EMMO VMO PRO Owner's Manual

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EMMO VMO PRO

OWNER'S MANUAL

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Page 1 EMMO VMO PRO EMMO VMO PRO OWNER'S MANUAL...
Page 2 Preface An Important Message From EMMO Thank you for choosing EMMO. Congratulations on your purchase of a new VMO Pro. This document is intended as a short introduction to your new e-bike. It contains essential safety, performance and ser- vice information. Please read and understand this manual fully before assembling and riding your bike. Be sure to watch the offical Emmo VMO Pro assembly video available at https://emmo.ca/pages/e-bike-assembly-guide.
Page 3: Table Of Contents
Content About This Manual �� 5 About EMMO �� 6 Rules and Regulations �� 7 Safety Disclaimer �� 10 Description �� 13 Schematic Diagram �� 13 Side View ....................................13 Handlebar Attachments ................................14 Lights and Horn Controls .................................15 Operation Guide �� 16 Speedometer &...
Page 4 Bluetooth APP ...................................45 Error Code ....................................48 Adjusting the Seat Height �� 50 Adjusting the Saddle Position �� 51 Battery �� 52 Battery Level Indicator ................................53 Battery Charging Port ................................54 Discharging port ..................................55 Battery Lock ....................................56 Battery Safety Precautions ..............................58 Disposal .....................................59 Storage &...
Page 5 Charger Plug ....................................65 Charging Precautions ................................66 Gear Shifter �� 67 Throttle �� 68 Adjusting the Suspension Fork �� 69 Cleaning / Lubricating the Chain �� 70 Tire Pressure �� 71 Serial Number �� 73 Frame Number ..................................73 Motor Number ...................................74 Trouble Shooting ��...
Page 6: About This Manual
About This Manual This document is intended as a short introduction to your new e-bike. It contains important safety, performance and service information. Read and understand it along with the information provided during the on-delivery instructions before using the product. Pay special attention to the safety messages as shown here, and keep the manual handy for future reference. WARNING: Warning about a situation that can cause death, serious physical injury and or heavy material damage if one does not obey the safety instructions.
Page 7: About Emmo
Backed by our comprehensive warranty, we ensure riders are confident in the purchase of their Emmo. Emmo believes that a greener future is not only possible, it’s necessary, and we want to do our part to build greener communities by making e-bikes more accessible.
Page 8: Rules And Regulations
Rules and Regulations According to Canada’s Motor Vehicle Safety Regulations ( MVSR ). A qualified e-bike (defined as Power Assist Bicycle) must meet the following requirements: • The e-bike must have operational pedals • Upper wattage limit for the motor is 500W •...
Page 9 Rules and Regulations Useful links: E-Bike Regulations in Ontario: https://www.ontario.ca/page/riding-e-bike E-Bike Regulations in British Columbia: https://www.bclaws.gov.bc.ca/civix/document/id/complete/statreg/151_2002 E-Bike Regulations in Alberta: http://www.transportation.alberta.ca/content/doctype45/production/mopedpowerbikes.pdf E-Bike Regulations in Manitoba: https://web2.gov.mb.ca/laws/statutes/ccsm/h060e.php E-Bike Regulations in Saskatchewan: https://www.sgi.sk.ca/motorcycle/-/knowledge_base/motorcycle-handbook/power-assisted-bicycles1 E-Bike Regulations in Quebec: https://saaq.gouv.qc.ca/en/road-safety/modes-transportation/electric-bike E-Bike Regulations in New Brunswick: https://www2.gnb.ca/content/gnb/en/services/services_renderer.200814.Motor_Vehicle_Registration.html...
Page 10 E-Bike Regulations in Nova Scotia: https://novascotia.ca/just/regulations/regs/mv18786.htm E-Bike Regulations in Prince Edward Island: hhttps://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/power-assisted-bicycles Know and obey all relevant local laws It is your responsibility to research and understand relevant laws where you ride your bike. Such laws may cover required helmets and safety gear, required lights and reflectors, required hand signals, where you can legally ride a bike (bikes and ebikes may have different restrictions), how fast you can go, what (if any) cargo or passengers you can carry, rider age, and more.
