved by EMMO). Using batteries from oth- er brands may lead to severe accidents. • Inspect the battery for any damage, leaking, overheating or smoking.

  • Page 95: Disposal

    Used batteries must be treated as hazardous waste. • Batteries must be disposed of in accordance with the the regulations set forth by your local govern- ment/organizations. • service@emmo.ca In case of uncertainty, please contact EMMO customer service department at...

  • Page 96: Storage & Maintenance

    Operation Guide 2. Battery i. Storage & Maintenance • For storage, please disconnect the battery from the bike and charge the battery on a regu- lar basis (at least once a month). • Battery packs and chargers need to be stored in a clean, dry, well ventilated place, avoid contact with corrosive material, and keep them away from heat and fire.

  • Page 97: Charger

    Operation Guide 3. Charger Charging Indicator Charger Specification Label Power Cord Socket Power Cord Charging Plug...

  • Page 98: Charging Indicator

    Operation Guide 3. Charger a. Charging Indicator Charging Indicator Explanation: • During normal charging, red light stays on. • The indicator will turn green when the battery is fully charged. NOTICE: If the charger gets warm during regular use, this is normal and is no cause for concern.

  • Page 99: Charger Specification Label

    Operation Guide 3. Charger b. Charger Specification Label...

  • Page 100: Power Cord Socket

    Operation Guide 3. Charger c. Power Cord Socket d. Power Cord Connecting the charger: • Plug d of the power cable into the device socket c on the charger. WARNING: You MUST NOT plug the power cord directly to the bike/battery. High voltage may damage the bike/ battery and cause severe iniury.

  • Page 101: Charger Plug

    Operation Guide 3. Charger e. Charger Plug How to charge: • The charging port is located at the tail end of the battery. (Refer to “Battery Charge Port “on Page 54.) • Open the rubber cover of the charging port and then insert the charger. •...

  • Page 102: Charging Precautions

    Charging Precautions WARNING: • You must use the compatible charger (approved by EMMO) to charge the battery. • DO NOT submerge or allow the charger to become submerged in water or any liquid. • DO NOT use the charger if the cord becomes frayed, has exposed solution or wires or shows any damage.

  • Page 103: Gear Shifter

    Operation Guide 4. Gear Shifter Pushing the upper lever to raise the gear (smaller numbers). Pushing the button to lower the gear (bigger numbers).

  • Page 104: Throttle

    Operation Guide 5. Throttle Gently pushing the throttle lever downwards to accelerate. WARNING: DO NOT press the throttle if you are not ready to ride.

  • Page 105: Adjusting The Suspension Fork

    Operation Guide 6. Adjusting the Suspension Fork The adjustable suspension refers to the ability of an e-bike’s suspension system to absorb and dampen the impact of bumps and obstacles on the road or trail. It is a crucial feature that helps improve rider comfort, stability, and control during off-road or rough terrain riding.

  • Page 106: Passenger Footpeg

    Operation Guide 7. Passenger Footpeg Foldable Passenger Footpegs: • Passenger footpegs are located near the rear wheel. • Unfold the footpegs as shown when needed.

  • Page 107: Cleaning / Lubricating The Chain

    Operation Guide 8. Cleaning / Lubricating the Chain How to Clean the Chain: • Put the bike on a service stand or lean the bike on the kick/side stand. Make sure the back wheel is off the ground. • Locate the chain on the right side of the bike, near the rear wheel hub. •...

  • Page 108: Tire Pressure

    Operation Guide 9. Tire Pressure It is recommended to check the tire pressure on a regular basis to keep things at their best working conditions. 30 PSI I. Locate the valve on the rim. II. Remove the valve cap. III. Use an air pump with gauge to adjust the tire pressure to 30 PSI.
  • Page 109 Operation Guide 9. Tire Pressure • Riding comfort • Travel distance WARNING: • You MUST infl ate the tire to the recommended tire pressure before the fi rst ride. Failure to do so may damage your bike and void your warranty. •...

