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This model offers enhanced ergonomic features for more effective communication. This document describes the services offered by the following sets when connected to a SIP server: • Alcatel-Lucent 8078s Cloud Edition DeskPhone (8078s CE). • Alcatel-Lucent 8068s Cloud Edition DeskPhone (8068s CE).
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Cloud Edition DeskPhone Some features depend on the type of the set. 8078s 8068s 8058s 8008 8008 8018 CE IP Phone Color screen Monochrome screen Busy light logo on back shell Theme (skin) Bluetooth® handset Bluetooth® Smart Ready Compatible with Bluetooth ® headset USB headset Jack headset RJ9 headset*...
1 Getting to know your telephone 8078s Cloud Edition DeskPhone This phone is part of the IP phone range. With its 5 inches touch color display, the 8078s Cloud Edition DeskPhone delivers a great user experience and a great conversation comfort with an outstanding wideband audio quality either in hands-free or using the comfort handset.
Cloud Edition DeskPhone Use this key to delete one number or character at a time. 1.1.3 Call management screen Incoming call icon, Call Incoming call and conversation in progress, call on hold, presentation screen … Softkeys: actions available depending on the call status (when presentation screen is not displayed)
Cloud Edition DeskPhone 1.1.6 Bluetooth Smart Ready Your phone is 'Bluetooth® Smart Ready'. It can receive and share Bluetooth® signals from various Bluetooth® devices (Bluetooth® and Bluetooth® Smart or Low-energy devices). It is ready for future services available on the fly in a subsequent software upgrade. This feature can be deactivated by the administrator.
Cloud Edition DeskPhone Right navigator: Open the menu to access features for configuring the phone or managing calls. OK key: use this key to validate your choices and options while programming or configuring (short press). Used to access features for managing the call log such as delete a log, delete all logs, display missed calls only and acknowledge missed calls (in idle state).
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Cloud Edition DeskPhone 1.2.4 Change the theme (skin) of your phone • The phone is in idle state. • Select the settings icon from the phone menu (see the navigation section of your phone model). • Press the keys associated with: Phone Display Skin.
Cloud Edition DeskPhone 8058s Cloud Edition DeskPhone This phone is part of the IP phone range. With its color display associated to 10 dedicated functions keys, and an intuitive navigation key, the 8058s Cloud Edition DeskPhone delivers a great user experience and great conversation convenience with an outstanding audio quality in either hands-free mode or using the comfort handset.
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Cloud Edition DeskPhone Up-down navigator: When information extends over more than one page, use the down navigation key to display the next page. Use the up navigation key to display the previous page. Back/Exit key: Use this key to go back to the previous step. Use this key to delete one number or character at a time.
Cloud Edition DeskPhone 1.3.5 Busy light logo on back shell The logo on back shell can be illuminated. the color changes when you are busy. • The phone is in idle state. • Select the settings icon from the phone menu (see the navigation section of your phone model).
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Cloud Edition DeskPhone 1.4.2 Main screen and navigation keys Top bar (date, time, status icons) Display the page by selecting The default homepage shows the corresponding tab information about the phone (name, number, number of missed calls, number of new messages, forwarding status).
Cloud Edition DeskPhone 1.4.4 Changing or updating the paper label Removing the paper label • Lift the protective cover at the notch and slide it up to take it out of its housing. • Remove the paper label in the same way. •...
Cloud Edition DeskPhone 8008 / 8008 Cloud Edition DeskPhone This phone is part of the IP phone range. In addition to a clear monochrome display with six dedicated function keys and an intuitive navigation key, the 8008 Cloud Edition DeskPhone provides high audio fidelity for telephone calls either in hands-free mode or using the comfortable handset.
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Cloud Edition DeskPhone Used to move from one page to another and display information about current calls (call in progress, calls on hold, incoming call). Up-down navigator: When information extends over more than one page, use the down navigation key to display the next page.
Cloud Edition DeskPhone Permanent features keys they are located just above the loudspeaker. Feature keys depend on the type of phone. 8078s CE 8008 CE 8068s CE 8018 CE 8008G Description 8058s CE • Mute key During a call, press this key to stop your contact from hearing you.
Cloud Edition DeskPhone Homepage screen The homepage is the default page displayed on your phone. The default homepage shows information about the phone (name, number, number of missed calls, number of new messages, forwarding status), but this can be changed in the phone settings. Depending on the type of your phone, you can navigate in the title bar by pressing on it or by using the right navigation key.