Page 11: Safety Disclaimer
Safety Disclaimer This manual contains important safety, performance and service information� Read and understand it along with the information provided during the on-delivery instructions before using the product, and keep it for reference� Ensure that you comprehend all instructions and safety notes/ warnings� WARNING: Ensure the bike fits you properly before use.
Page 12 EMMO. Contact us if you have any question or concern. WARNING: E-Bikes and e-bike parts have strength and integrity limitations.
Page 13 In no event shall EMMO be responsible for any direct, indirect or consequential damages, including without limitation, personal injury, property damage, or economic losses, whether based on contract, warranty, neg-...
Page 14: Description
Description 1. Schematic Diagram a� Side View Rear Rack Chain Seat Cushion Seat Clip Pedal Crank Pedal Battery Front Fender LED Headlight Front Adjustable Shock Rear Fender Rear Brake Disk Rear Rim With Motor Derailleur Valve Front Rim Front Brake Disk...
Page 15: Handlebar Attachments
Description 1. Schematic Diagram b� Handlebar Attachments Left Brake Lever Control Button Lights and Horn Controls Speedometer Gear Shifter Throttle Right Brake Lever...
Page 16: Lights And Horn Controls
Description 1. Schematic Diagram c� Lights and Horn Controls Headlight Press to turn on the headlight and tail light. Taillight Left Turning Press to turn on the left side turning Signal signal. Press again to cancel. Right Turning Press to turn on the right side turning Signal signal.
Page 17: Operation Guide
Operation Guide 1. Speedometer & Control a� Display...
Page 18 Operation Guide 1. Speedometer & Control a� Display Indicates if the status of the headlight is on/off. The icon lights up when Headlight Indicator the headlight is on. Maintenance Indicator Lights up when maintenance is required. The mobile app connects to the display via Bluetooth, and lights up when Navigation Indicator the mobile app starts to navigate.
Page 19: Navigation
Operation Guide 1. Speedometer & Control b� Navigation After connecting to the device via Bluetooth using the BIKEGO app on your smartphone, select a destination to start navigation. The main interface will then change as follows: Upcoming Turn and Distance Real-Time Speed Total Distance Distance Next Turn and Distance...
Page 20: Control Function
Operation Guide 1. Speedometer & Control c� Control Function Plus + Button Minus - Button Power Button Power On/Off Hold the POWER button for 1 second to turn on the display and controller. To turn off hold the POWER button for 1 second. The display will turn off and the e-bike will no longer have power. If no action on the e-bike, the e-bike will power off.
Page 21: Function Summary
Operation Guide 1. Speedometer & Control d� Function Summary Enter the Password You need to press the “+” button or “-” button to enter the password before entering the main interface, the default password is 0000�...
Page 22 Operation Guide 1. Speedometer & Control d� Function Summary Changing the Pedal Assist (PAS) Level After entering the main interface, press the “+” button or “-” button to switch between the PAS level. The assist level ranges from 0-5, with no power output at level 0. Level 1 is the lowest power, and level 5 is the highest power.
Page 23 Operation Guide 1. Speedometer & Control d� Function Summary Turn ON/OFF the Taillight Turn on the light: Hold the “+” button when the light is turned off. The taillight indicator will light up, and taillight will be turned on as well.
Page 24 Operation Guide 1. Speedometer & Control d� Function Summary Walking Mode When the bike is stationary, switch the PAS level to 0. Press the “-” button again to display the icon “ “. After the logo appears, hold the “-” button to enter walking mode. The interface is shown as below.
Page 25 Operation Guide 1. Speedometer & Control d� Function Summary 1� Press the Power button to enter the list of settings. 2� Use the “+” button or the “-” button to switch between different settings. 3� Press Power to confirm selection between “Display Setting”, “Information”, “Language”, “Themes”, “Password”, “Bluetooth”...
Page 26 Operation Guide 1. Speedometer & Control d� Function Summary Switching between Imperial and Metric Units 1� Go to the “Display Setting” menu, se- lect “Unit”, press Power to enter the set- tings. 2� Use the “+” button or the “-” button to move the cursor up and down after en- tering the settings, and select “Metric”...