  • Page 110: Serial Number

    Operation Guide 10. Serial Number a. Frame Number FRAME NUMBER Find the Frame Number: • The frame number is engraved on the neck of the frame.
  • Page 111 Operation Guide 10. Serial Number b. Motor Number Located on the motor. EN140MKM0009 The motor number could be located at the following locations: • Location 1: On the motor cover plate. • Location 2: Behind the sprocket on the motor.
  • Page 112 Troubleshooting Potential Issues/Errors Most Common Way To Solve Issue Battery not fully seated in tray Install battery correctly Insufficient battery power Need to recharge/test. Faulty connections Reinstalling or testing battery/wiring. Improper turn on sequence Clean and reconnect connectors Brakes are applied Try restarting the ebike.
  • Page 113 Troubleshooting Low or faulty battery Check connection, charge or replace battery Low tire pressure Adjust tire pressure Climbing too many hills, strong headwind, Adjust your route or assist with pedals braking, and/or excessive load Brakes rubbing Adjust the brakes Battery discharged for long period of time without regular charges, battery is aged, dam- If range decline persists;...
  • Page 114 Recommended Torque Values Area Tool Rec. torque Stem clamp bolts 5 mm Allen 10 Nm Stem faceplate bolts 5 mm Allen 6 Nm Stem angle adjustment bolt (side) 5 mm Allen 12 Nm Stem angle adjustment bolt (bottom) 5 mm Allen 15 Nm Handlebar Speedometer clamp bolts...
  • Page 115 Recommended Torque Values Controller mounting bolts 6 mm Allen 3 Nm tighten Frame Downtube Frame cable cover bolts 2.5 mm Allen securely; do not overtighten Rear axle nuts 18 mm wrench 40 Nm Torque arm bolt 4 mm Allen 5 Nm Rear dropout Derailleur hanger mounting bolt 5 mm Allen...
  • Page 116 Tools and Torque Values 5 mm Allen and Headlight/front fender mounting bolt 6 Nm 10 mm wrench Accessories Fender mounting bolts (except at headlight) 4 mm Allen 6 Nm Replaceable rear rack mounting bolts 5 mm Allen 6 Nm...

  • Page 117: Riding Guide

    Riding Guide 1. Checking List Before Riding • Whether the handlebar is stable and flexible when turning. • Whether the right and left switches on the handlebar can work properly or not. • Whether the throttle can work properly or not. •...

  • Page 118: Warranty Policy

    Any warranty is extended to the original owner with the original purchase paperwork. This portion does not cover the purchase of parts or the purchase of products sold by Emmo Inc that is not an electric bike, electric scooter ebike, electric motorcycle style ebike, electric mobility scooter, kick-style electric scooter, or ride-on toy.
  • Page 119 Please consult your Emmo dealer for more details of the parts policies. • Shipping Damage: Emmo Inc will not be held responsible for any lost, stolen, or damaged items due to any delivery services or courier actions. Report any damage to Emmo Inc within 7 days of receiving the part with pictures for any shipping damage and proof of purchase.
  • Page 120 • For repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included. Emmo Inc is not responsible for items modified from its intended use or purpose resulting in damage to the ebike or injury to the customer or third party.

  • Page 121: E-Bike Registration

    E-Bike Registration Once you have purchased an EMMO E-Bike, you can register your vehicle with us to validate your warranty. In order to register your E-Bikes, please follow the steps listed below: 1. Fill out the following form: E-BIKE REGISTRATION...
  • Page 122 E-Bike Registration Survey: How did you find out about EMMO Inc.? (Please select the options that apply) Returning Customer Family / Friend Passing by Store Kjiji TERA Google Yelp Other 2. Send the information listed above to our email: info@emmo.ca...

  • Page 123: Contact Us

    Contact Us LOCATION EMMO Mississauga EMMO Toronto 1224 Dundas St E, Unit 6 438 Spadina Ave, Unit 2 Mississauga, ON L4Y 2C5 Toronto, ON M5T 2G8 Canada Canada EMMO Vaughan Toronto Service Center 1750 Steeles Avenue West, Unit 15-17 8 Oxford Street...

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