Cloud Edition DeskPhone Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Icons depend on the theme (skin) of the phone. Incoming call icon. This icon blinks when there is another incoming call.
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Cloud Edition DeskPhone 1.9.2 Magnetic alphabetic keyboard (optional) Adding a magnetic alphabetic keyboard to your phone increases its performance. This accessory is sold separately from the deskphone. The keyboard depends on your country and languages. The magnetic keyboard is automatically fixed on the base of the set.
Cloud Edition DeskPhone Description of the connectors Various connections to allow phone extensions. The type of connectors you have depends on your phone. 8028s 8018 L A N L A N 8008 / 8008 Jack connector - CTIA standards A Microphone B Ground C Audio (right) D Audio (left)
Cloud Edition DeskPhone ALE Wideband Bluetooth® Handset The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones. 8078s CE 8068s CE 8058s CE 8018 CE 8008/8008G CE ALE Wideband Bluetooth® Handset LED (front and back of the device) • LED off: the handset is charging on its base or is switched off. When you put the handset on its base, the LED turns blue briefly and turns off again when the battery starts to charge.
Cloud Edition DeskPhone If you are not going use the handset for a long time, we recommended that you switch off the device by using the switch at the top of the battery compartment 1.11.1 Voice prompts The voice prompts help you to manage functions of the handset. Voice prompts are available in 5 languages.
Cloud Edition DeskPhone 1.11.3 Pairing and connecting the Bluetooth® wireless handset This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive. Before the Bluetooth® handset can be used, it must be correctly paired to the terminal. Pairing will create a wireless link between the Bluetooth®...
Cloud Edition DeskPhone ALE Bluetooth® Handset The Bluetooth® Wireless handset is only available with compatible Bluetooth® deskphones. 8078s CE 8068s CE 8058s CE 8018 CE 8008/8008G CE ALE Bluetooth® Handset LED (front and back of the device) • Off: operating normally. •...
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Cloud Edition DeskPhone 1.12.1 Installing or replacing the Bluetooth® handset battery At the first use, you have to connect the battery to the handset. The battery is placed in its compartment but it is not connected. To install a new battery, follow instruction: a) Lift up the battery cover.
Cloud Edition DeskPhone Error messages • The Bluetooth® handset emits a sequence of 4 beeps: your set is an older generation than your Bluetooth® handset. • The set displays an error message indicating that the set and the Bluetooth® handset are incompatible: your Bluetooth®...
Cloud Edition DeskPhone 2 Contacts management Local directory Your phone lets you manage contacts in your local directory. • Select the local directory icon from the phone menu (see the navigation section of your phone model). • Depending on your phone, select the following key: Press the menu key at the right top of the screen (8078s CE).
Cloud Edition DeskPhone 2.1.2 Delete a contact • Select the local directory icon from the phone menu (see the navigation section of your phone model). • Use one of the following: o Open the contact card by selecting the avatar (left side): Navigate between pages to reach the list of actions (consecutive presses).
Cloud Edition DeskPhone Contact card Open the contact card by selecting the avatar (left side): . A contact card can be opened from your conversation history, the local directory or from the search result. A card contains 3 pages: • Your conversation history with this contact.
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Cloud Edition DeskPhone 2.2.1 Add the contact to your local directory • Select the history icon from the phone menu (see the navigation section of your phone model). • Open the contact card of the contact you want to add to your local directory. •...
Cloud Edition DeskPhone 3 Speed dial management Speed dial lets you manage favorite contacts. Speed dial keys are defined by your administrator. Speed dial keys are programmed from the Web Base Management or via the configuration file. This feature depends on the system configuration. If necessary, contact your administrator. Make call using speed dial •...
Cloud Edition DeskPhone 4 Using your telephone Information about the phone Display all information about the phone: name, number, number of missed calls, number of new messages, forwarding status. • Use one of the following: Select the information icon from the phone menu (see the navigation section of your phone model).
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Cloud Edition DeskPhone • Select the history icon from the phone menu (see the navigation section of your phone model). • Open the contact card by selecting the avatar (left side): All call logs associated with the selected contact are displayed with an icon showing the type of call. Answered incoming calls.
Cloud Edition DeskPhone To manage the call log Depending on your phone, select the following key: • Press the menu key at the right top of the screen (8078s CE). • Press ok key to open menu. • Delete Press the delete key to delete specific logs all call logs are displayed on the screen.