Page 27 Operation Guide 1. Speedometer & Control d� Function Summary Automatic Shutdown 1� Go to the “Display Setting” menu, use the “+” button or the “-” but- ton to move the cursor up or down. 2� Select “Auto Off”, press the Power button to enter the settings interface.
Page 28 Operation Guide 1. Speedometer & Control d� Function Summary Reset Trip Distance 1� Go to the “Display Setting” menu, use the “+” button or the “-” button to move the cursor up or down. 2� Select “Trip Reset”, press Power to enter the settings, move the cursor to select between “NO” and “YES”. 3�...
Page 29 Operation Guide 1. Speedometer & Control d� Function Summary Backlight brightness settings 1� Go to the “Display Setting” menu, use the “+” or “-” button to move the cursor up or down. 2� Select “Brightness”, and press the Power button to enter to the settings.
Page 30 Operation Guide 1. Speedometer & Control d� Function Summary Max Pas – Maximum PAS level The maximum PAS level is not adjustable.
Page 31 Operation Guide 1. Speedometer & Control d� Function Summary Light Sensitive - Light Sensitivity 1� Go to the “Display Setting” menu. 2� Use the “+” button or the “-” button to move the cursor up or down, select “Light sensitive”. 3�...
Page 32 Operation Guide 1. Speedometer & Control d� Function Summary BT RSSI Level - Bluetooth Distance Level Setting 1� The Bluetooth distance level ranges from 1 (near) to 5 (far). 2� Press the Power button to save the settings. Return to the main menu with “Back”...
Page 33 Operation Guide 1. Speedometer & Control d� Function Summary Wheel Diameter Information Programmable Range 16-Inch 410mm 16-Inch Snow 460mm 20-Inch 510mm 20-Inch Snow 570mm 24-Inch 610mm 26-Inch 660mm 26-Inch Snow 710mm 27�5-Inch 700mm 29-Inch 740mm Enter the “Information” menu, use the “+” button or “-”...
Page 34 Operation Guide 1. Speedometer & Control d� Function Summary Speed Limit Information 1� Enter the “Information” menu. By default, the speed limit is set to 32km/h in Metric, and 20MPH in Imperial. 2� Press the Power button to enter the set- tings, and the possible range is between 0-100km/h (actual speed is also limited by the controller).
Page 35 Operation Guide 1. Speedometer & Control d� Function Summary Instrument Information 1� Enter the “Information” menu, use the “+” button or “-” button to move the cursor up and down. 2� Select “Display Info”, then click “OK”. The instrument interface displays the instrument hardware and software version number.
Page 36 Operation Guide 1. Speedometer & Control d� Function Summary Battery Information 1� Go to the “Information” menu, navigate to “Battery Info” and press the Power button to view the battery information. 2� Use “Back” to exit and return to the “Information” menu.
Page 37 Operation Guide 1. Speedometer & Control d� Function Summary Battery Information NOTICE: Hardware and software version numbers may vary depending on the product batch, and as a result, they are denoted by “--”.
Page 38 Operation Guide 1. Speedometer & Control d� Function Summary Error Code 1� Go to the “Information” menu, use the “+” button or the “-” button to move the cursor up and down. 2� Select “Error Code”. “E-CODE 0” rep- resents the latest error message, and “E-CODE 9”...
Page 39 Operation Guide 1. Speedometer & Control d� Function Summary Language Selection There are 3 languages for users to choose. 1� Press the Power button to enter the settings, use the “+” button or the “-” button to move the cursor up or down.
Page 40 Operation Guide 1. Speedometer & Control d� Function Summary Theme Selection There are 4 different themes for users to choose from. 1� Press the Power button to enter the settings menu, use the “+” or the “-” button to move the cursor up or down.
Page 41 Operation Guide 1. Speedometer & Control d� Function Summary Turn Off the Password Function 1� Press the Power button to enter the settings menu, use the “+” button or the “-” button to move the cursor up or down. 2� Select “Password” and press “OK” to enter the pass- word options interface.