Cloud Edition DeskPhone Making a peer to peer SIP call Your phone is compatible with the peer to peer SIP call. It is able to call phones connected to the same local network. You can call your contact by entering the IP address of your contact's deskphone. Make the call with the headset if connected, or in hands-free mode.
Cloud Edition DeskPhone Call from call log You can call back a contact from the call log. You can unhook the handset or the headset to make a call with the handset or the headset otherwise you make a call in hands-free mode. When on the Homepage.
Cloud Edition DeskPhone Receiving a call When receiving a call, you can: • Lift the handset to take the call. • Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone keys and switch on the audio on the headset ( •...
Cloud Edition DeskPhone Switching between audio modes During the conversation, you can switch between different audio modes (handset, hands-free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode is displayed: . This feature depends on connected devices. The key is lit when the loudspeaker or hands-free mode is selected.
Cloud Edition DeskPhone Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. • Enter DTMF code. Mute, so that your contact cannot hear you You can hear your contact but he/she cannot hear you: •...
Cloud Edition DeskPhone Making a second call during a conversation During conversation, you can navigate in the title bar to consult the call log, local directory, contact card or to make a new call for example. The conversation key will be blinking ( ).
Cloud Edition DeskPhone To cancel your second call and recover the first You are in conversation with the second contact and the first one is on hold. • You or the second contact hangs up. • Press the key associated with: Retrieve You are on the line with your first contact.
Cloud Edition DeskPhone Transferring a call This feature can be deactivated by your administrator. 4.22.1 To transfer your call to another number During a conversation. • Press the key associated with: Transfer to the first call is on hold. • Call the recipient of the transfer using the dial a number or dial by name feature or the call log or local directory.
Cloud Edition DeskPhone Five-ways conference with internal contacts - talk simultaneously to more than 2 contacts This feature depends on the system configuration. If necessary, contact your administrator. You are in a conference call with 2 contacts. To add another participant to the conference: •...
Cloud Edition DeskPhone Forwarding to a number or voicemail When you are absent or already in communication (all lines are busy), all your calls are forwarded to the defined number. • Use one of the following: Select the forwarding icon from the phone menu (see the navigation section of your phone model).
Cloud Edition DeskPhone Listen to your voicemail This feature depends on the system configuration. If necessary, contact your administrator. The message key flashes when you have received a new voicemail or if you have missed calls. • Use one of the following: Press the messaging key.
This chapter describes some use-cases with your phone. Easy Deployment Server (EDS) Your phone is compatible with the Alcatel-Lucent Enterprise Easy Deployment Server (EDS). EDS is an easy way to install and configure your DeskPhone: start your deskphone, the EDS procedure is launched.
For information, please consult the following guide: • “IPsec VPN Deployment Guide for Remote Workers for DeskPhones and Premium DeskPhones s Serie “ 8AL90345ENAA (https://businessportal2.alcatel-lucent.com/8AL90345ENAA) There are two ways to configure your phone for teleworking: • By using the Easy Deployment Server (EDS).
Cloud Edition DeskPhone 5.2.2 Access to the VPN configuration There are two ways to access VPN configuration: • During the boot: o Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter). o When the deskphone displays the 'Step 2' during the boot, repeatedly press the '*' and '#' keys in succession until a menu is displayed.
Cloud Edition DeskPhone o Enter the VPN DM URL where the configuration file is stored. : validate your choice. • VPN Default Settings: o Restore default settings. : validate your choice. • The deskphone restarts. • Enter the PIN code if you have selected the option (Request Pin on Boot).
Cloud Edition DeskPhone 5.2.6 Reconnect your deskphone in your business place Your phone is already configured for teleworking. • Connect your deskphone to the network (and plug in the power jack if you are using an external power adapter). • If the option to enter PIN code when you boot your deskphone is enabled in the VPN configuration (Request Pin on...
Cloud Edition DeskPhone Desk sharing (Hot desking) This feature allows you to use any Alcatel-Lucent Cloud Edition deskPhone in your enterprise with your own phone number. When you activate your account onto a deskphone, you retrieve all your phone configuration: local directory, history. After reboot the phone restarts with its initial configuration.
Cloud Edition DeskPhone 6 Programming your telephone Adjusting the audio functions These features can be configured via the 'Web-Base Management'. 6.1.1 Select the melody • Select the settings icon from the phone menu (see the navigation section of your phone model).
Cloud Edition DeskPhone • To end the settings. 6.1.5 Seat mode Your deskphone supports the seat mode. The seat mode lets your administrator to switch the ringing onto the loudspeaker, the headset or both. This feature is configurable from the Web Base Management. Contact your administrator for more information.
Cloud Edition DeskPhone Adjusting the brightness of the deskphone (8078s CE, 8068s CE, 8058s 6.6.1 Adjust the brightness when the phone is in use • Select the settings icon from the phone menu (see the navigation section of your phone model).
Cloud Edition DeskPhone • Validate your choice. • To end the settings. Programmable keys (8018 CE, add-on module) 6.7.1 8018 Cloud Edition DeskPhone Your phone has 4 programmable keys with led and paper label. These keys are used to program a direct call.
Cloud Edition DeskPhone Install a RJ9 headset (8008 CE, 8008 CE) You can connect a corded headset to your phone using the RJ9 connector behind the phone. Your headset must be compatible with the connector or an adapter must be used. Some USB or jack headsets can be used with a RJ9 adapter.
Cloud Edition DeskPhone Manage Bluetooth® device (8078s CE, 8068s CE) This feature is only available with compatible Bluetooth® deskphone. Otherwise the corresponding menu is not displayed or is inactive. This feature can be deactivated by your administrator. 6.12.1 Installing a Bluetooth® device Before performing the pairing operation, the device must be in detectable mode.
Cloud Edition DeskPhone 7 Contacting your administrator (technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. Technical code / Date code The codes are located under the backshell of the phone.
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Cloud Edition DeskPhone DM URL is used to automatically download the phone's configuration file, including all parameters, when the phone switches on. 7.5.2 Web-Base Management (WBM) Web-base Management offers to the administrator an easy way to configure the settings of your phone through a web page hosted by your phone.
The accessory is supported by the following sets The Alcatel-Lucent 8105s EGO is a compact and portable conference module. It provides OmniSound® audio technology for very high-quality HD audio conversations. In addition, the 8105s EGO comes with a 1000m Ah Li-ion battery for up to 12 hours of meetings and calls. The 8105s EGO can be connected to your deskphone, mobile phone, tablet and computer.
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Cloud Edition DeskPhone 8.2.3 LED description • Steady yellow: The device is switched on. • Blue steady: Connected through Bluetooth®. • Green steady: Microphone is enabled/call in progress (Bluetooth®). • Flashing green: Incoming call (Bluetooth®). • Flashing blue: Pairing or connecting in progress (Bluetooth®). •...
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Cloud Edition DeskPhone 8.2.8 Connect the device to the deskphone using Bluetooth® (compatible Bluetooth® deskphone) • Switch on the 8105s EGO. • Put the device in detectable mode: hold down for two seconds the Bluetooth® button on the 8105s EGO: .
For more information about 8115/8125 Audioffice see the user manual of the device. 8.3.1 Box content 8115 8125 Audioffice Audioffice Alcatel-Lucent 8115 Audioffice base Alcatel-Lucent 8125 Audioffice base AC adapter Jack 3.5 mm cable USB type A - type B...
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Cloud Edition DeskPhone 8.3.2 Description 8115 Audioffice 8125 Audioffice Mute Mute Adjust volume. Adjust volume. Receive and End a call. Receive and End a call. Bluetooth pairing. 8.3.3 Set-up Once installed, to benefit from the best sound quality avoid placing any objects (walls or cumbersome objects) within a range of 20cm.
Bluetooth device paired. Long push the volume button until you hear a sound signal. A 'Pairing mode: waiting for connection' message allows you to pair your Alcatel-Lucent 8125 Audioffice in your device Bluetooth menu. A final sound confirms the pairing.
Audioffice volume button to use it as a conference device. To end the call, hang up the call from the phone. Muting a call can be done with the Audioffice Mute button or thru the Alcatel-Lucent Deskphone Mute key. Adjusting the volume Turn the volume button to regulate the volume coming from the speakers.
Cloud Edition DeskPhone 8.3.7 Use the 8125 Audioffice with your mobile You can connect your mobile to the conference module by using the Lightening, 30 pin and micro-USB adapters. A Bluetooth® connection is needed to place and receive your mobile calls on the Alcatel- Lucent 8125 Audioffice.