Page 42 Operation Guide 1. Speedometer & Control d� Function Summary Turn On the Password Function 1� Press the Power button to enter the setting informa- tion list, use the “+” button or the “-” button to move the cursor up and down. 2�...
Page 43 Operation Guide 1. Speedometer & Control d� Function Summary Set and Modify Password 1� Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down. 2� Go to “Password” and press the Power button to enter the Password Options interface. 3�...
Page 44 Operation Guide 1. Speedometer & Control d� Function Summary • The interface prompts “Please enter your old password”, use the “+” button or the “-” button to toggle the number “0-9” and press Power to toggle digits. • After the old password is entered, the interface will prompt “Please enter your password”, use the “+” or “-” button and the Power button to enter a new password.
Page 45 Operation Guide 1. Speedometer & Control d� Function Summary Bluetooth Lock Settings (Bluetooth Unlock Is On by Default) 1� Press the Power button to enter the setting information list, use the “+” button or the “-” button to move the cursor up and down.
Page 46: Bluetooth App
To download the BIKEGO APP on your mobile device, access either the App Store or Google Play Store, depending on your device’s operating system. Then, use the search function to locate the BIKEGO app, click on the “Download” or “Get” button, and follow the prompts to install the app. NOTICE: Emmo not liable for in-app purchases.
Page 47 Operation Guide 1. Speedometer & Control e� Bluetooth APP Bluetooth Connection 20:00 Please put the QR code in the scan box 1� Please open the meter --> click the power key to enter the setting menu --> select ‘Bluetooth’ 2� Scan the QE code on the meter click switch flash •...
Page 48 Operation Guide 1. Speedometer & Control e� Bluetooth APP Bluetooth Connection • To create an account, you’ll need to provide personal information including your name, email address and phone number. Once you’ve created an account, you can log in and start using the app. •...
Page 49: Error Code
Operation Guide 1. Speedometer & Control f� Error Code When something goes wrong with the system, an error code will flash on the display. Check the details on the list below. The motor will stop working in the event of an error. Only when the error is gone, will the motor work again.
Page 50 Operation Guide 1. Speedometer & Control f� Error Code Error Code Error Description Error Code Error Description The controller temperature sensor is faulty The total voltage is too low The velocity sensor is faulty The total current is too large Torque sensor torque signal failure The monomer voltage is too high The torque sensor speed signal is faulty...
Page 51: Adjusting The Seat Height
Operation Guide 2. Adjusting the Seat Height TENSION MINIMUM ADJUSTING INSERTION OPEN CLOSED • Unlock the seat clamp, loosen the tension adjusting nut. • Adjust the seat height to your preferred position and lock the clamp. • Align the clamp opening with the notch in the seat tube and close the clamp lever fully. •...
Page 52: Adjusting The Saddle Position
Operation Guide 3. Adjusting the Saddle Position LOOSEN TIGHTEN • Loosen the bolt at the bottom. • Adjust the saddle tilt by pressing down on the front or rear of the saddle. • Tighten the bolt to secure the saddle.
Page 53: Battery
Operation Guide 4. Battery Charge Indicator Charging Port Discharging Port...
Page 54: Battery Level Indicator
Operation Guide 4. Battery a� Charge Indicator Hold the button to see the current battery level. The colors of the LED lights indicates the current battery level. • Red: Battery low or no battery. • Green: Battery normal. • Blue: Battery full. CHARGE INDICATOR BUTTON...
Page 55: Battery Charging Port
Operation Guide 4. Battery b� Battery Charging Port The charging port of the battery is located at the bottom, and you can find it by opening the rubber cover. BATTERY CHARGING PORT...
Page 56: Discharging Port
Operation Guide 4. Battery c� Discharge port The discharge port is connected to the bike.
Page 57: Battery Lock
Operation Guide 4. Battery d� Battery Lock How to Remove the Battery I. Insert the key to the battery lock. II. Turn the key counterclockwise. III. Lift the battery to remove it. The lock is located on the left side of the bike frame.
Page 58 Operation Guide 4. Battery f� Battery Lock How to Install the Battery I. Inser t the battery on the frame II. Push the top of the battery into the mount. battery lock until you hear a click sound.
Page 59: Battery Safety Precautions
Operation Guide 4. Battery e� Battery Safety Precautions • Be sure to use the original/compatible battery (approved by EMMO). Using batteries from other brands may lead to severe accidents. • Inspect the battery for any damage, leaking, overheating or smoking.
Page 60: Disposal
Used batteries must be treated as hazardous waste. • Batteries must be disposed of in accordance with the the regulations set forth by your local govern- ment/organizations. • service@emmo.ca In case of uncertainty, please contact EMMO customer service department at...
Page 61: Storage & Maintenance
Operation Guide 4. Battery g� Storage & Maintenance • For storage, please disconnect the battery from the bike and charge the battery on a regular basis (at least once a month). • Battery packs and chargers need to be stored in a clean, dry, well ventilated place, avoid contact with corrosive material, and keep them away from heat and fire.
Page 62: Charger
Operation Guide 5. Charger Charging Indicator Charger Specification Label Power Cord Socket Power Cord Charging Plug...
Page 63: Charging Indicator
Operation Guide 4. Charger a� Charging Indicator Charging Indicator Explanation: • During charging, the indicator will turn red. • The indicator will turn green when the battery is fully charged. NOTICE: If the charger gets warm during regular use, this is normal and is no cause for concern.
Page 64: Charger Specification Label
Operation Guide 4. Charger b� Charger Specification Label...
Page 65: Power Cord Socket
Operation Guide 4. Charger c� Power Cord Socket d� Power Cord Connecting the charger: • Plug the power cord into the socket of the charger as shown. WARNING: DO NOT plug the power cord directly to the bike/battery. High voltage may damage the bike/ battery and cause severe iniury.
Page 66: Charger Plug
Operation Guide 4. Charger e� Charger Plug How to charge: • The charging port is located at the tail end of the battery. (Refer to “Battery Charge Port “on Page 55.) • Open the rubber cover of the charging port and then insert the charger. •...
Page 67: Charging Precautions
Charging Precautions WARNING: • You must use the compatible charger (approved by EMMO) to charge the battery. • DO NOT submerge or allow the charger to be submerged in water or any liquid. • DO NOT use the charger if the cord becomes frayed, has exposed solution or wires, or shows any damage.
Page 68: Gear Shifter
Operation Guide 6. Gear Shifter Push the upper lever to raise the gear (smaller numbers). Push the button to lower the gear (bigger numbers).
Page 69: Throttle
Operation Guide 7. Throttle Gently pushing the throttle lever downwards to accelerate. WARNING: DO NOT press the throttle if you are not ready to ride.
Page 70: Adjusting The Suspension Fork
Operation Guide 8. Adjusting the Suspension Fork The suspension fork can move up and down to cushion bumps, which can make riding on a rough road or trail smoother and more comfortable. • Locking the fork creates a rigid fork, which can yield higher efficiency while pedaling and a more predictable ride depending on conditions such as terrain and cargo load.
Page 71: Cleaning / Lubricating The Chain
Operation Guide 9. Cleaning / Lubricating the Chain How to Clean the Chain: • Put the bike on a service stand or lean the bike on the kick/side stand. Make sure the rear wheel is off the ground. • Locate the chain on the right side of the bike, near the rear wheel hub. •...
Page 72: Tire Pressure
Operation Guide 10. Tire Pressure It is recommended to check the tire pressure on a regular basis to keep things at their best working conditions. 30 PSI I. Locate the valve on the rim. II. Remove the valve cap. III. Use an air pump with gauge to adjust the tire pressure to 30 PSI.
Page 73 Operation Guide 10. Tire Pressure • Ride comfort • Travel distance WARNING: • You MUST inflate the tire to the recommended tire pressure before the first ride. Failure to do so may damage your bike and void your warranty. • DO NOT over-inflate, as this could damage the tire or wheel.
Page 74: Serial Number
Operation Guide 11. Serial Number a� Frame Number FRAME NUMBER Find the Frame Number: • The frame number is engraved on the neck of the frame.