Cloud Edition DeskPhone USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) 8078s CE 8068s CE 8058s CE 8018 CE 8008/8008 The accessory is supported by the following sets The USB external ringing interface module allows driving an external system (like a ring or a lamp), following the ring tone cadence or the communication state of the phone connected on the telephone line.
Cloud Edition DeskPhone 8.4.2 Connect the device • Plug the provided cord USB type B on the USB connector of the module. • Plug the provided cord USB type A on the USB connector of the deskphone. See description of the connectors of your phone.
Cloud Edition DeskPhone External ringing interface module (MWS 3GV28050AA) 8078s CE 8068s CE 8058s CE 8018 CE 8008/8008 The accessory is supported by the following sets You have to use a RJ11 to SATA adapter to connect your deskphone to this device. The RJ11 to SATA adaptator is sold separately (3MG07058AA).
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Cloud Edition DeskPhone 8.5.3 Connect the device Phone set connected over IP and to an external power suply Connected to the DC power jack of the deskphone by using DC Japan cable. Connected to the power supply of the device. Connected to the SATA connector of the deskphone, by using the RJ11 cable with an adpatator RJ11 to SATA.
Cloud Edition DeskPhone Wall mounting kit 8.6.1 8068s, 8058s Cloud Edition Deskphone 1. Rotate the metal foot to flat. 2. Remove the rubber cover on phone back shell each side. 1. Drill two holes on the wall 1. Put the support on the back side of the (separation=90mm, diameter=6mm).
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Cloud Edition DeskPhone 8.6.2 8018 Cloud Edition DeskPhone 1. Drill two holes on the wall 1. Put the support on the back side of the phone. (separation=90mm, diameter=6mm). 2. Slide it from top side and make sure the 2 2. Insert the fastener into the holes on snaps are engaged on the shell.
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Cloud Edition DeskPhone 8.6.3 8008/8008 Cloud Edition DeskPhone Installation of the wall mount kit Fix the wall mount kit on the wall by using the 4 provided screws and nylon anchors. You can use the support as a reference to mark position.
Cloud Edition DeskPhone Connect a 3 pole jack headset Your phone is equipped with a 3.5 mm, 4 pole jack. If your headset is not compatible (3 pole jack), you have to use adapters. Use the following kit which contains a 3 pole to 4 pole jack adapter and a RJ11 to SATA adapter: •...
Cloud Edition DeskPhone Alcatel-Lucent Enterprise Application Partner Program The mission of the Alcatel-Lucent Enterprise Application Partner Program is to support a broad ecosystem of developers and partners throughout the deskphone Lifecycle. In this context, certification tests are made between applications or devices of partners and Alcatel-Lucent Enterprise’s platforms. It certifies proper inter-working with applications or devices of the partner.
Cloud Edition DeskPhone 9 Technical specifications 8078s CE 8068s CE 8058s CE Width 252 mm (9,92 in) 252 mm (9,92 in) 252 mm (9,92 in) Depth on a table 200 mm (7,87 in) 200 mm (7,87 in) 200 mm (7,87 in) Height 204 mm (8,03 in) 204 mm (8,03 in)
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Cloud Edition DeskPhone 8018 CE 8008/8008 Width 164 mm (6.46 in) 150 mm (5,91 in) Depth on a table 200 mm (7.87 in) 34,8 mm (1,37 in) Height 170 mm (6.69 in) 195 mm (7,68 in) Weight 675 g (1.48 lbs) 508 g (1,12 lbs) Adjustable foot stand range 45°...
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Cloud Edition DeskPhone USB external ringing interface 8115 Audioffice 8125 Audioffice 8105s EGO module (3GV28184AA) Maximum distance between the 1,5 m (5 ffet) phone set and the device Width 100 mm (3,9 in) 290 mm (11,4 in) 290 mm (11,4 in) 145 mm (5,7in) 135 mm 62 mm (2,4 in)
11 Guarantee and clauses Current Safety and Regulatory Statements relate to the following products (do not apply to accessories): 8078s Cloud Edition DeskPhone,8068s Cloud Edition DeskPhone, 8058s Cloud Edition DeskPhone, 8018 Cloud Edition DeskPhone, 8008 Cloud Edition DeskPhone, 8008 Cloud Edition DeskPhone.
Web site: https://www.al-enterprise.com/products. The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners.
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