Page 75: Motor Number
Operation Guide 12. Serial Number b� Motor Number Located on the motor. EN140MKM0009 The motor number could be located at the following locations: • Location 1: On the motor cover plate. • Location 2: Behind the sprocket on the motor.
Page 76: Troubleshooting
Troubleshooting Potential Issues/Errors Most Common Way To Solve Issue Battery not fully seated in tray Install battery correctly Insufficient battery power Recharge/test the battery. Faulty connections Reinstall or test the battery/wiring. Improper turn on sequence Clean and reconnect connectors Brakes are applied Restart the ebike.
Page 77 Troubleshooting Low or faulty battery Check connection, charge or replace battery Low tire pressure Adjust tire pressure Climbing too many hills, strong headwind, Adjust your route or assist with pedals braking, and/or excessive load Brakes rubbing Adjust the brakes Battery discharged for long period of time without regular charges, battery is aged, dam- If range decline persists;...
Page 78: Recommended Torque Values
Recommended Torque Values Area Tool Rec� torque Stem clamp bolts 5 mm Allen 10 Nm Stem faceplate bolts 5 mm Allen 6 Nm Stem angle adjustment bolt (side) 5 mm Allen 12 Nm Stem angle adjustment bolt (bottom) 5 mm Allen 15 Nm Handlebar Speedometer clamp bolts...
Page 79 Recommended Torque Values Controller mounting bolts 6 mm Allen 3 Nm tighten Frame Downtube Frame cable cover bolts 2.5 mm Allen securely; do not overtighten Rear axle nuts 18 mm wrench 40 Nm Torque arm bolt 4 mm Allen 5 Nm Rear dropout Derailleur hanger mounting bolt 5 mm Allen...
Page 80 Tools and Torque Values 5 mm Allen and Headlight/front fender mounting bolt 6 Nm 10 mm wrench Accessories Fender mounting bolts (except at headlight) 4 mm Allen 6 Nm Replaceable rear rack mounting bolts 5 mm Allen 6 Nm...
Page 81: Riding Guide
Riding Guide 1. Checking List Before Riding • Whether the handlebar is stable and turns smoothly when turning. • Whether the right and left switches on the handlebar works properly or not. • Whether the throttle works properly or not. •...
Page 82: Warranty Policy
Any warranty is extended to the original owner with the original purchase paperwork. This portion does not cover the purchase of parts or the purchase of products sold by Emmo Inc that is not an electric bike, electric scooter ebike, electric motorcycle style ebike, electric mobility scooter, kick-style electric scooter, or ride-on toy.
Page 83 Please consult your Emmo dealer for more details of the parts policies. • Shipping Damage: Emmo Inc will not be held responsible for any lost, stolen, or damaged items due to any delivery services or courier actions� Report any damage to Emmo Inc within 7 days of receiving the part with pictures for any shipping damage and proof of purchase�...
Page 84 • For repairs that are done on items that are not from Emmo Inc, only a 7-day Parts Warranty will be included� Emmo Inc is not responsible for items modified from its intended use or purpose resulting in damage to the ebike or injury to the customer or third party�...
Page 85: E-Bike Registration
E-Bike Registration Once you have purchased an EMMO E-Bike, you can register your vehicle with us to validate your warranty. In order to register your E-Bikes, please follow the steps listed below: 1. Fill out the following form: E-BIKE REGISTRATION...
Page 86 E-Bike Registration Survey: How did you find out about EMMO Inc.? (Please select the options that apply) Returning Customer Family / Friend Passing by Store Kjiji TERA Google Yelp Other 2. Send the information listed above to our email: info@emmo.ca...
Page 87: Contact Us
Contact Us LOCATION EMMO Mississauga EMMO Toronto 1224 Dundas St E, Unit 6 438 Spadina Ave, Unit 2 Mississauga, ON L4Y 2C5 Toronto, ON M5T 2G8 Canada Canada EMMO Vaughan Toronto Service Center 1750 Steeles Avenue West, Unit 15-17 8 Oxford Street...

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